2020 Tesla Model X Complaint Log

On 03/13/2026, while driving my 2020 Tesla Model X at approximately 65 mph on a freeway, the front hood (frunk lid) suddenly flew open without warning and slammed into the windshield. The hood rotated upward violently and struck the windshield completely blocking the driver’s forward visibility. This created an immediate safety hazard while traveling at highway speed. Prior to the incident there were no warning messages or alerts displayed on the vehicle screen indicating that the hood was open or improperly latched. Tesla vehicles normally provide a dashboard and a sound alert if the hood is not properly latched before driving. No such warning occurred. The vehicle’s front camera recorded the incident. The video does not show any hood movement or flutter prior to the failure, suggesting that the hood was fully closed before the event. After the incident, Tesla service personnel inspected the vehicle. The technician stated that the hood may not have been properly latched prior to driving. However: The vehicle gave no dashboard warning No hood movement or vibration was visible prior to the event The hood opened suddenly and violently rather than gradually If the secondary latch alone had been holding the hood, some hood movement or vibration would normally be expected prior to full release. Safety Concern A hood opening at highway speed that: occurs without warning results in complete loss of forward visibility presents a severe safety risk to the driver and surrounding traffic. This type of failure could easily cause a high-speed crash. Video evidence of the incident at: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Making a loud squeaky noise and knocking while I turn. The noise is coming from the steering and front suspension arms I believe.

I am a software engineer and owner of two 2020 Tesla Model X (Raven) vehicles. Both exhibit a serious safety defect after installing firmware 2025.44.25.4 with FSD v12.6.4. Vehicle configuration: Model S/X with MCU2 (Intel Atom) and Hardware 3 (HW3). Defect description: When Full Self-Driving (FSD) is engaged, the vehicle intermittently enters a critical failure state while in motion: • The instrument cluster (driver display) suddenly goes completely black • The center screen issues a red “Take Control Immediately” alert with alarms • The infotainment computer performs a watchdog reset and reboots (Tesla logo appears) while the vehicle is traveling at highway speeds This has occurred multiple times on both vehicles. Suspected cause: The 2025.44 software update appears to introduce additional dashcam telemetry writes (speed, steering, FSD state) to the USB device while recording video. On MCU2 (Intel Atom), this creates an I/O and CPU bottleneck that starves display and safety-critical threads, triggering an operating-system watchdog reboot. Disabling Dashcam immediately stops the crashes, indicating a resource-exhaustion condition rather than driver error. Safety risk: During the blackout and reboot, the driver loses all visual feedback from the instrument cluster while being instructed to take control. This creates a high risk of collision, especially at highway speeds or in complex traffic environments. Severity: Loss of driver display and system reboot while driving constitutes a safety-critical defect. This condition could lead to serious injury or death. I request NHTSA investigation into instrument-cluster blackouts and system reboots on Tesla HW3/MCU2 vehicles when FSD and Dashcam are enabled.

I am submitting information regarding repair access and repair estimate concerns involving a Tesla vehicle after a collision. During an insurance claim handled by Tesla Insurance Company, a repair estimate from a Tesla-preferred repair facility was used to declare the vehicle a total loss. However, a manufacturer-owned repair facility estimate would be significantly lower and could make the vehicle repairable. When I attempted to obtain an inspection and estimate from a Tesla manufacturer repair facility, the appointment was cancelled after communication between the insurance company and the repair facility. This prevented me from obtaining a competing repair estimate. Because Tesla operates the vehicle manufacturing, repair network, and insurance services within the same ecosystem, I am submitting this information for review regarding potential impacts on repair access, repairability, and consumer choice.

