2017 Toyota Corolla Complaint Log

While I was driving in the middle lane through an intersection, a car from the opposite side failed to yield while turning and hit me on my driver's side. My car was traveling at approximately 35 MPH, and the other vehicle was exceeding the speed limit. The impact caused my car to veer in the opposite direction and I lost consciousness immediately. The fire department had to extract me from the passenger side door as my driver's side door was jammed shut. Both the driver's door and the rear door on that side cannot be opened, rendering the car undriveable and necessitating towing from the crash scene. The collision was severe, causing my head to snap back and forth against the steering wheel, along with impact to the left side of my body and whiplash to my neck, back, and chest. I was taken to the nearest ER by ambulance, experiencing bruises as well as severe pain in my head, neck, back, and chest, making breathing difficult. Despite the intensity of the crash, the airbags did not deploy, leading to further jolting of my body against the car interior. I had bought the car directly from a Toyota dealer, but I have not been contacted by Toyota regarding any potential manufacturing defects. The failure of the airbags to deploy after such a significant impact and the speed of the other vehicle has raised concerns about the safety of my car, as I was under the impression that it was free of defects.

Odometer Fraud. The contact purchased a 2017 Toyota Corolla. The contact discovered that there was a mileage discrepancy after the purchase. The vehicle was an independent dealer sale. At the time of purchase, the vehicle mileage was 100,534. It was later discovered upon checking the Carfax Report, that the mileage was 112,085.

While driving approximately 35–45 mph, my vehicle struck a deer in a frontal collision. The impact resulted in significant front-end damage and the vehicle was later declared a total loss. The airbags did not deploy. At the time of the crash, the vehicle was subject to an unrepaired federal safety recall involving the airbag control unit (ZF-TRW ACU recall). I experienced soreness following the crash. No airbags deployed.

I am contacting you on a problem I cannot fully describe. However, I believe there is a mechanical problem with the right side of my vehicle with handling and braking. I have downloaded the form with the information as reported to me and explained via the North American Corolla Facebook group. Please look at the attached documentation.

The contact owns a 2017 Toyota Corolla. The contact was unable to exit the vehicle after pulling on the driver’s side door handle. The contact made several attempts to exit the vehicle, but the door was jammed. Due to the failure, the contact was forced to exit the vehicle through front passenger’s side door. The contact was able to open the front driver’s side from outside only. The dealer and the manufacturer were notified of the failure, and both informed the contact that no assistance would be provided. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The vehicle was not repaired. The failure mileage was 51,654.

Odometer Fraud. The contact purchased a 2017 Toyota Corolla. The contact stated that while attempting to register the vehicle, it was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 81,456 and at the time of registration, it was discovered that the mileage was 257,000.

My2017 Toyota Corolla was Purchased at Dave Edward’s Certified Pre Owned Car Dealer in Spartanburg South Carolina in 2018 It has Multiple Recall Notices by Toyota USA on ILLEGAL FACTORY INSTALLED CHINESE AIR BAGS THAT SHOULD NOT HAVE BEEN IN TOYOTA USA AUTOMOBILES BY INFERIOR DESIGN AND POOR QUALITY ALARM FAILURE THIS SPARTANBURG TOYOTA DEALERSHIP IS INVOLVED IN A NATIONAL CRISIS OF AIR BAG ILLEGAL RECALL SAFETY ASSAULT ON CONSUMER CONFIDENCE KEITH C CUTLER OWNER OF 2017 TOYOTA COROLLA CAYENNE RED AUTOMOBILE

While turning left out of a drive through my the steering locked up and shot to the left causing a run up on the curb. However after a second or two it cleared. Upon shutting the car off and restarting driving in a parking lot same problem occured steering wheel shot to left causing me to almost loose control then all electrical power was lost in the vehicle. The steering wheel fault came up on the dash and would not let me control the wheel.

Drum Brakes - no inspection hole. There are no inspection holes in any of my drum breaks

The contact owns a 2017 Toyota Corolla. The contact received notification of NHTSA Campaign Number: 20V024000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

2017 Toyota Corolla SE was bought new. Original Blizzard Pearl paint under recall program. Paint has peeled in "spots" all over car. Toyota fixed "spots" in August 2021, then again in June 2024. Since then, more spots have appeared. Toyota in Mt. Vernon, IL refuses to fix "spots" anymore since Nov 2024. Toyota has paint peeling recall program for 2009-2018 Toyota Corolla which was extended up to 14 years to address the peeling issue which was attributed to a manufacturing defect. The car should have been repainted from the beginning. Why would they think the paint would stop peeling after fixing spots? I have contacted Toyota Customer Experience Center many times. They said they go by what NHTSA tells them. They gave me your number and I was instructed to fill this form out. Any help would be greatly appreciated. I have attached a pic of peeling above license plate. There are more pics of peeling which I can provide if need be. Also, there is a pic of the Toyota paint peeling recall program. Mileage is 67,000. Thank you for your time.

