2007 Suzuki XL7 Complaint Log

TL* THE CONTACT OWNS A 2007 SUZUKI XL7. THE CONTACT STATED THAT THE STEERING WHEEL WAS MAKING A STRANGE NOISE AND WATER WAS ENTERING THE VEHICLE ON THE PASSENGER SIDE FLOORBOARD. THE CONTACT STATED THAT THE WATER INITIALLY LEAKED FROM THE SUNROOF WHICH WAS TAKEN TO THE DEALER AND REPAIRED, BUT THE PROBLEM PERSISTED. FROM THE LEAKAGE, MOLD BEGAN TO FORM IN THE VEHICLE. IT WAS TAKEN TO AN AUTHORIZED DEALER WHO OFFERED NO ASSISTANCE. THE VEHICLE WAS ALSO TAKEN TO A SECOND DEALER FOR THE STEERING WHEEL FAILURES WHERE THE CONTACT WAS ADVISED THAT THE BUSHINGS WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED, AS THE PART NEEDED FOR REPAIRS WAS ON BACKORDER. THE HORN HAD ALSO FAILED BUT THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE AND THE CURRENT MILEAGE WAS 48,082. THE FAILURE MILEAGE WAS 35,000.

I AM THE ORIGINAL OWNER OF A 2007 SUZUKI XL7. I BOUGHT MY VEHICLE FROM TALISMAN SUZUKI IN HOUSTON BACK IN SEPTEMBER OF 2007. FIVE MONTHS AFTER I PURCHASED THE VEHICLE I BEGAN TO HAVE ISSUES WITH THE TIRE MONITORING SYSTEMS. A YEAR LATER AT 50,000 MILES I NOTICED THAT MY VEHICLE WAS HARD TO STEER, SO I TOOK IT INTO THE DEALER. I HAVE A 100, 000 MILE BUMPER TO BUMPER WARRANTY BUT I WAS TOLD THAT THE POWER STEERING PUMP WAS LEAKING AND THAT IS WHAT WAS CAUSING THE HARD STEERING. I INFORMED THE DEALER THAT MY VEHICLE HAS NEVER LEAKED POWER STEERING AND TOO THIS DAY I HAVE NOT ADDED ANY POWER STEERING FLUID AND MY POWER STEERING RESERVOIR IS FULL. I PROMISED MYSELF THAT I WOULD NEVER BUY ANOTHER SUZUKI BECAUSE I AM A FAITHFUL BUYER, I HAVE HAD NOTHING BUT SUZUKI'S SINCE I STARTED PURCHASING VEHICLES IN 1990. I WAS VERY DISAPPOINTED IN SUZUKI FOR NOT TRYING TO SOLVE THIS PROBLEM. I HOPE AND PRAY THAT THE VEHICLE DOES NOT LOCK WHILE I AM TRANSPORTING MY CHILDREN . I CONTACTED THE MARKETING PERSON AND SUZUKI AND THEY DID NOT OFFER ANY SOLUTIONS BESIDES PAYING $1000 TO GET IT FIXED. RECENTLY I TOOK MY VEHICLE TO GET AN OIL CHANGE AND THE MECHANIC THERE TOLD ME THAT IT IS A RACK PINION ISSUE AND THAT I WAS NOT THE FIRST PERSON WITH THAT PROBLEM ON THE SUZUKI XL7. THE MECHANIC INFORMED ME THAT THERE WAS A RECALL OF THIS ISSUED BECAUSE HE HAS CALLED THE DEALER FOR SOME OF HIS CLIENTS AND SUZUKI FIXED THERE PROBLEM EVENTHOUGH THEY REFUSED IN THE BEGINNING. *TR

I HAVE HAD MULTIPLE ISSUES W/MY 2007 SUZUKI XL7. HOWEVER, THE MOST CONCERNING IS THE STEERING WHEEL PROBLEM. NOT ONLY HAVE I HAD WORK DONE ON THE RACK IN 2008 BUT THE NOISES HAVE RETURNED. OUR LOCAL SERVICE STATION SAID THAT THEY COULD NOT DUPLICATE THE NOISE NO MATTER WHAT THEY TRIED. YET, WHEN I WENT TO PICK UP MY CAR I IMMEDIATELY HEARD THE NOISE, WENT INSIDE TO GRAB A TECH AND MADE HIM RIDE W/ME TO HEAR THE NOISE HIMSELF. HE SAID THAT THE NOISE WAS DIFFERENT FROM BEFORE AND SIMPLY WAS A RUBBER SEAL THAT NEEDED TO BE REPLACED. HE SAID THAT IT WASN'T COVERED AND "I WAS SAFE TO DRIVE W/IT LIKE THIS". I HAVE MULTIPLE PROBLEMS W/THIS VEHICLE THAT I'M NOW RESPONSIBLE FOR. I DO NOT EVEN KNOW WHERE TO START IN REFERENCE TO WHAT SHOULD BE FIXED FIRST. FINANCIALLY IT IS A BURDEN AND MOST DEFINITELY AN IRRITANT AS I AM MAKING MONTHLY PAYMENTS ON A VEHICLE THAT IS IN MAJOR NEGATIVE EQUITY! I HOPE FOR MY CHILDREN'S SAKE THAT NOTHING MAJOR GOES WRONG IN THIS VEHICLE WHILE WE ARE RIDING IN IT! *TR

TL* THE CONTACT OWNS A 2007 SUZUKI XL7. THE CONTACT STATED THAT THE STEERING WHEEL WOULD BECOME DIFFICULT TO STEER AND AT TIMES, WOULD EXHIBIT AN ABNORMAL NOISE. THE DEALER DIAGNOSED THAT THE RACK AND PINION WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED, BUT DENIED ANY ASSISTANCE WITH REPAIR TO THE DEFECT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 45,000 AND THE CURRENT MILEAGE WAS 60,000.

