2019 Tesla Model 3 Complaint Log

The contact owns a 2019 Tesla Model 3. The contact stated that while the vehicle was stopped at a residential gate, the vehicle unexpectedly accelerated. There was no warning light illuminated. The vehicle was towed to a private residence. No warning light was illuminated. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 80,000.

The chrome lamination/sticker is peeling from the underside of the door handles. This peeling causes an extremely sharp edge that cut my finger. This issue is noted rather constantly over the internet. The sharp edge is hidden by the retracting mechanism of the door handles, and so you don’t see it until you grab it and cut yourself.

I received a notice onscreen (photo attached) that says "Front passenger safety restraint system issue, Service is required." I did some research online and a number of other owners of 2019 Tesla Model 3 vehicles have received this warning, which involves a malfunction that is a combination of the front passenger seat belt, air bag, and seat sensor for the air bag. A number of people with this year and make have gone to Tesla, and Tesla service workers have said "this a known issue" for this year and make. Since this issue involves a number of safety components, and is a known issue, Tesla should be required to fix this as a product defect recall. Instead, they quoted multiple owners, including myself, approximately $2,000 to fix.

An error message appears every time my husband drives. Whenever he moves the driver seat backwards, “Front left safety restraint system issue” message appears on the display screen.

I was involved in a collision while driving my 2019 Tesla Model 3. The incident occurred on April 2nd 2026 in [XXX] Prior to the collision, the vehicle was operating normally The crash resulted in damage to the front driver-side of the vehicle, including a destroyed headlight and body panel damage. At the time of the incident, weather and traffic was light and normal. The vehicle was set and supposed to head straight when suddenly at the intersection it jerked right and headed straight into another vehicle. I attempted to take control but was unable to due to resistance on the wheel and how quickly the incident occurred. There was no warning or emergency braking which should've also been expected from my tesla. I am submitting this report to document a potential safety concern and request review. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Poorly sealed front monitoring cameras. I know it’s poorly sealed on many Tesla vehicles and my own. Allowing fluid and dust to enter to block camera view and use.

Suspensions. I know there’s been known defects with the suspensions and they’ve only recall 422 vehicles so far (2018-2019 Tesla model 3, I feel more vehicles in those years are affected.

Chrome peeling on the underside of multiple door handles has created razor sharp edges that slice fingers open. Online it appears to happen with Tesla 2018-2020 models.

While driving, the front driver-side suspension collapsed due to a complete detachment of the front lower lateral link. The fastener (bolt) backed out entirely and fell onto the road/under-shield. This matches the failure mode described in NHTSA Recall 21V-835, although Tesla has previously claimed my specific VIN was not included. The failure caused an immediate loss of steering control and structural instability. I am reporting this as a potential 'recall bypass' where the defect exists outside the currently identified recall population

The contact owns a 2019 Tesla Model 3. The contact stated that while the vehicle was parked, the rearview camera became inoperable while opening the trunk. The message “Camera Not Available” was displayed. The contact stated that the rearview camera functionality returned after opening and closing the trunk several times. The vehicle was taken to the dealer, where it was determined that the rearview camera wiring harness had failed and needed to be replaced. The vehicle was not repaired. The contact informed the dealer that the vehicle had previously been associated with a recall related to the failure; however, the dealer did not repair the vehicle under the recall. The manufacturer was made aware of the failure. The approximate failure mileage was 81,952.

At approximately 30,000 miles, the front left suspension lateral link/control arm separated while driving due to a missing mounting fastener (bolt), resulting in sudden steering instability and abnormal front wheel movement. Vehicle handling became unpredictable and felt unsafe to control, creating risk of loss of steering control. I stopped driving immediately. There was no collision, curb strike, pothole, or road hazard at the time of the incident. No warning lights or messages appeared prior to the failure; it occurred suddenly without advance notice. Tesla Service inspected and confirmed the separation and missing fastener. Suspension components and the front subframe assembly were replaced —4,400 out of pocket. Tesla documented they could not make a formal cause determination. The recovered bolt is intact and available for inspection upon request. Insurance also reviewed the incident and classified it as mechanical rather than collision-related. Because this involves a safety-critical steering/suspension fastener failure without warning, I am submitting this report for safety tracking. I am aware of similar owner reports describing suspension fastener or lateral link separation on this vehicle generation in case this reflects a broader pattern.

