2006 Subaru Tribeca Complaint Log

I have had 3 Subarus in the last 2 years. All 3-a 2006 Subaru Tribeca B9, a 2007 Subaru Tribeca B9, and a 2014 Subaru Crosstrek have had electrical and lighting problems. They all have burnt out headlights, interior lights and fog lights, have loose wiring that has affected the computer and navigation system. 2 of them lost all lighting. The Subaru Crosstrek burnt out all the lights in one incident and the 2007 Subaru Tribeca B9 had an alternator problem that fried all the lights at one time as well as the navigation system. They all have more lights lit on the dash than there should be.

The contact owns a 2006 Subaru B9 Tribeca. The contact stated while driving 30 mph, the vehicle loss motive power and was unable to be restarted. The contact stated that several unknown warning lights were illuminated. The vehicle was towed to the residence but was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 280,000.

JUST PURCHASED

TL* THE CONTACT OWNS A 2006 SUBARU B9 TRIBECA. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE LOSS MOTIVE POWER AND STALLED. THE CONTACT PULLED OFF OF THE ROADWAY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS WITH THE ELECTRONIC CONTROL MODULE. THE DEALER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 150,000.

I WAS DRIVING VEHICLE IMA CITY STREET AND VEHICLE UNEXPECTEDLY TURNED OFF. TRIED TO TURN ON THE CAR AGAIN AND IT RAN BUT ONCE AGAIN UNEXPECTEDLY TURNED OFF.

MY WHOLE ELECTRIC SYSTEM IS NOT WORKING. CLIMATE CONTROL RAIDIO HEATED SEATS ANYTHING ELECTRIC.

HOOD RELEASE CABLE IS BAD AND WILL COMPLETELY BREAK IF NOT REPAIRED SOON! IF THIS BREAKS, IT WILL BE EXTREMELY DIFFICULT TO OPEN THE HOOD.

I WAS DRIVING ON THE HIGHWAY ABOUT 65-70 MPH AND MY HOOD FLEW OPEN STRIKING THE WINDSHIELD CAUSING ME TO DRIVE INTO A GUARD RAIL. CURRENTLY EXPERIENCING NECK AND BACK ISSUES. I WAS NEVER NOTIFIED OF THIS RECALL.

THE DRIVER SIDE SEAT. ELECTRICAL ADJUSTER BUTTON STOPPED WORKING FOR THE FORWARD POSITION. IT WILL MOVE UP , DOWN & BACKWARD. I WAS OUT OF TOWN & WHEN I STOPPED IN MY DAUGHTERS DRIVEWAY , MOVED THE SEAT BACK, AS MY PHONE SLIPPED UNDER THE SEAT. I WAS HORRIFIED WHEN I COULDN'T MOVE IT BACK. I HAD OVER 150 MILES TO DRIVE BACK HOME. I HAD TO USE SEVERAL PILLOWS TO REACH THE STEERING WHEEL SO I COULD DRIVE BACK HOME. I DID SOME RESEARCH AND FOUND OUT THAT MANY SUBARU OWNERS OF VARIOUS MODELS AND MAKE YEARS HAVE HAD THE SAME PROBLEM , WITH DRIVER SIDE FORWARD SWITCH. I'M TRYING TO FIND OUT IF THERE HAS BEEN ANY RECALLS ON THIS PROBLEM. I BOUGHT THIS VEHICLE IN JUNE OF 2016, FROM POWER FORD.

TAKATA RECALL MY AIR BAG LIGHT STAYED ON AFTER I HAD MY PASSENGER AIR BAG REPLACED , NOW THEY ARE TELLING ME MY DRIVERS SIDE AIRBAG NEEDS TO BE REPLACED BECAUSE OF THIS AND IT IS NOT PART OF THE RECALL IT IS AN INTERNAL SHORT SO THEY WANT TO REPLACE THE WHOLE AIRBAG FOR 860 DOLLARS PLUS LABOR

