NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2022 Tesla Model Y. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
Vehicle braking for no reason when using adaptive cruise control or autopilot. On a 485 mile trip on a 2 lane highway going one direction no oncoming traffic lanes and no vehicles close by vehicle would suddenly just slow down rapidly 20vto 30 moh. It did this 9 times until I just turned off cruise control.
Phantom braking while using cruise control.
My car, while in autopilot, panic brakes for no reason. We took a trip cross country and this happened at least 20 times at highway speeds. I had to have my foot over the accelerator to be ready to overtake the panic braking when it happened. Add me to the owners experiencing this issue: https://www.autoblog.com/2022/06/03/tesla-brakes-complaints-nhtsa/
The contact owns a 2022 Tesla Model Y. The contact stated that while driving 72 MPH with the self-driving feature activated, the vehicle experienced phantom braking causing the speed of the vehicle to abruptly decrease. The contact indicated that the failure had occurred on eight separate occasions while driving on the highway the same day with no other vehicles nearby to cause the system to activate. The cause of the failure was not determined. The manufacturer and local dealer were not notified of the failure. The VIN was not available. The failure mileage was 1,000.
Rear passenger seatbelt disengages while driving.
Experienced sudden braking at 79mph on interstate Highway while using Auto Pilot
On 5 or 6 occasions while driving on the highway, using adaptive cruise control, the car has braked with no traffic anywhere around us.
Tesla adaptive cruise control requires user to put the windshield wipers to automatic functioning. However, the auto wipers have a high false positive detection rate, which leads to the wipers unnecessarily turning on while I'm driving. Even after exiting adaptive cruise control, the wipers stay on auto. This is extremely problematic because it makes me have my eyes + one one hand off of the wheel to turn the wipers off. Please put pressure on Tesla to remove faulty auto-wipers software from adaptive cruise control. It's dangerous and distracting.
When the adaptive cruise control is engaged, it will brake excessively for no known reason. It can reduce its speed very quickly sometimes by 10 to 15 mph causing the vehicle behind me to take drastic actions to avoid a collision. I have informed the manufacturer of this issue and told them it happens every day I drive the car, but they have done nothing except saying they are looking into the issue.
Backup camera is not working properly it failed going Blank quite a few times
Autopilot Phantom Braking while using cruise control, adaptive speed control. Occurred 9 times on a single drive. Often with no other cars, or anything in sight - in Death Valley to be specific. Instant breaking would occur, sometimes drastic, at times might have brought car to a complete stop if I'd not taken over control. We are now very reluctant to even use cruise control. This occurs with either adaptive speed control or Enhanced Auto-pilot. FSD is not enabled.
I was driving West bound an the 91 Freeway, just about 1 miles East of the 241 Fasttrack at about 5:30 PM on 30 April 2022. The 241 Fasttrack was shut down for road work and the traffic was averaging about 4 miles and hour, but very stop and go traffic, not a smooth flow. I put the can into dynamic cruise control -- this was done by press down twice on the drive shifter on the right side of the steering wheel. I then took the car out of dynamic cruise control by pressing the drive shifter up once. But I much have forgot I did so as I press the drive shifetr up once again, which puts the can into reverse. I pressed the gas pedal and the car started going backward and I crashed into a vehicle -- I believed the car was in Drive, not Reverse. No one was hurt. My car was undamaged; his 2004 Toyota Corolla had some cracked paint and the left driver side bumper was push back about 3/8th on an inch. I paid the man $450 and he will contact me if he needs more. My complaint is this: the drive selector is being used for drive selection AND engaging and disengaging dynamic cruise control -- it may me to easy to make a mistake where the drive thinks he took it out of dynamic cruise control, but in fact put it into reverse. I do not think the same motion for turning off dynamic cruise control and putting the car in reverse should be on the some stick with the same motion. The only indication is a audible 'tone' when disengaging the dynamic cruise control, but road noise, cabin noise, radio music can be that tone less noticeable. I had the car on 'joe' mode which decreases the tone sound. I don't think 'joe' mode is a safe function as it makes critical sounds less noticeable. The dynamic cruise control sounds should not have to compete with the radio -- the radio should be silenced when the dynamic cruise control tones occur.
On a recent road trip we used cruise control for the first time and had multiple incidents of phantom braking. These were sudden application of brakes completely at random and repeated for no apparent reason.. We haven't used cruise control since due to the possible danger of getting rear ended. Apparently this has been reported for a year or more and currently is being nvestigated. We have had no word from Tesla warning us about this issue.
