2022 Toyota Highlander Complaint Log

During start up SRS airbag system malfunction, front camera unavailable, pre-collision system malfunction and LTA malfunction lights and warnings came on.

The contact owns a 2022 Toyota Highlander. The contact stated that while driving in inclement weather, water was leaking from the overhead console on the driver's side, where the sunglasses holder was located. Additionally, water stains were on the headliner above the driver’s side rear third row seats. The vehicle was taken to the dealer, where it was diagnosed with a fracture to the driver’s side roof rack attachment clip or a sealant interference. The vehicle was repaired with Part Number: 90467-08235. The manufacturer was notified of the failure. The approximate failure mileage was 56,000.

During start up LTA malfunction, Pre-Collision system malfunction and Headlight system malfunction lights and warning indicators came on.

The struts for the tailgate appear to be a problem for these cars. Mine are failing intermittently and so if the technicians don’t witness it, they refuse to cover it under warranty. If I crash and the trunk is the only way out, I willl die. The trunk gets stuck and won’t open or close unless forced. This is a disaster and should be recalled. I see multiple complaints all over the internet about this issue and the dealers are NO help. I have gone 4 separate times and they have wasted my time because there was no resolution.

Rear tailgate won’t open ir close correctly. The keyfob or the button om the tailgate won’t work. Really heavy tailgate to close manually.

Noticed a sound coming from the car. I took it to the dealership which they said I would need my transmission replaced. They could only get me a refurbished one, which after parts and labor, it would cost 10,000 dollars. Upon talking with the technician, the transmission my car uses has been known to be faulty and having issues, usually after the warranty. So much so that Toyota did a recall on previous car years to extend the warranty for the transmission. The technician said they are replacing them often, which is why the supply is so low. These transmissions are the ones Toyota has been using since 2016, which have had many defects and causing issues. If this was known for years, why did Toyota continue to use them?

To Whom It May Concern, I am submitting this complaint to report a serious mechanical issue involving the transfer case on my 2022 Toyota Highlander. This problem raises concerns regarding the safety, reliability, and overall performance of the vehicle. While driving, I began hearing a grinding noise coming from the vehicle. Concerned, I brought the vehicle to an authorized dealership for a diagnostic inspection. I was informed that there is a transmission-related issue and that the vehicle requires a transfer case replacement. At the time of diagnosis, the vehicle had approximately 77,000 miles and has been primarily driven locally under normal conditions. This type of major drivetrain failure at such mileage is unexpected and concerning, especially given that the vehicle has been properly maintained. The failure of a critical component such as the transfer case can significantly affect vehicle control and drivability, posing a potential safety risk. This raises concerns about a possible defect in the drivetrain system or a broader issue affecting similar vehicles. I respectfully request that this matter be investigated to determine whether this is an isolated incident or part of a wider pattern. If necessary, appropriate corrective actions should be taken to ensure consumer safety. Thank you for your attention to this matter. I am available to provide any additional documentation, including service records and diagnostic reports, upon request.

I am reporting a premature transmission failure on a 2022 Toyota Highlander LE at approximately 85,000 miles. The vehicle began exhibiting a whining noise. When brought into the Toyota Dealership, I was notified that it needs a full transmission replacement. The vehicle was inspected by an authorized Toyota dealership, which determined that the transmission has failed and requires full replacement at an estimated cost of approximately $9,400. There were no warning lamps or messages of the problem prior to the failure. A transmission failing at this mileage creates a significant safety risk, especially when merging into traffic, accelerating from a stop, or maintaining highway speeds. This vehicle has been regularly maintained, with service performed through authorized Toyota dealerships. Despite this, Toyota has declined to provide assistance for the repair. This has caused a massive financial stress and strain. There is a documented pattern of similar transmission failures involving Toyota Highlander vehicles equipped with the 8-speed automatic transmission (UA80 platform) across multiple model years.This appears to be part of a broader pattern of premature transmission failures that may indicate a defect affecting vehicle safety. The consistency of complaints across multiple vehicles and model years suggests this is not an isolated incident. I am requesting that NHTSA investigate this issue for potential safety defects and determine whether further action, including recall or manufacturer accountability, is warranted.

During start up Headlight system malfunction and Pre-Collision system failure lights and waring came on.

The contact owns a 2022 Toyota Highlander. The contact stated that while driving at various speeds, there was an abnormal sound coming from the engine while the accelerator pedal was depressed. No warning light was illuminated. The vehicle was taken to a local dealer, where it was diagnosed and determined that the transmission needed to be replaced. The vehicle was repaired out-of-pocket. The manufacturer was made aware of the failure. The failure mileage was approximately 125,000.