ON FEBRUARY 23, 2018, THE HOOD LATCH WAS REPAIRED DUE TO A HOOD LATCH RECALL. THIS WAS WITH THE NEW HOOD LATCH. IT WAS FRIDAY JUNE 6, 2018, A LITTLE PAST 0600, I WAS ON MY WAY TO WORK. I WAS DRIVING ON A TWO LANE COUNTY HIGHWAY, DOING BETWEEN 60-65, WITH CRUISE CONTROL ON. I HAD DRIVEN ABOUT 4 MILES FROM HOME WHEN THE HOOD SUDDENLY FLEW OPEN,AND SHATTERED THE WINDSHIELD. I WAS ABLE TO SLOW DOWN AND MOVE TO THE SHOULDER. THANKFULLY NO ONE ELSE WAS IN THE VICINITY. AFTER I GOT OUT OF MY VEHICLE I CLOSED THE HOOD, IT TOOK A LOT OF EFFORT. I NOTICED MY VEHICLE WAS NEAR THE END OF A GUARDRAIL AND THERE WAS A GRAVEL AREA, SO I MOVED MY CAR OFF THE ROAD. WHILE I THE VEHICLE I NOTICED THAT IT WAS RAINING GLASS. I GRABBED MY WORK GEAR AND JUMPED OUT. MY CAR WAS TOWED TO A REPAIR SHOP, AND I WAS GIVEN A RIDE TO WORK.

I HAVE RECEIVED NUMEROUS NOTICES TO HAVE MY FRONT PASSENGER AIRBAG REPLACED. ON TWO OCCASIONS I HAVE MADE APPOINTMENTS WITH THE LOCAL CORPUS CHRISTI SUBARU DEALER TO HAVE THIS REMEDIED. ON BOTH OCCASIONS THEY TELL ME THAT THE PARTS ARE UNAVAILABLE. THE LATEST NOTICE DATED 8/17 TELLS ME THAT. "PARTS ARE AVAILABLE", HOWEVER THE DEALER TELLS ME THEY ARE NOT. I KEEP GETTING THE RUNAROUND AND IN THE MEANTIME I CANNOT HAVE A PASSENGER SIT IN MY FRONT SEAT AND I DON'T FEEL SAVE DRIVING IT.

TL* THE CONTACT OWNS A 2006 SUBARU B9 TRIBECA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V016000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. VISTA SUBARU OF SILVERTHORNE, COLORADO (171 9TH ST, 80498) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TO WHOM IT MAY CONCERN, I CAN'T EMPHASIZE RIGHT NOW HOW DISAPPOINTED I AM IN SUBARU'S CUSTOMER SERVICE IN BOTH THE USA AND IN THE REPUBLIC OF PANAMA. I CURRENTLY RESIDE IN THE REPUBLIC OF PANAMA. I HAVE YET TO CONTACT CORPORATE IN JAPAN, AND I SHOULDN'T HAVE TO. UNFORTUNATELY, BOTH PARTIES ON THE SIDES OF SUBARU IN PANAMA (SUBARU DEL CANAL S.A.) AND SUBARU IN THE USA (1-800-782-2783) HAVE BEEN MORE WORRIED ABOUT COSTS THAN PROMOTING SUBARU'S STANDARD OF SAFETY WHICH IS WHY I INVESTED IN THE SUBARU IN THE FIRST PLACE, BEING AN EXPECTANT FATHER AT THE TIME. AROUND JULY OF 2010 MY WIFE AND I BOUGHT A SECOND HAND 2006 B9 TRIBECA FROM A DEALER IN PHOENIX, AZ. WE ENJOYED THE VEHICLE SO MUCH, THAT WE DECIDED TO BRING IT WITH US ON OUR MOVE BACK TO PANAMA. I GUESS THIS IS WHERE SUBARU'S COMMITMENT TO SAFETY DRAWS THE LINE. EVERYONE I HAVE SO FAR SPOKEN TO HAS BASICALLY TOLD ME WELL SINCE YOU DIDN'T BUY THE CAR HERE WE CAN'T HELP YOU, OR, SINCE YOU ARE NO LONGER HERE, WE CAN'T PAY FOR IT. I AM SITTING HERE TRYING TO FIGURE OUT HOW YOUR DESIGN FLAWS, ARE MY FAULT JUST BECAUSE I MOVED THE CAR FROM ONE SUBARU MARKET, TO ANOTHER. THE RECALLS IN QUESTION ARE: WQE41, WQY60, AND TKA16. MY WIFE AND 2 CHILDREN WERE IN THE CAR ABOUT TO LEAVE MY RESIDENCE WHEN IT CAUGHT ON FIRE. THE DRIVER'S SIDE FRONT AND REAR PUDDLE LIGHTS BOTH FAILED. THE FRONT ONE WAS SMOKING HEAVILY AND THE REAR ONE WAS ON FIRE. MY WIFE IMMEDIATELY GRABBED THE HOSE AND STARTED SPRAYING THE REAR ONE WHILE I GRABBED A 10MM WRENCH AND DISCONNECTED THE LEAD TO THE CAR BATTERY. UNFORTUNATELY, THE TRIM ON THE UNDERSIDE HAS PLASTIC MELTED WITH A BIG GAPING HOLE AND THERE ARE BURN MARKS ON THE PAINT AND PLASTIC ON BOTH PUDDLE LIGHTS.

