NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2023 Toyota Corolla. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
Low beam headlights have shadows that prevent me from seeing all roadway at night. vehicle has presented at the dealership in 6/07/23, but they failed to correct this potentially safety hazard issue. The issue did cause me to hit a piece of wood in the HYW causing an accident with a result of 2 damage tires and 1ring. I will present the vehicle again in 10-11 -23, but in advance one of the guys told me. is something that they don't have nothing to do because is something normal in some corolla. that alert me to start my investigation. Now I can see, I don't are the only one with this problem. Is a new car.
Problem with driver airbag poses a serious risk to life. Toyota does not have a repair for it
The windshield on the 2023 Toyota Corolla Hybrid LE cracked with no outside forces causing the crack. The vehicle was inspected by Toyota and they assumed that it was caused by a point of impact, but the crack appeared overnight, randomly, while my car was parked in my garage, and it split across half the windshield. There is a small point in the windshield that The vehicle is available for inspection by the NTHSA as needed, but this is a problem that should be assessed to consider a recall because of the danger of weak windshields.
Just today, I was driving my 2023 corolla when I accidentally rear ended someone. We were getting off the highway and they were taking a right turn and second guessed themselves while I was focusing on the oncoming traffic. Usually my car would notify me of there being an obstacle in front of me as it is equipped with a pre-collision system. This time however, it did not brake or notify me resulting in me rear ending the car in front of me and causing damage to my car.
The shadows are serious issue. They are distractive, annoying, irritating and dangerous. It is a safety issue. As car go up and down on the road, they are longer or shorter (because of the light angle) . They are tiring and fatiguing. Eyes are drawn to it at night. Constant distraction. Not acceptable on a new car. Problem reported to the dealer. Dealer won't do anything. Went to 2nd dealer. They told me that all the 2023 Corollas have this problem and won't do anything. Case filed with Toyota. Case # 2304 11000333. No reply for 2 months. After talking to other 2023 Corolla owners, they don't have that problem. Also, the car still have the same problem with blind spot since 2019 (according to Toyota "by design"). However shadows are problem.
Some times the car turns off by itself When put on reverse Or when getting to a complete stop No check engine light turns on Dealer will not take care of it if the check engine light does not turns on This could lead to an accident!
Volume of media from certain apps can't be adjusted. The vehicle says that if media is not playing, the volume can't be adjusted. This can cause distraction while driving and increase risk of a crash. Specific application where this is the case: Youtube audio through an Android Auto connection. Yes it is available for inspection. My safety and the safety of others is at risk, because all Toyota models with this infotainment system function the same way. Drivers may choose to become distracted by their mobile device while trying to adjust the media volume, risking a crash. The problem has not been reproduced or confirmed by dealer, however it would be very easy for me to do so. The vehicle has not been inspected by any party outside of the Toyota dealership. When attempting to adjust the volume, the volume level will appear as a numerical value in the infotainment screen ONLY IF there is currently "audio" playing. If there is no "audio" playing, an error message will appear telling the occupant to begin playing audio to adjust the volume. This becomes an issue when using an app like YouTube to play audio. With YouTube Premium, you can set a playlist of music, videos, or podcasts to listen to with the screen of your mobile device off. However, the infotainment system will not detect the audio the speakers is playing AS AUDIO, and will not adjust the volume. This leaves the driver with no choice but to pay for a Spotify, Sirius XM or Youtube Music subscription in order to listen to music or media and adjust the volume safely. Reproduction: Start vehicle. Start Android Auto. Start playing media through YouTube. Attempt to adjust media volume using the dial or buttons in the vehicle. Error message should appear. Only way to adjust volume is to switch to FM/AM Radio, play Spotify or other app to adjust volume and then resume YouTube media (REQUIRES TOUCHING PHONE), or don't use Android Auto and pay for Toyota GPS. HOW TO FIX: Allow volume adjustment at all times.
2023 corolla is having some issue with headlights [Low Beams]. I understood from Toyota that this is an safety feature which is designed as per the rules. This is an good idea and i am not denying it. The issue which i have is the person who is driving this car is not having clear view on the Road. The shadow's is completely hiding the left lane. If we are driving in full dark road, and towards left there is an divider, we are not able to get an clear view of the road where the divider is starting / ending. This is going to be an serious issue. I have not seen this kind of shadow in any other cars so far driven. The shadow is also much distractive.
Steering wheel is not centered! While driving straight steering wheel tilts to the right. When steering wheel is straight car drives to the left.
Two weeks and three days after picking up my 2023 Corolla Cross from the dealership, I was in stop and go traffic on a busy road. I came to a stop at a red light and my car started making a continuous beeping noise. The display alternated between "Engine Stopped Steering Power Low" and "Engine Stopped Press Brake Firmly to Restart." I pressed the brake VERY firmly multiple times, with no effect. When the light turned green, I tried to move my car to the side of the road, but it did not move. The cars behind me -- including the semi truck directly behind me -- started cutting into traffic in an attempt to get around. I finally put it in park and tried to turn it off, which finally turned the engine back on. (I only had to press the start/stop button once.) Once the engine came on, the car worked normally. The dealership has not been able to reproduce the problem, but an internet search shows that this is not an isolated incident.
Engine stopped at a red light and I had an indicator saying that the power steering was low and to press the brake to reset. Try to once it happened yesterday two 222/2023
At a stop, the engine shuts off. This is normal. In two instances, the vehicle threw up multiple warning lights (Press Brake Firmly to Restart) and would not start on the release of the brake. The second incident happened on a hill and the vehicle began to roll backwards. The vehicle then needs to be put in park, shut off and restarted. On the restart it moves again. The dealer was called about this, but said they didn't know it was a problem. They cannot replicate. The safety issue is that the car needs to restart to drive again. At a green light, the car is at risk of being hit since it won't be moving, as expected. It is also a problem that when the brake is released and the issue happens the car can roll backward.
