2026 Tesla Model Y Complaint Log

The contact owned a 2026 Tesla Model Y. The contact stated that while his wife was driving 55 MPH, the vehicle made a left turn independently onto oncoming traffic while on autopilot, causing her to collide with another vehicle, and the vehicle caught fire during the incident. The contact stated that air bags deployed. The contact stated his wife sustained major injuries to the spine and spleen, causing her to have surgery, a right shoulder fracture, and multiple fractures to the right side of her face, a concussion to the head, right eye laceration, and both arms, a fractured nose. Medical attention was required. The vehicle was towed to Owens Body Shop. A police report was filed. The fire department extinguished the fire on the scene. The vehicle was deemed a total loss. The contact mentioned the seat belt had retracted during the impact. The manufacturer was notified of the failure, and they informed the contact about a USB drive in the vehicle. The failure mileage was unknown.

The newest FSD update v14 as of 10/23/25 took away the ability to manually limit the speed limit. Full Self Driving profiles are fixed, and the limits are invisible to me as the driver. The all except the Sloth fixed profiles can cause the speed to go 15 miles an hour over the limit unexpectedly which can cause arrest. There is also some very concerning random breaking now in the middle of empty roads where there might be a slight bump during the dark morning hours. The lack of manual speed control also is an issue when the expected speed limit is wrong in the system. In a 20 mile an hour neighborhood the car thinks it is 25 and can never drive compliant to the speed limit even with the Sloth profile. This is a dangerous oversight.

Upon purchase of the vehicle, unlike previous models and versions of the software - the vehicle’s speed limit control was incapable of being set - instead, using FSD, you had to select from percentage based offsets - which were frequently ignored and would still go much higher or much lower than the percentage value set. The owner of the vehicle was unable to say limit to only 10 over the speed limit; instead it was percent based and not reliable. In addition, more than a third of the time - the speed limits in the infotainment system did not match the posted speed limits. Sometimes, in the middle of a highway - it would randomly go from 55 to 25, posing a significant threat hazard when using the FSD or cruise control system (which is something Tesla charges extra for access to) causing the vehicle to immediately decrease speed when other vehicles behind are getting up to speed and not expecting a vehicle to randomly slow down excessively. Additionally, when you manually override the speed limit control, or the system does, the user interface hides this limit so the driver is unaware of what limit of speed it is set to. These issues were already bad enough, but just yesterday my vehicle was pushed a software update that dramatically reduced the performance of FSD, and now I am unable to manually control the speed limit at all in FSD. This was a regression from purchase, when a scroll wheel at least allowed me to manually set the speed limit or correct it when it was wrong. Now, that feature has been removed and instead there’s a duplication of FSD profiles (left/right on the right scroll wheel does the same as scrolling up/down). And continuing this trend, the driver is incapable of seeing what the speed limit is set to because it’s hidden from the user interface. In addition, the driving behavior for FSD has significantly regressed from before the update. Cruise control’s most basic functionality should be to set a speed limit. Now this feature has been removed.

Missing required interior emergency release button in frunk per FMVSS 401

Took delivery of a Tesla Model Y 2026 Juniper (not stated VIN #) in September 2025. This vehicle includes the mandated illumintated Emergency Release Button in the Front Trunk ("Frunk"). Then took delivery of a Tesla Model Y 2026 Juniper (VIN [XXX] ) in October 2025. This vehicle does NOT include any illuminated Emergency Release Button in the Front Trunk ("Frunk"). I visited the Tesla Service Center the day after I took delivery of the second vehicle, and spoke to the Service Technician, and then the General Manager for that location. Both were unaware that Tesla removed the illuminated Emergency Release Button in the Tesla Model Y 2026 Juniper. We opened several other Tesla Model Y 2026 Juniper Frunks, and none of the new ones in the lot had the button. However, we found one Demo Car that was from an older batch that had the button. I made a service appointment for this issue (and other issues I was having with the vehicle) and left. The General Manager then did some research and when I called back a couple days later he said that in Tesla's system, he was allowed to re-order a replacement Frunk panel WITH the illuminated Emergency Release Button for my first Model Y 2026 (delivered in Sep. 2025). But for my second Model Y 2026 (delivered a few days earlier in Oct. 2025), he could only order the Frunk panel WITHOUT the illuminated Emergency Release Button. In the meantime, I removed the Frunk panels from both of my vehicles to see if there were any differences in the wiring. And sure enough, in my first Model Y (Sep. 2025) there were wires and a connector coming off the power harness to the powered Frunk latch, that connected to the illuminated Emergency Release Button. In my second Model Y (Oct. 2025) these wires & connector is missing (since there isn't any illuminated Emergency Release Button to connect to). This tells me that this removal was an intentional design change by Tesla, which may violate 49 CFR § 571.401 and FMVSS 401. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

