NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2007 Suzuki XL7. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
ON STRAIGHT AWAY WHEN YOU GET TO ABOUT 45 MPH IT JERKS AND THE MOTOR SPEEDS UP AND ALSO WHEN YOU STOP TO MAKE A RIGHT OR LEFT TURN THE MOTOR SPEEDS UP BUT THE CAR DOES NOT MOVE THEN IT JERKS AND STARTS MOVING. IT HAS MADE ME ALMOST HAVE AN ACCIDENT. NO LIGHTS COME ON TO LET ME KNOW THAT SOMETHING MAY BE WRONG OR THAT IT NEEDS TO BE CHECKED. PRIOR TO THIS I HAVE HAD TRACTION STABILITY PROBLEMS. *TR
TL* THE CONTACT OWNS A 2007 SUZUKI XL7. THE CONTACT STATED THAT THE TRANSMISSION FAILED. THE TRANSMISSION HAD FIVE DRIVE GEAR OPTIONS, BUT THE GEAR BECAME STUCK IN ONE OF THEM AND CAUSED THE TRANSMISSION TO FAIL. THE DEALER REPLACED THE TRANSMISSION WITH A USED TRANSMISSION, BUT THE GEAR MADE A LOUD KNOCKING NOISE, OVERHEATED, AND LEAKED FLUID. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 33,175.
AUTOMATIC TRANSMISSION FAILED AND WATER PUMP. UPDATED 08/16/2015 *JS
TL* THE CONTACT OWNS A 2007 SUZUKI XL7. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHOOK AND A STRONG FUEL ODOR EMITTED IN AND AROUND THE VEHICLE. IN ADDITION, AFTER FUELING THE VEHICLE, IT FAILED TO START AND THE ENGINE MADE A LOUD NOISE AND FAILED TO ACCELERATE OVER 15 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS PREVIOUSLY REPAIRED A RECALL FOR THE FUEL SYSTEM, GASOLINE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.
WHEN I FILL UP MY TANK MY VEHICLE HAS TROUBLE STARTING AND ALSO MAKES A NOISE WHILE STARTING.THE TEMPERATURE GAGE NO LONGER WORKS AND THE BLINKER HANDLE HAS TO BE MANUALLY TURN OFF AFTER TURNING.PLEASE LET ME KNOW WHATS GOING ON.THIS SUV NOW HAS 95,000 MILES LOVE IT BUT AM CONCERNED IS THIS A PRICEY REPAIR.NEED TO KNOW IF THERE'S ANY RECALLS FOR MY VEHICLE.A CONCERNED OWNER. *TR
WHEN PUT GAS IN DOESN'T START HAS TO HOLD GAS PEDAL DOWN.. DRIVING ON HI WAY GOING 70MPH ON INTERSTATE 69. HAD TO COME TO ABRUPT STOP TRUCK SHUT OFF AND WOULD NOT START FOR FEW MINUTES IN MIDDLE OF HIGHWAY . THIS HAS HAPPENED TWICE SO FAR.AND SOMETIMES WHEN SPEEDING UP IT SMELLS LIKE SOMETHING IS BURNING.THERES OTHER STUFF BUT NOT TOO MAJOR AS THESE ARE. *TR
I OWN A 2007 SUZUKI XL7 THE SERVICE AIRBAG LIGHT CAME ON AND AFTER SPENDING A GOOD SUM OF MONEY TO FIND OUT WHY BY A LOCAL CERTIFIED MECHANIC I WAS TOLD THAT THE PASSENGER SEAT SENSOR WAS BAD ??? I CALLED THE LOCAL DEALER AND WAS TOLD THAT THE CONNECTOR WAS UNDER RECALL AND THE SEAT SENSOR HAD ALOT OF BULLETINS TO BRING IT UP AND THEY SHOULD HANDLE IT LEAVING THE VEHICLE WITH THEM I WAITED FOR THE CALL THEY CALLED THE AFTERNOON AND SAID IT WOULD BE $1056 FOR A NEW BOTTOM SEAT AND THE AIRBAG WOULD NOT WORK.SO AT THIS POINT SUZUKI AND ITS PARTNER GM WOULD BE RESPONSIBLE FOR YET MORE INJURIES AND POSSIBLE DEATHS FOR FAILING TO RECALL THE PASSENGER SEAT SENSOR !!!! SHOWING ONCE MORE JUST LIKE THE IGNITION SWITCH THAT MONEY IT COST FOR RECALLS IS MORE IMPORTANT THAT HUMAN INJURIES AND LIVES !!! AS WELL AS CUSTOMER LOYALTY.... I MY SELF HAVE DONE SIMPLE SEARCHES AND FOUND MORE THAN A FEW OUTSIDE OF THIS NHTSA SITE AND THE DEALER ARE AWARE OF THE PROBLEM WITH OUT HAVING TO RESEARCH SO MUCH SO THAT THEY KNEW WHAT I WAS TALKING ABOUT AT THE FIRST MENTION OF IT. ... COME ON THIS IS A AIRBAG ISSUE NOT A BROKEN DOOR HANDLE OR A RATTLE THIS IS SERIOUS !!! *TR
THE SUZUKI WINDSHIELD IS LEAKING AND CAUSING THE CAR INTERIOR TO MILDEW AND MOLD THE WINDSHIELD IS A RECALL ITEM BUT WHAT ABOUT THE SMELL AND HEALTH CONCERNS BREATHING PROBLEMS CONSTANT UPPER LUNG INFECTIONS FROM A CAR DEFECT THIS IS A ISSUE. CAR CAN NOT BE SOLD BECAUSE OF SMELL ???? MONEY IS NOT AS BIG OF CONCERN AS HEALTH OF ME AND MY FAMILY ??? SUZUKI SHOULD BUY BACK OR FIX PROBLEM. *TR
