NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2026 Tesla Model Y. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Date of Incident: December 8, 2025 Mileage at Failure: Approx. 580 miles Vehicle Status: At Tesla Service Center since December 9, 2025 (no repairs started; status shows “Preparing”) Failure Summary While driving 40–45 mph on a busy three-lane road in California, approaching a signalized intersection, the vehicle suddenly displayed multiple red warnings, a “Reduced Speed” alert, and numerous fault messages. Within 3–5 seconds, propulsion was completely lost. Incident Details Using residual momentum, I steered across two lanes into a nearby retail parking lot. The vehicle stopped at an angle, partially obstructing traffic. Towing Delay & Safety Risk The vehicle remained stranded for 4 hours. A flatbed tow arrived 2 hours later but could not load the vehicle due to inoperative Tow Mode. A second dolly-equipped tow truck was required, adding 90 minutes. During this time, the vehicle continued to block traffic and posed a safety hazard. Component/System Failure Complete propulsion loss and failure of major electrical/control systems, including doors, frunk, trunk, Tow Mode, and non-responsive key card and phone key. Vehicle remains inoperable. Safety Hazard Sudden shutdown in a center lane near a major intersection left almost no opportunity to maneuver safely. Extended roadside immobilization and inoperative Tow Mode further increased risk. Warning Prior to Failure None, except 3–5 seconds of simultaneous red warnings and fault messages. Problem Status Ongoing and unresolved. Tesla has not diagnosed or repaired the vehicle and continues to delay the estimated repair date. Inspections Vehicle is under evaluation at Tesla Service Center. No repairs, police, or insurance inspections have been conducted.
Severe lateral swaying / side-to-side swaying (“boat-like” or “floaty” motion) at highway speeds (65–80 mph) on any concrete-surface interstate, especially grooved or slightly uneven concrete (typical on Illinois highways such as I-90, I-294, I-55, etc.). Description of safety concern: The vehicle continuously rocks side-to-side in a pronounced, pendulum-like motion that requires constant steering corrections to stay in the lane. The motion is severe enough to cause motion sickness in passengers within minutes and makes the driver tense and fatigued. In crosswinds or when passing trucks the swaying becomes even worse and feels unstable. I no amount of lane centering or driver input fully eliminates the sensation. Service history: December 2025 – Schaumburg, IL Tesla Service Center • Technician test-drove with me on I-90 and immediately felt the exact swaying I described. • Service advisor and service manager both stated this is a “normal characteristic of the 2025 Model Y Juniper” and that no repair or adjustment is possible. • Loaner 2025 Model Y Juniper provided exhibited identical swaying behavior. I do not believe constant, pronounced lateral instability at normal highway speeds is an acceptable “characteristic” in any passenger vehicle. It impairs control, increases driver fatigue, and creates a legitimate safety risk, especially in adverse weather or emergency maneuvers. Tesla refuses to acknowledge this as a defect. I am therefore requesting NHTSA investigate whether the 2025 Tesla Model Y suspension calibration and/or damper tuning creates an unreasonable safety risk due to excessive lateral instability on typical U.S. concrete highways
The vehicle exhibits harmonic oscillation in the steering column since the day I drove the vehicle home on the interstate. Even though tires had been balanced out of pocket due to long service center wait times with a road force balancer, balanced again at the service center, match mounted and road force balanced again out of my own pocket, noise reducing foam removed and balanced on an uncalibrated balancer that resulted in a same day bring back and final road force balance. Service center refused to troubleshoot further after lead tech drove vehicle after third attempt of repair. I asked whether the tech felt the vibration and the service advisors face turned red, and fed the line that it is normal NVH from the solid front drive unit mounts and that was Tesla's stance. This issue has been widely reported online to vehicles that are RWD as well. The bad wheel balance exacerbates the harmonic in the column. Exceptional wheel balancing with RVF down to 6lbs on the front wheels only made it less intense. When driving on any uneven road, or crossing bridge expansion gaps for example, the steering oscillation gets worse, as the uneven roads make it worse. Reasonably assumed at this point it is not caused by just a balance issue. Tesla refused to try a set of known good wheels on the vehicle. This is not normal NVH or general road feel; something in the front end of the vehicle gets into harmonic oscillation. I asked if Tesla would like to keep the car for a proper diagnostic and whether they had looked into other components of the front end, and if they were not going to diagnose further I'd request a buyback. The simple response was that a buyback request would be initiated. It could be a myriad of issues, none of which should be my responsibility to try and track down or fix on a vehicle that exhibited the behavior since day one and still does after 1500 miles. I've passed the account to the service center manager and district manager yet to no reply.
