2016 Tesla Model S Complaint Log

TESLA MODEL S FRESHLY ARRIVED IN THE SALVAGE YARD. HTTPS://WWW.COPART.COM/LOT/58902739/PHOTOS THE ENTIRE REAR SUSPENSION HAS SNAPPED OFF WITH ALL OF THE LINKS BROKEN. THIS IS NOT THE RESULT OF A CRASH. NO AIRBAGS HAVE BEEN DEPLOYED. THE ONLY MARK ON THE BODYWORK IS AROUND THE WHEEL WELL CAUSED BY THE WHEEL WHOMPING AROUND. THIS IS UTTERLY INSANE. WHEN ARE YOU GOING TO RECALL THESE DEADLY CARS? KEEF OUTRAGED CITIZEN FORCED TO SHARE THE ROADS WITH THESE DEADLY OUT OF CONTROL BATTERING RAMS.

THIS IS A COMPLAINT ABOUT THE FRAGILE TESLA SUSPENSIONS. PLEASE NOTE THAT I HAVE USED A VIN FROM A JUNKYARD TESLA TO SATISFY YOUR WEBSITE REQUIREMENTS. I DO NOT HAVE THE VIN OF THE CAR THAT IS THE SUBJECT OF THIS ALARMING VIDEO. LINK: HTTPS://TWITTER.COM/MELAYNALOKOSKY/STATUS/1190452753627090944?S=21 THE TESLA SUDDENLY SWERVES RIGHT. IT SEEMS UNLIKELY THAT THIS IS DRIVER ERROR. MORE LIKELY THE TESLA HAS HAD A MECHANICAL FAILURE OR HAS ENTERED "INSANE MODE" NO MATTER. THE BACK WHEEL WENT WHOMPY. THE WHEEL AND TIRE DID NOT GET BIFFED MUCH. WHY DID THE ENTIRE SUSPENSION GO WHOMPY. PERHAPS IF THEY DID NOT MAKE THE PARTS OUT OF EXTRUDED MONKEY METAL??? RESPECTFULLY UNHINGED CITIZEN ETC.ETC. *TR

MY WIFE WAS PULLING INTO A PARKING SPOT AT HER SCHOOL AT A SLOW RATE OF SPEED (AS SHE WAS PARKING BETWEEN 2 CARS). THE VEHICLE WAS IN CHILL MODE, WHICH MEANS THAT IT CANNOT ACCELERATE AT A HIGH RATE OF SPEED. WHEN SHE WAS ROUGHLY OF THE WAY INTO THE PARKING SPOT WITH HER FOOT ON THE BRAKE, THE VEHICLE ACCELERATED ON ITS OWN AS IF IT WAS IN PERFORMANCE MODE. IT WENT OVER A CURB AND INTO A CHAIN LINK FENCE (WHICH WAS ROUGHLY 10-12 FEET PAST THE CURB) BEFORE SHE COULD GET THE VEHICLE TO STOP ITSELF. THIS WAS AT AN ELEMENTARY SCHOOL AND CHILDREN WERE PRESENT. FORTUNATELY NO ONE WAS HURT. TESLA HAS YET TO RESPOND TO OUR INQUIRIES REGARDING THE INCIDENT.

2016 TESLA, 3 YRS OLD WITH 61,170 MILES. WHILE BACKING OUT OF A DRIVEWAY, AT SLOW SPEED, WITH STEERING WHEEL TURNED, BOTH FORELINKS (SUSPENSION ARMS) BROKE. THE CAR APPEARED DRIVE-ABLE AND THE ONLY ISSUE I NOTICED WAS A LOUD METAL GRINDING SOUND WHEN BRAKING AT SLOW SPEEDS. TESLA SERVICE CENTER INSPECTED AND CONFIRMED BOTH FORELINKS WERE BROKEN BUT I'M STILL WAITING TO HEAR BACK ON ANY ADDITIONAL DAMAGE (I.E. STEERING KNUCKLE) RESULTING FROM THIS ISSUE.

I HAVE A 90D THAT IS NOW SEEM TO BE A 75D. TESLA UPDATE 10 HAS TAKEN AWAY VOLTAGE. THE CAR NOW DRIVES IN THE LOW 300S WHEREAS IT USED TO BE MID 250S. THEY'VE TAKEN AWAY RANGE. BEFORE UPDATE 10, I GOT 277 MILES AT 90%. TWO SUPER CHARGERS AGO, AFTER LOADING UPDATE 10, IT WOULD ONLY CHARGE TO 266 MI AT 100% THEY'VE TAKEN AWAY FAST CHARGING SPEEDS. THE CAR USED TO CHARGE BETWEEN 107 TO 110 KW PER HOUR AND NOW TOPS IS 60S AND 70S. I UNDERSTAND NORMAL BATTERY DEGRADATION BUT THIS IS NOT IT. I CALLED TESLA YESTERDAY 11 /26 /2019, TO FIND OUT WHAT WAS GOING ON. THE SERVICE REP MENTIONED THAT THE LAST UPDATES MAY HAVE ROLLED OUT FIXES FOR BATTERY LONGEVITY AND HEALTH. MY ISSUES ARE THAT I PAID FOR A 90D AND NOW HAVE THE EQUIVALENT OF A 75 D. WHY? IF THERE ARE ISSUES WITH BATTERY HEALTH, AND THE POSSIBILITY OF IT CAUSING A FIRE AS HAS APPEARED IN THE NEWS LATELY, I WOULD LIKE TO KNOW ABOUT IT AND WOULD LIKE IT FIXED. I DON'T NEED A FIRE ERUPTED IN MY GARAGE RIGHT BELOW MY BEDROOM WHILE I'M SLEEPING. ALSO I NEED TO TAKE 1500 MILE TRIP SHORTLY AND AM NOW EXTREMELY NERVOUS THAT SOMETHING MAY HAPPEN. ON TOP OF THAT UNCERTAINTY, THERE IS ALSO EXTRA THE HOURS THAT WILL BE ADDED TO MY TRIP DUE TO THIS DECREASE IN MILEAGE, CHARGING SPEED AND PERFORMANCE. AS A LONE FEMALE DRIVER I DON'T LIKE THE IDEA OF BEING ON THE ROAD LONGER THAN I HAVE TO BE, ESPECIALLY WHEN I PAID FOR SOMETHING THAT SHOULD GET THERE SOONER THAN IT WILL NOW. PLEASE HELP TO GET ANSWERS AND TO GET THIS SAFETY ISSUE FIXED.