My 2020 Tesla Model X experiences severe vibration, shaking, and rattling during acceleration, especially between about 20–45 mph and at higher suspension settings. The vibration is strong enough to affect steering stability and safe control of the vehicle during acceleration and lane changes. Tesla has already replaced the front half-shafts twice under warranty for this same problem, but the issue has returned again. This is a known defect documented by Tesla in Service Bulletin SB-21-39-001, which describes excessive front drive unit half-shaft vibration during acceleration and defines the repair with updated components. The latest revision of this bulletin (R3, dated January 19, 2024) explicitly adds “Customer Pay billing” instructions. Despite this, my local Tesla Service Center in Tempe, AZ (Supervisor: Lewis Holguin) refused to apply the SB-21-39-001 Customer Pay billing and instead charged full retail for the repair. On 11/28/2025, I was billed $1,694.86 out of pocket to replace both front half-shafts again (invoice shows approx. $1,046 in parts and $564 in labor). I have documentation showing that other Tesla customers with the same defect were billed only $350 under SB-21-39-001, which demonstrates that Tesla does apply a discounted bulletin rate in some cases. In my case, they refused to honor it even though this is a repeat failure of the same known defect and the prior warranty repairs did not permanently fix the problem. This is a repeat driveline/suspension defect that affects drivability and safety under acceleration. The shaking and vibration make it difficult to maintain stable vehicle control, especially during highway merging or lane changes. I am requesting that NHTSA investigate recurring front half-shaft failures and vibration/shudder issues on Tesla Model X vehicles and Tesla’s inconsistent handling of this known defect and service bulletin.

When turning a loud cranking sound is heard and it makes it hard to turn. It as if something is stopping it from turning.

On or about 20Jun2025: Tesla Driver Assistance Features - After the most recent 2025.20.3 softball update and installation my safety feature of the blind spot monitoring doesn't chim when a car is in my blind spot the car will show red in the font display but the sounds are now inoperable

This is a major safety issue --- we got an error that steering assistance was "reduced" for about 12 hours. Then on [XXX] at around [XXX], we were pulling out of a parked area (after being parked for 2 hours) -- and proceeded to increase speed on [XXX] in Newark, the car steering wheel abruptly LOCKED ITSELF - you couldn't even move the steering wheel. It just locked and shut down completely. We proceeded to do a rest (hitting two scroll buttons) to reset the system over 5-6 times. Each time it takes about 10 mins to complete. It was pure HORROR - sitting on the road with cars just passing by and honking at me behind. I had the hazard lights on, but it was a dangerous situation. I was completely STUCK and immobile. After some time, the steering wheel "magically" started working again. We've dropped the Tesla off at Springfield and they are charging us over $6,000 in damages for this. This is a SAFETY issue (we bought the car in March of 2024) and it's only been 15 months since we've had this used car. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Hello - I'm having extreme Inner tire wear on rear tires due to a bad camber arm design on my Tesla model X. The negative chamber is way outside of normal standards. I had an issue recently where my tire blew out. I did not notice until I had to replace it. I have changed tires three times in the last year. That's just egregious.

We purchased a Tesla Model X 2 years ago and have driven a little over 10,000 miles on it. The car has had continuous suspension problems which resulted in replacing the half shaft twice, control arms and now suspension pins. We drive solely on city roads and highways, it does not seem safe that a car used for regular commute to/from work and school would have such serious mechanical problems so early on.

The contact owns a 2020 Tesla Model X. The contact stated while driving approximately 55 MPH, the self-driving mode disengaged unintendedly. There was no warning light illuminated. The vehicle was taken to a Tesla Service Center, where it was diagnosed that the self-driving system had completely failed. The Service Center determined that the self-driving computer needed to be replaced. The vehicle was in the process of being repaired. The manufacturer was notified of the failure. The failure mileage was approximately 76,000.

I would like to report a significant safety concern affecting Tesla Model X vehicles, and potentially Model S as well. Numerous reports across Tesla forums have highlighted persistent issues with unadjustable negative camber, which results in excessive inner tire wear on all four wheels. In some cases, owners have reported needing to replace their tires as early as 5,000 miles. In my own experience, I had to replace mine at just 14,000 miles. Additionally, I’ve experienced repeated failures of the front axle half-shafts on both the left and right sides. The first replacement occurred at 14,000 miles under warranty, and the second at 38,000 miles—this time at my own expense. Independent automotive professionals have pointed out that the angle at which the half-shafts are installed is too steep for optimal performance. The front motor sits significantly higher than the wheels, forcing the half-shafts to transfer power at an extreme downward angle. This off-axis setup, combined with the vehicle’s weight and high torque output, contributes to accelerated wear of internal components within the half-shafts. Over time, this leads to fatigue and surface damage, causing noticeable shuddering or vibrations during acceleration. To resolve this issue, the half-shafts would need to be more closely aligned with the wheels (on-axis) to reduce mechanical strain and eliminate the root cause of the vibrations. I urge Tesla to further investigate and address this recurring issue, as it impacts both vehicle safety and long-term ownership costs. A safety recall should be issued and reimburse out of pocket expensive back to owners.

