2023 Tesla Model Y Complaint Log

We had our 5 year old son buckled in his forward facing car seat in the back passenger seat. When I started to drive my car, the front passenger seat started to move back, reclined on its own and fully crushed my sons legs in the back seat (fully reclined back). My son started to scream in pain. After securing the seat forward, we noticed our umbrella fell from the front seat and landed where you control the seat alignment in front. We were shocked to see that a 1 lbs umbrella can be heavy enough to control the seat alignment. If I hadn't quickly reacted to the seat moving back, it would have caused a serious fatal injury to my son. I strongly urge the manufacturer to consider fail proof ways to prevent this from happening.

I was driving our Tesla Model Y and, when attempting to use the windshield wiper, full self driving was enabled. The feature was never enabled my by husband or I through the touch screen on the car. We purposefully did not want to be helping to test this feature as we have a 2 year old and 2 month old that are often in the car with us (both of whom were in the car when this happened). This happened twice on my drive on the afternoon of [XXX]. I did not have a destination plugged into the map on the tesla and was navigating via google maps on my phone (which does seem to be required for this feature to be enabled according to Tesla's help video on youtube: [XXX] ). Both times, a pop up appeared on the tesla screen asking me to give feedback on the auto driving feature while I was driving. Both times, I was able to disable the feature after about 5 seconds by pressing the brake pedal. Upon returning home, my husband was able to go into the car's settings and return the car to "traffic-aware cruise control." He was able to confirm that "Full Self Driving (supervised)" had been selected despite neither of us enabling it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The front lower lateral links or control arm that is used to steer the wheels has bolts that dropped on the ground causing loss of steering to the car. This happened when parking the car at home and luckily not on the highway or street during faster speeds.

My tesla is supposed to have "automatic" wipers that go on by themselves to keep the windshield clear so one can drive in rain. Manual wiper speed control is difficult because the driver has to look at center screen and use menus to select a speed. There is no intermittent wipers control; the lowest speed setting is too fast for light range. Only one pass operation is possible without using the center console while driving which is dangerous. The automatic wipers are very erratic, sometimes running faster than needed or coming on when it's not raining to other times hardly coming on at all making it very difficult to see and making driving very accident prone. The poor operation can, of course, adversely affect the proper operation of the automatic driving capability too since that depends on vision by cameras through windshield. Other owners I know voice the same concerns. This issue is a big problem anytime it rains and even worse back last winter when it snowed. I've only had my car 3 months. I have talked to a few other owners who indicate this problem didn't exist as much 6 months or a year ago indicating it could be a problem caused by a recent car software update or a change in the equipment used for wiper control in my Tesla Y. I'm not sure if the problem applies to other models (ie S, X, 3).

I used the Full Self Driving software Tesla provided us in April. On [XXX], the car did not detect a curb therefore the car went right over the curb which popped both right side tires and the front rim. Damage was $1,800. I brought this up to Tesla and they informed me that it was my fault for not taking over and refused to help with the repairs. I understand taking over if there was a 3-foot shoulder, but on roads with no shoulder such as this one I found it impossible to correct in time. Also, at the very last split second, the torque on the wheel was too tight too correct (not enough time anyways). This is a busy state maintained road in the middle of Columbia, Missouri near a college campus and my safety was put at risk while I had to find the next side street to pull over. This is dangerous software that is not ready yet. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Car was being driven into a car wash. Driver went to put car into neutral and car lurched forward and crashed into car in front of it without gas pedal being engaged. Vehicle has not been inspected by manufacturer or others. No warning lamps or other messages. May have been related to recently installed full self driving software that was automatically installed but was not requested by vehicle owner. Vehicle owner did not intend to engage any sort of self driving or automatic acceleration systems.