TL* THE CONTACT OWNS A 2007 SUZUKI XL7. THE CONTACT STATED THAT IF THERE WAS A POWER FAILURE WHILE IN THE VEHICLE, HE NOTICED THAT ONE WOULD BE UNABLE TO EXIT THE VEHICLE. THE UNLOCK/LOCK BUTTON WAS ELECTRONICALLY CONTROLLED. HE HAD TO HAVE SOMEONE GET A SECOND KEY TO UNLOCK THE DOORS SO HE COULD GET OUT OF THE VEHICLE. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 18,000.

TL* THE CONTACT OWNS A 2007 SUZUKI XL7. WHILE DRIVING AT 25 MPH, THE VEHICLE BEGAN TO OVERHEAT. THE CONTACT SHUT OFF THE ENGINE TO ALLOW IT TO COOL. THE ENTIRE CONSOLE WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER. THE DEALER ADVISED THAT THE PASSENGER SIDE FAN MOTOR FAILED YET THE PARTS NEEDED TO MAKE THE REPAIR WERE ON A NATIONAL BACKORDER. THE DEALER WAS UNABLE TO PROVIDE AN ESTIMATE OF WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER ADVISED THEY WOULD CONTACT THE DEALER AND DID NOT PROVIDE ANY FURTHER ASSISTANCE. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 57,027.

I HAVE A 2007 SUZUKI XL7 LIMITED THAT WAS BOUGHT BRAND NEW AND HAVE BEEN EXPERIENCING SOME ISSUES THAT I HAVE NEVER HAD WHILE OWNING TWO OTHER SUZUKI SUV'S. ON JUNE 24TH, 2010, MY DAUGHTER WAS DRIVING IN TRAFFIC AT 32 MPH WHEN THE SIDE AIRBAGS DEPLOYED. THERE WAS NO IMPACT TO THE VEHICLE. SHE DID NOT HIT ANYTHING AND NOBODY HIT HER. SHE WAS NOT DRIVING ERRATIC NOR IRRESPONSIBLY AND THIS WAS CONFIRMED BY A MOTORCYCLE POLICE WHO WAS OBSERVING THE TRAFFIC AT THE TIME THIS HAPPENED. MY CAR IS STILL UNDER WARRANTY, SO I TOOK THE VEHICLE TO THE SUZUKI DEALERSHIP AND REPORTED THE INCIDENT. THEY STATED THAT THEY HAD NEVER HEARD OF THAT HAPPENING AND INSINUATED THAT THE CAR HAD TO HAVE BEEN DRIVEN RECKLESSLY FOR THE DEPLOYMENT TO HAPPEN. SUZUKI STATED THEY COULD NOT DO ANYTHING UNTIL THE MODULE HAD BEEN TESTED, TO DETERMINE WHAT TOOK PLACE. IT TOOK MORE THAN A MONTH FOR SUZUKI TO INFORM ME OF THEIR DECISION AND THAT WAS AFTER I CALLED TO FIND OUT WHAT WAS GOING ON. SUZUKI INFORMED ME THAT THE MODULE WAS FOUND TO BE IN GOOD CONDITION AND REPORTED THAT THE VEHICLE EXPERIENCED LATERAL G?S RANGING FROM (-) 1.17 ~ (+) .91 ~ (-) 2.08 DURING THE LAST 180 M/SEC. MAX ROLL RATE WAS 40 DEG/SEC @ 30 M/S. THE DATA INDICATES THAT AN EVASIVE MANEUVER WAS TAKEN CAUSING THE ROS (ROLL OVER SENSOR) TO SENSE AN IMMINENT ROLLOVER EVENT, THUS DEPLOYING THE CURTAIN AIR BAGS. SUZUKI REFUSED TO PROVIDE ME WITH TRANSPORTATION DURING THE MONTH IT TOOK THEM TO TEST THE MODULE AND DOES NOT INTEND TO FIX MY CAR EVEN UNDER WARRANTY AND A POLICE OFFICER AS WITNESS. FOR A CUSTOMER WHO HAS BOUGHT THREE(3) BRAND NEW VEHICLE FROM THIS COMPANY, I FIND IT A SLAP IN THE FACE TO BE TREATED LIKE THIS. I WOULD LIKE THIS DEFECT/MALFUNCTION INVESTIGATED BY NHTSA AND SUZUKI TO ACCEPT RESPONSIBILITY. MY VEHICLE HAS LESS THAN 30K MILES ON IT AND IS STILL UNDER WARRANTY, YET SUZUKI MAINTAINS EVEN WTH THE EVIDENCE, THAT I MUST FIX THEIR $7K PROBLEM MYSELF IF I EVER WANT TO DRIVE MY VEHICLE AGAIN. *TR

I HAVE A SUZUKI XL7 2007 KEEP MAKING NOISE FROM THE POWER STEERING LIKE 2 PLASTIC SQUCE TO EACHOTHER. I CHECK MY POWER STEERING FLUID STILL LOOKING FULL AND I DON'T KNOW WHY KEEP MAKING NOISE FROM THE POWER STEERING. I DON'T' KNOW ITS GOING TO SAFE TO DRIVE WHILE MAKING NOISE. CAN SOME ONE DO SOMETHING ABOUT IT BECAUSE I HATE IT. I AM GOING TO TRADE FOR NEW CAR AND NOT SUZUKI CAR NO MORE. *TR