A/C compressor Non-functioning A/C affects windshield defogging function. Issue was diagnosed and repair at an independent vehicle repair facility No it was not. None.

I was driving for work and got into a pretty bad accident and the airbags did not deploy. I am not sure if it was because the airbag recall I got fixed back in 2020 or it was because the damages weren’t enough to deploy the airbags.

The paint is chipping from the car

The contact owns a 2017 Toyota Corolla. The contact received notification of NHTSA Campaign Number: 20V024000 (Air Bags). The contact stated that while driving at 15-20 MPH, the forward collision avoidance feature failed to alert her of vehicles ahead. The contact swerved the vehicle, crashing into the bridge wall. The air bags did not deploy. Several unknown warning lights were illuminated. The contact suffered bruising and neck pain, but no medical attention was received. The contact's mother, who was a passenger, suffered body aches and pain. The contact stated that her mother passed away from an unrelated illness a month after the crash. There was no police report filed. The vehicle was able to be driven away from the crash site. Furthermore, the contact stated that the vehicle was equipped with unknown tires, and that the front driver's side tire and spare tire had a blowout four times within a year. The front driver side tire was replaced by a tire retailer, Walmart, and an independent mechanic, but they were unable to determine the cause of the tire failure. The contact stated that after the crash, the front driver's side tire was flat, the rearview camera was inoperable, and the front passenger door handle had fractured and detached. The message "No Rear Visibility" was displayed. The vehicle was towed to the dealer, and the front bumper detached while being towed. The dealer informed the contact that the recall was not related to the failures. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and had an engineer inspect the vehicle. The engineer determined that the rearview camera and forward collision avoidance feature had failed. The failure mileage was approximately 60,000.

My college son was driving down from Orlando, and when he got here I took his/my car to my mechanic because the AC was not cold. I felt a hard shift when I put it in reverse, and when I started to drive the car to the mechanic, it didn’t feel right. They fixed my AC and I asked him to check the car as I was worried it did not feel safe to drive. They changed all the filters and did a complete transmission flush even though it was not due for 60,000 miles and there is less than 54,000 miles on this vehicle. They changed all the filters and upon doing the transmission flush my mechanic of 15 years found chunks of metal and shavings in the transmission pan. He took pics & told me my transmission was bad but it was an internal defect and I needed to take it to Toyota as there was no damage on the outside of my transmission, it’s pan, gasket or filter and there were no signs of any leak. He told me these CVT transmissions were a problem and there were a lot of ones not recalled, but there was a Special Service Campaign JSD for 1.3 million of these transmissions from Toyota. Toyota said my Vin number was not part of this Special Service Campaign JSD but I found there were also 3400 recalls on the CVT transmissions from the Toyota hatchback. Toyota told me because my car was already out of warranty, even if it was a manufacturing defect, they were not responsible. I take very good care of my cars. I have two Toyota Corollas, both 2017 and now I am very concerned about the other one. I’ve been on a lot of Toyota forums and it seems there are so many other Toyota Corollas that don’t have many miles on them and all of a sudden their transmission has an internal defect. I brought it to the dealership and they simply said it needed to be replaced, that it was hard shifting when going into reverse and banging gears intermediately. They told me if I wanted to know what the defect was I would have to pay at least 15 hrs of labor to start. My son could have been killed driving it

I was hit yesterday and my airbags didn't deploy. WHY???

Unknown I didn’t have any accidents

Twice within one month my Corolla experienced Sudden Unintended Acceleration. The first time I had just entered the parking lot of my local Star Market. I stopped for a man in the crosswalk and was just about to ease off the break when I saw a woman approaching the crosswalk so I stayed on my break. Suddenty the car revved up and went forward. I think it was so loud the woman heard it and stopped. My car returned to normal operation within maybe five seconds and as I drove by the woman, I yelled there was something wrong. Went home and scheduled an appointment with Toyota. It took a few days for them to check my car. I think this type of issue brings in the next level up of repair. I was told they went over everything and could find nothing wrong. My car was safe to drive. I drove it for exactly one month and it did the same thing. This time I was inching my way into a parking space that was up against a wall. Nowhere near the gas. I was maybe a couple of feet from the wall when the car accelerated again. The engine really revved up again and I went into the wall. The car was drivable, and I got it right back to Toyota. It is still sitting there pending investigation. I am waiting to hear from someone from their liability department. I'm not sure what will happen, but I know I will not drive that car again. My biggest concern is that Toyota will claim I'm elderly and hit the gas, not the brake. That is not what happened.