I OWN A 2007 SUZUKI XL7 THE SERVICE AIRBAG LIGHT CAME ON AND AFTER SPENDING A GOOD SUM OF MONEY TO FIND OUT WHY BY A LOCAL CERTIFIED MECHANIC I WAS TOLD THAT THE PASSENGER SEAT SENSOR WAS BAD ??? I CALLED THE LOCAL DEALER AND WAS TOLD THAT THE CONNECTOR WAS UNDER RECALL AND THE SEAT SENSOR HAD ALOT OF BULLETINS TO BRING IT UP AND THEY SHOULD HANDLE IT LEAVING THE VEHICLE WITH THEM I WAITED FOR THE CALL THEY CALLED THE AFTERNOON AND SAID IT WOULD BE $1056 FOR A NEW BOTTOM SEAT AND THE AIRBAG WOULD NOT WORK.SO AT THIS POINT SUZUKI AND ITS PARTNER GM WOULD BE RESPONSIBLE FOR YET MORE INJURIES AND POSSIBLE DEATHS FOR FAILING TO RECALL THE PASSENGER SEAT SENSOR !!!! SHOWING ONCE MORE JUST LIKE THE IGNITION SWITCH THAT MONEY IT COST FOR RECALLS IS MORE IMPORTANT THAT HUMAN INJURIES AND LIVES !!! AS WELL AS CUSTOMER LOYALTY.... I MY SELF HAVE DONE SIMPLE SEARCHES AND FOUND MORE THAN A FEW OUTSIDE OF THIS NHTSA SITE AND THE DEALER ARE AWARE OF THE PROBLEM WITH OUT HAVING TO RESEARCH SO MUCH SO THAT THEY KNEW WHAT I WAS TALKING ABOUT AT THE FIRST MENTION OF IT. ... COME ON THIS IS A AIRBAG ISSUE NOT A BROKEN DOOR HANDLE OR A RATTLE THIS IS SERIOUS !!! *TR
THE AIRBAG WOULD NOT TURN ON REGARDLESS OF THE WEIGHT IN THE PASSENGER SEAT. WHEN INQUIRED WITH DEALER, WE WERE TOLD THERE WASN'T ENOUGH WEIGHT EVEN THOUGH IT RANGED FROM 120- 250. THEN THE AIR BAG INDICATOR CAME ON AND THE AIR BAG ON/OFF PASSENGER LIGHT IS ALWAYS ON OFF, THE AIRBAG ON/OFF LIGHT NEVER GOES ON. NOW THE DEALER IS TELLING US WE NEED TO REPLACE THE PAD IN THE PASSENGER SEAT...PROBABLY, THEY CAN'T BE CERTAIN UNTIL IT'S BEEN CHANGED AT A FEE OF $800. THIS SEEMS TO BE A CONSTANT ISSUE FOR THIS VEHICLE AND THE PLANT THAT IT WAS MADE IN. THE XL7 AND OTHER GM CARS WITH SAME BODY FRAME HAVE THE SAME PROBLEM EXCEPT THE XL7 IS NOT BEING RECALLED. WHY NOT? I FEAR IT'S BECAUSE THE XL7 HAS HAD A SMALLER PRODUCTION THAN OTHER GM CARS AND NOW WITH SUZUKI NO LONGER IN PRODUCTION, WE OWNERS HAVE NO ONE TO INVESTIGATE AND INITIATE A RECALL - ISN'T THIS WHERE/WHEN THE GOVERNMENT SHOULD BE STEPPING UP? THIS CANNOT BE MEETING MANDATORY SAFETY STANDARDS. MY RESEARCH SHOWS THESE VEHICLES WERE EFFECTED IN ADDITION TO THE XL7:GMC/ACADIA 2007, SATURN/OUTLOOK 2007 MANUFACTURER: GENERAL MOTORS CORP. NHTSA CAMPAIGN ID NUMBER: 07V062000 MFG'S REPORT DATE: FEBRUARY 21, 2007 COMPONENT: AIR BAGS: FRONTAL: SENSOR/CONTROL MODULE SUMMARY: ON CERTAIN VEHICLES, THE SENSING AND DIAGNOSTIC MODULE (SDM), WHICH CONTROLS THE FUNCTION OF FRONT AIR BAGS, MAY NOT OPERATE PROPERLY. AS A RESULT, THE FRONT AIR BAGS MAY FAIL TO DEPLOY IN A FRONTAL CRASH. ALSO, THE AIR BAG WARNING LAMP ON THE INSTRUMENT PANEL MAY FAIL TO PROVIDE WARNING THAT THE SYSTEM IS INOPERATIVE. CONSEQUENCE: N THE EVENT OF A CRASH, THIS CONDITION COULD INCREASE THE RISK OF INJURY TO OCCUPANTS IN THE FRONT SEAT. REMEDY: DEALERS WILL REPROGRAM THE SDM COMPUTER MODULE. WHY IS THE XL7 NOT INCLUDED IN THIS RECALL/ REPAIR/ REPROGRAM? *TR
2007 SUZUKI XL7. CONSUMER WRITES IN REGARDS TO A DEFECTIVE FUEL PUMP MODULE. *SMD THE CONSUMER STATED HE/SHE DIDN'T RECEIVE A RECALL NOTICE, UNTIL FIVE YEARS LATER, FOLLOWING SUZUKI'S TESTING THAT A DEFECT EXISTED. THE CONSUMER WOULD LIKE TO HAVE THE MATTER INVESTIGATED AND IMPOSE FINES AGAINST GENERAL MOTORS, SUZUKI AND BOSCH, DUE TO THEIR INTENTIONAL CONCEALMENT AND UNTIMELY DELAY AT ISSUING A RECALL. UPDATED 11/18/13 UPDATED 11/25/13
SERVICE PASSENGER AIRBAG LIGHT CAME ON AND WON'T GO OFF. *LN UPDATED 1/9/2013 *JS
ON AUGUST 27,2013 I WAS DRIVING DOWN THE ROAD WITH MY 5 YEAR OLD SON IN THE BACKSEAT AND WE HEARD A NOISE AND ALL OF THE I DID NOT RUN UP ON THE CURVE. THEY JUST POPPED OUT. LUCKILY MY 5 YEAR OLD DID NOT GET HIT BY THE AIRBAGS. I RECEIVED BURNS ON MY NECK WHERE THE AIRBAGS HIT MY SEATBELT. IN TURN IT BROKE THE DRIVERS SIDE SEATBELT AND THE PASSENGER SIDE SEATBELT. I CALLED SUZUKI AND THEY SENT ME A FORM TO SIGN THAT WOULD RELEASE THEM FROM ALL LIABILITIES AND IF I DID NOT SIGN THE WOULD NOT EVEN LOOK AT MY CAR. I TRIED SEVERAL TIMES TO CONTACT THEM AND WHEN I REFUSED TO SIGN THE PAPER THEY CLOSED THE CASE AND WILL NOT REOPEN IT UNTIL I SIGN THE LIABILITY WAIVER. SINCE THE AIRBAGS DEPLOYED THERE HAVE BEEN THINGS GOING ON WITH MY CAR. IT STEADILY RATTLES, LIKE SOMETHING IS GOING TO FALL OFF. MY DRIVERS SIDE WINDOWS MAKES A BUMP NOISE WHEN I ROLL DOWN OR UP THIS DID NOT HAPPEN UNTIL AFTER THE DEPLOYMENT. THERE ARE SO MANY LITTLE THINGS ITS HARD TO EXPLAIN. MY STEERING WHEEL IS MAKING A WHINY NOISE WHEN YOU TURN IT. I DON'T KNOW IF THIS FROM THE AIRBAGS (PROBABLY NOT) BUT NOW I AM SCARED MY STEERING WHEEL AIRBAG WILL POP WHILE I AM DRIVING AND I WILL GET INTO AN ACCIDENT WITH MY CHILDREN IN THE CAR. SUZUKI IS NOT TAKING RESPONSIBILITY FOR THIS AND THERE IS SOMETHING WITH MY VEHICLE AND I HAVE ALSO FOUND ON THE INTERNET THERE IS OTHERS THAT HAVE DONE THE SAME THING. *TR