I preordered a 2020 Tesla Model X on [XXX], totaling $112,590, with $62,617 paid in cash and the rest financed. On November 30, 2021, I brought the car to the Renton Tesla Service Center for axle noise when accelerating, but they couldn’t replicate it. On February 7, 2022, I returned with the same complaint and was asked to provide a video of the issue. On April 13, 2022, with video proof of the noise, Tesla verified the issue and replaced the axle halfshafts, temporarily resolving it. On [XXX], the noise recurred. Renton Tesla couldn’t replicate it and suggested a wheel alignment, which I paid for. On November 30, 2022, I took the car to Tesla of Bellevue, where they diagnosed worn-out suspension and made repairs, ordering additional parts. On January 9, 2023, Tesla replaced the Drive Unit during follow-up work. On [XXX], the knocking noise returned, but Tesla Bellevue couldn’t replicate the issue, providing no solution. On [XXX], I returned with the ongoing issue. Tesla again identified the problem as halfshaft-related and replaced the parts. Frustrated with no permanent fix, I requested they either find a long-term solution or initiate a buy-back. Tesla completed repairs, left voicemails to pick up the car, and failed to address my buy-back request. On December 5, 2024, Ludee, Tesla’s Bellevue manager, emailed threatening storage fees and impounding if I didn’t retrieve the car. I repeated my request for a buy-back over safety concerns but received another demand letter on December 12, threatening towing and impound charges if I didn’t pick up the vehicle by December 18. Tesla has known about this issue since November 2021 and has only offered temporary fixes despite verbal acknowledgment of the problem. It is not cosmetic but a significant safety concern, with axle noise pointing to potential frame and drive component faults. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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Steering assist reduced. It has been faulty for the past six months and auto pilot doesn’t work. Not repaired as the cost of repair is 5K.

The contact owns a 2020 Tesla Model X. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed, and the vehicle shook erratically. No warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed with a malfunction with the front driver's side half shaft. The contact stated that the front driver's side half shaft needed to be repositioned. The vehicle was being repaired. The contact was informed that it was a known failure. The manufacturer was made aware of the failure. The failure mileage was approximately 28,000.

The contact owns a 2020 Tesla Model X. The contact stated while depressing the accelerator pedal, the vehicle was making an abnormal sound. The contact stated there was a grinding and whining sound coming from the vehicle while driving approximately 30 MPH and the sound was constant. There was no warning light illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the front-end half-shaft needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 46,000.

Tesla updated my vehicle with FSD 12.5.2.1 and it is dangerous and should be recalled. The software is too much for my vehicles processor, it frequently freezes for as long as 10 seconds. This loses my speedometer, my signal information, and happened while merging and nearly caused me an accident. The lane keep assist has retrograded significantly, it often goes outside of the painted lines and is in danger of hitting curbs. The processor feels like it struggles to keep up, and the auto steer is unsettled and jerky as it changes its mind. Previous software worked great, Tesla is pushing the software beyond the hardwares capabilities and it’s going to cause accidents. Please stop them.

I went over a dip (not even a speed hump, but a dip in the pavement) in a parking lot and the front passenger side sounded like the suspension broke. From there every turn or small bump sounded as though metal was on metal. I messaged Tesla to get an appointment to look at it, but they had no appointments for 2 weeks. Feeling as though the car was unsafe to drive while waiting for my appointment, I took it a local Tesla approved repair shop. They told me the bolt that holds the front passenger side of the front subframe and chassis was sheared. After that shop looked at it I had it towed to Tesla, hopeful they would repair it since my warranty expired in June 2024. I have a screen shot of Teslas message stating "The sound is coming from where the sway bar mount, front subframe, and chassis meet. The bolt is broken in the inside the chassis and vehicle will need to go to a body shop to be repaired," Seeing as I did not have an accident or hit anything this seems like a poor design. No body shop wanted to fix it because it was not in an accident. I reached out to Tesla to ask if this was common issue, but they did not answer that question. Online there are several forums with model X owners experiencing the same issue. This is a very expensive repair ($3500-$4000). My warranty was for 4 years/50k miles. My car has 51K and expired in June 2024. When the shop that is doing the repairs asked the tesla parts department if this was an issue with this model, they said the car has too much torque and it shears the bolts. This is dangerous. My front end could have come off, this could have caused a major accident. The car is not safe to drive and they told me the front passenger side frame could have come off the car. Please consider a recall to fix this for others for safety There were no warnings from the car that anything was wrong at any point.

