2022 Tesla Model Y Complaint Log

When driving with adaptive cruise control turned on, the vehicle suddenly slowed down for no apparent reason. No other vehicles were nearby, no nearby structures, no paper or debris drifting on the road. This happened about 6 to 8 times over two days. I am glad that no one was following me.

Tesla Y has a special setting for carwashes, that driver has to enable, which puts the car in neutral, closses all the windows and plus some more. Unfortunately system failed; car accelerated on its own and I hit a car in front of me, so it failed the second time and car didn't stop on its own to avoid collision. I called Tesla and this incident is under their investigation.

The contact owns a 2022 Tesla Model Y. The contact stated while driving 70 MPH with the Self Driving feature activated, the vehicle experienced phantom braking. The dealer was made aware of the failure and informed the contact that the vehicle was in learning mode and needed a software update. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 50.

I would like to add a complaint for the phantom breaking while using the Autopilot function of the vehicle. While on a road trip across the country, I've experienced sudden deceleration while Autopilot was engaged. Nothing was impeding the vehicle and the screen did not note any obstacles. The weather was clear and it happened both during the day and at night. This feels extremely dangerous, as my control over the vehicle could be lost under different road conditions.

I was driving with the automatic emergency breaking system on and the car slammed on the breaks when traveling at around 35 MPH even though no car or other object was in my path of travel. It just slammed on the breaks for no reason.

Random, sudden braking while in cruise control (auto pilot mode). There is NO object or other vehicle in the way when this happens. It has happened many times starting in December 2021 in a brand new vehicle and happened most recently 3 days ago. Every time it happens it is scary. Very disturbing and renders cruise control unusable. No word from Tesla that this is fixable or even a priority. Please make Telsa address this serious safety hazard before someone is hurt or killed. Thank you.

While driving at highway speeds the vehicle will brake suddenly. This has happened more than eight times in a single 100 mile trip. Potential for crash at high speeds and very unnerving for the driver and passengers.

I just bought a brand new Tesla Y and the next day went on a road trip with my wife and two little kids in the back seat. I put on AutoPilot. While driving it suddenly decelerated, which nearly caused an accident. A tractor trailer almost slammed in the back of our car. This created great anxiety and fear. The next day, with me driving alone, I tried it again and this "phantom braking" occurred. This is very dangerous. PLEASE pressure Tesla to look into this. Why do we need a tragedy for NHTSA to investigate?? This needs to occur now.

I have owned my car for only 2 weeks. Every single night that I am driving home from work (50 miles away), I have significant phantom braking. Most of the time I lose around 5-10mph, which is startling and could cause an accident if someone behind me wasn't paying attention, but once last week, while going 70mph I dropped almost 20mph within a second. Luckily, there were not any cars directly behind me. If there had been, I would have been rear ended. It is extremely frightening and only happens when I am using the cruise control. Every time it has happened, there is nothing in front of me. It's on a stretch of interstate that is 2 to 3 lanes wide, on both sides, with a large grassy median. No possible on coming traffic. I have not received any warnings or messages before, during or after.

Phantom braking occurs under too many scenarios common on 2-lane roads to mention them all. Sometimes the car decelerates so rapidly for no apparent reason I'm concerned I'll be rear-ended. Even in good weather, lighting, road surface, etc. The car sometimes seems to be guessing about hazards and slowing down for no reason, sometimes very abruptly.

There is no sound warning to switch gears. For example from forward to reverse. I was trying to go forward and I was actually in reverse. The gear change is on the steering stalk and doesn’t make any warning sound when switching. As the drivers eyes are looking forward, and not looking at the screen feedback, it makes it difficult to remember which gear you are in. Forward or reverse. I assumed I was going to move forward, but the car was actually in reverse. I hit the car that was parked behind me and did damage to my car. I’m feel that most cars makes a physical click sound with the gears shifting as well as a small jump in movement to remind the driver they have switched directions.

