NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2003 Toyota Highlander. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
Automatically disengage the transmission Stopped the road Icalled my husband Myhusband came and together we got the car to a safe place.Then Icame home with my husband and he called the insurance company and had the car towed. Ifound a place to fix the car and they said the transmission was broken and it cost about 6500 dollars.Icontacted the insurance company said they couldn’t help.The car was towed home and is not available.
The hood latch cable inside the vehicle when pulled did not allow the hood to open now the secondary hood latch is stuck in the closed position and will not release..I have to use a strap from wheel opening to wheel opening to keep my hood secure so when I am driving my hood won't open at high speeds
2003 TOYOTA HIGHLANDER 4 CYL. SERVICE BULLITON FROM THEM #310436. HEAD BOLTS COMING UNDONE INSIDE MOTOR CAUSING CATASTROPHIC FAILURE OF MOTOR. BOLTS NOT HOLDING DOWN MFGR KNOWS ABOUT THIS. WAS A MANUFACTURING PROCESS THAT DID NOT WORK. ON CARCOMPLAINTS.COM THIS IS A RAMPANT PROBLEM REPORTED. READS ALMOST LIKE A PLAY BOOK ON HOW THE MOTOR OVERHEATS AND FAILS, TOLD HEADGASKET, AFTER OPENING UP THE MOTOR IT IS FOUND THAT THE HEAD BOLTS BACKED OUT. TOYOTA IS NORMALLY A GREAT CAR. I STILL OWE MONEY ON THIS CAR AND TOYOTA IS BASICALLY NOT TAKING CARE OF THEIR CUSTOMERS AND LEAVING US OUT TO DRY. PLEASE ISSUE A RECALL ON THIS. VEHICLE WAS DRIVING AND QUICKLY OVERHEATED. THIS HAPPENED TWICE IN A SHORT DISTANCE. EASILY CAN LEAVE ONE STRANDED. NO STEAM OUT THE TAILPIPE AND WATER GUSHED OUT SIDE OF MOTOR. DEALER LEFT MOTOR APART WHEN I WENT TO PICK IT UP AFTER BEING DRAGGED ABOUT. THEY PROMISED TO FIX IT AT FIRST AS THEY DUG INTO THE MOTOR THEY BACKED OUT OF THEIR WORD.
HEAD ON COLLISION AIR BAGS DID NOT DEPLOY SPEEDS 25-40 MPH
I WAS IN MOTION WHEN WE HIT A COW GOING 45MPH THAT JUMPED OUT AT MY HUSBAND AND I MY AIR BAGS DID NOT DEPLOY THE CAR IS TOTALED WAS CITY STREET
TL* THE CONTACT OWNS A 2003 TOYOTA HIGHLANDER. WHILE DRIVING 40 MPH ON ICE, THE POWER STEERING SEIZED AND THE REAR DRIVER'S SIDE WHEEL LOCKED UP. AS A RESULT, THE VEHICLE SPUN OUT AND CRASHED INTO A SNOW MOUND. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S HOME. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE FAILURE MILEAGE WAS 200,000.
REAR FORWARD CONTROL ARM BROKE IN HALF UNDER NORMAL DRIVING. THIS IS A HOLLOW SHAFT, WHICH SEEMS INADEQUATE, AND CREATES A DANGER OF LOSS OF REAR AXEL AND OR WHEEL.
TL* THE CONTACT OWNS A 2003 TOYOTA HIGHLANDER. WHILE DRIVING 20 MPH, THE VEHICLE UNINTENTIONALLY ACCELERATED AT HIGH SPEEDS WITHOUT WARNING. THE CONTACT WAS ABLE TO BRING THE VEHICLE TO A COMPLETE STOP AND TURN OFF THE ENGINE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 185,000.
HEAD BOLTS STRIPPED IN ENGINE , 66K MILES - COOLANT LOSS - ALL MECHANICS PREFER TO SWAP ENGINE - TOYOTA SERVICE SHOP BY ME QUOTED ME 5,000 FOR AN ENGINE AND 1 YEAR WARRANTY. THE CAR IS WORTH 8,000 TOPS. HEARTBROKEN BY THIS - WILL HAVE TO FIND A WAY TO MAKE REPAIRS ON MY OWN AND HOPE TO DRIVE AGAIN.
CHECK ENGINE LIGHT KEEPS REPORTING AN ISSUE AND DESPITE TAKATA RECALL - SPENDING THOUSANDS OF DOLLARS ON CODED REPAIRS, THE LIGHT COMES BACK ON. I HAVE SPENT NUMEROUS DOLLARS TO REPLACE CAT CONVERTER, 2 SETS OF INJECTORS, FUEL PUMP, ON AND ON......WITHIN 2 DAYS, THE LIGHT IS BACK ON. I SAW A SERVICE CAMPAIGN RELEASE 12/6/2006, BUT MY 4 CYLINDER HIGHLANDER VIN DOES NOT SHOW UP ON YOUR LIST. NEXT WOULD BE A CLASS ACTION SUIT FOR LOST MONIES?