On the morning of July 21st the vehicle was parked in the garage the night before when all of the sudden our neighbors were yelling at my wife and I to exit the house because they saw fire flames and black smoke coming out of the garage. Everything in that garage and part of the house was destroyed. After it was safe to enter the house we noticed the damage was concentrated where the Toyota was parked, the explosion from the engine caused the hood to almost touch the windshield. Half the engine was gone.

See attached document for complaint

I was t-boned by a driver on 5/16/2023. Since this occurred, my vehicle has been repaired. However I have a shake and hoovering noise coming from the front of the vehicle. It has been aligned, tires have been rotated, and suspension has been checked. My mechanic can find no fault. However he has stated that he can feel the shake and can hear the noise. He also says it pulls to the left really hard when accelerating. These issues were not present before my accident. Also my seatbelts on my driver and passenger side were replaced shortly after my accident. I felt like this wasn't checked by the body shop.

Recently purchased a used 2017 Toyota Corolla. During the test drive I did not attempt to use the cruise control as it was only driven on city or small highways. Travel with the car at those locations has been good. Yesterday while on a freeway, I used the cruise control. It started out okay, but when I got to a downhill or uphill location, the car engine got very loud. The rpm’s revved to an extremely high level and the car accelerated and kept accelerating beyond the cruise set speed. I became very scared and didn’t know what was happening. Luckily I had quick thinking to hit the brakes immediately. I actually pulled over and stopped due to the issue and my nerves. The engine looked okay so once calmed, I began traveling again. I wanted to use the cruise on the freeway, so attempted a second time later. The same exact thing happened in the uphill / downhill scenario. I realized there is something wrong and it is not a good issue at all! This morning I began researching things related to the car. Prior to my purchase, I had checked for any outstanding recalls (which there were none) and problems people may have had with this car. There were no general concerning things I saw. This morning I began searches specific to cruise control issues and found discussions and even videos pertaining to cruise problems. People mention an array of scenarios and possible reasons such as the brake pedal sensor not working. Then I came across this site where other people described the same exact problem and safety concern of mine. I agree with all of them that it is definitely scary and thank goodness the brake works otherwise it would be a MAJOR safety concern!! I am now concerned and wondering why after many people have problems with this, there is not a fix or something being done?

Three car accident. Driver 3 was at stop light (red) driver 2 (myself) was directly behind him (stopped). Driver 1 and at high speed hit me from behind. Airbags didn’t deploy. Causing injury to me and my passenger.

I was driving southbound on a main road when a car pulled out right Infront of me. This caused me to hit the left side of his car between the front and back door (Nissan Sedan) with the front right of my car. I hit his car at roughly 45mph. My car (Toyota Corolla) did not deploy any airbags. His car almost all the airbags went off. My car was totaled. The front right wheel was completely ripped apart, the fluids from around the engine all spilled out, and the front right door does not open. There is a police report filed and the accident is filed with my insurance (Progressive). The car was inspected by insurance just to determine if it is totaled and the value it's worth. There were never any warnings from my car and the car was regularly maintained. I believe my safety was at risk by the airbags not going off. I hit my face on the steering wheel causing injury to my jaw.

The car was in a traffic jam, when the car automatically turned off and the control panel started to display the battery signal. This event occurred when the car was in the middle of a road. The car was pushed by other person to a safety area and then it was turned on. This situation never happened before. The vehicle battery is practically new and after the incident, the battery signal (lamp) has not been activated. The vehicle was evaluated by a Toyota authorized dealer, cleaning the combustion system, but there is uncertainty that this situation can occur again. A car that automatically turned off in the middle of the road is a safety issue for the driver and passengers, and also for other drivers.

The contact owns a 2017 Toyota Corolla. The contact stated while driving at an undisclosed speed, the air bags and seat belt warning lights were illuminated. The contact stated that upon starting the vehicle, the air bags and the passenger's side seat belt warning lights illuminated. The contact stated that the front passenger's side seat was not occupied. The vehicle was taken to an unknown dealer, where the contact declined to pay a diagnostic fee because the failure was a safety issue. The vehicle was not diagnosed or repaired. The contact stated that the front passenger's side air bag and the dashboard were replaced in 2022, and the front driver's side seat belt was replaced in 2023. In addition, the wiring harness was replaced due to water intrusion in March 2022. The contact was informed that the repair was not covered under warranty, and the 12 months warranty had expired. The manufacturer was not made aware of the failure. The failure mileage was approximately 13,369.