A COUPLE OF YEARS AGO WHEN OUR XL7 WAS STILL UNDER WARRANTY NEAL SUZUKI IN FORT WORTH, TEXAS, FIXED THE SQUEAKY NOISE IN OUR STEERING WHEEL BY REPLACING THE RACK AND PINION. TODAY, JULY 14, 2010, THE NOISE IS BACK AND HAS BEEN BACK FOR APPROXIMATELY TWO MONTHS. I HAVEN'T NOTICED ANY PERFORMANCE ISSUES WITH THE STEERING OTHER THAN IT HAS BEEN MORE SENSITIVE THAN NORMAL AT FREEWAY SPEEDS, 60 AND ABOVE. THE NOISE IS MOST ANNOYING ESPECIALLY WHILE MANEUVERING THROUGH PARKING LOTS. MY MOTHER-IN-LAW AND MY WIFE'S CO-WORKER HAVE EXPERIENCED THE SAME PROBLEM WITH THEIR XL7S TOO. I CALLED THE SERVICE DEPARTMENT AND SINCE MY CAR IS OUT OF WARRANTY I HAVE TO PAY FOR THE REPAIR THIS TIME EVEN THOUGH IT'S THE SAME PROBLEM THAT I HAD BEFORE. WHAT AN OUTRAGE AND RIP-OFF! WHO'S ON THE CONSUMER'S SIDE? CAR CORPORATIONS ARE TO CONSUMERS AS MAJOR LEAGUE BASEBALL UMPIRES ARE TO BASEBALL TEAMS AND PLAYERS. IT SEEMS THEY CAN DO ANY THING WRONG, MAKE ANY BAD CALL, WITHOUT SUFFERING ANY CONSEQUENCE, WHILE THE CONSUMER HAS TO PAY THE PRICE AND BRE THE BURDEN. *TR

ON APRIL 18TH, 2010, MY HUSBAND WAS DRIVING ON A STRETCH OF FLAT CITY STREET GOING APPROXIMATELY 25 MPH. A LOUD BANG WENT OFF IN THE CAR AND WHITE POWDER DISPERSED THROUGHOUT THE CAR. HE PULLED OVER AND NOTED THAT ALL THE CURTAIN AIRBAGS HAD DEPLOYED. UPON INSPECTING THE CAR, NO DAMAGE WAS NOTED. HE DID NOT REMEMBER HITTING A POT HOLE OR CURB. HE DROVE THE CAR TO WHERE WE WERE STAYING (WE WERE VISITING FAMILY IN ANOTHER STATE) AND CALLED OUR INSURANCE COMPANY. GEICO CAME OUT TWO DAYS LATER, TOOK PICS AND DENIED THE CLAIM DUE TO NO IMPACT. HAD NO MONEY TO GET VEHICLE TOWED RIGHT AWAY SO IT SAT FOR A MONTH WHILE WE FILED A COMPLAINT THROUGH THE DEPARTMENT OF INSURANCE. WHEN WE RECEIVED A LETTER FROM INSURANCE STATING THEY WOULD REOPEN THE CLAIM, WE HAD IT TOWED TO A SUZUKI DEALER. DEALER CLAIMS THEY CANNOT PINPOINT AN IMPACT AND INSURANCE JUST DENIED THE CLAIM A SECOND TIME. WE ARE NOW WAITING FOR THE MANUFACTURER TO COME OUT AND TAKE A LOOK. UPON DOING SOME RESEARCH ONLINE, AT LEAST 4 OTHER COMPLAINTS WITH THIS SAME THING ON THE SAME MODEL WERE REPORTED. I HAVE ONLY BEEN ONLINE ABOUT 35 MINUTES AND AM APPALLED AT THE NUMBER OF COMPLAINTS. AND WITH ALL OF THE COMPLAINTS, SUZUKI HAS REFUSED TO PAY AS WELL AS INSURANCE. THE TOTAL FOR REPAIR WILL BE AROUND $7000 AND WE ARE INCREDIBLY LUCKY OUR ONE YEAR OLD WAS NOT IN THE CAR WHEN THE AIRBAGS WENT OFF. THIS COULD'VE RESULTED IN A HUGE ACCIDENT OR INJURY. THERE IS NO DOUBT A RECALL NEEDS TO BE ISSUED FOR THE SAFETY OF CONSUMERS!! *TR

I AM THE ORIGINAL OWNER OF A 2007 SUZUKI XL7. DUE TO DISABILITIES IN THE FAMILY I PUT SEVERAL MILES ON THIS VEHICLE. FROM THE BEGINNING I HAVE SEVERAL ISSUES W/THIS VEHICLE. BECAUSE OF SUZUKI'S LACK OF CONCERN/INTEREST I HAVE DECIDED TO MAKE FORMAL COMPLAINTS ABOUT THE "SAFETY" ISSUES TODAY. IF I WAS TO LIST ALL PROBLEMS WITH THIS VEHICLE I WOULD BE HERE ALL DAY. OUT OF 4 PASSENGER WINDOWS WE CURRENTLY HAVE ONLY 2 FUNCTIONING. WHEN DIAGNOSED I WAS TOLD THAT ONE WINDOW WAS THE MOTOR AND THE OTHER WAS ELECTRICAL. AFTER PAYING $76.00 TO THE DEALERSHIP TO IDENTIFY THE ELECTRICAL PROBLEM THEY TOLD ME THAT THEY WOULD NEED AT LEAST AN ADDITIONAL HOUR (ADDITIONAL $76.00) TO FIND THE WIRING PROBLEM. I DECLINED. I HAVE MADE SEVERAL CALLS TO SUZUKI, ABOUT THEIR PRODUCT, TO WHICH THEY HAVE REPLIED I HAVE TOO MANY MILES ON MY CAR AND THEY WILL DO NOTHING FOR ME. ALSO, THE LATCHES THAT FOLD THE MIDDLE SEATS DOWN OFTEN STICK. AT ANY GIVEN TIME YOU CAN GO TO PULL ONE UP SO AS TO FOLD THE MIDDLE SEATS AND THEY WILL NOT BUDGE! WE HAVE ALREADY HAD THIS ISSUE ADDRESSED WAY BACK IN THE BEGINNING OF OWNING THE VEHICLE. WHEN WE BROUGHT IT BACK IN TO HAVE THE MULTIPLE ISSUES ADDRESSED (SOMETHING SUZUKI SUGGESTED WE DO TO SEE IF WE COULD HELP) WE WERE TOLD THAT "THEY WOULD NEED TO BE TAKEN APART TO SEE WHAT THE PROBLEM WAS". FOR A COST, OF COURSE. WE DO NOT LET OUR DAUGHTERS RIDE IN THE THIRD ROW SEATING FOR FEAR THAT IF SOMETHING HAPPENED THEY COULD NOT GET OUT!! SUZUKI'S REP (WHO I WAS TOLD WAS ON VACATION AND DIDN'T KNOW WHEN HE COULD CONSIDER OUR ISSUES) QUICKLY EMAILED BACK TO THE DEALER "TOO MANY MILES, NOT GOING TO HELP". I CANNOT EVEN BEGIN TO AFFORD THE MULTIPLE PROBLEMS W/THIS CAR AND THE VALUE HAS DECREASED SO THAT TRADING IT IN IS JUST NOT AN OPTION. MY CONCERN IS THAT I DRIVE MY CHILDREN IN THIS CAR DAILY AND EVERYTIME I HOPE AND PRAY NOTHING MAJOR HAPPENS. MY CHILDREN NOW CALL THE CAR THE "LEMON" OR THE "BEATER". AS THEY TOO ARE WELL AWARE OF ALL THE PROBLEMS W/THE VEHICLE. *TR