On the day of the incident, I drove my vehicle into the charging station and activated the Tesla FSD autonomous driving and automatic parking functions. During the automatic parking attempt by the vehicle, the system exhibited the following severe loss of control behaviors: 1. The vehicle automatically collided with the vehicle in front without any human operation. 2. It paused for about 1 second after the collision. 3. Then, the vehicle suddenly accelerated in reverse at high speed, again without any driver operation. 4. It directly hit another Tesla that was charging behind my vehicle. The entire process is fully executed automatically by the vehicle system. I cannot intervene or stop the system through the steering wheel or brakes. II. Severe Security Risks When the accident happened, my friend was sitting in the passenger seat. If the vehicle had moved a few more inches, it could have caused serious injury or even a life-threatening situation. This system failure is a combination of Sudden Unintended Acceleration (SUA) and the loss of control in autonomous driving decision-making, posing a significant systemic risk to public traffic safety. I immediately contacted Tesla and sent a complaint letter to the North Carolina Consumer Center. They accepted my complaint and sent an email to Tesla, but it has been over twenty days and I have not received a response from Tesla.

I am genuinely concerned about the risk of my 2026 Tesla Y catching fire and/or being trapped inside the vehicle leading to death. In the past 30 days, have seen several accidents in Tesla products leading to fires with people trapped inside ultimately perishing. This includes the North Miami crash on 10/01/2025. No one in my family will travel inside this 2026 Tesla Y due to the fires. They have begged me to stop driving. I purchased this vehicle based on the published safety records including by Tesla. My wife just started cancer treatment and the intention purchasing was for a safe vehicle. Due to my very real concerns, I cannot risk my children being orphaned.

Reporting FSD incident on 10/08/25 approx around 8.15 PM I was going on I-90 towards western mass / u mass Amherst using FSD on 10/08/25 On I-90 road work was ongoing and it was 2 lanes. All the vehicles started going in the right lane as left lane had cones . Left lanes cones were tapering on its way ahead. My Tesla FSD chose the left lane which I would not choose as I saw at the distance cones were tapering to form a single lane . Tesla FSD drove in left lane and as it noticed cones tapering into single lane FSD acutely cut into the right lane in front of the of the truck at a very very narrow margin . Once the right lane , FSD asked me to take control of the car. From there till U mass Amherst I could not use FSD . This was scary experience. I wanted to report using voice command but I got busy . Please you must have recording of the event. No body was hurt No vehicle damage Just wanted to make aware about FSD

What happened：While driving at 20 mph on [XXX] Sunny without any prior “Hood Ajar” warning, the hood suddenly popped open and smashed the windshield. The vehicle became undrivable. Safety risk：Obstructed forward visibility; near-miss crash. When/where：[XXX], Sunnyvale, CA 94086, California Vehicle info：2025 Tesla Model Y Evidence：TeslaCam (Front cam) [XXX] (skip to 0:25 in the video.) [XXX] (skip to 0:33 in the video.) [XXX] (skip to 0:01 in the video.) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Tesla has removed the end users ability to control the speed of the vehicle in the latest version 14.n of Full Self Driving (FSD). They are deciding for us what the proper speed is with little to no regard for the posted speed limits (which the car frequently has incorrect). They has gone so far as to say, input from occupants in the car are no longer needed or desired with regard to speed. They feel the car should travel the same speed as other traffic, even if that is 20 mph over the posted speed limit. I urge you to revoke their license to use this software on the roads in the United States, until such time as they reintroduce the ability of the driver to control the speed of the car. I am a big fan of FSD, and I use it almost exclusively, and I believe it has the potential to be safer than many of the people driving today, but speed kills, therefore I insist on having the ability to limit the speed of any car I’m responsible for driving. One has to wonder where the adults are at Tesla, where they suddenly believe input from the responsible party in the car is no longer desired or even allowed. Having worked many years in and around emergency medicine… this is just completely misguided, and given they are doubling down on this, you guys are going to have to explain it to them. :(

Using FSD, my Tesla was at a stoplight (first car) in a dedicated left turn lane with a red left-turn arrow. After cross traffic went by, the Tesla began to proceed through the intersection even though the red arrow was still on. I slammed on the brakes. Watching the dashcam video later, I counted it was about 10 seconds after the Tesla began to run the red light before the light actually changed to a green arrow.

On October 3, 2025, I visited the Tesla Service Center to resolve a persistent noise issue. The issue involves rattling and creaking sounds from the steering wheel area, especially when driving over uneven roads or turning. The service appointment did not resolve the problem, and Tesla scheduled the next available appointment for October 30, 2025 — almost a full month later. The noise from the steering wheel area raises safety concerns, as it may indicate a defect in the steering column, structure, or related components. This is distracting during driving and could potentially compromise safe vehicle operation. I request that NHTSA investigate whether this is an isolated issue or a more widespread safety-related defect affecting Tesla vehicles.