While operating under active Full Self-Driving (Supervised) mode the Tesla abruptly and without any driver input shifted from Drive into Neutral while accelerating through a curved highway on-ramp at highway speeds. This uncommanded gear change caused an immediate and total loss of motive power, resulting in the vehicle colliding with the guardrail before I was able to manually re-engage Drive. If I had not reacted promptly and calmly all passengers could have been killed with a collision at high speeds. The earliest available appointment for inspection at a Tesla service center has been scheduled for December 23. There were no warnings at all.
Approximately one month after purchasing a new vehicle, the steering system suddenly failed without any warning. While the car was parked at home and started normally, the steering wheel became extremely heavy, hot, and then completely locked. The vehicle could not be steered at all and became entirely non-drivable. Multiple warning messages appeared, including warnings related to reduced steering assist effectiveness and lane departure avoidance being unavailable. This occurred at approximately 1,000 miles. The failure happened suddenly with no prior symptoms. This defect created a serious safety risk. If this had occurred while driving, it could have resulted in loss of vehicle control and a potential crash. The vehicle was not drivable and had to be towed to a Tesla service center. The issue has been reported to Tesla and is currently under inspection. The exact cause of the failure is UNKNOWN at this time. A sudden and complete loss of steering control on a nearly new vehicle is extremely dangerous and indicates a potential defect in the steering system or related electrical components.
I [XXX] ) was driving my Tesla Model Y (2026) with Full-Self-Driving engaged while leaving the parking lot of the Flower Mound Community Activity Center (1200 Gerault Rd., Flower Mound, TX, 75028). After exiting the parking area and entering the roadway, the car came to a stop between two lanes and unexpectedly began reversing, even though there was another vehicle behind me. The system failed to detect the car behind, and a collision occurred before I could even understand what was happening. I have all the video recordings of the incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Incident date 11/27/25 Incident Location: CA State highway 101between San Luis Obispo and Los Angeles. Driving Conditions: Daylight/dry roadway. Description of Safety Defect / Complaint: During a single approximately 400-mile highway road trip, while using Tesla’s Traffic-Aware Cruise Control (TACC) feature enabled, the vehicle abruptly and forcefully applied the brakes on at least six (6) separate occasions without any apparent cause. On each occurrence: • No vehicle ahead was braking or decelerating, • No vehicle was merging or cutting in front of my vehicle, • No stationary or moving obstacles (including overpasses, road signs, or debris) were present in or near the travel lane, • The forward roadway was clear and unobstructed for a considerable distance. These sudden, un-commanded braking events were severe enough to cause significant deceleration, requiring me to immediately intervene by pressing the accelerator pedal to override the system. Due to the frequency and unpredictability of these phantom braking events, I no longer feel safe using Traffic-Aware Cruise Control or any Tesla advanced driver-assistance features that rely on the same sensor suite and software. I am filing this report because repeated uncommanded braking in highway traffic constitutes a serious safety hazard that could lead to rear-end collisions, particularly when closely followed by other vehicles or commercial trucks. Additional Information (if applicable): • Software version at time of incident: v12 (2025.38.9 fe 714a33a545) • Full Self-Driving Capability package: No. Enhanced Autopilot: No. • Any dashcam or Sentry Mode footage available: No I request that NHTSA investigate this recurring phantom braking issue in Tesla vehicles equipped with Traffic-Aware Cruise Control and Autopilot systems.
Component: Electric power steering system (steering column rack). Vehicle is available for inspection upon request. Safety risk: Loss of power steering assist renders the steering wheel virtually inoperable, creating an immediate risk of loss of vehicle control for the driver and danger to other road users. The vehicle required towing on November 27, 2025 — one month after purchase (October 25, 2025). Warning symptoms: Steering wheel stiffness and vibration when the easy-entry feature engaged. No warning lamps or messages preceded the failure. Dealer inspection and repair: Tesla service initially indicated the steering column rack required replacement. After five days, they instead applied lubricant as the sole fix. The issue was not resolved. On January 30, 2026, Tesla admitted they do not currently have an adequate solution to properly repair these known defects. Manufacturer acknowledgment: Tesla acknowledged the severity by agreeing a buyback was appropriate. On December 30, 2025, Tesla offered the full purchase price of $46,838.68 but withheld the $7,500 federal tax incentive without legal justification. While I was requesting documentation for this deduction, Tesla unilaterally declared I had withdrawn from the offer. I proposed a same-vehicle replacement as an alternative, but Tesla rejected this. Tesla will only offer a buyback minus the $7,500. Unanswered safety questions: I have repeatedly asked Tesla in writing whether the vehicle is safe to drive and requested disclosure of internal findings, including known safety risks and repair limitations. Tesla has not responded despite multiple requests.