Over the course of 3 years, I reported that steering was "too loose". Often times any of the driver assisted functions would stop working, and the steering felt so loose that it was almost like the wheels felt like they would fall off. Often times it felt as though the car was out of alignment. I commented with the Tesla Service Center team members many occasions over the last 3 years that the steering did not feel right and starting happening after 2 years of ownership. I did purchase an extended warranty beyond the basic warranty. I asked on several occasions in writing if they thought the safety of driving with the steering so loose would be in question, and they would never respond in writing. They would only tell me verbally that safety was not an issue. After pushing them to determine what the root cause of the loose driving was about and the loss of assisted driving functionality, they said that my steering column needed to be replaced. I was only informed of this after my warranty had lapsed. The cost to fix it was $3500, and I have no other options on places to get it fixed other than the Tesla Service Center(s). Needless to say, I was not very happy about this considering that I paid over $80K for the auto in July of 2017. I also purchased AutoPilot software in 2020, but it did not work very well considering the steering problems. My hunch is that Tesla is trying to avoid this problem and wait for folks to go beyond their basic warranty and have them pay for new steering columns. I would appreciate your investigation into this and help me with my concerns. Also the safety of the car seems to be in question, and not sure if they are trained to tell customers not to worry about this issue that I have discovered. Thank you.

HERE IS A TESLA IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLEDETAILS?ITEMID=33887421&ROWNUMBER=2&SIMILARVEHICLEITEMID=&ISNEXT=&LOADRECENT=TRUE BIOHAZARD STICKERS INDICATE THAT AN OCCUPANT HAS BEEN INJURED. THE FRONT STEERING KNUCKLE HAS SNAPPED IN HALF. IT IS UNKNOWN WHETHER THE SNAPPED KNUCKLE WAS THE CAUSE OR THE RESULT OF THE CRASH HOWEVER IT IS OBVIOUS THAT THE CASTING IS OF LOW QUALITY. SUCH A CRUCIAL COMPONENT SHOULD NOT BE MADE OF BRITTLE MONKEY METAL. QUALITY CONTROL AT THE SUPPLIER AND AT TESLA IS DEFICIENT. I PETITION YOU TO LAUNCH AN INVESTIGATION INTO THE REASON FOR SO MANY TESLAS SUFFERING FROM SUSPENSION BREAKAGES.

DRIVING ON A 2 LANE HIGHWAY USING AUTOPILOT THE CAR ACCELERATED AND PULLED LEFT, ENDED UP IN THE OPPOSITE LANE AND ALMOST OFF ROAD OVER A CLIFF. THIS IS NOT THE FIRST INCIDENT I HAD WITH MY TESLA. ON SEVERAL OCCASIONS, WHILE USING CRUISE CONTROL, IT SUDDENLY BRAKED IN THE MIDDLE OF THE HIGHWAY, WHILE THE IMMEDIATE COLLISION ALARM WENT OFF. THERE WERE NO VEHICLES IN FRONT OF MINE AND NO IMMEDIATE RISK FOR COLLISION. TESLA NEEDS TO IMPROVE THE AUTOPILOT FEATURES AS THERE ARE SIGNIFICANT SAFETY CONCERNS.

BALL JOINTS FAIL WITHOUT WARNING.

TL* THE CONTACT OWNS A 2016 TESLA MODEL S. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT HEARD A LOUD CRACKING SOUND AND THE VEHICLE STARTED TO VEER TO THE LEFT. THE CONTACT PULLED OVER TO SIDE OF THE ROAD. THE CONTACT EXITED THE VEHICLE AND NOTICED THAT THE FRONT DRIVER'S SIDE WAS VERY LOW AND CLOSE TO THE GROUND. THE VEHICLE WAS TOWED TO TESLA (9850 W BROAD ST, GLEN ALLEN, VA 23060,) WHERE IT WAS DIAGNOSED THAT THE FRONT END WAS FRACTURED FOR NO APPARENT REASON. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 38,756.

3 YEAR OLD TESLA MODEL S 71K MILES. CATASTROPHIC FRONT SUSPENSION CONTROL ARM FAILURE. WHEELS DISCONNECTED FROM FRAME AND RUBBING AGAINST WHEEL WELL AFTER LOW SPEED DRIVE (<10 MPH) INSIDE PARKING LOT. NO COLLISION. NO PRIOR DAMAGE TO SUSPENSION. LARGE GRINDING NOISE AND UNABLE TO STEER. HAD TO CALL TOW TRUCK TO SEND TO TESLA SERVICE.

THERE ARE TWO THINGS. FIRST THE BATTERY PACK DOES NOT HAVE THE ORIGINAL PERFORMANCE AS TESLA SLOWED DOWN SUPERCHARGING AND NOT GETTING THE MILES THE BATTERY IS SUPPOSED TO GET WITH A SAFETY UPDATE. SECOND THE TOUCH SCREEN GLITCHES AND HAS TO BE RESET MANY TIMES AND IT HAS A COMMON ISSUE OF THE MEMORY GOING BAD AND I AM NOW SEEING SYMPTOMS OF IT GOING BAD. *TR

MODEL S IN THE JUNKYARD. VENDOR HAS BEEN KIND ENOUGH TO PROVIDE A CLOSE UP PHOTOGRAPH OF THE SNAPPED FRONT SUSPENSION PARTS. THE SUSPENSION ARM HAS BROKEN IN HALF DUE TO THE BAD QUALITY CAST MONKEY METAL THAT TESLA USES. HOW MANY MORE EXAMPLES OF THESE FAILURES DO YOU NEED BEFORE YOU DEMAND A RECALL? THANK YOU FOR YOUR ATTENTION. VEXED CITIZEN ETC. ETC.

AFTER THE SHOCK (BECAUSE OF THE FAILED AUTOPILOT), ALL THE LIGHTS TURNED OFF AND IT WAS NOT POSSIBLE TO TURN THEM ON BY USING THE WHICH NEAR THE WHEEL. TO TURN THEM ON, I HAD TO RESET THE CAR FROM THE CENTRAL CONSOLE. THE DASHCAM FOOTAGE IS AVAILABLE HERE: HTTPS://WWW.DROPBOX.COM/S/RJVY3FTOAKX7J74/TESLA_AUTOPILOT_AND_LIGHTS_DEFECTS.MP4?DL=0

ONE OF THE LIGHTS DOES NOT TURN ON AUTOMATICALLY OR AUTOMATICALLY TURNS OFF. A MANUAL RESET FROM THE MAIN CONTROL SCREEN IS NEEDED TO TURN THEM ON. THE VIDEO FOOTAGE IS AVAILABLE HERE: HTTPS://WWW.DROPBOX.COM/S/RNJE8Y4TC3GRXG3/TESLA_LIGHTS_BUG.MP4?DL=0

AUTOPILOT FEATURE IS EITHER NOT DETECTING ROAD CONSTRUCTION CONES OR DETECTS BUT THE SOFTWARE IGNORES THEM AND FOLLOW THE WHITE LINES. THE DASHCAM VIDEO IS AVAILABLE AT [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