Vehicle: 2022 Toyota Highlander Limited Mileage at failure: ~60,000 miles The driver seat began moving rearward without any driver input while the vehicle was being driven. The movement was intermittent and occurred multiple times over several days. In one incident, the seat moved rearward while my wife was driving, causing her to lose proper reach to the brake pedal and nearly lose control of the vehicle. The seat would sometimes move to the full rear position and continue attempting to move past the mechanical stop. The problem also occurred during vehicle startup and shutdown cycles. This condition creates a significant safety risk because the driver’s seating position can change unexpectedly while driving. In attempting to mitigate the problem, I tried to disable the power seat by removing the fuse. However, the power seat fuses on this vehicle are not clearly labeled and are mounted on the side of the interior junction block under the dash, making them inaccessible to the driver without removing interior panels. As a result, the malfunctioning system could not be quickly disabled. The vehicle required replacement of the driver seat control/track assembly at a cost of approximately $1,600. Uncommanded movement of the driver seat while driving appears to be a safety-related defect and should be investigated for potential recall or service campaign

UA80 Transmission failure @ 3.5 yrs old and 89k miles.

Failure of the rear hatch power struts. Door not opening or closing properly.

Throttle plate iced up in cold weather, causing computer to put the car in limp mode, creating a dangerous situation. Toyota had a TSB solution for this in 2023, but did not make the software update available until my vehicle failed.

My 2022 Toyota Highlander experienced transmission-related issues that affected the vehicle’s performance, reliability, and overall value. These problems caused inconvenience, safety concerns, and additional stress, and in some cases required diagnostic visits, repairs, or time without use of the vehicle. As a consumer who purchased the vehicle with the reasonable expectation of dependable operation, I believe compensation is warranted for the diminished value, disruption, and potential repair costs resulting from this defect.

The entire head unit in the center of the front console went crazy and started going blank, glitching out, and basically made it impossible to use any of the features associated with that screen unit. The 2022 Toyota Highlander's head unit controls infotainment (radio, streaming, navigation, phone) and integrates with vehicle settings for climate (auto AC, seat heaters/ventilators), lighting, door locks, and driver-assist features like Road Sign Assist and Parking Support Brake, with over-the-air updates available for connected models. It manages multimedia, Bluetooth, Apple CarPlay, Android Auto, Wi-Fi, and vehicle alerts, offering deep customization for audio, display, and connectivity. We promptly took the car into the Toyota Dealer and they determined it was a bad head unit and I had to pick up the car and they made us drive the car for about 1 1/2 weeks broken, while the part was in transit. After the part arrived, we scheduled visit for that part replacement. They later called and said that it was causing the same issues and had to do a further diagnostic and determined that the integragation control sub assembly computer (the cpu for the head unit?) was actually the bad part. The 2nd part was ordered and installed, and ultimately repaired the issue. We had limited control over the heater and keeping the ice off the windows and other issues with no navigation and other systems during this 1 1/2 week period. This is also the same screen that gives us the backup camera, and the 360 degrees camera views. Wow, not happy that such a major part failed with the car being so new. We bought the car brand new with just a few miles on it, and have bought every service and insurance package that Toyota offered when we purchased the car and have kept and maintained the car in excellent shape doing all maintenance exactly on schedule.

Transmission failure of 2022 Toyota Highlander LE at 82,329 miles. Safety compromised due to possible roadside failure.

The contact owns an Evenflo Car Seat, Model Number: 368124708, Model Type: Revolve 360 Slim, Manufactured Date: July 11, 2024. The car seat was being used in a 2023 Toyota Highlander. The contact received notification of NHTSA Campaign Number: 25C010000 (Child Seat). The contact stated that the head rest foam was exposed on the left and right sides of the headrest and that the child was picking out the foam as described in the recall. The manufacturer was contacted and provided pictures of the failure. The contact was advised by a representative from the manufacturer that a repair kit would be sent in the mail to repair the car seat. The contact received the repair kit and found an 8-inch-long by 3/12-inch-wide strip of tape. The contact stated that the repair kit was inadequate to complete the repair on the head rest. The contact had not attempted to call the manufacturer back about the repair kit.

While driving, the vehicle’s moonroof glass spontaneously shattered/exploded without impact. It sounded like a gunshot, which caused an immediate and dangerous distraction. There was no object strike that I am aware of and no prior warning. The sudden loud noise and breaking glass created a safety hazard due to distraction and potential glass intrusion.

