2022 Subaru Outback Complaint Log

On my second windshield that has cracked.

Windshield developed a major crack all the way across it from the smallest nick 36 hours after the Nick occurred. This makes me very concerned for the integrity of the windshield in a crash. I am far from the only report of such an item.

While driving, a giant crack appeared in the windshield. This was not caused by an impact.

Spontaneous windshield crack that spread while vehicle was parked and no damage due to rock or other cause. Appears to be stress fracture and is approximately 20” in length and spreading. This happened previously on my 2020 Subaru Outback in the same exact area of the windshield.

The contact owns a 2022 Subaru Outback. The contact stated that upon approaching the vehicle, she noticed an 8-inch crack in the windshield extending from the trim midway up on the passenger’s side that was not present the night before. After further observation over the next 24 hours, the crack extended to 20-inches towards the driver’s side, possibly in the driver’s view. The vehicle was not taken to the dealer. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 22V712000 (Visibility). The manufacturer was not notified of the failure. The failure mileage was 22,000.

Windshield cracked for no reason.

The windshield made a "pop" sound and had spontaneously cracked from the driver's side pillar towards the center of the windshield, without warning or clear cause. This was all while sitting in the driveway, not in motion. The dealership service department inspection found no point of impact.

On 10/10/21 my wife and I were sitting in a parking lot when we heard a loud crack. The windshield of my Subaru cracked from midline on the passenger side post thru the middle of the windshield. After going through SOA and multiple times back to the dealer, the dealership repaired the windshield for no charge. Three weeks ago my wife and I were sitting at my son's house and a crack appeared once again starting at the bottom of the passenger side, up and through the center of my windshield. I will be working with the dealership to have this one replaced. They told me my first windshield replacement was "complimentary, and one time" so I am not sure how this new repair will go. These windshields have to be considered a safety issue based on the numbers I am starting to see on line.

The contact owns a 2022 Subaru Outback. The contact stated that the windshield had cracked after an impact. The vehicle was taken to Safelite Auto Glass, where the windshield was replaced; however, the failure recurred. The vehicle was taken to the dealer, where the windshield was inspected, and the dealer confirmed that the windshield had cracked due to an impact. The vehicle was not repaired. The vehicle was taken back to Safelite Auto Glass, and the windshield replacement was covered by the Insurance provider; however, the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure and a case was re-opened. The failure mileage was approximately 16,000.

While driving my Subaru 2022 Outback with Eyesight Asssist, a 20 inch crack appeared from top left windshield down about 4 inches and across to center of windshield without sound of impact other than plop sound associated with bug hits, not a rock ping. When dealer reviewed, they pointed to a small impact point at center of crack (prior to expansion another 10 inchs the next morning). Impact area 2mm long, 1mm wide. Depth was even less shallow. Because of impact indication, Dealer said it needed to be handled through insurance, not vehicle warranty. I believe this is more a warranty issue.

Windshield cracked for no apparent reason. It was a 12 in line that started at the passenger side and moved across the windshield horizontally.

Our 2022 Subaru Outback windshield cracked for a second time with no clear reason. If there was a rock impact it was very light and not noticeable, certainly not sufficient to cause a crack in any other vehicle I have ever driven. We had a 2018 Subaru Legacy and had the windshield crack twice with little or no impact. This is the second time since new that the Subaru Outback windshield has cracked. I have been driving for thirty five years and have never had a windshield crack in any vehicle ever, even with very firm rock strikes. This will be the fourth Subaru windshield I have replaced in just a few years - the second in a year or so. There was a class action lawsuit already in 2018 on this issue. It is clear that Subaru has not fixed this dangerous problem.

1. Vehicle doesn’t start when sitting just for a couple of days. Battery isn’t dead as lights, radio, etc work. The vehicle will start if jumped. Happened last year and was in and out of the dealership 3 times with this issue. They replaced the battery, but issue still persisted. They ended up doing a “software update “ which seemed to fix the issue. But just a year later I’m having a very similar issue with the vehicle not starting. This vehicle only has 14,000 miles on it. Do their batteries only last 1 year/ 7l miles? 2. The information screen freezes quite a bit we’re you’re not able to control the radio, air/heat etc. there seems to be electrical issues with this vehicle.

