2014 Subaru Outback Complaint Log

MY 2014 SUBARU OUTBACK 3.6R CAME WITH CONTINENTAL PRO CONTACT GX P225/60 R17 TIRES. NOTICE ONE OF THE TIRES WAS SIGNIFICANTLY DEFLATED. TOOK TO DEALER AND I WAS TOLD THAT THERE WAS A SMALL HOLE BUT NO NAIL AS THE CAUSE. NOW MY PASSENGER SIDE REAR TIRE HAS DEVELOPED SIDE WALL BUBBLE. I TOOK TO SUBARU DEALER WHO DID NOTHING AND TOLD ME TO CALL CONTINENTAL TIRES ABOUT WARRANTY (DIDN'T EVEN WARN ME OF THE DANGER NOR DID THEY PUT THE SPARE TIRE ON) CONTINENTAL SAID PASSED RESPONSIBILITY BACK TO DEALER. I THEN WENT TO DISCOUNT TIRES THEN AMERICAS TIRES. ALL SAID (BEFORE EVEN LOOKING AT THE TIRE) THAT IMPACT DAMAGE IS NOT COVERED. FIRST 95% OF MY DRIVING IS HIGHWAYS AND I HAVE HIT NO POT HOLES OR HAD ANY TYPE OF IMPACT. I HAVE BEEN DRIVING FOR 35 YEARS AND I HAVE NEVER HAD THIS PROBLEM WITH TIRES. THERE IS 350 COMPLAINTS IN DEPARTMENT OF CONSUMER AFFAIRS ABOUT SIDEWALL PROBLEMS WITH THESE TIRES. THIS IS UNACCEPTABLE. WHAT WILL IT TAKE FOR CONTINENTAL TO TAKE RESPONSIBILITY?

RIGHT REAR BRAKE BEGAN TO CLATTER, THEN SCRAPE. THE ROTOR WAS BADLY SCORED. THE DEALER CLAIMED THAT THIS WAS DUE TO ROAD SALT AND NOT COVERED BY THE EXTENDED WARRANTY. THAT IS, CALLED IN "NORMAL" WEAR. THERE'S NOTHING NORMAL ABOUT ONE REAR BRAKE FAILING THAT EARLY ... AND WITH LITTLE WEAR SHOWING ON THE OTHER BREAKS. THE CALIPER WAS STICKING AND THAT'S A DESIGN/CONSTRUCTION FLAW.

I PURCHASED AFTER 1 YEAR OLD FROM SUBARU DEALERSHIP. IN 2014 AT ABOUT 17,000 MILES. AFTER EVER OIL CHANGE, THE OIL LIGHT GOES ON AT ABOUT - 1,500 MILES PRIOR. TONTHE OIL CHANGE BEING DUE. I WENT TO THE LOCAL DEALERSHIP AND THEY STAYED IT IS NORMAL WITH THAT LIGHTER AEGHT SYNTHETIC OIL. RECOMMENDED OIL CONSUMPTION TEST IF IT KEPT HAPPENING. NOW I FIND OUT TODAY FROM CORPORATE SUBARU # THAT WARRANTY EXPIRED AT 69,000. I HAVE 66,000 ON MY OUTBACK. THE LOCAL DEALER NEVER INFORMED ME ABOUT THE 60,000 LIMIT. I & MY HUSBAND OWN AN INDEPENDENT GOODYEAR DEALERSHIP, HAVE 4 MECHANICS, WHY WOULD I WANT TO PAY ANOTHER DEALERSHIP TO GO A CONSUMPTION TEST.

FOR THE PAST FEW DAYS, MY VEHICLE MANY TIMES HESITATES FOR AT LEAST 3-5 SECONDS WHEN TRYING TO ACCELERATE FROM A STOP/REST AT A STOP LIGHT, ALMOST CAUSE ACCIDENT WHEN TRYING TO ENTER INTO AN INTERSECTION. IT SEEMS TO HAPPEN AROUND 2000 - 3000/RPM. THE CAR EVEN EXHIBITED SLIGHT JERKY WHEN AT THE START OF ACCELERATING UP A SLIGHT SLOPPY HILL. THIS IS SERIOUS ISSUE AS ACCIDENT IS IMMINENT WHEN THE CAR HAS NO ACCELERATION WHEN TRYING TO GET GOING IN TRAFFIC. THIS ISSUE IS COMMONLY EXPERIENCED BY OTHER DRIVERS (ONLINE FORUM) : HTTP://WWW.SUBARUOUTBACK.ORG/FORUMS/66-PROBLEMS-MAINTENANCE/98450-2014-OUTBACK-ACCELERATION-HESITATION.HTML

TL* THE CONTACT OWNS A 2014 SUBARU OUTBACK. THE CONTACT STATED THAT THERE WAS AN INTERNAL OIL CONSUMPTION FAILURE. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. AFTER THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES, THE VEHICLE PASSED AN OIL CONSUMPTION TEST TWICE. THE SERVICE ENGINE AND OIL INDICATORS RANDOMLY ILLUMINATED FOR MONTHS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT PROVIDED NO SOLUTION. THE FAILURE COULD CAUSE CATASTROPHIC ENGINE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

ON 3/22/15 WHILE APPROACHING A STOP SIGN THE ELECTRIC PARKING BRAKE LOCKED ON AT 10 MPH. AFTER PULLING OFF TO THE SIDE OF THE ROAD AND RELEASING AND APPLYING THE PARKING BRAKE SEVERAL TIMES IT FINALLY RELEASED WHILE THE CHECK ENGINE AND FLASHING BRAKE LIGHT REMAINED ON. AFTER SHUTTING THE VEHICLE OFF FOR 10 MINUTES THE SYSTEM RESET TO NORMAL. THE SYSTEM REMAINED NORMAL UNTIL ARRIVING AT A SUBARU DEALER ON 3/24/15 WHEN THE SAME PROBLEM OCCURRED. THE DEALER TOOK CONTROL, IDENTIFIED AND REPLACED A RELAY AND SEVERAL SENSORS. THE CAR PERFORMED NORMAL UNTIL 4/1/15 WHEN THE SAME PROBLEM OCCURRED WHILE TRAVELING 25 MPH. AFTER STOPPING AND RELEASING AND APPLYING THE PARKING BRAKE SEVERAL TIMES THE SYSTEM RESET BUT THE CHECK ENGINE, BRAKE AND CRUISE CONTROL LIGHTS REMAINED STEADY OR FLASHING. AFTER LETTING THE VEHICLE SET FOR A PERIOD OF TIME THE SYSTEM RESET ITSELF. ANOTHER APPOINTMENT HAS BEEN MADE AT THE DEALER FOR 4/6/15. THE CONCERN IS THAT IF THE PARKING BRAKE LOCKS AT HIGH SPEED OR IN HEAVY TRAFFIC IT COULD CAUSE A SERIOUS ACCIDENT. *TR

