2022 Tesla Model Y Complaint Log

Phantom braking was caused numerous times (over 20) during a 2000 mile roadtrip that seemed to be caused by autopilot misinterpreting heat mirages into an object to avoid. This caused the speed of the car to drastically reduce leading to unsafe braking conditions which caused several near rear collisions.

When I drive my Tesla Model Y in Autopilot, I have noticed Phantom braking atleast 5 times. That too when driving at 70mph it drastically reduces the speed like a sudden break. I have reported the issue to representatives but did not get any satisfactory reply.

What component or system failed or malfunctioned, and is it available for inspection upon request? experienced phantom braking, especially during dry weather with sun, where there are the mirage of water shimmering across the road. this happen too often when mirage are present. How was your safety or the safety of others put at risk? It get to the point I would rather disable its safety feature and drive manually. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? None. Note the driver is deaf, so they are also poor in visible warning compared to audio warning.

I have had several incidents with this car. When using either the autopilot feature or just the cruise control. The vehicle randomly brakes very suddenly. It happens frequently when there is nothing in front of us. The two most recent incidents clearly present a huge safety risk. We were driving on the interstate, there was a semi next to us. We were in the left lane going 75 mph. The car suddenly braked for no reason and in a matter of seconds we went from 75 to 55 mph. Had the semi been behind us we would be dead. The other most recent incident was on a four lane highway. There was a truck behind us. We only had cruise control on and again the car suddenly hit the brakes for no reason. The truck behind us had to swerve to get out of the way and avoid hitting us. I have reached out to Tesla and have been told it is a software issue that they are working through. We have had this issue for the entire life of our car so if they are working to update it, they are not doing so quickly.

When using the cruise control, the vehicle will suddenly brake losing 20MPH before I can react. It has always happened on the interstates, often with no other vehicles in front of me. On the last 2 day trip the brakes applied themselves at least 6 times. I can no longer use the cruise control as I'm afraid somone behind me will crash into me. Tesla has been no help.

On a trip from Estes Park to Lubbock on Aug 12, 2022, there are at least two times of phantom braking under Autosteer, and at least three times of phantom braking under Traffic-Aware Cruise Control (TACC). A phantom braking usually refers to a very sudden brake without any clear reasons. In our case, for every phantom braking during Autosteer or TACC, we were on highway with a speed limit or a few percent over speed limit, the weather was sunny and very clear, there was no cars in front of us in our (in any in most cases) lane, and road condition seems to be very normal. There is no warning from the car either. We are willing to have Tesla to examine the data of our car on that day for these sudden brakes. There was a rain on Aug 11, and the car was inside rain (in a parking lot of Fern Lake Trailhead) then and used (under city condition) after rain on Aug 11. Such sudden brake without any warning would be dangerous if there is a car behind this car. We did not have any accident (no car was behind us when such braking occurred). Our car is new, and we just found this problem. It is NOT reproduced or confirmed by a dealer or independent service center. The vehicle is NOT inspected by the manufacturer, police, insurance representatives or others. I did not observe anything abnormal and messages from the car before this phantom braking.

I have a son 14 who is 99 lbs. It doesn't trigger the passenger airbag for the front seat. According to Tesla the limit is 100 lbs. My son is average height and weight. Why wouldn't a 14 year old kid trigger the Airbag to be on?!? My son has been out of a car seat/booster for 5 years! IMO this is a safety concern and I will have him sit in the back seat, but this seems kind of ridiculous.

Phantom Braking. The most recent instances of phantom braking occurred on a recent trip to Lake Tahoe. The car phantom braked on the way there on the I-5 on August 5th in the afternoon. I don’t have the exact time, the braking surprised us so much that we didn’t think to enter a “bug report”. The I-5 at that section is a 4 lane divided highway. I think the cause of the phantom braking may have been a bridge that had a slight rise, causing the cameras to think there was oncoming traffic. We had the same issue multiple times on the way home on Tuesday, August 9th. In those instances, we entered bug reports. We also had multiple instances of phantom braking when driving on Route 28 around Lake Tahoe on August 7-9. Route 28 is a 2-lane road with alternating light and shadows from the trees. This may have caused the phantom braking, we entered bug reports in those instances

Tesla cameras are equipped with internal cameras intended to monitor driver attentiveness while using “Autopilot” features. The internal monitoring can be bypassed by simply covering the camera. This reduces the attentiveness checks and can be a danger as drivers will use autopilot functionality without proper attention on the road.

