2025 Toyota Land Cruiser Complaint Log

Several of us on the Toyota forum are noting that the portion of the sunroof positioned toward the rear seat does not form a proper seal and is letting water into the vehicle. This in turn puts electronics at risk or being compromised and unsafe driving conditions.

Spontaneous shatter of rear passenger tempered glass. No prior damage to window.

Truck has 11000 miles. Waiting in drive thru, felt a jolt, like someone rear ended me. 3 warnings came on “system malfunction, Hybrid system malfunction , and drive/start malfunction. Truck was stuck in 2nd gear. Drove to parking lot, turned truck off. Was able to drive to dealership. 23 days at dealership, replaced transmission under warranty. Solenoid problem.

The owner reports that at slow, consistent speeds [approx. 1–10 mph] on an incline, including steep paved city roads and well-maintained alpine roads, the transmission/EV temperature increases quickly. Under similar low-speed inclines where speed fluctuates [approx. 1–25 mph], temperatures rise rapidly and result in overheating. This occurs both on-road and off-road. Once the transmission exceeds normal operating temperatures, reverse, 1st & 2nd gears exhibit abnormally harsh engagement, often with an audible thud and a physical impact felt by the driver and passengers. Multiple diagnostic attempts have been made at the dealership level. The only confirmed finding was elevated transmission temperatures. Because the transmission has not fully failed, no diagnostic fault codes are stored and no warnings have been logged by the vehicle, including the overheating transmission alert, no repair or corrective action has been offered. The only recommendation has been to operate the transmission manually and use 4L during slow-speed driving. Attempts were also made at the corporate level, which resulted only in redirection back to the dealership with the same workaround having been advised. When the owner asked whether 4L should be used during stop-go traffic on an incline while on a freeway, a Toyota representative confirmed that it should. This guidance is considered misinformation, as it contradicts Toyota’s 4WD user manual and could result in catastrophic engine and transmission damage. The owner has remained in communication with the dealership; however, no meaningful efforts have been made to resolve the issue. As Toyota has stated there is no available fix, the owner has been advised to pursue arbitration.

The contact owns a 2025 Toyota Land Cruiser Hybrid equipped with Yokohama Tires, Tire Line: Geolandar X-CV, Tire Size: 265/60/R20, DOT Number: 14UOHY6L2462. The contact stated that while his wife was driving 60 MPH, the rear driver's side tire unexpectedly experienced a blowout. A tire message was displayed on the instrument panel. The contact's wife pulled over and had the vehicle towed to an independent mechanic, who replaced the rear driver's side tire. The tire was original equipment. The dealer was made aware of the failure. The tire manufacturer was not made aware of the failure. The tire and vehicle failure mileage was 5,000.

As I was driving with my family at normal freeway speeds, a loud explosion rang out from the top of vehicle. The sunroof glass exploded and fell onto us below. There was no other cars near us, and no overpass. When the glass exploded, it sounded like a bomb, and appeared pressure was the reason, as it exploded upward, leaving the shape of an exploded volcano on the top of the sunroof. No rock or other object could have caused this from the outside: the impact would have had to come from inside of the vehicle. The vehicle is currently at the dealership being inspected.

We have a brand new Toyota Land Cruiser which is roughy two months old with just over 2000 miles on it. The plastic on our side views mirrors are literally melting as is the plastic on the side of the doors. The dealership refers to this as a “common” Toyota compliant called solar convergence which is NOT covered under the manufacturer’s warranty. While the immediate damage is not causing a loss of visibility as the distortion continues it certainly will at some point. We have yet to receive a cost repair: Toyota should be forced to recall all Land Cruiser which use plastics known to be prone to solar convergence and replace all plastic at no charge. This is simply appalling that they are allowed to use these cost cutting materials in something as important as a side view mirror.

The Land Cruiser sent me to the ER for 6 staples in my head. When reaching in through the rear window I hit my head on the sharp camera mount. It has a very hard edge that is also mounted much lower than the window opening.

