2010 Toyota 4Runner Complaint Log

Dear NHTSA, I am writing to formally file a complaint against Toyota regarding their failure to notify me of a recall related to the clear coat peeling from my vehicle’s paint. I was never informed of this issue through a recall notice, nor did it appear in my vehicle’s history. I only became aware of the recall when a friend, who owns the same make and model in the same color, experienced the same problem and was able to have it repaired under the recall. When I contacted my local Toyota dealership, I was told that I am now outside the recall window and that the repair can no longer be completed under the recall. However, had I been properly notified in a timely manner, I would have taken my vehicle in for the necessary repairs. I believe Toyota’s failure to send me the recall notice has unfairly prevented me from receiving the repair I was entitled to. I am requesting NHTSA’s assistance in addressing this matter, as Toyota’s lack of proper notification has left me with an unresolved defect. Please advise on the next steps I can take to ensure Toyota takes responsibility for this issue. Thank you for your time and assistance. Best regards, [XXX] [XXX] [XXX] UANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Car keeps running out of gas while driving, due to faulty readings on the gas gauge and electronic readout. I have been driving this car for 11 years and never ran out of gas until running out 3 times in the past 2 months. Today was the 3rd occurrence, gas gauge showed over 1/4 tank and 85 miles to go until empty. Previous incident was similar with 1/4 tank and showing 65 miles to go. (Pictures attached). The miles to go reading seems to be increasing with each incident (1st incident showed 25 miles, second incident 65 miles, then 85 miles today). No low fuel indicator light or warning has appeared on ANY of these 3 occasions. This is a very dangerous situation potentially causing loss of life as drivers have SECONDS to navigate their vehicle off the highway, while quickly losing speed and loss of steering. No indication that fuel is low, while instead providing incorrect (inflated) dashboard data. Vehicle is going into the shop tomorrow. Found multiple reports of this same incident on [XXX] [XXX] ) which indicate problem with sending unit. Please review and consider further action or communication to other 4Runner owners. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My 4Runner was involved in a collision where the airbags did not deploy, and I was knocked unconscious from hitting the steering wheel. The vehicle now shows an SRS fault code and is subject to an open Takata airbag recall. Toyota corporate initially stated they would cover towing for the recall repair, then reversed that decision, claiming an airbag fault does not prevent the vehicle from starting. Because of the failed airbag deployment and recall defect, the vehicle is unsafe to drive until the recall is completed. Toyota’s refusal to provide towing prevents me from safely completing a federally mandated safety recall. I am requesting NHTSA assistance in ensuring Toyota fulfills its obligations under federal recall law.

I own a 2010 Toyota 4Runner VIN # [XXX]. I bought the vehicle late last year and found that the vehicle paint was peeling. I took my 4Runner to the one and only dealer here in Laredo, Texas. They told me to take it to their company body shop. The body shop looked at my 4Runner, took pictures and submitted everything to Toyota. This was late November or early December 2021. I called the body shop back in January. The body shop manager told me it had been approved to paint all the metal panels on the truck, but that I would have to wait until May of 2022. In May of 2022 I physically went back to ask the body shop manager about the truck getting painted. He said that it would not be painted until August, but that if I did not want to wait I could “take it somewhere else”. After waiting all of this time I did not want to start all over again somewhere else, so I told him that I would leave it there. Sometime in late June or early July 2022 I physically went to check with the to see if my truck could be painted, and the body shop manager told me that he did not know when but I was the "fourth one in line". I did not want to lose all my “wait time” and have to start all over again. I am very concerned that my 2010 4Runner will not get the paint job that Toyota already knows it needs before the expiration date of December 11, 2022. I have reached out to Toyota Brand Engagement Center and have spoken to them to exhaustion about the fact that it appears that my truck will not get painted (case# [XXX]). Toyota refuses to provide me with documentation that the claim for paint was submitted and approved (documentation I can use to protect myself should the expiration date come and go without getting painted). Toyota also refuses to extend the expiration date of the paint program to allow for paint job approvals that have not been completed. I have tried to make a claim on my own insurance which was subsequently denied. They said to contact Toyota. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

The undercarriage of my truck is so rusted, that parts are starting to fail. I can not install new tires on the truck at this point until $3000 of rust-damaged parts are replaced and possible frame replaced. I was told that the damage is so extensive, the costs outweigh the repairs, and that in the near future the truck will not be driveable.

Heated seat on drivers side was hot but heater was turned off. After a 1/2 hour drive smoke started coming out of the center console. Driver parked and exited the vehicle and called for help. Fire department arrived and put water on the fire then disconnected the battery. The insurance company determined the vehicle is a total loss. There were no personal injuries. Toyota Case #211004001272 I am not pleased that Toyota is treating this as a claim instead of a safety concern when I clearly stated this is a safety concern.