On at least 4 occasions, April 4th 2022 and August 6th 2022 to be precise, I was traveling in my Model Y at highway speeds using Full Self Driving when my car suddenly and without warning decelerated and sharply steered out of the lane causing me to have to forcefully intervene to retain control of the car. On the April 4th date there were no cars or traffic around, the incident just happened, on the August 6th incident I was on 495 in fairly heavy traffic and was afraid that I would cause an accident because of the sudden and violent nature of the braking and turning of the car. The other incidents were also at traffic speeds in light traffic.

My husband took ownership of a brand new Tesla Y on Saturday 18 June from the Tesla Loveland dealership in Colorado. In less than 2 months of receiving the car, the electrical system ‘totally failed and ‘malfunctioned’ 3 times, while driving on busy roads/highways which placed my family’s life and safety at high risk of injury and death from a potential head on collision and crash from vehicles driving behind. The 3rd and most recent ‘malfunction’ occurred on Saturday 6 August at 12.46pm when (with no warning from the car’s warning or emergency system) vibrated aggressively before completely stopping in the middle lane of a busy road. This potentially fatal ‘malfunction of the cars electrical system’ was on one of Boulder’s busiest roads. I had turned onto a busy road (so was traveling at a very low speed) when the car started vibrating very loudly and stopped. There was no safety warning by the car nor any time to drive the car to the side of the road. This ‘malfunction’ and total outage put my life and my children’s lives at risk as we were trapped in a 4-lane carriage way and risked our safety to avoid oncoming traffic to get to safety. My husband called the police who created a safety barrier around the car while a tow truck arrived to tow the car to Tesla in Loveland Colorado. The incident put my family’s life at risk including my two young children (aged 8 and 6) who were passengers in the back seat. The first ‘electrical malfunction’ occurred on Thursday July 14 at 9.30pm when the car’s electrical system totally malfunctioned and stopped on a busy road. The car was towed to Tesla in Loveland. Several days later when Tesla technicians advised the problems were fixed and arranged for a Tesla technician to drive to us, the car malfunctioned and stopped on a busy road while the Tesla driver was in the car. It’s was towed again back to the dealership. This car is a lemon, unroadworthy and poses a death risk.

Multiple times while driving across I-70 through Kansas, my car suddenly broke and slowed down at least 10 mph for no reason. There was nothing in the road. One time it even identified a mile marker as a motorcycle. I was almost rearended when it hard broke three times in a row and threw myself and my children forward forcefully. I realize this is an issue under investigation, but until people like myself continue to complain and wonderful folks like you force Tesla to make changes, it is going to continue to be an issue. It's not safe. Thankfully I WAS in the middle of Kansas every time and there was no one around (except for the above mentioned incident where the van behind me was gracious enough to pass and could clearly tell I was having difficulty with the car). If this happened in a crowded area, I for sure would be in a high speed collision. After it happened on my outbound trip, I tried to make note of it on my trip home: what was around me, what the camera was "seeing" on the screen, etc. I noted already the motorcycle instead of a sign. It also seemed to have real difficulty when I could see a mirage and reflections (as it was over 100 degrees out) but I genuinely don't know if cameras can see mirages or if that is only human eyes. Thanks for your help in pursuing the issue!

We are on a cross country trip on open highway and it randomly applies the breaks hard at times for no apparent reason.