When using Auto Pilot/Traffic Aware Adaptive Cruise Control at highway speeds (55 to 75mph), vehicle will on occasion, slam on the brakes and steer to the right for no apparent reason. When this has happened in the past, we would press on accelerator peddle, to quickly recover from the braking to prevent a rear end collision and continue down the road. This last time (April 12, 2024) however, pressing the accelerator peddle made no difference until Auto Pilot was disengaged. Fortunately we were in the right most lane and was able to pull off to the side of the road to prevent a rear end collision from a van that was behind us. There were no warnings or messages that were displayed to indicate what had cased the braking. I talked to my local Tesla service department approximately a year ago about this issue and said that Tesla is aware of the "Phantom Braking" problem, but were unsure if or when a fix would be in the works. We did capture the dash cam video of the last Phantom Braking incident, that shows a clear road, with no objects or shadows that may have triggered the event. The dash cam video is 38Mb in size, too large to upload.

Front passenger safety restraint system fault alarms comes intermittently

Vehicle was on autopilot. Pulled out of driveway, hesitated, and then accelerated into a parked car.

Car warned that Drivability - Acceleration and top speed reduced/Performance may be restored on next drive but gave no opportunity for me to pull over safely. Felt like someone pulled the e-brake during regular driving speeds and prevented me from safely slowing down, steering or maneuvering the vehicle into a safe spot. This occurred during a rainy night with my wife and 3 daughters in the vehicle who were terrified and still afraid to drive in the vehicle. Tesla replaced the front drive inverter and about a month later the same issue happened again on a busy road around 1pm in the middle of traffic and this time the rear drive inverter had to be replaced. Myself nor my family have felt safe in the vehicle but feel stuck with it.

Tesla recently rolled out an update that gives everyone in the US a trial of FSD. After this update I've had numerous situations where the car would panic and act like I was about to collide with a parked vehicle both while driving down a residential street in daytime and when coming around corners. This never happened in previous version. Also the auto windshield wipers no longer work when its raining but will turn on when its dry and cause dirt to smear on the window, mainly when the sun is facing the driver which makes it very dangerous. The last issue is pretty big, the car has been exhibiting severe phantom braking when on the highway using adaptive cruise control (FSD I guess now?)

2 close to collision out of 7 use of FSD free trail period. The vehicle signal for turn and went straight to hit curb. The vehicle during left turns at signals while on left most land jumps to right most left turn lanes while other vehicles are in it turning. Here is link i posted on x , https://x.com/PAVANGINJUPALLI/status/1776618585105842340

My model Y lower control arm bolt has become loose and disconnected. I noticed a rubbing sound on the front axle in a parking lot and fortunately discovered the source of the issue (disconnected suspension bolt) at home. I believe my vehicle should’ve been included in the recall below as the timeline lines up. My car was produced in the Austin factory and picked up in late November 2022. Can see in the attached photo the loose bolt and the suspension fork hitting the axel. [XXX] [XXX] As of today the car is sitting in the Tesla service center and they are arguing that repair is not covered because of the handwritten pen marks indicate third-party suspension work, but no suspension work has been done. The article citing the manual torque explains the factory markings. This bolt issue has resulted in fatalities at high speed. I’m lucky to have found it at home vs the highway. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

During a 2,300 miles recent trip in Texas, the vast majority of the speed limit signs were not seen by my 2023 Tesla Model Y autosteer/autopilot (not FSD). This created issues with the autopilot/autosteer as it was not usable in several instances and can create safety issues like distractions, etc... I had the latest software revision. The key point is that this is not happening at all in Colorado where I live. Tesla support responded that I needed my cameras recalibrated which is a totally illogical response as it is not happening in CO.

I got a recall notice for NHTSA Recall No: 23V-035. I checked for the software update, but didn't see anything from Tesla prompting for the update.

You have no doubt heard the news that Tesla has deployed Full Self Driving to all its vehicles as a "free trial." My Tesla received this update in the past few days. Last night I was driving on an expressway and engaged what has up until now been traffic-aware cruise control by pressing down one time on the right stalk. I expected regular cruise control but the car started steering for me. Tesla has changed the default behavior of the cruise control activation (one single downward press on the stalk) to instead activate Autopilot. My attempt to regain control caused me to jerk the wheel side to side in a way that could have led to an accident had I been in heavier traffic. This was unexpected behavior from the vehicle and I find it unacceptable that Tesla has changed a default function in this manner. I had to hunt around on the screen to find the setting to change the behavior back to regular Traffic Aware Cruise Control from one downward press. Furthermore, on the same 20 mile trip I had three phantom braking incidents while the car was on Traffic Aware Cruise Control mode. This is more than typical and these events can be dangerous if they happen in traffic. Tesla should not be allowed to deploy changes, especially without notice, that modify basic functionality of a car in motion from what the driver has become accustomed to.