IN 2017 I WAS REPORTING THAT THE LEFT BRAKE LIGHT WAS WORKING INTERMITTENTLY. IN 2018 THE SOCKET ASSEMBLY COMPLETELY FAILED AND WAS TOLD THAT THIS WAS NOT AN EXTENDED WARRENTY REPAIR (MILAGE WAS LESS THEN 100,000). IN MARCH 2021 THE BAKE LIGHTS FAILED AGAIN. THE DEALERSHIP REPORTED THAT THE FAILURE IS INTERMITTENT BUT THAT THE SOCKET ASSEMBLY NEEDS TO BE REPLACED.

I was told the paint on my 4 runner was recalled, but because it was a salvage title they where very rude and told me sorry but they can't fix it. I was so upset because when you spend 40,000. on a vehicle and something recalls it shouldn't matter if its a salvage title or not. So I left. I recently was getting some work done at a different dealership because a friend works there and I was explaining to him the situation and he said that isn't right and I needed to look more into and see about having Toyota fix the problem. I have sense called them back and they are still giving me the same run around and are still very rude. I haven't asked for a manager or anything but wanted to see if there was anything I could do first. It just upsets me because it runs so well but the paint looks horrible on it and it isn't my fault they have bad paint on there. Please help me

RUST HOLE IN FRAME ON PASSENGER SIDE REAR TRACK ARM MOUNT. CREATED A WEAK SPOT IN THE FRAME WHERE THE REAR AXEL MOUNTS. DUE TO NOT ENOUGH RUST PREVENTION FROM MANUFACTURE.

I WAS DRIVING DOWN THE ROAD AT 70 MPH WITH NO ONE IN FRONT OF ME. ALL OF A SUDDEN MY SUNROOF EXPLODED AND GLASS WAS EVERYWHERE.

TL* THE CONTACT OWNS A 2010 TOYOTA 4RUNNER. THE HEATED DRIVER'S SEAT UNINTENTIONALLY ACTIVATED. THE CONTACT STATED THEY MADE SEVERAL ATTEMPTS TO TURN OFF THE HEATED SEAT, HOWEVER, THE SEAT CONTINUED TO HEAT UP. THE CONTACT TURNED OFF THE VEHICLE AND AFTER THEY WAITED, THEY ATTEMPTED TO START THE VEHICLE, HOWEVER, THEY NEEDED TO CHARGE THE BATTERY. THE CONTACT STATED THAT THE VEHICLE'S CHECK ENGINE LIGHT WAS ILLUMINATED. THE CONTACT STATED THE HEATED SEATS BURNED THEIR SKIN HOWEVER, NO MEDICAL ATTENTION WAS NEEDED. THE CONTACT TOOK THE VEHICLE TO THE DEALER TOYOTA WORLD OF NEWTON (66 ROUTE 206 NORTH, NEWTON, NJ 07860 PHONE: (973) 383-0200) WHO STATED THAT THEY WERE UNABLE TO FIND A CAUSE OF THE FAILURE AND RESET THE CHECK ENGINE LIGHT. THE CONTACT STATED THAT THEY WERE INFORMED THEIR VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V743000 (SEATS). THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 118,200.

TL* THE CONTACT OWNS A 2010 TOYOTA 4RUNNER. THE CONTACT STATED THAT WHEN THE VEHICLE WAS STARTED, THE AIR BAG WARNING LIGHT ILLUMINATED AND REMAINED ILLUMINATED. THE FAILURE RECURRED. THE DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 168,000. *BF *AS

TL* THE CONTACT OWNS A 2010 TOYOTA 4RUNNER. THE CONTACT TOOK THE VEHICLE TO BUCKEYE TOYOTA (740-654-3943, LOCATED AT 1903 RIVERWAY DR, LANCASTER, OH 43130) WHERE IT WAS DIAGNOSED THAT THE REAR END OF THE FRAME WAS RUSTED AND DAMAGED THE SUSPENSION. THE HEAT SHIELD WAS ALSO RUSTED AND DETACHED FROM THE VEHICLE. THE TECHNICIAN STATED THAT IN ORDER TO REPLACE THE HEAT SHIELD, THE EXHAUST SYSTEM (WHICH WAS ALSO RUSTED) NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT CALL THE CONTACT BACK. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 241,000.