THE AIRBAG LIGHT ON THE PASSENGER SEAT IS ILLUMINATING WHEN OCCUPIED. ACCORDING TO SUZUKI THE SENSING UNIT ARE DEFECTIVE AND NEED TO REPLACED. 2007 SUZUKI XL7 AIR BAGS SERVICE BULLETIN 276881 NHTSA: ACTION NUMBER: 10032752 SERVICE BULLETIN NUMBER: 276881 SEE REPORT DATE: DEC 01, 2009COMPONENT: AIR BAGS SUMMARY: SUZUKI: TECHNICIANS MAY ENCOUNTER AN INTERMITTENT OR CURRENT AIR BAG LIGHT ON IN THE INSTRUMENT PANEL WITH DTC(S) B0012, B0013, B0014, B0016, B0019, B0020, B0022, B0023, B0026, B0033, B0040, B0042 OR B0044 SET IN THE SDM (SENSING AND DIAGN. *TR
TL* THE CONTACT OWNS A 2007 SUZUKI XL7. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 12V597000 (FUEL SYSTEM) SEVERAL MONTHS AGO BUT WAS INFORMED BY THE DEALER THAT THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR
HAVE HAD VEHICLE THREE YEARS. NOW THEY SAY THE ENGINE IS GONE AND NEEDS REPLACED BUT IS NOT UNDER WARRANTY BECAUSE I HAVE TOO FEW OIL CHANGE RECEIPTS. THIS NIGHT IMPOSSIBLE TO KEEP EVERYONE OF THEM CONSIDERING I DRIVE A GOOD WAYS EVERY DAY. ANY DOCUMENTATION SHOULD BE ENOUGH FOR THE WARRANTY. IT IS A SCAM BY CROOKED DEALERS AND CHEAP PARTS FOR THIS TO HAPPEN UNDER 100,000 MILES. THERE ARE MULTIPLE FORUMS ONLINE WITH SIMILAR PROBLEMS WITH THE SAME VEHICLE. IT IS A CRIME NOONE HAS LAUNCHED A CLASS ACTION LAWSUIT AGAINST THEM YET. I WOULD BE ENTIRELY INTERESTED IN JOINING ONE. *TR
THERE ARE MULTIPLE ISSUES WITH MY 2007 XL-7. MOST RECENTLY IT'S BEEN THE SMELL OF BURNING WIRES COMING FROM EITHER THE STEERING COLUMN OR UNDER THE DASHBOARD WHICH I WILL NEED TO GET INSPECTED ASAP. I READ ONE OTHER COMPLAINT POSTED ON 2/29/12 STATING THE SAME PROBLEM OF SMELLING BURNING WIRES WHICH ENDED IN THE VEHICLE BEING ENGULFED IN FLAMES AND THE FAMILY RUNNING FOR THEIR LIVES. I'VE ALREADY HAD A SO CALLED TUNE-UP FROM THE LOCAL DEALER ABOUT 1 1/2 YEARS AGO, BUT I NOW HAVE ISSUES STARTING THE VEHICLE WHEN I GET GAS. I HAVE TO PUMP THE GAS PEDAL MULTIPLE TIMES IN ORDER TO START THE SUV AND THEN IT'S A ROUGH IDLE UNTIL I START DRIVING. I GET THE OIL CHANGE REGULARLY, BUT WAS TOLD ON THE LAST OIL CHANGE THAT I NEEDED A NEW OIL PAN GASKET BECAUSE OIL WAS LEAKING FROM THE PAN. I ALSO HAD MY BRAKES CHECKED 2 YEARS AGO AND WAS TOLD BY THE MECHANIC THAT I HAVE UNEVEN BRAKE PADS DUE TO THE FRONT BRAKE CALIPERS ENGAGING INCORRECTLY OR ON ONE SIDE OF THE ROTORS. IN ORDER TO REPLACE THE CALIPERS, GET NEW BRAKE PADS AND TURN THE ROTORS ON THE FRONT, IT WOULD COST ME $400+ PER THE MECHANIC WHICH I FELT WAS RIDICULOUS. I'VE NEVER HEARD OF FAULTY BRAKE CALIPERS ON A VEHICLE BELOW 5 YEARS OF AGE AS I BOUGHT MY XL-7 NEW IN 2007 AND THE BRAKE INSPECTION WAS BETWEEN 2009 AND 2010. MY WINDSHIELD WIPERS FAILED ONE YEAR TO THE POINT WHERE I NOW HAVE A SCRATCH ON MY WINDSHIELD. I LIKE THE STYLE OF THE XL-7 AND ITS HORSE POWER AND IT' HAS NOT FAILED ME ON LONG ROAD TRIPS, BUT THE RECENT ISSUE AND PAST ISSUES ARE VERY TROUBLESOME. I'M VERY CLOSE TO PAYING MY SUV OFF AND NO LONGER HAVE THE WARRANTY SO I HAVE SOME DECISIONS TO MAKE ON WHETHER I SHOULD INVEST THE MONEY OR GET RID OF IT. A RECALL ON THE ELECTRICAL SYSTEM SHOULD BE IMPLEMENTED WHEN CONSIDERING ALL THE PAST COMPLAINTS. BY THE WAY, THE DEALER I PURCHASED MY XL-7 FROM NO LONGER EXISTS. *TR