During a routine drive on the 91 West freeway my car got stuck in gear. I was unable to move the car that was on a busy freeway that was seconds ago driving perfectly.

The contact owned a 2017 Toyota Corolla IM. The contact stated that while driving at 5 MPH, another vehicle struck the driver's side front door, causing the seat belt to forcefully retract inward on his chest. The air bags were deployed upon impact. The contact received medical attention for his chest pain and was diagnosed with two hernias. A police report was filed. The vehicle was driven to the residence by his neighbor and was deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was approximately 33,000.

I got into a car accident on August 30, 2022. The airbags didn't go off. All of the airbags didn't go off when the accident happened. I have already filed a complaint against Toyota. They are looking into it.

Air tire pressure light not working passager tire stays low and I do not get notified

While at idle the rpm will drop down to 400 rpm with it almost stalling out the car. This has been a continuing issue with no real answers on why.

The contact owned a 2017 Toyota Corolla. The contact stated that while stopped at a red light when the vehicle was rear-ended by another vehicle which then caused him to crash into the vehicle in front. The contact stated that the other driver was driving approximately 70-80 MPH. The contact stated that no air bags were deployed in his vehicle and was concerned due to having 4 child occupants in the vehicle during the failure. The contact stated that he sustained back, head, and neck injuries and was seen at the hospital a couple of days later. The contact stated that the other driver was seen with a bloody nose before she fled the scene. The contact stated that the front vehicle driver was not injured. A police report was filed. The vehicle was towed to a tow lot and deemed a total loss by the insurance company. The dealer or the manufacturer was not notified of the failure. The approximate failure mileage was 65,000.

Currently have paid off my WHITE TOYOTA COROLLA 2017, and is been a while since i notice the paint was pealing off and take it to the body shop, they told me to check my car for a recall since toyota has extended warranty for this matter (which i found here that does not have a recall), and that it was too soon for the car paint to be this bad, the top is also star to roasted and i just paid it off and think is not fair for me to be paying for something so early, also i take good care of it, washed two or more times at month and also handwax once or twice every month, hope this can do something about me and many more out there having the same issue.

The contact owns a 2017 Toyota Corolla. The contact stated that while driving at various speeds the vehicle's power steering would suddenly fail. The contact would wait till the power steering would restore proper functionality. The failure occurred 2 times. The warning light indicating the power steering had malfunctioned had sounded off several times. The contact took the vehicle to a certified mechanic who stated that the rack n pinion could be the cause. A repair had not occurred. The contact had not taken the vehicle to the dealer as of yet. The manufacturer was not made aware of the failure. The approximate failure mileage 62,000.

The contact owns a 2017 Toyota Corolla. The contact stated that while driving at an undisclosed speed, the engine revved and the vehicle experienced unintended acceleration. The vehicle crashed into a concrete barrier while turning into a parking space. The contact was not able to depress the brake pedal in time to stop the vehicle. No air bags were deployed. No injury was sustained and no medical attention was received. A police report was filed. The vehicle was towed to a body shop; however, the vehicle was not diagnosed nor repaired. The vehicle was not deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was approximately 55,000.

All windows and all door locks stopped working by switches.

I was traveling on the interstate home from work one night, I was kinda tired, I put on my turning signal to let the person behind me know I was getting in the right lane know when all of a sudden a car sped by, the blind spot warnings didn’t come on at all, as a matter of fact I only saw them appear only twice since I had this car and they haven’t been on since and I’ve had this car for a week and two days, that’s an accident waiting to happen.

This is my daughter's car. We purchased it in December, 2019. She was involved in a collision on 02/02/2022. At an intersection, she hit a pick-up truck on the side likely going 30 - 40MPH. The front-end of the car was demolished and the car totaled for insurance purposes. The airbags did not deploy. The title has been signed over to the insurance carrier, Farm Bureau and I believe the vehicle is now at their designated salvage facility. My daughter is awaiting the final insurance settlement amount. There was a police report filed and my daughter was cited. There were no indications of any issues with the airbags prior to the accident.

Unknown

My brakes seem to malfunction when engaged after hitting potholes and/or street depressions. This has occurred on Kensington Street east of Church Avenue. This is between Church Avenue and Dale Mabry Highway among other streets. My safety was put at risk as I felt the brakes were not going to hold or stop the vehicle. No, it has not been attempted to be duplicated. When my brakes were inspected, I was told everything was fine. It seemed no one was interested in driving the vehicle over a pothole and/or street depression. Why would it be inspected when a Toyota Dealership and Firestone reported my brakes were fine without duplicating the situation in which I had a problem. No warning lights, lamps, messages. My 2 front tires continually lose air down to 28 and 29 psi from the 32psi. I will be taking the car back to Firestone for them to check the two front tires that I purchased from them. In case something happens to me or others reporting this problem, I wanted proof I informed you of the issue I had. The contact stated the vehicle still makes a grinding noise when brakes are applied during and after rain. Also, the brakes were inspected but that wasn't the problem. Gettel Toyota mechanics stated the vehicle needed struts but instead Toyota replaced the shock absorber. The problem still occurs.