TL* THE CONTACT OWNS A 2010 TOYOTA 4RUNNER. WHILE DRIVING APPROXIMATELY 28 MPH, THE VEHICLE STALLED AND ALL THE WARNING INDICATORS ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD. AFTER MULTIPLE ATTEMPTS TO RESTART THE VEHICLE, THE CONTACT HAD IT TOWED TO IRA TOYOTA OF DANVERS (99 ANDOVER ST, DANVERS, MA 01923), BUT THEY WERE NOT ABLE TO REPLICATE THE FAILURE. THE VEHICLE HAD BEEN AT THE DEALER SINCE JUNE 26, 2019 AND WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 83,000. THE VIN WAS UNAVAILABLE.

TIMING CHAIN COVER OIL LEAK I'VE BEEN INFORMED THAT MY TIMING CHAIN COVER IS LEAKING BY THE SERVICE AT THE TOYOTA DEALER. I RESEARCHED THE PROBLEM ONLINE AND DISCOVERED IT'S QUITE FREQUENT AND HAS BEEN AN ISSUE FOR OVER A DECADE. THIS SHOULD BE COVERED BY TOYOTA AS IT IS CLEARLY A DEFECT IN THE ENGINE. THE REPAIR IS CLOSE TO $2000 OUT OF POCKET. DO A QUICK SEARCH AND YOU WILL DISCOVER THE PROBLEM IS PERSISTENT AND FREQUENT AND TOYOTA IS TRYING TO TREAT IT AS A NORMAL WEAR ISSUE. WHICH IT IS NOT. PLEASE FORCE A RECALL OF THE TIMING CHAIN COVER IN THE 2010 TO PRESENT 4RUNNERS. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

03/04/2019- I WAS DRIVING DOWN A DRY ROAD IN SANTA FE, NEW MEXICO TRAVELING AT APPROXIMATELY 35 TO 40 MPH. A GRADUAL TURN, AND I STRESS GRADUAL, CAME UP AND UPON TURNING THE WHEEL TO TAKE THE SLIGHT CURB THE VSC/ ANTI SLIP BRAKING KICKED IN AND THE COMPUTER 'SENSED' I LOST CONTROLLED AT WHICH POINT IT TOOK OVER AND LOCKED THE BRAKES UP. THIS ACTION TAKEN BY THE COMPUTER TOOK AWAY ALL OF MY CONTROL, STRAIGHTENED MY CAR OUT SENDING ME OFF THE ROAD INTO A DRIED UP RIVER BED TOTALLING MY TRUCK COMPLETELY. AIR BAGS DEPLOYED, FRONT END DESTROYED, THANK GOD I WASNT SERIOUSLY INJURED, BUT TRUST ME WHEN I SAY IT COULDVE BEEN MUCH MUCH WORSE. THIS PROBLEM NEEDS TO BE ADDRESSED. IVE READ MULTIPLE, ALMOST IDENTICAL STORIES INVOLVING THE SAME PROBLEM WITH THE SAME YEAR. THIS IS DANGEROUS, UNPREDICTABLE AND HAS LEFT ME VEHICLELESS IN A FINANCIAL BIND. I WILL ALSO MENTION THIS WASNT THE FIRST TIME THIS HAPPENED UNWARRANTED. THIS JUST HAPPENED TO BE THE FIRST TIME IT CAUSED SERIOUS ISSUES.

MY FRAME IS RUSTING AWAY. THE UPPER REAR CONTROL ARM BRACKET ON THE PASSENGER SIDE HAS COMPLETELY RUSTED OFF THE FRAME. THE FRAME IN FRONT OF AND AROUND THE DRIVER SIDE REAR LOWER CONTROL ARM IS RUSTING AWAY WITH A LARGE HOLE JUST IN FRONT OF THE BRACKET. IN A MATTER OF TIME THE BRACKET WILL SEPARATE FROM THE FRAME. THE FRAME WELD SEAMS ON BOTH SIDES OF THE VEHICLE ABOVE THE REAR AXLE ARE EITHER MISSING OR FULL OF POROSITY. ALSO, THE REAR SWAY BAR RUSTED THROUGH AND BROKE RECENTLY.

WHILE DRIVING ALONG AT SLOWER SPEEDS THE ENGINE SEEMS TO QUIT FOR ABOUT 5SEC THEN IT COMES ON AGAIN. THIS IS A DANGEROUS CONDITION. THIS COULD HAPPEN ANYTIME.