System error code RCM_a021 "Front left safety restraint system issue" The wiring under the front seat may be damaged due to the "easy entry" function which raises, lowers and moves the seat backward and forwards for easier entry and exit of the car. Safety restraint system or airbags may be compromised in the event of a collision if wiring or controls are damaged. Warning code RCM_a021 appeared every time the easy entry function was automatically started.

What component or system failed or malfunctioned, and is it available for inspection upon request? The steering system failed due to corrosion and water ingress affecting both the steering rack and the associated steering wiring harness. These components were replaced by Tesla and are no longer available for inspection. How was your safety or the safety of others put at risk? The steering system is a safety-critical component. Corrosion and water intrusion created a risk of reduced or sudden loss of steering assist while driving, which could lead to loss of vehicle control and increase the risk of a crash. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. Tesla service confirmed water ingress and corrosion affecting the steering rack and wiring harness and performed a full replacement of both components. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes. The vehicle and steering components were inspected by Tesla at a Tesla Service Center, which identified water ingress and corrosion as the cause of failure. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Yes. The vehicle displayed steering-related warning messages prior to repair, including reduced steering assist alerts, which prompted inspection by Tesla service. The warnings appeared shortly before the repair was performed.

I am reporting a safety defect involving a welded rear subframe component. The welded section snapped under normal driving conditions, and this is a safety-critical structural suspension component. There was no collision, misuse, or accident prior to this failure. The vehicle is currently not safe to drive due to the compromised rear suspension structure. I have included photos showing the snapped weld and overall rear subframe area. This appears to be a premature structural defect, not normal wear. I am requesting that this failure be documented and reviewed as a potential safety defect. Additional Notes: This component is part of the rear suspension and is expected to last the life of the vehicle. The failure created a serious safety hazard, and I am not driving the vehicle. I have scheduled a service appointment, but I am filing this complaint to ensure the defect is officially reported.

Warranty Alignment: This failure occurred at 47.7k miles, well under the 60,000-mile threshold of the Supplemental Restraint System Limited Warranty. Known Defect: This repair is the subject of a specific Service Bulletin (RCM_a078), confirming it is a known manufacturing issue and not standard wear-and-tear. Safety Criticality: The SRS is a primary safety system. Forcing a customer to pay for a known defect on a life-saving system at such low mileage is inconsistent with Tesla’s safety mission. I have already paid the high invoice to ensure the vehicle was safe to drive. Tesla did not consider the goodwill repair request for known manufacturing defect that puts passenger at risk. Such safety related repair should be part of safety recalls.

After 3 prior repairs 2 of which were recalls of the front suspension, control arms. I was driving when me and my 3 children’s life’s were almost taken. While driving on the expressway immediate loss of control of the car shaking while driving to work, I stopped immediately thank God no cars around next to me to crash into. We called for a ride and walked off the expressway. Immediately car was taken to Tesla where they told me they couldn’t help and come back in a few days. The car was later inspected by Tesla where instantly knew the issue and later the report came back where the lateral links on both sides of the front where completely out of socket, the compliance links bushing completely torn. This is critical failure and breakdown of critical safety components that almost took our life. We had moments before this happened and thank God we made it out before imminent life changing things happened. No warning no alerts in the car at any time.

