2023 Tesla Model Y Complaint Log

I bought aftermarket wheel covers for my Model Y from Tesmanian in August 2023. One flew off while driving in July 2024, and it was an extremely scary situation. I did not hit any pothole or strong bump or anything. It just popped right off. When I inspected my other wheel covers, they were in really bad shape. Many of the clips had failed (see pictures of two different wheel covers), and the wheel covers were likely imminently to fly off. I immediately contacted Tesmanian about this unsafe product. Tesmanian has completely ignored my safety concern and failed to protect the consumer - I have not heard from them following the last date I contact them, which was 4 August 2024 (see attached email chain). If one of these flies off a wheel at high speed, it has a legitimate potential to result in an accident. Tesmanian needs to immediately pull this product off the market, alert everyone who purchased this item as to the unsafe nature of the product, as well as provide a full refund to for all orders placed. Tesmanian's handling of this unsafe product is unacceptable.

I have a complaint about the wiper system. The wiper settings include "Off", "Auto", and numbers 1-4 corresponding to different wiper speeds. The "Auto" detection is based on the front facing camera rather than any rain sensors, and is incredibly inconsistent. It regularly turns on the wipers in completely clear and dry conditions and often fails to turn on the wipers even in heavy rain. This would be more of an annoyance than an issue if it were possible to adjust the wiper speed manually, but it seems that the wipers still utilize some form of auto detection even when set to numbers 1-4. In this particular incident, I was driving in heavy rain, and had the wipers set to "4", the highest setting. Even in this setting, the wiper speed would often slow down regardless of the weather conditions, drastically reducing visibility in an unpredictable manner. At one point, the wipers, still manually set to the highest setting, stopped altogether, and I instantly lost all visibility and I had to emergency brake, as I could not see the road. On the highest setting, the wipers stopped for well over a second, and did not start again until I pressed the wiper button, restarting the wipers. It is one thing to rely on a proprietary and unreliable detection system when wipers are set to "Auto", but I feel it is a major security issue to deceptively allow this unreliable rain detection to override manual wiper settings set by the driver to the extent that the wipers may stop moving entirely in the middle of a downpour on the highest setting.

Tesla met with an head on collision with another Toyota. Tesla’s airbags didn’t deploy and i had my 6 year old in car as well. The other car which was 2007 toyota, its airbag still worked.

On July 11, 2024 around 7:45 AM as I was at an intersection waiting for the light to change, I had my foot on the brake pedal when the vehicle suddenly accelerated on its own, The brake pedal was deppressed and It still could not stop the vehicle. The vehicle travelled at least 60-80 feet with the brake pedal deppressed until it finally came to a stop. At the time there was 4 people in the vehicle, we were lucky that there was no traffic at the intersecction which could have caused a collision. We feel that this vehicle is unsafe to drive.

My husband and I use our phones as the key to the car, which is a commonly used (and suggested) feature for Tesla vehicles. We were leaving the beach with our baby. I had our phones in one of the beach bags, which enabled me to open the trunk and side door. I dropped the bags in the trunk so my husband could finish loading the car while I strapped the baby in the car seat. When we were done he closed the trunk and we tried to open the door but it was locked with our baby inside. Suddenly, the phone would not recognize neither of our phone keys nor the key cards inside our wallets, which were also in the car. Now the baby is trapped in the car in 100 degree heat. We had to borrow someone’s phone to call 911 and break the window so we could get our baby out of the hot car. When the phone (key) is in the car the car IS NOT supposed to lock. This was the first time this ever happened and it could have been fatal. Luckily, emergency responders arrived quickly to retrieve our baby.

Over last several weeks, I noticed a pungent smell in the cabin on my 2023 Tesla Model Y. The smell is intermittent but has me concerned. I left voice messages at the local Tesla service center but they have not reached back out to me. The Tesla app complaint directed me to the Tesla service center. I would like to get a response back from the manufacturer as they have long wait times on the phone and are not replying back to the messages

The contact owns a 2023 Tesla Model Y. The contact stated while driving 35 MPH, the vehicle misread the Route 10 road sign for the speed limit sign and the vehicle decelerated to 10 MPH. There were no warning lights illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 9,000.

