There are 11 owner-reported air bags & restraints complaints for the 2003 Toyota Highlanderin NHTSA's database. These are unverified consumer reports and may not reflect confirmed defects.
HEAD ON COLLISION AIR BAGS DID NOT DEPLOY SPEEDS 25-40 MPH
I WAS IN MOTION WHEN WE HIT A COW GOING 45MPH THAT JUMPED OUT AT MY HUSBAND AND I MY AIR BAGS DID NOT DEPLOY THE CAR IS TOTALED WAS CITY STREET
TL* THE CONTACT OWNED A 2003 TOYOTA HIGHLANDER. WHILE THE VEHICLE WAS IN REVERSE, IT ACCELERATED INDEPENDENTLY. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO EFFECTIVELY SLOW DOWN THE VEHICLE. THE GEAR SHIFTER BUTTON WAS PUSHED INTO DRIVE AND THE VEHICLE SPED FORWARD AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE FAILURE RECURRED TWICE PRIOR TO THE CRASH. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. THE VEHICLE WAS DESTROYED. *JS
DURING A WRECK AIRBAGS DID NOT DEPLOY WHEN I HIT AN UNMARKED UTILITY POLE IN THE ROADWAY OF A PARKING LOT EXIT.
I PURCHASED MY VEHICLE IN 2003 IN CALIFORNIA. IN 2005 I MOVED TO NORTH PORT, FLORIDA. I HAVE SEEN ON THE MEDIA THAT IF I LIVE IN A HUMID AREA, MY AIR BAGS ARE UNSAFE. I WENT TO WWW.SAFERCAR.GOV AND ENTERED MY VIN# I WAS TOLD MY CAR HAS "NO RECALLS". *TR
DRIVERS SIDE SEAT BELT NYLON WEBBING (ACTUAL BELT PORTION) HAS STARTED TO SEVERELY UNRAVEL IN SEVERAL DIFFERENT PLACES. I FEEL THIS IS A FACTORY DEFECT IN MATERIALS; HOWEVER, LOCAL DEALERSHIP WHERE VEHICLE WAS PURCHASED INFORMS ME THAT IT WILL COST ME $270 TO REPLACE THIS BELT. COST SO HIGH BECAUSE THE WHOLE MECHANISM MUST BE REPLACED...NOT JUST WEBBING. I AM A SENIOR CITIZEN ON A FIXED INCOME & CANNOT AFFORD TO REPLACE THE BELT @ THIS COST. I FEEL MANUFACTURER SHOULD REPLACE @ NO CHARGE SINCE A DEFECTIVE SEAT BELT ON DRIVERS SIDE IS VERY DANGEROUS. I HAVE BEEN A LONG TIME TOYOTA CUSTOMER & THIS IS MY 1ST COMPLIANT EVER. *TR
UNUSUAL FRAYING OF DRIVERS SEAT BELT DUE TO DESIGN PROBLEM WITH STITCHING OF BELT MATERIAL. BEGAN TO UNRAVEL AND RUN ALONGSIDE APPROX 18" OF BELT LENGTH. THIS CAUSED BELT TO BIND AND SNAG ON BUCKLE FURTHER EXACERBATING PROBLEM. THIS OCCURRED DURING ROUTINE USE AND IS A COMMON PROBLEM ON THIS MODEL. TOYOTA DOES NOT WARRANTY SAFETY RESTRAINT DEVICES FOR THE LIFE OF THE VEHICLE LIKE OTHER SIMILAR MAJOR MANUFACTURERS (NISSAN, HONDA, MAZDA, ETC) AND DEALERSHIP STATED THAT THEIR WARRANTY WAS GOOD FOR 5 YR/60,000 MILES. THOUGH THE VEHICLE HAS LESS THAN 60,000 MILES, IT IS >5 YEARS AND THEREFORE NOT COVERED. TOYOTA CORPORATE DOES NOT SEEM CONCERNED ABOUT RECENT GLARING SAFETY CONCERNS RESULTING IN CONSUMER DEATHS (STICKING WOT ACCELERATORS, FAILING BRAKES, ETC) AND IS UNWILLING TO COVER ANY PORTION OF THE ESTIMATED $450 REPAIR. I WOULD LIKE TO DOCUMENT THIS DEFECT WHICH IS EXTENSIVELY REPORTED ON THE INTERNET BY OTHER CONSUMERS IN HOPES THAT TOYOTA COULD BE FORCED TO CORRECT THIS SERIOUS SAFETY ISSUE BEFORE MORE DEATHS OCCUR. *TR
I OWN A 2003 TOYOTA HIGHLANDER PURCHASED NOVEMBER, 2002 WITH CURRENT MILEAGE 49,570. I JUST NOTICED THAT THE STRAP PORTION OF THE SEAT BELT ON THE DRIVER'S SEAT IS SHREDDING TO FINE THREADS PREMATURELY AND QUICKLY DETERIORATING DUE TO UNKNOWN REASON. SOON, NOTHING WILL BE LEFT OF MY SEATBELT BUT FINE THREADS (VERY UNSAFE). I HAVE SPOKEN TO TWO SERVICE ADVISORS AT MICHAEL'S TOYOTA OF BELLEVUE, WA AND TOYOTA OF KIRKLAND, WA AND REQUESTED FOR A WARRANTY REPAIR. I WAS AWARE THAT OTHER CAR MANUFACTURERS HAVE LONGER WARRANTY COVERAGE FOR SAFETY RESTRAINT SYSTEM. UNFORTUNATELY, I WAS TOLD BY THE SERVICE ADVISORS THAT TOYOTA DOES NOT HAVE EXTENDED SAFETY RESTRAINT COVERAGE SO IT WOULD COST ME $205-230 FOR PARTS PLUS 1-2 HOURS OF LABOR TO GET THE SEATBELT REPLACED BECAUSE THE VEHICLE'S 36,000/3 YR WARRANTY HAD EXPIRED. *TR
TL* THE CONTACT OWNS A 2003 TOYOTA HIGHLANDER. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT FELT LIGHTHEADED AND CRASHED INTO A LIGHT POLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT DID NOT SUSTAIN INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS LATER TAKEN TO AN INSURANCE LOT WHERE THE VEHICLE WAS REPAIRED FOR THE BODY DAMAGE. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED FOR THE AIR BAG FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.
AIR BAG COMPUTER SYSTEM HAD A DEFECT THAT CAUSED THE AIR BAG WARNING LIGHT TO COME ON, AND THE SYSTEM TO MALFUNCTION. DEALERSHIP INDICATED THAT AIR BAG WOULD NOT DEPLOY IN AN ACCIDENT. THE DEALERSHIP REPLACED THE COMPUTER SYSTEM.*AK
IN VERY COLD MAINE TEMPERATURES, AFTER THE VEHICLE HAS SET UNUSED ALL NIGHT, THE AIRBAG WARNING LIGHT COMES ON IN THE MORNING WHEN THE VEHICLE IS STARTED. THIS ALSO HAPPENS IN VERY WARM TEMPERATURES AFTER VEHICLE HAS SET UNUSED ALL NIGHT. AFTER THE VEHICLE HAS RUN A SHORT WHILE AND WARMED UP OR COOLED DOWN, THE AIRBAG SIGNAL WARNING GOES OFF.
Complaints are unverified consumer reports submitted to NHTSA. A high complaint count may reflect vehicle popularity, not defect severity. Data sourced from NHTSA public records.
Data synced from NHTSA on Apr 26, 2026