The two bolts that hold the front lower control arm on fell out (driver side). Luckily this happened when we were backing out of the driveway and not at speed. There were no warnings lights, just a loud noise from the wheel when it failed. There is already a recall about this problem for the same year and model of my car, but the dealer is saying my car is not part of the recall. Here is a link to the recall. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Lower lateral link , and front lower compliance link and upper control arm assembly all broken and needed repair. Tesla service shop confirmed lower links were broken on both side, causing major safety concerns. They said it needed to be fixed or car could not be driven. This is a WELL DOCUMENTED issue all over the internet. The shop confirmed and said this repair is made all the time, and typically needs to be performed every 30,000-50,000 miles. The car has not been abused, only normal driving. The problem started as a squeak coming from the upper control arms and turned into a clunk when accelerating. How has a recall not been issued? People have been talking about this issue for years. Tesla acts like the front suspension is a consumable part like a spark plug in a ICE car. really? the front suspension should be rebuilt as often as every 30k miles?

The contact owns a 2019 Tesla Model 3. The contact stated that while driving at undisclosed speeds, the indicator, self-driving feature, and music sounds were inaudible. There were no warning lights illuminated. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 111,000.

Tesla remotely disabled Supercharging access on my vehicle without any warning, safety errors, or mechanical problems. The vehicle charged normally for months, including recent Supercharging sessions, and still operates safely. Tesla stated Supercharging was disabled due to a “salvage” title and now demands a $1,900-$2,400 “inspection” to restore access, with no diagnostic evidence of any issue. This appears to be a remote software lockout of a critical charging feature without a safety justification. It limits safe operation and access to public charging infrastructure. I request NHTSA investigate this policy as an unfair and potentially unsafe manufacturer action.

Brakes failed to stop the car. The car sat at Tesla service center for one month with no action from Tesla.My wife rear ended another car. The air bags deployed. No one was injuryed and the other was not damaged. Both people could have been seriously hurt or killed. Car was finally towed to Classic Collision November 24 by State Farm Insurance for repair. Estimate to be repaired January 8, 2026.

On October 25, 2025, the vehicle suddenly displayed an alert stating that the front left safety restraint system required service. The failure involved the front left seat harness, where a broken wire connected to the lap pretensioner squib caused the restraint system to malfunction. As a result, the driver’s seat belt pretensioner may not deploy correctly, putting occupant safety at significant risk in a crash.  There were no warning signs prior to the alert. The problem was inspected and confirmed by a service technician, who documented the broken harness wire and noted that the harness inspection failed before replacement. The defective component was removed and replaced, and the alert cleared after the repair. The part is available for inspection if needed.  This failure affected a critical safety restraint component, occurred without prior symptoms, and created a situation where the primary seat belt system may not function as designed.

The contact owns a 2019 Tesla Model 3. The contact stated that his wife was driving approximately 30-40 MPH at night with Full Self-Driving(FSD) mode engaged. The contact stated that the driver was exiting the highway to merge onto another highway that would close intermittently. The contact stated that the driver briefly looked at the navigation screen, and the vehicle suddenly crashed into the first highway closure gate, and the windshield shattered. The vehicle then crashed into a second highway closure gate. The contact stated that the Full Self-Driving(FSD) mode failed to operate as needed to prevent the collisions. The driver was able to stop the vehicle by depressing the brake pedal. The vehicle stopped in the middle of the highway, and there was no oncoming traffic. The contact's daughter was occupying the front passenger's side seat during the incident. The driver called 911, and the police officers arrived at the scene. A police report was filed, but the police report number was not available. The air bags did not deploy. There was no injury sustained. The vehicle was towed to a tow yard, where it was under evaluation. The contact related the failure to NHTSA Action Numbers: PE25012(Electrical System) and PE24031(Electrical System). The contact attempted to contact the manufacturer via phone, but the manufacturer was unreachable. The vehicle was not repaired. The failure mileage was 111,725.