Vehicle Information: 2026 Tesla Model Y Mileage: ~2,700 miles Purchased: July 2025 Complaint Description: I purchased a brand new 2026 Tesla Model Y in July 2025. At only 6 miles, the car already had an antenna issue that required a week in service. Now, at just 2,700 miles, the air conditioning has completely failed — no airflow at all. This failure occurred suddenly and without warning. The Tesla Tampa Service Center offered no immediate assistance, only an appointment in 4 days, with no loaner or alternative support. This situation creates a serious safety hazard, especially in Florida where summer temperatures routinely exceed 95°F. Driving or sitting in a vehicle without functional air conditioning in such heat places both the driver and passengers at risk of heat exhaustion, dehydration, or heat stroke, particularly for children. It is unacceptable for a brand-new vehicle at this price point to experience such a critical failure so early. The lack of timely support from Tesla’s service department further compounds the danger. Safety Concern: Loss of air conditioning in high-heat environments like Florida represents a direct safety risk to occupants and should be investigated as a potential defect. Desired Outcome: I request that NHTSA investigate whether similar failures are occurring in other Tesla Model Y vehicles and determine if this is a wider defect that warrants corrective action or a recall.

Yesterday on October 1st I was driving car recently last few days my car usually go more right side but I thought this may be due to keep in lane car feature or something so I didn’t bother much but yesterday when I was driving at around 11:13 am I didn’t know I reciived notifications in car about 1.automatic vehicle hold disabled 2.tracking control disabled 3. Stability control disabled 4.break pedal regenerative breaking unavailable 5.lane departure avoidance feature unavailable 6. Automatic emergency breaking unavailable And I see from y car pe drive vidio recording in 11:14 minute one my car hit curb and it damages my both side wheel and tire so badly damaged and broke like out of both pieces came off but didn’t flat my tire and when this happens I was trying it break but it didn’t break instead in lost all function so it was kind going fast and lost all control and with lot of work my car wind on side and then completely turn to other side this all happened in few seconds and was very scary I wasn’t far from tesla service centre and I have wheel protection and tire protection plan so I took straight to tesla service centre and I ask them about using my that plan and after some time they said based on damage and they check video they said this is collision and at that time I wasn’t aware what to do and this and that and I wasn’t fighting and I didn’t know about video or notifications all untill they show me and ask me to file insurence claim for collision and luckily I took picture of notification picture in car at that time and then I end up following insurence claim process in hour of something it took me and then went in car to take tesla flash drive and my stuff I saw they put vehicle in service mode and all notifications were cleared and I even tell them luckily there wasn’t car near by or highways and no one on street and it avoided big incident but all this failure due to impact or this impact due to failure I want investigation because I suspect

The car gives a false alert that the front frunk is open. Drivers seat slides back and car slows to 15 mph.

The contact owns a 2026 Tesla Model Y. The contact stated that while driving at various speeds in Autopilot Mode, the vehicle misread nearby road signs. The contact stated that a road sign in Illinois marked 83 and 60 was misread by the software (V12 2025.22.6E575ED98D527), while in Autopilot, with 60 being the Speed Limit, and the vehicle unintendedly accelerated or decelerated to 60 MPH. While driving on a road with a slight ramp with the Speed Limit of 40 MPH or 45 MPH, once the vehicle was on the ramp, the vehicle unintendedly accelerated to approximately 50 - 55 MPH. There were no warning lights illuminated during the failures. The contact stated that the vehicle failed to exceed 40 - 45 MPH while driving on other roadways. The vehicle failed to maintain the desired speed during each failure without a warning light being illuminated. The dealer was contacted, and the vehicle was taken to the dealer, but the vehicle was not yet diagnosed or repaired. The manufacturer was informed of the failure. The failure mileage was approximately 400.

What component or system failed or malfunctioned, and is it available for inspection upon request? The Full Self-Driving (FSD) system malfunctioned. While traveling northbound with the flow of traffic in the middle lane of a surface street, the vehicle initiated a sudden right turn onto a freeway on-ramp at excessive speed and without adequate steering input. This resulted in the vehicle colliding with the left-side barrier. The vehicle is currently in the custody of State Farm Insurance and can be made available for inspection upon request. Dashcam footage of the incident has been preserved. How was your safety or the safety of others put at risk? The unexpected maneuver caused the vehicle to lose control and strike the barrier, placing both the driver and other motorists at risk. The driver had no time to react to this unexpected action. The driver sustained a whiplash injury along with left shoulder and right chest pain. If another vehicle had been present in the adjacent lane, a collision could have occurred. Has the problem been reproduced or confirmed by a dealer or independent service center? No. The issue has not been reproduced or confirmed by a dealer or service center at this time. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle has been inspected by State Farm Insurance for collision damage. A request has been made to Tesla to preserve and provide all electronic data logs, event data, and over-the-air communications. No law enforcement or EMS responded at the scene. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning lamps, messages, or alerts were displayed prior to or during the incident. The maneuver occurred suddenly and without any indication that corrective driver action was needed.