THROTTLE STICKS WIDE-OPEN ON 2007 SUZUKI XL7 UNDER PASSING SITUATIONS. *TR

TL* THE CONTACT OWNS A 2007 SUZUKI XL7. WHILE DRIVING 70 MPH SHE HEARD A CLICKING SOUND FROM UNDER THE HOOD AREA. SHE APPLIED PRESSURE ON THE ACCELERATOR PEDAL BUT THERE WAS A REDUCTION OF ENGINE POWER. NEXT THE ENGINE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON TWO SEPARATE OCCASIONS FOR THE IDENTICAL FAILURES. THE FAILURES WERE CONTRIBUTED TO THE TENIONERS IN THE ENGINE COMPARTMENT. THE VEHICLE HAS NOT BEEN REPAIRED AT THIS TIME. THE FAILURE AND CURRENT MILEAGES WERE 47,000.

ENGINE TROUBLE LIGHT CAME ON NOV. 2009. TALKED TO DEALERSHIP THEY SAID THE LIGHT HAD TO BE ON AT TIME OF COMP. DIAGNOSTIC. CAME ON AGAIN IN DEC. 2009. HAD DIAGNOSTIC DONE AT DEALER & INDEPENDENTLY, THE CODE INDICATED A CYLINDER MISFIRE. THE DEALERSHIP ORDERED PARTS, WHICH TOOK TWO MONTHS TO GET (FEB. 2010). IN THE MEAN TIME THE CAR WAS RUNNING WITH A CYLINDER MISFIRE THE WHOLE TIME CAUSING IT TO RUN HOT, WHICH CREATED A LARGE BURN HOLE IN THE FRONT EXHAUST PIPE/CONVERTER ASSEMBLY (WHICH SUZUKI ATTRIBUTED TO A POOR ENGINE GROUND). THE DEALERSHIP "FIXED" THE CYLINDER MISFIRE BY REPLACING SOME 34 INTERNAL PARTS ASSOCIATED WITH THE CAM SHAFT OR CRANK "TENSIONER AND GUIDE". TWO MONTHS LATER (APRIL 2010)THE ALTERNATOR MOUNTING BOLT AND PULLEY ASSEMBLY (RECALL NHTSA # 10V25000)BOTH BROKE. THAT IS WHERE THE DEALERSHIP NOTICE THE HOLE IN THE FRONT EXHAUST AND ATTRIBUTED IT TO A "POOR ENGINE GROUND" WHEN AN INDEPENDENT FIRESTONE MECHANIC ALREADY TOLD ME THAT HOLE WAS A DIRECT RESULT OF THE ENGINE RUNNING HOT FOR SO LONG DUE TO THE "CYLINDER MISFIRE". NOW HERE IT IS A YEAR LATER AND THE SAME PROBLEM IS PRESENT. I BELIEVE THERE IS A MANUFACTURING QUALITY DEFECT ISSUE. *TR

I AM THE OWNER OF A 2007 SUZUKI XL7 AND HAVE NOTICED A NOISE COMING FROM THE STEERING WHEEL. I RESEARCHED THIS ON THE INTERNET AND FOUND THAT DEALERSHIPS ARE STATING THIS IS THE STEERING RACK PROBLEM. MY VEHICLE CURRENTLY HAS APPROXIMATELY 60K MILES SO IT IS OUT OF WARRANTY. I HAVE OWNED SEVERAL VEHICLES WITH HIGH MILEAGE AND NEVER HAD ANY STEERING ISSUES. IT IS SCARY TO THINK THAT I MAY BE DRIVING THIS VEHICLE WITH MY SON AND SOMETHING WOULD HAPPEN TO THE STEERING ALL TOGETHER. I REALLY LIKE THE VEHICLE BUT SUZUKI SHOULD LOOK INTO THIS BEFORE SOMETHING TRAGIC HAPPENS TO SOMEONE. IF I HAD ALTERNATIVE TRANSPORTATION I WOULD USE IT BUT HAVE TO RELY ON THIS VEHICLE FOR EVERYTHING. UNTIL I CAN SAVE ENOUGH MONEY TO PAY FOR THE REPAIR THERE IS NO ALTERNATIVE BUT TO DRIVE IT. THE GOVERNMENT CAN BAIL OUT BANKS BUT CAN'T MAKE A CAR COMPANY FIX A POTENTIALLY DANGEROUS SITUATION ON A VEHICLE UNTIL SOMEONE IS KILLED. *TR