PLEASE SEE THE ATTACHED REPORT I FILED ON SAFER CAR.GOVE AND THE LETTER I WROTE TO TESLA. I HAVE NOT GOT RESPONSE TO ANY OF THOSE.. .THIS PROBLEM HAPPENED AFTER I HAD SUCCESSFULLY TURNED THE CAR 90 DEGREE TO PARK HEADON. THE CAR HAD TO BE AT A VERY LOW SPEED AT THAT TIME. THEN WHEN I AS JUST A COUPLE OF FEET FROM THE CURB, THE CAR ACCELERATED OUT OF CONTROL. IF YOU GET THE REPORT FROM TESLA, YOU WILL FIND THAT CAR COULD NOT HAVE ACCELERATED THIS FAST EVEN IF I HAD PRESSED THE ACCELERATOR PEDAL BY MISTAKE. MANY OTHER DRIVERS HAVE EXPERIENCED THE SAME PROBLEM. IT IS A SERIOUS PROBLEM AND PLEASE DON'T TAKE IT LIGHTLY. I ASKED TESLA TO GIVE ME THE REPORT OF THAT TIME AND THEY DID NOT GIVE. WE ALL FEEL THAT TESLA HAS BECOME SO MIGHTY THAT IT DOESN'T CARE. WE DEPEND UPON YOU FOR OUR SAFETY. SO PLEASE DO FULL ENQUIRY.*DT*JB

AS USUAL, I DROVE TESLA TO WORK. MY PARKING SPOT IS A HEAD-IN PARKING SPOT. TO PARK MY CAR I HAVE TO MAKE A 90-DEGREE TURN, SO I PRESSED THE BREAKS TO SLOW THE CAR. JUST AS THE CAR COMPLETED THE 90-DEGREE TURN AND I WAS ABOUT TO STOP THE CAR TO COMPLETE PARKING, IT ACCELERATED OUT OF CONTROL. IT JUMPED THE CURB IN THE FRONT AND HIT BUSHES ABOUT 5-6 FEET AHEAD. THE CAR SUFFERED EXTENSIVE DAMAGE THAT IS ESTIMATED TO COST ABOUT $20,000. I ALSO TRUST THAT TESLA IS COMMITTED TO MAKING TESLA 100% SAFE TO DRIVE. THEREFORE, IT IS IN BOTH PARTIES' INTEREST TO FIND WHAT EXACTLY HAPPENED. FORTUNATELY, TESLA KEEPS TRACK OF EVERY MOVEMENT THAT EVERY TESLA MAKES. THE RECORD CAN PROVE BEYOND DOUBT WHAT EXACTLY HAPPENED. I, THEREFORE, REQUEST A COMPLETE RECORD OF WHAT HAPPENED AT THE TIME OF THE INCIDENT. THIS INCIDENCE HAPPENED BETWEEN 9:50 AM AND 10 AM EST ON AUGUST 22, 2019. AS I WAS MAKING A 90-DEGREE TURN TO PARK, YOUR RECORD WOULD CERTAINLY SHOW THAT I PRESSED THE BREAKS DURING THE TURN. THE ONLY WAY I COULD HAVE PUT THE CAR IN THE HIGH ACCELERATION - THAT MY WIFE AND I NOTICED - WOULD BE THAT I LIFTED MY FEET FROM THE BREAK AND INSTANTLY PRESSED VERY HARD ON THE ACCELERATED PADDLE. I CAN'T UNDERSTAND HOW COULD THAT BE FEASIBLE. IF THE RECORD DOES NOT SHOW THIS PRECISE PATTERN, THAN IT POINTS TO A POTENTIAL SOFTWARE FLAW. PLEASE PROVIDE ME AND THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) WITH THE COMPLETE RECORD OF EVERY EVENT THAT HAPPENED WITH MY CAR ON AUGUST 22, 2019 BETWEEN AROUND 9:50 AM AND 10 AM. SOME OF THE MOST IMPORTANT PARAMETERS THAT ARE CRUCIAL FOR THE ANALYSIS OF THE SITUATION ARE: WHAT WAS THE LOWEST SPEED OF THE CAR, AT WHAT TIME THAT HAPPENED, WHAT WAS THE HIGHEST ACCELERATION OF THE CAR AND THE TIME INTERVAL BETWEEN THE LOWEST SPEED AND HIGHEST ACCELERATION.*DT*JB

TESLA IS OFFERING THIS VIN FOR SALE ON ITS WEBSITE, BUT IS IN NON-COMPLIANCE WITH 573.15 (B) 2 AS THERE IS NO HYPERLINK ON THE MANUFACTURER'S MAIN UNITED STATES WEBSITE. IN ORDER TO ACCESS VIN RECALL LOOKUPS, THE USER MUST CLICK 4 LEVELS DEEP (MAIN -> PRIVACY AND LEGAL -> RECALL -> CLICK HERE TO CHECK IF YOUR CAR IS AFFECTED BY A RECALL).

LEFT FORELINK CRACKED WHILE TURNING THE WHEEL IN A PARKING LOT

TL* THE CONTACT OWNS A 2016 TESLA MODEL S. THE CONTACT STATED THAT A YEAR AGO, WHILE TRYING TO EXIT THE PARKING LOT, THE GEAR WAS PUT IN DRIVE, HOWEVER, THE VEHICLE ACCELERATED BACKWARDS AND CRASHED INTO THE VEHICLE BEHIND. THERE WAS NO INJURY. THERE WAS NOT POLICE REPORT. THE VEHICLE WAS DAMAGED BUT WAS NOT TOWED. THE FAILURE THE AIR BAG DID NOT DEPLOY. THE RECURRED RECENTLY AS THE CONTACT ATTEMPTED TO PARK BETWEEN TWO VEHICLES THE VEHICLE WENT IN REVERSE AND CRASHED INTO THE VEHICLE ON THE LEFT. THE CONTACT WAS NOT SURE OF ANY WARNING. THE DEALER WAS NOT CALLED IN EITHER CASES. THE MANUFACTURER WAS NOT MADE AWARE OF ANY OF FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 33,000.

The contact owns a 2016 Tesla Model S. The contact stated that the center console screen was blank which caused several other electrical failures. The contact then received notification of NHTSA Campaign Number: 21V035000 (Back Over Prevention, Visibility, Exterior Lighting). The dealer was contacted and informed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000. Parts distribution disconnect.

FRONT RIGHT FORE LINK FAILED DISABLING STEERING TO WHEEL. FAILURE OCCURRED WHILE IN CITY DRIVING AT MEDIUM SPEED. SYMPTOM WAS LOUD NOISE FROM FRONT RIGHT QUARTER PANEL AREA AND SHUDDERING. CAR WAS TOWED VIA FLATBED TRAILER TO TESLA SERVICE FACILITY IN RIVIERA BEACH, FL. SERVICE PERSONNEL REPLACED BOTH FRONT FORE LINKS ALONG WITH THE RIGHT FRONT TIRE. WORK WAS COVERED BY WARRANTY.