The contact owns a 2023 Tesla Model Y. The contact received notification of NHTSA Campaign Number: 24V051000 (Electrical System). The recall repair was performed; however, the contact stated that the warning messages "Pay Attention", and "Keep Hands on the Wheel" were excessively displayed. The contact was concerned that the excessive alerts could cause a crash because the alerts had become a distraction. The vehicle was not repaired. The manufacturer was made aware of the issue. The failure mileage was approximately 25,000.

1) What component or system failed or malfunctioned, and is it available for inspection upon request? Response: All 3 times has been with a faulty inverter 2)How was your safety or the safety of others put at risk? Response: Safety was a HUGE concern. The Tesla model Y has stalled and completely shut down while driving through traffic and at speed. The complete failure did not allow any coasting to try and get out of harms way. 3) Has the problem been reproduced or confirmed by a dealer or independent service center? Response: All 3 times this issue has occurred were all serviced by Tesla directly and has always been a faulty inverter. 4) Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Response: Yes, all 3 times the car failed the car was assessed by Tesla's service station Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? 5) Yes, the first 2 times the warning appeared there was only a matter of seconds before the car completely stopped in the middle of traffic. This last time there was a warning stating the car will not restart if stopped.

Safety recall update was NOT done to my car when I brought it in for that service. I had a service appointment in which one of the tasks was to update my icons to the "larger icons". Upon taking receipt of my vehicle, I noticed that the icons did not appear different. I messaged the service center that performed the work and THEY TOLD ME THE ICONS WERE THE UPDATED ONES WHEN THEY ACTUALLY WERE NOT. How can a company entrusted with providing save vehicles for public roads be allowed to do this? What if this was a seatbelt malfunction that they told me was fixed and I got in an accident on the way home and died due to their complete negligence?

Forward collision with a deer. The deer jumped out in front of the vehicle, very close to the vehicle, at night. The vehicle failed to detect large object obstacle in front of it and apply emergency braking.

Windshield wipers fail to work properly when in auto mode. Windshield was covered in rain and visibility was reduced to zero. Windshield wipers would not activate to clear the rain. The problem has happened multiple times while raining.

Tesla suddenly accelerated forward from a complete stop at very rapid pace and hit a wall

While using Traffic-Aware Cruise Control, the vehicle unexpectedly slows down due to phantom braking. During my recent 800+ mile road trip, this occurred twice without any obstruction in view, causing the car to brake abruptly.

This car does not have Full Self Driving, and I do not use Auto Steer. I experience multiple phantom braking events every time I use the "Traffic Aware Cruise Control." Sometimes I can see that the cruise control set speed has been reduced from the speed I set, and I have to cancel and reset it to resume the original speed. Sometimes the cruise control set speed is unchanged, and pushing the accelerator will cause the car to resume the set speed. Yesterday I drove 320 miles and had about 6 of these events. I'm concerned about these events causing an accident from the sudden speed reduction, or getting into a road rage situation because the person behind me thinks I am brake-checking them. Internet research indicates that these complaints are very common during the past few years. If Tesla can't - or doesn't want to - solve the problem, they should at least allow us to choose basic cruise control to avoid this problem. Adaptive cruise control would be more reliable with radar, but Tesla is doing everything it can to make the cars cheaper, and radar was eliminated. Personally, I think trying to do everything with cameras is a fatally flawed approach - especially considering cars travel at night and in varied weather and lighting conditions.

MY SIDE MIROR WILL NOT ADJUST BACK TO NORMAL LEVELS WHERE I CAN SEE VEHICLES ON THE LEFT SIDE. EVERYTIME I BACKUP AND MOVE FORWARD THE LEFT SIDE MIRROR DOES NOT ADJUST BACK TO ORIGINAL POSTION THEREFORE LEAVING ME EFFECTIVELY BLIND AND NOT BEING ABLE TO SEE ONCOMING TRAFFIC FROM THE LEFT MIRROR. I HAVE TRIED TO GET TESLA TO FIX THIS ISSUE. EVERY TIME THEY TELL ME TO TAKE IT IN AND THAT THEY WILL NOT GIVE ME A VEHICLE TO COMEPENSATE FOR MY LOST WORK TIME. THIS IN UNACCEPTABLE.