WE HAVE A 2007 SUZUKI XL-7. THE SIDE AND BACK AIRBAGS DEPLOYED FOR NO REASON. WE HAVE A POLICE REPORT STATING NO ACCIDENT OR DAMAGE TO THE VEHICLE. SUZUKI WILL NOT TAKE ANY RESPONSIBILITY FOR THEIR PRODUCT, GEICO CANNOT DO ANYTHING UNLESS THEY GET A WRITTEN STATEMENT FROM SUZUKI WHO REFUSES TO TALK TO THEM AND NOW ME. THIS IS A WARRANTY ISSUE SINCE THE SUV IS A 2007 AND HAS ONLY 27,000 MILES. PLEASE HELP. *TR

I RECENTLY PURCHASED A 2007 SUZUKI XL7 AND AT FIRST I DIDN'T NOTICE THAT THERE WAS A PROBLEM WITH GETTING INTO THE 3RD ROW BECAUSE WE DIDN'T HAVE A NEED TO SEAT BACK THERE. BUT ONE DAY AS I TRIED TO RECLINE THE 2ND ROW SEAT TO GET TO THE 3RD ROW SEATING, THE SEAT WHICH IS SUPPOSED TO RECLINE WOULD NOT WORK. NO MATTER HOW MUCH I TRIED TO PULL ON THE LEVER THAT'S SUPPOSED TO RELEASE THE SEAT IT STILL WOULDN'T WORK. AFTER LOTS OF PUSHING ON THE SEAT AND PUNCHING ON IT FOR ABOUT 5 MINS., IT FINALLY RECLINED AND MY CHILD WAS ABLE TO GET TO THE 3RD ROW. AFTER OUR TRIP, I TRIED TO RECLINE THE SEAT SO MY CHILD COULD GET OUT BUT IT WAS STUCK AGAIN. THERE WAS NO WAY THAT MY CHILD WAS ABLE TO GET OUT OF THE 3RD ROW AND BECAUSE SHE'S A TEENAGER, THERE WAS NO WAY SHE COULD CLIMB OVER THE SEAT IN FRONT OF HER OR OVER THE 3RD ROW SEAT TO GET OUT FROM THE TRUNK. I THOUGHT THERE WAS A GLITCH WITH THE SEAT AND CALLED THE DEALER TO HAVE IT LOOKED AT. AFTER WHICH TIME THE DEALER CALLED ME BACK AND SAID THAT THE MODEL HAS A TENDENCY TO DO THAT. THE DEALER SUGGESTED THAT IF IT DOES HAPPEN AGAIN TO JUST KEEP PULLING AND PUSHING ON THE RECLINER SEAT AND IT WILL EVENTUALLY WORK. ON NUMEROUS OCCASIONS IT DID THE SAME THING. IT HAS GOTTEN TO THE POINT WHERE WE DON'T EVEN SIT BACK THERE FOR FEAR THAT THE PASSENGER WILL BECOME TRAP. SO, THIS IS A CONCERN TO ME BECAUSE IN CASE OF AN EMERGENCY THERE IS NO WAY THAT I WOULD BE ABLE TO GET MY CHILD OR PASSENGER OUT OF THE 3RD ROW IN TIME. I REALLY WOULD LIKE SOMEONE TO INVESTIGATE THIS PROBLEM BECAUSE THE DEALER KNOWS OF THIS PROBLEM BUT SEEM TO LOOK AT IT AS A MINOR PROBLEM. IN CASE OF AN EMERGENCY OR ACCIDENT, HOW IS A PERSON SUPPOSE TO GET OUT OF THE VEHICLE TO AVOID INJURIES? THIS IS SOMETHING I FEEL IS SERIOUS AND COULD POTENTIALLY BE LIFE THREATENING. *TR

AIRBAG MALFUNCTION. LIGHT DOES NOT ALWAYS INITIATE WHEN THERE IS A PASSENGER IN THE CAR. MY CONCERN IS THAT IF THERE IS AN ACCIDENT THAT THE AIRBAG WILL NOT OPERATE PROPERLY OR AT ALL. *TR

I PURCHASED A 2007 SUZUKI XL7 BRAND NEW, I HAVE OWNED THE CAR APRX 2 1/2 YEARS. THE POWER STEERING STARTED MAKING A NOISE AND I ASSUMED THE POWER STEERING PUMP WAS GOING OUT ON THE VEHICLE. SINCE I DO ALOT OF TRAVELING THE CAR IS NOT UNDER WARRANTY. I HAD IT CHECKED OUT BY A LOCAL MECHANIC AND WAS TOLD IT WAS THE RACK AND PINION THAT NEEDED TO REPLACED AND WOULD COST APRX $1000.00 BUT HE COULD NOT GET THE PART. I THEN CALLED THE LOCAL DEALERSHIP AND WAS TOLD THE PART WOULD COST APRX $600.00 BUT IT WAS OUT OF STOCK AND ON BACK ORDER AND THEY HAD NO IDEA WHEN IT WOULD BE AVAILABLE. I THEN CALLED SUZUKI CORPORATION AND WAS TOLD THE PART WAS OUT OF STOCK AND ON BACK ORDER AND THEY HAD NO IDEA WHEN IT WOULD BE AVAILABLE. THIS HAS BEEN GOING ON FOR OVER A MONTH AND ALL I CAN GET FROM ANYONE IS THE PART IS NOT AVAILABLE. THE PARTS MANAGER TOLD ME THAT A RECALL SHOULD BE DONE BECAUSE THERE WAS ALOT OF TROUBLE BEING REPORTED. THE SUZUKI REP HAS NOT HELPED ANY. I AM PAYING FOR A CAR THAT DOES NOT NEED TO BE DRIVEN AND THE MANUFACTURER CANNOT EVEN SUPPLY THE PART THAT NEEDS TO BE CORRECTED. WHAT IF YOU ARE DRIVING DOWN THE ROAD AND THE STEERING EITHER GOES OUT OR SHUTS DOWN AND SOMEONE IS KILLED, WHAT THEN MAYBE A RECALL. WHO WANTS TO PAY FOR A VEHICLE THAT YOU CAN'T EVEN GET A PART FOR REPAIRS. ALL VACATION PLANS HAVE HAD TO GO ON HOLD NOT KNOWING IF MONEY CAN BE REFUNDED OR WHAT IS GOING TO HAPPEN IF THE MANUFACTURER CANNOT GET THE PART THEN WHAT ARE YOU SUPPOSED TO DO TO GET REPAIRS PERFORMED. *TR