Vehicle: 2019 Tesla Model 3 Dual Motor VIN: [XXX] Mileage: ~84,041 Software: v12 (2025.32.6 e575ed98d527), FSD Supervised v12.6.4 Date/Time: [XXX], ~[XXX] Location: [XXX] Incident Description: While operating Autopilot, I was stopped at a stop sign preparing to turn right. I lightly pressed the accelerator to prompt the turn. At that moment, the vehicle would not respond to steering or braking input. Despite applying full force on the steering wheel and brake pedal, the car continued straight ahead and struck a street sign. This represents a loss of manual override — I was completely locked out of steering and braking. Prior Behavior at Same Location: On prior occasions using Autopilot at this same intersection, the vehicle would attempt to make the turn but then immediately steer itself into the breakdown lane. I had learned to expect this and was prepared to take over. However, in this most recent incident, the vehicle did not allow me to take over at all, which created a far more serious hazard. Result: •Vehicle damage (front bumper, sensors) •Significant safety risk if pedestrians or cross traffic had been present •Demonstrates that Autopilot can both mis-execute turns and, critically, fail to relinquish control when the driver intervenes Action Taken: •Scheduled Tesla Service (Cherry Hill, NJ – Oct 7, 2025) •Requested Tesla to preserve all telemetry, camera footage, and Autopilot logs •Reported to my insurance carrier as a suspected manufacturer defect Request: I am reporting this as a serious safety defect. A system that prevents manual override of steering and braking is unsafe and could cause severe injury or death. Please investigate Tesla Autopilot’s behavior at this location and in similar right-turn scenarios. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My car has same symptoms as previous recall and Tesla is denying repair

Safety restraint defect

My Tesla displayed fault code RCM-A056 (Front Passenger Safety Restraint System Fault). This error disables or compromises the front passenger airbag/occupant restraint system. The fault appeared without accident or damage, and Tesla has declined to cover the repair because my Basic Vehicle Limited Warranty has expired. This is a critical safety defect because it prevents the front passenger airbag system from functioning properly in a crash. Tesla has issued recalls and service campaigns related to restraint control module calibration, and many owners have reported the same fault code. I am filing this complaint so NHTSA can investigate whether this is part of a broader safety defect trend and ensure Tesla repairs these failures regardless of warranty status.

Vehicle in front stopped suddenly. The car gave NO alert AND did NOT stop whatsoever. The tesla collided with the vehicle in front. **I have dashcam footage of the incident

Front left safety restraint. Airbags won’t deploy due to this issue.

Front passenger safety restraint system fault - this seems to be very common issue on Tesla Model 3 where I'm told some wires or sensor is pinched on the seat when the seat is reclined too far back or forward. It could cause an issue with the airbag misfiring or not firing at all during an accident, leading to death. I think this needs to be investigated immediately - this is a common issue and Tesla is not repairing for free. They're quoting people with a "filter" fix which is a band-aid fix only for about 300$ (Tesla says there is 50% change this will fix it) or they want us to replace the whole seat with the sensors that cost close to 1500$. Even with the new seat, the issue has come back few times for many people.

There is an error with my car's Occupant Classification System (OCS) which is giving me an alarm of "Front Passenger Safety Restraint System Fault". Tesla only "fix" is to replace the OCS with what seems to be a newer version. You can tell it is a new version because they are also telling me I need to replace my airbag as my current airbag is not compatible with the new OCS.

Driving as normal when an alert for a front passenger safety restraint system fault appeared. It went away on its own. I thought it was a software glitch. It would periodically reappear, then go away after a driving session. Last week it persisted between sessions. I learned that if the seat was moved slightly forward or back, then the alert would go away. I scheduled a service with Tesla. Tesla advised that the entire car seat and airbag would have to be replaced for $1800. This is a ~50,000 mile car with no collision history. It's just out of warranty. Tesla refuses to tell me if the car will safety function in an accident or not. The alert is gone, but I have a service estimate that says the car has all of these problems. Major safety concern.

Front suspension has lost lower lateral link and bolt. There was a recall on this back in 2023 for our year and model but our car was no selected. Clearly it should have been as the suspension has failed. Please see invoice from Tesla attached. This should be taken care of by Tesla as it is a known issue.

See attached document for complaint.