BOUGHT THIS VEHICLE BECAUSE IT RATED HIGH, EVEN THOUGH IT COST MORE MONEY THAN COMPETITOR MODELS. RELIABILITY IS WORTH IT TO ME. HOWEVER, THE FRAME STARTED HAVING SIGNIFICANT RUST AFTER JUST A FEW YEARS AND WAS CAUSING SOME EXPENSIVE REPAIRS. FIRE SHIELD RUSTED OFF AND WAS REMOVED. NOW THE MASSIVE SKID PLATE BRACKET RUSTED OFF. TOYOTA SERVICE JUST REMOVED THE ENTIRE UNREPAIRABLE SKID PLATE DUE TO THE LEVEL OF RUST. THERE IS NOTHING LEFT TO ATTACH TO. THE MECHANICS SAID THEY WERE AFRAID TO SCRAPE OR CHIP ANY MORE RUST BECAUSE THEY WERE AFRAID THAT OTHER STUFF WOULD FALL OFF AND MAKE THE VEHICLE EVEN MORE UNSAFE TO DRIVE. THEY INDICATED THAT THIS IS ABSOLUTELY EXCESSIVE RUST ON THE FRAME THAT SHOULD NOT HAPPEN. THEIR OFFICIAL TOYOTA REPAIR ESTIMATE TO FIX THE RUSTING, FAILING FRAME AND MAKE IT SAFE AGAIN IS $17,783.71 WHICH IS HALF THE VALUE OF A BRAND NEW VEHICLE! TOYOTA CORPORATE SAID, SORRY, WE HAVE RECALLED MANY OTHER RUSTING FRAMES ON OUR OTHER MODELS BECAUSE THEY SHOULD NOT HAVE RUSTED THE WAY THAT THEY HAVE, BUT UNFORTUNATELY FOR YOU, WE WILL NOT STAND BEHIND YOUR 4RUNNER THAT YOU PAID $34,500 FOR. I AM TOLD THAT IT IS THE SAME FRAME AS SOME OF THE OTHER RECALLED MODELS. THE TOYOTA CORPORATION TRIED TO COMFORT ME BY ENSURING ME THAT THEY LOGGED MY CASE WILL CONTACT ME VIA FIRST CLASS MAIL IF THEY EVER DO DECIDE TO STAND BEHIND THEIR PRODUCT AND MAKE GOOD ON MY $17,000 PILE OF UNSAFE, USELESS RUST.

TAKATA RECALL

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TOYOTA OF SANTA FE (1500 ST MICHAEL DR., SANTA FE, NM) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL: I RECEIVED A NOTICED THAT I COULD NOW COORDINATE WITH MY LOCAL DEALERSHIP TO HAVE THE AIRBAG ISSUES FOXED. WHEN I CONTACTED THE DEALER THEY STATED THEY HAVE THE PART, BUT CANNOT DO THE REPAIR UNTIL 6 OCTOBER, ALMOST 2 MONTHS FROM NOTIFICATION,

TL* THE CONTACT OWNS A 2010 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MAUI TOYOTA IN MAUI, HAWAII WAS MADE AWARE OF THE RECALL AND STATED THAT THE VEHICLE COULD NOT BE SERVICED UNTIL SEPTEMBER 27, 2017. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2010 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO A LOCAL DEALER TOYOTA OF MIDLAND LOCATED AT 800 N LOOP 250 W MIDLAND, TX 79703 WHERE IT WAS INFORMED THAT THE RECALL REMEDY PARTS WERE ON BACK ORDER AND SHOULD ARRIVE IN TWO WEEKS. THE CONTACT LEFT A VOICE MAIL MESSAGE FOR THE SERVICE MANAGER BUT RECEIVED NO RESPONSE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL. I HAVE PURCHASED MY VEHICLE USED AND TO DATE BEEN UNABLE TO HAVE PASSENGERS IN MY VEHICLE. PRIOR TO MAKING OUR PURCHASE DECISION WE CALLED TOYOTA AND WAS TOLD AIRBAG REPLACEMENTS FOR TOYOTA 4RUNNERS ARE 2 WEEKS OUT, SO WE DECIDED TO PURCHASE THE CAR. WE HAVE CONTACTED TOYOTA EVERY 2 WEEKS SINCE OUR PURCHASE AND EVERY TWO WEEKS WE ARE TOLD THE SAME THING; "TWO MORE WEEKS." WE WERE TOLD WE CAN NOT HAVE A RENTAL VEHICLE AND FEEL AS IF WE SHOULD NOT HAVE PURCHASED THIS VEHICLE. WE ARE EXTREMELY DISAPPOINTED IN THE LACK OF CARE AND INCONVENIENCE THIS HAS CAUSED TO OUR LIVES. HOW DO WE GET A REALISTIC ANSWER AS TO WHEN THIS SITUATION WILL BE RESOLVED??