Windshield cracked without impact. It is available for inspection upon request. The vehicle was inspected by dealer but said nothing could be done.

The car only left in the parking lot for 8 hours and then crack. No sign of hit.

Driving on a Thursday morning, 62 degrees outside, and my sunroof exploded. I live in northwest Kansas. No trees, no variation in temperature.

Windshield crack from bottom while driving

Bought 2022 Subaru with eyesight system October 2022. We have replaced this windshield 4 times. Once was 1 month old after backing out of garage in cold weather and it cracked spontaneously. Since then we replaced entire windshield in December 2022, Feb 2023, March 2023 and May 2023 Subaru reports windshield is now made from acoustic glass but are not holding up against normal use.

Car was parked in garage. 14 inch crack appeared in windshield with no impact. Crack just appeared while car was parked.

While driving the light turned red and everyone started breaking. My car failed to brake and slow down so I turned to the right, hit 2 signed, missed an office building. and stopped the car in a Ford Dealership's lot. When the car went to get fixed, I asked the manager to make sure they checked the brakes. They found air in the brake line which could account for the non braking. They flushed the line.. But will it happen again? This car I got 1 year ago, 5600 miles on it. Thanks.

On 5/18/2023, I was driving down RT. 30 in Paoli, PA going East. Cars infront of me stopped for the red light. I pushed down on the brakes and the car was not slowing down and not responding. Instead of hitting the car in front of me, I veered to the right & got on the grass, hit 2 signs and finally got the car to stop. Cash Champions fixed my car to the tune of $6,800. I had asked to check the brakes because they failed. They checked the brakes and they told me when I picked up my car, that there was air in the break line with they flushed out. This is 6/13/2023, so in 2 days I am taking the car in for Subaru to check out the brakes. System failure - brakes Safety - My husband and I were in the car and I was driving. We could have hit the car in front of us. To prevent that I veered the car to the right, no traffic. Confirmed by Crash Champions who repaired my car. Not reproduced. Just saw the air in break line. Subaru is getting the car this Thurs. 6/15/23. I do not remember if there were any warning lights. I just followed what I saw.

Windshield crack caused by either a defective windscreen or incorrect installation. -no evidence of damage prior. -cracked overnight. -on both sides of the crack the windshield was offset, one side being higher than the other. The collision center advised that there was likely a 'bad batch' of windshields Subaru installed.

Windshield cracked

parked my car in the garage one night 2 days later got in it and it and a huge crack in it. started from the edge of the drivers side. no apparent chip, dont remember a rock hitting it - it is just cracked

Never had a windshield so sensitive in the many many cars I've owned over the years. We haver had several chips filled that just randomly appear on the glass and never heard or saw anything hit. Finally one morning went out to the car to find a 12" long crack on the passenger side of the windshield. Paid my deductible and had it replaced and the NEXT DAY, less than 24 hours later sitting in a parking lot and it randomly cracked again. Took it back to the repair shop and they said it wasn't a problem with their install and I need to pay AGAIN for another windshield? These things shouldn't be cracking and chipping this easily.

Driving down the highway, I noticed a small crack in the windshield. I didn't hear anything hit it and did not have any cars in front of me. By the time I got home, 20 minutes later, the small crack had grown quite large . I put the car in the garage and didn't drive any more that day. Got up the next day and noticed that overnight the crack had started growing the opposite direction. I got the window replaced and 6 days later it happened again. First time was May 4, 2023. Fixed on May 16 and cracked again May 22. I've been told that replacing windshields in the 2022 Outback is quite common.

I bought this car Jan2022. Windshield cracked around March 2022. Again windshield cracked 5/1/2023.