The automatic windshield wipers will not turn on during rain and mist. Also the wipers will not turn on when there is water and visibility is very poor. For unknow reason the car jammed the brake almost bringing the car to a stop on the freeway on cruise control and nearly caused a pile up.

The contact called on behalf of her mother who owned a 2023 Tesla Model Y. The contact stated while the mother was driving at an undisclosed speed, the vehicle independently accelerated. The contact's mother depressed the brake pedal, however the vehicle did not stop. The contact stated that the vehicle crashed into a concrete pillar. Additionally, the contact stated that the vehicle was not equipped with a self-mode drive. The contact's mother sustained injuries and was transported to the local hospital. The contact's mother was treated for a broken right ankle, a broken rib, and a possible torn ACL. A Police report was filed, however, the information was unavailable. The vehicle was condemned as a total loss. The manufacturer was not made aware of the failure. The failure mileage was approximately 8,613.

P 255/45 R19 Tire blew up after few miles of driving.

I had the vehicle wrapped on July 5, 2024. The vehicle has never been in a collision. The shop whom did the work did a video of the install showing it was a manufacturer defect. Took the vehicle to Tesla and they denied my warranty even when showing them proof. Both left and right side headlights have the mounting issue which could cause undesired beam to incoming traffic. Bumper is the only thing holding the headlights.

The power steering stopped working while I was pulling out of a parallel parking space. It started working again when my speed went above 5 mph. The risk was that I was briefly in traffic, and it was very difficult to steer the car. The dealer has not seen the vehicle yet, and I didn’t notice any warning messages, but I also wasn’t looking at the screen at the time.

Rear passenger seat belt does not latch.

The contact owned a 2023 Tesla Model Y. The contact stated while driving 30 MPH in autopilot mode when the vehicle crashed into a tree. After the crash, the vehicle battery caught on fire and there was an explosion. The contact sustained bruises on the left hand that required medical attention. A police report was filed. The vehicle was towed but no further information was available. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The VIN was included in NHTSA Campaign Number: 23V651000 (SERVICE BRAKES, HYDRAULIC). The failure mileage was unknown.

This incident occurred repeatedly during travel from 6/28/2024-7/2/2024, the last time we had a passenger in the seat of interest. The right rear seatbelt kept tightening around the passenger to the point of extreme discomfort and eventually interference with breathing. The only resolution was to unfasten and refasten the seatbelt. The tightening effect occurred when the passenger adjusted her body in the seat or when the car experienced even minor bumps in the road. This repeated in a short cycle, approximately every 5-10 minutes, causing such irritation as to force the passenger to travel without the seatbelt buckled, despite repeated attempts to make the seatbelt operate correctly. This is obviously extremely unsafe--and illegal in many states, and in some cases negating insurance coverage, etc. Although this particular incident occurred in the vehicle noted earlier in this form, it also occurred in our 2015 Model S Tesla (now sold) on the right front side and in our currently owned 2018 Tesla Model 3, also on the right front side. We reported the original occurrence of the problem (Model S) to Tesla several times, and they inspected the seatbelt. There conclusion was always the same, as they stated to us, that the seatbelt was operating correctly, by design. We tired of reporting the issue. I know for a fact that for a correctly operating seatbelt, it may momentarily lock when bumps occur, then the lock releases. The seatbelts are available for inspection on request. There were no warning or error indicators presented in the car except the standard indication when the seatbelt was unfastened (intentionally).