When turning on the heated steering wheel and about 5-10 minutes, it seems there is smoke coming from the steering wheel leather and it’s very hot that almost burnt my hand and forced me to take my left hand off. I immediately turned the heated steering wheel and stopped. There is a burning spot left on the steering wheel also. The heating option still can be enabled and the same situation repeats (like no fuse was broken)

The contact owns a 2022 Toyota Highlander. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed, but the vehicle failed to accelerate as intended and made an unusual whining sound. No warning lights were illuminated. The contact's husband, a certified mechanic, diagnosed that the transmission had failed. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was filed. The contact related the failure to several unknown TSBs. The contact was informed that the repair was not covered under warranty. In addition, the contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 71,000.

Parked in sun and the SRS system malfunctioned, after power reset the system reset ok, LTA malfunction, headlight system malfunction Pre-collision malfunction.

early transmission failure and whining at 40,000 miles

AUTOMATIC TRANSAXLE WHINING FROM 35MPH-45MPH ACCELERATION. Needs to be replaced this is the third vehicle this week the dealership said had the same issue.

Transmission failed at 75K with no warning lights or prior evidence.

Transmission failed at 63,000 miles, new transmission was installed.

The contact owns a 2022 Toyota Highlander. The contact stated that while using the rear liftgate with the key fob or the actuator on the liftgate door, the liftgate failed to raise properly and failed to close properly. The contact stated that the liftgate made a beeping sound and then stopped. The contact had taken the vehicle to a local dealer several times and was unable to duplicate the failure. The dealer recommended changing both liftgate pistons. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 48,000.

I had been driving my 2022 Toyota Highlander XLE with 46k miles that I just got for about two weeks, so about 10 days out of the 14 i actually drove it from home to work and back home. Within those 10 days driving the SUV, 8 mornings and one afternoon the highlander engine had issues accelerating and shifting gears. Basically when pulling out on to a highway from a side street coming down a hill when pressing the gas to enter the highway and flow of traffic the engine stuttered from zero to 20mph causing the entire SUV to jerk repeatedly and the gears would have issues shifting from first to second. I had to let my foot off the gas pedal then press again repeatedly as the SUV kept jerking trying to accelerate forward stuck no more than 20 mph for 30 seconds then started to even out and climb up after a minute. I have caught this on video twice. This has caused me to hold up traffic on the highway behind me with no where to pull off because my particular side street comes out from a gulch cliff side. No check engine lights came on each time. I took it to an auto shop that did a minor test drive and suggested it go directly to Servco Toyota as it should have powertrain warranty on it still and they believed it was a fuel pump issue. The issue did not happen with this auto shop but I showed them the video. I scheduled an appt at Toyota and it is with them now. They did 2 test drive but could not replicate the issue and could not see any codes coming up. I opted to leave the vehicle with them to do more test drives where the issue has happened as I do not feel safe driving it and the manager also said they did not feel safe having their techs drive it so the manager will do it. Without check engine light/code they are saying they cannot check the fuel pump or do anything else but will try to do more test drives to replicate the issue. I have seen numerous Reddit, facebook group posts, and a petition about this same issue but no official recall or word from Toyota.

Four days ago, engine started making a whining noise when accelerating, especially in lower gears. No warning signs. 2022 Highlander Platinum is 3 years old, 80K miles, out of warranty; no extended warranty purchased due to historical, stellar Toyota reliability. Toyota service department at Toyota dealership today said whining is due to a bearing issue within the transmission (my personal mechanic inspected and said that is also likely) and cannot be repaired. Transmission could last another 10K-20K miles they said, before it becomes undrivable or just drops, causing a potential safety issue. Net, the entire transmission needs to be replaced to the tune of $9186. Just shocking.

The transmission began making a whining noise at about 70,000 miles. It gradually became more noticeable. We had recently completed a thorough service, including transmission fluid exchange at 68,538 miles at a Toyota dealer. In March 2026 we took it to a Toyota dealer at 75,196 miles to report the noise and the dealer said the noise was coming from the transaxle and advised replacing the transaxle, which will require replacing the transmission. This was confirmed by a second Toyota dealer a few weeks later. Upon further research, it is clear that this is a significant safety issue and I will need to expend between $6k - $8k for repair from an independent shop and at a much higher expense if done through a Toyota dealer.