Our new Model Y with only 302 miles lost driving power, reported a high voltage problem, and shutdown in the middle of the street. Within an hour Tesla towed it to the repair center. The next day we picked up a loaner. Throughout the ordeal the Tesla staff have been very friendly. They only needed two days to make the repair. Here is what the technician wrote in the Tesla app. With the vehicle on site found it unresponsive and unable to drive. Towed the vehicle in and pulled vehicle data. Found numerous alerts for contactor power supply being undervoltage. Performed and exhaustive inspection of the right main harness. Found the contactor power supply wire to have a short to ground in the harness. Continued inspection and found the harness to have rubbed through the harness at the right rear c pillar area. Removed the wires and rerouted to prevent damage. Rewrapped the harness and added foam to prevent the issues from returning. Performed a test drive and verified the vehicle is back to working order with no alerts or issues.

I took delivery of a 2026 Tesla Model Y on Sept. 20, 2025. It came with a 30 day trial of FSD. I tried it out for less than a week, and decided that I don't have a death wish. The ifrst failure was when it stoppped for a red light, and there was a not right turn on red sign. The car patiently waited for a little while and then suddenly started to begin turning on the red light - like it ran out of patience.I slammed the brake which triggered an insurance ding (Telsa rate is increased) for hitting the brake. The the next day the car was poised to turn left. There were 2 lanes of opposition traffic and 1 lane for my direction. Luckily traffic was low, because it turned into the lane for incoming traffic and I was able to steer the car into the right lane, in between some traffic cones. After that event, which really shook me up, I stopped using it, even though it had been nice to have the car do the driving. Incidents like that are just too scary and dangerous. And it is an insult that Tesla penalizes me for driving safely - like hitting my brake as a caution, if I see a person who might bolt out in front of me - or does. Braking is discouraged. Also , dot penalized when I pulled down my sun visor when I turned into blinding sunlight. The car alarms blasted and the screen filled with 'caution' triangles. When I started with the FSD, I had to find controls because it sped 40 in a 30 zone and followed too closely to the car in front of me. I'm a senior and I use a lot of caution driving, in anticipation of other drivers doing bad things. It seemed like FSD encouraged agresive driving. I don't think the Tesla FSD is ready for prime time yet.

I would like to formally report several incidents I have experienced with my newly purchased Tesla Model Y. I acquired the vehicle on [XXX], collected it from Washington D.C., and drove it back to Houston between September 20 and 21. Prior to my return journey, I conducted a test drive. During this drive, at dusk, I engaged Full Self-Driving (FSD) mode. The vehicle stopped appropriately at a traffic light; however, once the light turned green, it moved forward but veered into the yellow safety buffer zone located between the lanes of opposing traffic. I intervened by manually steering the car back into the correct lane. A similar occurrence happened in Washington D.C. while attempting a left turn under a highway overpass—the vehicle again crossed into the yellow lines. These incidents suggest that the FSD system did not reliably detect the yellow lane markers. On the weekend of [XXX], during my drive to Houston, I primarily used FSD. While navigating a road construction zone, the system failed to recognize large safety cones (yellow columns) and nearly collided with them. Fortunately, I was attentive and promptly took control, braked, and changed lanes to avoid an accident. This demonstrated the FSD’s inability to identify these safety markers. On Tuesday, [XXX], I drove the vehicle to work and returned home using FSD. As I exited the highway onto a ramp merging with frontage lanes, I observed that FSD did not reduce speed appropriately and nearly made contact with vehicles on the frontage road. This indicates that the system was unable to interpret the ramp as a short section intended for deceleration and safe merging. On [XXX], while returning home in the evening after work, I used FSD due to light traffic. The vehicle navigated turns and stops satisfactorily and paused roadside before my house. When I resumed manual control to park, the vehicle suddenly became unresponsive, accelerated onto my front yard, struck the flower bed stones, INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Full Self Driving safety-critical issue (running a red light) and could have resulted in a collision. [XXX], ~[XXX] MDT. VIN: [XXX] , Model Y, FSD software version 13.2.9 [XXX] , in the left turn lane (heading west on [XXX] , intending to turn south onto [XXX] ). FSD incorrectly proceeded through a red light at the SE intersection of [XXX] and [XXX] (northbound side) when the light at the SW intersection (southbound side) turned green, crossing the northbound lanes and completing a left turn onto southbound [XXX] . Clear weather, light traffic, no oncoming traffic on northbound [XXX] . FSD misread the traffic light signals, likely confusing the green light at the SW intersection (southbound [XXX] ) with the red light at the SE intersection (northbound [XXX] ). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Bought a brand new Model Y and I less than a week I received the below two error message warnings and the airbag light comes on. Cabin occupancy radar obstructed. Front passenger safety restraint system issue. Also to engage the FSD, I have to double tab 2-3 times in order for it to engage.