The vehicle’s front suspension began making loud squeaking noises and felt unstable while driving, especially when turning or going over uneven surfaces. At times, the vehicle does not make a proper turn and almost feels like it loses grip, which is extremely unsafe. I brought the vehicle to a Tesla service center. After inspection, Tesla provided a service estimate and documentation confirming the failure of the front lower lateral links — the exact part and condition described in NHTSA Safety Recalls 21V835000 and 23V235000, which cover defective front suspension lateral link fasteners on this vehicle make, model, and year. Despite the clear match, Tesla did not recognize the repair as recall-related and categorized it as a customer-pay service. This raises concern that some affected vehicles are being excluded from proper recall coverage, despite experiencing the same safety defects. There were no warning lights or alerts prior to the failure. The issue was confirmed by Tesla and the part is available for inspection upon request.

Passenger Restraint System Fault causing the system not to sense the presence of front passengers. This could possibly lead to safety systems for the passenger to not work in the event of a crash.

My vehicle was working fine when Tesla issued an over-the-air software update recently. The next day, my backup camera was not working. The back up camera is required for this vehicle under FMVSS 111 and is otherwise essential for this vehicle due to limited rear vision through the rear window. In addition, GPS/navigation stopped working, the windshield wipers did not function on certain settings and the display was at times not legible, presumably because it believed it was a different time of day and was in the wrong mode. There are likely additional issues that have not revealed themselves yet. I took the vehicle to the local Tesla Service Center on July 25, 2025. They confirmed the reported issues and said it was a problem with the software update, which they would perform onsite while I waited. The service center personnel also stated this was not a firmware issue or anything to do with my car and that it was just the software update. After a few hours, the personnel reported they could not get the update to install and asked that I bring the vehicle back the following week for further diagnostics. Before I brought the vehicle back, I was sent an invoice for approximately $2,300 for replacement of on vehicle's computer. I brought the vehicle back today, July 29, 2025, and asked them to perform the onsite diagnostics they wanted me to bring the vehicle back in for and did not agree to pay for the computer replacement. I also informed the Tesla personnel that, at a minimum, the the back up camera failure is a safety related issued covered for this vehicle under FMVSS 111 and that they were not permitted to charge me for fixing it. The vehicle warranty period recently expired but it is well within the 10-year date of manufacture. Other issues with the vehicle may also qualify as safety related, but the back up camera is clearly one - Tesla recently issued a recall for this very same problem impacting the Model 3, but the recall did not include my model year.

Seatbelt pre-tension system fault (RCM_a021). Can be cleared by adjusting seats sometimes, but remains constant at my current seat configuration.

I am reaching out to report a high voltage isolation issue with my 2019 Tesla Model 3. Tesla determined the issue was caused by external factors such as grime and road salt corroding the battery seals, leading to an internal isolation fault with the high voltage battery. They deemed it out of warranty, with an estimated repair cost of $13,155.30. When I asked what preventative maintenance could have avoided this, Tesla only referred me to the owner’s manual, which simply instructs users to clean the car’s exterior. No specific maintenance regarding battery seal inspection or corrosion prevention was provided. Records from our local car wash subscription show the car has been washed regularly (at least 66 times since January 2024). The previous owner also had brake lines replaced due to corrosion under warranty, during which Tesla removed the battery in March 2023. In October 2024, the rear drive unit was replaced under warranty, yet no mention was made of battery seal corrosion during any of these service visits. At no point has Tesla’s maintenance guidance or service process addressed checking the seals for corrosion in regions where road salt is heavily used. I believe this omission creates a potential safety concern, as seal corrosion in a high voltage battery could lead to failures or hazards without prior warning. The Vermont AG Consumer Assistance Program recommended I contact your office for further assistance. This issue appears to be part of a broader pattern where Tesla attributes failures to “environmental factors” without advising owners of any specific preventative maintenance, effectively avoiding warranty responsibility while leaving potential safety issues unaddressed.