"TAKATA RECALL" TRANSMISSION SLIPS IN REVERSE SURGE IN REVERSE AFTER SLIP
TL* THE CONTACT OWNED A 2003 TOYOTA HIGHLANDER. WHILE THE VEHICLE WAS IN REVERSE, IT ACCELERATED INDEPENDENTLY. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED, BUT FAILED TO EFFECTIVELY SLOW DOWN THE VEHICLE. THE GEAR SHIFTER BUTTON WAS PUSHED INTO DRIVE AND THE VEHICLE SPED FORWARD AND CRASHED INTO A TREE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE FAILURE RECURRED TWICE PRIOR TO THE CRASH. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000. THE VEHICLE WAS DESTROYED. *JS
DURING A WRECK AIRBAGS DID NOT DEPLOY WHEN I HIT AN UNMARKED UTILITY POLE IN THE ROADWAY OF A PARKING LOT EXIT.
PAINT SEAL DELAMINATION
DRIVER SIDE SUN VISOR FALLS FROM THE UP POSITION DOWN INTO THE SIGHT PATH DIRECTLY IN FRONT OF THE DRIVERS FACE BLOCKING THE VIEW OF THE ROAD THROUGH THE WINDSHIELD. THIS IS DUE TO THE TENSION / RESISTANCE TO KEEP IT IN AN UP POSITION AGAINST THE HEADLINER DIMINISHING OVER TIME. OCCURS REPEATEDLY WITHOUT WARNING FROM ROAD TURBULENCE / BUMPS. SAME ISSUE IN THE TOYOTA CAMRY WHICH HAS BEEN RECALLED.
SATURDAY JUNE 18 2016 AT 6:40 A.M. DRIVING ON TULLY ROAD IN MY 2003 TOYOTA HIGHLANDER. MY SPEED WAS 35 MILES PER HOUR WHEN THE CAR SUDDENLY ACCELERATED AT A HIGH RATE OF SPEED. I APPLIED MY BRAKES TO SLOW DOWN THE HIGHLANDER THIS HAD NO EFFECT ON SLOWING DOWN THE HIGHLANDER. THE BRAKES WENT INTO ANTI LOCKING MODE THE WHEELS STARTED TO PULSATE. WHILE THIS WAS HAPPENING MY FOOT WAS NOT ON THE ACCELERATOR , BUT ON THE BRAKES. THE HIGHLANDER WAS NOT SLOWING DOWN BUT INCREASING SPEED. I DOWN SHIFTED INTO A LOWER GEAR, THE ENGINE RACED AT A HIGH RPMS. I THEN PUT THE CAR IN NEUTRAL THE RPMS STILL RACING AT A HIGH RATE. I THEN APPLIED THE BRAKES AGAIN TO SLOW DOWN. THE HIGHLANDER STARTED TO SLOW DOWN I THEN TURNED OFF THE ENGINE AND THEN CAME TO A STOP. I WAITED FOR A MINUTE AND STARTED THE CAR THE ENGINE RACED AT A HIGH RPMS AS IF MY FOOT WAS PUSHED ALL THE WAY DOWN ON THE ACCELERATOR, BUT MY FOOT WAS NOT ON THE GAS PEDAL. I WAITED AGAIN A FEW MINUTES TO START THE HIGHLANDER , THE SAME HIGH RPMS HAPPENING AGAIN. A FEW MINUTES LATER I TRIED AGAIN TO START THE HIGHLANDER AND THIS TIME THE HIGHLANDER IDLED NORMAL. I TURNED THE HIGHLANDER AROUND AND WENT HOME WHICH WAS HALF A MILE AWAY. THE TOTAL DISTANCE OF UNCONTROLLED ACCELERATION WAS IN MY ESTIMATION OVER 1,000 YARDS. I HAD TO HIGHLANDER TOWED TO STEVENS CREEK TOYOTA WHERE IT REMAINS NOW JUNE 27 2016.