ENGINE STABILIZER BRACKET (DOGBONE) WELDING DEFECTIVE AND FALLS OFF. COULD START A FIRE IN PASSENGER AREA. FIREWALL WEARS DOWN. NOISE IS A CHIRPING SOUND DURING ANY MOVEMENT. TRANSMISSION AND ENGINE BECOME UNSTABLE. TRANSMISSION MOUNTS BREAK AS A RESULT.

HOOD LATCH OPEN GOING 70 MILES PER HOUR GOING SOUTH ON I74 SOUTH OF INDIANAPOLIS INDIANA. DROVE TO AIRPORT TO PICK UP MY DAUGHTER. ON WAY NAME HOOD SMASHED WINSHIELD WITHOUT WARNING. MIRROR HIT ME IN THE FACE WAS ABLE TO STOP VEHICLE. DID DAMAGE TO HOOD BROKE WINSHIELD AND DID A LITTLE INSIDE DAMAGE INSIDE. MAP LIGHTS

TAKATA RECALL. RECEIVED INITIAL RECALL NOTICE JULY 2016. I HAVE RECEIVED NO FURTHER NOTIFICATION. I WAS AT MY LOCAL DEALER ABOUT ANOTHER ISSUE AND CHECKED WITH THE SERVICE DEPARTMENT TO CHECK ON THE TAKATA RECALL AND THEY TOLD ME THEY HAD THE PARTS IN STOCK AND SCHEDULED AN APPOINTMENT FOR THE NEXT DAY. THE RECALL SAID SUBARU WOULD CONTACT ME WHEN PARTS WERE AVAILABLE. THAT DID NOT HAPPEN. MY LOCAL DEALER (WHERE I BOUGHT THE CAR) IS LITHIA RENO SUBARU #38.

TL* THE CONTACT OWNS A 2006 SUBARU B9 TRIBECA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V358000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TWICE NOW IN THE COLD MY BREAKS HAVE COMPLETELY LOCKED UP TO WHERE I CAN NOT EVEN PUSH THE PEDAL DOWN. THEY SEEM TO RELEASE AFTER SO MANY TRIES, BUT ONE TIME I COULD NOT STOP AT AN INTERSECTION DUE TO THE PROBLEM.