The front trunk (frunk) on my 2026 Tesla Model Y Juniper lacks both internal lighting and an emergency safety release mechanism. This design flaw creates an unnecessary and severe safety risk, as a small adult or child could easily become trapped in the frunk with no way to signal for help or escape. In low-light conditions—such as at night or in a garage without adequate illumination—the absence of a light would exacerbate disorientation and panic for anyone trapped. Without an internal release latch or glow-in-the-dark handle (standard in many vehicle trunks to prevent entrapment deaths), this could lead to a life-threatening suffocation or injury situation, especially if the frunk is accidentally closed on a person during loading/unloading. I discovered this issue while inspecting the frunk during routine cleaning and noticed that my four-year-old sat very comfortably inside the frunk listening to music while I cleaned the car. No incident has occurred yet, but the potential for harm is clear and warrants immediate investigation, as it violates basic entrapment-prevention standards observed in rear trunks and other vehicles. This defect compromises occupant safety and should be addressed through a recall or a retrofit that includes an illuminated emergency release. Please investigate similar complaints for this model year.
Car seemed to have no power steering when I tried to leave this morning, brand new car less than 5000 miles and it’s glitching.
The Front Trunk on my Model Y is missing emergency release button. there is not way of to exit if kids get trapped in it.
The front trunk (frunk) on my 2026 Tesla Model Y Juniper lacks both internal lighting and an emergency safety release mechanism. This design flaw creates an unnecessary and severe safety risk, as a small adult or child could easily become trapped in the frunk with no way to signal for help or escape. In low-light conditions—such as at night or in a garage without adequate illumination—the absence of a light would exacerbate disorientation and panic for anyone trapped. Without an internal release latch or glow-in-the-dark handle (standard in many vehicle trunks to prevent entrapment deaths), this could lead to a life-threatening suffocation or injury situation, especially if the frunk is accidentally closed on a person during loading/unloading. I discovered this issue while inspecting the frunk during routine cleaning and noticed that my four-year-old sat very comfortably inside the frunk listening to music while I cleaned the car. No incident has occurred yet, but the potential for harm is clear and warrants immediate investigation, as it violates basic entrapment-prevention standards observed in rear trunks and other vehicles. This defect compromises occupant safety and should be addressed through a recall or a retrofit that includes an illuminated emergency release. Please investigate similar complaints for this model year.
Hi, its not really an incident but I found what have happened suspicious. I got my tesla from the delivery zone at the Giga factory in Austin, TX last Wednesday. Right after the delivery i found an issue with steering wheel alignment. Steering wheel was tilted right and car was pulling right in the road. I addressed this issue to Tesla and visited service center last Saturday Nov-22nd. Technician confirmed an issue. Wheels alignment was performed on the vehicle and it was returned to me on the same day. As soon as I got the the road I found that issue wasn't fixed. It went better but not fully fixed. I came to the service center again. Senior technician took a ride with me and confirmed the issue again. She also told me that they will probably will have to look into suspension because alignment didnt help last time and it could be more serious issue. The car was taken care of and returned to me in 90 min or so. Service advisor told me that suspension and steering were torqued and another alignment performed. When I took it to the road and I found that issue was fixed and I'm happy now but ifter that i recieved a message from the Service Center that I found suspicious. Despite the communication in person in the message afterwards was stating that no issues were found (See attach). I found this suspicious and decided to let you know as that may look like an attempt to hide some serious safety concern with steering. Please find screenshot in the attachment
We recently bought Tesla Model Y. Last week of October 2025. Last week we had visited our friend who lives in Pineville. Less than a mile from our place. We were at his place for an hour, as we decided to leave and as we put the car in park to drive we get a warning that “steering assist is not available.” I was unable to move the steering even with all my strength. The steering had become very hard to steer the car in any direction. We had to leave the car there and get back the next day to check on it. There was a software glitch that got resolved however the situation was scary as if this would have happened anywhere else or if this would have happend when my wife is alone it could have had different consequences. I would like to report this to the Authorities to see if other Tesla people have been facing similar issues.