THERE ARE MULTIPLE ISSUES WITH MY 2007 XL-7. MOST RECENTLY IT'S BEEN THE SMELL OF BURNING WIRES COMING FROM EITHER THE STEERING COLUMN OR UNDER THE DASHBOARD WHICH I WILL NEED TO GET INSPECTED ASAP. I READ ONE OTHER COMPLAINT POSTED ON 2/29/12 STATING THE SAME PROBLEM OF SMELLING BURNING WIRES WHICH ENDED IN THE VEHICLE BEING ENGULFED IN FLAMES AND THE FAMILY RUNNING FOR THEIR LIVES. I'VE ALREADY HAD A SO CALLED TUNE-UP FROM THE LOCAL DEALER ABOUT 1 1/2 YEARS AGO, BUT I NOW HAVE ISSUES STARTING THE VEHICLE WHEN I GET GAS. I HAVE TO PUMP THE GAS PEDAL MULTIPLE TIMES IN ORDER TO START THE SUV AND THEN IT'S A ROUGH IDLE UNTIL I START DRIVING. I GET THE OIL CHANGE REGULARLY, BUT WAS TOLD ON THE LAST OIL CHANGE THE I NEEDED A NEW OIL PAN GASKET BECAUSE OIL WAS LEAKING FROM THE PAN. I ALSO HAD MY BRAKES CHECKED 2 YEARS AGO AND WAS TOLD BY THE MECHANIC THAT I HAVE UNEVEN BRAKE PADS DUE TO THE FRONT BRAKE CALIPERS ENGAGING INCORRECTLY OR ON ONE SIDE OF THE ROTORS. IN ORDER TO REPLACE THE CALIPERS, GET NEW BRAKE PADS AND TURN THE ROTORS ON THE FRONT, IT WOULD COST ME $400+ PER THE MECHANIC WHICH I FELT WAS RIDICULOUS. I'VE NEVER HEARD OF FAULTY BRAKE CALIPERS ON A VEHICLE UNDER 5 YEARS OF AGE AS I BOUGHT MY XL-7 NEW IN 2007 AND THE BRAKE INSPECTION WAS BETWEEN 2009 - 2010. MY WINDSHIELD WIPERS FAILED ONE YEAR TO THE POINT WHERE I NOW HAVE A SCRATCH ON MY WINDSHIELD. I LIKE THE STYLE OF THE XL-7 AND IT'S HORSE POWER AND IT'S NOT FAILED ME ON LONG ROAD TRIPS, BUT THE RECENT ISSUE AND PAST ISSUES ARE VERY TROUBLESOME. I'M VERY CLOSE TO PAYING MY SUV OFF AND NO LONGER HAVE THE WARRANTY SO I HAVE SOME DECISIONS TO MAKE ON WHETHER I SHOULD INVEST THE MONEY OR GET RID OF IT. A RECALL ON THE ELECTRICAL SYSTEM SHOULD BE IMPLEMENTED WHEN CONSIDERING ALL THE PAST COMPLAINTS. BY THE WAY, THE DEALER I PURCHASED MY XL-7 FROM NO LONGER EXIST. *TR
TL* THE CONTACT OWNS A 2007 SUZUKI XL7. THE CONTACT STATED THAT THE VEHICLE SMELLED OF GASOLINE FUEL. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS ADVISED THAT THE PORT ON THE FUEL PUMP WAS FRACTURED AND LEAKING FUEL. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V597000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120,000 AND THE CURRENT MILEAGE WAS 130,000. *TR
2007 XL7 HAS THE SERVICE TRACTION CONTROL , SERVICE STABILITY CONTROL , AND ENGINE REDUCED POWER, DASHBOARD WARNINGS ON: STORY; 02/15 I WAS DRIVING MY 2007 XL7 AND THE BRAKE PEDAL GOT VERY SENSITIVE AND SHORT AND TIGHT-QUICK GRIPPING/BITING. I HAD TO TOUCH IT EXTREMELY LIGHTLY WHEN STOPPING. A FEW MINUTES LATER THE CAR STARTED TO TUG, AND PULL BACK AND JUST CREATED RESISTANCE AGAINST ME WHEN I WANTED TO GIVE IT GAS. IT WAS SIMILAR TO BAD GAS, LIKE MISSING AND SPUTTERING, BUT IT WAS DIFFERENT BECAUSE THE CAR WAS GIVING ME RESISTANCE, NOT JUST LOSING POWER, I THOUGHT THAT THE BRAKES WERE TRYING TO SEIZE UP. AFTER A STOP LIGHT, I HEADED UP A HILL AND THE CAR JUST FOUGHT ME DOWN TO A DEAD STOP. *TR
TL* THE CONTACT OWNS A 2007 SUZUKI XL7. THE CONTACT STATED THAT THERE WAS A STRONG ODOR OF FUEL BEING EMITTED FROM THE OUTSIDE OF THE VEHICLE ON THE PASSENGER'S SIDE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THE FUEL PUMP WOULD NEED TO BE REPLACED. THE CONTACT WAS ALSO INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 12V597000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNAVAILABLE.
MY VEHICLE HAD THE INITIAL ISSUE OF THE GAS LEAK ONE WEEK AFTER PURCHASE. MY HEAT STOPPED WORKING IN 2010 AND NOW WHEN THE CAR IS STOPPED FOR GAS, IT WON'T RESTART NORMALLY, HAVE TO TWIST THE KEY IN THE IGNITION SEVERAL TIMES BEFORE THE VEHICLE STARTS. THE ENGINE LIGHT STAYS ON AND NO ONE SEEMS TO KNOW HOW TO GET IT OFF MAKING IT DIFFICULT TO GET MY CAR INSPECTED. ANY RECALLS THAT WOULD EXPLAIN ANY OF THESE ISSUES? *TR
AFTER YOUR HAVE THE SUZUKI XL 7 FOR A YEAR OR TWO, WHEN IT RAIN IT WILL RAIN INSIDE THE VEHICLE ON THE PASSENGER SIDE NEAR THE AIRBAG WHICH YOU MAY NOT REALIZE AT FIRST. *TR
TL* THE CONTACT OWNS A 2007 SUZUKI XL7. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL UPON STARTING THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP AND THE CONTACT WAS INFORMED THAT THE TIMING CHAIN NEEDED TO BE REPAIRED. THE VEHICLE WAS THEN TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE TIMING CHAIN WAS STRETCHED AND THE FAILURE HAD BEEN PRESENT SINCE THE PURCHASE OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 102,000.