Since I purchased my 2026 Tesla Model Y RWD, the vehicle has had a persistent mechanical noise and vibration issue coming from the front suspension and brake area. This issue has been ongoing since the first weeks of ownership and has not been repaired or properly diagnosed after multiple service visits. Details -Component/System Failed: Front suspension/brake assembly (unknown exact component; may involve control arms, bushings, or brake rotors). -Availability for Inspection: Yes, the vehicle and recorded videos are available for inspection upon request. -Safety Risk: The vehicle produces loud clunking or popping noises when driving between 10–20 mph or when turning and braking. It feels unstable and unsafe at times, especially on wet roads. This raises concern about potential front-end component failure while driving. -Reproduction and Confirmation: The issue has been reproduced and confirmed multiple times by Tesla Service in Vancouver, WA and Portland, OR. Tesla’s internal system shows that the issue was escalated for “in-car investigation by engineering,” but no permanent repair was completed. -Inspection History: Tesla technicians and engineers have inspected the vehicle several times. I also recorded multiple videos with cameras mounted inside the fender to document the sound and provide visual proof of the problem. -Warning Lamps or Messages: No warning lights appear. The issue is purely mechanical but noticeable during low-speed operation. The first symptoms appeared within the first month of delivery. -Manufacturer Contact: Tesla Service Centers in Vancouver and Portland are aware of the issue and have escalated it, but no resolution has been provided. This problem has continued for months despite repeated service visits. The vehicle was identified as needing further “factory-level investigation,” but I was told the local service centers cannot fix it. I believe the issue may be a manufacturing or design defect affecting suspension safety. My life is risk

The contact owned a 2026 Tesla Model Y. The contact stated that while depressing the brake pedal to attempt to stop at a stop sign, the vehicle failed to respond as intended. The contact mentioned that when attempting to make a left turn, the steering wheel seized and became difficult to maneuver, and the vehicle crashed into a curb and merged into a landscaping facility. The contact was able to shift the vehicle into neutral, then reverse. The vehicle began to work as intended, and he looked out of his rearview mirror. He could see smoke coming from the rear passenger side, and he heard an abnormal noise coming from the rear passenger tire. No warning lights illuminated. A dealer was contacted. The vehicle was towed to a dealer to be diagnosed; however, the diagnosis was unknown. The contact mentioned the dealer, and insurance deemed the vehicle a total loss. The vehicle was not repaired. The manufacturer was notified of the failure and offered no assistance. The approximate failure mileage was 4,900.

Description of Incident: While operating the vehicle with FSD engaged, the system was traveling at the posted speed limit of 25 mph. Without warning, it suddenly made a sharp left turn onto the sidewalk and accelerated during the maneuver. A pole on the left side struck the vehicle, damaging the driver-side mirror, scratching and denting the body, and leaving the left rear door unable to open properly. This was the third time FSD had been used since purchasing the car less than 24 hours prior. The system did not allow manual override of the wheel at the time of the incident. After the impact, once the vehicle returned to the road, it came to a stop and FSD disengaged on its own. Notes: No pedestrians or other vehicles were in the immediate area, preventing further harm. No system warnings or alerts were issued before or during the incident. The incident is attributed to a malfunction of the FSD system.

Incident Details: Location: Southbound on State Route 79, Town of Hector, Schuyler County, New York Vehicle Type: Tesla (Model unspecified) Automation Status: Reported to be in automated (Autopilot) mode Date/Time: [Insert date/time here if known] Accident Report Number: 5NS107KRC37V Narrative: While traveling south on SR-79, the vehicle approached a downhill, slight left-hand bend that leads to a stop sign. Before reaching the stop sign, the Tesla reportedly turned left without stopping and drove up an approximately 10-foot embankment, resulting in undercarriage damage. The driver manually took control and was able to redirect the vehicle before it impacted a nearby house. At this time, it is unknown whether the driver’s claim that the vehicle was in Autopilot mode is truthful. The incident has been documented under the above report number.

I was using the full self driving feature of the vehicle. At an unusual intersection, there was a flashing do not turn right light because of a train. The car turned right ignoring the do not turn sign And headed for the railroad tracks. I had to slam on the brakes because the car was not going to stop. If a driver is not paying attention they will die. I have video of the whole thing.

24 hour after taking delivery, operating on Full Self Driving on a residential street at 25-30 mph, the car struck a landscaping trailer parked on the right.The tailgate of the trailer was down and the car struck the left rear upright post of the trailer causing significant damage to my car. No automatic breaking occurred: the car struck the trailer at full speed. The collision alarm sounded just as the vehicle struck the trailer, not before. I requested vehicle status info form Tesla, but the video stops well before the collision and I can't decipher the rest. But I can send it to you if it would be helpful,.

Tesla vehicles include an “ambient light” feature called Sync with Music. When enabled, the cabin lights pulsate, flash, and change intensity in rhythm with the audio being played. While marketed as a visual enhancement, this mode is extremely distracting when the vehicle is in motion. The constantly strobing and pulsating lights inside the cabin draw the driver’s attention away from the road, especially during night driving when the effect is brightest. Details of the Issue: •The light pulses are highly dynamic and mimic stage lighting or flashing effects, which compete for the driver’s visual attention. •The distraction is more severe in low-light or nighttime driving conditions, where the contrast between the pulsating interior lights and the dark environment is stark. •The rapid changes in brightness and color can momentarily impair night vision when the driver looks back toward the windshield. •There does not appear to be a safety lockout that prevents the mode from operating while the car is in motion. Safety Concern: This feature increases visual distraction for the driver and may impair safe operation of the motor vehicle. The flashing lights could also pose a potential risk for individuals sensitive to strobe effects or conditions like photosensitive epilepsy. Allowing this mode to run while driving is a safety hazard. Request: NHTSA should investigate whether Tesla’s Sync with Music ambient light feature complies with federal motor vehicle safety standards related to driver distraction and interior illumination, and whether restrictions should be placed on its use when the vehicle is not in “Park.”