The contact owns a 2022 Tesla Model Y. The contact stated while driving approximately 70 MPH with the Autonomous Self Driving feature activated, while attempting to make a lane change, the vehicle was independently self-correcting back into the original driving lane. Additionally, while driving with Autonomous Self Driving feature activated, the vehicle experienced phantom braking and the vehicle stopped in the middle of the highway. The contact stated that there were no obstacles in front of the vehicle to cause the vehicle to experience the phantom braking. The contact also stated that the "Emergency Lane Departure Avoidance" failed to function correctly and would overcompensate when the vehicle made slight lane adjustments. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer where it was diagnosed and determined that the Autonomous Self Driving and Emergency Lane Departure Avoidance features be deactivated. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 6,900.

The "advanced autopilot" feature is extremely dangerous in certain conditions especially construction zones, if a bug is on the windshield, while it is raining or night time without street lamps. I purchased this car as a full time rideshare driver for nearly $100,000 after driving the car for less than 1 month the car has terrified myself, my passengers and my pregnant wife and luckily hasn't killed any innocent bystanders, yet. While in autopilot the car will frequently 'phantom brake' when there is literally no vehicles in front of it, quickly reducing speed from 70mph down to 40mph. This most recent time 7/28/2022 I had a garbage truck like vehicle behind me but thank God I have excellent reaction time and canceled the autopilot and smashed the accelerator just in time before causing a pileup on the expressway. The car constantly misreads speed limit and street signs and will confuse the SR46 little sign for a speed limit sign and slam on the brakes from 65mph down to 46mph. Just yesterday the car decided to go in the middle of the two lane highway and slam on the brakes in the middle of the highway, twice, which terrified my wife and I caught on my 3rd party dash cam. I have tried to reach out to 3 Tesla emails and even SpaceX but I receive no response, big surprise. Additionally I'm smarter than the average bear and use a 3rd party GPS miles tracking app on my iPhone called Everlance which when I've cross referenced with my Tesla app about driving range its not even remotely close to their 303 mile range. I am proving a 33% discrepancy between their claim of mileage and what the car is actually achieving on the road. For example I charge at home to the recommended 90% charge of 269 miles, drive 99.1 miles over about 4 hours and get back home with 80 miles range. 269 - 99.1=169.9 miles but with only 80 miles on the battery that's actually less than half what it should be. I paid $6,000 for FSD I never received and have requested a refund without a response.

As I was pulling into my driveway with the autopilot completely OFF the car started to accelerate hard on its own which could have resulted in an accident had I not been ready for it. Also unrelated to the previous statement; Driving along at 37 mph with the autopilot on, the car slammed on the brakes for no apparent reason nearly resulting in a rear end collision to my car.

Phantom braking occurs very frequently and the dealerships tell me there’s nothing that they can do. We almost got rear ended on a 65 mph highway because of one instance but it happens on a daily basis if using cruise control.

I took delivery of a Tesla Y in February 2022. About a half dozen times since, I've been driving on the highway using cruise control/auto pilot and the car will randomly slam on it's brakes, so hard that loose objects in the car are flying to the front. There was no warning prior or any of these incidents. Thankfully I have not had cars directly behind me when this occurred...if there had been someone behind me they would have absolutely hit me. I have not yet contacted Tesla.