PASSENGER WINDOW HAS HAD TO BE FIXED MULTIPLE TIMES. COMES OFF THE TRACK AND WILL NOT CLOSE. HAVE HAD INTERIOR DAMAGE BECAUSE OF IT
I HAVE BEEN THE OWNER OF MY 2003 TOYOTA HIGHLANDER, FOR ALMOST 8 YEARS. I GOT IT IN NOV.2008 AT AROUND THE 69,000 MARK. SINCE THEN, I HAVE MADE SURE THAT MY CAR/BABY HAS HAD THE WORKS IN CARE, TO KEEP THE QUALITY AND VALUE OF THE VEHICLE UP. THIS WOULD INCLUDE:OIL CHANGES, NEW BRAKES, NEW TIRES, REPAIRS OF BELTS/FILTERS ETC, HOSES, TUNE UPS, GREAT GAS AND CAR WASHES/BODY CARE. MOST OF THIS HAS BEEN DONE BY THE DEALERSHIP HERE IN CULVER CITY CA. I'VE DEPENDED ON THEM TO TELL ME WHAT WAS GOOD/BAD ABOUT MY CAR AND TRUSTED THEM IN DOING SO. I ALSO MADE SURE TO DO THE REPAIRS THEY SUGGESTED. SOMETIMES HOWEVER THEY SAID IT WAS FINE, BUT WOULD COME TO FIND OUT, I DID HAVE ISSUES. THIS MADE ME WONDER IF TOYOTA WAS TRUSTWORTHY/DOING THEIR JOBS RIGHT AND NOW I FEEL THE SAME LACK OF TRUST IN MY CARS PERFORMANCE /CURRENT STATE. I CAN SAY I HAVE ONLY PUT 50,000 MILES OR SO ON MY CAR IN THE LAST 8 YEARS, AND I KNOW TOYOTAS CAN/SHOULD LAST UNTIL 250,000 OR SO, WITHOUT MAJOR ISSUES. HOWEVER SINCE 2015 I HAVE DEALT, WITH ONE THING AFTER THE NEXT WITH THE CAR. MOST RECENTLY THIS PAST WEEKEND WHERE MY ENGINE COMPLETELY BLEW. HOW COULD A ENGINE BLOW OUT ON SUCH A WELL MAINTAINED CAR? WELL AFTER REVIEWING OTHER COMPLAINTS ONLINE, IT SEEMS THIS YEAR AND MODEL HAS THIS PROBLEM OFTEN, ONCE THEY REACH AROUND 110,000 MARK OR SO. WHY? IT SEEMS TO BE A FAULTY ENGINE /SOMETHING THAT SHOULD DEFINITELY BE RECALLED. WE AS CONSUMERS SHOULDN'T HAVE TO SPEND THOUSANDS ON A CAR, THOUSANDS TO KEEP IT IN GREAT CONDITION AND THEN THOUSANDS WHEN ARE ENGINES FAIL AND THIS HAS BEEN REPORTED. OTHER MAY SIMPLY THINK THERE IS NO HOPE AND DON'T BOTHER. BUT I AM BOTHERED, BECAUSE NOW I AM WITHOUT A CAR. I DON'T HAVE THE FUNDS FOR THIS REPAIR. I HAVE A YOUNG CHILD AND WHEN I BOUGHT THIS CAR, THOUGHT IT WOULD LAST. I ALSO HAVE HAD PROBLEMS WITH BRAKING/CARS PEDAL GOING INTO THE FLOOR! THIS IS UNACCEPTABLE!! HELP!!
DRIVER SIDE VISOR IS LOOSE AND DROPS DOWN DURING DRIVING , OBSTRUCTING VIEW. IS NOT SAVE DURING DRIVING , VISIR CAN NOT HOLD POSITION UP
PULLING INTO A PARKING SPACE AT KAISER HOSPITAL AS I HIT THE BRAKE THE CAR UNEXPECTEDLY ACCELERATED. THE CAR SPED FORWARD WHILE MY FOOT WAS STILL ON THE BRAKE. I HIT A TREE CAUSING DAMAGE TO THE LEFT FRONT AREA OF THE CAR (LIGHTS, FENDER, BUMPER) HAD CAR REPAIRED. AT THE TIME I THOUGHT THAT I HAD ACCIDENTALLY HIT THE GAS PEDAL;HOWEVER, ONE MONTH LATER WHILE APPROACHING AN INTERSECTION, AS I STOPPED, THE SAME THING HAPPENED. LUCKILY NO CAR OR PEDESTRIAN WAS IN THE INTERSECTION. I WAS ABLE TO STOP THE CAR BY SHIFTING INTO PARK. TOOK THE CAR TO MY MECHANIC. HE WAS UNABLE TO REPLICATE THE PROBLEM. SINCE THIS UNEXPECTED ACCELERATION OCCURRED IN THE SAME WAY (COMING TO A STOP WITH FOOT ON BRAKE AND GEAR-SHIFT IN DRIVE) , IN A FIVE WEEK PERIOD, IT COULD BE A TRANSMISSION OR ACCELERATER PROBLEM. I NO LONGER FEEL CONFIDENT DRIVING THE CAR AND CONSIDER IT UNSAFE.