The contact owns a 2020 Tesla Model X. The contact stated that upon activating Smart Summon, the vehicle turned directly towards a vehicle parked to the left at an undisclosed speed, resulting in a crash before that contact was able to cancel Smart Summon, after which the vehicle came to a complete stop. The air bags did not deploy. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. A Police report was not filed, and no injuries were reported. The manufacturer was not notified of the failure. The failure mileage was 57,000.

See attached document for complaint

Since Tesla did a recent software upgrade for the autopilot, the car on a single carriageway drives very close to the right side, and fairly frequently drives over the white line on the right side (i.e. departing from the travel lane). The car used to sit in the center of the lane. The problem does not occur on the highway where it still travels in the center of the lane. The problem occurs when autopilot is used on [XXX] in New Hampshire, southbound from Wakefield to Rochester, NH. Autopilot has to be disengaged to correct the problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Slowed down to make a right turn at approximately 10 mph then heard a loud pop in the rear drivers side wheel. Noticed that wheel no longer had traction. Drove another 1/4 mile to my home where the vehicle was then inspected and noticed the rear tire was not aligned with the vehicle. After further inspection, I noticed the control arm was broken in half. Brought vehicle into a Tesla Service Center and they are claiming the damage was caused by excessive force or impact.

ON [XXX], while driving my second Tesla Model X on [XXX] from Carson City back to Reno at the speed of 79 mph on Autopilot, the same sudden loud alarming situation occurred, with 1. park Assist unavailable 2. Steering assist reduced 3. Adaptive ride control degraded 4. Traction control disabled 5. Stability control disabled 6. Lane departure avoidance features unavailable 7. Automatic emergency Braking is unavailable 8. Automatic vehicle hold disabled. I drove to s stop, the car can't park but remained in neutral gear. Can't hard reset. With my prior experience 1 month ago, I changed it into Tow mode several times, finally was able to switch into Park mode then was able to do a hard reset. When I brought in to Tesla, they said it's the SAME problem, steering rack issue. Another $5300 is gone. How can I be so unlucky to be hit with same model, different year, same problem, same driving condition and almost same place on earth, and both out of warranty and I have to pay in full? There must be manufacture defect on this!!!!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I have a 2020 Model X (23k miles) and the warranty just expired 2 months ago. It suddenly developed a loud creaking in the front end. The creaking seems to be related to the movement of the suspension, but I also notice it when I turn either direction. It’s not related to braking except to the extent that the suspension is compressed slightly with braking. From research it may be the control arms and front sway bar. Apparently this is a very common issue with the Model X per Online forums. Absolutely no reason why any of those parts should be failing for everyone unless it was faulty parts/engineering. This should definitely be investigated.

On at least 3 separate occasions, we parked the vehicle in a lot with no cars or obstructions nearby. We attemped to open the falcon doors to get our baby out and they would not open signalling an 'obstruction'. Then we attempted to override the obstruction and it refused to override. We had to remove our baby out of the front of the vehicle. I've reached out to Tesla for over one month with zero support.

The contact owns a 2020 Tesla Model X. The contact stated that while the vehicle was plugged into the home charging station, an app message was received that indicated that the vehicle had no charging power. Upon inspection, it was discovered that the home charging station electrical cables connecting to the home had malfunctioned causing the electrical wiring to become burnt and charred. The home's electrical wiring was also damaged during the failure. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 53,000.