Small crack appeared and then became huge

I was parked on my family’s driveway in Southern California. The car had been stations for about 3hrs and was parked outside. 10-30seconds after unlocking and starting the car I had a loud crunch/crack sound at which point I saw a 2-4” dual crack that appeared in the centre of the windshield. This happened while stationary without any impact. The crack size increased with vechicle movement. I’d like to report this as a concern give the sudden and unexpected nature of this crack to the front windshield

Pulled into a parking space at the Village Green strip mall, applied brakes and immediately, the engine accelerated and lunged my vehicle into another car that was parked in the parking space in front of my car. When the car accelerated, the brakes did not work. I reversed the car since it continued to accelerate into the parked car in front of me and the car went back as fast as it was accelerating forward. I put the car into drive since I had parked cars behind me as well. The car accelerated forward at a very high rate, I did not have brakes, I guided the car between parked cars as best I could but could not make a left turn and the car drove into a brick building in the strip mall. I opened a claim with Subaru Corp, Case #230508-190-1112.

Horizontal stress crack middle of windshield from driver side to almost center of windshield. Stress crack keeps extending towards passenger side. Car was parked outside, sunny day @ 78DEG. Are clostest to edge I can get my fingernail in maybe the thickness of 3-4 sheets of paper. Line of site obscured due to crack.

The windshield developed a large crack while sitting in the driveway. It started about midway up on the passanger side and extended about a foot and a half.

Large crack developed in the lower/middle driver’s side windshield, spreading to the middle of the windshield. There is no obvious/apparent damage that caused this, with the crack starting at the edge of the windshield, and spreading inward.

As I was driving on a rural road going 45 mph I heard a sudden explosion in my car. I thought a bomb exploded in my car because there was glass all over me. When I looked up, I then realized the sun roof had suddenly exploded while I was driving. There were no other cars near me or people as I mentioned, I was driving on a rural road so no objects hit the sun roof window it just suddenly shattered on its own.

The contact owns a 2022 Subaru Outback. The contact stated he had taken the vehicle to the dealer for standard maintenance. When parked, the contact noticed that smoke was coming from underneath the vehicle. A loud popping noise occurred then a fire started underneath the hood of the vehicle. The fire quickly spread. The fire department extinguished the fire. There was no damage. There were no injuries and medical attention was not needed. A fire/police report was filed. The vehicle was towed and is with insurance waiting for the condition of the vehicle to be determined. The vehicle had not been officially diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 4,260.

The contact owns a 2022 Subaru Outback. The contact stated that while the vehicle was parked, she entered the vehicle to start the vehicle; however, the engine failed to turn over. An unknown electrical system warning light was illuminated. The vehicle was towed to the dealer where it was diagnosed that the battery tray and battery holder needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 9,322.

Early morning after sitting in the parking garage overnight, a crack randomly appeared from top middle portion of the front windshield and propagated vertically down the center of the windshield. The crack later spread through the center of the windshield after a few days. There appeared to be no other damage around the origin of the crack (center windshield area) nor was it due to negligence - the cause is unknown.

this is the 2nd time in 2 months that my windshield randomly has a large crack in it. It is about 1 foot long starting from lower part of windshield. There is no marks that something hit the windshield no dings either. Had the windshield replaced approximately 1 month ago for the same reason. I there some type of defect with the car?

2022 Subaru Outback has has windshield replaced 3 times. And awaiting a new windshield AGAIN for 2 cracks. Current windshield was hit by rocks, within a day of each other. Very small impact site and both immediately cracked to about 6 inches on impact. Continue to spread in heather garage. First windshield hit by rock- cracked on impact, spread like wildfire. 2nd windshield cracked in garage less than a week after installation. Was told it was another rock and not covered under warranty. Not possible. Third windshield was installed, because, after the second windshield was installed, the windshield had a long, scratch in it. Glass company covered that. Now awaiting my fourth windshield to be installed. I have honestly never had this problem before. I have maybe gotten a chip in a window, that could be filled. But this is ridiculous. And expensive.