The Curvature Assist function activates and applies the brakes automatically on straight and level sections of freeways with no observable obstacles or curves, requiring driver to resume acceleration to override the brakes.

My Tesla Model Y was in Full Self Driving Mode when it turned into a garbage truck, leading to a total loss to my car. There were no warnings from the Tesla system that could have helped me prevent the crash. Thankfully, no one was hurt, but my car is not longer usable.

I recently purchased a new Tesla Model Y (Juniper refresh). The vehicle has a loud clunking/creaking noise coming from the front suspension at low speeds, especially when driving over small bumps, turning into driveways, or when the road surface is uneven. The noise is noticeable inside the cabin and feels like a mechanical component is shifting. I brought the vehicle to Tesla Service. They confirmed the noise and told me it is not caused by the damper assembly but is a known issue that Tesla’s engineering team is currently investigating. However, no permanent fix is currently available, and the issue has not been resolved. I am concerned that this may be related to a suspension component failure or premature wear that could impact steering stability or control over time. Since this affects a brand-new vehicle and others have reported similar symptoms online, I believe this should be monitored as a potential safety defect. I am requesting that NHTSA track this issue to ensure Tesla provides a proper correction and repair campaign if necessary.

I was in a parking lot and activated Autopilot while the car was next to a stationary pillar near a parking space. Immediately after activation, the vehicle failed to detect the pillar and drove directly into it. The impact happened so quickly that there was no practical opportunity for human intervention to avoid the collision. There may or may not have been a warning, but even if a warning was displayed, it occurred too late to allow the driver to react before the impact. The system did not provide effective parking collision warning or apply automatic emergency braking. This incident caused damage to the driver-side door and mirror. My safety and the safety of others were at risk because the system failed to prevent a collision with a fixed obstacle. No inspection has yet been performed by Tesla service.

Passenger Left rear passenger door, Right Driver Side door, Right passenger door, Trunk door would not open..rebooted car still did not open. Open car door intrenally front right..closed would not open. Same with all other doors mentioned, Tesla app show vehicle was unlocked when it was not.

I was using FSD the whole time without any issues. As I approached an intersection, I wanted to go straight, but the FSD intended to make a right turn, so I switched to manual mode. After driving halfway through the intersection, I switched back to FSD, and the car suddenly made a sharp right turn, crashing directly into the traffic light.

During normal driving, the driver’s seat shifts/moves during turns. This is distracting and raises concerns about the seat’s ability to hold position in the event of a collision. I brought the vehicle to Tesla Service to address this problem. However, the service center dismissed the concern without properly diagnosing it. Specifically, Tesla did not perform a test drive to replicate the issue. My wife reviewed the trip/route history for the vehicle after the service visit and confirmed that no test drive occurred. Despite failing to properly inspect or repair the car, Tesla has now marked the issue as “resolved” in their records and has warned me that I will be charged $225 for the next visit if I continue to pursue the matter. This effectively penalizes me for their failure to perform a proper diagnostic in the first place. In summary: •The seat continues to move while driving. •Tesla did not test-drive the car to replicate the issue. •The problem was dismissed without resolution. •I have now been told I will be charged $225 if I bring the car in again. This combination of (1) an unresolved safety defect, (2) failure to properly diagnose, and (3) a threat to charge me for follow-up raises serious concerns. I request NHTSA investigate and ensure Tesla properly addresses this seat defect without penalizing owners.

On August 8, 2025, while driving on the highway, the 2026 Model Y suddenly lost power and became unable to accelerate, creating an immediate safety hazard. The accelerator pedal was completely unresponsive even when fully pressed. The vehicle rapidly slowed from approximately 65 mph to around 44 mph and then to 22 mph while in the left lane of a two-lane highway, with a truck on the right and multiple vehicles behind. This unexpected power loss made it extremely difficult to change lanes or maintain a safe speed with surrounding traffic, placing myself and others at serious risk of collision. Prior to the incident, warning messages appeared on the dashboard stating “Powertrain requires service” and “Speed limited to 74 mph.” A service appointment had already been scheduled through the manufacturer’s app, but the earliest available date was several days later. The issue was reported to Tesla Customer Support, and the vehicle was towed to the Tesla Palo Alto Service Center for inspection. The first repair (August 9–13, 2025) involved replacing the electric oil pump. However, the identical malfunction recurred immediately after pickup, and I returned the vehicle the same day. The Service Representative initially claimed the issue could be resolved by “resetting the message,” but I expressed that I felt unsafe driving the vehicle with the same unresolved defect. The vehicle was retained for further diagnosis. The second repair (August 13–28, 2025) replaced the rear drive inverter. Tesla issued nearly identical invoices for both repairs, causing confusion about what work was actually performed. Despite repeated requests, Tesla has not provided full diagnostic reports or documentation verifying the vehicle’s safety. This malfunction appears to involve a critical failure of the powertrain or propulsion system. The condition has been documented, and the vehicle remains available for further inspection upon request.