SUSPENSION: THE VEHICLE STARTED MAKING CRUNCHING/GRINDING SOUNDS WHEN TURNING OR GOING OVER ANY SLIGHT BUMPS AT HIGH AND LOW SPEEDS. WHEN TURNING THE STEERING WHEEL, THE ENTIRE VEHICLE WOULD TILT UP AND DOWN. ALSO IN DRIVE AND REVERSE, THE FRONT PASSENGER TIRE WOULD HIT THE WHEEL WELL. WHEN THE BRAKES WERE APPLIED, THE VEHICLE WOULD MAKE SOUNDS AS WELL. WE TOOK THE VEHICLE IN AND THEY FOUND THAT THE UPPER CONTROL ARM HAD SNAPPED AND THE LOWER CONTROL ARM HAD BEEN DAMAGED AS WELL. THEY SAID IT WAS A RESULT OF THE VEHICLE GOING OVER A SEVERE BUMP OR NORMAL WEAR AND TEAR. THE VEHICLE ONLY HAS 38,000 MILES ON IT AND HAS NEVER BEEN DRIVEN OVER EXTREME CONDITIONS. WHEN LOOKING AT THE PART, IT LOOKS MORE LIKE A RESULT OF A MANUFACTURING DEFECT (STRESS FRACTURE) RATHER THAN NORMAL WEAR AND TEAR. FORTUNATELY WE DID.M NOT EXPERIENCE COMPLETE FAILURE WHILE DRIVING, AS IT POTENTIALLY COULD HAVE BEEN CATASTROPHIC.

TESLA PUSHED OVER-THE-AIR SOFTWARE UPDATES TO MY VEHICLE, WHICH REDUCED THE RANGE THE CAR COULD TRAVEL ON A SINGLE CHARGE, OWNERS. THE SOFTWARE UPDATES, WHICH STARTED IN MAY 2019, WERE MADE TO FIX FOR BATTERIES THAT COULD IGNITE IN NON-CRASH SCENARIOS.

RE: NHTSA ACTION NUMBER: DP19005 - INVESTIGATION SUBJECT : BATTERY MANAGEMENT SOFTWARE UPDATES STARTING WITH A SOFTWARE UPDATE IN MAY 2019, TESLA CAPPED THE MAX VOLTAGE THE HIGH VOLTAGE BATTERY WOULD CHARGE TO. THEY CLAIM THEY DID THIS "OUT OF AN ABUNDANCE OF CAUTION" AFTER SEVERAL NON-CRASH FIRES HAPPENED TO THESE MODELS. TESLA TOOK ACTION TO DOWNGRADE HORSEPOWER AND RANGE ALONG WITH ALL OTHER ASPECTS OF PERFORMANCE THROUGH A TOTAL VOLTAGE CAP AFTER CLAIMING TO BE RELEASING A FIRE-SAFETY UPDATE, BUT OFFICIALLY NO SAFETY UPDATE WAS RELEASED. THIS CHANGE HAPPENED WHILE THE CAR WAS PARKED IN MY GARAGE AND STATIONARY.

SUDDEN SQUEAK AND FRONT OF THE CAR FELT MORE BOUNCY WHEN GOING OVER BUMPS OR ANY ELEVATION. ALSO WHEN LOWERING OR RAISING AIR SUSPENSION WILL MAKE RUBBING SOUND. CAR HAS NEVER BEEN INTO ACCIDENT OR ANY DAMAGE.

TL* THE CONTACT OWNS A 2016 TESLA MODEL S. WHILE DRIVING VARIOUS SPEEDS, A LOUD HUMMING AND KNOCKING NOISE OCCURRED AND THE VEHICLE VIBRATED. THE ORIGIN OF THE NOISE WAS UNKNOWN AND THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO TESLA (LOCATED AT 9428 REISTERSTOWN RD, OWINGS MILLS, MD 21117, (410) 415-1411) WHERE IT WAS TEST DRIVEN. THE TECHNICIAN HEARD THE NOISE, BUT COULD NOT DETERMINE FROM WHERE IT WAS COMING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 19,232.

HELLO, I PURCHASED A USED CAR FROM LEXUS OF ROCKVILLE ON SATURDAY AND AS I WAS DRIVING HOME I HEARD A 'PRESSURE BUFFETING SOUND' ( SOUNDS LIKE A WINDOW IS CRACKED- BUT ALL WINDOWS ARE UP) I CONTACTED LEXUS ON MY WAY HOME AND THEY TOLD ME TO BRING BACK THE CAR . I RETURNED WITH THE CAR AND THE SALESMAN AND SALES MANAGER TOLD ME THEY WOULD NOT TAKE THE CAR BACK BECAUSE I PULLED OFF THE LOT WITH THE CAR. THEY REFUSED TO EVEN LOOK AT THE CAR. AND INFORMED ME THERE WAS A NO RETURN POLICY. WHICH IS RIDICULOUS. NOW, I'M STUCK WITH A $50K THAT I CAN'T DRIVE. THE NOISE IS SO BAD IT IMPEDES MY ABILITY TO DRIVE, WHICH IS A COMPLETE SAFETY HAZARD . I EVEN ASKED IF THEY COULD TAKE THIS CAR BACK AND LET ME FINANCE A DIFFERENT CAR AND THE SAID 'ABSOLUTELY NOT'. I HAVE OWN 2 TOYOTA'S AND NEVER EXPERIENCED ANYTHING LIKE THIS. I WANTED TO DO BUSINESS WITH LEXUS BECAUSE I ALWAYS HAD GOOD EXPERIENCES BUT I NOTICE YOUR CUSTOMER SERVICE HAS FALLEN WAY BEHIND THE CURVE. VERY DISAPPOINTING EXPERIENCE. DAILY I DEAL WITH CORRESPONDENCES WITH THE WHITE HOUSE AND CUSTOMER SERVICE IS ALWAYS OUR ONE NUMBER ONE CONCERN BUT CLEARLY LEXUS OF ROCKVILLE DOES NOT BELIEVE IN CUSTOMER SATISFACTION. THIS CAR CAME FROM AUTO ACTION DEFECTIVE AND NOW THE DEALERSHIP REFUSES TO FIX THE PRESSURE BUFFETING PROBABLY AND IS PASSING THE EXPENSE ON TO THE CUSTOMERS . WHICH IS EXTREMELY DECEPTIVE PLEASE, CONTACT ME [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I HAD JUST FINISHED WASHING/DRYING MY 2016 TESLA MODEL S (LESS THAN 22K MILES), AND WHILE VERY SLOWLY BACKING OUT OF MY INCLINED DRIVEWAY WITH THE STEERING WHEEL TURNED TO THE RIGHT, I HEARD AN AUDIBLE CRACK, FOLLOWED BY THE RIGHT TIRE RUBBING AGAINST THE WHEEL WELL LINER. ON THE DRIVEWAY, I FOUND A SEMI-CIRCULAR PIECE OF ALUMINUM, WHICH TURNED OUT TO BE A CRACKED FORELINK.