Phantom braking happens during auto pilot feature and during any use of cruise control. This happens nearly 100% of the time while using these two features and any incoming traffic approaches, especially larger vehicles and trucks. The braking is sometimes soft, but more often quite abrupt, and always without notice. It is extremely dangerous and annoying to use

I was driving 55Mph with Autopilot engaged. Without warning the car engaged the brakes aggressively and I was almost rear ended.

While driving from San Francisco to Salt lake city and back on highway 80 this past week, my vehicle frequently experienced “phantom braking” while using “autopilot”. At least 15 times on the drive, my car, while using “autopilot”, would forcefully apply the brakes when no hazard was present. While most times it slowed the car from 80mph to 70-75 and then resumed normal operation, one time it slammed on the brakes so hard and dropped the vehicle speed down to 50 before I could intervene and avoid a rear end collision. The system was even worse at night, but only when passing large semi-trucks. They were in the right lane and as my car would approach to pass in the left lane it would slam on the brakes and slow down. It got to the point where I would turn off autopilot every time I was about to pass a truck at night. I also noticed it only seemed to happen on two lane highways—two lanes in each direction, and only when I was in the left lane, again mostly as I was passing a large truck that was driving in the right lane. This is particularly concerning as a few times there were cars behind me that could have easily rear ended me as there was no hazard indicating that they should slow down.

I experienced two incidents of phantom braking while making a round trip from Reno Nevada to Sacramento California on Interstate 80 on March 3, 2022. The first incident (approx. 10:15 AM) occurred west bound and west of Donner summit. My speed was approximately 70 MPH traveling in the right lane. Several big rig trucks were parked on the shoulder. There were no cars directly in front of me and one car slightly ahead in the left lane. Autopilot was engaged. Suddenly the car braked violently and reduced speed to under 40 MPH. I retained control and continued driving. In the second incident (Approx. 1:30 PM) my wife was driving east on I 80 (with autopilot engaged) at approximately 70 MPH. As she attempted to change lanes to allow a car to pass to our left, emergency braking again was violently engaged. The car behind us had to take very quick evasive action to avoid a collision. A high speed collision was extremely narrowly avoided. There were no vehicles for hundreds of yards ahead of us nor any parked along the highway and no obstacles on the highway. At the spot where the braking occurred the highway began to slope upward, possibly creating the illusion of an obstacle..

I had cruise control set(Autopilot) and was driving on a two lane highway at night. My car abruptly braked when oncoming traffic was detected. Another oncoming car on the same road, caused my car to abruptly brake again. Then a third car a couple of minutes later caused my car to abruptly brake again. I turned the cruise control(Autopilot) off, to prevent my car from emergency braking. The problem was not reported since I couldn't repeat the issue. It has not been inspected by anyone. No warnings on vehicle.

We recently purchased this vehicle and was driving down the highway with zero traffic near us in any lane and the Model Y slammed on the brakes for no apparent reason. Luckily no one was behind us. This continues to be a problem with phantom braking for no reason. It’s very dangerous and almost makes the vehicle unable to be driven.

Phantom Braking occurred four times in under an hour. Sunny conditions, clear lines.

When the ADS is engaged you can not reliably drive the vehicle due to phantom braking events which puts us at risk of being rear ended at highway speeds. Has occurred on numerous dates.

I was driving my 2022 Tesla Model Y south on I-95 near the intersection with I-10, going approximately 65 miles per hour in the middle of a clear day. I did not have cruise control, autopilot, anything on-- just driving normal. No warning indicators. All software updates were up to date. I was in the far right lane and, at that section of the road, there is a large distance between the oncoming traffic headed north. There were no oncoming cars anyhow. And the car just suddenly slammed on the breaks. I didn't go into a skid but it was enough to jerk my body forward to where my torso hit the steering wheel. I pressed down on the acceleration as fast as I could. If there would have been a car or truck behind me, I would have been really hurt, especially if there would have been passengers in the back. I was shaking. If anything remotely like that happens again, I will sell the car that same day.

