2011 Toyota Corolla Body & Structure Problems

I am writing to formally request a recall or resolution for a significant defect in my [2011, Toyota, Corolla] vehicle, which I purchased in 2011. Over time, the paint on my vehicle has begun peeling extensively, affecting not just the aesthetics but also potentially the resale value and durability of the car. This issue appears to be a widespread problem among vehicles of similar make and year, suggesting a potential manufacturing defect. Given the extent of the paint deterioration, I kindly request that Toyota Company acknowledge and address this issue through a recall or appropriate corrective measures. Vehicle Details: Make & Model: Toyota, Corolla Year: 2011 VIN: [XXX] Current Mileage: 80,000 Estimated I would appreciate a prompt response regarding my request. Please let me know the next steps in addressing this concern, including any available remedies Toyota may offer. You may contact me at [XXX] or [XXX] at your earliest convenience. Thank you for your time and attention to this matter. I look forward to your response. Best regards, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

TL* THE CONTACT OWNS A 2011 TOYOTA COROLLA. THE CONTACT STATED THAT THE MOLDING ON THE FRONT DRIVER'S SIDE WINDOW DETACHED, MAKING IT DIFFICULT TO ROLL THE WINDOW UP OR DOWN. A DEALER WAS NOT CONTACTED. THE CONTACT CALLED AN INDEPENDENT MECHANIC AND WAS INFORMED TO CONTACT THE MANUFACTURER FOR ASSISTANCE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 46,000.

TL* THE CONTACT OWNS A 2011 TOYOTA COROLLA. WHILE THE TRUNK WAS OPEN, IT INDEPENDENTLY CLOSED WITHOUT WARNING. THE CONTACT SUSTAINED A HEAD INJURY THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED NOR REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,000. THE VIN WAS UNAVAILABLE.

ON 2/19/15 AT AROUND 9:27 PM MY CAR WAS HIT BY A PICKUP TRUCK IN DOWNTOWN BELLEVUE, HERE IS WHAT HAPPENED 1. I APPROACHED THE INTERSECTION TO TAKE A LEFT FROM BELLEVUE WAY NE TO ENTER NE 7TH ST WHICH TAKES INTO THE LINCOLN SQUARE CINEMA PARKING LOT 2. I SAW THE RED SIGNAL (EXCLUSIVE LEFT ARROW) AND WAITED FOR THE LIGHT TO TURN GREEN TO TAKE LEFT. MY CAR WAS FIRST IN LINE WAITING ON RED 3. ONCE THE LEFT ARROW TURNED GREEN I STARTED TURNING LEFT AND HALF WAY INTO THE ROADWAY A PICKUP TRUCK (DRIVING AT AROUND 45-50 MPH) HIT MY CAR ON THE FRONT PASSENGER SIDE (SIDE COLLISION) 4. WITH THAT IMPACT MY CAR WAS DRAGGED ABOUT 15 FEET AND HIT ANOTHER CAR, THAT WAS STANDSTILL AND WAITING TO TURN RIGHT FROM NE 7THST TO BELLEVUE WAY NE) THE IMPACT TO MY CAR WAS SO INTENSE POLICE OFFICER FILED A CASE AND INTERVIEWED WITNESSES AT THE SCENE AND CONCLUDED IT WAS OTHER GUY (PICKUP TRUCK) MISTAKE. HOWEVER, I AM SURPRISED WHY AIR BAGS DIDN'T DEPLOY? MINE IS FAIRLY NEW CAR, ONLY 3 YEAR OLD WITH 33K MILAGE. I BROUGHT IT BRAND NEW IN DECEMBER 2011 I AM TAKING THIS SERIOUS BECAUSE, FORTUNATELY MY WIFE IS NOT IN THE CAR WHEN ACCIDENT HAPPENED. HOWEVER, ME AND MY WIFE USUALLY GO EVERYWHERE TOGETHER, AND I CAN'T EVEN IMAGINE WHAT MIGHT HAVE HAPPENED IF SHE WAS SITTING IN THE FRONT PASSENGER SEAR. SO I WANT TO FILE A CASE AGAINST THE CAR COMPANY FOR SELLING ME A DEFECTIVE CAR. *TR