See attached report
We were on the highway the power went out. The car did not have emergency brake . We could have gotten hit. We finally was able to stop on the shoulder with the driver not letting go off his foot pedal to keep the car from moving. We called Tesla and he wasn’t able to restart the car and yet he said the car has lots of power. The back door doesn’t open in an emergency as well
I am reporting 3 incidences of Phantom braking with adaptive cruise control on, and 2 incidences of phantom vehicle displays on the central console while parking into a garage. 4/17/2022 ~ 1pm. on RT 101 CA between King City and Camp Robert Rest Area/Bradley. Traveling at 75-78 mph on widely separated divided straight highway, with no trees, only low grass, and no cars nearby, we (my wife driving) experienced two sudden jarring braking slowdowns. This is a hazard if there is a car tail-gating us or if the following driver does not expect us to brake for no reason. 4/18/2022 ~ 11am on Rt 10 CA between Palm Desert/Indo and Desert Center, We were traveling at 76 mph on a widely separated divided straight highway, with no trees, and only low grass. A Tesla car in front of us suddenly braked for no apparent reason and shortly thereafter pulled over to the shoulder and stopped. A few minutes later we experienced a sudden braking action in our Tesla car. In May/2022 we observed two separate incidences of a phantom van displayed on the Tesla central console while parking our car into our garage. A phantom van appeared once on the right side and once on the left side when the Tesla car was half-way into the garage. We park in the center of the garage which is relatively empty with 2 plastic tool boxes on the left side and a Traeger grill on the right side. The garage is 19' by 19' with a 16' wide garage door opening.
The contact owns a 2022 Tesla Model Y. The contact stated while driving 70 MPH, the vehicle experienced the phantom braking system failure. The contact stated no warning light was illuminated. The contact was able to continue driving to his destination. The contact stated he experienced the failure twice. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had been informed of the failure via the App. The failure mileage was 1,790.
The contact owns a 2022 Tesla Model Y. The contact stated while driving 80 MPH, the vehicle experienced phantom braking without warning. The contact also stated that the cruise control was activated during the failure. The contact stated that after disengaging the cruise control, the vehicle returned to normal. The vehicle was not yet taken to be diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 3,400.
While on cruise control, the car will, out of nowhere, apply the brakes very aggressively ("phantom breaking"). This despite there being no vehicles nearby or any potential threats to safety. This phantom braking is obviously very dangerous and is a reason why I don't really use it anymore. It has happened 3-4 times since I bought my car, and that's despite not really using cruise control very often (for this reason). Clearly there's a software fault of some kind
When the car is in cruise control or auto pilot, it is performing a lot of phantom breaking. I.e breaking when there are no cars or other obstructions in front of the vehicle. This is a safety hazard for those vehicles that may be directly behind my vehicle increasing the risk of a rear end collision.
Car set at 75 MPH cruise control, brakes unnecessary with no obstructions or danger, and reduces speed to 45 MPH while having adaptive cruise control active. Tesla response = this is a Beta feature. Read your manual. This is incredibly dangerous and a rear end collision waiting to happen. I feel like this is reckless and to just blame it on being Beta is borderline criminal.
On April 15, 2022, I experienced two incidents of sudden braking while in cruise control on a round-trip four-hour drive in my Tesla model Y. I was driving at between 60 and 65 miles an hour on a four-lane road. Between the incidents, I reached my destination and the car was parked for several hours. In each case, there was no car in front of me in my lane, and in one case, as I remember, there were no cars in front of me anywhere near. The car slowed suddenly by 10 to 15 miles an hour, as if I had taken my foot off the accelerator. I applied pressure to the accelerator to return to cruising speed. In each case, the road was dry and the sky was largely cloudless. There was no warning. I bought the car new in January 2022. I have not had the car inspected since the incident. I did investigate on the Internet and learned that there have been many other such incidents with the Tesla Y and 3 models. I understand that the NTSB has an open investigation on the subject. The problem is very serious. Fortunately, there was no one traveling close behind me, or the sudden slowdown might have caused the following car to crash into me.
When operating my vehicle in adaptive cruise control or autopilot, my model Y has continuously had incidents where it randomly slams on the brakes as if it’s attempting to avoid an obstacle. To my frustration, there is nothing in the road and I am slammed back in my seat. What I fear the most is that a vehicle following behind me could potentially rear end me due to this braking issue. I just took a 450 mile road trip, and this incident happened a dozen times along the way. I read online and this appears to be a trend with Tesla and I want to make sure this “phantom braking” issue is reported.
Car randomly applies hard braking while traveling on FSD (full self driving) mode on freeway with no car or obstruction in front or back in current or adjacent lane. The brake is applied suddenly without any warning, and can result in accident if any vehicle is traveling behind.
Had the car for 3 weeks. Lots of phantom braking with the cruise on. Both my wife and I have had it happen when driving. Today I got a false Forward Collision Warning. With hard braking. NOTHING in front of me.