I've driven my old 2021 Tesla Model Y for 4 years / 59K miles. Four days ago, I got a new 2026 Tesla Model Y. The new Y has made a change to the interaction of the cruise control and automatic lane keeping. In the old one, first cruise was enabled, then lane keeping. If you disengaged lane keeping by overriding the steering wheel, cruise control was maintained. In the new Y, a single selection enables both cruise and lane keeping. The safety issue is that overriding lane keeping by turning the steering wheel disengages both features at once - the old method kept cruise control enabled. I was driving in heavy traffic today on a 6 lane interstate with cruise and lane keeping enabled. The car next to me abruptly swerved into my lane, causing me to make an emergency lane change to avoid a collision. When I overrode the lane keeping to avoid the other car by turning the steering wheel, my cruise control also disengaged (unlike the old system), which caused maximum regenerative braking to kick in, abruptly slowing me in the new lane. I had to punch the accelerator to avoid being rear-ended in the new lane. This change in lane-keeping / cruise control applies to all new 2025/2026 Model Ys - the "Juniper" model update. This change, according to Reddit and Facebook forums, seems to be universally hated and many other drivers have raised the same safety concerns. I agree with them, but didn't make a report until now because I had not yet experienced an issue where this almost contributed to a high-speed crash. thank you.

Update to ODI 11678614. This problem applies to non-FSD (Full Self Driving) Tesla Model Y cars. Tesla's manual describes Autopilot as Traffic Aware Cruise Control - it's the first step on non-FSD cars. The second step on non-FSD cars, Autosteer, is active lane keeping. In older Ys, the first stalk pull engages autopilot, second pull engages autosteer. 2026 Juniper doesn't have a stalk - a single scroll wheel press engages both. I read the 300 page Juniper 2026 Model Y manual before driving it for the first time. On page 108, it lists 7 things that will cause autopilot to disengage. I presumed that comprehensive list was complete. unable to attach. Having *autopilot* disengage when turning the wheel in *autosteer* is not listed. During my 59K miles on my 2021 Model Y, I used autosteer for at least 20K miles. Turning the wheel in autosteer did *not* disengage autopilot. In my first emergency situation in the 2026 Juniper Model Y, turning the wheel *did* disengage autopilot, and the regen properly kicked in for the disengagement. This action came very close to causing a serious accident. My objections are 1) the action of *autopilot* (disengage / remain engaged) when the wheel is turned in *autosteer* is not documented, and 2) it's different between the old and new Ys using the same current software. I understand there were problems with autopilot remaining engaged, and perhaps the change was a good idea; that's an entirely different discussion. Make the action consistent and document it and I'm happy. Summary: In heavy traffic, while on autopilot / autosteer (cruise + active lane keeping), the car beside me suddenly tried to pull into my lane. I made an emergency lane change by turning the wheel, but the cruise also disengaged, (contrary to operation in the prior model) and went to maxiumum regen braking, causing the car behind me in the new lane to nearly rear-end me. Punching the accelerator during the surprising braking avoided the collision.

1. What component or system failed or malfunctioned, and is it available for inspection upon request? The fan-driven cabin temperature sensor located behind the small service panel beneath the center touchscreen produces a persistent tonal hum/buzz. The vehicle and component are available for inspection upon request. 2. How was your safety or the safety of others put at risk? The tonal noise is prominent in Tesla’s otherwise quiet cabin, especially at rest and at low speeds. It is distracting and draws attention toward the center dash area while driving, which can reduce situational awareness and contribute to fatigue on longer trips. 3. Has the problem been reproduced or confirmed by a dealer or independent service center? Confirmed by Tesla service as abnormal; replacement performed, but issue still persists. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Inspected by Tesla service on Aug 5 Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning lamps/messages. Symptom is an audible tonal hum/buzz from the panel below the screen with HVAC off. In a closed garage with HVAC off and the vehicle otherwise quiet, there is a steady tonal hum/buzz localized to the small service panel beneath the center screen.

After I purchased this car I noticed that the steering wheel and whole car including the seats vibrate. They tried tire pressure, alignment and balancing nothing. It still vibrates so much it’s affecting the nerves in my hands and body and make me numb. They say the car is safe and refuse to diagnose or fix it unless I pay. Car is a month old it’s still under warranty!