STIFF STEERING WHEEL. SPORADICALLY THE STEERING WHEEL GETS EXTREMELY STIFF AND MAKING TURNS ESPECIALLY MINOR COURSE ADJUSTMENT VERY DIFFICULT ON BOTH DIRECTIONS. IT MAYBE RELATED TO HIGH SPEED BUT DOES HAPPEN WHEN I DRIVE ABOUT 30 - 40 MILES AN HOUR OR EVEN SLOWER. IT FEELS VERY DANGEROUS BECAUSE I JUST CANNOT MAKE A SMOOTH TURN.

THE MCU (MASTER CONTROL UNIT) IS THE 17" TOUCH SCREEN DISPLAY THAT CONTROLS MOST OF THE FUNCTIONS OF THE VEHICLE. VEHICLE HAS BEEN PLAGUED OVER IT'S LIVE WITH FREEZE UP'S AND REBOOTS. APRIL 2019, SCREEN LOCKED UP AND WOULD NOT RESTART, WHICH CAUSED VEHICLE TO LOOSE PROPULTION, POWER ASSISTED BRAKES, POWER STEERING, WINDOW CONTROLS (HAD TO USE EMERGENCY MANUAL RELEASE TO EXIT VEHICLE, THEN GO BACK IN AND SQUEEZE BETWEEN THE SEATS TO GET MY DISABLED SON OUT OF THE BACK AS THE BACK DOOR HANDLES DID NOT OPERATE EITHER AND HAD TO TRY AND FIND THE WELL HIDDEN MANUAL RELEASE HIDDEN UNDER THE CARPET WITH NO MARKINGS TO GET THE REAR DOOR OPEN AND HIM OUT OF HIS CAR SEAT). VEHICLE ALSO WOULD NOT GO IN TO PARK, I HAD TO USE MY SHOES (WITH STEEL TOE) UNDER THE WHEELS TO KEEP THE VEHICLE FROM ROLLING DOWN AN INCLINE. THIS ALSO PREVENTED THE HOOD FROM BEING OPENED TO POTENTIALLY PULL THE POWER TO THE VEHICLE TO FORCE A RESET AS THE RESET BUTTONS DID NOT WORK. ALSO TRUNK WOULD NOT OPEN AND HAD TO CLIMB THROUGH THE INSIDE TO GET TO THE MANUAL RELEASE FOR THE TRUNK TO GET DIAPERS FOR MY DISABLED SON WHILE WE WAITED 4 HOURS FOR A TOW. ONCE DOORS WERE SHUT, NO WAY TO GET BACK IN. HEAD LIGHTS ALSO WOULD NOT TURN OFF. HAD IT TOWED TO TESLA SERVICE OF HIGHLAND PARK, ILLINOIS FROM MILWAUKEE COUNTY, WISCONSIN. THEY SAID THE HEADLIGHTS STAYED ON ALL NIGHT, AND THAT THE CAR "FIXED" ITSELF THE OVERNIGHT SOME HOW. NO ADDITIONAL INFORMATION WOULD BE PROVIDED. THAT WAS THE WORST FAILURE, HOWEVER, IT STILL LOCKS UP AND REBOOTS AT RANDOM TIMES AS IT'S IN USE. EITHER WHILE DRIVING (WHEN THAT HAPPENS I LOOSE TURN SIGNALS AND OTHER SAFETY FEATURES AS WELL AS ABILITY TO CONTROL VEHICLE SETTINGS) OR WHILE PARKED PREVENTING IT FROM BEING DRIVEN.

THERE IS A PENDING RECALL FOR THIS VIN. I WAS DELIVERED THIS USED VEHICLE BY TESLA IN APR 2019. I ASKED THEM TO COMPLETE THE RECALL AT THAT TIME. I WAS TOLD THE PART IS BACKORDERED. SEVERAL REMINDERS AND 9 MONTHS LATER IT SEEMS TESLA IN NOT INTERESTED IN ADDRESSING THIS RECALL.

LEFT FRONT SUSPENSION WAS BROKEN. CAR WAS LAYING FLAT ON THE FLOOR WITHOUT ANY PRIOR INCIDENT.

MY WIFE DROVE THE TESLA MODEL S TO WORK AT O'CONNOR HOSPITAL. ONCE SHE AT THE PARKING LOT AND MANEUVERING INTO THE PARKING SPACE, THE CAR SUDDENLY ACCELERATED AND IT END UP OVER THE CURB INTO THE LANDSCAPE AND CRASHED INTO A TREE. AFTER FIXING, WE HAVE ASKED TESLA CENTER TO LOOK INTO THE LOG TO SEE WHAT COULD HAVE HAPPENED TO THE CAR BUT THEY SAID THAT BECAUSE IT TOOK A MONTH TO FIX THE CAR SO THAT LOG WAS FILLED WITH TOO MANY OTHER NOTIFICATIONS. THE DAMAGE WAS ALMOST 9K AND WE HAD INSURANCE PREMIUM INCREASE SINCE THE ACCIDENT.

TAKATA RECALL. I HAVE A TESLA MODEL S 2016 AND I RECEIVED A RECALL NOTICE ABOUT THE AIRBAG INFLATORS OVER A MONTH AGO. I EMAILED TESLA SERVICE TO SCHEDULE AN APPOINTMENT AND OVER A MONTH LATER (TODAY) THEY RESPONDED THAT THEY DO NOT HAVE A SERVICE CENTER NEAR MY LOCATION. TESLA HAVE COME TO PUERTO RICO TO SERVICE MY VEHICLE AND OVER 100 OTHERS TESLA IN PUERTO RICO BUT NOW THEY CAN'T REPLACE MY AIRBAG INFLATOR SYSTEM THAT CAN EXPLODE DUE TO HIGH HUMIDITY? PUERTO RICO HAS VERY HIGH HUMIDITY AND I HEAR I WILL BE INJURED IF THEY CAN'T SERVICE MY CAR. PLEASE HELP. MY TESLA WAS BROUGHT TO PUERTO RICO WITH PERMISSION AND THEY HAVE SERVICED MY VEHICLE IN PUERTO RICO ON MULTIPLE OCCASIONS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