AFTER STARTING THE CAR IN A PARKING LOT, I ATTEMPTED TO NAVIGATE FROM THE PARKING SPACE. I SHIFTED THE VEHICLE INTO REVERSE. THE VEHICLE BACKED UP BUT I WAS UNABLE TO STEER IT. THE STEERING WAS LOCKED. I WAS ABLE TO MOVE THE CAR BACK INTO THE PARKING SPACE. I CONTACTED TESLA ABOUT THE PROBLEM. THEY INSTRUCTED ME TO DO SEVERAL DIAGNOSTICS AND EVENTUALLY ORDERED ME TO DO A RESET OF THE ELECTRONICS ON THE VEHICLE. ONCE COMPLETED, IT DID NOT CORRECT THE PROBLEM. TESLA ADVISED TO HAVE THE VEHICLE TOWED TO THEIR REPAIR CENTER. THEIR DIAGNOSTIC TEST SHOWED A STEERING RACK INITIALIZATION ERROR. THEY REMOVED AND REPLACED THE STEERING GEAR ASSEMBLY- LEFT HAND DRIVE (21888333-00-B). THE OPERATING SOFTWARE IS V12 (2025.38.9.6 10bd3d61eE72) FSD (Supervised) v14.2.1
Tesla removed the lighted emergency frunk (front trunk) release button and its wiring from this vehicle and other similar newer builds. The elimination of this key safety feature is a clear violation of the U.S. Federal Motor Vehicle Safety Standard FMVSS 401 for Interior Trunk Release; requiring all new passenger cars with trunk compartments (rear and front) to have a way for someone trapped inside to escape. There is currently no method to open a latched front trunk cover from inside this new vehicle.
We were coming home from a local restaurant and a rain storm started and the wipers would not come on. We were able to pull in to a parking lot and went through all Tesla reset procedures and could not get them to work. There were no error codes and it was scary trying to find a safe place to stop when we could hardly see.During a break in the rain we were able to make it home. We are over 100 miles from the nearest service center and tried to schedule an appointment but the closest opening was 22 days away. We called and spoke to Teslas customer service and after much checking they said there was nothing they could do and told me to call the service center Monday morning. We have a trip scheduled starting Monday and I do not feel safe driving a car with no wipers Some of the other electronics would not work. The lights were on bright and would not dim and could not adjust temperature. The car is a few months old with 2901 miles.
My car installed update v12 (2025.38.8.7) last night. This morning I was driving to work using autopilot when alarms sounded, the hazard lights turned on, and the screen flashed a warning that I had to take over immediately. The message included a note that autopilot had failed due to a "systems error." The navigation and visualization screen froze, went blank, and took 10 minutes to come back on. I asked Tesla to roll back the update and they have told me that they cannot do that. I came very close to crashing into a concrete guard rail as the car was going around a turn when the system failed.
When using cruise control (traffic aware cruise control and autosteer) the car acts dangerously and stops for no reason. I've been driving on open roads with no traffic in front of me on regular roads, the car will slam on the brakes and it causes the people behind me to need to slam on their brakes as well. I feel like I'm going to get into an accident constantly... I was on the freeway and no one around in front of me and the car slammed on the brakes to almost a stop on a 70 mph speed limit road. Today the same thing occurred in high traffic on a 55mph road, luckily the driver behind me wasn't to close and was able to stop in time ... There is no option to use regular cruise control or disable enough features to prevent this from occurring... It's incredibly terrifying. If they can't do traffic aware cruise, there should be the option to do regular cruise... And it shouldn't require passing Tesla $8000 for full self driving to be able to drive your car at a speed without the that of being rear ended. This feels like extortion... I've submitted feature requests to Tesla, talked to their bot about fixing this and I've currently been on hold for almost an hour without any response. This dangerous tech is unacceptable!
In my 2026 Tesla Model Y Long Range, there is no emergency release in the frunk (front trunk). I do believe there is a law that requires this. What if the unthinkable happens and someone gets stuck inside of it? I have seen others post about not having it as well, so it is definitely not limited to a small number of vehicles. I do not even see the harness for the emergency release inside of the panel. This is a huge safety issue.