I was at a stoplight and the car cut off. Not the normal auto power down feature, there was no power. A message saying press the brake down to restart appeared. Then a message saying steering power low appeared. The check engine light came on. I pressed the break down, and the vehicle did not restart. I put the car in park then restarted it and was able to drive again. But at the very next light, the same thing happened.
This is the 3rd time it’s happened. It seems to happen after it’s rained and it’s wet and humid outside. I was at a red light waiting for it to change. The car starts making a buzzer noise and shows “ignition on” with “Engine stopped power steering low” and flashes to “press break firmly to restart.” Pressing the break does nothing and I cannot move the vehicle at all. This whole time the engine is off and I have to go into park to restart the car by pressing the start/stop button. It’s very dangerous when the light turns green because I cannot go anywhere.
The automatic engine shut off failed. Normally when stopped the engine shuts off and restarts when pressing the gas. It did not do that and instead turned the vehicle completely off. I was waiting for traffic at an intersection to make a left hand turn when my vehicles engine shut off. Interior lights flashed and alarm sounded. Dashboard said engine was off and to press break firmly to restart. It did not work. Also had a power steering warning. I had to put the car in park and restart the vehicle. In the mean time the light had turned red and I was in the middle of the intersection at night, in the rain with a stalled vehicle that I bought last week and has less than 500 miles. A car nearly hit us as I put my hazard lights on and restarted the vehicle. My kids were in the car, it put not only ourselves in danger but also other vehicles on the road. I have not been able to reproduce the incident but it is at the dealership now. There were no symptoms of the incident prior to. I just went to turn and the car went nuts with lights and warnings and the engine was completely off and had to be restarted… IN THE MIDDLE OF A BUSY INTERSECTION. I see several other complaints and even videos where it did the exact same thing. This is for sure a safety issue.
My 2023 Corolla cross awd remains at the dealership due to the safety issue of it turning off, as everyone else is complaining / reporting. My concern is when I type 2023 Toyota Corolla cross awd into the NHTSA website it says there are zero complaints which leads consumers to believe this is a safe vehicle. However, there are multiple of the same complaints but they are being filed under the 2023 Toyota Corolla 4d fwd?
Headlights on the left side especially have dark shadows. I took it back to dealership to get adjusted. To my surprise they layed a towel over my lights and said yes they could see dark lines but there were no way to correct the dark shadows, that's the way the 2023 Corollas were designed. I've seen videos on you tube showing the problem on a 2022 Corolla. To me it's a safety hazard. Driving in the city at night is very upsetting when turning left because it appears like something is there because of the dark lines, it's so bad my wife will not drive the car at night. If I had know the lights were this bad I never would have bought the car. I wish I could sell this car without taking a $5000.00 loss. It also has a new style radio or intertainment system ( in a word TERRIBLE) no buttons except for one - on- off and volume up and down . To listen to the radio you have to go through two to three menus at lease you have to take your eyes off the road for long periods of time. It's the worst radio when navigating . I can't believe toyota made a car like this Corolla. I always thought Toyota made the best cars up until now. Next year I plan on trading it in and getting a Honda Civic. I'll never buy another Toyota.
When driving at night, there is a shadow in the headlight, that shines onto the road and makes driving at night difficult. This shadow looks like it comes from a tall screw or bolt in both headlights. The lights work correctly, but the shadow causes the driver to have a dark "spot" in the beam of light, which then makes it hard to see clearly while driving in dusk, or darkening circumstances. I took the vehicle in to the Toyota Dealer where I bought it and had them investigate this. They said they couldn't repair it, as it was part of the construction of the headlight itself. The Toyota repair people did see the shadow when the lights were turned on to face a wall in a darkened garage bay.
Potential Safety Issue regarding the Cruise Control for ALL 2023 Toyota Corollas and possibly all Toyota's with the Safety Sense 3.0 System. On these vehicles the cruise control is turned on automatically when the vehicle is started. There is a white indicator icon illuminated on the drivers display to inform the driver. However the owners manual says you have to turn the system on by pressing the Driving Assist Mode Switch inferring the cruise control should not automatically be turned on. Pressing this switch only allows you to switch modes from Dynamic Radar Cruise Control to Standard Cruise Control. My dealer advised that this is normal for my vehicle and the cruise control system is working as designed. I agree all functions of the system work, except there is no way to turn off the cruise control. Nothing about turning off the cruise control is stated in the owners manual either. Every Toyota from 2022 and older, and some 2023's, have an on off switch. The issue is once the cruise control is set (now a green illuminated icon), the set speed is always on the display until the vehicle is turned off. Even if you "Cancel" the set speed, the speed is always there (white icon) so you can "Resume" (green icon). If you no longer have use for the cruise control there is no way to just turn it off. Example: You have just exited the interstate highway onto a city street that is 25 MPH. The cancelled set speed is still displaying 70 MPH and while driving you accidentally hit the resume button on the steering wheel and the vehicle accelerates and hits the car in front of you. I know there are anti-collision features that might help, but a startled/panic driver can react in a very negative way and still cause an accident or injury. Even Toyota says not to depend on these safety features alone that it is the drivers responsibility to operate the vehicle safely. I did notify Toyota Brand Engagement Center, who filed a case, but said I would not be informed unless a recall.
The contact owns a 2023 Toyota Corolla. The contact stated that after starting the vehicle, an audible chime was heard, and unknown RED message was displayed on the instrument panel. The vehicle was taken to a dealer however, the dealer was unable to duplicate the failure or determine the cause for the failure. The manufacturer was notified of the failure and the contact was provided a case number. The vehicle was not diagnosed or repaired. The failure mileage was unknown.