Hello, My name is [XXX] and I had the 2022 Tesla Model Y performance. I had an accident on [XXX]. Car just took control itself, we hit the tree. It was in a residential area, it happened so fast that I could not react to prevent it. After we hit the tree, the car caught fire, It was a nightmare for me, I had my best friend with me at the time of the accident in the front passenger seat. Both of us were unconscious, by the time I got awake, the car was in flames, my friend was still unconscious but then he got awake after I tried with the local neighbor to pull him out from the car. Unfortunately my friend passed away after an accident in 5 hours. I had autosteer assistance on my car as a subscription. Plus my car had a problem with the side cameras, from time to time it was giving me errors - Door Pillar error message. Cops were trying to get information from the car, but according to Tesla representative my car was out of network from June 30, 2022. And I never got any notifications that my car is out of network. I have a case against me VS State of New Jersey, the prosecutor's office charged me with vehicle manslaughter, at the time of accident i gave a statement to the police officer, in December 12, 2023 it was Nationwide recall on Tesla cars, and this recall it was exactly for the same problem what I described to the police officer at the time of accident, so my problem is, I can't retrieve any information from Tesla regarding what happened at the time of accident, DUE TO TESLA had my car out of network for 25 days prior. I can't prove my innocence because of that I'm facing serious charges right now. My complain is about my car being out of TESLA NETWORK FOR 25 DAYS, WITHOUT PROPER NOTIFICATION ON THE APP OR EMAIL, WHILE MY CAR WAS OPERATED EVERYDAY ON THE DAILY BASIS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Hello, My name is [XXX] and I had 2022 Tesla Model Y performance. I had an accident on [XXX]. Car just took control itself, we hit the tree. It was in residential area, it happened so fast, that I could not to react to prevent it. After we hit the tree, car catch the fire, It was a nightmare for me, I had my best friend with me at the time of accident on the front passenger seat. Both of us were unconscious, by the time I got awake, car was in flames, my friend was still unconscious but than he got awake after I tried with the local neighbor to pull him out from the car. Unfortunately my friend passed away after accident in 5 hours. I had an autosteer assistance on my car subscription. Plus my car had a problem with the side cameras, time to time it was giving me errors - Door Pillar error message. Cops were trying to get information from the car, but according to Tesla representative my car was out of network from June 30, 2022. And i never got any notifications that my car is out of network. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While using cruise control (Traffic-Aware Cruise Control) on a recent road trip in our Tesla Model Y, the car unexpectedly and for no apparent reason, abruptly reduced speed. Our car is available for inspection upon request. Our safety and that of others was put at risk as a result of this unexpected reduction in speed while travelling on the highway. An accident could have occurred if cars travelling behind us did not similarly reduce speed to avoid a collision. The problem has occurred on a number of occasions where there was no apparent reason for the car to rapidly reduce speed. It has not been confirmed by a service center. The vehicle has not been inspected by the manufacturer or others. It is a known problem with the 2022 Model Ys based on a published inquiry by the NHTSA (ref: https://electrek.co/2022/06/03/tesla-respond-increase-phantom-braking-complaints/). There were no warning lamps or indicators prior to the unexpected braking event.

We have owned the car approximately 2 weeks and have had 3 episodes of inappropriate activation of emergency braking. The first two were minor slowing of the vehicle when traveling on interstate highway when the system was activated by dips in the road. The third involved a parked pickup truck on the shoulder of the outside curve of a road - resulting in aggressive braking of our vehicle. Frightening. Thankfully there was no closely trailing vehicle. We have inactivated the system, notified Tesla, and scheduled a service appointment.

Phantom braking — the car brakes for no reason in navigate on autopilot as well as adaptive cruise control. The phantom braking is particularly extreme on I80 through Nevada and US Rte 95 through Oregon, which is a two-lane road.

While driving on highways /interstates and using the vehicle cruise control or autopilot, the vehicle will suddenly apply the braking system when there is nothing in front of it. I would list specifics, but it happens every time that we take the vehicle on the highway/interstate, usually within the first 15 minutes. This has happened multiple times on trips, at 80mph (South Dakota) or at 65mph. I have noticed that white vehicles tend to trigger it more than others, even if they are just sitting on the side of the road or parked in a driveway off of the highway. Hills also seem to throw it off, when you are at the top and just over the crest, it has applied the brakes multiple times. This has gotten progressively worse since I've owned the vehicle (Dec 2021) which is why I am only now reporting it. I will no longer use it as I firmly believe me or my family would be seriously injured or killed if there is a vehicle behind me, especially at 80 mph that was not expecting the car to brake hard and as a result rear ended me. This is a significant vehicle vision system issue and it really does need to be addressed before lives are lost, if they have not been already. There are no other issues with the vehicle, no warning lights on and absolutely no indication the vehicle will apply the brakes until you are suddenly lurched forward due to rapid deceleration. I understand this is already on NHTSA radar but believe this is a much larger issue than is being reported.

