2023 Tesla Model Y Complaint Log

Vehicle is not up to date. Needs “over the air” update for auto steering.

Sudden unintended acceleration on my new Tesla Y- occurred while backing slowly out of the garage. Suddenly, there was a lurch forward that hit the side of the garage. Repair to Tesla @ $8,000 and repair to garage @ $300. Tesla told me that their ivestigation did not disclose any mechanical issues but the manager refused to send me that evaluation. Fortunately, no injuries

The Tesla Y 2023 was in the garage. My wife backed the car carefully out of the home garage that she has done many many times without any problem. It is not clear what exactly happened, but over the time of a few seconds, the car jerked or lurched forward. There was moderate damage to the siding of the garage as well as the side passenger panel. My wife quickly pressed the brake pedal to stop the vehicle but the damage to the garage and car was already done.

Driving 30 mph on a two lane road at night, the car suddenly sounded a warning sound and slammed on the brakes, hard enough to make the tires skid. There was nothing in front of us on the road nor on the sides of the road. Road was clear and dry. No cars ahead of us or (fortunately) behind us.

Phantom braking when cruise control is on and when I have the right away and cross traffic is stopped at a stop sign. Also with no cars present in front or any side, the car will suddenly brake with cruise control on and I have no reason why? Shadows, sun?. Sometimes it brakes easily. Sometimes it brakes very hard like to avoid a crash, but there are no cars around. We hope no car is behind when this happens as the car behind us make run into our car. We live in country. On our drive to our town south of us when we are heading north the car does not brake at the county highway intersection, we have the right away. Heading North the car brakes every time at this intersection. I either have to immediately over ride this action by stepping on the accelerator or turn of cruise control. We also have had this happen on a curve when we meet on coming traffic. Occasionally the car will begin braking when meeting the car during and left bend in the road. Not always, but way too many times.

PLAINTIFF: [XXX] [XXX] Phone: [XXX] ] Email: [XXX] ] VS. DEFENDANT(S): 1. [XXX] 2. King Bodyshop [XXX] 
Phone: [If known] STATEMENT OF CLAIM (File in Duplicate Plus One For Each Defendant) The Plaintiff sues the Defendant(s) for money owed Plaintiff by Defendant(s); and which is past due and unpaid; for: ☐ Work done and materials furnished by Defendant to Plaintiff (or check “Other” below). ☐ Other (Explain): Breach of contract for incomplete auto body repairs. Additional facts: Plaintiff. On or about December 12, 2024 you dropped off the vehicle, Year 2023 Model Y performance VIN [XXX] to Defendant King Bodyshop (operated/owned by [XXX] ) for body repairs pursuant to an agreement/estimate. Plaintiff paid $24.500 amount paid] for the repairs. Defendant agreed to complete the repairs properly but not only failed to do so, but charged over $9000 to fix the problem and damages, still leaving the vehicle with unresolved safety restraint system issues, including active alerts: • RCM2_a203: Safety restraint system issue – Service is required • RCM2_a095: Front left safety restraint system issue – Service is required Despite repeated requests over several months (October 2025] to present), Defendant has not completed the repairs, fixed the faults, or refunded the payment. This constitutes a breach of contract and/or negligent/incomplete workmanship under Florida law (including the Motor Vehicle Repair Act). As a result, Plaintiff has incurred damages including: • Eon paid $24500 amount and [XXX] paid additional $9000 to shop] (refund demanded) • $Tesla estimate to fix the current problems is another 2900 cost from other shop quotes to complete/fix] (additional repair costs) • $[any rental INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

As I was trying to make a turn on a street which I have used for months, the vehicle started accelerating on its own. So much so that it laterally flew over a median curb and hit another vehicle. I could not steer the vehicle nor stop it despite the fact that I hit the breaks several times. It truly was a very scary experience, and I am not sure what caused it. I have read of similar issues in the past, but I never thought that this truly happens. As a result of the acceleration, I got into an accident that damaged four vehicles. I am a very good and confident driver with clean driving record, and I have no explanation as to what happened, other than that the vehicle took control on its own. There were no warning lamps before, the vehicle has not been inspected yet, but I assume it will be after I have reported this very issue to the insurance company. While I am fine, my safety and the safety of those who were involved in the accident could have been extremely in danger.