I WAS PULLING UP TO PARK BEHIND A TOYOTA PRIUS ON A ROAD THAT WAS PARTIALLY COVERED WITH SNOW & ICE. THE WHEELS ON THE RIGHT SIDE OF THE VEHICLE WERE ON SNOW & ICE AND THE WHEELS ON THE DRIVER'S SIDE OF THE CAR WERE ON DRY ROADWAY. I WAS DRIVING SLOWLY TO PARK WHEN THE CAR SUDDENLY ACCELERATED INTO THE REAR BUMPER OF THE TOYOTA PRIUS. THE ENGINE WAS RACING WILDLY AND MY ATTEMPT TO BRAKE WERE INEFFECTIVE. THERE WAS DAMAGE TO THE REAR TRUNK & BUMPER OF THE PRIUS AND DAMAGE TO THE FRONT OF THE SUBARU. I SUSPECT THAT THE SUBARU TRACTION/SPEED/STABILITY/ELECTRONIC THROTTLE CONTROLS HAD MALFUNCTIONED. *TR

HAVING WARMED UP THE CAR IN THE DRIVEWAY FOR FIVE MINUTES AND HAVING DRIVEN FOR APPROXIMATELY 10 MINUTES, BRAKING SEVERAL TIMES, DRIVER APPROACHED THE STOP SIGN AT THE TOP OF THE HILL WHERE THE ROAD INTERSECTS WITH A BUSY HIGHWAY. SHE TRIED TO DEPRESS THE BRAKES AND NOTHING HAPPENED. TO STOP THE CAR, SHE THREW THE CAR INTO PARK. "CHECK ENGINE @ OIL TEMP" LIGHT OR SOMETHING SIMILAR CAME ON. SHE TURNED OFF THE CAR, WAITED A SHORT WHILE AND RESTARTED CAR, SHIFTED INTO DRIVE AND CAR WOULDN'T DO ANYTHING. TURNED OFF CAR. A SHORT WHILE LATER SHE STARED AGAIN; AFTER PUSHING GAS HARD, CAR STARTED TO SLOWLY MOVE FORWARD. PUT CAR IN P AND WAITED FOR ASSISTANCE, LEAVING HEAT ON. WHEN ASSISTANCE CAME 10-15 MIN LATER, CAR WAS ABLE TO BE DRIVEN TO A SAFE ROADSIDE SPOT AROUND THE CORNER. CONDITION: LOW TEMPS. NO ICE ON ROADS. *TR

WHEN DRIVING A 2014 SUBARU OUTBACK I EXPERIENCE A 2-4 SECOND HESITATION UPON ACCELERATING. IT FIRST HAPPEN WHEN TURNING LEFT, CROSSING TRAFFIC. I STEPPED ON THE GAS PEDAL AND NOTHING HAPPENED FOR A FEW SECONDS AND THEN SUDDENLY ACCELERATED INTO ONCOMING TRAFFIC. FORTUNATELY THERE WAS NO ACCIDENT JUST HORNS BEEPING FROM THE CAR I CUT OFF. IT HAPPENED AGAIN WHEN ACCELERATING FROM A STOP ONTO A HIGHWAY. THAT TIME I APPLIED THE BRAKES AS IT LUNGED FORWARD BEFORE ENTERING TRAFFIC. IT HAPPENED A FEW MORE TIMES AT A STOP LIGHT IN THE 1 WEEK I DROVE IT. THE ENGINE SEEMS TO STAY AT AN IDLE AND THEN AFTER THE 2-4 SECOND DELAY SUDDENLY ACCELERATES ACCORDING TO THE LEVEL THE PEDAL IS DEPRESSED. THIS IS MY DAUGHTER'S VEHICLE AND I AM CONCERNED ABOUT HER AND HER FAMILY'S SAFETY. THERE ARE MANY COMPLAINTS ON LINE REGARDING THIS PROBLEM WITH SUBARUS, NOT JUST OUTBACKS. I ACTUALLY BROUGHT THE CAR IN TO GET THIS CHECKED OUT AND THEY TOLD ME THERE ARE NO SERVICE NOTIFICATIONS REGARDING HESITATIONS SO THEY CAN'T DO ANYTHING! THEY STATED THAT IS NORMAL WITH A CVT TRANSMISSION. BELIEVE ME, THAT IS NOT NORMAL AND IS AN ACCIDENT WAITING TO HAPPEN. PLEASE REVIEW THE ON LINE COMPLAINTS. *TR

VEHICLE HESITATES OCCASIONALLY ON ACCELERATION COMING OFF A STOP.

THE SUNGLASSES STORAGE COMPARTMENT DOOR OF THE OVERHEAD CONSOLE WILL NOT STAY LATCHED UP. IN THE UNLATCHED POSITION THE DOOR BLOCKS THE REAR VIEW MIRROR.