The contact owns a 2022 Tesla Model Y. The contact stated while driving approximately 50-60 MPH with the self-driving feature activated, the vehicle experienced phantom braking. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 5,000.

When in Traffic Aware Cruise Control the car would brake suddenly for no apparent reason. I’m not sure whether it is available for inspection upon request. Sudden unexplained braking could be a safety hazard if it occurs when a vehicle is travelling behind. The problem has not been reproduced or confirmed by a dealer or independent service station. The vehicle has not been inspected by the manufacturer, police, insurance representatives or others. There were not any warning lamps, messages or other symptoms of the problem prior to the failure. This problem occurred at least 6 times when travelling on the highway between Lake Charles, LA and San Antonio, TX on 2/27/2022 and 24 times when travelling on the highway between San Antonio, TX and Las Cruces, NM on 2/28/2022. We observed that the frequency of these sudden unexplained braking occurrences increases when the light is filtered through partly sunny/partly cloudy skies. In bright cloudless conditions or in overcast conditions the unexplained braking does not happen. On 3/1/2022 the day after we had 24 occurrences we drove from Las Cruces, NM to Scottsdale, AZ in bright cloudless conditions and we didn’t experience any sudden braking.

Sudden braking events that occurred both during the day and at night - reducing the vehicle from a cruising speed to 55 or less mph within seconds.

* on rural roads at night, utilizing either cruise control or autopilot is super dangerous. ANY oncoming traffic will cause the vehicle to audible warn, and slam on the brakes. * I was almost rear-ended multiple times by vehicles following closely when the car decided to slam on the brakes. * I can reproduce it, and I have recorded it. * no * no symptoms prior to failure. Occurred on brand new car, started on the very first night driving it in rural environment.

Phantom breaking happening while using auto pilot (cruise control). It is not speed, weather, terrain, or time of day dependant, and seems to be increasing. It is extremely dangerous in highway driving when speed is 55+. Phantom breaking can be anything from light breaking, to heavy jerking breaking. It has happened on multiple dates dince purchasing car at start of month (2/2022). We have put a service request into Tesla.

on 2/25/22 I was driving on a two lane road. Speed limit was 55. I set driving assistance/adaptive cruise (we do not have the option for fully automated driving) and things were fine for 20 minutes. At some point there was a significant slow down despite the fact that there were no cars in my lane ahead of me. I'm not sure if the car detected another car coming from far away in the other lane or why it was that the car significantly slowed down.

Cruise was control set to 70 mph while I was driving on a highway. There were no cars in front of me, there was a van following behind at a safe distance. As I drove up a hill on the highway my car suddenly decelerated. I did not get to see what my speed reduced to, but it was very dramatic, and I would estimate a slow down of 20 mph in a very short distance.

In late February we were driving up California State Highway 5 at approximately 70-75 miles per hour. There were no cars within half a mile, and we had turned on adaptive cruise control. Suddenly, there was a strong brake applied for no apparent reason, which was very disturbing for the entire family. We have never turned on adaptive cruise control since. This appears to be an instance of "phantom breaking" according to our online research.

Driving down the road on Cruise control and car will slam on the brakes and you almost get rear ended every time. Scary to say the least.

While driving on auto pilot/cruise control mode on a 2-lane local road it suddenly applies brake very hard whenever a truck or trailer is approaching from the opposite lane. At night it suddenly brakes very hard whenever headlights of a car from the opposite lane appears. I accepted delivery on 2/23/2022 and I have had it only 1 day ownership but it has happened every time a truck passes or head lights show up.