TL* TAKATA RECALL. THE CONTACT OWNS A 2016 TESLA MODEL S. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V002000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TESLA (1200 OLD SKOKIE VALLEY RD, HIGHLAND PARK, IL 60035, (847) 579-0028) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2016 TESLA MODEL S. THE CONTACT RECEIVED AN UNKNOWN RECALL NOTICE REGARDING THE AIR BAGS. THE CONTACT ALSO RECEIVED A LETTER FROM THE TESLA CORPORATION STATING THAT THE PARTS WOULD NOT BECOME AVAILABLE UNTIL SPRING OF 2019. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

HERE IS A THREAD IN WHICH A TESLA OWNER CREDITS TESLA WITH SAVING HIS LIFE. HTTPS://FORUMS.TESLA.COM/FORUM/FORUMS/MY-TESLA-SAVED-MY-LIFE#COMMENT-1670291 PHOTOS REVEAL THAT THE REAR LEFT WHEEL IS MISSING AND THE SUSPENSION COMPLETELY TORN OFF. SEE ATTACHED PHOTO. OWNER SUBSEQUENTLY POSTED A VIDEO OF THE CRASH: HTTPS://WWW.YOUTUBE.COM/WATCH?V=H8E5_EHKPRI&FEATURE=YOUTU.BE PLAYING THAT VIDEO AT 0.25 SPEED OR WATHCHING IT FRAM BY FRAME ON ANALYZER: HTTP://ANILYZER.COM/?PAGE_ID=7&TYPE=YOUTUBE&VID=H8E5_EHKPRI#PLAYBACKRATE=1&SEEKTO=0 YOU CAN SEE THAT THE TESLA TILTED TO THE LEFT AND THEN DRIFTED TO THE LEFT. THE FOREGROUND LIGHTS AND CARS GO BLURRY AT ABOUT 0:12 INTO THE VIDEO. THE TESLA IS OUT OF CONTROL LONG BEFORE THE PASSING CAR COMES INTO VIEW. AN ALMOST IDENTICAL EVENT ON THE PALI HIGHWAY HAWAII CLAIMED THE LIFE OF OF A PASSING DRIVER JUST A YEAR AGO. THERE ARE FAR TOO MANY OF THESE CASES FOR IT TO BE JUST A FLUKE EVENT. THE TESLA SUSPENSIONS ARE TOO WEAK FOR THE WEIGHT OF THESE HEAVY AND POWERFUL CARS AND BECAUSE THEY ARE MADE FROM CAST OR EXTRUDED ALUMINUM THEY WILL BECOME EVEN WEAKER WITH AGE AND FATIGUE. PLEASE LAUNCH AN URGENT INVESTIGATION INTO THIS. THANK YOU. A VERY CONCERNED CITIZEN. PLEASE NOTE THAT I AM NOT THE OWNER AND HAVE USED A DUMMY USA ADDRESS TO CONFORM WITH YOUR WEBSITE REQUIREMENTS. I HAVE BEEN ADVISED BY A NHTSA INVESTIGATOR THAT IT IS PERMISSIBLE FOR A NON-OWNER AND NON US RESIDENT TO FILE A COMPLAINT. MY FULL CONTACT DETAILS ARE INCLUDED WITH THIS SUBMISSION.

REAR PASSENGER DOOR HANDLE FAILS TO OPEN DOOR. THIS HAS BEEN A ON-GOING ISSUE WITH TESLA MODEL S VEHICLES. MY FIRST 2013 MODEL S HAD OVER 15 DOOR HANDLES REPLACED DUE TO FAILURE. MY CURRENT 2016 MODEL S HAS HAD AROUND 6. THE LAST WAS FRONT PASSENGER DOOR HANDLE REPLACED IN MAY 2018 WHICH WOULD NOT EXTEND NOR OPEN THE DOOR. I HAVE THE FAILED UNIT IN HAND, AS I HAD TO PAY OUT OF POCKET NON-WARRANTY (AS I WAS OVER THE WARRANTY MILEAGE), TECHNICIAN STATED THAT THE DOOR HANDLE SHORTED OUT DUE TO WATER INTRUSION FROM POOR DESIGN (HIS WORDS). REAR PASSENGER DOOR HANDLE HAS NOW FAILED. IT WILL EXTEND, BUT WILL NOT OPEN THE VEHICLE'S DOOR. THIS IS A KNOWN, AND ON-GOING ISSUE FOR THE MODEL S VEHICLES OF ALL YEARS AND TRIM LEVELS. TESLA NEEDS TO COME UP WITH A SOLUTION, AND PERMANENT FIX. I ALSO WANT TO REPORT THAT ALL DOOR HANDLES FAIL TO OPERATE BELOW IN TEMPERATURES OF 20*F ABOUT 25% OF THE TIME AFTER SITTING OVERNIGHT UNLESS THE VEHICLE IS REMOTELY PRE-HEATED (AS THE DOOR HANDLES FREEZE CLOSED INTERNALLY (IN THE DOOR) AND WILL NOT EXTEND.

TAKATA RECALL THANK YOU FOR TAKING THE TIME TO REVIEW THIS COMPLAINT. I AM SENDING IT DUE TO TWO MAIN REASONS: 1 - THIS IS THE SECOND RECALL I'VE RECEIVED FOR THE SAME CAR; 2 - I AM HAVING SAFETY ISSUES WITH MY TESLA SINCE NOVEMBER 2018. AFTER SEVERAL E-MAILS AND VISITING A CENTER IN PERSON, MY ISSUE REMAINS UNRESOLVED AND I AM RARELY GETTING ANY RESPONSES. THE LAST TIME TESLA GOT BACK TO ME WAS IN FEBRUARY. ----- CORE PROBLEM: I AM HAVING RECURRING ISSUES WITH THE ELECTRICAL SYSTEMS OF THE CAR, AND THEY REMAIN AFTER TAKING IT TO A SERVICE CENTER. THE AUTOMATIC EMERGENCY BRAKES FOR THE CAR DID NOT WORK WHEN WE HAD AN ACCIDENT, EVEN THOUGH THE WARNING WENT OFF. I'VE CHECKED AND THE OPTION WAS TURNED ON. THE MAIN ISSUE IS THAT I'VE BEEN PAYING FOR A CAR/FEATURE THAT DOES NOT WORK AS INTENDED, PUTTING MY FAMILY'S SAFETY AT RISK. MORE IMPORTANTLY, I AM RECEIVING ZERO SUPPORT FROM TESLA. THANKS FOR THE HELP, AND PLEASE REACH OUT IF YOU NEED ANY ADDITIONAL CONTEXT.

THE VEHICLE WAS IN SERVICE FOR WARRANTY ISSUE. TESLA BURBANK SERVICE CENTER DENIED TO DONE THE RECALL. REGARDING TO THEM, THE RECALL IS UNNECESSARY AND DID NOT NEED TO BE DONE UNTIL RAINING. HOWEVER, THIS RECALL IS IN NEEDED FOR THE POWER STEERING GEAR ASSIST MOTOR MAY MOVE, CAUSING THE TRANSMISSION BELT TO SLIP, AND RESULT IN REDUCED OR LOST POWER STEERING ASSIST.