I purchased a new 2023 Tesla Model Y long range Dual motor AWD in September 2023. On March 20, 2024, while I was parking my car in parking lot of strip mall, I somehow became confused and panic. I unintentionally pressed the accelerator with some force which resulted in movement of car in speed and it hit a structure. The car failed to apply the emergency breaks before collision and hit the glass wall of a structure (dining room beside footpath) with great force and break the glass wall. Even then it did not stop after passing through the glass wall. I then turned the car on the foot path beside main boulevard road and then applied the break to stop the car. Front of the car, windshield and battery was badly damaged. The car was latter shifted to Tesla collision center. Battery damage was irreparable and needed replacement. Since the estimate sent by Tesla collision center to Insurance was very high, the Insurance decided to totaled the car. Although nobody was hit by the car and I was also safe, It could have severely injured other person or I could have severely injured if I was not able to stop the car before another collision with fast moving cars on the boulevard. This was a "complete failure of application of Emergency Brake" before the collision - important safety feature to save a life. Please report this to Tesla and send me the feed back. I do not know whether I will get compensation from Tesla for this technical fault as it put my life in danger and there was financial loss.

On two occasions, once for me, and once for my wife, when adjusting the seatback, the switch stuck and the seatback shoved me forcefully into the steer wheel. Both times while we were driving. This could have easily caused an accident, or, for a heavier person, caused significant injury.

I am receiving codes, GTW_w074 Steering Assist reduced, and UL_a020 Steering Assist reduced. In reality, steering is unavailable without extreme effort. This makes the car undrivable. I had the same problem in early February. The car was towed to Tesla for service and repaired. Now one month later the problem has returned.

Driving on a two lane highway at 70 mph, the vehicle has applied the breaks extremely abruptly without reason, three times in the past week. Slamming on the breaks suddenly reduced our speed from 70 to 45 mph before I could return to the speed limit. I came very close to being rear-ended last time. The drivers behind me were angry as well, assuming that I was “break-checking” them. I am extremely concerned for my family’s safety.

Charging system has become defective over last month. Two weeks ago, gave error that charging cover was open when it wasn't. Couldn't get it to charge for a while. Eventually, it worked. Yesterday, would not charge at all on any charger. Being towed to service center tomorrow.

What component or system failed or malfunctioned, and is it available for inspection upon request? >>> The passenger detection hardware underneath the front passenger seat had faulty wiring. The repaired hardware completed by Tesla this week is available for inspection upon request. I did take amateur photos of my seat hardware before-and-after repair. How was your safety or the safety of others put at risk? >>> MY PASSENGER'S AIRBAG COULD RANDOMLY FAIL IN THE MIDDLE OF A DRIVE. Anywhere from 10 seconds to 10 minutes while driving with a damp passenger in the front passenger seat (e.g., a 100 lb. person after swim practice), a red airbag indicator will assert with error code rcm2_a636 ("Front passenger safety restraint system fault"). The indicator would stay asserted for days, then start toggling on-and-off randomly. According to Tesla Model Y documentation, "If the airbag system detects a fault in any of the previously mentioned components, the airbag warning indicator stays on. In this case contact Tesla service immediately. Do not drive the vehicle until the airbag system is inspected by Tesla." (reference: [XXX] ) Has the problem been reproduced or confirmed by a dealer or independent service center? >>> YES! I was able to reproduce the problem WITHIN MINUTES with the loaner Model 3 given to me by Tesla (sorry, I did not get that vehicle's VIN but I wager Tesla Ridgepoint Austin TX has it). SURELY THERE ARE TENS OF THOUSANDS OF VEHICLES WITH THIS PROBLEM! Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? >>> Yes, but only after three attempts by Tesla. Each attempt was incremental (first: cable shielding, second: upholstery, third: replace the entire seat). Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? >>> No. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

While backing out with the steering wheel turned the vehicle makes clunky noise as some thing rubbing together very hard.