EVERY TIME I GET A CAR WASH, MY CAR HORN STOPS WORKING ON MY 2007 SUZUKI XL7. HAVE REPLACED MULTIPLE TIMES. SUZUKI TOLD ME NOT TO WASH MY CAR AND MY HORN WILL WORK FINE(???). THIS IS A MAJOR SAFETY ISSUE IN BOTH LOCKING MY CAR AND WITH ONCOMING TRAFFIC TO AVOID ANY COLLISIONS. *TR

WHEN I BOUGHT MY 2007 SUZUKI XL 7 LUXURY, I WAS NOT AWARE OF ANY PROBLEMS. I DID NOTICE I WAS ALWAYS RUNNING LOW OF POWER STEERING FLUID. MY PARKING SPACE WAS STARTING TO SHOW SIGNS OF A LEAK. I THOUGHT IT WAS OIL OR SOMETHING, BUT ONLY TO FIND OUT IT'S POWER STEERING. BY THE TIME I FOUND THIS OUT MY 36K MILES WERE OVER. I'VE BEEN RESEARCHING, AND THERE'S OTHER PEOPLE WITH THE POWER STEERING PROBLEM. IT IS GETTING WORSE AND I HATE TO HAVE IT AFFECT EVERYTHING ELSE. I HAVE TO FILL UP EVERY MONTH, AND THE SQUEALING IS TERRIBLE. THE POWER STEERING WAS DEFECTIVE IN THE FIRST PLACE. *TR

TRAVELING AT 45-50 MPH ON A FLAT ROAD, CLEAR CONDITIONS. HEARD A LOUD BANG INSIDE VEHICLE, 4 SIDE CURTAIN (ROLLOVER) AIRBAGS DEPLOYED SPONTANEOUSLY. NO IMPACT WITH ANYTHING. HORRIBLE SMELL INSIDE VEHICLE. FELT A BURNING ON MY FOREHEAD. DON'T RECALL PULLING OFF ROAD. *TR

SIDE AIR BAGS DEPLOYED WHILE DRIVING DOWN THE STREET AT APPROXIMATELY 30 MILES AN HOUR. THERE WAS NO IMPACT WITH ANYTHING. NO ROUGH ROAD OR POTHOLES, IT WAS A STRAIGHT STRETCH OF ROAD, ON A 4 LANE ROAD. THE NOISE WAS SO LOUD IT ALMOST MADE ME DEAF. THE FUMES WERE AWFUL. I ALMOST WRECKED TRYING TO PULL OUT OF THE STREET. I DID CALL THE POLICE WHOM WROTE AN INCIDENT REPORT, BECAUSE THEY HAD NEVER SEEN THIS HAPPEN BEFORE. *TR

2007 SUZUKI XL7, THIS IS THE SECOND TIME WITHIN 6 MONTHS THAT THE STEERING GEAR NEEDS TO BE REPLACED AND NOW THE PART IS ON BACKORDER (IT HAS BEEN ON BACKORDER FOR OVER A MONTH NOW), I DON'T UNDERSTAND WHY THIS PART IS ON BACKORDER AND NOW I'M DRIVING THE VEHICLE THAT NEEDS REPAIR. WHAT OTHER PROBLEMS COULD DRIVING THIS VEHICLE CAUSE. SOMEONE PLEASE LOOK INTO THIS AND FIND OUT WHY THE STEERING GEAR IS ON BACK ORDER AND WHY IS THEIR A PROBLEM SIX MONTHS AFTER A NEW PART WAS PUT IN BY THE DEALER.. *TR

POSSIBLE BAD SOFTWARE ISSUE. FAULTY (GONE BAD) 'VOLTAGE REGULATOR CHIP" THAT CONTROLS VOLTAGE AND ALTERNATOR. WHEN IT MALFUNCTIONS IT CAUSES ENTIRE SYSTEM AND MOTOR TO SHUT DOWN. IF YOU ARE DRIVING IT LOCKS UP TRANSMISSION AND YOU CAN NOT CONTROL CAR. BEEN GOING ON FOR MONTHS. DEALERSHIP JUST JERKING ME AROUND FOR MONTHS. *TR

VEHICLE WAS NEWLY PURCHASED IN 2007 FROM SUZUKI DEALERSHIP. GRINDING NOISE FROM STEERING WHEEL AFTER 6MONTHS..TOLD THAT IT IS RUBBER RUBBING AGAINST RUBBER. ENGINE LIGHT REMAINS ON AFTER HAVING A PROBLEM WITH STARTING CAR AFTER FUELING. CONSTANT PROBLEM WITH WHEEL ALIGNMENT AND TIRE WEAR. *TR