I WAS TRAVELING AT ABOUT 30 MILES PER HOUR ON MY WAY TO WORK. LUCKILY HAD NOT ENTERED THE FREEWAY YET. APPROACHING A STOP AND MY BRAKES FAILED! THE PEDAL WAS HARD AS A ROCK. I COULD NOT STOP THE VEHICLE AS I WAS HEADING INTO CROSSING TRAFFIC. I ENDED UP HITTING A SNOW BANK. I HAD THE CAR TOWED TO THE DEALERSHIP FOR REPAIR. THEY REPLACED THE BRAKE BOOSTER AND VACUUM HOSES. ON MAY 11, 2017 I HAD MY VEHICLE IN FOR THE 120,000 SERVICE CHECK. UPON PICKING UP MY VEHICLE, I WAS HEADING HOME AND NOTICED THAT THE BRAKE PEDAL WAS VERY MUSHY AND MY FOOT WAS ALL THE WAY TO THE FLOOR AND THE CAR WAS BARELY STOPPING. I TOOK THE VEHICLE BACK TO THE DEALERSHIP AND THEY HAVE YET TO CONTACT ME REGARDING WHAT THE PROBLEM IS. I FEEL THAT SUBARU SHOULD BE RESPONSIBLE FOR THIS REPAIR AND SHOULD RECALL THE VEHICLES FOR BRAKE BOOSTER FAILURE!!! I HAVE SEEN MANY POSTS ON THE SUBARU FORUMS REGARDING THIS SAME ISSUE. I COULD HAVE BEEN IN A SERIOUS ACCIDENT! PLEASE RESPOND. TO [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TAKATA RECALL- THE SUBARU WEB SITE STATES THERE IS NO REMEDY AVAILABLE. MY DEALER OFFER TO GIVE ME A LOANER CAR, BUT MY CHILDREN MAY NOT BE ABLE TO DRIVE THIS LOANER CAR. I CALL NATIONAL SUBARU AND MY DEALER AND I HAVE AN APPOINTMENT TO HAVE IT INSTALLED BUT TAKATA HAS NOT DELIVERED THE PART TO MY DEALER TO BE INSTALLED. CAN YOU PLEASE LET ME KNOW WHEN THE DISTRUBTER WILL BE RELEASING THE AIR BAGS TO LYNNES SUBARU IN BLOOMFIELD NJ.

TAKATA RECALL- I AM LOOKING AT THIS SITE AND SEE SOME COMPLAINANTS THAT OWN THE 2006 SUBARU B9 TRIBECA STATING THAT THEY HAVE BEEN NOTIFIED OF A RECALL ON THEIR AIRBAGS, BUT NO PARTS AVAILABLE. NEWS ARTICLE DATED 12/12/16 STATES 29 MILLION CARS UNDER RECALL AND EXPECTED TO GROW TO 42 MILLION RECALLS. I HAVE NOT RECEIVED ANY NOTIFICATION ON MY SUBARU?

TL* TAKATA RECALL. THE CONTACT OWNS A 2006 SUBARU B9 TRIBECA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V358000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2006 SUBARU B9 TRIBECA. WHILE DRIVING APPROXIMATELY 55 MPH, THE HOOD UNEXPECTEDLY OPENED AND CRACKED THE WINDSHIELD. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 16V060000 (LATCHES/ LOCKS/ LINKAGES), BUT THE REMEDY FOR PHASE ONE FAILED OF THE TWO PART PHASE TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 112,300.

TL* TAKATA RECALL. THE CONTACT OWNS A 2006 SUBARU TRIBECA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V359000 (AIR BAGS), 16V060000 (LATCHES/LOCKS/LINKAGES, STRUCTURE). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE TWO DEALERS WERE UNABLE TO PROVIDE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2006 SUBARU B9 TRIBECA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V359000 (AIR BAGS) AND 16V060000 (STRUCTURE, LATCHES/LOCKS/LINKAGES). THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL MY CAR WAS EXPORTED TO RUSSIA. SUBARU MOTOR RUSSIA DOES NOT RECOGNIZE THIS RECALL FOR TRIBECA MODEL (IMPREZA IS HEARD TO BE RECALLED). THEIR REPLY IS THAT THERE IS NO AIRBAG RECALL FOR MY VIN [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TAKATA AIRBAG ISSUE -- SUBARU HAS HAD YEARS TO DEAL WITH THE PROBLEM BUT NOW TELLS ME THAT WE CAN'T USE THE FRONT PASSENGER SEAT UNTIL THEY FIX THE AIRBAG AND THAT THEY DO NOT HAVE THE PARTS TO FIX IT WITH. THIS IS RIDICULOUS CONSIDERING HOW MUCH TIME THEY HAVE HAD TO PLAN REPAIRS AND HOW MUCH DANGER THEY PUT US IN. NOR HAVE THEY OFFERED TO COMPENSATE US FOR LACK OF USE AND CONVENIENCE OF NOT HAVING USE OF PART OF THE VEHICLE.