We are experiencing phantom braking when using the cruise control (non-autopilot) causing significant and unwarranted slow-downs of the vehicle.
phantom braking sometimes is so abrupt cars behind me might rear end me
Highway driving using cruise control and car suddenly brakes hard. Has happened 3 times. All the incidents seem to be on slight hills with no traffic/nearby cars or road hazards. Took place in remote parts of New Mexico on Interstate 25. The braking is hard enough to cause an accident or to be rear ended due to the fast deceleration.
In accelerating of itself, both my own life and that of a potential bystander were in danger. I had no time to react to the sudden acceleration. This has never happened to me in over fifty years of driving and it was very obviously the result of a car malfunction. In addition, the automatic emergency braking function failed. There were no previous messages, symptoms, or signs. The car has been at the shop for three months. The dealer has failed to give us any feedback as to why the accident happened. All they have said is that they don't have the parts that they need to change. It was only after two and half months that they reached out to me. During one of my visits, one of the dealer's service representatives took me aside to inform me that she could not divulge any information about the causes of the accident, and that my case was a “legal one”. I still don't know what any of this means. In addition to all this, the pen drive located inside the glove compartment of the vehicle only has two days of picture and video information, and the file of the day of the accident is empty, which is extremely suspicious. I suffered burns from the airbag, and my cervical region was affected.
while vehicle in autopilot mode and driving on 2 lane highway, vehicle would suddenly brake hard for no reason to do so. The same would occur on the freeway at the beginning of a bend in the road. This phenomenon commonly occurred and I have stopped using the autopilot feature for fear of being hit from behind if the vehicle suddenly braked for no apparent reason. No previous warning lamps or messages when the problem first occurred. I did see messages on 4/1 during my drive that some of the cameras on the car were disabled or blocked and the messages disappeared and reappeared several times for about an hour and then stopped appearing. I have not had these messages reappear since. I have a service appointment scheduled at the end of April.
My Tesla Model Y has an ongoing problem with unexpected and unnecessary automatic braking when there is no apparent reason for the system to act--there is never anything in the lane ahead to brake for. The car just brakes and rapidly slows down at highway speeds. This has not resulted in a collision yet, but I'm fairly certain that it could result in a rear end collision if the driver following my car is "tailgating." At the very least, this is likely annoying to drivers following my car when this occurs. This is a very unnerving experience and should be fixed by the manufacturer. Tesla owner forums refer to this phenomenon as "phantom braking." This only seems to occur when I'm using the adaptive cruise control and/or the autopilot features on the vehicle.I have noticed this happening often on two lane and four lane highways, but not on freeways to date. I recall this happening every time I drive for any distance using the cruise control and/or autopilot. When I turn off the cruise control and/or auto pilot, it stops.
While I am turning to driveway slowly on the brake all of the sudden accelerate d too fast hitting my house wall the went to driveway with very high speed crashing my safely parked Mercedes benz pushed to the garage .the Mercedes is destroyed and the home garage destroyed. Home security cameras have videos and recorded.
Tesla Seat Belt recall : 22V-045. State of Texas fine attached.City of frisco TX Citation 653175-1.
The traffic-aware cruise control triggers constant forward collision warnings on my commute, and the system highlights as threats vehicles that are parked on the side of the road safely out of the path of traffic. The warning activates automatic emergency braking, which results in a collision hazard to vehicles behind me due to unexpected and unpredictable heavy braking. I stopped using the feature after the fifth such incident within the same approximate 7 mile trip. I have read about this safety issue previously and am aware that it is under investigation by the NHTSA, but did not realize it was this bad.
The Autopilot feature malfunctioned twice on one drive today, while passing slower moving large vehicles on a divided highway. As I was passing these vehicles, the adaptive cruise control rapidly decelerated, which required intervention in my part to avoid the cars behind me from hitting me. This has not been reported to dealer, has not been inspected, and no warnings occurred before, during or after the events.
The contact owns a 2022 Tesla Model Y. The contact stated while driving on the highway at an undisclosed speed, the rear driver's side window detached from the vehicle. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted but no additional assistance was provided. The failure mileage was approximately 5,950.
This car indiscriminately applies the brakes in a very aggressive manner on all manner of roads including multiple lane divided highways. It will regularly slow from 75 mph to under 50 mph while driving on interstate highways for no reason whatsoever. I have come close to being rear ended at least 5 times and on a recent trip to Arizona and back. One incident nearly caused a multiple car accident. This is an unacceptable fault and is very very dangerous. Tesla needs to be forced to address this problem immediately. My car does this all the time. If you want to come drive it just say the word.
When driving on a two lane highway today, I had 3 episodes of the car applying the brakes to suddenly decrease speed when a vehicle was in the oncoming lane. I also had another event of emergency braking when a car was crossing the highway on a perpendicular road far ahead of my car. When I reached that road, the car had already safely crossed. Cruise control is unusable on the Tesla because of these events.