Using autopilot (adaptive cruise control) on a two lane highway. Vehicle slammed on brakes when a semi truck was passing on the other lane. Happened three times on same trip. False braking was not consistent as it happened once as semi passed beside us, once when the other vehicle was at least 100 yards away and once again when another truck was about 25 yards away. Lane in front of us was clear with no traffic in front of us. This did not happen on divided highways. Only on two lane highways at speeds above 55mph. In one occasion braking was so severe that vehicle slowed down from 55mph to about 20mph. A car behind us almost rear ended us. They honked their horn at us as they believed we were "break checking". Not the case. My wife asked to turn feature off and won't use until something is done to fix. The car has not been checked by Tesla. I have an appointment with them. There are no diagnostics indicating fault in the car.

I was driving along Highway 101 southbound with not so many cars around cruising around 65mph while on autopilot and suddenly the car just braked really hard. The car's velocity dropped to about 15mph in just 1-2 seconds. This is really scary and dangerous and luckily there is no other car behind us or else we could've been rear ended really bad. There was no warning or anything and it was about 2pm when the sun was up and really bright and no clouds at all.

When driving on a two lane highway (US 131 and US 115) at speeds of 55-70mph in clear weather with adaptive cruise control engaged over a 4 day period and covering ~500 miles, this car starts emergency braking (warning chime and sudden deceleration) EVERY time the car interacts with an oncoming tractor trailer going the opposite direction. It will sometimes do this for multiple, closely following cars coming the opposite direction. It will additionally slow down when overtaking tractor trailers on the expressway (I-75) traveling at speeds of 70-85mpg when passing on the left and rounding gradual curves.

While driving at a normal speed and turning around at an intersection in our neighborhood, the car suddenly went out of control, causing the car to hit a fire hydrant in front of a home, smashed a tree before crashing into the siding of the home. Insurance deemed the car as "totaled". We were reimbursed by insurance so this is not about monetary losses, but a report to protect other drivers and their families. The Tesla database records mentioned user acceleration and error, but this doesn't sound like a reasonable cause. The airbags didn't open and neither did the automatic emergency braking or forward collision warning work. I was unable to brake and control the car to stop. This accident is captured in the security system video of the impacted home.

On the freeway, the car significantly slows when it perceives a hazard, despite no hazard. It’s the phantom breaking and it reduces the speed suddenly and alarmingly, and it renders the cost and benefit of the vehicle much less valuable.

The vehicle will brake while utilizing the AutoSteer and Cruise Control features. I do not have the Advanced AutoPilot feature enabled on my vehicle. The vehicle will brake suddenly at highway speeds requiring me to take control of the vehicle immediately. This is concerning and May result in an rear end collision.

Phantom braking using traffic-aware cruise control during 205 mile trip. Car brakes suddenly on two lane roads, especially for large oncoming semi trucks, but also randomly with no traffic. I have to keep foot on gas pedal to keep cars behind me from rear-ending my car. Also, one time the computer screen locked up and went black. I could still drive, but there was no indication of speed. The PC rebooted and went back to normal approximately five minutes later.

While traveling down a two lane road using adaptive cruise control and no one in front of me, the car rapidly decelerating replicating the often reported phantom braking event. This happened three times in roughly a mile before I disengaged autopilot.

Bought this car three weeks back. It has the issue oh phantom braking. Where car start braking out of nowhere when on autopilot. No object is detected during this