1. There is a constant thunking noise coming from the front suspension when traveling on slightly bumpy roads at low speeds. 2. Both front seats squeak and squeal as if they are loose and not bolted in correctly. 3. Front brakes screach and squeal when coming to a stop in cold or wet weather, escpecially pronounced during cold weather. (This is an active service bulletin in all vehicles made in their Berlin factory but is happening in U.S. built vehicles as well.
The latest version of Tesla FSD software does not let me fully control my speed. You can switch profiles or stop using Full Self-Driving, but you cannot set the speed to what you want. In the last version, you could use the right scroll wheel to increase or decrease the speed. Now that shifts profiles but even that does not give you control over what exact speed you are driving
Very scary! Heading west on [XXX] , my 2026 Tesla model Y ran 2 red lights! It stopped at the first red light that sits back about 100 feet from [XXX] , and then just sped ahead, went through that light and the one directly on [XXX] and made a right turn. Crazy! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The front trunk (Frunk) has no emergency release. The older models have one but the one I picked up recently was “removed”. If it were to close with someone inside, there is no way to get out.
The frunk doesn’t contain an emergency release button. I believe this is required by law per FMVSS 401.
While driving in rain at night, the vehicle’s automated driving system attempted to make a turn at an intersection near active train tracks. Instead of remaining on the roadway, the system steered the vehicle directly onto the train tracks, where the vehicle became stuck between the tracks and the paved road surface. All four tires were damaged, and the vehicle could not return to the travel lane under its own control. If a train had been approaching, this situation could have resulted in a severe or fatal collision. I had to manually reverse the vehicle a significant distance to return to the roadway. The malfunction appeared to result from the automated driving system misidentifying the roadway under rain and low-visibility conditions. This suggests a recurring risk for any vehicle using the system at this location in similar conditions. The safety issue has not yet been inspected or confirmed by the manufacturer. No warning lights or alerts were displayed prior to the incident. The affected components and system are available for inspection upon request. I also have dash-cam video of the incident documenting the event.
There is no release button in the front trunk. 7 year old got inside and was unable to get out until someone got to the control on the car.
The front compartment “frunk” of the vehicle has no safety feature or emergency release latch. This is seriously concerning in case a child or kid gets inside and the trunk is closed for some reason, there would be no way for the person inside to get out by themselves. I contacted Tesla about this two weeks ago and they scheduled a visit which they, a technician later called on 11/12/25 to inform me they didn’t believe there was any requirement for the vehicle to have an emergency release feature inside the front Trunk. The service tech canceled my appointment request for a fix.
Missing frunk emergency release. This compartment is definitely large enough for a child to fit and be trapped in. Federal Motor Vehicle Safety Standard (FMVSS) 401 mandates an interior release mechanism for enclosed trunks to prevent entrapment.
Description of Problem: The 2026 Tesla Model Y does not include an interior emergency release button inside the front trunk (commonly referred to as the “frunk”). Under Federal Motor Vehicle Safety Standard No. 401 (49 C.F.R. § 571.401), all passenger vehicles with a front- or rear-opening trunk compartment are required to have an interior emergency trunk release mechanism that allows a person to exit if accidentally trapped. Safety Risk: This missing feature presents a significant entrapment hazard, especially for children or smaller individuals who may become enclosed in the frunk either accidentally or during cleaning or maintenance. There is no way to open the frunk from the inside, which could result in suffocation, heat exposure, or death. The lack of an emergency release mechanism makes it impossible for an occupant to self-rescue if trapped. The vehicle and frunk assembly are available for inspection upon request. Problem Confirmation: This issue has been reproduced and confirmed directly by observation—no emergency release mechanism or glow-in-the-dark handle is present inside the frunk. As of now, Tesla has not confirmed the problem and the company is aware of this omission as stated in their owners manual Inspections Conducted: The vehicle has not yet been inspected by the manufacturer, police, insurance, or any independent service center regarding this specific issue Warning Lamps/Messages: There were no warning lamps, alerts, or messages indicating the absence of the emergency release system. The issue was discovered during routine use and inspection of the front trunk area Other Tesla vehicles, including earlier Model Y and Model 3 units, are equipped with an illuminated emergency release handle in the rear trunk. However, the 2026 Model Y frunk lacks any such release mechanism, suggesting a potential design change or oversight that could warrant a federal safety recall. Attached will be pictures of the cars manufactured before and after 9/2025.