BRAND NEW CAR AND ENGINE BURNING OIL ISSUE: SUBARU OF GEORGETOWN, TX, DEALER TOLD ME THAT I DID NOT HAVE TO CHANGE THE OIL UNTIL I REACHED 7500 MILES ON MY BRAND NEW 2014 SUBARU OUTBACK. AT 4900 MILES, OIL PRESSURE AND LOW OIL LIGHTS CAME ON BRIEFLY, THEN TURNED OFF 30 MILES LATER. I DIDN'T CHECK THE LEVEL SINCE THE LIGHTS TURNED OFF. THEN 50 MILES LATER, BOTH TURNED ON AGAIN. I CHECKED THE DIPSTICK, AND THERE WAS APPROX. 1MM OF OIL REGISTERING ON THE BOTTOM OF THE DIPSTICK. THE SUBARU OF BATON ROUGE, LA DEALER TOLD ME THIS WAS NORMAL AND CHANGED THE OIL AT 5400 MILES. *TR

THE PASSENGER AIRBAG LIGHT WENT OFF WHEN NO ONE WAS IN THE SEAT. THE DEALER SAID ALL SYSTEMS WERE FINE AND THAT THIS MIGHT BE DUE TO THE SEAT AND SENSOR BEING WET OR DAMP. THIS IS NOT TRUE AS IT IS A PROBLEM AT LEAST TWICE A WEEK NOW. I WILL RETURN AGAIN TO THE DEALER BUT HAVE NO FAITH IN THEM OR THE CAR. I ALSO WONDER IF THE AIRBAG WILL WORK IN A REAL ACCIDENT. I WOULD LIKE TO DITCH THE CAR AS AN HOUR AND A HALF RIDE WITH A CHIME GOING OFF IS CRAZY AND OF CONCERN. *TR

ENTERING A MAIN STATE HIGHWAY FROM A RURAL ROAD I PRESSED DOWN ON THE ACCELERATOR RESULTING IN NO RESPONSE PLACING MYSELF IN JEOPARDY FOR A A COLLISION FROM RAPIDLY APPROACHING CARS BEHIND ME THIS INTERMITTENT STALLING PROBLEM ALSO OCCURRED PREVIOUSLY AT SLOW SPEEDS UPON EXITING A SHOPPING MALL ON TO A BUSY LOCAL HIGHWAY. *TR

OUTBACK 2.5L. WE NOTICED OIL CONSUMPTION AFTER THE 3-4TH OIL CHANGE. ALL OIL CHANGES WERE PREFORMED AT SUBARU DEALERSHIP ( BROWNS MANASSSAS OR SHEEHY SPRINGFIIELD). WE ASKED WHY WE WERE HAVING TO ADD OIL AND TOLD THAT THIS WAS NORMAL. THE SITUATION HAS GOTTEN WORSE WITH LOW OIL LIGHT COMING ON AT ABOUT 4,000 MILES ON THE OIL CHANGE. WE NOTIFIED SUBARU HEADQUARTERS AND THEY SUGGESTED AN OIL CONSUMPTION TEST. THAT WAS THE FIRST TIME THAT HAD BEEN SUGGESTED. THE MILEAGE WAS ABOUT APPX 72,000 MILES. WE DID THEY OIL CONSUMPTION TEST ON THE NEXT OIL CHANGE AT APPX 78,800. WE BROUGHT THE VEHICLE IN AFTER 1,200MILES (80,000 MILES). THE VEHICLE USED 3 OZ. OF OIL IN 1,200 MILES. WE WERE TOLD THAT WAS IN NORMAL LIMITS OR SPECS. I HAVE NEVER HAD A VEHICLE THAT USED THAT MUCH OIL WITH SUCH LOW MILEAGE SINCE I HAD THIS START TO HAPPEN ABOUT 22,500 MILES.

WE PURCHASED A 2014 SUBARU OUTBACK, NOVEMBER 2014. I WANT TO REPORT THAT THE STEERING PULLS TO THE RIGHT. WE HAVE NOT HAD AN ALIGNMENT DONE YET. I'M SEEING OTHER DOCUMENTED COMPLAINTS AND THOUGHT I SHOULD REPORT THIS AS WELL. SOUNDS LIKE HAVING IT ALIGNED WON'T CORRECT THE ISSUE. PLEASE RESPOND IF ANYONE HAS A POSSIBLE SOLUTION.

CAR STOPS WITHOUT WARNING. A CLICKING SOUND IS HEARD AND THEN THE FRONT DISPLAY PANELS BECOME BLANK. THERE IS NO STEERING OR BRAKES. THIS HAS HAPPENED 10 TIMES. THERE IS NO WAY TO PREDICT WHEN THIS MIGHT HAPPEN AND THERE IS NO PRECIPITATING FACTORS. HAVE HAD THE CAR TO THE DEALERSHIP TWICE, BUT THE PROBLEM CANNOT BE FOUND AND AM STILL DRIVING THIS UNSAFE CAR. *TR

DATE COMPLAINT FILED: 10/18/2014 COMPONENT(S): STEERING DATE OF INCIDENT: 10/17/2014 NHTSA ID NUMBER: 10648531 DEAR NHTSA CONCERNING ODI COMPLAINT NUMBER 10648531. THIS ISSUE HAS BEEN RESOLVED. AFTER FILING THE COMPLAINT I TOOK THE CAR TO THE DEALERSHIP ON 10/23/2014. THEY TEST DROVE THE CAR AND PERFORMED A 4 WHEEL ALIGNMENT WHICH CORRECTED THE PROBLEM. . SO IF OTHERS ARE EXPERIENCING THE SAME ISSUE OF WANDERING, ALIGNMENT MAY BE IN NEED OF ADJUSTMENT FOR THEIR VEHICLE AS WELL. *TR

STEERING NEEDS CONSTANT CORRECTION, IF THE CAR DRIFTS TO THE RIGHT AND YOU CORRECT BY SLIGHTLY TURNING LEFT IT WILL OVER CORRECT & DRIFT TO THE LEFT FORCING THE DRIVER TO CORRECT BY SLIGHTLY TURNING RIGHT, WHICH IS THE CONSTANT CYCLE WHILE DRIVING THIS VEHICLE. IT WILL NOT TRACK STRAIGHT DOWN THE ROAD. THIS IS DANGEROUS AS IT CAUSES THE VEHICLE TO WEAVE BACK & FORTH IN THE LANE. YOU CAN NOT GET THE CAR TO TRACK STRAIGHT, IT IS ALWAYS EITHER PULLING RIGHT OR PULLING LEFT. THE DRIFTING IS NOT DRASTIC BUT IT IS CONSTANT. I HAVE OWNED MANY CARS AND TRUCKS INCLUDING 4 WD, THIS IS NOT NORMAL. I AM FILING THIS COMPLAINT IN ORDER TO HEIGHTEN AWARENESS OF THIS HAZARDOUS CONDITION WHICH IS COMPOUNDED BY THE FACT THAT IT CAUSES DRIVER FATIGUE, LESSENING THE DRIVER'S ABILITY TO REACT TO THE VEHICLES CONSTANT NEED FOR STEERING CORRECTION. THE CONSUMER STATED THE ISSUE WAS RESOLVED. THE DEALER PERFORMED A FOUR WHEEL ALIGNMENT. UPDATED 12/02/14*JB

