2011 Toyota Corolla Air Bags & Restraints Problems

The contact owned a 2011 Toyota Corolla. The contact stated that while he was driving at 40 MPH, another vehicle that was speeding caused a multiple vehicle collision. During the collision, the contact was in the middle lane when the speeding vehicle crashed into a vehicle in the left lane, and that vehicle merged violently into the middle lane, causing the contact to rear-end the vehicle in front due to the driver abruptly stopping. During the attempt to stop, the vehicle failed to decelerate sufficiently. Upon impact, the frontal air bags failed to fully deploy, as they only partially emerged from the housing. The failure experienced was a loss of braking effectiveness at 40 MPH that resulted in a rear-end collision, during which the frontal air bags failed to deploy. The vehicle was towed to a family member's home. The tire pressure warning was the only warning light on at the time of the crash. The driver was injured. Injuries sustained were lower back, right side ribs, and neck pain that required medical attention. The vehicle was deemed totaled by insurance. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 124,000.

I am submitting a safety concern regarding airbag non-deployment involving my former vehicle, a 2011 Toyota Corolla LE (VIN: [XXX] ). This vehicle was subject to multiple Takata airbag recalls, including a 2018 front airbag recall and a May 2020 Takata non-deployment and seatbelt pretensioner interim recall. Beginning in Spring 2021, the airbag warning light illuminated intermittently. On May 30, 2024, diagnostic trouble codes B1813 and B1818 were recorded, indicating faults involving the driver and passenger airbag squib circuits and potential center airbag sensor assembly involvement. A recall-related repair was completed on June 6, 2024 with installation of a Harness Kit (04009-98112) under extended warranty associated with a class action settlement. Following subsequent service, the airbag warning light was no longer illuminated. After these repairs, the vehicle was later involved in a rear-end collision in which the airbags did not deploy. The vehicle was declared a total loss and is no longer in my possession. Given the vehicle’s documented history of airbag system recalls and prior SRS fault codes, I am submitting this incident for safety documentation and review. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2011 Toyota Corolla. The contact stated while driving approximately 70 MPH, the air bag warning light illuminated. The contact also stated the air bag warning light was frequently illuminated; however, the warning light no longer was illuminating. The vehicle was previously repaired under an air bag recall. The vehicle had not been diagnosed or repaired since. The manufacturer was not notified of the failure. The approximate failure mileage was 43,600.

The contact owned a 2011 Toyota Corolla. The contact stated while her husband was driving at 15MPH, another vehicle ran through a red light and crashed into the front driver's side of the vehicle. No warning lights illuminated. The air bags did not deploy. The police and the fire department arrived at the scene and a police report was filed. The contact stated that no injuries were reported on either side. The vehicle was totaled and towed to the service center. The manufacturer was notified of the failure. The failure mileage was approximately 150,000.

TL* THE CONTACT OWNS A 2011 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V024000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. MELODY TOYOTA (750 EL CAMINO REAL, SAN BRUNO, CA 94066, (877) 587-8635) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2011 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V024000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. TOYOTA OF MERRILLVILLE (4450 E LINCOLN HWY, MERRILLVILLE, IN 46410) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2011 TOYOTA COROLLA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V024000(AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. LARRY H. MILLER TOYOTA CORONA LOCATED AT (1700 W 6TH ST, CORONA, CA 92882) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT WAS NOT PROVIDED INFORMATION AS TO WHICH AIR BAGS WERE AFFECTED UNDER THE RECALL. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

CALLED THE DEALERSHIP THAT WE BOUGHT THE CAR FROM (PRIME FORD SACO MAINE) AND THEY TOLD ME THE RECALL WAS TAKEN CARE OF AND WE WERE ALL SET. COME TO FIND OUT, IT WASNT COMPLETED AND MY SON HAS BEEN DRIVING AROUND IN AN UNSAFE VEHICLE.

TL* THE CONTACT OWNED A 2011 TOYOTA COROLLA. WHILE DRIVING 35 MPH, ANOTHER VEHICLE INTERSECTED THE CONTACT'S LANE WHILE MAKING A LEFT TURN. AS A RESULT, THE FRONT PASSENGER SIDE OF THE CONTACT'S VEHICLE CRASHED INTO THE OTHER VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED NECK, SPINE, CHEST, AND HEAD INJURIES. THE PASSENGER SUSTAINED A BRUISE ON THE LEFT KNEE, A MARK ON HER STOMACH FROM THE SEAT BELT, CHEST AND ABDOMINAL PAINS, SCRAPES ON THE RIGHT ARM, PAIN TO THE RIGHT HAND, AND SHE STRUCK HER LIP WITH HER KNEE, WHICH CUT IT OPEN. THE CONTACT SOUGHT MEDICAL ATTENTION LATER THAT NIGHT IN THE EMERGENCY ROOM. THE DRIVER OF THE OTHER VEHICLE HAD A BLOODY NOSE AND IT WAS UNKNOWN IF HE SOUGHT MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS UNABLE TO BE DRIVEN AND WAS TOWED TO A TOW LOT. THE VEHICLE WAS NOT DIAGNOSED AND WAS DESTROYED. A DEALER WAS NOT CONTACTED. THE CONTACT STATED THAT SHE RECEIVED AN UNKNOWN RECALL NOTICE REGARDING THE AIR BAGS IN 2015. ON OCTOBER 6, 2017, THE VEHICLE WAS SERVICED PER AN UNKNOWN AIR BAG RECALL. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. *TR