TAKATA RECALL I CALLED THE DEALER AND THEY PUT ON A LIST AND THEY SAID THEY DIDN'T HAVE ANY AIRBAGS IN STOCK AND DIDN'T KNOW WHEN THEY WOULD GET THEM IN THEY PUT ME ON A WAITING LIST AND SAID NOT TO LET A FRONT PASSENGER RIDE AND SAID IT WOULD PROBABLY BE AROUND DECEMBER

TL* TAKATA RECALL. THE CONTACT OWNS A 2006 SUBARU TRIBECA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V359000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2006 SUBARU TRIBECA. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V359000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (GRAYSON SUBARU IN KNOXVILLE, TENNESSEE) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. .. ..UPDATED 09/25/17 *BF UPDATED 10/19/2017*JS

TAKATA RECALL. WHEN CAN I EXPECT PARTS. THIS RECALL IS IMPACTING MY ABILITY TO USE MY PASSENGER SEAT. IT IS NOW ALMOST 5 MONTHS SINCE WE WERE NOTIFIED OF THIS ISSUE.

TAKATA RECALL. THIS IS A MAJOR SAFETY CONCERN. MY VEHICLE IS OUR FAMILY CAR. I CAN'T AVOID HAVING PEOPLE RIDE IN THE FRONT! IT IS ABSOLUTELY RIDICULOUS TO NOT HAVE PARTS READY TO REPLACE THIS PROBLEM! ALSO, MY HOOD LATCH HAS BEEN RECALLED & THERE ARE NO PARTS READY TO FIX THAT PROBLEM EITHER! NOT HAVING PARTS READY IS UNACCEPTABLE!

TAKATA RECALL INFLETER ON ,MY SUBARU TRIBECA ITS A PROBLEM I HAVE TO GO GROSERY CHOPPING WITH MY FAMILY I PUT MY FAMILY BACK IN THE AND MY CHOPPING BAG ON THE PASSENGER SIT TO BE SAFE IN CASE OF A ACCIDENT YOU KNOW!!!!

WE WERE IN THE LEFT LANE OF THE INTERSTATE GOING APPROXIMATELY 65 MPH. WITHOUT WARNING THE HOOD OF OUR 2006 SUBARU B9 TRIBECA UNLATCHED ITSELF AND THE FORCE OF THE AIRSTREAM FOLDED IT BACK PAST THE LIMITS OF ITS HINGES SHATTERING THE WINDSCREEN, SEPARATING THE REAR VIEW MIRROR FROM THE WINDSCREEN AND DISLODGING MANY PIECES OF TRIM INSIDE THE CABIN. OUR VIEW OUT TO THE FRONT ON THE VEHICLE THROUGH THE WINDSCREEN WAS COMPLETELY OBSCURED BY THE HOOD AND BY THE SHATTERED SAFETY GLASS. MY WIFE WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE BY REFERENCING THE DIVIDER WALL AND BEGAN A SLOW DECELERATION AND MOVED TOWARD THE LEFT SHOULDER. AS THE LEFT SHOULDER PROVED TO BE TOO NARROW TO SAFELY ACCOMMODATE THE VEHICLE, SHE THEN MANEUVERED THE VEHICLE ACROSS THE INTERSTATE TOWARD THE RIGHT SHOULDER, REFERENCING TRAFFIC BEHIND US BY LOOKING OVER HER SHOULDER. SHE ALSO ACTIVATED THE FOUR WAY FLASHERS TO INDICATE TO OTHER TRAFFIC THAT WE WERE IN DISTRESS. I LOWERED MY PASSENGER SIDE WINDOW AND ASSISTED HER WITH CROSSING THE INTERSTATE BY GIVING HER RAPID INSTRUCTIONS AS TO THE LOCATIONS OF OTHER VEHICLES AND SIGNALING TO OTHER VEHICLES THAT WE WERE IN AN EMERGENCY SITUATION. WHEN WE REACHED THE RIGHT HAND SHOULDER, WE STOPPED AND EXITED THE VEHICLE. AFTER CONFIRMING NO INJURIES WERE SUSTAINED TO ANY PASSENGERS, I LOWERED THE HOOD AND SECURED IT. I OBSERVED THAT THE ROOF WAS DENTED IN AND THAT THE SECONDARY LATCH THAT SECURES THAT HOOD DOWN WAS NO LONGER CONNECTED TO THE HOOD. THE TWO FASTENERS HAD SHEARED YET THERE WAS NO DEFORMATION OF THE SHEET METAL AT THE ATTACH POINT OF THE HOOD AND THE LATCH. YOU COULD CONCLUDE FROM THIS THAT WHATEVER THE FASTENERS WERE WAS MADE OF SUCH AN INFERIOR MATERIAL THAT IT DID NOT HAVE THE STRENGTH TO EVEN MILDLY DEFORM THE SHEET METAL BEFORE THEY THEMSELVES FAILED. WE WERE LUCKY WE WERE NOT KILLED.