THE CAR DOES NOT STAY ON. STARTED THE CAR BY TURNING THE KEY TO THE "START" POSITION FROM THE "ON" POSITION. THE CAR STARTS BUT ONCE THE KEY MOVES BACK TO "ON", THE CAR STOPS. THIS IS THE SECOND TIME I'VE BEEN STRANDED BY THIS OCCURRENCE. AFTER 20-30MINS, THE CAR STARTS AGAIN. BOTH INCIDENTS OCCURRED WHEN IT WAS RELATIVELY HOT (+85 DEGREES F). SEEMS TO BE AN IGNITION ISSUE. *TR

DRIVING AT APPROXIMATELY 20MPH, THE CAR SUDDENLY BEGINS TO SMELL OF GASOLINE. SOON THEREAFTER, ACCELERATION BECOMES HESITANT AND THE LOW-FUEL WARNING LIGHT ILLUMINATES. THE VEHICLE QUICKLY BECAME INOPERABLE IN THE MIDDLE OF A BUSY ROAD. THE VEHICLE IS A MODEL YEAR 2014 AND WAS PURCHASED BRAND NEW, LESS THAN SEVEN [7] MONTHS AGO (FROM THE DATE THIS COMPLAINT WAS POSTED). THE VEHICLE HAS ONLY APPROXIMATELY 9,000 MILES ON THE ODOMETER AND HAS NOT BEEN DRIVEN UNDER ANY ESPECIALLY SEVERE WEATHER CONDITIONS OR THROUGH TREACHEROUS TERRAIN. *TR

SUBARU OUTBACK WAS STARTED IN A PARKING LOT IN ORDER TO COOL INTERIOR DOWN. DRIVER EXITED VEHICLE AND WALKED BEHIND AND AROUND TO OTHER SIDE. DRIVE OPENED FRONT PASSENGER DOOR RETRIEVED AN ITEM AND CLOSED DOOR. DRIVER THEN WALKED AWAY A FEW YARDS IN ORDER TO PROVIDE WATER FOR A DOG. DRIVER HEARD A LOUD CRASH AND TURNED AROUND TO FIND CAR HAD ROLLED BACKWARDS OUT OF PARKING SPOT AND HIT A VEHICLE PARKED BEHIND IT. CAR WAS STILL RUNNING AND FOUND TO BE IN REVERSE. NO ONE WAS IN EITHER CAR AND NO INJURIES. BOTH CARS WERE DAMAGED. SUBARU OUTBACK COULD NOT BE DRIVEN. CAR WAS PARKED ON A VERY SLIGHT INCLINE. *TR

ACCELERATION FROM A STOP OR SLOW SPEED TAKES 5-6 SECONDS FOR A PROPER RESPONSE. TURNING LEFT IS A VERY REAL PROBLEM OR PULLING INTO ON COMING TRAFFIC. I HAVE YET TO HAVE AN ACCIDENT BECAUSE I AM EXTREMELY CAREFUL, BUT HAVE COME FRIGHTINGLY CLOSE A FEW TIMES. CAN THIS PROBLEM BE FIXED? THIS HAPPENS WHEN THE VEHICLE IS STATIONARY, TURNING,BRAKING (SLOWING DOWN AND THEN TRYING TO GO BACK TO NORMAL SPEED. THIS HAPPENS ON INTERSTATES, AROUND TOWN, ETC.

DRIVING WITH CRUISE CONTROL (CC) ENGAGED ON ROLLING TERRAIN, THE VEHICLE SPEEDS UP ON A DOWNHILL SLOPE UNTIL BRAKES ARE APPLIED (BY CC), THEN AT BOTTOM OF HILL PICKUP IS SLUGGISH AND SPEED FALLS OFF 2-3 MPH BELOW SET POINT. THEN THE POWER COMES ON LATE AND HARD, AND THE VEHICLE GOES OVER THE CREST OF THE HILL ACCELERATING AT PEAK POWER LEVEL, 2-3 MPH ABOVE SET POINT. AN ASSOCIATED ISSUE, OBSERVED SINCE THE CAR WAS NEW, IS THAT WHEN CLIMBING A UNIFORM 3-4% GRADE AT HIGHWAY SPEEDS, THE ENGINE RPM CYCLES CONSTANTLY OVER A RANGE OF 800-1000 RPM AT A FREQUENCY AROUND 4 CYCLES/MINUTE. THIS IS ANNOYING TO THE DRIVER AND PASSENGERS, AND INCREASES THE STRESS LEVEL ON THE DRIVER. WE HAVE HAD THE VEHICLE BACK TO THE DEALER THREE TIMES, AND A FACTORY REP HAS EVALUATED IT, THE RESPONSE WE GET IS THAT THE VEHICLE IS OPERATING WITHIN SPECIFICATIONS, AND NO ACTION WILL BE TAKEN, NOR WILL ANY ADJUSTMENTS BE MADE. *TR

THE ISSUE THAT CONCERNS ME INVOLVES THE INITIAL HOOD RELEASE THAT IS LOCATED INSIDE THE CAR ALONG THE LEFT SIDE (DRIVER'S SIDE). SPECIFICALLY, ON NUMEROUS, RANDOM OCCASIONS THE TOE OF MY RIGHT FOOT RELEASED THE HOOD AS I AM PIVOTING TO EXIT THE CAR. A FEW TIMES, I HAVE NOTICED THE HOOD IS SLIGHTLY RELEASED AND I SHUT IT. HOWEVER, MORE OFTEN, I DIDN'T NOTICE THE HOOD UP SLIGHTLY AND STARTED OFF ON MY TRIP. FOR EXAMPLE IN SEPTEMBER/OCTOBER WE MADE A ROUND TRIP FROM MILFORD, CT TO BRADENTON, FL. AND RECENTLY REPEATED THE TRIP FROM MILFORD. AT LEAST 6 OR 8 TIMES ALONG I-95 I-10 OR I-75, I NOTICED THE HOOD WAS RELEASED AND I HAD TO PULL OVER TO THE ROAD SIDE FROM A HIGHWAY WHERE THE SPEED LIMIT RANGES FROM 50-70 MPH. AS I AM SURE YOU KNOW, THERE IS A SECONDARY HOOD RELEASE THAT HAS TO BE MANUALLY RELEASED FROM THE FRONT OF THE CAR. HOWEVER, SHOULD THAT SECONDARY RELEASE FAIL, THE HOOD WOULD BLOW OPEN WHILE WE WERE IN MOTION AND EITHER BLIND OUR VISION OR BLOW OFF TO ONLY GOD KNOWS WHERE. I HAVE CALLED THIS MATTER TO THE ATTENTION OF PREMIER SUBARU IN BRANFORD, CT AND ASKED THAT THEY INFORM SUBARU. I HAVEN'T HEARD FROM EITHER COMPANY. *TR

