There are 3 owner-reported visibility & wipers complaints for the 2025 Toyota Grand Highlanderin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
The front panel of the sunroof shattered while the vehicle was parked in our garage. Glass shards are inside the car. The dealership submitted a claim to Toyota who denied any material defect and refused to repair under warranty.
The vehicle takes an excessively long time to make heat, I know NHTSA only has requirements related to defrosting the windshield and it's clear Toyota is aware of the heating issue because they added an electronic defrost to be able to pass the defrost test. The vehicle when it is less than 20f outside takes 40+minutes to warm the cabin to a reasonable temperature. The dealership let the vehicle warm up in their 80deg F shop and said it took 20minutes to get heat out of the vents and claimed that this was normal behavior. I have owned several new cars and also work as an engineer in testing so I've driven countless new vehicles to do various tests and have never had it even take 20 minutes to have heat in a vehicle.
Windshield is prone to cracks and chips. Experienced multiple chips/cracks going at various speeds with precaution to other vehicles.
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 25, 2026