WHILE TRAVELING AT APPROXIMATELY 35 MILES PER HOUR ON A CITY STREET, THE HOOD OF MY TRIBECA POPPED OPEN AND COMPLETELY OBSCURED MY VIEW OF THE ROAD. AFTER PULLING OVER TO THE SIDE OF THE ROAD I ATTEMPTED TO CLOSE THE HOOD, BUT WITHOUT SUCCESS. ONE OF THE PLASTIC ANCHORS HOLDING THE SAFETY LATCH IN PLACE HAD BROKEN WHICH ALLOWED THE SAFETY LATCH TO ROTATE IN PLACE.

WHILE TRAVELING AT 65 MPH ON A MULTI-LANE HIGHWAY, THE HOOD FLEW OPEN, SHATTERED THE WINDSHIELD AND LODGED OPEN, COMPLETELY BLOCKING MY VISION. I WAS ABLE THE SLOW DOWN AND PULL INTO THE LEFT BREAKDOWN LANE. HAD THIS HAPPENED TWO MINUTES EARLIER OR LATER I WOULD NOT HAVE HAD THE LEFT LANE OPTION. TWO MINUTES EARLIER THERE WAS A LEFT LANE MERGE AND TWO MINUTES LATER WAS A RAMP WITH NO BREAKDOWN LANE. I UNDERSTAND THIS PROBLEM HAS BEEN REPORTED BY OTHERS WITH THIS MAKE, MODEL AND YEAR. APPARENTLY THE PLASTIC CLIPS HOLDING THE HOODS ARE FAILING. THESE CARS NEED TO BE PULLED OFF THE ROAD ASAP BEFORE SOMEONE GETS HURT.

I AM NOT SURE WHAT HAPPEN. I PASSED OUT AND WHEN I CAME TO I WAS SITTING IN SOMEONES YARD. THERE WAS A LADY THAT SEEN IT ALL. I WENT OFF THE LEFT HAND SIDE OF THE ROAD THROUGH SOME HIGH GRASS AND TELEPHONE POLES. THEN SOME HOW I END ON THE RIGHT HAND SIDE OF THE ROAD MY CAR WAS TOTAL. I HAVE 6 OR 8 AIR BAGS AND NONE OF THEM DEPLOYED. MY SELT BELTS WAS GOOD. IF I DIDN'T HAVE IT ON, I AM NOT SURE HOW IT WOULD HAVE TURNED OUT. THE DOCTOR SAID I HAD A CONCUTSION WHERE MY HEAD WAS MOVING AROUND SO MUCH. MY BACK, CHEST AND LEG TO HIP AND NECK WAS HURTING.. I JUST WANT TO KNOW WHY DIDN'T MY AIR BAGS GO OFF.

TL* THE CONTACT OWNS A 2006 SUBARU TRIBECA. WHILE DRIVING AT 35 MPH, THE CONTACT LOST CONSCIOUSNESS AND LOST CONTROL OF THE VEHICLE. THE VEHICLE WENT AIRBORNE AND CRASHED BETWEEN TWO TREES. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED BACK, LEG, AND HIP INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000. UPDATED 02/18/16*LJ

TL* THE CONTACT OWNS A 2006 SUBARU TRIBECA. WHILE DRIVING APPROXIMATELY 60 MPH, THE HOOD UNLATCHED WITHOUT WARNING AND SHATTERED THE WINDSHIELD. THE DEALER DIAGNOSED THAT THE HOOD LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 104,309....UPDATED 07/30/15 *BF UPDATED 10/23/2017*CN

