2014 Subaru Outback Complaint Log

I RECEIVED MY OUTBACK ON NOV 1 2013 AND HAVE BEEN HAVING A STEERING LANE CENTERING ISSUE SINCE DAY ONE. THE CAR WILL NOT DRIVE IN A STRAIGHT LINE WITHOUT MAJOR INTERVENTION BY CONSTANT CORRECTION. THE CAR WILL GO LEFT OR RIGHT, BUT WILL NEVER GO STRAIGHT. IF I CHECK MY MIRRORS AND BLIND SPOT FOR A LANE CHANGE BY THE TIME I LOOK BACK MY CAR HAS DRIFTED OUT OF LANE OR NEARLY OUT OF LANE. I AM NOT SURE WHAT IS MORE DANGEROUS AT THIS POINT CHECKING MY BLIND SPOT OR NOT CHECKING MY BLIND SPOT, SINCE EITHER CAN LEAD TO AN ACCIDENT. I DRIVE BETWEEN 25K-50K MILES A YEAR, AND HAVE NEVER EXPERIENCED A PROBLEM LIKE THIS. HOWEVER, THE DEALER TELLS ME THIS IS NORMAL AND WAS DESIGNED BY SUBARU TO DUE THIS. I CAN'T SEE HOW THIS IS POSSIBLE. I CHECKED WITH A FEW OTHER FLEET OUTBACK DRIVERS WITHIN THE COMPANY, AND ALL OF THEM HAVE THIS SAME ISSUE. (FOUR) HOWEVER, NOT ALL THEIR LOCAL DEALERS SAY IT WAS DESIGNED TO DO IT, BUT SAY THERE IS NO FIX TO THE PROBLEM. I AM NERVOUS THAT I AM GOING TO LOOK LIKE A DRUNK DRIVER TO SOMEONE BECAUSE I AM CONSISTENTLY SWERVING, OR THIS ISSUE CAUSES A ACCIDENT. I HAVE FOUR KIDS AND I CAN'T RISK HAVING AN ACCIDENT. I AM REALLY NOT LOOKING FORWARD TO WINTER THIS YEAR WITH THIS PROBLEM. I AM REPORTING THIS IN HOPES THAT THIS PROBLEM IS ADDRESSED BEFORE SOMEONE DIES, IF THEY HAVEN'T ALREADY. *TR

MULTIPLE INCIDENTS OF LAG WHEN DRIVING SLOWLY INTO CROSS TRAFFIC OR FROM A DEAD STOP THAT SOMETIMES LAST UP TO SEVERAL SECONDS THAT HAS RESULTED IN SOME VERY CLOSE CALLS IN HEAVY TRAFFIC. THE WORST TIMES HAVE BEEN WHILE MAKING A LEFT TURN ACROSS TRAFFIC WHEN YOU ARE CREEPING OUT AND TRY TO ACCELERATE AND NOTHING HAPPENS! I HAVE CALLED THE DEALER AND TAKEN IT INTO THE DEALER AND THEY TELL ME IT IS A DESIGN FLAW IN THEIR CVT TRANSMISSION AND THAT THERE IS NO FIX AT PRESENT. THEY DID SOME UPDATES TO THE CARS COMPUTER AND THOUGHT THAT MIGHT HELP BUT ON A TRIP IN ST. GEORGE UT A FEW DAYS LATER WE WERE ALMOST IN AN ACCIDENT MERGING RIGHT INTO HEAVY TRAFFIC WHEN WE WERE LEFT SITTING IN THE MIDDLE OF THE STREET FOR SEVERAL SECONDS BEFORE THE CAR WOULD MOVE. THE SERVICE WRITER SAID HIS 20013 LEGACY DOES THE SAME THING AND THIS IS A COMMON COMPLAINT. I HAVE RESEARCHED THIS ON LINE AND CAN'T FIND ANYTHING ABOUT IT, WHY? THIS IS A VERY DANGEROUS PROBLEM, WE PURCHASED THIS CAR WITH THE EYESIGHT ACCIDENT PREVENTION SYSTEM BECAUSE WE WANTED ALL THE SAFETY FEATURES IT HAS, NOW WERE TOLD THAT IT'S NORMAL TO LEAVE YOU HANGING IN TRAFFIC WAITING FOR THE CAR TO RESPOND? *TR

WE RECENTLY PURCHASED A NEW 2014 OUTBACK. I PURCHASED THE VEHICLE AND I NOTICED THE STEERING FELT A BIT "OFF" UPON DRIVING IT HOME BUT WAS CERTAIN IT WAS JUST AN ALIGNMENT ISSUE. TOOK IT TO THE DEALER, WHO CORRECTED THE ALIGNMENT. THE CAR STILL FELT OFF. I NOTICE THAT THE WHEEL RETURNS TO CENTER WHEN TURNING LEFT, BUT THE WHEEL WILL NOT RETURN TO CENTER WHEN TURNING RIGHT. IT WILL MOSTLY CENTER, BUT THE WHEEL REMAINS OFF BY ABOUT 15-DEGREES. THIS CAN CAUSE AN ACCIDENT AS THE CAR WILL NOT POINT/TRACK STRAIGHT AFTER A TURN. ALSO, IT KEEPS TURNING ANY TIME YOU SLIGHTLY TURN THE WHEEL TO THE RIGHT, BUT NOT THE LEFT. SO, YOU CAN BE DRIVING ON THE HIGHWAY AND BUMP THE STEERING WHEEL AND IT WILL CONTINUE TO GO RIGHT AND DRIVE OFF THE ROAD. THIS IS NOT SAFE! *TR