TL* THE CONTACT OWNS A 2011 TOYOTA COROLLA. THE CONTACT STATED THAT THE VEHICLE WAS NOT EQUIPPED WITH AUTOMATIC LOCKS AND THE DOORS DID NOT HAVE A PLACE TO INSERT A KEY, PREVENTING HER FROM OPENING THE DOOR IF THE CHILD SAFETY LOCK WAS ENGAGED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 8,000.

I NOTICED THAT THE DRIVER SIDE FLOOR MAT MOVED TO THE FRONT AND I AM AFRAID THAT THE FLOORMAT COULD JAM THE GAS PEDAL LIKE IT HAPPENED BEFORE. TO MY KNOWLEDGE THERE HAVE BEEN FATALITIES DUE TO GAS PEDALS JAMMED BY THE FLOORMAT ON PREVIOUS TOYOTA MODELS. TOYOTA CLAIMED THAT THE FLOOR MAT ISSUE WAS ADDRESSED BUT THE 2 CLIPS WHICH ARE SUPPOSED TO SECURE THE FLOORMAT ARE NOT STRONG ENOUGH. MY VEHICLE WAS NOT EVEN 3 YEARS OLD WHEN I FIRST NOTICED THAT THE FLOOR MAT CAN'T BE SECURED ANYMORE. THE TWO TINY PLASTIC HOOKS ARE BENT AND DON'T HOLD THE FLOOR MAT IN PLACE. *TR

GROSS SAFETY IGNORANCE BY TOYOTA. THE VEHICLE LOST POWER AND THE DRIVER BEHIND ME STRUCK ME. PROBLEM STARTED THE NEXT DAY AFTER THE SALE TRANSACTION. THIS IS MY SECOND COMPLIANT WITH NHTSA. ALL EXHIBITS ON THE FILE. I ASKED OTHER DEALERSHIPS TO FIX THE VEHICLE; THEY REFUSED TO PERFORM NEITHER TEST NOR INSPECTION DUE TO MANUFACTURE DEFECTS. I WAS SENT BACK TO THE TOYOTA CASE MANGERS WHO IGNORES THE SAFETY AND REFUSES TO PROVIDE RESOLUTIONS. AUDIO RECORDING ON THE FILE. I NOTIFIED THE SERVICER AND THE MANUFACTURE REP WHICH WAS THE TOYOTA CASE MANAGER ABOUT THE ONGOING PROBLEM. I SENT CERTIFIED REGISTERED LETTERS. BOTHE, THE MANUFACTURE REP AND THE SERVICER GAVE VERBAL GUARANTEES WHICH WERE BROKEN. THEY ARE FLIP-FLOPPING, THEIR VERBAL GUARANTEES AND PROMISES WERE BROKEN OVER AND OVER. THE VEHICLE HAS ONGOING PROBLEMS OCCURRING DAILY BUT IT IS COMPLETELY RANDOM. THE MANUFACTURE REP REFUSED TO INSTALL A CHAT RECORDER AND MONITORS THE VEHICLE SYMPTOMS, HE FUSES TO PROVIDE TECHNICAL INFORMATION ON THE ALLOWABLE TEMPERATURE BREAKS ROTOR DISK; EXCESSIVE BREAK PADS DUST BUILDUP, THE SERVICER REFUSES FURTHER TEST THE VEHICLE. THE SHORT TEST DRIVE WHICH THE SERVICER USES TO TEST THE VEHICLE IS INSUFFICIENT. TESTS ARE DURING THE RUSH HOUR AND SHORT DRIVEN DISTANCES. I OFFER TO PAY FOR THE TECHNICIAN TIME AND DRIVE THE VEHICLE OUTSIDE THE RUSH HOUR AND LONGER DISTANCE BUT IT WAS REJECTED AS WELL. MY COMPLAINT TO NHTSA HASNT BROUGHT TOYOTAS ATTENTION EITHER.