TL* THE CONTACT OWNED A 2003 TOYOTA HIGHLANDER. THE CONTACT STATED THAT WHILE THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE ACCELERATED RAPIDLY WITHOUT WARNING CAUSING A CRASH. THE CONTACT SUSTAINED INJURIES TO HER LEFT FOOT. MEDICAL ATTENTION WAS REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED AND DEEMED DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 51,082.
THE ENGINE OVERHEATED SUDDENLY, BLOWING HOT AIR FROM THE AC AND THE TEMPERATURE GAUGE WENT UP. WE MANAGED TO GET HOME AND GET TO THE TOYOTA DEALERSHIP THE NEXT DAY. THE DEALERSHIP MECHANIC TOLD US THE ENGINE BOLTS STRIPPED DUE TO THE BLOCK BEING SOFT, AND THAT HE HAD SEEN THIS PROBLEM BEFORE. THE ISSUE OF THE SOFT BLOCK WAS CONFIRMED IN A SUBSEQUENT SEARCH OF THE INTERNET. APPARENTLY TOYOTA IS AWARE OF THIS FLAW, BUT THERE IS NO WARRANTY REMEDY. THE 2003 INLINE 4-CYLINDER ENGINE IS THE MODEL WITH THE BOLT STRIPPING PROBLEM. NEITHER THE DEALERSHIP NOR ANOTHER JAPANESE AUTO REPAIR PLACE WOULD CONSIDER TRYING TO REPLACE THE BOLTS. THEY SAID THAT BECAUSE OF THE SOFT METAL IN THE BLOCK, A NEW SET OF LARGER BORED BOLTS WOULD BE UNLIKELY TO HOLD. THE COST TO PUT IN ANOTHER ENGINE IS APPROXIMATELY THE VALUE OF THE CAR, IF THERE WERE USED ENGINES AVAILABLE. A NEW ENGINE WOULD BE IN THE $15K RANGE, MUCH MORE THAN THE CAR IS WORTH. WE WILL LIKELY SELL THE CAR FOR SCRAP. WHEN WE BOUGHT THE CAR, WE FELT WE COULD REASONABLY EXPECT A 250K MILEAGE LIFE. THE ENGINE FAILED AT 128K. JUST HALF OF ITS USEFUL LIFE.
WAS PULLING INTO A PARKING SPACE IN A STRIP MALL, ABOUT 10 FEET BEFORE THE PARKING BLOCK THE CAR SUDDENLY ACCELERATED. I WAS ABLE TO TURN THE WHEEL HARD TO THE LEFT AND HIT THE BRAKES TO AVOID THE BUILDING. I DID HIT THE AWNING SUPPORTS AND CAUSED THE AWNING TO SAG. WAS ABLE TO FINALLY STOP THE CAR AND GOT OUT SAFELY. THE CAR LATER WAS TOTALED BY THE INSURANCE COMPANY.
SEAT BELT ON DRIVERS SIDE IS FRAYING ON THE EDGES. SPOKE TO OTHER TOYOTA HIGHLANDER OWNERS AND THEY ARE EXPERIENCING THE SAME PROBLEM. CONTACTED THE DEALERSHIP WHERE WE PURCHASED THE VEHICLE AND THEY SAID WE WOULD HAVE TO PAY FOR A NEW SEATBELT AND INSTALLATION COST. I CONTACTED A FEW OTHER MANUFACTURERS AND WAS TOLD THAT DUE TO THIS BEING A SAFETY ISSUE THEY WOULD REPLACE AT NO COST TO THE CONSUMER. THE SEATBELT IS NOT MEANT TO WEAR OUT AND THEY SAID THAT IT WAS A MANUFACTURER DEFECT THAT SHOULD BE ADDRESSED. THE SECOND ISSUE HAS TO DO WITH THE BRAKE LIGHTS. REPLACED BULBS, FUSES AND CHECKED WIRING NO PROBLEMS YET THE BRAKE LIGHT DO NOT WORK. TOYOTA'S IS AWARE OF THE ISSUE AND STATES THAT THE CONSUMER CAN PAY $400 TO HAVE IT CHECKED AND IT STILL DOES NOT WORK.
MY SUV AFTER A HEAVY RAIN WAS FLOODED. (FLOOR, BOTH FRONT AND BACK). I TOOK THE CAR IN TO SEVERAL MECHANICS . ALL AGREED THAT IT COULD BE A CLOGGED AC LINE,CLOGGED VENT IN HOOD, DOOR SEALS. ALL WAS CHECKED AND FOUND NO PROBLEMS. THE A CRACK STARTED IN MY WINDSHIELD. NOT RELATING THE TWO PROBLEMS I TOOK THE CAR IN AGAIN TO A MECHANIC. HE FOUND RUST POPPING OUT FROM THE ROOF WHERE THE WINDSHIELD HAD BEEN FORCED OUTWARD BY RUST, CAUSING IT TO CRACK. THE LEAK WAS THEN DISCOVERED, AND CAUSED BY THE ROOF RACKS. ALLOWING WATER TO RUN INSIDE ROOF AND DOOR TRACK INTO THE CAR. I HAVE HERD OF OTHER PEOPLE HAVING THE SAME PROBLEMS WITH ROOF RACKS. THIS PROBLEM SHOULD BE ADDRESSED, AS IT CAN CAUSE A NUMBER OF MORE SERIOUS PROBLEMS.