My car has less than 9000 miles on it, when I had a tire burst on [XXX] California heading south around exit [XXX]. I called Prirellei and they told me that they will not talk directly with me and I need to ask Tesla to contact them. The tire replaced by Tesla. I asked them to contact with manufacturer of the tire, as Tesla is not covering the warranty. The Manufacturer mention to Tesla to fill the inspection forms and they will pick up the tire, inspect and reimburse for it. I spent more than 2 hours back and forth with these two. Now Prirellei tells me that Tesla needs to ship the tire to their facility and Tesla is not willing to do that. 255/45 R10 104 V M+S INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Small particles of chips has been causing windshield cracks I had 2 incidents of above scenario, second incidence caused entire windshield to crack across the windshield, Tesla does not replace quickly due to lack of appointments on their end, drivers driving with such issue could get into accidents I would like to report 2 incidents, not sure how NHSTA investigates (prevention vs fixes in reasonable time) 1. Windshields are too thin resulting in cracks very easily than compared to other similar cars 2. Inability of Tesla service to fix the windshield replacement quickly, I have to wait till August 2024 to get replacement done, which means i have to ground the car or drive it with cracked windshield (this is clearly safety issue) it cost be 1500$ estimated amount to get it repaired Please work with Tesla to investigate if windshield is thick enough compared to other standard cars

We were about the park in the marked parking lane and the vehicle unintedly accellerated, the brakes did not work and we saw message "Automatic emergency brake not available" and Air bags not available. We tried to control the vehicle to avaoid crashing into the porch of the infront apartment and steared the speeding vehicle and the vehicle hit the pillar of the aparement and finally came to halt few meters away in the parking lot as the front right wheel broke. 1. The ADAS Automatic emergency breaking seems failed 2. Forward collission warning seems not working 3. The safety of the driver and the passenger were at risk while the collission happened 4. I am not sure if the similar incidents happened or can be reproduced by the dealer/manufacturer. 5. Vehicle components inspected by the Tesla collission center but no software logs inspected and they said that they cannot get the device crash/event logs. 6. At the incident/while the incident was underway we saw few message that displayed "Automatic emergency brake is not avaiilable" and "Air bags are not available"

Yesterday, 6/21/2024, something strange happened while I was driving my 2023 Tesla Model Y on the westbound 210 highway. The car was in autopilot mode, cruising at around 65 mph at approximately 11:20 AM. Suddenly, I heard a loud shattering (or explosive) sound. The next thing I knew, my front passenger window was completely shattered. Initially, I thought a rock or some object might have hit my window, but I couldn't find any remnants inside the car. Once I got home, I examined the window from the outside. The glass was almost completely smooth, as if it had exploded. Fortunately, since my windows are tinted, the shattered glass remained mostly intact. Can anyone help me figure out what might have caused this? The exterior side is smooth like butter with no visible impact. Could it be a defect?

My five-month new Tesla Model Y tire blowout without any alert before it happened. The tire is original Pirelli Scorpion 255 / 45 / R19. Last week while I was driving at around 70 mph on a three-lane freeway. All of a sudden, I felt someone is dragging my wheels to the left. I was totally astonished. My first reaction was to hold my wheels. Within a few seconds I was totally out of control and zigzagging lanes a couple of times before I finally slowed down and pulled my car over to the shoulder. I was in the middle lane and fortunately there’s no cars on my sides at that particular moment. With that speed and that short period, I couldn’t avoid to bump on others if there’s any nearby. I was lucky that it didn’t happen a little earlier on a bridge or a little late when I would be driving on a multiple-lane beltway with construction site in the median. Tesla roadside assistance came to put a new tire for me and cost me $600. I truly believe it is design issue. I’ve been driving more than 20 years and this was my first time with tire blowout. Not to mention it’s just five months new. I’m pretty sure there’s no any warning before it happened. While I was waiting for the assistance on the shoulder, there’s a small message on the screen saying the tire pressure is very low and pull over safely. I’m not sure when this message showed up. But at least I’m sure it didn’t show up 5 minutes ago before I drove on freeway as I couldn’t pay attention on the screen while driving on freeway with high speed. Tesla should give warnings vocally and visually before this dangerous situation happens. I tried to report this issue to Tesla but couldn’t find any email address to report. Tesla should be aware of and evaluate this issue to make the existing and future driver to be more comfortable and safer.