MY TESLA P90D 2016 WAS HIT BY A SPRINKLER TRUCK ON DRIVER SIDE,LUCKILY ,I WAS FINE AND I AM PRETTY SURE THE DOOR WAS VERY FIRM.HOWEVER, THE SIDE AIR BAG DIDN'T WORK AND THE DOOR'S SHAPE HAD OBVIOUS CHANGE AND TIGHTLY AGAINST ME.I WILL ATTACH PHOTOS BELOW. I CONCERN THE SENSOR' POSITION IS TOO LOW OR THE QUANTITY'S TOO LESS. WHEN ACCIDENT HAPPENED, BOTH OF VEHICLE IN MOTION ON A CROSSROAD. THE SPRINKLER TRUCK WAS FULL LOADED.

I AM REQUESTING THAT THE NHTSA INVESTIGATE TESLA'S UNEXPLAINED SWERVING ON THE HIGHWAY, FOLLOWED BY ITS FAILURE TO RESPOND TO THE DRIVER'S INPUTS TO THE STEERING, RESULTING IN A SINGLE CAR CRASH. I WAS DRIVING MY TESLA MODEL S IN THE LEFTMOST LANE OF THE NORTHBOUND FLORIDA TURNPIKE AROUND 8 PM. I WAS FOLLOWING THE TRAFFIC AND I BELIEVE MY SPEED WAS AROUND 70 MPH. I WAS IN FULL CONTROL AND THE VEHICLE WAS NOT IN SELF-DRIVING MODE. SUDDENLY, AND WITHOUT WARNING, THE CAR STARTED SWERVING. I TRIED TO STEER IT, BUT THE CAR FAILED TO RESPOND TO MY INPUTS TO THE STEERING (THE STEERING WAS NOT LOCKED). WITHIN SECONDS, THE CAR CRASHED INTO THE MEDIAN, AND FROM THAT IMPACT, CUT ACROSS THE HIGHWAY AND CRASHED NEXT INTO THE GUARD RAILS AT THE OTHER SIDE OF THE HIGHWAY, AND FROM THE IMPACT OF THAT CRASH, TURNED AROUND AND STOPPED IN THE RIGHTMOST / CENTER LANE. THE ACCIDENT RESULTED IN A TOTAL LOSS OF THE VEHICLE. THE WEATHER WAS CLEAR BUT RIGHT AROUND WHEN THE ACCIDENT HAPPENED, A LIGHT DRIZZLE STARTED. BECAUSE THE ACCIDENT RESULTED IN DAMAGE TO THE HIGHWAY GUARD RAILS, I RECEIVED A CITATION (WHICH I AM PLEADING 'NOT GUILTY' TO). MY HUSBAND AND I BOUGHT THIS NEW MODEL S VEHICLE IN MARCH 2016. THE CURRENT MILEAGE ON IT WAS ALMOST 60,000 MILES. WITH REGARDS TO THE MAINTENANCE HISTORY OF THE VEHICLE, THE FOLLOWING MAY BE PERTINENT INFORMATION: 1)WE RECEIVED A SAFETY NOTICE FROM TESLA IN MARCH 2018 REGARDING THE POWER STEERING COMPONENT (EMAIL ATTACHED). HOWEVER, THE EMAIL DID NOT REQUIRE ANY IMMEDIATE ACTION ON OUR PART AND SIMPLY ADVISED US TO WAIT FOR AVAILABILITY OF PARTS IN OUR REGION. WE NEVER RECEIVED ANOTHER NOTICE. 2)IN APRIL 2018, AFTER A HEAVY RAIN EVENT, THE CAR WOULD OCCASIONALLY SHUT OFF AND NOT RESTART. IT WAS SERVICED BY TESLA, AND FOUND TO HAVE NO OTHER CONCERNS (INVOICE ATTACHED). TESLA WAS NOTIFIED 9 DAYS BACK AND WE ARE WAITING FOR AN EXPLANATION.

MY CAR IS SUPPOSED TO CHARGE AT A RATE OF 120KW AT THE TESLA SUPERCHARGERS THROUGHOUT THE COUNTRY BUT TESLA HAS THROTTLED MY MAX POSSIBLE SPEED TO 93KW. THEY ARE SAYING THAT MY BATTERY IS DEFECTIVE AND HAS DEGREDATED TO A POINT OF WHICH IT CANNOT CHARGE AT FULL SPEEDS AND THE REDUCTION IN SPEED IS TO ENSURE MY CAR BATTERY WILL NOT BECOME FURTHER DAMAGED. THIS BATTERY CHARGING ISSUE OCCURRED PRIOR TO MY OWNERSHIP AND I WAS NOT TOLD ABOUT THIS WHEN PURCHASING MY USED TESLA FROM THE TESLA WEBSITE. I REQUESTED TESLA TO REPAIR MY BATTERY SO I CAN CHARGE AT THE FULL ADVERTISED SPEED BUT THEY ARE DECLINING ANY REPAIRS AND STATING THAT MY BATTERY IS WITHIN THE NORMAL OPERATING RANGE AND THIS SLOW DOWN WILL ONLY ADD A FEW EXTRA MINUTES TO EACH OF MY CHARGING SESSIONS. WHEN I'M TRAVELING THROUGHOUT THE COUNTRY AND TALKING TO OTHER OWNERS AT THE SUPERCHARGING STATIONS THEY ALL ARE ACHIEVING THE FULL CHARGING SPEED OF 120KW OR EVEN FASTER IN SOME CASES. MY CAR CURRENTLY HAS APPROX 58000 MILES AND THE BATTERY IS STILL COVERED UNDER TESLAS 8 YEAR UNLIMITED MILE WARRANTY.

REFERENCE COMPLAINT ID #11142878 FOR MORE DETAIL. THIS IS ADDITIONAL INFORMATION REGARDING THE COMPLAINT ID#11142878. I BELIEVE THAT MY VEHCILE FAILED TO STOP IN A REASONABLE DISTANCE AS FOUND IN SEVERAL DRIVE TESTS OF MODEL S BY AUTOMOTIVE REVIEW SITES. MANY SITES LIST THE BRAKING DISTANCE FROM 60-0MPH AS ABOUT 110 FEET. I AM CERTAIN I WAS WELL BEYOND THIS DISTANCE WHEN I APPLIED MY BRAKES AT 57MPH, YET THE CAR WAS UNABLE TO STOP IN TIME AND IN FACT THE ANTILOCK BRAKES KICKED IN FOR A LARGE PORTION OF THE STOP. THE DRIVING CONDITIONS WERE DRY AND TEMPERATE AT THE TIME OF THIS CRASH. I HAVE A VIDEO AVAILABLE OF THE INCIDENT.