CHECK ENGINE LIGHT WENT ON THE MORNING OF FEBRUARY 23, 2015. WHITE SMOKE EMERGED FROM VEHICLE AS I WAS DRIVING. THEN, THE VEHICLE STARTED OVERHEATING. MECHANIC INDICATES HEAD GASKETS WERE BLOWN AND SHORT BLOCK SCREWS STRIPPED AND BENT, LEAKING COOLANT ON MY 4 CYLINDER 2003 HIGHLANDER. HE REPAIRED THE SAME MAKE, MODEL AND YEAR THE PRIOR YEAR WITH THE SAME ISSUE. $69,000 FOR A NEW ENGINE. $44,00 FOR A REBUILT ONE. I HAVE NEVER HAD ANY MECHANICAL ISSUES WITH THIS CAR SINCE I PURCHASED IT TWO YEARS OLD IN 2005. ALTHOUGH, I HAVE KEPT UP WITH THE SERVICING, THIS TYPE OF SUDDEN MALFUNCTION IS A SHOCKER. *TR
DRIVER SIDE REAR BRAKES WILL NOT ILLUMINATE AFTER YOU DEPRESS YOUR BRAKES. REPLACED BULB AND SOCKET THAT HOUSES BULB AND WILL NOT WORK. CHECK ONLINE FOR SIMILAR ISSUES AND READ REPORTS OF 2002-2006 HIGHLANDERS HAVING EITHER LEFT OR RIGHT SIDE REAR NOT WORKING. *TR
DRIVER SIDE REAR BRAKE LIGHTS WILL NOT ILLUMINATE EVEN WHEN YOU DEPRESS YOUR BRAKES EVEN AFTER YOU REPLACE BULB AND LIGHT SOCKET. RIGHT SIDE REAR IS OK. I HAVE LOOKED ONLINE AND IT APPEARS OTHER 2003-2006 HIGHLANDERS ARE HAVING SIMILAR ISSUES. SOME ON RIGHT SIDE AND OTHERS ON LEFT LIKE MYSELF. *TR
I PURCHASED MY VEHICLE IN 2003 IN CALIFORNIA. IN 2005 I MOVED TO NORTH PORT, FLORIDA. I HAVE SEEN ON THE MEDIA THAT IF I LIVE IN A HUMID AREA, MY AIR BAGS ARE UNSAFE. I WENT TO WWW.SAFERCAR.GOV AND ENTERED MY VIN# I WAS TOLD MY CAR HAS "NO RECALLS". *TR
NEEDED TO HAVE A TOTAL ENGINE REBUILD DUE TO FAULTY HEAD BOLTS THAT STRIPPED AND ALLOWED COOLANT TO ENTER THE ENGINE AND BURN. LUCKY-I GUESS-THAT I ACTED QUICKLY SO AS TO AVERT CATALYTIC CONVERTER ISSUES OR SENSORS GETTING DAMAGED BY BURNING COOLANT. I ALSO AVOIDED THE TOTAL LOSS OF ANTIFREEZE AND THE RESULTING DAMAGE &/OR INCONVENIENCE THAT THOUSANDS OF OTHERS HAD. STILL, A HUGE INCONVENIENCE AND HUGE $5425.82 COST DUE TO MANUFACTURER'S DEFECT: WEAK METAL THAT COULDN'T WITHSTAND THE TORQUE/PULL ON THEM... PERHAPS THE THREADING PLAYED A PART. I ONLY KNOW THAT 1000S UPON 1000S OF PEOPLE SUFFERED THE SAME ISSUE FROM TOYOTA ON THIS ENGINE IN SEVERAL YEARS/MODELS. THERE SHOULD BE A RECALL. THERE SHOULD BE COMPENSATION. *TR
PARKING LIGHT IS NOT FUNCTIONING, WILL NOT BE ABLE TO DRIVE AT NIGHT. SAFETY ISSUE. *TR
DRIVER SIDE REAR LIGHTS STOPS WORKING ONCE IN A WHILE. THE BULBS ARE FINE HAVE REPLACED THEM WITH THE NEW ONE AND THE PROBLEM STILL PERSIST. THERE HAS BEEN QUITE A LOT OF COMPLAINT AND NOTHING HAS BEEN ADDRESSED. *TR