On my first long road trip using Tesla's Traffic Aware Cruise Control (TACC), I experienced Phantom Breaking (PB) issues. Some of these PB's were mild some with very aggressive responses. I was using just the TACC part of Auto Pilot, sometimes with vehicles near me, sometimes not. After 5 or so of these events in 300 miles or so, with one event early on my return trip, I stopped using all of Auto Pilot. The vehicle is new with no other issues. Software package 2022.20.6

The contact owns a 2022 Tesla Model Y. The contact stated while driving 80 MPH on the highway, the vehicle experienced phantom braking. The contact stated no warning light was illuminated. The contact was able to continue driving to his destination. The contact experienced the failure a second time. The contact took the vehicle to the local dealer and was diagnosed with needing to clean the side sensors that was thought to have caused the failure. The dealer cleaned the sensors. The manufacturer had not been informed of the failure. The failure mileage was approximately 13,000.

The contact owns a 2022 Tesla Model Y. The contact stated while her husband was driving 65 MPH with cruise control activated, the vehicle inadvertently stopped without driver input. The contact stated no warning light was illuminated. The driver was able to continue driving to his destination. The vehicle was not diagnosed or repaired. A dealer was not contacted., The manufacturer had been informed of the failure. The failure mileage was approximately 3,550.

On a 1,500 mile road trip I experienced phantom braking once every 30 minutes while using both auto pilot and cruise control

While driving down the highway, the Tesla slammed on the brakes automatically, with significant force, for no reason.

Model Y will repeatedly break for no reason while using Autopilot. This seems to happen most often less busy and smaller highways. The behavior makes Autopilot extremely unsafe to use when traveling at high speed with other vehicles behind you. There’s absolutely no reason for the sudden breaking with no cars ahead on the road. Shadows, dips in the road, cracks seem to be registered by the car as obstacles.

While using Navigate on Autopilot, vehicle applied heavy braking when no obstacle was present. Vehicle was traveling on a flat highway, no vehicles were within eyesight ahead and there was full daylight with the sun positioned behind the vehicle. Vehicle traveling behind us swerved to avoid collision.

My model Y 2nd row seats are not latching. I keep getting warning ⚠️ alerts. My vehicle been in Tesla service center posesiones since July,2022. Currently still with Tesla Service for repair.

I was driving on freeway 110S in heavy evening traffic. Suddenly Tesla touchscreen showed "Vehicle shutting down - pull over safely" and "Power reduced .. exit and enter may restore operation". Car had enough momentum and luckily I could change one lane and moved to shoulder. There was no crash and I called Tesla roadside assistance for towing car to Tesla service center. The car could not start and towed to nearest service station. This is a safety issue.

Over the last few weeks I've been on several long road trips. During this time I've experienced "Phantom Breaking" (Breaking that I didn't cause) - abruptly. Very strong breaking at time. It happens around once every 40 to 100 miles of driving. It happens when using Cruise Control or when using Enhanced Autopilot. It seems extremely dangerous at times and has caused at least one care behind us to swerve into a passing lane.

On several occasions when in Autopilot the car suddenly rapidly brakes and decelerates for no reason. Last time was this past weekend and car behind barely avoided a collision.

Front trunk (hood) flew open while driving at approximately 40mph. The front trunk lid/hood opened completely and smashed into the windshield, completely blocking driver visibility and breaking the glass. It is unclear as to how the front trunk became unlocked, but in the event it was unlocked while the car was in park, the car should not have been able to shift into gear. Tesla Model Y's Owners Manual states: "If the front trunk is not closed, a message displays on the touchscreen that you cannot shift the vehicle out of Park until the front trunk is securely closed (see Park)." Additionally, the Owners Manual states: "Model Y will not shift out of Park if the front trunk is not securely shut" In the event the trunk was open prior to driving, the car should not have been able to shift out of Park. Or, if the trunk opened while driving, there was a latch or electrical problem. Tesla's representative reviewed the incident log from the vehicle and stated that an ignore button was pressed on screen, once the vehicle indicated that the front trunk was open. Quickly pressing a button while driving to a safe place to pull over is reasonable. But, regardless, there should be some sort of fail over that prevents the hood from flying open in the event the front trunk is accidentally opened, or in the event the trunk randomly opens on its own. Perhaps a secondary latch or disabling the vehicle from driving? The hood flying up, smashing the windshield and completely blocking the drivers' visibility could have caused a severe or potentially fatal collision. Additionally, the incident caused over $4,143.34 in vehicle damage on a car that has just 202 miles on it.