"TAKATA RECALL" FIRST OF ALL... TAKING SO LONG IN BETWEEN NOTICES ABOUT THIS ISSUE IS RISKY ISN'T IT??? I MEAN, YOU KNOW YOU'D HAVE A LAWSUIT IF MORE PEOPLE WERE KILLED OR INJURED BY THE AIRBAG DEFECT. SECONDLY, THE TOYOTA DEALERSHIP THAT I CALLED AND SCHEDULED THE APPOINTMENT WITH GOT ME IN THE NEXT DAY (WHICH WAS GREAT), BUT THEY FAILED TO REALIZE THAT THEY DIDN'T EVEN HAVE THE RIGHT PART FOR MY PARTICULAR CAR! I DROVE ALMOST AN HOUR THERE, WASTED AN HOUR THERE AND THEN THEY TOLD ME THEY WERE SORRY AND THEY DIDN'T HAVE THE RIGHT PART. THEY ASKED IF I COULD BRING IT BACK TOMORROW OR LEAVE IT OVERNIGHT, BUT WHEN I ASKED IF THEY'D GIVE ME SOMETHING TO DRIVE THEY SAID THEY DON'T DO THAT... SO, SOMEONE DROPPED THE BALL! WHAT IF SOMETHING HAPPENED TO MY AIRBAG AND SOMEONE WAS INJURED OR KILLED? SCOTT WILL TOYOTA OF SUMTER SOUTH CAROLINA IS THE NAME OF THE DEALERSHIP BY THE WAY. I WILL FIND ANOTHER DEALERSHIP AND TELL THEM TO MAKE SURE THAT THEY HAVE THE RIGHT PART FIRST (BECAUSE YOU KNOW THAT'S MY JOB AS THE CUSTOMER TO PAY FOR YOUR SCREWUPS!!) FEEL FREE TO CONTACT ME, THANKS!

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE WITH TWO DEALERS (STEVINSON TOYOTA EAST 444 S HAVANA ST, AURORA, CO 80012 AND STEVINSON TOYOTA WEST 780 DENVER WEST COLORADO MILLS BLVD, LAKEWOOD, CO 80401) WHO STATED THAT PARTS WERE NOT AVAILABLE AND WERE ON BACKORDER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE STATED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER DID NOT KNOW WHEN PARTS WOULD BE AVAILABLE AND OFFERED A LOANER VEHICLE, WHICH THE CONTACT DECLINED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Frame is starting to rot despite undercoating. Has several soft spots.

TAKATA RECALL. TOYOTA WILL NOT PROVIDE RECALL INFORMATION FOR REPAIR. I HAVE MADE NUMEROUS CALLS TO THE DEALER AND THEY ARE PRETTY CAVALIER ABOUT IT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO LOWE TOYOTA OF WARNER ROBINS, GA, WHERE IT WAS CONFIRMED THAT THE REMEDY PART WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WERE NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS WERE NOT AVAILABLE.

TAKATA RECALL: I OWN A 2010 TOYOTA 4 RUNNER, IS NOW 7 YEARS OLD. I LIVE IN ZONE A, SO WAS PROJECTED TO INJURE/KILL LAST YEAR. I WANT IT FIXED, ASAP. HOW CAN I DEMAND TOYOTA TAKES CARE OF MY AIRBAG INFLATOR? PLEASE HELP ME.

I HEARD ABOUT THE RECALL PROBABLY A YEAR AGO ON TV AND GOT A NOTICE FROM TOYOTA A MONTH AGO. THERE SOLUTION FOR THIS IS THEY ARE PREPARING THE REMEDY AND WHEN FINISHED WILL REPLACE BUT IN THE MEAN TIME DO NOT OPERATE THE VEHICLE WITH AN OCCUPANT IN THE FRONT PASSENGER SEAT. REALLY!! WHY IS IT TAKING SO LONG? NO ACCIDENT BUT DON'T WANT ONE ESPECIALLY WITHOUT AN A PROPER AIR BAG.

TAKATA RECALL - I WAS NOTIFIED IN 05/2016, BUT NO ACTION HAVE BEEN TAKEN YET. ON 02/24/2017 I FILED A COMPLAINT WITH TOYOTA ABOUT THIS ISSUE. THEY ASKED ME TO LEAVE MY CAR AT THE DEALER TO BE REPAIR AND RENTED ME A CAR. HOWEVER, AFTER TWO WEEKS THE REPLACEMENT PART HAS NOT BEEN RECEIVED YET. THE DEALER HAVE NO INFORMATION ABOUT HOW LONG THIS WILL TAKE. HOW MUCH TIME SHOULD I HAVE TO WAIT FOR THIS PROBLEM BE RESOLVED? SHOULD I BE WITHOUT MY CAR FOR SO LONG?