Just got the Model Y and drove from Kansas City to Denver and back to Kansas City. When using the cruise control the car would suddenly break for no apparent reason. The breaking rapidly decreases the speed of the car. This would occur multiple time without any warning or apparent consistency. Talking with other Tesla drivers at charging stations, this seems to be a well-known and common problem. Because of the unpredictable nature of this, I feel it is unsafe to use the cruise control when there are other cars present, especially cars that are behind the vehicle. I have no idea if the break lights come on with the phantom breaking occurs. If they do not, this would make the situation even worse. Cruise control has been around for years--it should work properly and **safely** on such a high-end automobile.
Windows fail to roll up and stay closed
While using Autosteer, the automatic emergency braking engages almost every time we pass by a semi-trailer truck and while there is oncoming traffic on a two-lane road. This sudden and unprovoked engagement of the automatic emergency brake system has almost caused us to be rear ended three times over the last four days and is officially causing concern. This issue will be reported to Tesla. The problem has not been reproduced by the manufacturer or service center yet. The vehicle has not been inspected by the dealership since we drove it off the lot 3 weeks ago. Warning indications do not go off all the time
While using adaptive cruise control on the highway, the car applied the brakes on its own. There were no cars in front of us, nor on the side of us. We were very lucky there was no one behind us or we would have been rear-ended. We went from 70 mph to 65 mph in a matter of an instant. I was able to apply the gas to stop the braking. There were no warnings or messages ahead of the incident.
My car has problems with uncommanded slowdowns while cruise control and/or Autopilot are active. The vehicle will slow down suddenly in any number of predictable and unpredictable situations. The extent of the slowdown is variable as well. It can range from a slight “hiccup” in the speed, which is simply unpleasant, to a significant, rapid decrease. (Like, more than 10mph, very quickly.) This can occur at various times of day, though I don’t drive much at night (it has happened then as well). Driving on any two lane road with a vehicle following at any time is risky and in my opinion hazardous. Particularly if the vehicle following is even remotely close. If the following vehicle isn’t paying attention and the car decides to brake for whatever reason (and apparently there are LOTS) that’s a collision waiting to happen. I have refused to use my car’s cruise control system since shortly after I got the car due to this issue. I try it every once in a while to see if it’s any better, but it hasn’t made it more than 5 miles before another event. Not only is it a terrible experience for passengers, it’s unpleasant to have to keep my foot above the accelerator pedal to react to the stupid braking the car will do. Some of the predictable things that cause braking can include, not limited to - oncoming vehicles on a 2-lane (especially trucks, and almost everything bigger than an F150), many larger mailboxes, and in some parts of my commute - simply nothing at all. I don’t know what the car sees, but it brakes. Less predictable are the times it will brake for shadows. Can’t use cruise control when there’s trees shadowing the road. It is absurd. No vehicle this day and age should risk causing an accident because of random shadows!! To be clear, I’ve never had a problem in a divided highway. Everywhere else, though, forget it.
On two lane highway semi truck approaching car slammed on brakes. If someone had been behind us we would have caused an accident. Went from 60 to 28 in a flash.
On interstate. Semi was passing. Cruise control hit the breaks.
The contact owns a 2022 Tesla Model Y. The contact stated that the rear driver’s side seat belt failed to latch. The contact stated no warning light was illuminated. The contact stated he was able to reach out to the manufacturer on the App and made them aware of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 3,500. THE CONSUMER STATED THERE WAS A FOREIGN LODGED IN THE BELT LATCH.
While cruise control is engaged, the vehicle will slam on the brakes when there are no obstacles or vehicles nearby. It happens out of nowhere and without any warning from the vehicle. We live in a more rural area and has happened on the interstate there each time. It is not a highly congested road and each time it has happened, there is nothing around. It has happened on numerous occasions and will take the car from 80 mph and attempt to stop completely. This could easily cause a rear end collision at high speeds if there had been a vehicle in close proximity. This has also happened even with the Automated Emergency Braking disabled.
I was driving down the highway and as another car in front of me exited the highway my car suddenly and abruptly slowed down even though my lane was clear endangering me and the people behind me. This is at least the fourth time this has happened to me. I find the adaptive cruise control / autopilot to be defective and extremely un safe
The contact owns a 2022 Tesla Model Y. The contact stated that after parking the vehicle, the contact noticed that the front hood lid had opened unintentionally. The contact stated that the failure occurred on several occasions. Additionally, the contact stated that while driving and attempting to brake, the regenerative braking system malfunctioned, causing the braking distance to be extended. The manufacturer was notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 6,000.
It suddenly stopped at highway without any warnings. It happened several times.