My 2026 Tesla Model Y with under 3,000 miles experienced a sudden and total loss of power steering while driving. The car became extremely difficult to control. Tesla towed it to their service center, where they claimed it was a software-related issue that could not be replicated. The service center released the car back to me but refused to provide written assurance that the vehicle is safe to drive, stating only that it is “cleared for release.” I’m concerned this issue could reoccur, creating a risk of loss of control and injury. The lack of transparency and refusal to confirm the vehicle’s safety in writing raises serious safety concerns about potential defects in the steering or software systems.
FSD was unable to avoid object in road, may be due to how the adaptive headlights work as I was unable to see the object as well FSD/adaptive headlights may may it hard or impossible to see objects on road at night No In the process of a insurance claim No
On November 4, 2025, I believe my New Tesla (only 2 month old) had just updated to a new software version. That morning, when I tried to start the car to drive to Walgreens Pharmacy, the vehicle did not start — the screen was locked. I pressed the brake pedal several times, but there was no response. Then I pressed the accelerator and the brake again, and the car finally started. I believe i turned on the Full Self-Driving (FSD) mode as usual. The car backed out of my garage and moved only about ten houses down our street when I suddenly felt it was out of control, and within seconds, it hit a stationary vehicle on our street. I did not hear Forward Collision Warning or feel the Automatic Braking system engage. The tesla report told me that the collision warning failure and the Safety systems are affected, and the passage side (front right) tire shows 0 psi) . The The damage was highly unusual — although I was driving slowly, approximately 10 to 15 miles per hour on my street, the front wheel became completely detached from the suspension, the suspension itself was severely damaged, However, the rest of the car’s body sustained with minimal impact. I had hard time to find Tesla service to help me, so I contacted Allstate and they had a towing company to transport the vehicle to Gwatney Collision Center, the only Tesla-certified body shop in our area.
There isn’t an emergency release in the front trunk of my tesla
There is no safety frunk release to open the hood from inside if a child is trapped inside.
My car does not have a front trunk emergency release button
Obviously Tesla accepts the very serious problem that it is presenting in the vast majority of Model Y juniper 2026 specifically in the RWD line, they are making deliveries of these vehicles without having gone through a rigorous quality control that determines that the noise actually exists and that over time they could affect too many components of the suspension and end up compromising the stability of the vehicle, violating road safety issues, it is something unprecedented and absurd that they do not even take the task of checking the cars exhaustively and determining the root failure that this suspension problem implies, it is a noise as if the front shock absorbers did not work and were totally dislocated, out of their normal location.
I am reporting a significant safety defect on my 2026 Tesla Model Y (delivered in October 2025). The vehicle is missing the lighted interior emergency release button inside the front trunk (frunk). Upon inspection, not only is the button missing (replaced by a blank plastic panel), but the necessary wiring harness to support a release mechanism is also absent. This appears to be a deliberate design change that violates FMVSS No. 401, which requires an interior release mechanism to prevent entrapment. A child or small adult could potentially be trapped in this compartment with no way to exit from the inside, creating a life-threatening entrapment risk.
I currently have a 2026 Tesla Model Y and was unfortunately involved in a collision due to what appears to be a Full Self-Driving (FSD) software failure. I had engaged FSD mode while driving my child to his doctor’s appointment. The navigation directed me through narrow residential streets. While traveling on a narrwow residential street, I encountered a garbage truck stopped in the middle of the road, blocking traffic. My vehicle came to a stop behind the truck (with FSD engaged and my full attention on the road). The FSD system then began to “lurk” forward, seemingly assessing whether it could pass the truck through a very tight space on the left side. At first, I was uncertain whether there was enough clearance, but I decided to trust the FSD’s judgment, as it relies on multiple exterior cameras for precise distance evaluation—far more accurate than what I could estimate from inside the vehicle. However, as the vehicle attempted to proceed, I immediately heard and felt a long scrape along the right side of my car. It became clear that the FSD system had miscalculated the available space, and the gap was too narrow for my vehicle to pass safely. As a result, the right side of my car sustained significant damage, including both wheel caps/rims, both doors, the side panel, and the rear bumper. The impact occurred against the metal fender of the garbage truck. I am deeply concerned that this incident—caused by a software error—may occur again and to others, resulting in more serious outcomes. I am attaching photos of the vehicle, the accident scene, and the repair estimate.