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 TOYOTA 4RUNNER. THE CONTACT STATED THAT THEY RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED ANY FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS REMEDY NOT YET AVAILABLE. UPDATED 05/16/17*LJ UPDATED 05/19/2017*JS

TAKATA RECALL I HAVE YET TO GET A RECALL NOTICE OR ANY SOLUTION/FIX FOR MY 4-RUNNER. WHEN I CALLED TOYOTA ABOUT WHEN SOMETING WAS GOING TO BE DONE OR WHEN THEY ARE GOING TO FIX THE AIR BAG. I WAS TOLD THAT THEY DID NOT KNOW WHEN THEY WOULD FIX IF ANY AND TO JUST NOT RIDE IN THE FRONT SEAT OF MY 4-RUNNER TILL THEY FIXE THE RECALL.

TAKATA RECALL. TOYOTA IS UNABLE TO GIVE ME A VEHICLE IN THE SAME SIZE AS MY CURRENT VEHICLE. I AM ALSO CONCERNED WITH LEAVING MY VEHICLE AT A STAND STILL FOR AN UNDETERMINED AMOUNT OF TIME. I HAVE BEEN MADE AWARE THAT ANY ISSUES THAT ARISE FROM THE VEHICLE SITTING WILL NOT BE FIXED BY TOYOTA.

TAKATA RECALL- I WAS NOTIFIED IN JUNE 2016 ABOUT A DEFECT IN THE FRONT PASSENGER AIRBAG. SINCE LAST YEAR I HAVE ASKED OUR TOYOTA DEALERSHIP IN HAWAII MANY TIMES ABOUT THE RECALL AND WHEN THE PARTS WILL BE IN. ALL THEY CAN SAY IS THAT THEY DON'T KNOW AND ADVISED ME NOT TO HAVE ANYONE SIT IN THE FRONT PASSENGER SEAT TILL IT IS FIXED. I DON'T UNDERSTAND WHY IT IS TAKING SO LONG TO GET THE PARTS IN AND TO FIX THE AIRBAG IF IT IS SUCH A MAJOR AND DANGEROUS PROBLEM. I HAVE A FAMILY OF 5 AND IT IS ALMOST IMPOSSIBLE NOT TO USE THE FRONT PASSENGER SEAT. THIS IS REALLY AFFECTING THE USE OF THE SUV.

TL* THE CONTACT OWNS A 2010 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 03/03/17*LJ

THE RECALL FOR TAKATA AIRBAGS ISSUED MAY 2016 GOES UNREMIDIED AS I HAVE TO CONTINUE TO TRAVEL FOR WORK ACROSS MULTIPLE ZONES WITH HIGH HUMIDITY. THE SUGGESTION TO HAVE NO FRONT PASSENGER IS LUDICROUS AND HAS DEEMED MY VEHICLE UNFIT FOR ITS PURPOSE. "IN THE EVENT OF RUPTURE, METAL FRAGMENTS MAY/WILL PASS THROUGH THE AIRBAG, STRIKING THE OCCUPANT AND RESULT IN INJURY OR DEATH." LET'S THINK ABOUT THAT FOR A MOMENT AS YOU DRIVE YOU FAMILY MEMBERS HOME.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/03/17*LJ *TR

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL - RECEIVED A LETTER FROM TOYOTA IN JUNE 2016 STATING THAT MY FRONT, PASSENGER AIRBAG WAS RECALLED DUE TO "THE PROPELLANT IN THESE INFLATORS MAY DEGRADE AFTER PROLONGED EXPOSURE TO HIGH ABSOLUTE HUMIDITY AND FLUCTUATING HIGH TEMPERATURES. DEGRADED PROPELLANT CAN CAUSE INFLATOR RUPTURE DURING AIRBAG DEPLOYMENT. IN THE EVENT OF AN INFLATOR RUPTURE, METAL FRAGMENTS COULD PASS THROUGH THE AIRBAG CUSHION MATERIAL, STRIKING THE VEHICLE OCCUPANTS, AND RESULT IN SERIOUS INJURY OR DEATH." IT HAS BEEN 6 MONTHS AND I HAVE CONTACTED TOYOTA TO FIND OUT WHAT THE HOLD UP IS AND IF THERE IS AN ANTICIPATED DATE FOR WHEN I WILL HAVE MY AIR BAG REPLACED. THEY STATED THAT THE REASON IS BECAUSE THEY HAVE A HIGH NUMBER OF VEHICLES AND THEY ARE WORKING ON THE OLDEST VEHICLES FIRST AND THEN MOVING UP. THEY DO NOT HAVE AN ANTICIPATED DATE FOR THE REMEDY AND THEIR ONLY SUGGESTION IS TO NOT HAVE ANYBODY RIDE IN THE FRONT, PASSENGER SIDE AND IF I DO NEED TO HAVE MY CAR AT CAPACITY THEN I NEED TO GET A RENTAL! *TR