While driving my Tesla Model Y sudden braking happened numerous times. During the last event a Large Semi-trailer Truck was extremely close to my rear bumper felt as if I was going to be rear ended and the Semi was beeping the horn thinking I was placing the brakes. This is very concerning to me. This is a safety concern due to system malfunction.

2022 Tesla was in auto-pilot mode, not FSD. Phantom breaking occured on July 6 in Sacramento on Business 80, two incidents about 20 minutes apart. First incident, vehicle suddently slowed from about 65 to 30. Second incident, vehicle suddently slowed from about 65 to 10 (almost stopped) where we almost rearended. The driver was extremely angry as evidenced when he changed lanes to pass us (can't blame him), as Tesla began to reaccelerate. I have heard of phantom breaking incidents, but twice in one short trip where the second had the potential for a serious accident would indicate to me that Tesla needs to take action. I hope you relay this to them.

phantom braking. It happened several times during my road trip, when I turned on autopilot.

Braking system applied brakes while on the interstate going 75+ MPH no reason to brake, happens quickly on most instances, I hurry to hit the accelorator to speed back up to speed as to not cause any incidents. First several times it is very uncomfortable to experience, causing concern to be easily hit from the rear in areas with more traffic. The issue is not reproduced as it seems to happen when the car "thinks" it has a reason to brake,different enviromental changes such as cars, in the other lane, or shadows seem to have an affect as well. NO inspections have been completed at this time. No warnings seem to be triggered when this takes place, just rapid unexpected deacceleration.

The car had several hard braking incidents while using the adaptive cruise control/autopilot. The hard brake incidents seemed correlated to dark areas on the highway pavement. The incidents appeared correlated with actual darker pavement as well as shadows from overhead bridges.

On July 2nd, 2022 I was driving back from a family visit in Palo Pinto County, TX and had auto pilot engaged for part of the drive. In a span of 40 minutes of that drive on a continuous stretch of Interstate 20 headed east to Dallas the car softly automatically braked once, and twice more strongly braked. In one of those instances I was near another car (near is defined as within 1/8th to 1/4 of a mile) and in both of the other instances I had NO one else within close proximity that could've caused a "reaction". That stretch of i20 is 2 lanes each direction with a median in between, no oncoming vehicles are within at least 75 - 100 feet. In the instance with the car closer, had I not been more reactive and paying attention closely, this WOULD have lead to an accident with another vehicle. In the instances with no traffic IMMEDIATELY near me.. given that rate of speed, it could STILL lead to an accident by over-reaction from others not expecting to see someone slamming on their brakes in a 75MPH zone. Tesla has been extremely unhelpful, their remote diag team says the system is "operating normally" and will not deal with the situation further.

My 2022 Tesla Y brakes suddenly when I am not expecting it to. This has happened many times on the freeway in traffic at high speed and often with large trucks behind me. I am concerned that I will get rear-ended by a much larger vehicle. This unexpected sudden braking has also occurred in city traffic. My car does not have full auto pilot- it has the standard driver assist that can't be removed from the car. I have tried to get help from my local Tesla Dealer but the service dept has been unwilling and uninterested in providing any service for this issue.

Repeated random breaking when in cruise control or auto steer. It is available for inspection upon request. Car abruptly stopped on busy road at 60 miles per hour more than once. Slows on expressway repeatedly, which can potentially cause loss of control or being hit from behind. Vehicle has not been inspected for this issue. There have been no warnings of the problem prior to the failure. This problem has happened the entire time I’ve owned the car, especially, but not only, when driving on freeways.