1) FULL SUPERVISED DRIVINGD ENTERED 3 LANES OF ON COMING TRAFFIC. A TRUCK AVOIDED BROAD SIDING THE DRIVERS DOOR OF MY VEHICLE BY ENTERING ON COMING TRAFFIC DRIVING IN THE OPPOSITE DIRECTION. LUCKILY THE ON COMING TRAFFIC STOPPED FOR THE TRUCK. THE NAVAGATION SYSTEM SEEMED TO BE LOST AS WELL. 2) THE DRIVER'S SEAT BELT ALERT ALARM BEGAN TO CONTINUALLY GO ON STATING THAT THE SEAT BELT WAS NOT FASTENED. IT WAS BROUGHT INTO THE SHOP TWICE FOR REPAIR. THE SEAT WAS REPLACED. A FEW WEEKS LATER THE FRONT PASSENGER SEAT BELT ALERT STARTED DOING THE SAME THING WITH NO ONE OR OBJECTS ON THE SEAT. IT WAS BROUGHT TO THE SHOP. 3) UPON DELIVERY OF THE VEHICLE THE LOW WINDSHIELD WASHER FLUID WARNING CAME ON. I SUPPLIED MORE FLUID TWICE WITH NO RESOLUTION. THE SHOP REPLACED A FAULTY HOSE AND RESERVOIR. THE WINDSHIELD WASHER CONTROL COULD HARDLY AND BARELY SPRAY ANY FLUID OMTO THE WINDSHIELD. THE SHOP ADJUSTED THE PRESSURE WHICH HAS QUICKY FAILED. A TECHNICIAN DETERMINED IT IS A NEW DESIGN AND IS WORKING FINE. A TECHNICIAN VERIFIED TO ME THAT THE WINDSHIELD WASHER FLUID DOES CLEAN THE CAMERA'S FOR SUPERVISED DRIVING. I DO NOT USE THE FSD DUE TO THE FLAW IN THIS SUPPOSED NEW DESIGN. THE SHOP STATED THAT THEY HAD DIFFICULTY REPRODUCING THE SEAT BELT ISSUE AND KEPT THE CAR FOR A FEW DAYS TWICE IN ORDER TO REPRODUCE THE RANDOM OCCURANCES. THE VEHICLE HAS BEEN INSPECTED AT 2 SERVICE SHOP LOCATIONS. NO POLICE OR INSURANCE REPRESENTATIVES HAVE INSPECTED THE VEHICLE. IN REGARD TO THE SEAT BELT ISSUES THERE WERE MESSAGES, WARNING LAMPS AND SIREN ALERTS IN SOME CASES FOR MORE THAN AN HOUR EVERY FEW SECONDS WHILE DRIVING. IN REGARD TO THE WINDSHIELD WASHER FLUID THE WARNING LIGHT WAS ON AS SOON AS I PICKED UP THE BRAND NEW CAR ON AUGUST 27, 2025 THE SEAT BELT ISSUES SEEM TO BE RESOLVED THUS FAR, THE WINDSIELD WASHER FLUID IS ONGOING.
The interior of the front trunk (Frunk) does not have an emergency release button or the hardware to support it. In the event that a child or person is inside the front trunk with the hood closed, that person cannot escape the enclosed area without having an outside person finding a key or tool to open the front trunk. Also, there is no light in the front trunk so it is completely dark when closed. This feature (emergency release button) previously came standard in this make and model prior to October 2025.
My Model Y does not have an emergency release button in the frunk of my car. In the United States, Federal Motor Vehicle Safety Standard (FMVSS) 401 mandates an interior release mechanism for enclosed trunks to prevent entrapment.
The horn on the car does not work at high speeds. I believe they replaced the horn with a small speaker, at speeds with wind, it is unusable. Needs a better speaker or an actual horn.