IN 2007 WE PURCHASED A NEW 2007 XL7 SUZUKI. IT NOW HAS 14,000 MILES AND IS FALLING APART. FIRST THE LUGGAGE RACK CAME LOOSE- NEVER HAD USED IT- I FIXED THIS MY SELF. NEXT THE VANITY MIRROR ON THE SUN VISOR BROKE OFF. NOW THE DRIVERS SIDE DOOR HANDLE HAS FALLING OFF. ALL OF THIS AND EVERY COUPLE OF WEEKS THE CHECK ENGINE LIGHT COMES ON FOR A FEW DAYS THEN GOES OFF- THE GAS CAP IS NOT LOOSE ! FOR THE COST THIS CAR RETAILS FOR YOU THINK IT WOULD LAST MORE THAN 1 OR 2 YEARS. *TR

I AM AN OWNER OF A 2007 SUZUKI XL-7 AWD LIMITED VERSION. ABOUT A YEAR AFTER PURCHASE, THE PASSENGER AIRBAG LOCATED IMMEDIATELY BELOW THE PASSENGER SIDE FRONT DASH BOARD BEGAN TO SHOW AN OUTLINE IN THE DASHBOARD. IT APPEARS LIKE THERE IS SOME PRESSURE FROM THE INSIDE OF THE AIRBAG PUSHING UP AGAINST THE DASHBOARD MATERIAL AND CUTOUT FOR THE AIRBAG DEPLOYMENT AREA. THE AIRBAG HAS NOT YET DEPLOYED NOT HAS THE VEHICLE BEEN IN ANY ACCIDENTS. IT APPEARS THERE IS A POOR QUALITY DASH MATERIAL OR A DEFECTIVE AIRBAG. I AM CONCERN THAT WHEN THE AIRBAG IS NEEDED, IT WILL NOT DEPLOY. SUZUKI WOULD NOT EVEN REPLACE IT WHILE UNDER WARRANTY BECAUSE THEY DETERMINED THERE WAS NOTHING WRONG WITH IT. NOW THAT ITS OUT OF WARRANTY, THE PROBLEM IS STILL EVIDENT AND MAY BECOME WORST WITH TIME. *TR

SIDE AIRBAG MALFUNCTION. *TR

TL*THE CONTACT OWNS A 2007 SUZUKI XL7. THE CONTACT STATED THAT SHE CANNOT SHIFT THE VEHICLE OUT OF PARK. THE VEHICLE WAS TOWED TO THE DEALER TWICE, BUT THE FAILURE HAS OCCURRED ON THREE DIFFERENT OCCASIONS. DURING ONE INSTANCE, THE TOW TRUCK DRIVER HAD TO OPEN THE SHIFTER CASE IN ORDER TO GET THE VEHICLE OUT OF PARK. BOTH THE DEALER AND THE COMPUTER DIAGNOSTIC HAVE BEEN UNABLE TO DUPLICATE THE FAILURE. THE FAILURE MILEAGE WAS 18,000 AND CURRENT MILEAGE WAS 18,200.

CHECK ENGINE LIGHT CAME ON AND DEALER SAID THAT IT WAS A DEFECTIVE CAMSHAFT. WORK ON ENGINE CONSISTED OF CHANGING CAMSHAFT AND ROCKER ARMS. DEALER SAID THAT HE HAS SEEN THIS PROBLEM ON A FEW OTHER 2007 SUZUKI XL7S. THE PROBLEM IS RUST ON THE INTERIOR OF THE ENGINE CAUSED BY THE MANNER IN WHICH THEY ARE SHIPPED ACROSS CANADA. APPARENTLY, A VALVE COVER IS LEFT OFF SO A BAR CODE CAN BE VIEWED WHILE IN TRANSPORT. THIS MAY BE A SERIOUS PROBLEM IF THE VEHICLE SUDDENLY LOSES POWER AND TURNS OFF DUE TO RUST. *TR

THE AIRBAG SYSTEM HAD TO BE REPLACED AT 16,000 MILES B/C OF WARPING & THE AIRBAGS BEGINNING TO RELEASE. THEN, NOT 1 TIME BUT 3 TIMES THE VISOR ASSEMBLY HAD TO BE REPLACED. AT 26,900 MILES I REPORTED PROBLEMS WITH THE GEAR SHIFT, A/C & RADIO ASSEMBLY & THIS HAD TO BE REPLACED. I REPORTED COMPLAINTS OF HEARING A LOUD NOISE COMING FROM MY STEERING WHEEL COLUMN WHEN DRIVING & THEY STATED THAT IT WAS JUST RUBBER RUBBING UP AGAINST RUBBER. AFTER 30,000 MILES I TOOK IT BACK & COMPLAINED & THEY SAID IT WAS MY STEERING COLUMN & PIN THAT NEEDED TO BE REPLACED & MY WARRANTY FOR THAT PART WAS GONE OFF. I HAD A PROBLEM WITH MY CAR WHEN I FILLED IT UP WITH GAS THE CAR WOULD NOT CRANK PROPERLY & IT RAN RUFF AFTER PUTTING GAS IN. THE DEALERSHIP REPLACED CHAIN ASSEMBLY, TENSIONERS, TIMING CHAIN, PURGE VALVE & ETC. I HAD PROBLEMS WITH THE A/C & HEAT WHEN I TURNED ON THE AIR WITH THE CONTROL HEAT WOULD BLOW OUT. I REPORTED THE PROBLEM BUT THEY SAID THEY COULD NOT DUPLICATE IT & THAT THEY FOUND NOTHING. I HAD PROBLEMS WITH THE CAR BATTERY & THE MECHANICS SAID THE BATTERY WAS FINE BUT I KEPT HAVING PROBLEMS WITH THE BATTERY BEING DRAINED SO I REPLACED THE BATTERY & THE BATTERY TERMINALS. THE ELECTRICAL SYSTEM FOR THE PASSENGER SEAT AIRBAG SENSOR WOULD NOT TURN ON WHEN SOMEONE WAS SITTING IN THE PASSENGER SEAT THE PROBLEM WAS NOT SOLVED & STILL OCCURS. MY CAR HAD TO BE TOWED INTO THE DEALERSHIP B/C THE VEHICLE SHUT DOWN DUE TO SLUDGE IN MY OIL EVEN AFTER HAVING MY CAR SERVICED BY A SUZUKI DEALERSHIP SINCE BUYING THE CAR NEW. I HAVE REPORTED COMPLAINTS TO SUZUKI HEADQUARTERS BUT THEY DON'T CARE. I THINK THIS VEHICLE IS UNSAFE AND A LEMON & PEOPLE SHOULD BE COMPENSATED FOR INVESTING IN SUCH A DEFECTIVE CAR. I HAVE PAID OFF THE SUZUKI & IT IS NOT WORTH TRADING B/C I CAN'T GET ANYTHING FOR IT SO PLEASE HELP CONSUMERS GET THEIR MONEY BACK B/C SUZUKI CAN HAVE THIS SUV BACK. *TR