I was on Reverse, when I pressed the accelerator, the car was moving FORWARD! i tried pressing the accelerator 2 separate times; both times it moved Forward. I had to do a hard restart to fix it. This happened last night, I have not had the vehicle inspected by anyone. There was no warning lamps/messages or other symptoms. I had my whole family in my car at the time of incident. This was very traumatic for all of us; as I was inches away from hitting the car in front of us. This morning when we turned the car on the screen Froze and then proceeded to restart on its own. Something is going on with my car.

Tesla model y automatically and incorrectly brakes and alarms when on two lane road with large truck approaching in other lane. Adaptive cruise control is engaged. This has occurred multiple times.

The tail lights get condensation inside which causes the brake lamp not to be as bright, and when in freezing tempures it acutuly freezes making it worest. Tesla replaced it once and the same day the new tail lamp had condensation I reached out to Tesla and now they are stating "Tesla's tail lights are not actually sealed. There is a small pin hole in the center of the light to allow the transfer of moisture. Small amounts of condensation are very normal especially after heavy rains. After a few hours in the sunlight the moisture will dissipate." Tesla has refused to replace it and I find this a safty consern and do not know where to get help.

I bought Model Y on December 1st and after two weeks the car suddenly stopped working with a message that electrical system failure unable to support all function and vehicle will stop, it only gave a minute or two before car getting stopped and not responding. The vehicle got towed and they diagnosed the front inverter getting too much current causing the fuse to blow. I got the car fixed and after 2 months same thing happened [XXX] with same message and car stopped working and only gave a minute to park. The car is in repair shop with Tesla. This raises a serious safety issue where the driver only has a minute or two to take the car off of the road and park at safe location. Imagine if you are on a busy highway and you only have a minute to pull it on the side. You might be stuck in the middle of the road and waiting for someone to hit your car. NHTSA needs to closely look at it and take up the issue with Tesla and also raise the question on the quality of car produced. I am sharing some user threads where people have experience similar issues [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Ongoing issue of phantom braking while driving with cruise control. I have documented numerous instances with Tesla and they are refusing to acknowledge and resolve the problem

The falcon braking system kicks in automatically, and the windshield wiper does not turn on automatically as it would in any basic car now a days. The available autopilot/ adaptive cruise control only gives unteliable cruise control. There were times where in the middle of a freeway the cruise control starts braking, luckily there were no vehicle behind us so there were no collisions so far. The price tag on this car and the way it keeps fluctuating is un-acceptable so i ended up paying a lot for the car than the actual value from tesla directly and the basic features like auto wiper and cruise control is a huge disappointment

The contact owned a 2023 Tesla Model Y. The contact stated that while his wife was driving at 15 MPH and making a right turn, the Auto-Pilot had engaged independently. As a result, the vehicle steered off the road, over the sidewalk, and into a resident's lawn. The vehicle went up the property's pavement stone and crashed into a tree where it came to a stop. A police report was filed and there were no injuries reported. The vehicle was towed to a tow lot. The insurance company deemed the vehicle totaled. The local dealer was not contacted. The manufacturer was made aware of the failure. The VIN was included in NHTSA Campaign Number: 24V051000 (Electrical System). The failure mileage was approximately 4,400.

When FSD was activated, the MY had a number of incidents that the car was maneuvered in a way that was not safe: 1) It started going forward when the MY was stopped at a Red Light at the intersection when the light was still in red; 2) It started to move suddenly and turned right while waiting at an intersection; 3) It changed to the right lane suddenly while approaching an exit in a highway. These movements were corrected manually by overriding the FSD but they were quite scary.

