2011 Suzuki Kizashi Lighting Problems

REPLACED DRIVER SIDE HEADLIGHT JAN OF 2014, AUG OF 2014, DEC OF 2014 AND JULY OF 2015. IT IS ALWAYS THE DRIVER SIDE THAT GOES OUT EVERY 6 OR 7 MONTHS. BECAUSE THE BULB BURNS OUT SO OFTEN, ITS BECOMING A HAZARD TO DRIVING AT NIGHT TIME. I HAVE MADE SURE TO ALWAYS HAVE AN EXTRA BULB WHEN 6 MONTHS IS APPROACHING JUST IN CASE. THIS IS NOT SOMETHING WE SHOULD HAVE TO REPLACE EVERY 6 MONTHS ON A NEWER CAR

THE CHIEF COMPLAINT IS THIS CAR IS GOING THRU HIGH AND LOW BEAM BULBS LIKE NO TOMORROW, WE BOUGHT THIS CAR BRAND NEW FROM A AUTHORIZED DEALER AND THEY ARE THE ONES INSTALLING THE BULBS NOT ME, WE DID NOT HAVE ANY ISSUES WITH THE BULBS UP UNTIL 2 YEARS AGO PLUS AND IT'S LIKE THE FLOODGATES HAVE LET LOOSE, RIGHT AT THIS MOMENT THE CAR HAS BLOWN 2 LOW BEAMS IN THE LAST WEEK AND WE'RE SICK OF IT. IT WOULDN'T BE SO BAD IF I COULD CHANGE THEM MYSELF BUT YOU HAVE TO LOOSEN THE BUMPERS ON A LIFT TO CHANGE THE [XXX] BULBS, HOW CRAZY IS THAT!!!!!! I JUST WISH THE DEALERS WOULD GROW A PAIR AND GO AFTER SUZUKI TO MAKE THEM SOLVE THE PROBLEM OR PAY FOR THE CHANGES EACH TIME (WE) THE CAR OWNERS HAD TO GO IN THE GARAGE. THE AIR BAG ISSUES ARE BAD BUT WHAT ABOUT THE SAFETY ON VISIBILITY ON NIGHTTIME DRIVING WHEN BULBS BLOW OUT . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I BOUGHT MY 2011 SUZUKI KAZASHI PRE-OWNED WITH A LITTLE OVER 22,000 MILES ON IT IN FEBRUARY OF 2013. A LITTLE LESS THAN 2 MONTHS LATER, MY DRIVER'S SIDE LOW BEAM HEADLIGHT WAS OUT. I REPLACED BOTH LOW BEAM HEADLIGHTS MYSELF AS I ALWAYS REPLACE THE PAIR IF ONE GOES OUT. IT WENT OUT AGAIN IN MARCH 2014. THIS TIME, I HAD MY MECHANIC REPLACE IT BECAUSE REPLACING THE BULBS WERE A PAIN, AND I HAD TO GET AN OIL CHANGE AND HAVE MY TIRES BALANCED AND ROTATED AND MY WHEELS ALIGNED ANYWAY. ON MAY 19TH, ON A RAINY, FOGGY MORNING, I NOTICED THAT THE HEADLIGHT WAS OUT AGAIN... LESS THAN 2 MONTHS AND LESS THAN 5,000 MILES LATER. I HAVE NOT REPORTED THE INCIDENT BECAUSE SUZUKI DEALERSHIPS IN MY AREA PRETTY MUCH ALL CLOSED THEIR DOORS THE MONTH AFTER I BOUGHT THE CAR. I'M SURPRISED THAT THERE ISN'T A RECALL FOR THIS ISSUE AS IT DEALS WITH SAFETY (SEEING AT NIGHT). *TR

VEHICLE'S LOW BEAM LIGHT BULBS KEEP BURNING OUT EVERY 2-3 MONTH.. SOMETIMES BOTH AT A TIME, MAKING DRIVING DANGEROUS. LIGHT BULBS WERE CHANGED BY DEALER AND MYSELF ALREADY 6 TIMES. USED OEM AS WELL AS OTHER BRANDS - MAKES NO DIFFERENCE. ALWAYS USED RUBBER GLOVES DURING REPLACEMENT PROCEDURE AND NEVER TOUCHED THE GLASS PORTION OF THE BULB. THERE IS AN ELECTRICAL FAULT WITH THE VEHICLE AND SUZUKI DOES NOT WANT TO ADMIT OR FIX. THIS WAS BROUGHT TO SUZUKI'S DEALER ATTENTION SEVERAL TIMES DURING BUMPER-TO-BUMPER WARRANTY PERIOD. DEALER SAYS THEY COULD NOT FIND ANYTHING, BUT HEADLIGHTS KEEP BURNING OUT EVERY 2-3 MONTHS. NOW THE VEHICLE HAS 45,000 MILES AND SUZUKI SAYS THEY WILL DO NOTHING ABOUT IT. *TR

VEHICLE LOW BEAM HEADLIGHTS HAVE GONE OUT ON 5 DIFFERENT OCCASIONS. SOMETIMES AT THE SAME TIME & OTHERS JUST A FEW DAYS APART. HEADLAMPS HAVE ALWAYS BEEN FIXED AT DEALER SITE. THEY HAVE RUN CHECKS ON ELECTRICAL SYSTEM & HAVE FOUND NOTHING. THEY HAVE OPENED TICKET WITH SUZUKI & THEY APPEAR TO BE IGNORING THE PROBLEM. FILED COMPLAINT WITH SUZUKI DISPUTE SETTLEMENT PROGRAM & BECAUSE IT WAS OUT OF THE WARRANTY PERIOD WHEN COMPLAINT WAS FILED THEY WOULD NOT COVER IT. I HAVE SENT A LETTER TO SUZUKI ASKING THEM TO EITHER FIX PROBLEM CORRECTLY OR PURCHASE VEHICLE BACK FROM ME. HAVE NOT HEARD A WORK FROM THEM REGARDING THIS. WILL BE SPEAKING WITH ATTORNEY REGARDING THIS. THERE IS NO WARNING WHEN HEADLIGHTS GO OUT, SO THEY ARE CHECKED ON A DAILY BASIS. VEHICLE IS DRIVEN ALOT & IN VARIOUS WEATHER & LIGHTING CONDITIONS. I HAVE BEEN TOLD BY DEALERSHIP THAT THEY HAVE TWO OTHER 2011 KIZASHI'S THAT ARE HAVING THE SAME PROBLEM. *TR