THERE IS A HESITATION WHEN ACCELERATING, IT HAPPENS FROM COMPLETE STOPS BY STEPPING ON THE GAS, AND WHILE TURNING YOUR VEHICLE. I WAS ON A 35MPH. BACK ROAD AND WENT TO TURN LEFT ONTO A SIDE STREET, I YIELDED FOR 2 CARS AND THEN WENT INTO THE TURN AND STEPPED ON THE GAS, IT HESITATED AND THEN I WAS HIT IN THE REAR SIDE OF MY VEHICLE. IF IT WOULD HAVE RESPONDED CORRECTLY I WOULD NOT HAVE GOTTEN INTO THE ACCIDENT. *TR

UPON INSPECTING THE TRAILER HITCH AND WIRING LOOM THAT THE RENO, NV, SUBARU DEALER INSTALLED FROM THEIR INVENTORY, THE WIRING LOOM AND CONNECTOR WHICH CONNECTS TO A TRAILER'S LOOM WAS FOUND TO BE HANGING FREELY IN THE WIND. THE TRAILER'S LOOM RUNS BOTH BRAKE LIGHTS AND TAIL LIGHTS. THE LOOM WAS ATTACHED TO THE TRAILER HITCH WITH A SINGLE PLASTIC WIRING TIE WHICH WENT THRU THE WHOLE IN THE TRAILER HITCH INTENDED FOR THE ATTACHMENT OF THE TRAILER'S SAFETY CHAINS. THE PLASTIC TIE USED WAS OF THE TYPE NORMALLY USED TO HOLD A GROUP OF WIRES TOGETHER. UPON ATTACHING THE SAFETY CHAINS, THE PLASTIC TIE WHICH SUPPORTED THE WIRING LOOM, CAME IN CONTACT WITH THE METAL SAFETY CHAIN HOOK. NOWHERE ON THE HITCH WAS THERE ANY METAL BRACKET TO ATTACH THE WIRING LOOM PLUG TO PREVENT THE LOOM FROM SWINGING IN THE BREEZE. IF THE PLASTIC TIE WERE TO BREAK OR BE WORN THRU BY ABRASION OF THE SAFETY CHAIN HOOK THE WIRING LOOM WOULD DRAG OF THE GROUND AND THE BRAKE AND TAIL LIGHTS ON THE TRAILER WOULD NO LONGER FUNCTION. THE PLASTIC TIE WHICH WAS THE ONLY SUPPORT FOR THE WIRING LOOM AND COULD NOT BE EXPECTED TO WITHSTAND THE ENVIRONMENT CONDITIONS IT WOULD BE SUBJECTED TO LIKE; WIND, RAIN, SNOW, MUD, NOR COULD IT WITHSTAND CONSTANT ABRASION FROM THE SAFETY CHAIN HOOK. THE WIRING LOOM WAS ATTACHED TO THE SAFETY CHAIN BRACKET HOLE 3 OR 4 INCHES FROM THE PLUG WHICH TERMINATED THE LOOM. THIS CREATED A PINCH POINT IN THE WIRING LOOM WHERE IT WAS ATTACHED TO THE SAFETY CHAIN BRACKET. AS THE LOOM WOULD SWING IN THE WIND, THE COPPER WIRES WOULD BE CAUSED TO BEND AT THE PINCH POINT AND BREAK. NORMALLY, A PINCH POINT IS AVOIDED BY FIRMLY ATTACHING THE PLUG AT THE END OF THE WIRING LOOM. THE DEFECTS MENTIONED ABOVE WILL CERTAINLY CAUSE UNEXPECTED BRAKE LIGHT AND TAIL LIGHT FAILURE. THIS PRODUCT SHOULD BE RECALLED. *TR

3 TO 15 SECOND HESITATION IN THROTTLE RESPONSE. LAST INCIDENT NEARLY RESULTED IN A COLLISION. I STOPPED WAITING FOR TRAFFIC TO CLEAR BEFORE MAKING AN LEFT TURN. MADE THE LEFT TURN, GENTLY APPLIED THE THROTTLE PEDAL, NO RESPONSE, PUSHED IT TO MAXIMUM TRAVEL, STILL NO RESPONSE, CAR COMING TOWARD ME IN ONCOMING LANE, THEN MY CAR SUDDENLY ACCELERATED SO THAT A COLLISION WAS AVOIDED. CITY 2 LANE STREET, TURNING LEFT.

STEERING WHEEL WILL NOT LOCK IN EITHER UP OR DOWN POSITION