The contact owns a 2019 Tesla Model 3. The contact stated that the passenger's side air bag warning light was illuminated. The vehicle was taken to the Tesla Service Center, where it was diagnosed and determined that the passenger's side seat sensor had failed. The seat was replaced with a new seat; however, the air bag warning illuminated after the repair. The vehicle was taken back to the service center, where the contact was informed that the technician had failed to install the module connected to the air bag during the previous repair. The seat replacement was performed a second time; however, the failure persisted, and the contact noticed that the seat was not installed correctly. The contact requested for another service through the Tesla App, but the request was denied. The contact was informed that the vehicle was repaired, and the notification of the failure was due to a glitch in the system. Additionally, while driving at various speeds, there was an abnormal creaking sound coming from the front suspension. The contact stated that the sound became louder while turning. An appointment was scheduled with the Tesla Service Center. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

[XXX]- [XXX]am. Trying to park in YMCA located in camp hill PA. Took soft right turn to park. Car accelerated instead of recognizing break, which I applied when I see it accelerating. Then I left break so it can take emergency break that didn’t happened it keep going and cross over the parking curb about six Torah inch high and went in a ditch. I did not hurt but car front damaged. Tesla was informed and they have the log of the time but told they don’t see any issue. My insurance is paying all the expenses. This was the third incident where car did not tool emergency break itself or recognized the break. I did reported last incident to Tesla. It only happened three times in last six years. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

* The AEB engaged when it shouldn't have. Yes. * Yes * No. * Yes, Tesla remotely told me that the error codes in my service menu had nothing to do with the AEB engaging when it wasn't supposed to. The problem has been reported to Tesla. * None. On [XXX] a car stopped suddenly in front of me and my AEB engaged when it shouldn't have. My car is a Model 3 Performance and it can stop much faster than most cars. The car behind me came inches from hitting me and my dog and myself were thrown violently forward. This is a *MAJOR* safety hazard and could have caused an accident and has caused accidents in other cases. [XXX] This thread has videos of the incident. There was around 20 feet between my car and the car in front of me when the AEB stopped my car. My foot was already on the brake and I was in the process of stopping at a reasonable rate when the AEB suddenly engaged. I could feel the ABS engaging. This happened another time about a month ago. A white box van two cars in front of me slowed down and turned right and the AEB engaged even though there was no need for it. Tesla has the ability to turn off the AEB but you have to do it each time you drive. Please require Tesla to make the AEB on/off choice sticky so you don't have to turn it off each time you drive. Also please make Tesla fix their software or disable AEB on their cars. Recent accident where AEB caused an accident. [XXX] Other incidents where AEB engaged almost causing an accident or caused an accident: [XXX] [XXX] Please do Google searches to find the rest. Thanks! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

We have recently incurred an alert that comes on as it pleases and has no rhyme or reason for popping up with passenger airbag restraint issue. Tesla is wanting to charge us over $900 to fix this issue yet this isn’t an us issue it’s a them issue. They installed a faulty airbag sensor which now requires the replacement of sensor, airbag, and harness as well as a software update. I have seen thousands of complaints online in regards to the same error code. This is something Tesla needs to take ownership for. This isn’t a wear and tear item, these airbags have never been deployed, so why are we being punished! Recall these cars they are a hazard

Tesla has just informed me about a safety concern on the 2019 M3 They explained that despite of the car not giving me a notification, it is showing on their end that my car has an airbag safety concern and by law they have to tell me. So I asked why this recall is not being addressed and fixed by Tesla. They told me that is my choice and if I choose to be safe I have to pay. This is not acceptable. Recalls that fail the nhtsa standards need to be accounted and addressed by the manufacturer. Please assist I find interesting that I didn’t receive a notification but they have and we all know that notifications can be manipulated by Tesla.

For the last few weeks while driving, my car will automatically put itself into FSD with out me authorization. Mean I will we driving and the car will just put itself into FSD. This has happened about 15-20 times over the last 2-3 weeks. Tesla wants to clean the front camera? Which makes no sense and charge me for it. If the front camera was obstructed, like in the case of fog. The car would alert me that it could not due to being obstructed, which isnt the case.

Started getting intermittent RCM_a056 faults stating "front passenger safety restraint system fault". Apparently this can be a safety issue as the airbag may not deploy and seems to be a common issue reported by owners. Tesla is charging owners to fix this safety issue, which in some cases is completely replacing the full seat and airbags. Instead, this should be covered under recall or bulletin fix.