Application of emergency braking without warning when TACC cruise control system engaged. Yes, vehicle is available for inspection upon request. The vehicle was driven yesterday for its 1st longer mileage trip since purchase in February, 66 miles on two lane highway and interstate. When the Tesla TACC system (cruise control) was engaged the braking system abruptly applied with no warning and without reason. This occurred approximately 6 times during the drive and only while cruise control was active. Two instances appeared to have been caused by on coming vehicles in opposing direction in the other lane. One at lower speed, 25 mph, a bus in the opposite lane. Our vehicle applied the brakes hard enough that the car almost came to a complete stop. There was no vehicle directly behind but if there were we would likely have been hit. The 2nd was an oncoming semi truck on a two lane highway at approx 65 mph. Our vehicle again with no warning slammed on the brakes. At this speed we felt some difficulty gaining control of the vehicle. Again, no vehicles were directly behind so we avoided another possible collision. The remaining 4 instances presented no possible reasons for application of the brakes. Each time this occurred without warning. This drive sees relatively low traffic levels thankfully, as this issue would likely cause collision with following vehicles not being able to stop fast enough from random hard braking at highway speeds. Our regular driving occurs on more traffic filled roads. Due to this issue the system cannot be used as an accident would be eminent. Vehicle has not yet been inspected by the dealer or independent service center. The vehicle has not yet been inspected by the manufacturer, police, or insurance representatives. No warning lights or messages occur prior to this failure.

I was traveling on a highway when my Tesla Model Y abruptly slammed the brakes for no reason while Autopilot was engaged. The vehicle slowed down very aggressively, this could have caused an accident if there was another vehicle following close behind me. After the first incident, I blamed a dirty windshield/camera lens blocking the systems ability to see what was ahead. But it happened two other times on different days. At this point I was convinced that there is an issue with Tesla's Forward Collision Warning system. On a different occasion, I was driving under an overpass and the shadow on the pavement (overpass shadow) triggered the collision warning and once again aggressively applied the brakes. It is very unfortunate this is happening on this vehicle. I love my Tesla Model Y, but I am very hesitant to use Autopilot due to these issues. I personally like Tesla because they are using advanced technology to make driving a lot safer for everyone on the road. However, it is our responsibility to report these issues so the manufacturer can investigate the root cause. I hope this comes to a solution soon because it is a very dangerous situation that can cause harm to me and my family as well as others on the road. I will point out that I have been fortunate there were no close vehicles in behind me during the three separate times this occurred.

The car is automatically braking when it sees an approaching vehicle in the oncoming lane (2 lane highway). It puts me at risk for being hit from behind due to unexpected braking. The car is also occasionally going into the left turn lane instead of staying straight when on auto drive mode and then quickly veering out of the lane.

Today I was driving to work using the adaptive cruise control and the car applied brakes for no valid reason, this sudden deceleration could have caused an accident.

My model Y has experienced several "phantom braking" events ever since I owned it, which has been about 2 months now. This has happened when I am using the adaptive cruise control.

I purchased the vehicle on 2/12/2022. In the first six days of ownership, the vehicle suddenly braked on two occasions while using cruise control.

While driving in Autopilot, the car rapidly decelerated from 55mph to 35mph two times about 30 seconds apart, when two separate semi trucks were approaching me in oncoming lane, not crossing the lane or anything on a two way road. Seems to be well known as "phantom braking", but i just got the car yesterday and have put less than 30 miles on the car and already experienced this phantom braking twice. (Car currently has 60 miles on it) To note i did test drive a 2020 Model Y in December 2020 and did not experience this at all when using Autopilot on that car.

While driving on a two lane highway at 70 mph on cruise control oncoming semi’s will cause the automatic braking system to drastically put on the brakes to 20 mph in 1 second, causing everyone in the car to lurch forward and pissing off the cars behind me to the point of almost rear ending me and causing road rage. I don’t want to neither be rear ended or shot at by these drivers behind me so cruise control is worthless and unusable on this dangerous car

At highway speeds using adaptive cruise or autopilot, vehicle suddenly brakes and veers towards the shoulder of the road. This occurs when a large vehicle such as a bus or semi is approaching from the opposite direction. Emergency break came close to causing a rear end collision today 2/17/22. Contacted Tesla service for investigation and repair.

The rear undercarriage body panel was not fully attached. The front bolts were missing causing a scooping of air and scraping of the panel against pavement during higher speeds.

The driver reported while slowly turning right into a parking stall, the vehicle accelerated and collided into a building despite efforts to stop the vehicle. The driver stated she was applying the brakes as the vehicle accelerated.