Car developed a whining noise coming from transmission at 63,000 miles. Known manufacturing defect that will lead to transmission failure. No recall issued and Toyota would not extend warranty. I do not feel safe driving the car pending a transmission failure. Toyota’s solution is to replace the transmission at a cost of $9000.

When I am slowing down and coming to a stop, my car will surge forward. It feels like my brakes stop working for a second and that I pressed the accelerator. It has happened on flat road, hills and turns.

The car was parked at work and noticed the shattered panoramic moonroof when I got into leave.

See attached document for complaint.

This type of steering wheel cover on the steering wheel will wear out by 50,000 miles poor engineered

About 4 weeks a go i started hearing a whining noise from my Highlander. Thinking it was a belt we replaced. Whining continued to get worse only on acceleration. We are at 88,000 miles and it is now at Toyota getting a new transmission. Is there not something that can be done about this? I have read thousands of articles that show the UA 80E/F transmissions that are in the 2021-2022 models are junk. Luckily we bought a Toyota VSA and it is covering it. What about after 100,000 miles. Whats to say after another 80,000 it won't go out again which will cost me the $10,000. When the dealers put new transmissions in these vehicles are they using the same parts for the UA 80 E/F or the upgrade parts that fixed the 2023? If we have a VSA it should extended a year past the 100,000 mile mark because of the issue or they should have to replace them completely to match the 2023 models.

Parked in sun and the SRS system malfunctioned, after power reset the system reset ok,

Premature transmission failure

Ua80f/e transmission in the 2018-2022 Toyota Highlander are defective. Mine has a loud whistle while accelerating. Problems have been acknowledged by Toyota however they’re refusing to fix.

The screen is going out. The back tailgate hangs up and doesn’t go down.

Parked in sun and the SRS system malfunctioned, after power reset the system reset ok. Front camera malfunction, RSA malfunction & Pre-collision malfunction.

Parked in sun and the SRS system malfunctioned, after power reset the system reset ok,

The transmission on this vehicle has failed - I’ve been told by Toyota Dealer Maintenance that I need the transmission replaced on this vehicle with under 70,000 miles and just over three years old. I began hearing a whining noise while accelerating, and brought it in for service. No system warnings.

The part that failed is the driver side mirror cover. It has never been struck by anything and just flew off the side of the car while driving on the highway. This part flying off the car could cause an accident if striking a motorist, motorcycle, pedestrian. I do not have the part that flew off because I can't go back and pick it up off the highway. This just happened today. I have called a body shop to order a new part. The plastic part can only be replaced by purchasing the whole $1500 side mirror assembly. There was no sign that it was going fly off the car as there has never been struck by anything. it was in perfect shape just as the rest of the car.

Water leaking into airbag area. Known leak issue per NHTSA [XXX] ) from defective roof rack attachment clips. Per Toyota, not covered by Toyota unless car still under warranty. Leak issue is common issue with many Toyota (RAV4, Highlander). I cannot tell if the potentially waterlogged airbag area is defective unless I get into an accident to test it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

When starting up the vehicle, the headlight system malfunctioned light came on and a pre-collision system light came on. After shutting it off and restarting the vehicle. The lights were off.

UA80 transmission failure

When the vehicle is parked in the sun for 30 minutes or more. After pushing the start button, the SRS airbag system malfunction light came on. After restarting the vehicle, the airbag light was out.

Vehicle is parked in the sun for over 30 minutes and when the start button is pushed the Air Bag System Malfunction light is on. After restarting the light goes away.

While driving my 2022 Toyota Highlander (VIN: [XXX] , 29,427 miles), I have experienced multiple recurring safety defects that Toyota has been unable or unwilling to repair under warranty. •Front collision sensors frequently trigger without any object present, creating a risk of unexpected emergency braking at freeway speeds. •Transmission hesitates and surges unpredictably, sometimes propelling the vehicle into traffic. •In heavy rain, my windshield wipers activated on their own and multiple system failure warnings appeared (including ABS failure), nearly causing a crash. •Persistent startability issue when fuel is below half a tank. •Seatbelt malfunction caused a passenger to strike their head. •Seat heater failure, seat separation, persistent coolant odor, and nonfunctional factory wireless charger since purchase. These defects are intermittent but recurring, and their unpredictability increases the danger. Toyota and the dealer have failed to duplicate the issues during short test drives, but they continue to occur during normal operation. This vehicle remains under factory and extended warranty, yet repairs have been denied. I believe these defects pose a serious risk to myself, my passengers, and others on the road. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)