Around February or March of 2025, my Tesla Model 3 (year 2019) began to flag an electronic warning for a passenger occupancy sear sensor and recommended immediate service. The sensor and warning did not stay on and would only appear intermittently. I still decided to service the vehicle and took the car to the manufacturer service center closest to me in May 2025. I was quoted for $500-$600 to repair the sensors. Later the quote was updated to over $1,200 because the new sensor was “not compatible” with the old air bag. It seems like Tesla intentionally or knowing used an updated sensor either because the old sensor was known to have issues or because of refreshed models but then did not ensure they used a part that worked with their existing model cars. This seems like a major safety issue and requires customers to pay twice their expected repair cost in order to ensure basic required safety functions work on a 6 year old car. I clarified with the service advisor that if I did not replace the airbag that they would not deploy in a collision and they affirmed my understanding which forces me to have to replace the airbags on a 6 year old vehicle for no reason other than Tesla’s poor safety planning.

Phantom braking (as it's referred to by experts) happened to me twice on the highway using Traffic-Aware-Cruise-Control. Very scary. I was on cruise control going 60 mph when suddenly my car braked suddenly and inappropriately, losing at least 20 mph in a split second before I was able to slam on the accelerator and prevent an accident (rear-end collision). This happened TWICE in the course of 5 minutes on the same highway! There was no obstruction in the road, no cars moving into my lane, nothing but normal road conditions, when it occurred. From my research, this is a huge problem with Tesla vehicles that thousands of individuals are loudly complaining about online and now in court cases in the country. I see there are thousands of reports to your organization about this, but it says you have only complaints from 2021 and later years. However, I have a 2019 and it's happening to me. And it's happening to every single model year out there, just from researching and talking to Tesla owners. This is a major safety hazard, plain and simple. I was inches of being in a rear-end collision, and drivers behind me are extremely upset and vengeful on the road after an incident like this (understandably!). Because of this I fear for my safety and well-being on the road using Tesla's cruise control features. Very disappointing. Above for the ADAS option, I wasn't able to select 2 options, but "automatic emergency braking" is also applicable here as that is what happened. Somehow Teslas are falsely activating emergency braking during cruise control!

The front passenger seat’s OCS required a service bulletin application, involving a retrofit of the seat belt reminder sensor and component replacement, confirmed by a Tesla technician. The repair likely falls under TSB SB-19-20-003 (2017-2019 Model 3), addressing OCS electrical interference causing airbag indicator issues, which can affect seat belt reminder functionality. The TSB involves retrofitting parts My 2019 Model 3 (39,140 miles) needs an OCS repair per SB-19-20-003, a known safety issue from 2019 affecting airbags and seat belts (FMVSS 208). Since it’s a manufacturing defect and a safety risk this should be under a recall.

The brake lines have completely failed on my 2019 Tesla Model 3 due to rust / corrosion in the drivers side front wheel well. Fortunately failure was caught before an accident occurred. Had I not caught this failure, at highway speed this could have resulted in a very bad accident putting me and my family in danger. After the failure occurred the vehicle indicated it had low brake fluid and that it should be taken to a Tesla service center. I had two different Tesla service centers review the brake line failure, and inspect the remaining brake lines. Both service centers denied that the brake lines were covered under warranty. After connecting the second service center with a Tesla shop in the New England region the Tesla service center agreed to cover replacement under good will. While this is a positive outcome the failure of the brake lines has also identified massive corrosion issues on the battery, subframes, and bolts holding critical components together. I've been informed that removal of the sub-frames and battery may result in the battery being deemed faulty. This is due to corrosion found at the edges of the battery which may result in failure of the required battery pressure test. If the battery is faulty it will need to be replaced and is also not considered under warranty. The estimate for replacement is $23k which would mechanically total this vehicle. Battery corrosion is another safety issue, since the battery is designed to be sealed removing moisture from being able to penetrate the battery cells. Corrosion both on the battery pack and battery cells could contribute to failure of the battery pack while driving.