The recall didn’t resolved in a timely manner

In May 2023, after I took my car from the Tesla service center in Santa Ana, I realized there was an issue of shaking and shredding from the motor, and it got worse when I pressed the brakes. That happened when I drove the car down a steep road from [XXX] down to [XXX] in the city of Laguna Beach; Then I drove the car to a different road from [XXX] , then down from [XXX] to [XXX] and [XXX] , where it is down steep as well. Then the same issue showed up, and I couldn't keep pressing break because the shaking got worse, so I let the car roll with shaking till it reached the straight road and stopped. Since then, I have started to avoid steeping, but once, it showed up on another downhill street, which was not as steep as the others. Still, it was a longer downhill, coming from [XXX] down to [XXX] till it splits to [XXX] and [XXX] . At that time, I did not have time to take it to the service because I was very disappointed with them after taking it for several issues several times. They never fixed them, and because I had my mother, who was in critical health issues, I needed to be with her all the time and take her to her appointments for her surgeries and wound care for several months until this year in March. Then I realized that the issue keeps changing from existing to disappearing to existing again. Still, instead of starting at a speed of 1 mile, it begins at 9 miles and disappears at a speed of 11 - 12 miles. It does not have a high level of shaking, but it still exists. I am unsure if that changes with the different updates they do through the air for the car. But the issue still exists, and the shaking levels change. Lately, they have taken it seriously after several attempts to report it and bring it to the service center. After nine days, they concluded that they had tried a similar car. This issue does exist, and it is normal when I have tried multiple cars, including their several demo cars at different times. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 5

The contact owned a 2023 Tesla Model Y. The contact stated that while driving at 30-40 MPH, the vehicle unintendedly accelerated causing the contact to lose control of the vehicle and crash into the rear of a parked vehicle. The vehicle continued to accelerate and traveled across the street crashing into another parked vehicle. The vehicle continued to accelerate on its own forward and over a sidewalk and crashed into two street signs when it came to a stop. No warning lights were illuminated. No injuries were sustained. No air nags deployed. A police report was filed. The vehicle was towed to an autobody center. The insurance company deemed the vehicle totaled. The manufacturer was made aware of the failure, and a case was opened. The failure mileage was approximately 12,000.

On [XXX] around 9:20 pm we were driving south on [XXX] in Vancouver, WA. The car was on cruise control (not autopilot or autosteer) at 65 mph. The car braked really hard and dropped the speed to nearly 20 mph. We do not know why the car braked, there was no one in front of us. Fortunately there was no one behind us other us we could have been rear-ended. I quickly took control of the car and increased the speed. We have not driven the car on highway since then or taken the car to the dealership yet. There was a message on the screen after the incidence but it disappeared before we could read it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

WE WERE TRYING TO PARK THE CAR IN OUR GARAGE WHEN THE CAR SUDDENLY SPED UP. AND HIT OUR THE FENCE . i RELEASED THE PEDAL BUT IT KEPT DRIVING UNTIL I HIT THE BRAKE. AIR BAG DID NOT DEPLOY. THE CAR?S FRONT WAS SMASHED. OUR FENCE IS ALSO BADLY DAMAGED. I HAVE ASKED TESLA TO INVESTIGATE IF IT WAS BECAUSE OF THE AUTOPILOT TAKING OVER BUT HAVE NOT RECEIVED A RESPONSE FROM THEM YET AFTER MORE THAN A WEEK.

Tesla has a bug with their basic Autopilot software that they refuse to fix and that I believe is causing a safety issue. They advertise Autopilot as standard on all Tesla's as an active safety feature that helps reduce driver stress and improve safety on the road. Here is the issue. Basic Autopilot has a feature built into it that limits the speed to 5 mph over the speed limit. This is a great idea! However, since a software update that was released early last summer, the car struggles to read the proper speed limit. For instance, many roads in my area are posted at 65 mph. The car doesn't read these and defaults the speed limit to 50 mph, meaning I can only use Autopilot at 55 mph max. When most people are driving 70 mph, this causes a safety issue. Tesla is aware of the problem. I have filed MANY bug reports, and even contacted a service center about the issue. The service center claims to be aware of it, and said that they escalated the problem to the software team, but no fix has been issued in over a year. Either they just don't care about this issue and are too busy trying to work on FSD and Robotaxi to fix it, or they are purposely not fixing it to force people to subscribe to FSD as FSD doesn't have this issue.