VEHICLE HOOD RELEASED INTO THE UP POSITION FOR NO APPARENT REASON ON THE FREEWAY. FORTUNATELY, THE SAFETY LATCH PREVENTED THE HOOD FROM FLYING OPEN COMPLETELY. *TR

THE FIRST ACCIDENT WAS IN JUNE 29 2012, WHILE I WAS DRIVING 10 MILES AN HOUR (FOR TRANSIT) THE CAR IN FRONT OF ME STOPPED AND I TRY TO STOP AS WELL BUT MY CAR DIDN'T STOP (INCREASE ITS SPEED) AND I CRASHED IN THE BACK OF THE CAR (I REMAIN SURPRISED, DID NOT KNOW WHAT HAD HAPPENED). THE SECOND ACCIDENT HAPPENED ON DECEMBER THE 28TH OF 2012, AROUND 2:00 PM, I WAS IN MY WAY TO NEW JERSEY, 2 MILES AWAY FROM THE WASHINGTON BRIDGE; THERE WAS A TRUCK IN FRONT OF ME AND I WAS NOT MOVING AND PUSHING THE BRAKES BUT ALL OF A SUDDEN MY VEHICLE STARTED GOING FORWARD SO I USED THE HAND BRAKE TRYING TO STOP IT; BUT MY CAR STILL CRASH THE OTHER CAR ON THE BACK. I BOUGHT THIS CAR ZERO MILES FROM YOUR DEALER (HUDSON TOYOTA) AND I AM VERY UPSET AND DISAPPOINTED! THIS SHOULDN'T HAPPEN TO ME IF THE CAR WOULD BE IN PERFECT CONDITIONS!!, I AM ALWAYS WORRY DRIVING IT, I DON'T KNOW WHEN THIS WILL HAPPEN AGAIN!! I TAKE THE CAR TO TOYOTA'S DECEMBER 29, 2012, REVISED IT AND SAID IT DID NOT FIND ANYTHING, WAS HIS REPLY IN MARCH 28 OF 2013. NOW I AM IN TROUBLE BECAUSE I USED TO PAY $700 EVERY SIX MONTHS FOR MY CAR INSURANCE AND NOW THEY RAISE IT TO $ 1,300.00 EVERY SIX MONTHS. -EN ESPANOL EN JUNIO 29 2012 ESTABA MANEJANDO HACIA CASA HABIA TRANSITO E IBA A 10 MILLAS DE VELOCIDAD, DE UN MOMENTO A OTRO EL AUTO ACELERO Y CHOQUE AL AUTO DELENTE MIO, NO NTENDI QUE HABIA PASADO, QUEDE SORPRENDIDO, TUVE QUE USAR MI SEGURO. EL SEGUNDO ACCIDENTE OCURRIO EN DICIEMBRE 28 DEL 2012 COMO A LAS 2PM, ESTABAMOS EN TRANSITO PERO TODOS LOS AUTOS ESTABAMOS DETENIDOS, NADIE AVANZABA Y DE UN MOMENTO A OTRO MI AUTO COMENZO A ACELERARSE Y SE ESTRELLO CONTRA UN TRAIRLER AUN ASI PRESIONANDO EL FRENO Y ASU VEZ USANDO EL FRENO DE MANO, TOYOTA LO REVISO AL DIA SIGUIENTE Y DIJO QUE NO ENCONTRO NADA Y ENVIO UNA CARTA EN MARZO 28 DEL 2013. NO ES JUSTO QUE ESTE PAGANDO EL SEGURO Y ELLOS NO ASUMAN SU RESPONSIBILIDAD. *TR