Just paid to replace the upper control arms and half shafts on my 2020 Tesla Model X. These repairs were required due to a very loud shudder and squeaking noise while driving. These issues came up 6 weeks after my manufacturer warranty expired. This was not the first time my vehicle required suspension related service/repairs. Just by a quick online search Tesla is well aware of these suspension issues as is NHTSA. OWNERS SHOULD NOT NEED TO PAY FOR TESLAS POOR ENGINEERING. NHTSA needs to step up and recall these vehicles and force Tesla to reimburse owners who have paid out of pocket for repairs.

On [XXX] at [XXX] my 2020 Tesla Model X Long Range Plus suddenly started braking while on the highway. I was driving 75MPH to San Diego from Arizona. There was no vehicles around or in front while using the cruise control. This also has been an issue with our 2023 Tesla Model Y and previous Model 3 while driving to Las Vegas at 70MPH. I really think this is safety concern. Luckily there was vehicles behind us with all incidents that took place. I recently took the 2020 Tesla Model X on [XXX] for the issue and the technician found no issues while driving it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

On December 9th, 2023 my 2020 TESLA Model X accelerator pedal broke off while accelerating up a hill. This caused the vehicle to stop and become undrivable on a blind curve uphill. This caused a significant safety risk to me and other drivers. The vehicle had to be towed with police assistance to block traffic due to where the vehicle became inoperable. I had to pay out of pocket about $500 for the repair plus $450 in towing expenses.

On [XXX] traveling south from [XXX] to merge onto [XXX] via the on-ramp, we hit a rough patch of road with potholes/ruts at the shoulder. There was a loud bang, we felt the front of the car drop, and felt an immediate change in steering/stability. We could hear loud scraping/grinding noises, and we pulled to the shoulder as quickly as we could. At first we suspected a flat tire, however the tires were all fine. We could hear air hissing coming from under the car when the ignition was on. The vehicle was towed to a Tesla Service center. We learned that the front driver-side suspension had failed and broke through the surrounding strut tower. The vehicle was deemed a total loss and was sold at a salvage auction, however we do still have the broken part of the strut tower if needed for inspection. Our safety and that of other drivers on the road was put at risk in this event. If we had been traveling on a tighter curve or at a higher speed, we could have lost control of the vehicle and resulted in a crash. We were stranded on the side of a busy highway onramp at night when this incident occurred, which was also unsafe. UNKNOWN if the problem has been reproduced by a dealer or service center. Our understanding is that Tesla is already aware of the suspension issues. The vehicle was inspected by Tesla's Raleigh Service Center, by Erie Insurance, and by a local, Telsa-authorized Body Shop (Relentless Collision). They confirmed the suspension and strut tower failure. There were no warning lamps, messages, or other symptoms of the problem prior to or at the time of failure. After the car was towed to Tesla, a service center representative mentioned that the computer system showed a suspension failure/error message, but we explained that no such warnings came up at the time of the incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Brakes will lock up a pre collision will activate in forward and reverse when no objects are present. It is a hazard to operate the vehicle since it will randomly slam in the brakes will driving down the road or reversing out of a parking space. Also electrical issues vehicle will no longer lock or unlock

"On August 18, 2023, I was driving at 70 mph on I-95 near the 100-mile mark using Full Self-Drive. The front driver-side suspension housing cracked, causing the bottom part of the suspension to detach. This led to the front tire striking the upper part of the wheel, resulting in a tire blowout. A piece of metal from the suspension fell onto the road and hit the rear driver-side tire, causing it to also blow out. The vehicle lost control and came to a stop on the left side of the road."

Premature internal damage to the front half shafts causes the front end to shudder during acceleration between 0-50 mph. This shuddering is distracting and can be felt through the steering column creating a safety risk to the driver and others in the vehicle. I have had Telsa service "repair" this issue under warranty 3 times. AUG 31, 2021 went into Service Center for the Service Bulletin to be Applied to Reseal Area Around Both Front Upper Control Arm Ball Joints With Urethane (Model X) - Modify FEB 2, 2022 went into Service center for the Service Bulletin to be Applied to Inspect Vehicle, Replace Front Halfshafts, Reposition Clevis (Raven Front Drive Unit) - Remove and Replace JUL 28, 2022 went into Service Center for the Service Bulletin to be Applied to Inspect Vehicle, Replace Front Halfshafts, Reposition Clevis (Raven Front Drive Unit) - Remove and Replace I took the vehicle to Tesla for a 4th time in Aug 2023 and because the car is out of warranty they would not repair it under the Bulletin. I decided to take the vehicle to a suspension mechanic and the front axle shafts were removed and rebuilt. The left front rearward lower control arm was also removed and replaced because it was cracked.