Auto Wipers either don't work when it's raining or will always come on randomly when it's dry. Manuel wipers work fine

Bought this Model Y lease and had it delivered from Jacksonville to miami after sales guy convinced us from getting the 2024 model since this one was cheaper and was a long range (I wonder why). On that same night, I took the car to the gym and coming back, it shut down on me on the middle of the road. (Screenshots of the error attached). On [XXX], Model Y shut down on my wife entering her aunts complex picking up the kids. Same day wife was driving on a 3 lane main road and the car shut down on her in the middle of the road with cars passing by. Model Y made us get out the vehicle and re-enter the vehicle multiple times putting us in danger, not to mention the abrupt stop could’ve been worse if this was on the highway and/or God forbid an accident. Took car to service and in 1-day Tesla claims the inspected and replaced the inverter and everything should be up to code. I told them that my wife and I don’t feel comfortable driving the same vehicle. They say “they completely understand where I’m coming from and that the vehicle is now performing as designed. And I’m more than welcome to pick up the car” INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Random hard breaking at highway speed, multiple times on a road trip between Las Vegas and Tucson. It's an obvious hazard as traffic following the Tesla will likely not have sufficient time to react safely. How is this not regulated ?

Regenerative braking is a huge factor when it comes down to hydroplaning. Hydroplaning and braking do not go well together. Generally in a normal gasoline vehicle, when in a hydroplaning situation where you feel the vehicle is beginning to slide, you would let go of the throttle (gas pedal), and correct the steering. Upon doing that, regenerative braking (which comes from letting go of the gas pedal), caused the vehicle to completely go sideways and no chance for me to correct the steering. This situation could have been avoided if the vehicle did not automatically brake on it's own when I let go of the throttle, in this situation.

After making a right turn, the car accelerated automatically and drove onto the sidewalk. The driver was hitting the brakes and attempting to redirect the vehicle with the steering wheel but both components of the vehicle were locked, causing the vehicle to lose control and crash into several things on the sidewalk (flower pot, parked cars, building pillars). The Tesla is completely dead so we are unable to retrieve any data within the vehicle. The safety of civilians on the street as well has the driver and passenger of the vehicle were at risk due to the lack of control of the vehicle. Two weeks after the accident, Tesla sent out a recall notice in regards to autosteer which can increase risk of collision, but prior to this no notice/warning was in place. The police were involved and at the scene at the time of the event and a police report has been made. No messages were seen on the screen or on the Tesla app in regards to any car mode (autopilot, cruise control, etc.) the vehicle could've been on, nor any warnings about risk of collision due to the recall.

Rear right occupancy sensor, At service mode shows red and says seat sensor fault, this seat was replaced due to issue at first week of purchase. Tesla service center says, they know my car issue, it will be fixed in future update, but after 6 months no fix yet.

The contact owns a 2023 Tesla Model Y. The contact stated while driving approximately 70 MPH with the cruise control engaged, the vehicle decelerated quickly to 50 MPH as if the brake pedal was depressed. The contact stated no warning light was illuminated. The contact was able to depress the accelerator pedal to regain forward momentum. The contact stated that the failure had occurred several times and an inadvertent braking failure had occurred when the cruise control was engaged. The contact had not taken the vehicle to a local dealer. The vehicle was not diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was approximately 5,000.

Autopilot feature disengaged with a single, 3 second warning.

To Whom It May Concern at the National Highway Traffic Safety Administration (NHTSA), I am writing to urgently express my concerns about the latest software update for the Tesla Model Y’s autopilot system, which, in my view, significantly compromises safety. As a Model Y owner, I have generally found the vehicle and its features to be reliable and safe. However, the recent update has introduced an overly stringent hands-on-wheel detection mechanism that is not only inconvenient but also potentially hazardous. The new update requires frequent and often forceful interaction with the steering wheel to assure the system of driver presence. This change is drastically different from my previous experience, where I received only one hands-on-wheel violation in two years. The current sensitivity of the system disrupts the smooth operation of the autopilot, leading to frequent and abrupt disengagements. I have found myself struggling to maintain the system’s activation, inadvertently causing the vehicle to exit autopilot mode multiple times. This issue goes beyond mere inconvenience; it actively detracts from driving safety. The need for constant and sometimes aggressive adjustments to satisfy the system’s requirements is distracting and can lead to erratic vehicle behavior. The irony is stark: a system designed to enhance driving safety and ease is now a source of potential danger and stress. The unpredictability and over-sensitivity of the updated system could lead to dangerous situations, especially on highways or in heavy traffic, where sudden disengagement of the autopilot can be particularly risky. As a driver, I now find myself more focused on keeping the autopilot engaged than on the actual driving conditions and surroundings, which is surely contrary to the feature’s intended purpose. I urge the NHTSA to investigate this issue as a matter of urgency.