I took delivery of this vehicle on [XXX]. Unknown to me Tesla changed the frunk design of my model y premium juniper. It has no light or emergency open button as seen on all juniper models made up until the one I received. My understanding is if a three year old can fit in the trunk/frunk space it must have a light and a way to open it from the inside in an emergency situation. Please recall for a fix. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
After a 2 months of ownership, the motor that deploys the steering wheel to the driving position started a deep resistive noise. Took it to the service center in Bend, Oregon October 29, 2025. Their response, consumer education. ("This is normal") Second trip to Bend, Nov 4, 2025 they took the steering wheel off and adjusted the steering column. The problem persisted. The repair center ordered a new steering column. Another trip to Bend, Oregon, December 2, 2025, they replaced the steering column. Within a week, the grinding noise returned in the new steering column. If we activate it twice in succession, the deploying motor overheats and shuts down, leading to the driving wheel (and airbag) in the high and retracted position. Inquiring of the service manager at Bend, OR repair facility, he said Tesla is aware of the problem but does not have a replacement that itself will not have the same problem as the parts that are removed. (In other words, they cannot fix it.) Putting the Airbag in the wrong position while driving would deploy the driver's air bag too high to meet the safety standard under which it was tested and certified for a collision rating. Do I have a lemon?
Tesla FSD v14.1.3 feels unsafe for the typical “average” driver because it no longer allows users to set a maximum speed limit offset when using the Standard driving profile. In FSD v13, drivers could specify a max speed offset—such as 10% or 15% above the posted limit—when FSD was enabled. However, this option is no longer available in FSD v14. As a result, FSD v14 in the Standard profile often speeds on highways and makes aggressive lane changes to pass slower vehicles. This behavior feels unsafe and stressful for most everyday drivers. Tesla should restore the ability for each driver to set their own comfortable max speed limit and reduce the aggressiveness of lane changes.
Full self driving disengage with no warning and won’t start up again. Unsafe.
Description of the problem: The front trunk (“frunk”) of my 2026 Tesla Model Y Juniper is missing the interior emergency release button and light. This component, which was present in earlier Model Y versions, allows a person trapped inside the frunk to open it from the inside. In my vehicle, there is no visible button, glow-in-the-dark handle, or wiring harness for this feature. What component or system failed or malfunctioned, and is it available for inspection upon request? The malfunction involves the frunk emergency release mechanism (illumination and release button assembly). The component appears to have been omitted during manufacturing. The frunk and all relevant panels are available for inspection upon request. How was your safety or the safety of others put at risk? Without an interior release, a person—especially a child—could become trapped in the front trunk with no way to exit, posing a risk of suffocation or heat-related injury. The frunk is large enough for a small child to enter and can be closed from outside the vehicle. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. The issue was confirmed by Tesla Service, which stated the vehicle was “built as designed” without the interior emergency release. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives, or others? Yes. The vehicle was inspected by a Tesla Service Center representative. No other inspections have been performed. Were there any warning lamps, messages, or other symptoms of the problem prior to the failure, and when did they first appear? No. There were no warning lights or error messages. The absence of the emergency release was discovered immediately after delivery. Assessment: The removal of this safety mechanism may violate the intent of FMVSS 401and presents a potential safety hazard.
TESLA FSD Issues: 1. Phantom braking sudden to a full stop for no known reason in the middle of the road, throwing my dogs into the floor and the car stopped completely on the highway. If an infant had been in the car Ina car seat, their neck could have been broken 2. Sudden jerkiness when making turns 3. In one case the car suddenly changed lanes and was a close encounter. 4. FSD system is now completely non-functioning. 5. These issues started about about 1 month ago and worsened in the past 1 week after the latest software update. TESLA Premium Connectivity Navigation Issue 1. Instead of taking me on main roads to my destination, it has been taking me down rural, isolated dirt roads. In one case I was directed to a dirt, logging road, isolated and dangerous terrain. I had to turn around in a secluded area and the navigation system kept directing me to dirt roads, although main roads were close by once I opened my iPhone for directions. 2. In Lynchburg, VA the navigation directed me towards an exceptionally steep downgrade to the river and would have been a catastrophe 3. These issues started this weekend [XXX] Door Locks 1. Door locks respond occasionally and there have been times I left the car assuming it would lock but it had not. There is no rhyme or reason to this. 2. This issue started [XXX] I am following up with Tesla next but thought you should be made aware. I did the recent Tesla software update and things just got worst. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
While driving my 2026 Tesla Model Y on October 24, 2025, the Autopilot system disengaged twice on regular city roads, causing the car to suddenly stop in traffic. A new “Attention Control” feature silently required small steering inputs without any sound alert, which distracted me from the road. The lack of audible warning and sudden disengagement created a serious safety risk for me and surrounding drivers.
Data synced from NHTSA on May 4, 2026