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
I BOUGHT THIS VEHICLE AND WANT TO KNOW IF IT WAS UNDER A RECALL. *TR
I HAVE A 2007 XL-7 & THE METAL STEM LEADING FROM TPMS SENSOR IN THE TIRE JUST BROKE OFF WHICH RESULTED IN A BLOW OUT ON THE TIRE. HAD I NOT HAVE STOPPED OR BEEN TRAVELING AT A HIGH RATE OF SPEED LIKE ON THE INTERSTATE IT COULD HAVE CAUSED AN ACCIDENT. COULD YOU PLEASE LOOK INTO WHETHER OR NOT THIS IS AN ONGOING PROBLEM. I DID SOME RESEARCH & FOUND SEVERAL BLOGS OF PEOPLE REPORTING THIS TO BE A PROBLEM. THANKS FOR YOUR HELP! *TR
I PURCHASED MY 2007 X7 NEW FROM A DEALERSHIP THAT CLOSED WITHIN 6 MONTHS OF THE PURCHASE (THAT SHOULD HAVE TOLD ME SOMETHING) FORTUNATELY, I HAVEN'T HAD ANY MAJOR ISSUES SINCE THE PURCHASE UNTIL RECENTLY. THANK GOODNESS, BECAUSE THERE ARE ONLY 2 SUZUKI DEALERSHIPS WITHIN 120 MILES OF ME. OVER THE COURSE OF THE LAST SEVERAL MONTHS, THE POWER STEERING HAS BECOME VERY SLUGGISH AND DIFFICULT TO TURN, AND MAKES A LOT OF NOISE WHENEVER I TURN. IN READING THE MANY OTHER VEHICLE COMPLAINTS, I SEE THIS IS A COMMON PROBLEM WITH THIS MAKE AND MODEL. I'VE BEEN TO ONE OF THE 2 DEALERSHIPS IN ALL OF HOUSTON, TEXAS AND WAS TOLD IT NEEDS A NEW STEERING GEAR BOX, WHICH WOULD RUN ABOUT $800+ . THIS VEHICLE HAS ABOUT 68000 MILES ON IT, AND OF COURSE ALTHOUGH IT HAS AN 80,000 POWER TRAIN WARRANTY, AND DESPITE THE FACT THAT THIS APPEARS TO BE A COMMON PROBLEM WITH THE XL7, SUZUKI WILL NOT COVER THIS PROBLEM UNDER THIS WARRANTY. I HOPE THE NHTSA WILL HELP REPRESENT THE MANY SUZUKI OWNERS WHO ARE BEING SHAFTED BY THIS COMPANY'S APPARENT LACK OF CONCERN FOR THE SAFETY AND WELL BEING OF IT'S CUSTOMERS. THERE SHOULD BE AN IMMEDIATE RECALL OF VEHICLES IMPACTED BY THIS ISSUE. I WILL NEVER BUY A SUZUKI AGAIN! *TR
TL* THE CONTACT OWNS A 2007 SUZUKI XL7. THE CONTACT STATED THAT WHILE ATTEMPTING TO EXIT A PARKING SPACE, THE POWER STEERING ASSIST FAILED. THE CONTACT STATED THAT HE COULD HARDLY STEER THE VEHICLE AND WOULD HAVE TO ENGAGE THE ACCELERATOR PEDAL IN ORDER TO REGAIN SOME TYPE OF CONTROL OVER THE STEERING. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE RACK AND PINION, AND THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 58,000 AND THE CURRENT MILEAGE WAS 70,500.
FAMILY WAS TRAVELING TO TOWN WHEN WE SMELLED SOMETHING THAT SMELLED LIKE WIRES BURNING. UPON INSPECTING THE VEHICLE, THE SMELL DISAPPEARED. UPON LEAVING THE STOP SIGN WE WERE AT, WE TRAVELED ABOUT A QUARTER OF A MILE & THE DRIVER (MYSELF), STARTED TO SMELL SMOKE. I THEN PULLED OVER TO FURTHER INSPECT THE VEHICLE AT WHICH TIME, I TURNED ON THE OVERHEAD LAMP IN THE VEHICLE SINCE IT WAS STARTING TO GET DARK, & NOTICED THAT THE WHOLE FRONT DASHBOARD AT THIS POINT, WAS GLOWING RED, ORANGE, & BLUE & THICK BLACK SMOKE WAS BOILING UP ON THE ENTIRE INSIDE WINDSHIELD & THAT THE TRUCK ON THE DRIVER'S SIDE WAS FULLY ENGULFED IN FLAMES BEHIND THE DASHBOARD. I IMMEDIATELY GOT MY CHILDREN (TEENAGERS) OUT OF THE TRUCK & LEANED OVER TO GRAB MY PURSE & SAW THAT THERE WAS BLUE FLAMES DRIPPING DOWN FROM UNDER THE DASHBOARD ONTO THE FLOOR WHERE MY FEET HAD PREVIOUSLY BEEN JUST SECONDS BEFORE. WE ALL RAN AS FAST & AS FAR AS WE POSSIBLY COULD AWAY FROM THE VEHICLE TO SAFETY. WITHIN 3 MINUTES OF GETTING SAFELY OUT OF THE TRUCK (BY THE GRACE OF GOD), THE ENTIRE TRUCK WAS FULLY ENGULFED IN FLAMES. THE TRUCKS WINDOWS HAD AT THIS POINT, ALREADY HAD STARTED BLOWING OUT & SHATTERING & IT WAS SHOOTING HUGE BASKETBALL SIZE FIREBALLS OUT OF THE TOP OF THE TRUCK INTO THE FIELDS THAT WERE BESIDE THE ROAD WE WERE ON. THE LOCAL FIRE DEPARTMENT HAD ARRIVED ON THE SCENE AT 4 MINUTES AFTER THE TRUCK HAD CAUGHT ON FIRE, & THE FLAMES WERE NEARLY 30 TO 40 FEET ABOVE THE TRUCK. THE FIRE DEPARTMENT AS WELL AS THE FIRE CHIEF, DETERMINED THE CAUSE OF THE FIRE WAS DUE TO AN ELECTRICAL FAILURE AND/OR MALFUNCTION WITHIN THE TRUCK ITSELF. I AM JUST VERY THANKFUL TO THE GOOD LORD THAT WE ALL GOT OUT SAFELY. IF, I HAD KEPT DRIVING, THE FIRE DEPARTMENT STATED THAT WE ALL COULD HAVE PASSED OUT FROM SMOKE INHALATION & POSSIBLY LOST OUR LIVES THAT NIGHT. I JUST WANTED OTHERS TO BE AWARE OF THIS VERY SERIOUS SITUATION. *TR
TL* THE CONTACT OWNS A 2007 SUZUKI XL7. THE CONTACT STATED ALL OF THE GAUGES ON THE INSTRUMENT PANEL FAILED TO FUNCTION. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND STATED THERE WERE NO RECALLS AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 53,000.