CALLED TOYOTA SOUTH ATLANTA (6865 JONESBORO RD, MORROW, GA 30260 | (770) 961-0225) TO MAKE AN APPOINTMENT ON 7/2 FOR THE AIRBAG RECALL, SAID WILL SEND A MESSAGE TO THE RECALL SPECIALIST, THEY WILL CHECK INVENTORY STATUS, THEN GIVE ME A CALL BACK TO MAKE APPOINTMENTS. NO RETURNED CALL. 7/12 CALLED ONCE MORE AND RECEPTIONIST SAID THE E-MAIL WAS SENT ONCE MORE. "DUE TO THE LARGE AMOUNT OF E-MAILS, RESPONSE MAY BE SLOW", SO I WAITED. 7/23 CALLED ONCE MORE, THE RECALL SPECIALIST WASN'T IN AND WAS TOLD TO CALL BACK THE NEXT DAY. 7/24 CALLED ONE LAST TIME AND ENDED UP TALKING TO THE REGIONAL MANAGER, WHO SAID WOULD FIND OUT THE SITUATION AND CALL ME BACK BUT NEVER DID. I AM STARTING TO THINK THAT TOYOTA SOUTH ATLANTA IS JUST USING THIS METHOD TO AVOID ANY WARRANTY REPAIRS WITHOUT HAVING TO VERBALLY REJECT THE REPAIRS... YOU CAN CONTACT ME AT 404-451-6292 AND I WILL BE HAPPY TO ANSWER ANY QUESTIONS YOU MAY HAVE. THANK YOU.

TL* TAKATA RECALL. THE CONTACT OWNED A 2011 TOYOTA COROLLA. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN 2017, WHICH INDICATED THAT PARTS WERE UNAVAILABLE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT STATED THAT THE VEHICLE WAS REAR ENDED AND THE DRIVER'S SIDE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED AND TOWED. THE FAILURE MILEAGE WAS 106,000. PARTS DISTRIBUTION DISCONNECT.

I was notified of the air bag recall a year ago but the car dealerships in my area does not have the parts and I need to use my vehicle daily. So I am not sure what to do from here for that but I believe that the appropriate time to remedy this recall has past already and the fact that we have our children riding with us and we are unaware that their life is in danger or because we can not get it fixed is not acceptable. Then on top of that I am having issues like when my 2011 Corolla is sitting idle it will rev up the engine without touching the gas pedal and does this randomly and without warning and also while I am driving around 55 MPH on the interstate or highway sometimes it will dramatically drop and lose about 10- 15 MPH speed for no reason and this happens randomly as well. And this fluctuation happens during cruise control the most so I no longer even use that function. Also both headlights have moisture in them and are so fogged up now that visibility is almost impossible at night now. Also the weather striping around all my windows have dry rotted and broke off and there is practically nothing left of stripping anymore. Then the center dash above the radio just broke and gave out under my phone holder while driving, it broke into about 15 different pieces. I know that my phone or the holder is even close to heavy enough to cause the dash panel to cave in like that. I called to get a price on the dash and it was like $250+ and who can afford that for a piece of plastic. Lastly my driver and passenger seat will get stuck if you try adjusting them and sometimes it will let you move the seat but to do so you have to hop up and down for several minutes and throughout the adjustment to get the seat to move in any direction.

TL* THE CONTACT OWNED A 2011 TOYOTA COROLLA. WHILE DRIVING 30 MPH, THE CONTACT REAR ENDED THE PRECEDING VEHICLE. NONE OF THE AIR BAGS DEPLOYED. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS DESTROYED. THE CONTACT SUSTAINED CHEST INJURIES AND BRUISES THAT REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS CONTACTED AT 800-331-4331 AND STATED THAT THEY WOULD SEND AN INSPECTOR TO INSPECT THE VEHICLE. A CASE NUMBER WAS NOT PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 119,000.