ZERO OIL PRESSURE (RED) INDICATOR LIGHT ILLUMINATED AT SAFE AND PRUDENT OPERATING SPEED. LOW OIL INDICATOR LIGHT (YELLOW) NEVER ILLUMINATED. LIGHT REMAINED ON FOR THREE MILES, ONE AT SPEED 55 MPH TO ZERO AND TWO AT 20 MPH. THEN WENT OUT. INSPECTION OF OIL LEVEL SHOWED LEVEL APPROXIMATELY ONE CENTIMETER ABOVE LOW LEVEL MARKER ON DIPSTICK. ADDITION OF .5 QUART US RAISES LEVEL TO APPROXIMATELY ONE CENTIMETER BELOW FULL LEVEL MARKER ON DIPSTICK. VEHICLE RETURNED TO DEALERSHIP; HAD FULL OIL SERVICE PERFORMED 2,500 MILES AHEAD OF SCHEDULED SERVICE. DEALERSHIP CLAIMS "SENSOR RESISTANCE IS HIGH, WILL R&R." DEALER FAILED TO PROVIDE EMPIRICAL OIL PRESSURE PSI READING DESPITE REQUEST. PART REPLACEMENT YET TO BE DONE. *TR

TL* THE CONTACT OWNS A 2014 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE TRAVELING 40 MPH, THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD. THE BRAKE PEDAL REQUIRED SEVERAL PUMPS IN ORDER TO STOP THE VEHICLE ON A HILL. THE FAILURE OCCURRED ON MANY OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 1,666. UPDATED 08/11/14*LJ UPDATED 8/30/2017*CN

THIS IS AN UPDATE: DEALER CALLED US TO HAVE [XXX] DRIVE THE CAR WITH A SERVICE TECHNICIAN PRESENT ( TECH NAMED [XXX]) CAR WAS DRIVEN APROX 5-6 MILES WITHOUT INCIDENT ...SYSTEM DID NOT FAULT. DEALER TOLD US THEY HAVE BEEN ON THE PHONE WITH SUBARU TECH CENTER & COMPLETED ALL THE TEST PROCEDURES BUT HAVE NOT BEEN ABLE TO DUPLICATE ANY OF THE BRAKE-CHECK/ ENGINE FAULTS EXPERIENCED 3 ON 5/22 OR 1 ON 5/23/2014. [XXX] SERVICE COORDINATOR IS NOT CERTAIN WHAT ELSE CAN BE DONE AT THE DEALERSHIP. WE ASKED IF THE VEHICLE WAS SAFE ONCE THE SYSTEM FAULTED & THE ELECTRONIC STABILIZATION & TRACTION CONTROL SYSTEM ARE SHUT DOWN ( AS A RESULT OF THE FAULT). I ASKED THEM NOT TO GUESS WHEN THEY ANSWERED THIS QUESTION. DEALERSHIP HAS DECIDED TO KEEP THE CAR AN ADDITIONAL DAY FOR ADDITIONAL TESTING. THEY ARE TRYING TO GET THE SYSTEM TO FAULT WHILE UNDER TEST PROCEDURE. THE DEALERSHIP APPEARS TO HAVE EXHAUSTED ALL THE STANDARD PROCEDURES TO DETERMINE ROOT CAUSE. IT SEEMS SUBARU FACTORY MUST GET INVOLVED WITH THIS VEHICLE BEYOND THE DEALERSHIP TELEPHONE CALLS. OUR CONCERN IS A VEHICLE WILL BE RETURNED TO US IN AN CONDITION WHICH MAY PROVE TO BE UNSAFE...SINCE THEY HAVE DONE ALL THEY CAN ON THE TELEPHONE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE INTERIOR WINDOWS WILL SUDDENLY GET COVERED WITH FOG. THIS HAS HAPPENED OVER TWENTY FIVE TIMES TO MY CAR. IT DOESN'T MATTER WHAT THE WEATHER, OR OUTSIDE TEMP IS. THIS, CAUSES A SERIOUS PROBLEM TRYING TO SEE OUT OF THE CAR. THE FIRST TIME IT HAPPENED I CALED THE DEALERSHIP. I WAS TOLD TO RUN THE AC. IT CAN HAPPEN EVEN WHEN THE AC , IS ALREADY ON. I'VE HAD IT INTO THE DEALERSHIP FIVE TIMES IN THE 14 MONTHS I'VE HAD THE CAR. THEY CAN'T FIND THE PROBLEM. I'VE TAKEN CLEAR PHOTOGRAPHS 3 TIMES SHOWING CLEAR IMAGES OF HOW BAD THE INTERIOR FOGGING GETS. DEALERSHIP TOLD ME TO CONTACT SUBARU AMERICA ASK FOR RPLACMENT. I HAVE SPOKEN TO THREE PEOPLE AT SUBARU, PROVIDED ALL PHOTOS. THEY REFUSE TO REPLACE. THIS IS GOING TO CAUSE AN ACCIDENT. MUNN 16 2015 IT HAPPENED WHILE I WAS ON INTERSTATE I-205 AND IT MADE SEEING OUT OF THE CAR ALMOST IMPOSSABLE. I HAD TO CAREFULLY PULL OF TO ROAD SIDE WIPE WINDSHIELD AND ALL INTERIOR WINDOWS OFF. I HAVE TO CARRY TOWELS WITH ME AT ALL TIMES. PROBLEM HAPPENS WITHOUT ANY INDACATION, IT'S ABOUT TO HAPPEN. I'M DISABLED VETERAN AND REQUIRE A LOT OF MEDICAL APPOINTMENTS AT THE VA MEDICAL CENTER. I LIVE ALONE SO I'M TAKING A CHANCE JUST TRYING TO GET TO THE VA. AT SOME POINT THIS IS GOING TO CAUSE AN ACCADENT. SUBARU SHOWED LITTLE CONCERN, EVEN IF THERE ARE OTHERS WITH THE SAME OR SIMILE PROBLEM.