I rear ended to another car when I blacked out for a few seconds in the city driving around 20 miles an hour. The AEB, based on TESLA manual and instructions should have kicked in, but it never did. After the accident, a friend of mine told me about AEB function and the fact that it works in those type of conditions, I tested the car in my driveway (I have a pretty long driveway to do this). AEB did not kick in until I turned off the function and I turned on the function again. Then, it kicked in immediately, and on the screen "A" showed, which means AEB kicked in. That was the first time AEB worked and that sign appeared on the screen. Later in the day, when I tested the car again under the exact same conditions,, AEB stopped functioning again like the way it has been since I bought the car. I read all the information/instructions regarding AEB. I understand that in certain conditions like, if the driver is accelerating or putting pressure on brake pedal or steering wheel, AEB does not kick in. I talked to another TESLA owner, he said his does not kick in either unless the car is on auto cruise or autopilot. Mine is the same. This is definitely malfunction. The issue is that the car, on the screen shows that AEB is always turned on, but it never kicks in and the car does not give any error regarding this issue. Again, I tested it after turning off and on AEB function, and I now know the difference. Under the same conditions of that testing, the AEB does not function at all. The accident I had was 100% preventable if AEB worked properly. TESLA Service Center has been dismissive. They send me snippets from the TESLA manual, which I already have and read many times. They say they cannot test it. All they can do is to check remotely to see if the function is on, but that's where the issue is. The function is always on, but it never kicks in. Again, It did work for me for a few minutes when I turned it off and on, but that was it.

I am writing to express my serious concerns regarding the recent enforcement that leads to Tesla's Auto Steer being disabled after three warnings, deemed "strikes," within a certain period. This policy, which I understand may have been implemented with safety intentions, paradoxically compromises my safety and potentially that of others. My experience with the system has shown that the warnings are overly sensitive, activating even while I am fully attentive and engaged with the driving process. The result is the Auto Steer feature—a tool I rely on for enhancing my driving safety—being disabled for an entire week after these strikes. This blanket punishment is applied universally across all driver profiles, disregarding individual driving contexts and histories. The logic behind this stringent measure seems counterintuitive. The Auto Steer function, in my experience, significantly increases safety by aiding in maintaining lane integrity, adjusting speed, and managing distance from other vehicles. Disabling it not only diminishes my vehicle's capability but also impacts my confidence in the vehicle's safety features, which I have come to depend on. I urge the NHTSA to reconsider this mandate and recommend adjustments. Possible improvements could include making the warning alerts more prominent to aid drivers in real-time, allowing for a more interactive and educational approach to enhancing driving habits. Alternatively, revisiting the policy to provide drivers with more control and flexibility over the use of Auto Steer could be beneficial, ensuring that it serves its intended purpose of augmenting safety without unwarranted restrictions. The overarching goal should be to enhance safety while also respecting the drivers' ability to utilize technology responsibly. I hope for a revision of this policy that aligns more closely with the practical needs and safety interests of Tesla drivers. Thank you for your attention to this matter.

I want to report what I think is a very dangerous issue with my Tesla Model Y. We have experienced numerous times that the car brakes without warning. I have talked to Tesla about this "phantom braking", and they say it is "normal". The Traffic-Aware Cruise Control cannot be disabled to create a normal manual cruise control. I gave them a hypothetical situation where this could be life-threatening, but they dismissed it. Two weeks later, that very scenario happened, thankfully not ending in tragedy. I was driving at 65 mph on a wide, two lane paved highway (near Dove Creek, CO). A car going in the opposite direction was stopped on the shoulder on the other side of the highway. A large semi truck, also going in the opposite direction, pulled into my lane to pass the parked car on the side of the road. I saw what was happening, let off the accelerator, and steered over onto the paved shoulder (wide shoulder) to avoid the oncoming truck. My car's Traffic-Aware Cruise Control, using the car's cameras, interpreted the situation as an apparent collision danger and automatically braked hard. In this situation there was a large pickup doing what most pickup drivers do.... tailgating close behind me to get me to drive faster. Neither the driver of the pickup, nor me, were expecting my car to brake hard, as we had all assessed the situation correctly as not being dangerous. I responded as quickly as I could by pushing on the accelerator to cancel the cruise control, but the pickup almost rear ended me. At that speed, it could easily have turned into a fatal accident. Tesla says I can't disable the cameras, so I just don't use the cruise control now. I was told you can disable the "traffic-aware" part of cruise control on older model Teslas, but not 2023 and newer. Often the phantom braking occurs with no apparent reason (although the car's cameras and computer would probably disagree). Do many people have to be killed to take a safety hazard seriously?