RIGHT SIDE (PASSENGER) BRAKE LIGHTS DO NOT LIGHT BRIGHT WHEN BRAKES ARE APPLIED, DRIVER OF ANOTHER CAR ALMOST HIT OUR VEHICLE WHEN TURNING RIGHT ON TO MAIN ROAD. OUR CAR WAS STOPPING, BUT OTHER DRIVER DID NOT SEE OUR BRAKE LIGHTS ON THE PASSENGER SIDE AS THEY WERE NOT WORKING... THE LEFT (DRIVERS) SIDE WORKS FINE, BUT WAS NOT VISIBLE TO THE OTHER DRIVER. THIS SEEMS TO BE AN ON GOING PROBLEM WITH 2002-2007 TOYOTA HIGHLANDERS, DEALER SAID NO RECALL WAS ISSUED? THIS IS A REAL SAFETY ISSUE THAT COULD BE FATAL. NOT TO MENTION THE COST OF A TICKET FOR HAVING A DEFECTIVE BRAKE LIGHT. THERE ARE MANY OTHER TOYOTA HIGHLANDER OWNERS THAT HAVE EXPERIENCED THE SAME PROBLEM WITH NO RECOURSE FROM TOYOTA. JUST GOOGLE "TOYOTA 2003 HIGHLANDER BRAKE LIGHT PROBLEM" TIME TO ISSUE A RECALL FOR SAFETY ISSUES. *TR
NOTICED WHITE SMOKE COMING OUT OF THE TAILPIPE IN JUNE. THEN I NOTICED REDDISH/PINK FLUID ACCUMULATING ON GARAGE FLOOR IN JULY. TOOK IT IN ASSUMING EITHER A COOLANT OR TRANSMISSION FLUID LEAK. TOYOTA TOLD ME I NEEDED A NEW ENGINE BECAUSE THE BACK HEADBOLTS WERE STRIPPED AND THE HEAD GASKET WAS BLOWN. ALL THIS WAS DETERMINED WITHOUT REMOVING VALVE COVER AND CAMS, BUT INSTEAD BECAUSE IT'S A KNOWN ISSUE. MANY OWNERS REPORT THE SAME THING ON MESSAGE BOARDS. *TR
TL* THE CONTACT OWNS A 2003 TOYOTA HIGHLANDER. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL TO THE FLOORBOARD IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 137,000.
MY DAUGHTER HAD PARKED HER CAR AT THE SCHOOL PARKING LOT ON 5/27/2014 AT 7:02 AM , SHE WENT TO SCHOOL STAYED THE WHOLE DAY AT SCHOOL , SHE WENT TO DANCE PRACTICE AFTER SHE GOT OUT AT ABOUT 3:30 PM SHE HEADED TO THE PARKING LOT TO GO HOME, SHE SAID AS SHE WAS APPROACHING THE VEHICLE SHE HIT THE ALARM TO OPEN THE DOOR BUT THE ALARM DID NOT GO OFF, SO SHE CONTINED TO GET CLOSER TO THE CAR AND SHE COULD SMELL SOMETHING BURNING WHEN SHE OPENED THE DOOR TO THE VEHICLE A CLOUD OF SMOKE CAME OUT , SHE STARTED COUGHING AND COULD NOT BELIEVE WHAT HAPPENED , SHE CALLED ME RIGHT AWAY HYSTERICALLY CRYING COULDNT EVEN TALK AND SHE WAS TELLING ME THAT HER CAR HAD BLOWN UP , I SAID WHAT YOUR CAR BLOW UP HOW COULD THAT BE ,I COULD NOT UNDERSTAND WHAT SHE WAS TELLING ME HOW CAN YOUR CAR BLOW UP? I WAS LIKE WHAT THE HECK !! I TOLD TO HER HANG ON AND IF SHE WAS OK I WAS ON MY WAY TO HER, I CALLED MY HUSBAND AND TOLD HIM AND HE HAD THE SAME REACTION AS ME LIKE WHAT?? . WHEN I ARRIVED TO THE SCHOOL I COULD NOT BELIEVE WHAT I SAW THE WHOLE DASHBOARD OF THE VEHICLE HAD CAUGHT ON FIRE CRACKED THE FRONT WINDOW GLASS, MELTED THE SUN VISORS AND THE WHOLE MIDDLE DASHBOARD WAS MELTED COMPLETELY. I HAD TO CALL THE POLICE AND FIRE I HAD NO CLUE IF THIS WAS GOING TO BLOW UP , WHEN THE FIREMEN CAME THEY WATERED IT DOWN AND LOOKED AT IT AND SAID THAT THERE WAS NO FOUL PLAY IT HAD LOOKED LIKE AN ELECTRICAL FIRE . WHAT COUD HAVE CAUSED THIS AND IMAGINE IF MY DAUGHTER WOULD HAVE BEEN DRIVING THE CAR WHEN THE FIRE OCCURED. *TR