THIS IS THE SECOND INCIDENT WHERE THE ELECTRIC PARKING BRAKE LIGHT INDICATES THE BRAKE HAS BEEN SET & NOT RELEASED. THE CAR WAS TOWED INTO DEALERSHIP YESTERDAY (5/22/2014) FOR SAME REASON. DEALER STATED THEY SPOKE WITH SUBARU & WERE UNABLE TO FIND ANY REASON FOR THE FAULT. THEY STATED COMPUTER INDICATED THE BRAKES WERE NOT ENGAGED BUT THAT THIS SAME SYSTEM DOES DISABLE THE ELECTRONIC STABILITY CONTROL WHEN THIS FAULT OCCURS. WE ARE VERY CONCERNED THE VEHICLE IS SAFE TO DRIVE DESPITE THE ASSURANCES OF THE SERVICE MANAGER ( [XXX]) THAT THE VEHICLE IS SAFE (NO WORRIES). THE INSTRUMENT LIGHT ON THE PANEL ALSO FLASHES "CHECK ENGINE LIGHT AT THE SAME TIME LIGHT FLASHES INDICATING PARKING BRAKE HAS BEEN SET & NOT RELEASED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

THE ELECTRONIC PARKING BRAKE ENGAGES WHILE THE VEHICLE IS UNDERWAY. WHEN THE FAULT IS CLEARED AND DRIVING RESUMES THE ELECTRONIC PARKING BRAKE AGAIN ENGAGES. THE MFG ( SUBARU) PROVIDES A SMALL TOOL & INSTRUCTIONS HOW TO CRAWL UNDER THE CAR, USE THE TOOL TO MECHANICALLY RELEASE THE ELECTRIC PARKING BRAKE. IF A TOOL IS PROVIDED ALONG WITH INSTRUCTIONS IN THE OWNER MANUAL HOW TO RELEASE A FAULTY ELECTRONIC PARKING BRAKE ( WHICH MAY ENGAGE WHILE THE VEHICLE IS UNDER WAY ) THIS IS A CLEAR WARNING OF A POSSIBLE UNSAFE OPERATING CONDITION. THE CAR HAD TO BE TOWED TO THE DEALERSHIP FOR REPAIR. THE DEALERSHIP TELLS US ( THIS PARKING BRAKE PROBLEM HAS NEVER HAPPENED) THE TOW TRUCK OPERATOR TELLS US TOWING VEHICLES TO DEALERSHIPS BECAUSE OF FAULTY ELECTRONIC PARKING BRAKES IS A MAJOR PART OF HIS BUSINESS. *TR

WE PURCHASED OUR OUTBACK ON APRIL 28,2014. ON MAY 1, 2014 WE BROUGHT INTO THE SERVICE DEPARTMENT BECAUSE IT WAS PULLING TO THE RIGHT. THEY APPARENTLY FIXED IT. THE NEXT DAY I WAD BACK AGAIN, THE CAR WAS STILL PULLING TO THE RIGHT. AFTER SEVERAL TIMES TRYING TO REALIGN THE CAR, IT WAS "FIXED". I HAD TO BRING IT BACK IN TODAY, IT IS PULLING AGAIN. THEY CAN'T FIX THE ISSUE BECAUSE NOW THEY SUSPECT IT IS A DEFECTIVE TIRE ISSUE. THEY ARE GOING TO REPLACE ALL 4 TIRES ON TUESDAY. I GET THE FEELING THERE IS SOMETHING MORE WRONG WITH MY CAR. *TR

I USED THE OPTIONAL SEAT WARMERS AND TURNED THE ENGINE OFF AT THE END OF A TRIP. WHEN I STARTED THE ENGINE AGAIN LATER THAT DAY, THE SEAT WARMERS WERE ON. WHEN I FELT THE HEAT, I WAS CONFUSED, AND THOUGHT THERE MIGHT BE A FIRE, UNTIL I NOTICED THE SEAT WARMER LIGHT WAS ON. I THINK WHEN THE CAR IS STOPPED AND TURNED OFF, THE SEAT WARMER FUNCTION SHOULD BE CANCELLED.

I RECENTLY PURCHASED A 2014 OUTBACK 2.5 LIMITED AND HAVE BEEN HAVING STEERING ISSUES. THE CAR CONSTANTLY PULLS TO THE RIGHT AND LEFT THE STEERING IS VERY STIFF AND HEAVY. THIS CAR IS EXHAUSTING AND UNSAFE TO DRIVE! *TR

THE WINDSHIELD POPPED AND CRACKED ACROSS THE BOTTOM FROM THE HEAT OF THE DEFROST FUNCTION. *TR

TL* THE CONTACT OWNS A 2014 SUBURU OUTBACK. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, WHEN THE BRAKE PEDAL WAS DEPRESSED, THE PEDAL GOES ALL THE WAY DOWN TO THE FLOOR. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC TEST AND THE MECHANIC STATED THAT THE BRAKE PEDAL WAS NORMAL AND WERE UNABLE TO LOCATE A PROBLEM. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE APPROXIMATE FAILURE MILEAGE WAS 1,600.