Auto steer in city which is the free software unnecessarily distracts with warnings, so much that I was almost in an accident 3 times. This doesn’t happen with full self service driving in the exact same scenario because it’s a paid service, essentially forcing owners to subscribe and pay for full self service driving. Furthermore, if you don’t react to unnecessary and distractive warnings you get a warning that auto steer (which is paid for as part of the car purchase) will be disabled.

Water leak passenger floor

Vehicle: Tesla Model Y Blue Purchased in Oct’ 23 Tesla setting: Regenerative braking (single pedal driving) Issue: Brake Pedal/Acceleration Pedal Malfunction I was pulling my car out from the parking lot to pick up my mom, from the hospital entrance. I just turned right and had to take an immediate left to leave out of the parking lot. The Tesla was driving at approximately 5 miles an hour at that point. I lifted my foot from the gas pedal for the car to stop with its regenerative braking. However, instead of coming to a stop, the Tesla started rapidly accelerating, with my foot not even on the pedal. When I slammed the brakes, the car was unresponsive and continued accelerating. I started honking madly to warn people that I had no control over the car I was driving. The vehicle continued accelerating over 100-150 meters in 4-5 seconds and banged a parked car (Lexus SUV) at the end of the parking lot. It continued accelerating while pushing Lexus over the curb, destroying road sign poles and landscaping shrubs; crossing the street, and the middle curb. At the end of the street was a tree and a ditch. Lexus couldn’t move any further and Tesla stopped. All airbags deployed. One of the emergency response detection systems called 911 immediately. The first thing the police asked me was if I pressed the emergency brake. I said the car doesn’t have one. I can’t even turn off the vehicle while it is moving. The parking button takes care of it. I used to love my Tesla but I can’t trust it anymore. What I want from them at this time is: Investigate all the incidents thoroughly instead of blaming these as a user error. a) Think about adding the redundancy system. Something mechanical where the driver reacts within a couple of seconds. Software bugs are hard and sometimes it is impossible to find the root cause. Logs may not contain everything that you need to debug the problem. Consider it as a P0 issue. b) Compensate for the damage and property loss.

(1). Electrical wire related to passenger airbag function is allowed for rodent chewing. I was told by technician that if this wire chewed by rodent or broken, passenger air bag will not function at all when there is an impact or an accident. I'm not really sure whether the driver will be even alerted whenever this wire is broken. This is simply a design fault because such an important wire should not be placed in a vulnerable location where rodent can chew it. I have never come across this in any car in my life so far. (2). If an airbag does not function, a passenger could get hurt or die (3). I asked the service team about the design fault and filled their service visit survey as well, but no one answered me so far. (4). Service technicians inspected the broken electrical wire, repaired it, but there is no guarantee that rodent can not chew it again because repaired wire is at the same place as before. (5). There is no prior warning for me. Service technicians came over to replace the passenger seat. Once they replaced it, the senior technician tried to check all the system using his laptop and it appeared that he noticed a fault on his laptop screen. So, he opened the frunk and found the broken wire. (6). Instead of replacing this part with OEM part he repaired it and even charged me for the cost of repair though my car is under warranty. This is the design fault and this wire can be chewed again and manufacture can keep charging the customers till the life of the car.

Car stops suddenly for no reason while on cruise control

The car autopilot system does VERY Hard brakes when coming to stop at red lights ( when there is a car in front of it) very unsafe. Also while driving in the street or freeway, mostly when passing under a bridge, all of a sudden the car pushes brake automatically which is truly dangerous and unsafe. Also when the auto pilot is on it, disengages whenever close to a curb or anything else and you have to take over control very last second to avoid any accidents. This is a safety issues. safety issue. Please fix. I took the car to dealership and both times they say it’s something called phantom braking and that they wouldn’t be able to fix the issue.