2011 TOYOTA COROLLA. CONSUMER WRITES IN REGARDS TO TAKATA SAFETY AIRBAG RECALL. *LD THE CONSUMER REQUESTED INFORMATION AS TO WHY THE DRIVER'S SIDE AIRBAG WAS NOT INCLUDED IN THE RECALL. *JS

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 TOYOTA COROLLA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V340000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT RECEIVED THE RECALL NOTICE OVER A YEAR AGO. THE DEALER (MOSS BROS. AUTO GROUP, 12630 MOTOR WAY, MORENO VALLEY, CA 92555 (951) 247-8000) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HER THAT THEY FILED FOR BANKRUPTCY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNED A 2011 TOYOTA COROLLA. WHILE DRIVING 25 MPH IN THE RAIN, THE VEHICLE BEGAN TO HYDROPLANE. THE VEHICLE SPUN AROUND AND CRASHED INTO A BRICK WALL. THE AIR BAGS DEPLOYED LATE AND STRUCK THE CONTACT IN THE FACE. THE CONTACT SUSTAINED A CONCUSSION AND NECK PAINS THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CONTACT'S INSURANCE COMPANY DEEMED THE VEHICLE TOTALED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 77,000. THE VIN WAS UNKNOWN. *DT VIN PROVIDED.*JB

TAKATA RECALL. THIS COMPLAINT IS REGARDING HOW LONG IT IS TAKING FOR A REMEDY FOR THIS RECALL TO BECOME AVAILABLE TO ME. SERIOUSLY IT'S BEEN MONTHS AND IF THE PROPELLANT HAS ACTUALLY KILLED AND INJURED PEOPLE THEN I NEED TO GET MY CAR FIXED AS SOON AS POSSIBLE SO I AM NOT PUTTING MYSELF AND MY PASSENGERS AT RISK.

I RECEIVED THE RECALL NOTICE FROM TOYOTA. ON OCTOBER 9, TOYOTA, PHARR, TEXAS LOCATION REPLACED THE AIRBAG ON THE PASSENGER SIDE. YOUR WEBSITE STATES THAT IF THE AIRBAG, DEEMED DEFECTIVE, WERE TO DEPLOY, WOULD CAUSE HARM TO THE OCCUPANTS OF THE CAR. DOES THIS MEAN THAT IF THE AIRBAG ON THE DRIVERS SIDE, IS NOT DEFECTIVE, AND THUS, ON IMPACT, WOULD NOT SHOOT DEADLY SCHRAPNEL ONTO THE OCCUPANT????? SOMEHOW, IT SEEMS THAT IF THE PASSENGER SIDE IS DEFECTIVE, WOULD NOT THE DRIVERS SIDE AIRBAG ALSO BE DEFECTIVE?

"TAKATA RECALL" THERE WAS NO PROBLEM WITH THE VEHICLE. THIS SOLELY INVOLVES THE NATURE OF THE RECALL. THE 16V340000 RECALL DOES NOT PROVIDE FOR RECALL OF 2011 COROLLAS THAT WERE SOLD AND REGISTERED IN ZONE C. YET MANY OWNERS LIVE IN THE ZONE A AREA FOR PART OF THE YEAR TYPICALLY FOR 4,5, OR 6 MONTHS OR MORE. IF THEY DID NOT CHANGE THE REGISTRATION TO FLORIDA FOR EXAMPLE THE VEHICLE WOULD NOT BE RECALLED YET WOULD HAVE BEEN SUBJECT TO ZONE A CONDITIONS FOR PART OF THE YEAR. IN MY CASE IT HAS BEEN SIX MONTHS FOR THE LAST FOUR YEARS AND FOUR MONTHS FOR ONE YEAR. I CANNOT FIND OUT IF MY VEHICLE HAS A TAKATA AIRBAG AND, IF IT DOES IS IT ONE WITH THE DEFECTIVE INFLATOR.

TAKATA RECALL VEHICLE HAS BEEN SITTING AT DEALERSHIP AWAITING FIX FOR OVER 2 MONTHS, AND HAS HAD AN OPEN RECALL FOR ALMOST 2 YEARS. OWNER HAS HAD MULTIPLE CONVERSATIONS WITH DEALERSHIP, AND THERE IS NO GUARANTEED TIME-FRAME FOR REPAIRS. OWNER IS STILL PAYING MONTHLY PAYMENTS AND INSURANCE ON VEHICLE, EVEN THOUGH SHE IS NOT CURRENTLY IN POSSESSION, NOR ABLE TO DRIVE THE VEHICLE SAFELY. OWNER HAS ALSO BEEN NOTIFIED THAT SHE IS NOT ABLE TO RESELL THE VEHICLE IN IT'S CURRENT "DEFECTIVE" STATE, THUS DECREASING THE VALUE OF THE CAR OVER 2 YEARS.