This Tesla engages in "phantom braking" on a daily basis. I will be driving along at 70 mph on Adaptive Cruise Control, no other cars or otherwise around, and the brakes will suddenly slam on reducing speed to 40-50mph. It is clearly a sensor type issue. Seems to happen when a turn lane is sensed? a side road? who knows?? This has been a know issue for a very long time. it's dangerous as it will lead to rear end collision if anyone is behind. this happens without warning, almost daily, and I am not the only one experiencing this. Tesla people have no solutions. I do not routinely report things, but I feel very strongly that this is a major safety issue, so much that I am considering trading in the car for something else.

I reported this issue previously (11589255) and am providing an update: I took my car to the nearest dealer with my less-than-1-year-old non-functioning key card that TESLA told me I had to replace at a cost of 2/$45. I mentioned to the dealer, who is kind an helpful, about the automatic braking in cruise control. I had already disabled "Apply Brakes when Regenerative Braking is Limited" under Dynamics on the screen. (see photo) He showed on the screen, under Autopilot, that I could disable Automatic Emergency Braking, which I did. I was concerned that this warning pops up: "The vehicle will not automatically apply the brakes even when a collision is detected" (see photo) but he suggested I try it to see if it would solve the cruise-control braking. I was hopeful, and disabled it, knowing that it might take a while to know if that solved the problem. I drove the 30 miles home on the frontage road instead of the interstate, and when there were no other cars around, I set cruise control at 50 mph, the speed limit. I came to a series of small hills in the road, and was reminded of the first time the automatic braking happened, on a 60 mph road with longer amplitude hills of greater height. Amazingly, it happened again! Pretty significant braking and slowed me to 25. This time I waited it out to see if it would resume the cruise control at 50. It did not. I have since restored the Automatic Emergency Braking as that seems important for a crash situation. I have restored the "Apply Brakes When Regenerative Braking is Limited" since that obviously was not the problem either.

Was traveling along the [XXX] about 5 miles north of the [XXX]. Vehicle was in traffic awareness cruise control when it suddenly applied the brakes. Vehicle did not sound any warnings. Vehicle did not display any warnings. Vehicle made no attempt to warn driver of a braking event. Vehicle traffic awareness cruise control was set to 79 or 78 mph in a 70 mile per hour zone. I was able to push the accelerator pedal to regain speed but had already dropped to about 65 mph. Vehicle did not pass under a shaded section ( I. E. no bridge or trees or big rigs) There was change in color of the road top. My foot was resting just in front of the accelerator pedal. Fortunately for us, there was no vehicles directly behind us. This incident is the 3 of this kind in this vehicle. This has me spooked to use any of the convenience software. I already do not like using the autopilot feature because of it erratic behavior. It feels very unsafe and unpredictable. We are unable to predict when this car will act on its own and feel it will cause us harm one day with actions like this. We are glad that no one was following us closely because they might have hit us. We are also upset that the vehicle never stated why it braked suddenly. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Windshield wipers put in manual maximum sensitivity mode. During the trip they stopped working multiple times. They just froze. When a manual one time wipe button was pressed wipers menu showed “II” manual sensitivity and started working. Selected back manual III sensitivity. Wipers worked for a while and stopped again. SW version: 2024.14.6. Autopilot was not engaged.

While driving with the adaptive cruise control on, the vehicle suddenly braked. There was a large truck approaching from the other direction, but it was in its lane. There was no present danger. The hard breaking could have caused the following car to rear end us. It happened more than once, but this was the most dramatic braking.