Many hard braking incidents Ignores posted speed limits Been close to being rear ended by following cars

I was traveling from Texas to South Carolina and unfortunately decided to take my Model X, which was a bad idea to buy after the worst experience my family had gone thru. During my trip I stopped at supercharger in Cottondale, Alabama while my car was in starting My Model X broke and couldn’t start due to some technical problem with the car (car is still in factory warranty). The called road side assistance and was shipped to service center. 2/7 I am still lingering in middle way off my home or destination. I tried calling service center but no answer and mailbox is also full couldn’t leave voicemail. After trying multiple times (15-18times) finally I was able to speak with someone. 3/7 I was told by Service Super at Fayetteville, GA that car cannot be fixed and they have not started diagnosis and I have to wait for minimum 10days. I told him my situation that I am traveling with my 2 kids ( 6yr & 8yr) and as I am in middle of my trip and not at my home town. 4/7 It’s hard for me to keep waiting for the car and ask him he can help me get the car fixed on priority giving the situation I am in. The Supervisor was not able to arrive on any agreement. I also told him to get the car fixed and ship to Texas since the car was having mechanical 5/7 problem and under factory warranty. I didn’t expect the answer what I got from Tesla service center and was told no. It’s hard to believe that Tesla didn’t care about customer service and after paying such a huge price they don’t care about its product. 6/7 I wanted to bring to Tesla attention and wanted to get some resolution. I am still here with my family and 2 young kids in Atlanta waiting for my car far away from home with zero support from Tesla. #tesla 7/7

The vehicle's A/C system was not working as intended, noticing air is blowing very weak. The vehicle was took to tesla service center and was told that rodents had gotten into the vehicle (not sure how) and chewed wire systems and air filters. Tesla reports the damages affected a/c systems and electrical control for the vehicle including auto pilot assistant. Cost of repair was $2020.17, not covered by tesla insurance.

Loud knocking noise in acceleration, louder on left. Tesla service center says LH/RH Aft Lower Front Suspension Links and Left/Right Front Lower Fore Links need replacing. This is a known issue. Charging $3000 for repair. Although they have stated it is safe to drive. Doesn’t sound safe from what others have experienced.

I drive a 2020 Tesla Model X long range plus. I bought it new and now have about 50,000 miles on it. Over the years, I have experienced quite a few phantom breaking incidents when the car was in auto pilot (self steering mode). Most of these were fairly minor in nature and not much of a concern. This July I drove the car to Colorado and back and had innumerable severe phantom breaking events. In the past the breaking would be fairly gentle and a tap on the accelerator would return the car to the preset speed. In July, the car was essentially “slamming on” the brakes and required an aggressive press of the accelerator to disengage the breaking. It felt like the car was going to come to a stop in the middle of the highway. I was cruising about 70 mph and would say that by the time I could get to the accelerator the speed would be down to about 60 mph. None of these events created any problem with other vehicles, but they were disturbing, nonetheless.

I have driven this vehicle approximately 28,000 miles. I am the original (and only) owner. When using the cruise control the car will break suddenly and aggressively for no apparent reason on the open road. This has happened more than a dozen times. I cannot say what percentage of my driving is done with adaptive cruise control functioning but I would suspect well less than 30% of the 28K miles. On several occasions I surmise it my be related to oncoming vehicles in their normal lane. Fortunately, these episodes have not resulted in any collisions to date.

repeatedly, i have had my car brake harshly when travelling anywhere from 30-55 mph while using adaptive cruise control. there is nevere anything in the road or a car anywhere nearby to warrant a dramatic braking. the decelertion is harsh and alomst caused someone behind me to hit me on 2 occasions. i have repeatedly told Tesla about this and mostly gotten a nebulous response about "hardware" or 'software" issues and that they are working on it. This is dangerous and hurts when it unexpectedly happens!!