THE SUN VISOR (DRIVER SIDE) SUDDENLY DROPPED DOWN AND OBSCURED MY VISION OF A RED TRAFFIC LIGHT AT AN INTERSECTION I WAS APPROACHING AND MY VISION WAS IMPAIRED. *TR
I'VE HAD MY TOYOTA HIGHLANDER FOR ABOUT 11 YEARS NOW. I GOT IT AS BRAND NEW CAR AND I AM THE SINGLE OWNER AND WELL MAINTAINED CAR. AT ABOUT 138,000 MILES THE TEMPERATURE GAUGE STARTED GOING UP , ALMOST TO RED. IT WOULD GO UP AND THEN DOWN TO NORMAL AND REPEAT. TURNED OUT I BLEW A HEAD GASKET. WHILE IT WAS AT THE SHOP BEING REPAIRED THEY FOUND THAT THE HEAD BOLTS WERE STRIPPED WHICH IS A KNOWN PROBLEM WITH THIS YEAR ,MAKE AND TYPE OF ENGINE MY HIGHLANDER HAS. NOW THEY CAN IT WILL COST ME $4500 TO REBUILD THE ENGINE. REAL TOYOTA DESIGN PROBLEM, NEED ACTION AND SUPPORT FROM TOYOTA *JS
HEAD GASKET BOLTS STRIPPED OUT CAUSING COOLANT TO LEAK AND LOSS OF CYLINDER COMPRESSION. THIS OCCURRED ON A TOYOTA 2.4 LITER ENGINE. THIS IS A COMMON FAILURE MODE ON THESE ENGINES DUE TO A DESIGN DEFECT. THE THREAD FATIGUES AT THE INTAKE SIDE OF THE ENGINE BECAUSE THE MANIFOLD IS PLASTIC AND THERE IS A RUBBER INSULATOR BETWEEN THE MANIFOLD AND BLOCK WHICH TRAPS THE HEAT IN THAT PART OF THE BLOCK AND FATIGUES THE ALUMINUM THREADS ON THE HEAD BOLTS. THIS HAPPENS ON MANY MODELS FROM 2001-2006 THAT UTILIZE THE TOYOTA 2.4 LITER ALUMINUM ENGINE. THIS IS A $2,500-$5,000 REPAIR. TOYOTA HAS ISSUED A SERVICE BULLETIN ON THIS. I BELIEVE THEY SHOULD HAVE SOME RESPONSIBILITY IN FIXING THIS DESIGN PROBLEM. ENGINES SHOULDN'T FAIL AT 100,000 MILES WITHOUT CAUSE SUCH AS OVERLOADING OR ABUSE. I DON'T HAVE A TOW PACKAGE AND HAVE GARAGED THIS VEHICLE. THERE WAS NO CAUSE AND EFFECT. THIS FAILURE I'VE COME TO LEARN IS COMMON FOR THIS ENGINE. *TR
LIKE THOUSANDS OF OTHER 2003 TOYOTA HIGHLANDERS ONLY THE RIGHT SIDE BRAKE LIGHT WILL ILLUMINATE WHEN THE BRAKE PEDAL IS PRESSED. *TR
THE DRIVER'S SIDE SUN VISOR FLOPS DOWN, BLOCKING THE DRIVER'S VISION. IT WILL NOT STAY IN THE "UP" POSITION. WHEN IT FALLS DOWN, THIS IS A POTENTIAL SAFETY HAZARD THAT NEEDS TO BE CORRECTED TO PREVENT SERIOUS INJURIES OR DEATHS. *TR
CLARIFICATION FROM PREVIOUS SUBMISSION (10/21/14)....... HEATING SYSTEM BLOWS COLD AIR INTERMITTENTLY WHEN THE HEAT IS ON. THE SYSTEM WAS CLEANED, WORKED WELL TO A SHORT TIME. WITHIN TWO WEEKS THE PROBLEM RETURNED. THE MECHANIC NOTED THIS WAS A COMMON PROBLEM WITH THE HEATING CONTROL PANELS OF THE EARLY MODEL TOYOTA'S. SAFETY FACTOR: THIS IS HAZARDOUS IN THE WINTER, AS THE WINDOWS BECOME FOGGY RESULTING IN THE LIMITED VISIBILITY ESPECIALLY WHILE THE VEHICLE IS IN MOTION. ? ? *TR