While driving on a freeway during very heavy rain, the windshield wipers were working in auto mode. All of a sudden the wipers stopped working. Even though the visibility was almost non existent due to windshield wipers not working, I managed safely to pull over to the curb of the freeway. Upon further investigation, I realized that the auto mode of windshield wipers was not working, but manual mode was working. With the manual mode I was able to get home safely. At home in my driveway I tried the auto mode again and it worked for a few seconds and stopped. Two days later my wife contacted Tesla about the issue and was informed by service representative that it`s a known problem to Tesla for the vehicle, but as of now they do not have a fix for the problem and there is no known expected time for the fix.

During two hour trip I experienced at least five incidents of so called Fantom Braking, when car engaged in Autopilot or adaptive cruise control brakes suddenly for no apparent reason. At least two time during this trip, the braking was really hard. This is very dangerous conditions and could result in serious accident if someone closely follow the vehicle. I had to keep my foot on the gas pedal during this trip to act if necessary. I have experienced these conditions before and reported it to Tesla. They basically ignored this complaint.

On 5/23/2024 I gradually noticed a clunking noise associated with driving, more noticeable the faster I went (max 20-30mph). Concerned for a flat tire, I check the tire pressure in my car and it was normal in all 4 tires, no obvious flat tire externally. I continued to drive as normal. The following day on 5/24/2024, I was on the highway when all of a sudden I felt a huge change in the smoothness while driving. I shortly thereafter got a notification (albeit small alert on the screen) to pull over immediately, by the time I was partially able to reach the shoulder, my care was practically scraping on metal. 911 had to shut down the I95 ramp as I couldn't make it entirely in the shoulder. Until they arrived, I could have experienced a major accident on a very busy highway. After examining the car, it was clear the previous clunking noise was due to a missing screw of the wheel arch liner, which had caused it to be hitting the tire. This subsequently resulted in the complete destruction and blow-out of my tire. Replaced by Tesla and charged for the entire service cost. Now, 7/24/2024 another safety defect in the exterior fittings of my car. I noticed that the underbody panel of my car has been partially detached and has been hanging down. There have been no accidents or unsafe road conditions that would have caused this to have occurred. I believe another screw has come off of the fittings. This too could have resulted in a major accident. There is no obvious trauma or events in which these two product damages have occurred. Both in which gave little to no warnings and could have resulted in serious damage, injury or death.

My car collided with another car and a fine white powder was released but no airbag was deployed along with a slight burning odor

FSD Stops in front of oncoming traffic. The car stops at a two-way stop sign. It pulls out into the intersection and detects traffic heading my way. It stops right in the middle of the oncoming traffic and just sits there. The oncoming traffic was moving about 50MPH. I had to hit the accelerator to get out of the way. FSD SEEMS TO WORK WELL 99% OF THE TIME. THE OTHER 1% MAY GET YOU KILLED. FULL SELF-DRIVING MODE. Tesla sent me a 30-day trial.

On [XXX], the vehicle displayed multiple alerts: “Electrical power reduced,” “Climate cabin controller requires service,” “Electrical system may not support all features,” and “Vehicle may not restart.” I scheduled service for May 21, 2024, and dropped the vehicle off at the Tesla Service Center in Fresno, CA. Tesla failed to provide a written invoice for that visit. A service advisor told me “It was a glitch” and that I should check the app, but no documentation appeared. Despite multiple in-person and written requests, I never received a record of the visit. On [XXX], the vehicle failed to start and was towed back to Tesla. A May 24 invoice confirmed a major safety issue—a high-voltage current fault that triggered the Pyrotechnic Battery Disconnect. Tesla later marked the May 21 appointment as “canceled” in their system. I photographed this cancellation screen in July, confirming the visit was erased despite a clear safety-related defect. This raises concerns about Tesla’s compliance with documentation and reporting obligations. I also submitted two reimbursement requests for $470.12 in transportation costs, which Tesla has not honored. These incidents show a pattern of concealment and unfair warranty practices. I respectfully request an investigation into this issue and whether a broader safety recall is warranted. Supporting documents are available upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6