THERE IS NO EMERGENCY BRAKE ON A 2014 OUTBACK,THE PARKING BRAKE DOES NOT WORK WHEN THE CAR IS MOVING.UNSAFE, IF ANYTHING HAPPENS WITH BRAKES THERE IS NOTHING TO STOP CAR FOR SAFETY THE HAND EMERGENCY BRAKE SHOULD BE IN THE CENTER CONSOLE, SO PASSENGER COULD ALSO PULL IT ON. .FRONT SPRINGS BOTTOM OUT FOR THE SLIGHTEST DIP IN THE ROAD.. I COMPLAINED TO SUBARU ABOUT THE BRAKE AND THEY TOLD ME BUY ANOTHER CAR

I PURCHASED THE OUTBACK 3.6 R LIMITED BRAND NEW AND SOON AFTER I NOTICED THAT VEHICLE PULLED RIGHT AND I HAD TO CONSTANTLY CORRECT IT -WHICH BECAME EXHAUSTING AND A SERIOUS SAFETY ISSUE. AT FIRST I THOUGHT IT WAS RELATED TO ALL WHEEL DRIVE (SINCE I NEVER OWNED AN ALL WHEEL DRIVE). AFTER SOME RESEARCH I REALIZED VEHICLE SHOULD NOT HAVE THIS ISSUE. I REPORTED THE PROBLEM WHEN I TOOK IT TO DEALER FOR ITS FIRST MAINTENANCE SCHEDULE AT 3,000 MILES. I WAS INFORMED THAT IT WAS THE WHEEL ALIGNMENT AND THEY FIXED. THE PROBLEM APPEARED TO BE RESOLVED AT FIRST BUT AFTER 1 WEEK IT STARTED PULLING RIGHT AGAIN -BUT NOT AS NOTICEABLE AS BEFORE. I REPORTED TO DEALER BUT WAS TOLD THAT THAT IS THE WAY ITS SUPPOSE TO DRIVE. PLEASE INVESTIGATE AS MANY OTHERS HAVE HAD THE SAME COMPLAINT AND APPEARS TO BE A REPETITIVE PATTERN AND I AM VERY CONCERNED. *JS

SAME ISSUE AS LISTED IN COMPLAINT 10715452. WHILE MAKING A LEFT TURN ON RETURN FROM VEHICLE PURCHASE, THE VEHICLE STOPPED IN THE MIDDLE OF THE INTERSECTION FOR SEVERAL SECONDS WITH THE ENGINE RUNNING. I WAS NEARLY T-BONED WHILE WAITING FOR THE DRIVE SYSTEM TO RE-ENGAGE. TO DATE, 2JUL15, THIS STALLING SITUATION HAS OCCURRED NUMEROUS TIMES. I HAD THE DEALER INSPECT THE VEHICLE, BUT NO OUT OF SPECIFICATION CONDITIONS WERE FOUND. I THINK THE PROBLEM RESTS WITH THE CVT TRANSMISSION TRYING TO SHIFT DURING ACCELERATION. I RECENTLY LEARNED BY EXPERIMENTATION THAT I MIGHT BE ABLE TO MINIMIZE THE PROBLEM BY PLACING THE TRANSMISSION IN MANUAL MODE AND FORCING IT TO REMAIN IN 1ST DURING ACCELERATION. I DO NOT BELIEVE THAT ONE SHOULD BE FORCED TO MANIPULATE AN AUTOMATIC TRANSMISSION TO AVOID A VERY DANGEROUS STALL DURING ACCELERATION. SOMEONE IS GOING TO BE SERIOUSLY INJURED OR KILLED BECAUSE OF THIS PROBLEM. A VEHICLE RECALL IS REQUIRED....UPDATED 09/22/15 *BF UPDATED 10/13/2015*JS

IN TANK ELECTRIC FUEL PUMP CONTINUED RUNNING AFTER CAR WAS SHUT OFF AND KEY WAS REMOVED. *TR

NEW CAR. OK FIRST 200 MILES. THEN; STOPPED FOR RED LIGHT, ON GREEN PRESSED ACCELERATOR ( CONFIRMED BY VISUAL OBSERVATION, FOOT AND ACCEL. TO FLOOR ). HELD FOR 10 TO 15 SECONDS, WITH MUCH HONKING, THEN POWER RESUMED, AND I FINISHED LEFT TURN. NO WARNING LIGHTS ON DURING EPISODE, STEERING, BRAKES, AND AIR BAGS OK. SIX MORE EPISODES DURING NEXT THREE DAYS. HAD CAR DELIVERED TO MILLER SUBARU, BOISE. ELECTRONIC CHECK, TEST DRIVE, AND MY SUBSEQUENT DRIVING, COULD DETECT NO PROBLEM. DRIVE WITH CAUTION, READY TO FLIP EMERGENCY FLASHERS AND PULL OVER WITH RECURRENCE, WHICH I EXPECT AT SOME TIME. HAPPENS IN DRIVE OR MANUAL MODES. PADDLE SHIFT MAKES NO DIFFERENCE. *TR

FROM THE TIME I HAVE HAD THIS CAR, THERE IS A LOT OF ENGINE HESITATION GOING FROM REVERSE TO DRIVE. WE LIVE ON A BUSY STREET AND IT IS A SAFETY HAZARD WHEN WE BACK OUT OF THE DRIVEWAY, SWITCH INTO DRIVE, AND STEP ON THE GAS PEDAL - NOTHING HAPPENS FOR APPROXIMATELY 2 SECONDS, THEN THE CAR STARTS GOING FORWARD. THE DEALER HAS TRIED TO TELL ME IT IS THE CVT, BUT I WATCH THE TACHOMETER, AND THE ENGINE DOESN'T REV UP. I HAD SOME OF THIS PROBLEM WITH MY PREVIOUS (NON-CVT) 2005 OUTBACK, BUT THOUGHT IT WOULD BE BETTER 10 YEARS LATER. IT ISN'T - IT'S WORSE. *TR

THE POWER STEERING SYSTEM FAILED. WHEN CAR STOPPED, THE STEERING CAN NOT TURN. THE DEALERSHIP REPLACED A NEW ONE, BUT THE STEERING IS STILL TOO HARD TO TURN AND FEEL EXHAUSTING TO DRIVE. AND THE DEALER SAID IT IS NORMAL. *TR

WHEN ACCELERATING AFTER A NEAR STOP, THE ENGINE HESITATES FOR AT LEAST 3 SECONDS AT ACCELERATION WHICH IN MANY INSTANCES HAS BEEN VERY DANGEROUS UPON ENTERING TRAFFIC, ESPECIALLY TURNING LEFT AND ENTERING A HIGH TRAFFIC STREET OR ROAD.