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED FORD BEND TOYOTA AT 20465 SOUTHWEST FWY, RICHMOND, TX 77469, (281) 341-5900 WHERE IT WAS CONFIRMED THAT NO PARTS WERE AVAILABLE AND STATED THAT PARTS WERE ON BACK ORDER. THE CONTACT THEN STATED THAT SHE HAD AN APPOINTMENT WITH STERLING MCCALL AT 9400 SOUTHWEST FWY, HOUSTON, TX 77074, (713) 270-3900 BUT ONCE SHE ARRIVED, THE DEALER STATED THAT NO PARTS WERE AVAILABLE. THE CONTACT CALLED MIKE CALVERT TOYOTA 2333 S LOOP W, HOUSTON, TX 77054 WHERE AND APPOINTMENT WAS MADE BUT ONCE THE CONTACT ARRIVED THE DEALER STATED THAT THEY WERE MISTAKEN AND THAT NO PARTS WERE AVAILABLE. THE CONTACT THEN CALLED JOE MYERS TOYOTA AT 19010 NORTHWEST FWY, HOUSTON, TX 77065 (281) 973-5306 WHERE IT WAS CONFIRMED THAT NO PARTS WERE AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AL HENDRICKSON TOYOTA (5201 W SAMPLE RD, COCONUT CREEK, FL 33073, PHONE NUMBER: (954) 972-1100) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER INFORMED THE CONTACT THAT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TAKATA RECALL. I HAVE HAD MY VEHICLE RECALLED SINCE THE FIRST WEEK OF SEPTEMPER 2016, THE DEALER INFORMED ME THAT I WAS UNABLE TO CONTINUE TO DRIVE IT THEY TOOK THE MILEAGE HAD ME SIGN CONFIRMING I CANT AND WILL NOT OPERATE THE VEHICLE GOING FORWARD, NOW THIS WAS IN SEPTEMBER OF 2016. SINCE THEN I HAVE STILL BEEN MAKING MY $510.00 DOLLAR PAYMENT FOR THE VEHICLE EACH MONTH EVEN THOUGH I CANT DRIVE IT. ITS NOW LATE JANUARY OF 2017 ITS NOT FIXED WHEN I CALL TOYOTA THEY CANT GIVE ME A TIME FRAME AS TO A RESOLUTION TO THE AIR BAG RECALL. I AM VERY FRUSTRATED THAT I AM PAYING FOR A VEHICLE I CANT DRIVE, THE DEALER DOES NOT WANT TO TRADE IT IN SO IM STUCK WITH A PARKED 4RUNNER. I SHOULD NOT HAVE TO MAKE PAYMENTS ON A TRUCK I CANT DRIVE THAT MONEY COULD OF BEEN PUT TOWARD A VEHICLE THAT I CAN DRIVE AND ENJOY, IM CURRENTLY DRIVING A SMALL RENTAL THAT BARELY FITS MY 4 KIDS. PLEASE HELP ME, IF THERE'S NO FIX CAN THEY TRADE MY VEHICLE OR AT LEASE REIMBURSE ME FOR THE MONTHS THAT I AM PAYING FOR A VEHICLE I AM UNABLE TO OPERATE. THANKS *TR

I PURCHASED A 2010 TOYOTA 4RUNNER IN DECEMBER 2015, MAKING PAYMENTS EVERY MONTH. I CALLED FIVE DIFFERENT TOYOTA DEALERS AND ONE OUT OF FIVE WAS WONDERFUL ENOUGH TO PROTECT OUR SAFETY AND MADE SURE TOYOTA GAVE US A RENTAL UNTIL THE PART BECOMES AVAILABLE. THE PART WAS/IS SUPPOSE TO BECOME AVAILABLE JAN 2016. I FEEL BETTER AND SAFER DRIVING A VEHICLE THAT I OWN AND PAYING FOR WITH FULL COVERAGE INSURANCE. I UNDERSTAND TOYOTA SUPPLIED A RENTAL BUT I GOT THIS VEHICLE FOR MY WIFE FOR A CHRISTMAS PRESENT IN 2016 AND SHE HAS ONLY GOT TO DRIVE IT 8 MONTHS AND IT HAS BEEN PARK SINCE 08/2016. *TR