The back camera of the Tesla model y does not provide necessary image quality to identify any objects/persons of cross traffic when reversing the vehicle. In one incident I was about to hit a person behind the vehicle as there was no proper cross traffic alerting and no proper camera view. When I approached Tesla for support they identified the problem and determined it is by design and would not be able to help much. As per the images uploaded, there is clear distinction of camera quality between side camera and back camera. Also the images taken when the vehicle is in stop mode making the back light illuminate otherwise the images would be much darker. Also I want to point out that the back camera functions good during day time and the issue happens only during night.

I was driving in the left lane of the highway. Just up ahead I saw something sitting on the guardrail to my left which was jutting into my lane, right about eye level. It looked like a long wood 2x4. I swerved to my right to avoid hitting the piece (scared it would shatter my windshield) and the steer correct safety feature (probably wrong term) quickly threw me back to the left and into the guardrail. I turned my steering wheel to the right to get away from the guardrail and it threw me back into the guardrail. It did this a few times. I didn’t understand what was going on. It felt like I had no control over the car. It just kept slamming back into the guardrail. I finally took my foot off the gas and it slowed down and stopped throwing me around. Luckily, there was no one next to me and no one else in the car with me. No one got hurt. If it wasn’t for that “safety” feature, my car wouldn’t have been damaged. I did call the police to let them know about the wood piece that was sitting on the guardrail so hopefully it gets removed and no one gets hurt.

Tesla's auto-wipers do NOT detect rain on the windshield and are dangerous to drive with enabled. During heavy rain with the windshield covered and unable to see the auto wipers would not enable and clean the windshield. I was forced to "wake-up" the wipers with a manual swipe, but even then the auto-wipers failed to keep the windshield clear while only occasionally/intermittently cleaning the windshield. Tesla's auto-wipers are dangerously ineffective.

The new safety requirement for Tesla to update its autosteer to be more stringent and align to safety regulations is a complete disaster. This requirement results in multiple false alarms and creates more distractions than prior to the update. Furthermore... it's upsetting that this department has an apparent obsession with Tesla's technology. Rather than promote and work with Tesla to create a future where technology can meaningfully assist drivers on the road and reduce fatalities and car crashes, this department is doing its best to ensure that no progress is made. Lastly - it would be nice to see some actually meaningful and relevant statistics regarding Tesla autopilot incidents. Rather than reporting a meaningless number of incidents with 0 context, instead try comparing the number of Tesla incidents to non-Tesla incidents. And analyzing if there's a statistically significant difference between those two groups.

At 9:37 a.m. on January 26, I was driving on Freeway 60. The three cars in front of me braked suddenly. I stepped on the brake quickly, but after I stepped on the brake for 3 seconds, the speed of the car still did not slow down, and it directly hit the rear of the car in front.Afterwards, on the Tesla app on, an alarm was displayed, saying that at 9:37, there was a problem with the steering wheel and brakes(unavailable) And also, there is a Manufacturer recall number:TBD NHTSA Recall Number 24V-035; TC2024-027 (the manufacturer has failed or is unable to remedy this safety recall for my vehicle in a timely manner, I want to file an online complaint with NHTSA)

Vechile started skidding and didn't respond to steering wheel control, ultimately failed to a make a turn and fell off road into a ditch. Also emergency braking wasn't triggered to prevent vechile from falling off road and furthermore upon impact airbags weren't deployed. The driver sustained grevious injuries and was transported away by EMS.

