2008 Subaru Outback Body & Structure Problems

I EASED INTO A PARKING SPOT, STEPPED ON THE BRAKE, AND PUT THE GEARSHIFT INTO PARK. AS SOON AS I SHIFTED THE CAR LUNGED FORWARD, PICKED UP SPEED, AND DROVE INTO THE BUILDING. I NEVER TOOK MY FOOT OFF THE BRAKE AND HAD TO MOVE THE GEARSHIFT DOWN TO REVERSE (NOT UP) TO GET OUT OF THE BUILDING, WHICH VERIFIES THAT THE VEHICLE WAS IN PARK WHEN IT ACCELERATED. THE BRAKE AND ACCELERATOR ARE NOT CLOSE ENOUGH FOR ME TO ACCIDENTALLY HAVE MY FOOT ON BOTH.

DASHBOARD IS MELTED AND TOO STICKY TO WASH UP IT SHINES BRIGHT CAUSING REFLECTION AGAINST VISUAL TO DRIVE, IT'S A SAFELY ISSUE.

DASHBOARD HAS SUDDENLY BECOME VERY STICKY/TACKY, AND EXTREMELY SHINY. ATTEMPTS TO CLEAN OR REMOVE APPARENT RESIDUE HAVE HAD NO EFFECT ON STICKINESS, AND LINT FROM RAGS OR PAPER TOWELS TENDS TO STICK TO DASH. IN SUNLIGHT, MOONLIGHT OR STREETLIGHT, DASHBOARD SURFACE REFLECTS ONTO WINDSHIELD AND POSES A SAFETY HAZARD. DASHBOARD PLASTIC APPEARS TO BE CHEMICALLY BREAKING DOWN OR MELTING. A SIMILAR ISSUE AFFECTED SEVERAL MILLION TOYOTA VEHICLES FROM THE SAME MANUFACTURE DATE (2007-8), PARTICULARLY IN SUNNIER STATES WITH MORE UV EXPOSURE (FL, AZ, CA) AND TOYOTA ISSUED A RECALL. SUSPECT THE SAME/A SIMILAR SUBCONTRACTOR PROVIDED SIMILAR/IDENTICAL PLASTIC TO BOTH MANUFACTURERS. OUR CAR HAS BEEN KEPT MOSTLY OUTDOORS IN MD, CA AND HI. SUBARU HAS YET TO FOLLOW TOYOTA IN ISSUING A RECALL. SEVERE VISIBILITY HAZARD. *TR

ON MANY SEPARATE OCCASIONS (BUT REPORTED TO SUBARU AUTHORIZED SERVICE DEALER ON 03/28/12, 10/01/11, AND 09/21/11), OUR HOOD HAS PARTLY POPPED OPEN WHILE DRIVING THE VEHICLE AT A RANGE OF SPEEDS AND IN A RANGE OF TEMPERATURES. IT IS AS IF THE INITIAL HOOD RELEASE LATCH HAS BEEN PULLED FROM WITHIN THE CAR, BUT THE HOOD THEN CATCHES ON THE MANUAL RELEASE UNDER THE LID. ONCE LOOSE, THE HOOD WOBBLES (WITH INCREASED VIOLENCE AT HIGH SPEEDS) AND IS OBVIOUSLY NOT SECURE. THE SUBARU SHOP TECH INITIALLY ADJUSTED AND REALIGNED THE HOOD LATCH. ON A SUBSEQUENT VISIT, THE ENTIRE HOOD LATCH WAS REPLACED. THIS DID NOT SOLVE THE PROBLEM, AND ON VISITING AFTER THE THIRD OCCURENCE, THE SAID THEY HAD NO RECOMMENDATIONS AS THEY COULD NOT REPLICATE THE PROBLEM EITHER ON THE ROAD OR IN THE SHOP, AND WERE SHOWING NO DIAGNOSTIC ISSUES WITH THEIR EQUIPMENT. SUBARU OF AMERICA WERE CONTACTED BY THE SHOP AND HAD NO AVAILABLE RECOMMENDATIONS. THE VEHICLE HAS BEEN INSPECTED BUT THE SUBARU SHOP AND IS CLEAR OF PRIOR BODY DAMAGE. THE UNPREDICTABILITY OF THIS ISSUE IS MOST ALARMING -- WE CAN NEVER TELL WHEN OUR HOOD IS GOING TO COME LOOSE WHILE TRAVELLING, AND HAVE HAD TO PULL OVER SEVERAL TIMES ON THE FREEWAY WHEN TRAVELLING AT HIGH SPEED TO SECURE THE HOOD.

SHORTLY AFTER PURCHASING THIS VEHICLE (NEW), THE HOOD LATCH BEGAN TO OCCASIONALLY OPEN BY ITSELF WHILE DRIVING. THE SAFETY LATCH DOES CATCH THE HOOD BEFORE IT OPENS ALL THE WAY, BUT IT IS NEVERTHELESS DISCONCERTING, AND CERTAINLY A SAFETY ISSUE. I CURRENTLY HAVE APPROXIMATELY 82000 MILES ON THE VEHICLE, AND WOULD ESTIMATE THAT THE HOOD HAS SELF-OPENED WHILE DRIVING AT LEAST 20 TIMES. THE DEALER SUGGESTED THAT I WAS NOT CLOSING THE HOOD SUFFICIENTLY WHEN CHANGING THE OIL, OR WHEN ADDING WASHER FLUID. I DO NOT CHANGE MY OWN OIL, AND RARELY NEED TO OPEN THE HOOD, AS THE DEALER OR A QUICK-LUBE SERVICE HAVE BEEN PERFORMING THE MAINTENANCE. THERE SEEMS TO BE NO RELATIONSHIP BETWEEN SPEED OR ROAD CONDITION, AS I HAVE NOT BEEN ABLE TO CAUSE THE HOOD TO OPEN ON DEMAND, AND NEITHER HAS THE DEALER. THERE ALSO SEEMS TO BE NO RELATIONSHIP TO THE NUMBER OF MILES SINCE THE LAST OCCURRENCE. SOMETIMES THE TIME BETWEEN OCCURRENCES IS VERY SHORT (LESS THAN A WEEK, AND LESS THAN 150 MILES), AND OTHER TIMES I CAN GO SEVERAL MONTHS BETWEEN OCCURRENCES. THE DEALER HAS SEEN THE VEHICLE FOR THIS PROBLEM AT LEAST 8 TIMES, I BELIEVE, AND HAS DONE VIRTUALLY NOTHING BUT "ADJUST" THE LATCH. I HAVE COMMUNICATED THIS PROBLEM TO THE MANUFACTURER, WHO REFERRED IT TO THE DEALER. THE DEALER ASKED IF I KNEW WHEN IT WAS GOING TO HAPPEN AGAIN (I DID NOT), AND THEY ASKED ME TO BRING IT IN THE NEXT TIME IT HAPPENED SO THAT THEY COULD SEE THAT THE HOOD LATCH WAS OPEN (I DID).

TL*THE CONTACT OWNS A 2008 SUBARU OUTBACK. WHILE DRIVING APPROXIMATELY 70 MPH WITH A KAYAK STRAPPED TO THE ROOF OF THE VEHICLE, THE KAYAK FLEW BACKWARDS AND DETACHED FROM THE ROOF. THE CONTACT PULLED OVER AND RETRIEVED THE KAYAK WITH THE AERIAL BAR STILL ATTACHED. THE FAILURE MILEAGE WAS 176,00. UPDATED 5/20/08 *CN THE CARRIER THAT ATTACHED TO THE CROSS BAR OF THE ROOF RACK BROKE. UPDATED 05/20/08