I HAVE BEEN ADVISED THAT THERE IS AN IMPORTANT SAFETY RECALL REGARDING THE AIRBAGS IN MY TOYOTA 4RUNNER. TOYOTA DOES NOT HAVE A REMEDY YET, BUT HAS ADVISED ME THAT I SHOULD NOT HAVE A PASSENGER IN MY FRONT SEAT. THIS IS NOT A REALISTIC OPTION. EITHER TOYOTA MAKES THIS REMEDY AVAILABLE IN 14 DAYS, OR PROVIDES ME A LOANER CAR UNTIL THE REMEDY IS AVAILABLE. OTHERWISE, I CONSIDER TOYOTA FULLY LIABLE FOR ANY INCIDENTS FROM AN AIRBAG INFLATING IMPROPERLY AND CAUSING DAMAGE TO ANYONE IN THE CAR.

TL* THE CONTACT OWNS A 2010 TOYOTA 4RUNNER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

THE FRONT SEAT PASSENGER AIR BAG HAS A TAKATA AIR BAG INFLATOR AND HAS BEEN RECALLED FOR MY VEHICLE LOCATED IN ZONE A- FLORIDA. THE PROPELLANT HAS BEEN DEGRADED BY HIGH HUMIDITY AND CAN CAUSE INFLATOR RUPTURE DURING DEPLOYMENT. THIS WILL PROJECT METAL FRAGMENTS THROUGH THE AIRBAG STRIKING THE OCCUPANTS RESULTING IN SERIOUS INJURY OR DEATH. WITH THIS WARNING I CAN NOT PUT ANYONE IN MY PASSENGER SEAT FOR FEAR OF EVEN MORE SERIOUS INJURY FROM AN ACCIDENT OR AIR BAG DEPLOYMENT. IT APPEARS THAT TOYOTA IS TRYING TO PASS LIABILITY TO THE VEHICLE DRIVER/OWNER WITH THIS IMPORTANT SAFETY WARNING. THERE ARE NO REPLACEMENT PARTS EXPECTED FOR OVER 6 MONTHS AND LOCAL TOYOTA DEALER THAT SERVICES MY VEHICLE DOES NOT HAVE A LOANER VEHICLE IN KIND THAT WILL MEET MY TRANSPORTATION 4X4 REQUIREMENTS. I FEAR EXCESSIVE INJURY TO MY PASSENGERS AND CAN NOT ALLOW MY FAMILY TO RIDE IN MY VEHICLE. THE VEHICLE IS LIKE A TIME BOMB WAITING TO EXPLODE UPON IMPACT. I WANT A NEW VEHICLE THAT IS SAFE FOR MY FAMILY.

I LOST USE OF MY 4RUNNER SINCE AUGUST 2016. I CALLED TOYOTA SEVERAL TIMES AND LAST TALKED TO RANDALL (888-270-9371 TOYOTA CASE NUMBER 161-130-2456) ON NOV 30, 2016. RANDALL DOES NOT HAVE AN ESTIMATED TIME TO FIX MY VEHICLE. I ASKED FOR NUMBER OF AIRBAG FIXED BY TOYOTA IN CALIFORNIA IN EACH OF THE PAST 3 MONTHS AND THE TOTAL NUMBER OF OUTSTANDING TOYOTA WITH AIRBAG RECALL ISSUE. RANDAL CITED THOSE INFO IS NOT AVAILABLE TO THE PUBLIC. I ASKED IF TOYOTA WILL BUY MY 4RUNNER BACK AT BLUEBOOK. RANDALL SAID TOYOTA DOES NOT BUY VEHICLES THAT ARE UNDER RECALL. THERE ARE 34 MILLION VEHICLES UNDER AIRBAG RECALL, THE PRODUCTION OF REPLACEMENT AIRBAGS IS 1 MILLION PER MONTH. WITHOUT BETTER INFO FROM TOYOTA, IT MAY TAKE UP TO 3 YEARS FIX MY 4RUNNER. LOANERS ARE FOR SHORT TERM REMEDIES. WHEN I BOUGHT THE VEHICLE, I DIDNOT ANTICIAPTE LONG TERM LOST OF USE OF IT PLUS ANNUAL DEPRECIATION IN VALUE. I LIKE TO ASK NHTSA TO REQUIRE THE RECALL TO BE FIXED WITHIN A SPECIFIC TIME FRAME OR THE MANUFACTURER TO BUY BACK THE AFFECTED VEHICLE AT BLUEBOOK. THANK FOR YOUR CONSIDERATION. ERIC