I received a false forward collision warning on the intersection of Alder Woods Dr. and Sweat Leaf Te. intersection for a parked that is legally parked on the street. Tesla's forward collision mistook the parked car, for a moving car. Driving conditions were clear with no snow, no ice or rain. None of the car cameras were blocked either. I took a picture or the street and the car that is parked on the street.

To whom it may concern. The Tesla auto pilot feature was substantially altered recently because of a recall and reports of driver misuse. Auto pilot is inherently a safety feature - under auto pilot the driver is assisted to navigate while being protected by collision avoidance. It also substantially reduces driver fatigue by relieving the driver of the duty to clutch the wheel. We are aware some drivers have abused this system or misused it by not attending to the driving task - and we support efforts to manage this behavior. However, the changes forced upon Tesla drivers have ruined autopilot - in both ineffective and illogical ways. Frequent alerts take driver attention OFF the road, including being chastised for looking at prior alerts. Many drivers will simply no longer use it. The consequence of ruining the driver autopilot experience has bad consequences for safely. To my knowledge, ~40,000 people died in automobile accidents in a typical year, and that number is rising as more drivers are distracted by cell phone use. Most of the deaths can be related to driver error. Advanced driver assistance features are the obvious answer. A few anomalies should not deter policy from missing the value of advanced assist features. Please let Tesla engineers return to more balanced alert mechanisms and pursue other more effective means of detecting and curtailing abuse. Far more deaths will occur if autopilot and other advanced systems are curtailed because features are rendered useless by restrictions the mostly punish safe drivers. Thank you.

The Tesla displays Passenger restraint system fault occasionally. The vehicle goes into turtle mode and the screen goes in park graphics. The car still drives slowly but doesn’t show any vehicle info such as speed. Took it into tesla service center last month and the said that it was because of a power frunk accessory. This is a common problem. Tons of reddit post and tesla forums.

Component that failed: Automatic Emergency Braking What happened: When traveling at night on an ice covered road, the car abruptly and erroneously engaged the automatic emergency braking which almost resulted in a crash. I was driving the vehicle using full manual mode and the car does not have a full self driving subscription; no cruise control was engaged and I was traveling at a steady speed of 35MPH. There was no inclement weather, but the road was covered in snow and ice. The road was a two lane county road with opposing traffic. As a light duty truck passed me traveling in the opposite direction the car abruptly engaged automatic emergency braking. I was centered in my lane, there were no obstructions in my lane, nor was the oncoming vehicle in my lane. The AEB was so incredibly aggressive that I briefly lost control due to the slick road. The AEB also appeared to override the antilock brakes as I did not feel any vibration to indicate that the brakes were oscillating in an attempt to maintain control. The AEB event lasted less than a second and I was able to recover control. HOWEVER, if my car had slid to the left instead of to the right, I would have been in a head on collision with a larger truck at an equivalent of 70MPH, given the size difference and a potential half overlap crash, there is a non-zero chance that it would have been fatal. I contacted Tesla and have received no response and there is no ability to disable AEB. I DO NOT WANT safety features that can kill me without warning based on some nebulous neural network implemented at a breakneck pace by employees that have never driven in snow.

I am experiencing sudden braking, without me using any of the braking system. Scared my wife and I. Our safety was at risk 3 times, when this sudden braking happened. Sent a message to Tesla but did not get an answer yet. The warning lights were activated when the sudden braking happened. my first sudden braking happened on January 17th 2024, and then 2 more the following two days of the same month. Now we are driving the car, but we are deactivating the automatic braking system anytime time we get in the car,

As I attempted to make a left turn, I wasn't able to make a complete turn when the steering wheels partially locked on me, resulting the car hitting a utility pole, I could only drive forward or reverse, difficulty making a turn. I was able to make it home but the next day, it had to be towed to a Tesla authorized collision center for damage assessment. I'm hoping Tesla can remedy the problem because usually my kids are in the car with me. Reached out to Tesla regarding the incident, they took my information as to what happened exactly during the accident and that there would an investigation on their end which should take about 1 week.