I’ve received repeated errors of front right safety restraint system needs service with an indication of the airbags being disabled. Tesla has attempted to fix this on two occasions by replacing various wiring and seat belt parts, but the problem returns each time.

On a trip to and from New York to Canada between February [XXX], the car came to a sudden stop on the interstate when there were NO VEHICLES OR OTHER OBSTRUCTIONS IN FRONT OF THE CAR. However there WERE several vehicles behind me on 2 of these occasions and I was extremely concerned that I was going to be hit from behind. It was just like the events described here - [XXX] . Why isn’t NHTSA doing anything about this? There is no way to use cruise control without this technology which is extremely DANGEROUS. We would NEVER have bought the car had we known about this. Who wants a car where they can’t use the cruise control without fearing the safety of themselves and those behind them??!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I have been trying more than 4 times with TESLA to get this open recall fixed but failed.

On almost a daily basis, with the cruise control set to maintain speed (vs the option of advanced speed control that will adjust to signs), the car will inexplicably and quite randomly decelerate aggressively at highway speeds. On four separate occasions just today (although it happens at least once or twice a day), with the cruise set to 70 MPH, the car will randomly decelerate aggressively or even change the max speed of the cruise to 55 MPH. On all occasions, the posted speed limit is 65 or even 75 mph. This is dangerous, particularly in DFW traffic during rush hours, with traffic flow moving at similar and often higher speeds in close proximity. Having my car aggressively decelerate without warning to 55 MPH has caused me to be tailgated and honked at. This has been happening since I've received my car. At first, I tried to use the advanced features of the cruise, but whilst driving on the Dallas Tollways, where the toll road has a speed limit of 75 MPH and the regular highway paralleling at 65, the car is unable to differentiate and would often interpret the wrong speed limit and aggressively brake. Going from the flow of traffic (close to 80 MPH) to 65. This is why I switched the cruise to absolute speed rather than any sort of posted adaptive. It's seems to have gotten progressively worse. So much so that I only use the cruise where traffic is light because of this issue's unexpected and random nature. Besides being dangerous, it's also very scary as it's completely unexpected and aggressive. I did make a service support call, but the Tesla technician said it's a known issue and no data available if/when it may be fixed. Currently, car is running software v11.1 2024.2.3

Auto setting on windshield wiper does not activate wipers. It happens in a downpour and moderate rain. Other times it activates in a sunny day or with minimal water on window. When it fails, I have to manually turn on wiper which requires taking my eyes off the road to look at the screen to set the speed. This is very dangerous at one of the worst times when I need my eyes on the wet road and traffic. Tesla has refused to look at the sensors and claims there is no issue. I have contacted them twice about this and gotten a “it’s a firmware issue. We’ll send an update soon.”The problem has persisted for several months. I have attached screen shots of the messages from Tesla.

Complete failure of harness release button, allowing my child to loosen the harness by gently leaning forward. This is a malfunction on a replacement frame (used for less than 2 months), NUNA replaced the original frame (used for 8 months) for the same issue. I have contacted NUNA about current frame issue, haver not heard back from them. Given the poor customer service I received with original frame failure, I do not expect NUNA to resolve this issue for several weeks. Consequently, I am working with retailer I purchased the car seat from to replace it with a different brand, as I no longer trust NUNA with the safety of my child.

I was driving my vehicle and the vehicle suddenly started giving warnings. The gas pedal lost all power immediately and the car started to slow down. I then stepped on the brake pedal to bring the car to a complete stop and turned on the hazard light. However, after around 5 minutes, the car completely shut down and the hazard light also stopped functioning.

When on Autopilot, the car engages in "ghost braking" for no valid reason. This has happened a couple of time. The last incidence happened today, 02/16/2024, at about 10:38 a.m. while on a freeway. I was lucky that there was no cars immediately following me, otherwise a chain accident with pile up would had happened. This was a very risky and scary incident.

The contact owns a 2023 Tesla Model. The contact stated that whether driving, or while the vehicle was parked, the hood and the trunk of the vehicle occasionally opened independently. The vehicle was not taken to an independent mechanic or dealer to be diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 13,000.