When it's wet on the road or raining my car deploys and I lose control I've been telling the dealer ship since the first day I had this car they told me it's nothing yesterday when it was raining my car did it again also u I called to have my recall fixed and they said there was not any in my car??? This car is a risk I'm going to kill myself driving this car or get hurt I had 3 rental cars because I am scared to drive this car [XXX]. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Vehicle is leaking a large amount of water/condensation on my passenger side front seat which is causing mold/mildew. I asked Toyota to take a look at it, they stated it’s not a manufactured or engineered problem, which it actually is. That is not part of a schedule maintenance issue. Wanted to charge me to take a look at it and I have an extended warranty

Vehicle went out of control in regards of speed when traveling downhill with cruise control on. Vehicle began heavily decelerating and accelerating along with high engine rpm. This is extremely dangerous and I am unable to use cruise control because of it.

I reached out to the manufacturer several months ago about the recall and was told to wait for them to order the parts to fix it. I waited and reached out again and nothing has changed. I am not sure how to get to this recall fixed without the cooperation of the manufacturer.

I HAD TO DRIVE AROUND 600 MILES TO AND FROM FAMILY FUNERAL. AS OTHERS HAVE REPORTED THE CRUISE CONTROL ON A DOWN HILL SLOPE GOES OUT OF CONTROL. AS I REACHED THE TOP OF A HILL AND STARTED DOWN THE CRUISE CONTROL WOULD ACCELERATE TO 4000 RPM ( IT IS REALLY LOUD) THE SPEED WOULD START INCREASING AND GO 15-20 MPH OVER WHAT THE CRUISE CONTROL SPEED WAS SET AT. I HAD TO TURN OFF THE CRUISE CONTROL TO REGAIN CONTROL OVER THE SPEED. I WAS AFRAID THAT SOMETHING MIGHT HAPPEN IF I DID NOT. WHERE IT SEEMED MY CAR SHOULD DOWN SHIFT IT WAS NOT. SOMETHING IS WRONG WITH THE PROGRAMMING OF THE CRUISE CONTROL. THIS SHOULD NOT HAPPEN ON A DECLINE. ALSO, AT ONE POINT WHEN I WAS IN THE LEFT LANE AND A CAR PASSED ME ON THE RIGHT, MY CAR SLOWED DOWN REALLY QUICKLY. IF SOMEONE HAD BEEN BEHIND ME IT COULD HAVE CAUSED A SERIOUS ACCIDENT. THIS IS MY FOURTH TOYOTA AND I HAVE NEVER HAD THESE PROBLEMS BEFORE.

Car is turned off and parked in driveway. Few hours later went to start the car. Noise coming from gas tank. Fuel pump running by itself, loud and noticeable.

The clips on the front bumper above the wheel broke while driving and the bumper keeps falling off and never been in a wreck. Trying to start a class action suit because I talked to four others at the Toyota dealership who had the same problem

The contact owned a 2017 Toyota Corolla. The contact stated while driving at 40-45 MPH, she saw an object on the road. The contact stated that as she was trying to swerve to the right to avoid the sharp object, the vehicle drove over the sharp object. The sharp object pierced the tires and the subframe. The vehicle hit the curb and bounced back into the road. The was an unknown fluid leaking. The air bags did not deploy. The contact sustained back injuries. The contact did not seek medical assistance. The vehicle was towed to a tow lot where it was totaled. There was no further information provided. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 20,300.

DRIVING THROUGH AN INTERSECTION WHEN A CAR TURNED LEFT IN FRONT OF ME AT THE INTERSECTION. SPEED WAS APPROXIMATELY 35-45 WHEN COLLISION OCCURED. THE FRONT OF MY CAR HIT THE SIDE OF THEIR CAR. AFTER CRASH DASH SHOWED PCS MALFUNCTION SEE DEALER NO AIRBAGS DEPLOYED AND SEAT BELT DID NOT LOCK UP. CAR WAS DEEMED TOTALLED AT 50K MILES. I HAVE WHIPLASH AND MODERATE BACK INJURIES. CAR WAS TAKEN IN FOR RECALL ON 3/28/2021.