Tesla model Y AWD 2023 Took delivery of a new Tesla about 3 weeks ago. Upon returning to Crofton Maryland from Charlottesville Virginia January 15 on a snowy day, we parked our Tesla model Y AWD in our driveway. The vehicle was subsequently engaged at the parking gear position with the operator and all passengers out, my wife then opened the trunk to unload our groceries to the garage. Within three minutes of parking the vehicle with its trunk still open as we still had more items to unload, we witnessed the Tesla sliding 30 feet from our driveway and coming to a stop due to a dipped in between the driveway and the street as well as the buildup snow. All these happened within moments of my wife moving from behind the vehicle to the garage. Luckily, there was none of my family behind the vehicle or any other pedestrian around. The incident has since been reported to Tesla.

The NHTSA changes that forced the Tesla update as part of campaign #23V-838 do NOT make the vehicle’s autopilot system more safe. Moreover, the car is actually now MORE UNSAFE and distracting with disruptive beeping and alerts. The NHTSA should have Tesla reverse the changes to basic autopilot in this update. Furthermore, the NHTSA should pivot its focus to other manufacturers’ autopilot-equivalent software features, as many of them are even less restrictive or even more dangerous. For example, the blue cruise can disengage without any warning to the user. There have been no recalls relating to this.

I brought the car home after purchasing and came back out to the car in the garage, a notice appeared on the screen and the car shut down locking me in. I had to call Tesla who instructed me to use the manual release on the door to get out. This occurred on the first day of ownership and had to be towed to Tesla for repair the next day. From my understanding looking online one of the parts that was replaced (pyrotechnic battery disconnect - please refer to attached repair invoice) was involved in a Tesla recall earlier in 2023. I view this as a safety concern and am fortunate such an event occurred while parked in my garage and not while driving.

The incident: The vehicle moved forward when put in reverse, multiple times on one occasion. Details: At approximately 14:00 on 1/14/24, I parked the vehicle on a driveway that is on a hill. Normal terrain where I reside. As I was leaving 15 minutes later I put the vehicle in drive to get out but I also had to reverse in order get back into the street properly. I then put the car in reverse, and the car started moving forward. I put the car back in park, puzzled. I then carefully put it again in reverse, the car still went forward. This happened four or five times: remove the car from park, then put the car in reverse and the vehicle would move forward instead. In front of me was a fence and a tree and I could not keep going forward. I had a passenger in the vehicle who witnessed all of this and attempted to help by going in front of the vehicle to make I would not hit the wall/tree as the car would only go forward when in reverse. Eventually, after three or so minutes, I put the car in park, then neutral and then in reverse, finally the vehicle moved as it should have. Conclusion: It is hard to tell what component of the system malfunctioned. On the screen, the vehicle would show that it was in reverse by highlighting the "R" but the vehicle would still move forward instead. The vehicle has not yet been inspected by the manufacturer but that has been arranged. With a simple search online, it is apparent that this issue has occurred many times to others with the same model vehicle. This incident was extremely alarming because when a car is supposed to do one action and does the complete opposite, people's lives are put at risk. This is never supposed to happen. When put in reverse a car should reverse not go forward, simple as that.