TL* THE CONTACT OWNS A 2007 SUZUKI XL7. THE CONTACT STATED THAT THERE WAS A STRONG ODOR OF FUEL BEING EMITTED FROM THE OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 12V597000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 95,000 AND THE CURRENT MILEAGE WAS 130,000. *TR
I WAS DRIVING AROUND THE SCHOOL, WAITING TO PICK UP MY KIDS AND WHEN I ATTEMPTED TO TURN THE CORNER MY STEERING LOCKED UP. I COULD HARDLY MOVE THE WHEEL AND COULDN'T FIGURE OUT WHAT HAD HAPPENED. I THOUGHT I HAD SOMETHING CAUGHT IN MY TIRES, WHICH REALLY SCARED ME BEING NEAR A SCHOOL. I GOT OUT AND DIDN'T SEE ANYTHING, BUT WHEN I GOT IN AND CONTINUED TO DRIVE, I COULDN'T STEER WELL AT ALL. AFTER SOME TIME DRIVING WITH THIS CONDITION, I REALIZED THAT I COULD STEER BETTER IF I ACCELERATED INTO THE CURVE, BUT THAT DOESN'T SEEM VERY SAFE, ESPECIALLY ON ICY ROADS. MY STEERING ALWAYS HAD A LITTLE "GROWL" TO IT, BUT WHEN THIS HAPPENED, IT GOT MUCH LOUDER. I HAVE READ ON THIS PAGE AND OTHERS THAT OTHER SUZUKI XL7'S HAVE THIS SAME ISSUE, THERE WAS EVEN A RECALL ON THE 2006 MODEL, BUT THEY ARE NOT HELPING ON THE 2007 MODEL. THIS IS EXTREMELY FRUSTRATING. IT IS A SAFETY HAZARD AND SHOULD BE ADDRESSED. I HAVE THREE KIDS THAT I NEED TO DRIVE AROUND AND I DON'T HAVE MONEY TO KEEP SINKING INTO THIS CAR. I HAD TO REPLACE THE TIMING CHAIN AT 70,000 MILES, WHICH IS ALSO RIDICULOUS. I CONTINUE TO HAVE ELECTRICAL PROBLEMS WITH THIS VEHICLE AS WELL. AT ONE POINT LAST YEAR, MY CAR TURNED OFF WHILE DRIVING 55 MPH. I HAD TO PULL OVER AND TRY TO RESTART IT. AFTER A FEW MINUTES, IT DID START, BUT THEY COULDN'T RECREATE THE PROBLEM OR TELL ME WHAT WAS WRONG. MY BATTERY ALSO KEEPS DYING, THE FACTORY CD PLAYER THINKS IT HAS A CD IN IT AND WON'T WORK, THE TEMPERATURE DISPLAY IS NEVER CORRECT, AND THE FRONT TIRE PRESSURE DISPLAYS ON THE REAR TIRES. NOT TO MENTION THAT THE OIL CHANGE TECH'S RARELY CAN FIGURE OUT HOW TO RESET THE INDICATOR IN THIS MODEL. EXTREMELY POOR DESIGN/PARTS. I CAN LIVE WITH THE INCONVENIENCE OF THE DISPLAYS, BUT PLEASE DO SOMETHING TO ADDRESS THIS STEERING ISSUE - IT IS NOT SAFE, AND IT IS HAPPENING TO LOTS OF US! I WILL NEVER BUY ANOTHER SUZUKI. *TR
MY 2007 SUZUKI XL7 WAS BEING SERVICED FOR APPROXIMATELY TWO WEEKS FOR ENGINE TROUBLE. THE DEALER CALLED ME AND STATED THAT DURING A TEST DRIVE THE STEERING HAD SEVERELY TIGHTENED UP AND WAS HARD TO DRIVE. THEY CALLED BACK AND QUOTED THE FIX TO BE ABOUT $2800. THE DEALER STATED THEY HAD SEEN THIS ISSUE BEFORE AND THAT THERE IS A DEFECT IN THE STEERING SYSTEM FOR THE XL7. THEY ALSO TOLD ME THAT SUZUKI WOULD NOT PICK UP ANY OF THE COST FOR THIS REPAIR. I HAVE RESEARCHED ONLINE AND FOUND SIMILAR COMPLAINT FROM MANY 2007 XL7 OWNERS AND EVEN SAW THAT THERE WAS A RECALL FOR STEERING PROBLEMS FOR THE 2006 MODEL YEAR. NEEDLESS TO SAY, I AM VERY DISAPOINTED WITH SUZUKI AND THERE LACK OF ACTION ON THIS MATTER. *TT
THE ENGINE OVERHEATED DUE TO WIRING SHORTING OUT ON TWO FAN MOTORS. NO FUSE WAS TRIPPED OR LIGHT CAME ON. BOTH MOTORS SHORTED CAUSING THE CONNECTORS IN THE WIRING HARNESS TO MELT. MELTING WAS DISCOVERED BY LOCAL DEALER. THE WIRING IS BEING REMOVED. I HAVE PICTURES AND I HAVE DOCUMENTED THE PROBLEM. THE PARTS BEING KEPT DUE TO SERIOUSNESS OF THE DEFECT. *TR
TL* THE CONTACT OWNS A 2007 SUZUKI XL7 AWD. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 55 MPH THE STEERING WHEEL SUDDENLY BECAME VERY DIFFICULT TO TURN. THE OWNER NOTICED THAT THERE WAS NO POWER STEERING FLUID IN THE RESERVOIR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO ADVISED HIM THAT HE NEEDED A POWER STEERING PUMP. THE POWER STEERING PUMP WAS REPAIRED; HOWEVER, AFTER DRIVING THE VEHICLE WITHIN A FEW MILES, THE FAILURE OCCURRED AGAIN. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 57,000.
I PURCHASED MY XL7 NEW FROM SHORTLINE SUZUKI IN 2009. IT HAS 43,000 MILES ON IT AND IT HAS DEVELOPED A NOISE IN THE STEERING COLUMN, I HAD THE DEALERSHIP CHECK THE ISSUE AND WAS TOLD THE STEERING RACK NEEDED REPLACEMENT, I HAVE DRIVEN THIS VEHICLE FOR ONLY 2 YEARS!! THIS IS A DEFECT, NOT AN ISOLATED INCIDENT, AS MANY HAVE COMPLAINED HERE AND IN THE SUZUKI FORUMS. I ALSO HAVE HAD WATER LEAK INTO THE VEHICLE FROM THE SUN ROOF AS REPORTED BY ANOTHER OWNER. I CANNOT EXPRESS HOW DISAPPOINTED I AM WITH THE QUALITY OF THIS VEHICLE. I PURCHASED NEW SO I WOULD NOT HAVE SPEND TIME IN THE SHOP, YET I HAVE HAD A MYRIAD OF ISSUES. *KB
TL* THE CONTACT OWNS A 2007 SUZUKI XL7. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE EVAP PURGE VALVE WAS DEFECTIVE. IN ADDITION, THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE VEHICLE WOULD SHAKE AND HAD A LOUD NOISE COMING FROM THE FRONT WHEELS. ALSO, THE CONTACT MENTIONED THAT THE AIR BAG SENSOR HAD MALFUNCTIONED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO STATED THAT THE FRONT WHEEL BEARING NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.