FAILURE OF VEHICLE TO ENGAGE AUTOMATIC EMERGENCY BRAKING OR APPLY ADAPTIVE CRUISE CONTROL BRAKING IN REPSONSE TO A VEHICLE ABRUPTLY STOPPING AHEAD. VEHICLE HAD ADAPTIVE CRUISE ENGAGED AT 57 MPH ON INTERSTATE HIGHWAY AND AN ACC SENSITIVITY OF 2. VEHICLE FORWARD COLLISION WARNING DID ALERT. THIS FAILURE RESULTED IN A REAR-END COLLISION WITH THE CAR AHEAD.

THIS IS ANOTHER COMPLAINT ABOUT THE TESLA SUSPENSIONS. COMMENTING IN THIS FORUM:HTTPS://SEEKINGALPHA.COM/NEWS/3396557-MUSK-DENIES-MURDOCH-FAVORITE-TESLA-CHAIR *** SIMON MAC, CONTRIBUTOR COMMENTS2440 | + FOLLOW @IDAHO STOIC MEANWHILE TESLA HAVE REDESIGNED THE SUSPENSION CONTROL ARMS FOR THE MODEL S/X WITH MUCH STRONGER FORGED ITEMS. MY MODEL S HAD REPLACEMENT SUSPENSION LINKS ON MULTIPLE OCCASIONS, WHICH IN FAIRNESS TO TESLA WERE DONE UNDER THE AUSPICES OF A TSB AND WITHOUT ME BRINGING IT UP AS A CONCERN TO THE SERVICE DEPARTMENT. I ALSO HAD A LOT OF WORK DONE ON THE HV JUNCTION BOX (AGAIN NOT RAISED BY ME). THIS SEEMED TO HAPPEN NOT FAR AFTER THE SUC FIRE IN NORWAY A LITTLE WHILE BACK, A LOT OF OTHER MODEL S OWNERS I KNOW HAD THE SAME WORK CARRIED OUT. THE QUESTION IS ARE THOSE FOLKS WHO ARE SKIPPING THE SUGGESTED MAINTENANCE REGIME, MISSING OUT ON A LOT OF WORK WHICH IS BORDERLINE RECALL, AND TESLA ARE DOING STUFF THAT CAN'T BE OTA'D UNDER THE COVER OF SERVICING.*** PLEASE READ THIS REPORT FROM AN OWNER AND DEMAND THAT TESLA RECALL ALL AFFECTED CARS TO AVOID FURTHER CRASHES AND LOSS OF LIFE. I AM NOT A TESLA OWNER. I AM A CONCERNED CITIZEN. MY FULL NAME AND CONTACT DETAILS ARE INCLUDED WITH THIS SUBMISSION.

THIS IS A COMPLAINT ABOUT TESLA SUSPENSION FAILURES. HERE IS A RECENT FORUM DISCUSSION IN WHICH SEVERAL OWNERS POST PHOTOGRAPHS OF SUSPENSIONS THAT HAVE SNAPPED AT LOW SPEED AND NOT AS A RESULT OF COLLISION DAMAGE. THIS IS ABSOLUTE PROOF OF TESLA SUSPENSIONS FAILING FROM SNAPPED ALLOY PARTS AND FROM SNAPPED (2 PIECE) STEEL BOLTS. DESPITE THIS EVIDENCE NEITHER THE OWNERS NOR TESLA HAVE SEEN FIT TO REPORT THIS TO THE AUTHORITIES. PLEASE DO YOUR JOB AND INVESTIGATE THIS PROBLEM. THESE ARE NOT ISOLATED EVENTS, THEY ARE PART OF AN ONGOING PATTERN OF FAILURE. HTTPS://TESLAMOTORSCLUB.COM/TMC/THREADS/ANOTHER-FRONT-SUSPENSION-CONTROL-ARM-FAILURE.114967/ ** BKELLY, SEP 22, 2018 WOW THAT IS WEIRD. DIFFERENT THAN MINE. IF YOU LOOK AT THE SUSPENSION DETAIL PHOTO THERE ARE THREE CIRCULAR PIECES IN A TRIANGLE BELOW THE RUBBER CV JOINT BOOT. ON MY CAR THE TOP ONE OF THOSE THREE CIRCLES, THE SHINY ONE, BROKE. I BELIEVE THAT IS WHAT MOST PEOPLE HAVE EXPERIENCED. IN YOUR CASE THE LOWER LEFT CIRCLE SEEMS TO BE BROKEN I.E. THE ACTUAL HUB OR WHEEL CARRIER. SOMEHOW THE BALL JOINT CAME APART PERHAPS AS A RESULT. I CANT SEE IF THE BOLT HOLDING THE BALL JOINT IN THE LOWER RIGHT CIRCLE IS STILL IN PLACE POINTING DOWN TO THE GROUND, OR IF THAT BROKE. I HAVE NOT HEARD OF A WHEEL CARRIER BREAKING SINCE THE MORRIS MINORS IN THE 60'S.** ** AMPEDREALTOR, SEP 22, 2018 MAYBE MUSK SHOULD SMOKE LESS POT AND FOCUS ON PUTTING OUT QUALITY CARS.** **CNCREPAIRMAN, SEP 23, 2018 WOW. I CANNOT BELIEVE THESE SUSPENSION CONCERNS HAVE NOT BEEN RECALLED.** I AM NOT AN OWNER. I AM A CONCERNED CITIZEN. A DUMMY USA ADDRESS HAS BEEN USED TO SATISFY YOUR WEBSITE REQUIREMENTS. MY GENUINE NAME AND CONTACT DETAILS ARE INCLUDED WITH THIS SUBMISSION

PARKED MY CAR IN A REGULAR PARKING SPOT. AFTER 30 MINUTES, I RE-ENTER THE CAR AND WHEN I BACKED OUT, THE CAR HAD APPARENTLY LOWERED ITSELF ON THE CONCRETE PARKING BUMPER AND THE CAR DRAGGED THE CONCRETE BARRIER OUT AS WELL AND HEAVILY DAMAGED MY CAR'S FRONT ($6,600 WORTH OF REPAIRS). IMMEDIATELY DROVE TO TESLA SERVICE CENTER AND THEY ESTABLISHED THERE WERE NO PROBLEMS WITH THE SUSPENSION OR ANY OTHER PARTS. "WE ADVISE OUR CUSTOMERS NOT TO PARK OVER PARKING BUMPERS" I WAS TOLD BY THE TSC MANAGER. I FILED A COMPLAINT AND CLAIM FOR REIMBURSEMENT WITH TESLA BUT DID NOT RECEIVE A RESPONSE. A PARKED CAR SHOULD NOT MOVE. NOT FORWARD, NOT BACKWARD, NOT UP NOT DOWN.