THE VEHICLE WAS PARKED AND TURNED OFF AND WHEN WE GOT NEAR IT WE COULD SMELL AN ELECTRICAL BURNING SMELL AND SAW SMOKE COMING FROM THE DRIVER SIDE REAR PUDDLE LIGHT. WE IMMEDIATELY OPENED THE HOOD AND STARTED DISCONNECTING THE BATTERY. BY THE TIME THE BATTERY WAS DISCONNECTED THERE WERE VISIBLE FLAMES COMING FROM THE PUDDLE LIGHT, AND SMOKE WAS COMING FROM UNDER THE DOOR THRESHOLD INSIDE THE VEHICLE AS WELL. THE FIRE DEPARTMENT WAS CALLED, AND CONFIRMED THAT THE FIRE WAS OUT BY THE POINT THAT THEY ARRIVED. WE PURCHASED THE VEHICLE 5 MONTHS AGO, AND WHILE RESEARCHING IT BEFORE PURCHASE WE READ ABOUT A RECALL FOR THE PUDDLE LIGHTS. BEFORE WE EVEN TOOK POSSESSION OF THE VEHICLE WE CALLED THE LOCAL SUBARU DEALER AND GIVE THEM THE VIN AND ASKED IF THE RECALL NEEDED TO BE PERFORMED, AND THEY STATED THAT IT DID NOT. AFTER THE FIRE THE VEHICLE WAS TOWED TO THE DEALERSHIP, WHO THEN INFORMED US THAT THEY HAD NEVER HEARD OF THIS PROBLEM BEFORE. AFTER INSPECTING THE CAR THEY SAID THAT THEY WOULD ORDER NEW BULBS FOR THE PUDDLE LIGHTS, BUT MADE NO MENTION OF A RECALL. WE ARE WORRIED THAT SINCE THERE WAS SMOKE COMING FROM INSIDE THE CAR THAT OTHER THINGS MAY HAVE BEEN DAMAGED AS WELL, BUT THEY INSIST THAT ALL THAT NEEDS TO BE DONE IS TO REPLACE THE BULBS. *TR

WE HAD BEEN ON THE ROAD FOR APPROXIMATELY AN HOUR AND 15 MINUTES, TRAVELING AT A SPEED OF APPROXIMATELY 55 MPH, WHEN SUDDENLY THE HOOD POPPED OPEN AND SMASHED INTO THE WINDSHIELD, LEAVING ME TO BLINDLY NAVIGATE, UNDER STRESS AND PRESSURE, TO THE RIGHT SHOULDER. MIRACULOUSLY, WE WERE NOT INJURED PHYSICALLY, BUT SUFFERED FROM SHOCK AND WERE QUITE DUMBFOUNDED OVER THE INCIDENT. WE HAVE SEEN NUMEROUS ACCOUNTS OF THIS SAME THING HAPPENING, AND WOULD LIKE TO KNOW WHY THERE HAS BEEN NO RECALL ON THE 2 HOOD LATCHES THAT FAILED. *TR

THE TRACTION CONTROL LIGHT NEVER GOES OFF. SOMETIMES IT MAY GO OFF IF THE CAR IS HOT, SUCH AS DURING SUMMER WHEN THE TEMPERATURE OUTSIDE IS OVER 75F.

THE HOOD FLEW OPEN WHILE DRIVING ON THE EXPRESSWAY, SMASHING THE WINDSHIELD. I HAD TO MOVE OVER 3 LANES IN HEAVY SPEEDING TRAFFIC TO THE SHOULDER. I HAD MY STANDARD POODLE IN THE BACK SEAT. TRYING TO STAY CALM TO GET OVER ONTO THE SHOULDER. ANOTHER DRIVER STOPPED TO SEE IF WAS ALRIGHT. *TR