I was provided a Tesla Model Y Juniper demo vehicle for a test drive on August 3, 2026 and the incident took place in it around 6:00 pm (±45 min). Full Self-Driving (FSD) was engaged. I had placed an order for a new Model Y on August 2 and took delivery on August 10 (different VIN). During the demo, FSD initially performed well: it autoparked into an apartment parking spot and exited once correctly. However, the second time, the system made a dangerous maneuver. It activated the left indicator and accelerated rapidly as if entering a roadway, but instead turned left directly into a pole. The pole struck the rear door. I braked, but the system’s sudden move left no time to react. A reasonable human would have exited slowly and cautiously, but FSD acted abruptly and unsafely. My pregnant wife was in the passenger seat, and both of us were frightened. This incident raised serious concerns about FSD’s ability to handle low-speed, high-precision situations. The car should have detected the pole and stopped, yet it did not. If a child or pedestrian had been nearby, the consequences could have been severe. This also makes me question whether FSD could make dangerous high-speed maneuvers. At the Tesla showroom, we were told FSD drives “better than a human,” which misled us as new customers. This was the first car I purchased, and I was unfamiliar with FSD’s limits. Only after the incident did I realize how risky it can be. In my new Tesla, although offered a free FSD trial, I have chosen not to use it. Tesla’s claims administrator, Fleet Response, has since sent me a repair bill of $7,611. I was never asked to sign any waiver, never shown liability terms, and was told demo drives are insured. This incident shows serious safety concerns and misleading sales practices regarding FSD at Tesla.

I was in the Cesar republic parking garage and I pushed the summons button to come to me and the car went through the parking gate arm for incoming vehicles, damaging the car and the gate structure.

Vehicle Make/Model/Year: 2026 Tesla Model Y (Launch Series) Incident Date: [XXX] Incident Location: [XXX] System/Component Involved: Automated driving systems / Autopilot / Steering What Happened: While driving my new 2026 Tesla Model Y on Autopilot, the vehicle suddenly turned off the main road near [XXX] , and steered toward the curb. I immediately pressed the brake, but due to the vehicle’s speed, it still hit the curb, causing damage to the front right tire, wheel well liner, and triggering multiple system error messages. Shortly after, I witnessed another Tesla Model 3, also using Autopilot, make the exact same wrong turn at the same location and crash into the curb. No injuries occurred, but this appears to be a mapping or Autopilot software issue that can cause vehicles to leave the roadway unexpectedly, creating a serious safety hazard. Tesla is preparing the incident data, but this report is being filed to alert NHTSA of a potential Autopilot safety defect in this area. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Issue: A consistent rattling noise, noticeable while driving at speeds of 10-40 mph over bumpy roads or pot holes.

I recently purchased a new Tesla Model Y in July 2025 . The vehicle has a loud clunking/creaking noise coming from the front suspension at low speeds, especially when driving over small bumps, turning into driveways, or when the road surface is uneven. The noise is noticeable inside the cabin and feels like a mechanical component is shifting. I brought the vehicle to Tesla Service twice the first time they could not replicate the sound, the second time they noticed it right away and replaced the front right and left dampers which did nothing at all, I think the noise is much worse after they did this. Then they said the noise is normal characteristic for this vehicle, I am sorry they should not be saying this in normal, especially for a brand new car. I am concerned that this may be related to a suspension component failure or premature wear that could impact steering stability or control over time. Since this affects a brand-new vehicle and others have reported similar symptoms online, I believe this should be monitored as a potential safety defect. I am requesting that NHTSA track this issue to ensure Tesla provides a recall and make the proper corrections and repair campaign as it is necessary.

While driving along a few roads using Traffic Aware Cruise Control (TACC) or AutoPilot (AP), the car will suddenly brake for no reason at all. Speeds reduced from 75 to 50 in 2 seconds. Had there been a car close behind me, we may have collided. I am able to reproduce this on several other roads as well. I have not yet reported this to the manufacturer, but a review of internet forums shows this to be a relatively common occurrence among owners. They refer to this as Phantom Braking.

I was driving with FSD on [XXX] and had to intervene to take control when a bumper showed up on the road. When FSD was driving in standard mode, it was driving at 72 miles/ hr and was too close to the prior car. When the prior car quickly dodged the bumper my car was already too close to the bumper and needed to make a quick turn. The car almost rolled over. Dashcam video: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident Date: July 12, 2025 Approximate Time: 1:30 PM Vehicle: 2026 Tesla Model Y Location: I‑75 South express lane toward I‑285 East, Marietta, GA Event Summary: While Autopilot was engaged, the vehicle was entering the exit ramp to I‑285 East when it abruptly veered left into the I‑285 West entrance ramp, against traffic, crashing through two “no entry” security gates. I was able to safely bring the vehicle to a stop before entering oncoming traffic. Crash Details: • The vehicle struck two barrier gates. • Impact shattered the windshield, spraying glass across the cabin. • Both my son and I sustained small cuts from glass shards. • Vehicle was rendered undrivable and had to be towed by authorities to a secure facility.

We just took delivery of our 2026 Tesla Model Y Juniper yesterday. Today, my wife was driving to work at around 40 mph when the car suddenly performed a hard brake (phantom braking), coming to a complete stop for no apparent reason. The driver behind her nearly rear-ended her. Importantly, she was not using Autopilot or Full Self-Driving at the time of the incident.