TL*THE CONTACT OWNS A 2007 SUZUKI XL7. WHILE DRIVING 30 MPH AND ABOVE IN THE RAIN, THE VEHICLE COULD NOT BE CONTROLLED. THE CONTACT STATED THAT IT FEELS AS IF HE WAS DRIVING ON ICE. WHEN THE WEATHER IS WINDY, THE WIND PUSHES THE VEHICLE AROUND LIKE A KITE AND THE CONTACT LOSES CONTROL. HE HAS ALMOST SIDE SWIPED ANOTHER VEHICLE DUE TO THE WIND. THE DEALER COULD NOT DUPLICATE THE FAILURE THE FIRST TIME. WHEN THE VEHICLE WAS TAKEN TO THE DEALER A SECOND TIME, THEY REPLACED BOTH FRONT TIRES ON FEBRUARY 9, 2008. THE VEHICLE WAS DROPPED OF TO THE DEALER A THIRD TIME AND THE DEALER COULD NOT DUPLICATE THE FAILURE. THE CURRENT MILEAGE WAS 2,169 AND FAILURE MILEAGE WAS 293. UPDATED 03/25/08. *LJ THE DEALER REPLACED THE FRONT TIRES AND PERFORMED A 4-WHEEL ALIGNMENT. THE VEHCICLE CONTINED TO PERFORM THE SAME. UPDATED

I BOUGHT BY 2007SUZUKI XL7 IN DECEMBER 2006. EVER SINCE THAT TIME I HAD MANY DIFFERENT PROBLEMS. THE MAIN ONE BEING THE WINDSHIELD WIPERS. WHENEVER IT RAINS/SNOW HEAVILY, THE WIPERS FAIL TO WORK ON THE LOW AND NORMAL SPEED. IN ORDER FOR ME TO MAKE THEM WORK, I HAVE TO PUT THEM ON THE HIGH SPEED FIRST AND THEN SHIFT THE WIPERS DOWN TO THE LOWER SPEED. WHEN I WENT TO THE DEALERSHIP TO COMPLAIN, THEY ACTUALLY TOLD ME THAT THERE WAS SOME SORT OF RECALL ON THE WIPERS, SO THEY WENT AHEAD AND CHANGED THEM. THAT NEVER FIXED THE PROBLEM. ON 5-10 MORE OCCASIONS, THE WIPERS FAILED TO WORK AGAIN. WE BROUGHT THE CAR IN AND EXPLAINED THE SITUATION. THE DEALERSHIP COULDN'T DUPLICATE THE PROBLEM, SO THEY WOULDN'T FIX IT. WE CAME TO FIND OUT THAT THE WIPERS FAILED TO WORK PROPERLY WHEN THERE WOULD BE A SIGNIFICANT AMOUNT OF RAIN ON THE WINDSHIELD. THE WIPERS HAVE NOT WORKED PROPERLY FOR ANOTHER 6 MONTHS. *TR

TL*THE CONTACT OWNS A 2007 SUZUKI XL7. WHILE DRIVING DOWNHILL AT 25 MPH, THE VEHICLE LOST POWER. THERE WAS A LOSS OF POWER BRAKES AND POWER STEERING. THE VEHICLE FINALLY DECELERATED ON ITS OWN AND BEGAN TO SPUTTER. THERE WERE NO WARNING INDICATOR LIGHTS PRESENT. THE ROAD CONDITIONS WERE DRY. THE VEHICLE WAS TOWED TO THE DEALER, BUT THEY WERE UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS SHIPPED TO THE MANUFACTURER AND THE CONTACT WAS ISSUED CASE NUMBER 1-134-886339. THE CURRENT AND FAILURE MILEAGES WERE 600.

TL* THE CONTACT OWNS A 2007 SUZUKI XL7. THE CONTACT STARTED THE IGNITION AND ALL OF THE DOORS AUTOMATICALLY LOCKED AND COULD NOT BE UNLOCKED. AFTER THREE ATTEMPTS, THE DOORS WERE EVENTUALLY UNLOCKED BY A PERSON ON THE EXTERIOR OF THE VEHICLE USING THE KEY FOB. THE VEHICLE WAS NOT DIAGNOSED FOR THE MALFUNCTION. THE CONTACT HAD NOT NOTIFIED THE MANUFACTURER OF THE ONE TIME OCCURRENCE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000. UPDATED 12/20/11*LJ UPDATED 01/19/12

TL* THE CONTACT OWNS A 2007 SUZUKI XL7. AFTER REFUELING THE VEHICLE, IT WOULD NOT IMMEDIATELY RESTART. THE ACCELERATOR PEDAL HAD TO BE DEPRESSED SEVERAL TIMES BEFORE THE ENGINE WOULD START. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FUEL PRESSURE REGULATOR WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 151,000.

SPEEDOMETER WILL OCCATIONALLY WORK. MOST TIMES WILL STAY AT 0 AND OTHER TIMES WILL WORK. I BOUGHT THE TRUCK LIKE THIS SO I DON'T KNOW WHWN IT STARTED.