WHILE DRIVING ON A HIGHWAY AT 70 MPH, THE HOOD LATCH ON MY 2006 SUBARU B9 TRIBECA FAILED, CAUSING THE HOOD TO FLY UP AND SHATTER THE WINDSHIELD. LUCKILY, THERE WAS NOBODY NEAR ME AT THE TIME AND I WAS ABLE TO VEER OFF ONTO THE MEDIAN WITHOUT FURTHER INCIDENT. WHEN I HAD IT REPAIRED, THE BODY SHOP INSTALLED AN ENTIRELY NEW DESIGN FOR THE HOOD LATCH SYSTEM. IF SUBARU ALTERED THE DESIGN OF THE HOOD LATCH FOR REPAIRS, THEN IT SHOULD HAVE BEEN A RECALL FOR EXISTING CARS. *TR

WHEN TEMPERATURE DROPS TO BELOW 10 DEGREES FAHRENHEIT, CAR BRAKES WILL NOT WORK FULLY. THEY WORK AT PARTIAL CAPACITY SO IT TAKES ABOUT 10 TIMES THE DISTANCE TO COME TO A STOP. THIS IS A SAFETY ISSUE AS THE CAR IS UNRELIABLY STOPPING FOR AT LEAST 5 MINUTES UNTIL THE BRAKES RESET AND START FULLY WORKING. *TR

WHILE DRIVING AT APPROX 35MPH, HOOD OPENED AND CAME BACK FAR ENOUGH TO BREAK WINDSHIELD, COMPLETELY BLOCKING DRIVERS VIEW OF ROAD AND TRAFFIC NEAR A VERY BUSY INTERSECTION. UPON CLOSER INSPECTION, IT APPEARS PRIMARY HOOD LATCH FAILED AND SECONDARY SAFETY LATCH ALSO FAILED ALLOWING CONDITION TO EXIST. SECONDARY HOOD LATCH HAD BECOME DISCONNECTED FROM HOOD BUT STILL SECURELY LATCHED TO BODY OF VEHICLE. SECONDARY LATCH APPEARED TO HAVE BEEN ATTACHED TO HOOD WITH LIGHTWEIGHT PLASTIC TRIM RETAINERS WHICH BECAME BRITTLE WHEN COLD. OUTSIDE TEMPERATURE AT THE TIME OF INCIDENT WAS APPROX 10 DEGREES F. HOOD HAD BEEN OPENED EARLIER IN THE DAY THEN THE VEHICLE WAS OPERATED APPROX 10-15 MILES AT INTERSTATE AND CITY SPEEDS THEN PARKED FOR ~8 HOURS BEFORE INCIDENT OCCURRED. *TR

WHILE DRIVING AT NIGHT ON A COUNTY ROAD AT APPROXIMATELY 50 MPH, THE HOOD LATCH DISENGAGED CAUSING THE HOOD TO FLIP OVER BACKWARD AGAINST THE WINDSHIELD. THE HOOD WAS OPENED THE DAY PRIOR, HOWEVER THE VEHICLE WAS OPERATED MULTIPLE TIMES WITHOUT INCIDENT PRIOR TO THE ACTUAL LATCH RELEASING. THE SAFETY LATCH DID NOT CATCH WHEN THE MAIN LATCH RELEASED, CAUSING SIGNIFICANT DAMAGE TO THE WINDSHIELD AND HOOD, AS WELL AS DAMAGING THE ROOF AND VEHICLE INTERIOR. *TR

DRIVING ON HIGHWAY. ALL THE SUDDEN THE DIFFERENTIAL AND BRAKE LIGHT CAME ON. I WAS UNABLE TO TURN THE VEHICLE. VERY DANGEROUS SITUATION. *TR

AFTER ADDING WASHER FLUID, THE HOOD LATCH WOULD NOT LOCK AND SECURE THE HOOD CLOSED. ONLY THE SECONDARY SAFETY LATCH SECURES THE HOOD. THIS PRESENTS THE POSSIBILITY OF THE FLYING OPEN WHILE DRIVING OBSCURING VISIBILITY AND CAUSING AN ACCIDENT. THERE ARE ALREADY MULTIPLE REPORTS OF THIS FAILURE MECHANISM. I REQUEST NHTSA INITIATE AN INVESTIGATION FOR THE POSSIBILITY OF A RECALL TO CORRECT THIS SERIOUS SAFETY DEFECT. *TR