PURCHASED FEB 2014, SINCE THEN I HAVE HAD ISSUES WITH THE OIL LIGHT COMING ON. THE FIRST TIME WAS AT 3400 MILES AND THE OIL IS LOW. I HAVE ADDED UP TO A QUART OF OIL. MY CAR HAS ABOUT 34,000 MILES ON IT NOW AND I HAVE HAD THE OIL LIGHT COME ON WITH LOW OIL ABOUT 7 TIMES. THE LIGHT COMES ON USUALLY BETWEEN 3400 & 4000 MILES. THIS IS MY SECOND OUTBACK AND I NEVER HAD ANY ISSUES WITH THE FIRST ONE. I HAVE BEEN OUT OF TOWN ALL BUT 1 OF THESE TIMES WHEN THE LIGHT CAME ON. I LIVE 1-1/2 HOURS FROM THE NEAREST SERVICE CENTER AND THEY KEEP HAVING ME COME EVERY 1200 MILES TO DO A OIL CHECK. THE FIRST TIME THE LIGHT CAME ON IT WAS FEBRUARY 5, 2014 AND HAS COME ON 5-6 TIMES SINCE THEN. *TR

WITH A PASSENGER IN THE FRONT SEAT AND THE SEAT BELT FASTENED, THE SEAT BELT WARNING CHIME AND LIGHT ACTIVATED AND THE PASSENGER AIR BAG WAS DEACTIVATED. IN A LATER INCIDENT, THE PASSENGER MOVED TO THE BACK SEAT AND THE SEAT BELT WARNING CHIME AND LIGHT CONTINUED TO BE ACTIVATED WITH NO ONE IN THE PASSENGER SEAT (BUCKLING OR UNBUCKLING THE SEAT BELT MADE NO DIFFERENCE. *TR

TL* THE CONTACT OWNS A 2014 SUBARU OUTBACK. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE SUDDENLY DECELERATED. THE CONTACT HAD TO PUMP THE ACCELERATOR PEDAL SEVERAL TIMES BEFORE THE VEHICLE WOULD RESPOND AND DRIVE NORMALLY. THE CONTACT ALSO STATED THAT WHILE AT A STOP LIGHT, THE VEHICLE STALLED AS THE CONTACT PROCEEDED THROUGH A BUSY INTERSECTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 5000. THE VIN WAS NOT AVAILABLE.

I PURCHASED MY SUBARU OUTBACK 2014 3.6R LIMITED IN MID DECEMBER 2013, I FELT THAT THE CAR PULLS TO THE RIGHT AFTER I DROVE THE CAR TO HOME, I CANNOT BELIEVE THERE IS ANY PROBLEM WITH A NEW CAR, WITH THAT I KEPT TO DRIVE AND MONITOR IT FOR 2 WEEKS THEN I CONFIRMED THIS IS REALLY AN ISSUE AND IT'S VERY EASY TO REPRODUCE. SO I BROUGHT THE CAR TO MY DEALER, THE TECHNICIAN SPENT HALF A DAY TO FIX, ROTATED TIRE, CHECKED PRESSURE AND CHECKED ALIGNMENT, FINALLY THEY REPLACED 4 BRAND NEW TIRES THEN THEY STATED THAT THE ORIGINAL TIRE IS NOT GOOD, THE PROBLEM WAS FIXED BY REPLACING NEW TIRES AND LET ME DROVE THE CAR BACK. AFTER MORE THAN 3000 MILES DRIVING, THE SAME PROBLEM IS GETTING WORSE AGAIN, SO I WENT TO DEALER AND THEY CONFIRMED THIS IS REPRODUCIBLE, IT'S FUNNY THAT THEY REPLACED 4 NEW TIRES INCLUDING WHEEL HUB THIS TIME AGAIN, HOWEVER THIS ISSUE IS STILL NOT BEEN FIXED, THE TECHNICIAN CALLED SUBARU SERVICE REPRESENTATIVE, REPRESENTATIVE SUGGESTED TO LOOSE THE CAP OF SUSPENSION , BOUNCE THE CAR MULTIPLE TIMES THEN INSTALL THEM BACK, TECHNICIAN REPEATED THIS PROCEDURE FOR AT LEAST 2 TIMES, FINALLY THEN MENTIONED THE ALIGNMENT IS WITHIN SPEC, SERVICE ADVISE TOLD ME THE ISSUE IS BEEN FIXED. I DROVE THE CAR FOR 2 WEEKS NOW, I'M STILL FEELING THERE IS SLIGHT PULLING TO RIGHT, AND THE STEERING WHEEL IS KEEPING TURN TO RIGHT BUT NOT BACK TO CENTER. I MAKE AN APPOINTMENT WITH MY DEALER TODAY, TECHNICIAN LEAD TESTED THE CAR WITH ME, HE WAS ABLE TO REPRODUCE THE PROBLEM I REPORTED, BUT HE SAID THIS IS NORMAL FOR SUBARU OUTBACK, AND LET ME CALL CUSTOMER SERVICE FOR FURTHER CHECKING. THIS IS SO BAD, I DROVE SO MANY CARS BEFORE BUT NEVER GOT THE SAME ISSUE, AND THIS IS NOT SAFE IF THE CAR CANNOT GO STRAIGHT. *TR

THERE IS A LAG OF APPROX. 2 SECONDS LENGTH WHEN SHIFTING OUT OF REVERSE AND INTO DRIVE. THE DRIVER CANNOT MOVE THE CAR DURING THIS LAG (IN FACT, THE CAR WILL ROLL BACKWARDS IF ON A HILL). I HAVE TAKEN THE CAR TO THE SUBARU DEALER 3 TIMES, & SENT A COMPLAINT TO SUBARU OF AMERICA, AND EACH TIME THE RESPONSE IS "CVT TRANSMISSION OPERATES AS DESIGNED". I CONSIDER THIS A SAFETY HAZARD, AND AM CONCERNED ABOUT DRIVING THE CAR IN CITY TRAFFIC, PARKING, ETC. WHEN I SHIFT INTO DRIVE, I EXPECT THE CAR TO MOVE.

I BACKED OUT OF MY DRIVEWAY AND PUT THE CAR INTO DRIVE AND THERE WAS A LONG, ABOUT 7 SECOND DELAY BEFORE THE CAR MOVED FORWARD. IT WAS IN GEAR AND MY FOOT WAS ON THE GAS BUT NOTHING HAPPENED.