The contact owns a 2023 Tesla Model Y. The contact stated while driving 15 MPH in the right lane with Self-Driving Assist mode engaged, the vehicle veered to the right and struck a 3–4-inch white curb. The contact stated that he immediately regained control of the vehicle, steered the vehicle back in the lane and turned off the vehicle. The contact stated that after disengaging the Self-Driving Assist mode, a message inquiring feed-back was displayed, and the contact reported the incident. The contact inspected the vehicle and was able to continue driving without Self-driving Assist mode. The manufacturer was notified of the failure and informed the contact that the vehicle data did not indicate that the incident had occurred. The manufacturer provided no assistance. The vehicle was not diagnosed or repaired. The failure mileage was approximately 14,000.

On Sunday [XXX] I was driving to work, there was a moment where I felt the steering wheel was very stiff to the point where it felt weird and hard to control. I felt the two front wheels a bit odd, but then it went back to normal. I paid no attention to it after. As I was driving on [XXX] , my car started to automatically move to the left and I tried steering my wheel to get back in lane, but the steering wheel got so stiff that even using all my might I could not steer it. Eventually the car slammed against the cement wall three times as it spins. At the end, the police came on site and saw that the two front wheels were pulled inward. I believe it was a software/technology malfunction. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Took Tesla's 30-day free trial offer of Full Self-Driving (supervised) for my Model Y. Encountered several concerning situations: 1. Autopilot failed to detect a parking barrier arm, causing acceleration towards it; fortunately, I intervened in time. 2. Merged onto the highway in the wrong lane, prompting honks from vehicles behind me. 3. Wheel hit the side road curb when making a right turn, damaging the hubcaps and tire on the right rear side. Unsure if Tesla will take responsibility for repairs, but I feel it's important to share my experience to highlight that Autopilot may not be as advanced as expected.

While driving on the highway at 75mph, with "Traffic Aware Cruise Control" (aka, "Adaptive Cruise Control") enabled, a white napkin had blown into the lane ahead. This caused the car to slam on the brakes, and rapidly reduce speed to 20 mph, before I was able to re-accelerate back up to speed. I consider this a dangerous malfunction of the Adaptive Cruise Control system (and possibly the Automatic Emergency Braking system as well) on a high speed lane on a highway, which easily could have resulted in a high speed rear end collision and injury. (Fortunately, there wasn't any traffic close behind in the the lane.)

I bought a 2023 Tesla Long-range Y in June 2023 at Tesla Santa Fe, New Mexico. I have had trouble with the brakes applying on their own during cruise control. It was very scary the first time it happened, but luckily there was very little traffic on the 2-lane highway I was traveling on. The Tesla dealer in Santa Fe told me they don't have a software fix yet and he simply avoids cruise control. After a few months I cautiously tried cruise control again and got away with it...but the third time, months later, it happened again. When the free month trial of Auto Pilot was installed, I did not intend to use it. Toward the end of the trial, I used it on [XXX] coming home to Las Cruces and realized it might actually auto-brake on the freeway, which could be a disaster. After that trip a Tesla friend shared his near-accident-causing experience with the cruise control braking. Another issue is that the key card didn't unlock the car, then wouldn't start the car. I called Tesla and was told I could reset the key card using the Tesla App, but it did not work. The next day I called Tesla support; he ran the diagnostics and said "oh yes, your car needs to be re-booted". He did so, and the key card worked to lock the car, but not to unlock or start it. I asked him to send me a new key card. "We sell a set of 2 for $45" (this is what came with the car). I told him I paid $53,000 for the car less than a year ago, it did not come with a charge cable, and now the key card didn't work? He looked to see if the key card was covered under warranty and found it was not. I have been unable to reach a person to speak with at either the NM dealer where I bought it or the El Paso dealer where I test-drove and attended the seminar, and have waited on the phone for exorbitant amounts of time while the bot tells me I can manage most problems on the Tesla app. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2023 Tesla Model Y. The contact stated that while driving the vehicle at approximately 55 MPH on autopilot, the brakes independently engaged, and the vehicle decelerated abruptly to approximately 12 MPH. The contact stated that there were no obstructions, or oncoming vehicles on the roadway during the failure. The dealer was not contacted. The manufacturer was not made aware of the failure. The failure mileage was approximately 18,000.