DRIVERS SIDE SEAT BELT NYLON WEBBING (ACTUAL BELT PORTION) HAS STARTED TO SEVERELY UNRAVEL IN SEVERAL DIFFERENT PLACES. I FEEL THIS IS A FACTORY DEFECT IN MATERIALS; HOWEVER, LOCAL DEALERSHIP WHERE VEHICLE WAS PURCHASED INFORMS ME THAT IT WILL COST ME $270 TO REPLACE THIS BELT. COST SO HIGH BECAUSE THE WHOLE MECHANISM MUST BE REPLACED...NOT JUST WEBBING. I AM A SENIOR CITIZEN ON A FIXED INCOME & CANNOT AFFORD TO REPLACE THE BELT @ THIS COST. I FEEL MANUFACTURER SHOULD REPLACE @ NO CHARGE SINCE A DEFECTIVE SEAT BELT ON DRIVERS SIDE IS VERY DANGEROUS. I HAVE BEEN A LONG TIME TOYOTA CUSTOMER & THIS IS MY 1ST COMPLIANT EVER. *TR
WE HAVE HAD UNRELIABLE OPERATION OF THE DRIVER-SIDE BRAKE LIGHT FOR SOME TIME (APPROXIMATE INCIDENT DATE ABOVE WAS FOR MOST RECENT INCIDENT). WEB SEARCH TURNS UP NUMEROUS COMPLAINTS WITH SAME SYMPTOMS - ONE EXAMPLE IS AT WWW.TOPIX.COM. SEVERAL REPORTING THIS PROBLEM REPLACED MAJOR COMPONENTS OF TAILLIGHT ASSEMBLY ONLY TO HAVE PROBLEM RECUR. A CALL TO TOYOTA ASKING ABOUT TSB OR RECALL YIELDS NOTHING. *TR
GRANDMOTHER WAS LEAVING AND DROVE THROUGH A CLOSED WROUGHT IRON GATE THAT WAS OVER 10' TALL AND 16' WIDE. CONTINUED ACCELERATING THROUGH A PARKING LOT ACROSS THE STREET, DROVE OVER A LARGE DECORATIVE BOULDERS AND CAME TO HALT AFTER CRASHING INTO A NEIGHBORS FENCE. SHE SAID THAT SHE ATTEMPTED TO STOP IN FRONT OF HER GATE TO OPEN IT BUT THE BREAKS WOULD NOT WORK AND THE CAR KEPT ACCELERATING. THANKFULLY IT ENDED HOW IT DID LEAVING HER WITH MINOR INJURIES. IT IS ALSO DISGUSTING KNOWING THAT IT COULD HAVE BEEN MUCH WORSE AND IF A CAR DEFECT IS THE REASON NOTHING WILL BE DONE UNTIL DEATHS BEGIN TO OCCUR. *TR
THE REAR RIGHT BRAKE LIGHT STOPPED BRIGHTENING UPON HITTING THE BRAKES AT FIRST. THEN A FEW MONTHS LATER, NEITHER BRAKE LIGHT IS LIGHTING UP AT ALL. I ALSO WITNESSED THE SAME ISSUE OCCUR ON ANOTHER 2003 TOYOTA HIGHLANDER WHILE STOPPED IN TRAFFIC. *TR
MY 4 CYLINDER ENGINE OVERHEATED VERY QUICK, VERY HIGH, CAUSING A GASKET TO BLOW. UPON REPAIRING THE CATALYTIC CONVERTER AND GASKET, THE MECHANIC RAN INTO ANOTHER ISSUE THAT I'VE BEEN READING ABOUT HAPPENING TO OTHERS, THE THREADS ARE STRIPPED WHERE THEY HOLD THE ENGINE BLOCK. SOMETHING NEEDS TO BE DONE. THERE ARE TOO MANY PEOPLE WRITING ABOUT HAVING THIS ISSUE FOR IT BE A RARE OCCURRENCE FOR THIS TYPE OF VEHICLE. THE COSTS ARE HIGH TO FIX AND TOYOTA NEEDS TO HELP RECTIFY THE PROBLEM. *TR
STRONG ODOR OF GAS FUMES WHEN CAR IS PARKED
HEAD GASKET FAILED, HEAD BOLTS STRIPPED, COOLANT LEAK, A/C BLOWS HOT. *TR
THE ENGINE WAS POURING ANTI FREEZE ON THE ROAD FROM THE ENGINE. THE ENGINE'S HEAD BOLTS WERE STRIPED CAUSING THE HEAD GASKET TO LEAK. THIS WAS A MANUFACTURERS DEFECT AND EVEN SENT OUT A SERVICE BULLETIN BUT SHOULD HAVE BEEN A RECALL DUE TO THE SAFETY OF OTHER CARS ON THE ROADWAY. THE EPA SHOULD ALSO BE INVOLVED DUE TO THE HAZARDOUS MATERIAL BEING PLACED IN THE GROUND. *TR