When using cruise control (with or without auto steering to stay within a lane), the car randomly breaks. This does not appear to be associate with signage along the road. It appears to happen more frequently in the right most lane. There are certain locations where this problem always occurs, but we cannot determine what is different about that particular exit than others. The most dangerous situations have been when the breaking occurs with a car closely following while driving on an interstate in the mountains (I-70). A relative driving my car was almost rear ended at those speeds while driving on I-70. The breaking is random and unexpected, which makes it more dangerous because as driver you are not prepared for this to occur. At a speed limit of 65mph, when you are driving in a curve and suddenly the car brakes, especially when using regenerative breaking, it is the same as slamming on the brakes. This could cause you to loose control over your car. The issue has been known to Tesla but has not been fixed and new cars are advertised and sold with adaptive cruise control when in fact they are faulty, rendering the feature useless at best, dangerous in most cases.

My Tesla provided an in car warning message on June 28 stating that the “front passenger safety restraint system fault” exists. I immediately created a service request (the same day) and included pictures of the fault message. On July 6th, the Tesla service team stated that the appointment required a service center visit (which is not an option when making the appointment originally) and scheduled the appointment for July 25. On July 25, I took the car into the service center. A day later, Tesla confirmed an issue with the OCS module that required a new front passenger seat be installed. Tesla could not provide a date the new seat would be available and let me drive off with the vehicle. I made a follow up appointment on August 16th. On the day of the appointment, the Tesla service team confirmed that the replacement seat was not yet available and they still did not know when it would be. It has now been almost two months since the original alert and despite my proactive efforts, Tesla cannot tell me when this serious safety issue with my vehicle will be repaired. Tesla is allowing its customers to continue to drive vehicles with critical safety issues without any urgency in the repair.

I was traveling on the highway in Indiana between Bloomington and Indianapolis. I started to experience the car braking for no apparent reason. As I continued on my trip and reached a top speed of 75 mph, the car suddenly and without warning slammed on the brakes! It took me a minute to react and regain control of the car. I absolutely would have been rear-ended if anyone had been nearby or possibly caused a chain reaction accident. I am extremely lucky and now very remiss about purchasing this car. I luckily had a passenger who looked up what was happening. We turned off the emergency braking for the remainder of the trip but it is not something you can turn off permanently. You have to turn it off every single time you start a new trip. I wanted this incident reported so Tesla is forced to deal with this issue immediately.

While driving at highway speed and in adaptive cruise control, my car experienced abrupt deceleration. This happened at least 6 times in the course of a round trip from Austin to El Paso and back. In each instance, there was no nearby obstacle, such as a vehicle or debris or an animal. All driving was done in daylight, and the car wasn’t traveling through an underpass or any other shadow.

The car was delivered to me today. It has 15 miles on the odometer. The brakes do not work. I almost crashed into a home. Extreme safety concern. The next device appointment is July 20th. I will wait for them to diagnose the issue. Very concern this auto manufacturer is delivering faulty brand new products to consumers.

On Saturday, 25 June, while driving our 2022 Tesla Model Y north on highway 395 between Lone Pine and Bishop, California, and while cruise control (but not lane assist) was active, I experienced three instances of so-called phantom braking. More precisely, on three occasions within a 10 to 20 minute window, the car automatically braked sharply despite there being no vehicle or other obstacle ahead of me. Each time, the braking was sudden, forceful, and without justification. Had a car been following closely behind me, I could well have been involved in a collision. I stress that my foot was not on the brake pedal when the phantom braking took place. After the 3rd episode, I turned cruise control off and drove another couple of hours (to Mammoth Lakes) without incident. The following day, my wife and I drove the Tesla to our home in the Bay Area. We did not activate cruise control at any point during this approximately 6 hour drive, and experienced no additional incidents. Understandably, we are reluctant to re-attempt the use of cruise control any time soon. I have owned this Tesla Model Y since January of 2022, and these were the first instances of phantom braking.