My Tesla Model X has 55,000 miles on it. My entire suspension has failed and was replaced. The control arms for the front left and right side have failed as well. My car has been in the shop multiple times in the last 6-8 months. Fortunately I have an extended warranty on the vehicle. But still have to pay a $200 deductible. These parts are being replaced several times.

Continental Cross Contact LX Sport tire on my Tesla Model X delaminated at only 15,000 miles causing extensive damage.

There is a known issue where the ball joints in the steering column wear out prematurely (on all Tesla models) and, if not fixed, can damage the steering column. Example: https://www.reddit.com/r/TeslaModel3/comments/vwrct4/does_anyone_know_why_im_getting_a_very_loud/?utm_source=share&utm_medium=ios_app&utm_name=ioscss&utm_content=1&utm_term=4 If you just Google “Tesla steering wheel squeak,” you’ll come up with plenty of articles about it. Tesla has a tendency to hide or misrepresent ongoing problems, and use its customers as test pilots. Enough is enough!

On multiple occasions (between 6 and 10) while driving east and west on interstate highway 80 between Reno and Salt Lake City the vehicle executed a phantom braking maneuver while autopilot was engaged. I was east bound on 2/2/23 and 2/24/23 and west bound on 2/7/23 and 3/5/23, i.e., these events occurred on multiple days in multiple locations. On no occasion was there any danger of collision with another vehicle or other obstacle. In fact, the braking was most likely to occur as my vehicle topped a rise in the highway followed by a gental downgrade with no other vehicle or turn in the road for at least a mile ahead. The braking was very hard and caused my vehicle to slow by at least 10 mph before I could react. On one occasion, I immediately accelerated to return to the posted highway speed of 80 mph and the vehicle twice more braked hard after I accelerated back to highway speed. Had there been a vehicle behind me, it's likely I would have been rear-ended on multiple occasions. The problem has not been independently verified (though I understand the NHTSA has received many similar reports). The vehicle has not been inspected. There was no warning that the vehicle was going to brake hard though I recognized the circumstances in which it was likely to occur and was prepared to accelerate to counteract the effect. The section of I-80 in which these events occurred is lightly traveled and if Tesla autopilot should be flawless, it should be flawless there! Another source of autopilot phantom braking is flashing lights next to the road warning of animal crossing or prison zones. However, in this case, the braking is gentle and not a hazard. In contrast, 2022 when driving the same section of I-80, phantom braking, as described above, was much less of a problem but flashing lights prompted the vehicle to brake hard. It appears Tesla has fixed flashing light-related problem.

Tesla Suspensions system squeaking problems is well known among the Tesla owners community and Tesla wouldn’t do anything about it. I bought my vehicle in 12/2019 and have brought it in at least 4 times to get the squeaky noise fix and at least 2 more times complaining about it. That’s 6 times in the span of 2 years. Tesla is well aware of the issue but couldn’t find a solution. When schedule for service thru Tesla App, it even have an option for squeaking/noise. Many owners ended up paying so much money after the warranty expired to get the suspension repair.

The rear back doors will not open. The car's computer says an obstacle is detected however there is no obstacle in the way of the doors. (I have a video to prove my claim) the safety of my passengers in the rear seat are at risk as they can not exit the car through the rear door. I have had the vehicle inspected by the dealer (Tesla) however they said they can not recreate what has happened. The warning light "obstacle detected" appeared however there was no obstacle in the way. After rebooting the car's computer it still happened. I was able to drive the vehicle to another location and try the back doors and then they finally opened. I feel the back doors should open any time and any place when the car is in park.

Was pulling out of the Starbucks drive thru when the car accelerated quickly on it's own. The brakes also failed. The vehicle only stopped after hitting a tree and a light pole. Very dangerous situation as this occurred in the morning when Starbucks is busy. State Farm insurance is in possession of the car currently. We are awaiting their findings. Police report is also pending. I did not see a warning indicator on the car or any indications of any problems. However, the car had been serviced frequently for different issues with Tesla. After the accident, Tesla offered no assistance regarding finding out if there was a safety issue and said we were on our own.

Tesla model X is infamous for its acceleration shudder. they have replaced the drive shafts twice already. when you accelerate the wheel vibrates only between 15-35 mph. When you brake hard it does the same thing.

Sudden acceleration