Received vcfront_a447 error which shut off heating and air in the car. We were returning to Indiana from Tennessee on the [XXX] and lost all ability to heat the cabin or keep windows clear. The temperatures in the car were as low as 27degF by the time we reached home. With ambient temperatures in single digits, the car is basically not useable. This all appears to be related to the NHTSA heat pump campaign 22V050. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I hit a rock at approximately 35 mph that got projected under my car and caused a bad leak in the battery coolant system. Received a low coolant warning about one minute after the incident. The alert indicated that the car was safe to drive but to schedule service asap. Tesla instructed me to drive to the local SC that is 15 min away when though enough coolant had leaked to render the user display black. I had no turn signals, no speedometer, nothing except the ability to move the car. Tesla alerted me the next day that the damaged occurred at a poorly protected point where the coolant lines connect to the HV battery and that the battery with less than 20K miles needs to be replaced. As a result, they discharged the energy from the battery to avoid a “thermal event”. In doing some research, I discovered a number of documented cases of similar failure due to the fact that a plastic part is used to protect this critical area and is known to break and not offer ample protection to the coolant lines and front drive system. I’m very concerned that had this occurred on the highway and I continued to drive that a “thermal event” would occur and put me in grave danger of a vehicle fire. This area is too critical for proper vehicle operation and safety around high voltage components to use plastic parts to protect them. I also discovered that earlier model Model 3s used a heavy cloth for this role before changing to the plastic version.

Tesla wipers doesn't work in “automatic settings” this is quite dangerous and warrant a recall.

The cruise control has been braking for no apparent reason, putting myself and the people behind me at risk. It also tried to stop at multiple green lights rather than continue driving. The his also outs me, my passengers and people behind me at risk. There were no warnings about this behavior. I have the latest update and will also contact Tesla about the issue.

Car acquired [XXX]. Drive train warranty till [XXX]. Car stopped on the highway in Arizona. Got it towed to Tesla Service. They claimed coolant leak but never showed me or returned the parts even tho I specifically asked for return of parts. They gave me a phone number to call and an email address. There has been NO RESPONSE to Several phone calls and emails. Charges incurred which should be refunded are: [XXX] Uber. $ 47.52 [XXX] Tesla. $ 917.09 [XXX] Uber. $. 61.49 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Vehicle has frequent occurrences of phantom breaking while in cruise control. Tesla reviewed 3 occurrences and determined the system was working as Tesla intends it to and refuses to remedy. The system is prematurely identifying potential hazards which are not yet hazards and applying the brakes thereby creating a hazard due to vehicles being behind me and could reared my vehicle. One instance is driving on a 4 lane highway with a median, cross section traffic vehicle coming from left hand side pulls into the median and is not a hazard. The Tesla system decides the vehicle is a hazard and applies the brakes which could have resulted in a rear end collision. Another similar instance was a cross section vehicle at a stop sign which slightly moved forward while at the stop sign. The Tesla system decides the vehicle is a hazard and applies the brakes which could have resulted in a rear end collision. Tesla camera systems also falsely identify emergency vehicle lighting which results in immediate braking on an interstate. This system flaw almost resulted in an 18 wheeler rear ending me.

Car slams the brakes while on autopilot with no obstacles on the highway. Car speed reduced at least 20 miles for no reason. Weather was clear.

While driving at hwy speeds in the #2 lane the #1 lane to my left was closed with construction cones. I was in the lane with cruise control activated and driving at approx 70 mph with flow of traffic. I had been in this lane for a few miles when all of a sudden the car rapidly decelerated approx 10-15 mph in a very short distance. I took control of the acceleration by quickly taping my brakes. Luckily there was no one behind me, as it could have created an accident risk. My only guess is the car interpreted the line of cones as a hazard even though they were not in my lane.

While I was trying to pull up my vehicle at about 10mph from the street to my driveway after driving around 35 miles from work, the vehicle suddenly accelerated (Unintended Acceleration) to 40+ mph (based on logs) and hit the property. This put my life and others at home at risk. The vehicle was inspected by insurance representative. No warnings lights prior to incident. However, the message 'Corrective steering applied for your safety' appeared periodically while driving back home even though the vehicle was very much within the lanes.

False Forward Collision Warning took place on Jan 4, 2024 at 6:40pm in Herndon, VA while I was driving on Reston Pkwy: I was driving around 30mph on the rightmost lane, Tesla issued a false forward collision warning for a car that was in front of me, right before Dulles Access Rd exit. Driving conditions were clear with no snow, ice or rain. None of the cameras were blocked either, there was no daylight. False warnings (both sound, and red screen flash) created a safety risk by startling me, distracting me and creating unnecessary confusion.