battery failure

I drove my vehicle on Saturday April 1, 2023 without incident. There was no occurrence anything hitting the windshield. I returned home and did not drive the vehicle again until Monday April 3, 2023. I went to the garage to leave for work when I noticed a 15 inch crack in the windshield. The crack originates from the leading vertical edge on the driver side. There is no visible chip or other damage that would indicate debris struck the windshield. The vehicle has less than 18k miles on it and is parked in a garage 95% of the time it is not in use. The crack has continued to spread since the first day and now covers half of the windshields length.

Multiple occasions of dead battery or stalling in an intersection have occurred since the car was 6 months old, with mileage of only 3,000 miles. Dead battery accompanied by electrical malfunctions such as loss of nav system, climate control system, and driving safety systems. Battery failure in cold weather in Michigan winter resulting in long waits for tow truck. Loss of heat in very cold temps on a road trip.

Windshield crack formed despite no outside cause. In morning it was there. I went to Schlossman Subaru and they documented situation and said they would contact Subaru. I have tried to contact them several times for follow-up but they have not responded.

My car was parked in the driveway and I noticed the windshield was cracked when I was leaving my house for the day. The crack started at the bottom of the windshield, under the plastic trim. There’s no visible impact zone to cause this. I called SOA and I’m getting the run around. They told me to get an assessment done to determine if it was an outside force or manufactured defect. The dealership said they are unable to do so. They are not trained to determine that. Because of the runaround I am having to drive with a broken windshield. I do not feel safe doing so. Especially with the windshield cracked with no impact zone.

We purchased this vehicle new July 2022. December 29 2022 the windshield cracked due to unknown causes. March 19, 2023 a small rock hit the windshield while on on ramp to interstate and the windshield instantly had a large crack. We have never had a vehicle windshield crack this easily.

The car was parked in my driveway overnight and developed a cracked windshield without any viable impact from an outside object. The crack is midway up.

Windshield cracks from a very small pebble. The whole driver side. Windshield is defective. Has not been inspected yet.

I purchased a 2022 Subaru Outback Wilderness in August 2021. I've made several complaints to my dealership about issues of the vehicle jerking during deaccelartion, holding high RPM during acceleration, or rough acceleration. Everytime, I've taken the vehicle to the dealership to have to investigate the issue, I've been told the same response, "The technician was unable to replicate the issue." I know there is somethings wrong with my transmission, I've read several other Wilderness owners having the same issue, and their transmissions were replaced at 9,500 miles or less. My vehicle is currently at 15,000 miles, I've maintained it through the dealership in reference to servicing. I've owned a vehicle that previous had a similar issue, and the issue ended up being an issue with the transmission control unit and pressure mechanism inside. The transmission had to be rebuilt because of this issue. I would not recommend owning a 2022 Outback Wilderness to anyone.

Windshield started spontaneously cracking from bottom of glass without any sign of rock or glass strike. Dealers will not replace due to manufacturer defects. Vehicle only has 14K miles, less than one year from purchase. After researching outback social forum, this is a problem many other owners with exact model experienced glass spontaneously cracks. Also there was a class action lawsuit against subaru for previous subaru outback model year 2015-2019 for the same exact problem/

The problem is with the windshield. On 12/26/22 a crack about 8" long appeared spontaneously on the passenger side running from the edge straight towards the middle. I drove the car that day and noticed at dusk that another crack appeared, starting at the bottom edge in front of the driver and running upward towards the middle. Both of these occurred with no noticeable impacts from stones. Both cracks have continued to grow over time. I contacted the dealer on 12/31/22 , where they took pictures and notified Subaru. Three weeks later Subaru wanted more, better pictures so the dealer took more. After receiving no response, three weeks later I contacted Subaru through their website. Their response to contact me still has not been fulfilled. Given the nature of these cracks, the expense and safety issues of having extensive cracks, I decided to contact NHSTA.