While having Autopilot on, Tesla’s version of adaptive cruise control and lane keep assist, vehicle suddenly breaks while driving at 65mph. The software erroneously detects oncoming vehicle shadow as an object and suddenly breaks. This has not been the issue with their Full Self driving software. Tesla knowingly has a safer, more advance software, but decided to not release them to the general public without purchase. Big safety issue.

As I entered the parking lot I disengaged FSD by taking over the steering wheel. When it can to navigating into the parking spot I gently push the accelerator and the pedal disappeared from under neath my foot as the car accelerated forward hitting the car to my right. My calls to Tesla went unanswered so I could not report the incident. The incident happened May 2nd 2024.

Tesla has a joke feature where a song starts playing that is a parody of Saturday Night Live skit "I need more cowbell". What causes this to be played is pushing down on the right steering wheel stalk 4 times sequentially. Nothing will silence this, however. Not even turning the volume of the car off. It causes a constant, loud, and visual distraction. And it prompts distraction for drivers to try and silence it. I have nearly been in multiple accidents trying to silence it. there should be NO car audio that is played that cannot be silenced by turning the volume off. This is common sense. Any other reasoning is inviting distraction. Not withstanding that Tesla has made doing simple tasks like turning the volume down or air conditioning up MORE attention requiring than cars of the last 50 years. This is a clear and demonstrable safety hazard with, as I would imagine, criminal liability for Tesla. Please recall all Tesla cars until they eliminate this clear and present distraction.

The contact owns a 2023 Tesla Model Y. The contact stated while driving 5 MPH and coming to a stop, the vehicle went into park unintendedly. The "Vehicle Automatically Parked to Prevent Roll Away" and "Automatic Emergency Braking Is Unavailable" messages were displayed. The contact was able to quickly veer to the right lane, where the vehicle stalled and remained for half an hour, nearly causing a crash. Additionally, Police officers arrived at the scene and shielded the vehicle from a potential crash. The manufacturer was contacted but was unable to correct the failure remotely. The vehicle was towed to the Tesla Service Center, where it was diagnosed that the driver’s side body controller module had failed and needed to be replaced. The vehicle was repaired. The contact stated that while driving with his daughter in a car seat in the rear seat and coming to a complete stop two days later, the vehicle stalled. The message "Automatic Emergency Braking Unavailable" was displayed. The vehicle was towed to another Tesla Service Center (3371 Brunswick Pike #100, Lawrence Township, NJ 08648), where the vehicle was being diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 2,506.

I was driving from Asheville NC to Maryland on [XXX] using auto pilot driving 74 on 70 speed limit on the left lane of two lane highway and all of sudden the Tesla slam on the break to speed of 15-20 miles. There was a car on the right shoulder trying to merge to the right lane about 20 ft in front of us when this happened. My wife and daughter were in the car and we were all shocked on what happened. We were so lucky that there was no one behind us otherwise serious injuries could have happened. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The hood latch failed and caused the fronk to open and smash the windshield. This happened while the car was on a trailer being transported. The front hood had opened multiple times while in garage over the last few months and unfortunately it decided to open while on the trailer. The hood flew open and smashed the windshield and caused $6k worth of damages and tesla will not pay for the fix even though there is an active recall for hood latch on my tesla Extremely scary and dangerous that this can happen on a brand new 2023 car

I am reaching out on behalf of my wife who met with accident on 3/24/2024.She was driving Tesla Y model and this accident occurred due to System failure of Vehicle , brakes and Steering wheel get locked and she was not able to do anything and car hit the couple of trees on other side of parking lot . She was not using Autopilot feature and it vehicle didn't stop after applying the brake instead of stopping , its get accelerated and steering was also locked.