I'M THE ORIGINAL OWNER OF THE 2007 XL7. I PURCHASED MY VEHICLE IN JULY OF 07 AND I HAVE HAD NOTHING BUT PROBLEMS AND COUNTLESS REPAIRS. I HAVE TO DRIVE MY CAR ALOT WITH 5 ACTIVE CHILDREN SO I'M OUT OF WARRANTY. THE FIRST ISSUE STARTED WITH THE ELECTRICAL SYSTEM AT ABOUT 50K MILES THE SYSTEM WOULD SHUT DOWN AND LOCK YOU IN THE CAR THIS WAS THE COMPUTER THAT WASN'T COVERED UNDER THE POWER TRAIN WARRANTY SO IT WAS OUT OF POCKET COST OF ABOUT 1100.00 DOLLARS. I GOT THE CORP OFFICE TO PAY HALF AFTER PUTTING UP A FUSS. THEN THE CHECK ENGINE LIGHT CAME ON RIGHT AFTERWARDS AND HAVE PRETTY MUCH STAYED ON AND IT KEEPS TELLING ME THE GAS CAP IS LOOSE WHICH IT'S NOT BUT I PURCHASED ANOTHER GAS CAP BUT STILL SAME ISSUE. I THEN HAD PROBLEMS WITH THE POWER STEERING HARD TO TURN AND MAKING A LOUD NOISE WHICH WAS ANOTHER OUT OF POCKET EXPENSE OF ABOUT 500.00 AND ABOUT 70K MILES.MY WINDSHIELD WIPER PUMP STOPPED WORKING ALL THE SUDDEN. IT WOULD WORK ON THE BACK WINDOW BUT NOT THE FRONT AND IT HAS PLENTY OF FLUID IN IT. I HAVE NOW ISSUES WITH THE TIMING CHAINS AND THERE ARE THREE DIFFERENT CHAINS ON THE CAR AND ALL WILL NEED TO BE REPLACED AND THIS WILL COST ANOTHER 2500.00 PER THE DEALERSHIP AND ABOUT 15 TO 17 HOURS TO FIX. OVERALL THIS IS THE WORST VEHICLE I HAVE EVER PURCHASED AND I REGRET IT DAILY. THE INSIDE IS MADE OF CHEAP MATERIALS. MY MIRRORS UNDER THE SUNVISORS FELL OF WITHIN THE FIRST TWO MONTHS OF BUYING THE VEHICLE. I WOULDN'T WISH THIS NIGHTMARE ON ANYONE. THIS VEHICLE ISN'T WORTH IT AND I'M PAYING FOR A VEHICLE THAT I DON'T FEEL SAFE FOR DRIVING. *TR
THE AIR BAG IS MALFUNCTIONING, THE LIGHTS KEPT COMING ON. THE DEALER I BOUGHT THE VEHICLE FROM AGREED TO FIX THE PROBLEM IF I PURCHASED THE VEHICLE. WELL IT WAS TOO EXPENSIVE SO THE ENDED REPLACING THE PASS. SEAT AIRBAG MODULE WITH A USED SEAT FROM ANOTHER USED VEHICLE. THE STEERING WHEEL ALSO MAKES A WHINNING NOISE WHEN TURNING THE WHEEL. THE DEALER TOLD ME IT WAS THE RUBBER RUBBING AGAINST THE COVER. I FOUND OUT FROM A EX-EMPLOYEE OF THE DEALER THAT IT WAS THE STEERING COLUMN NEEDING REPLACEMENT. SINCE THEN EVERY OTHER OWNER I HAVE SPOKEN WITH SAYS THEIR STEERING WHEEL IS THE SAME. SO IT MUST BE A FAULTY STEERING COLUMN IN ALL THESE VEHICLES. BACK TO THE AIRBAG, THE FOLLOWING MONTHS SINCE GETTING MY AIRBAG FIXED, THE DASH LIGHTS NO LONGER CAME ON IN THE VEHICLE. I DID, HOWEVER, NOTICE THAT THE INDICATOR LIGHT WOULD SOMETIMES SAY OFF AND SOMETIMES SAY ON IF I HAD A FRONT SEAT PASSENGER. SEVERAL MONTHS FOLLOWING THIS, I STARTED HAVING A PROBLEM WITH MY VEHICLE GOING DEAD. I TOOK THE COOK TO HAVE IT INSPECTED, EVERYTIME I WAS TOLD THAT THE BATTERY WAS FINE AS WAS THE ALTERNATOR. I STARTED DRIVING WATCHING THE VOLTAGE METER. FINALLY, I REPLACED THE BATTERY. I NO LONGER HAVE A PROBLEM WITH THE CAR DYING ON ME, BUT I DO NOTICE THAT THE VEHICLE VOLTAGE STILL FLUCTUATES FROM 12.3 TO 14.3. WHEN THE FLUCTUATION OCCURS, NOTHING HAS CHANGED AS FAR AS RUNNING EXTRA ACCESSORIES ETC. NOW MY TRACTION SERVICE LIGHT, STABILITY CONTROL LIGHT, ABS LIGHT AND SERVICE AIRBAG LIGHT ARE ALL COMING ON. RESEARCHING I HAVE FOUND ONLINE FROM NUMEROUS MESSAGE BOARDS AND OWNERS THAT THIS IS A COMMON OCCURRENCE AND WHEN REPEATEDLY REPORTED TO MANUFACTURER THERE IS NOTHING BEING DONE. EXAMPLES ARE THE LIGHTS COMING ON, AIR BAGS DEPLOYING WHILE DRIVING, VEHICLE ACC.(RADIO AND A/C CONTROLS) NOT WORKING AND SO ON. IS THERE A WAY YOU CAN INVESTIGATE THIS WITH SUZUKI? *TR
MY 2007 SUZUKI XL7 (48,000 MILES) HAS BECOME VERY DIFFICULT TO STEER, WHICH HAS ALSO BECOME A SAFETY ISSUE. RESEARCH HAS TOLD ME THAT, WHAT SEEMS TO BE A VERY SIMILAR, IF NOT EXACT, PROBLEM EXISTS WITH THE 2006 MODEL. SUZUKI APPARENTLY WAS NOT WILLING TO FIX THE 2006 PROBLEM FREE OF CHARGE INITIALLY BUT IN SOME CASES, AFTER MULTIPLE COMPLAINTS, DID. THIS STEERING PROBLEM SHOULD NOT BE AN ISSUE ON A CAR WITH 48,000. I WILL BE CALLING SUZUKI AND HOPEFULLY GET SOME RESULTS BEFORE SOMETHING SERIOUS OCCURS. *TR
MY STEERING WHEEL ON MY 2007 SUZUKI XL7 HAS ALWAYS MADE A LITTLE NOISE WHEN TURNING,BUT IN THE PAST 6 MOS.IT SOUNDS HORRIBLE AND IS MORE DIFFICULT TO STEER. SAW THERE WAS A RECALL ON 06,COULD YOU PLEASE CHECK ON THIS AND SEE IF SAME PROBLEM. DEALERSHIP WANT HELP ME. I READ RECALL ON 06 AND MINE SOUND LIKE THE SAME THING AND IM AFRAID IT WILL GET WORSE AND CAUSE ME NOT TO BE ABLE TO STEER IT AND HAVE AN ACCIDENT...ANY RECOMMENDATIONS? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2007 SUZUKI XL7. WHILE THE VEHICLE WAS PARKED THE CONTACT NOTICED THE DRIVER AND PASSENGER SIDE FLOOR BOARD WERE WET DUE TO WATER LEAKING FROM UNDERNEATH THE DASH BOARD. THERE WAS ALSO WATER INSIDE THE FRONT INTERIOR LIGHTING COVER ON THE ROOF OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THE AIR CONDITIONER LINES WERE CLOGGED AND HAD TO BE FLUSHED IN ORDER TO REPAIR THE FAILURE. AFTER THE VEHICLE WAS REPAIRED, THE FAILURE CONTINUED TO OCCUR. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
THE BRAKES OF THE CAR BECOMES HARD AND LOCKS THE CAR FROM MOVING. THE DASH BOARD WILL SHOW TRACTION LIGHT ON WITH THE READING "TRACTION CONTROL SERVICE / STABILITY CONTROL SERVICE" THE FIRST INCIDENT HAPPENED SEPTEMBER 2010. MILES COVERED 55391 . MATTER TAKEN WITH SUZUKI AND THE DEALER. THEY SAID THE BRAKE PADS WORE OUT, SO REPLACED THE PADS AND THE ROTOR FOR $536.00. THE PROBLEM REPEATED BUT AFTER 2 HRS BRAKES GOT RELEASED. THE TRACTION CONTROL AND STABILITY CONTROL SWITCH WAS PUT OFF TO AVOID THE DANGER OF THE VEHICLE GETTING AUTO BRAKED IN THE MIDDLE OF THE HIGHWAY. HOWEVER THE SWITCH DID NOT WORK AND THE PROBLEM REPEATED TWO TIMES. TAKEN UP WITH ANOTHER DEALER. THEY HAVE STATED THAT BRAKES AND ROTOR NEED TO BE REPLACED WITH CERTAIN OTHER KITS FOR A PRICE OF $2100. TALKING WITH SUZUKI AND THEY STATED THAT THE VEHICLE IS NOT UNDER WARRANTY. HENCE, I HAVE TO PAY FOR THE REPAIR. I FAIL TO UNDERSTAND HOW CAN THE BRAKE PADS LOCK THE MOVING VEHICLE AUTOMATICALLY. IT IS THE MOST DANGEROUS SITUATION ESPECIALLY ON HIGHWAYS. SOMEONE PLEASE HELP.
MY CAR SPEEDOMETER IS NOT WORKING IT STARTED ALL OF A SUDDEN READING 120 MILES AN HOUR WHEN I WAS DRIVING 30 MILES PER HOUR ALSO MY SPEEDOMETER READS 120 MILES PER HOUR WHEN CAR IS STOPPED. *TR
HEARING A NOISE IN THE STEERING, REPORTED TO DEALERSHIP ALONG WITH OTHER SERVICE ISSUES IN FEB. 2011..WAS TOLD THAT SOMETHING WAS GOING ON WITH THE POWER STEERING DID NOT HAVE REPAIRED DUE TO COST QUOTED AT THAT TIME.... REPORTED AGAIN TODAY -11/11/11 AT DEALERSHIP AND AM NOW TOLD THAT THE COMPONENTS IN THE STEERING GEAR ARE BAD, AND IS NOT WARRANTIED. WAS ALSO TOLD THAT THESE COMPONENTS ARE NOT DESIGNED TO GO BAD? WELL WHAT CAUSED IT THEN, AND IF THAT'S THE CASE THEN WHY WON'T SUZUKI DO SOMETHING?? I WAS QUOTED A REPAIR COST OF $800!. CANNOT HAVE REPAIRED TODAY DUE TO THE COST. I ASKED QUESTION IF THE MANUFACTURER WOULD ASSIST WITH THE COST, WAS TOLD NO. I SEE SEVERAL OTHER COMPLAINTS REGARDING THIS SAME ISSUE AND NOTHING IS BEING DONE BY SUZUKI..IS THERE A CLASS ACTION SUIT OUT THERE REGARDING THIS? WHAT CAN WE DO TO GET ONE STARTED. OR MAYBE THIS MAY FALL UNDER THE LEMON LAW? OR WAS THIS EVER A RECALL ISSUE? VERY DISAPPOINTED WITH SUZUKI, I PURCHASED THE VEHICLE BRAND NEW IN 2007 AND HAVE NOT HAD ANY OTHER MAJOR PROBLEMS UNTIL THIS!. ANY FEEDBACK WOULD BE APPRECIATED. THANKS *TR
TL* THE CONTACT OWNS A 2007 SUZUKI XL7. THE CONTACT WAS DRIVING 35 MPH WHEN BOTH THE DRIVER AND PASSENGER FRONTAL AIR BAGS DEPLOYED AND EXPLODED INDEPENDENTLY. THE DEALER WAS CONTACTED AND ADVISED THAT THERE WERE NO RECALLS FOR THE FAILURE AND NO FURTHER ASSISTANCE WAS OFFERED. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 96,000.
ON FEBRUARY 4, 2011, I WAS DRIVING BETWEEN 10-15MPH ON A VERY ROUGH ROAD DUE TO THE CITY OF TULSA NOT CLEARING THE ROADS AFTER 12 INCHES OF SNOW. ALL OF THE SUDDEN ALL SIDE AIR BAGS WENT OFF. THAT DAY I DROVE IT TO THE DEALERSHIP. I DID NOT GET IT BACK UNTIL APRIL 23, 2011. I WAS GIVING EVERY EXCUSE IN THE BOOK ON ABOUT EVERY DAY ON WHY IT WAS TAKING SO LONG TO GET FIXED. AN INSURANCE CHECK WAS ISSUED TO THE REPAIR SHOP FEBRUARY 18TH. THE PARTS WERE NOT ORDERED UNTIL AROUND THE 28TH. I WAS TOLD THEY COULD NOT FIND THE SEAT BELTS AND I WAS ASKED TO TRY TO FIND SOME ONLINE. ONCE I PROVIDED TWO SITES TO THE REPAIR SHOP THEY CLAIMED THEY CAN ONLY ORDER FROM SUZUKI. MY WIFE INFORMED THE DEALERSHIP SHE WAS GOING TO REPORT THIS TO THE LOCAL MEDIA OUTLET. ALL OF THE SUDDEN SEAT BELTS APPEARED 1000 MILES AWAY. THEY EVEN ARGUED ABOUT HAVING TO GET THEM. THE INSURANCE COMPANY (FARMERS) WANTS A RECALL ON THE ROLLOVER SENSOR, AND REQUESTED THE REPAIR SHOP TO CONTACT SUZUKI. THE REPAIR SHOP WANT ME TO DO THIS. I HAD TO PAY FOR THE SENSOR BEING FARMERS THINKS IT IS DEFECTIVE. $447.49 TOTAL BILL $5766.73. *TR
MY SPEEDOMETER READS A DIFFERENT SPEED SOME TIMES WHEN I'M DRIVING IT WILL SAY 110 MILES AN HOUR WHEN I'M DRIVING ONLY 30 MILES PER HOUR. SOME TIMES IT WILL STICK ON AT 55 MILES PER HOUR. SOME TIMES IT JUST WON'T READ AT ALL WHILE I'M DRIVING IT WILL BE STUCK IN 0 MILES PER HOUR.
THE CHROME PLATING ON THE INTERIOR DOOR HANDLES HAVE STARTED TO PEEL AND CAUSED A PAINFUL BLEEDING CUT.