Lane Keeping assistance and Lane Departure warning include components that allow the vehicle to steer itself. They may be subject to cyber-attack and/or otherwise malfunction. it is my experience that one or the other is causing my vehicle to veer into other lanes of traffic as well as oncoming traffic on the other side of the road. I own the vehicle outright and it is available for inspection upon request. I have expressed my concern numerous times to Toyota. as an aside, on a second Toyota I owned, the hydrogen Mirai, I had similar concerns. and the dealer said it was the alignment and showed me a report stating that it was out of alignment and that they fixed the alignment. it did not resolve the problem, and I sold them the vehicle back at substantial loss to myself. I feel that I take my life in my own hands every time I get behind the wheel of the Land Cruiser, and I do not believe I can justify that risk anymore. No not with this vehicle. Allegedly Yes the vehicle has been inspected by the Manufacturer. It has certainly been to the dealership five to seven times since I bought it in March of 2025. There were no warnings of the failure.

Since new, the brakes squeak loudly when backing up.

From 3,000 miles to now 8,300 miles, it started occasionally when you put it in reverse a loud squeal, like the brakes are going bad, now it’s literally every time you put it in reverse. Dealership said “most all of new Toyota suv and full size truck are doing it, and there’s nothing they can do

Vehicles brakes squeal when reversing on startup after vehicle has been allowed to sit. Braking at 10mph or slower is not smooth and has an abrupt sudden loss when transitioning from the energy regeneration to the hydraulic brakes.

The brakes when in reverse squeal the loudest I have ever heard in a car (even those that I have had over 150K miles. The car, with only 4272 miles on it, is now doing this pretty much each time I go in reverse. Today, 5/30/2025 the dealership was able to reproduce the problem. However, they say that Toyota has not made a remedy available. This is disturbing considering it is the brakes and the noise is loud. To me, squealing brakes indicate brakes that could fail - that is a safety concern.

The driver’s side mirror vibrates at highway speeds (to the point of blurriness, distortion, distraction). My local Toyota dealership confirmed the issue, however they said it happens on all land cruisers so they aren’t willing to repair it. It’s a manufacturing defect and safety issue. It’s totally unacceptable and if the issue exists across the entire product line, Toyota should be held responsible for fixing the issue through a recall process.

My new Land Cruiser only has 2,000 miles, but the brakes squeal in reverse. It sounds like metal on metal—pretty loud and annoying. Not what I expected from a brand-new vehicle.

Brakes are squealing when in reverse. After the vehicle has not been driven for a day or even parked for more than an hour. Placing the vehicle in reverse, when backing out of the carport and turning the steering wheel to the left, there is a bad brake squeal. Had the same issue on my 2024 Toyota Tundra. That was fixed under T-SB-0043-24. The 2022-2024 Lexus GX550 has the same issue and has had a Service Bulletin issued L-SB-0036-24. The GX550 and Toyota Landcruiser use the same brakes. Dealership will do nothing till a SB is issued.

On this vehicle, whenever 4 Low is selected, or in 4 High (normal driving mode) any off-road driving mode is chosen, a warning appears on the digital instrument cluster stating "VSC Turned OFF Pre-Collision Brake System Unavailable". While this warning is up, no other instrument cluster functions can be accessed. Hitting the button to dismiss this warning will only make it go away for five seconds, then it will repeat and once again draw the driver's attention off the road and to the instrument cluster. It serves as a constant distraction and impediment in the most difficult driving conditions. The only way to make it not reappear every 5 seconds is to stop, go into the safety items menus, and disable pre-collision braking which then unnecessarily reduces the safety of the vehicle once it is back in a normal driving mode. This waring which repeats every five seconds must be a software bug, other similar warnings do not return once dismissed.

The contact owns a 2025 Toyota Land Cruiser. The contact stated that while in reverse(R) and depressing the brake pedal, the vehicle made an abnormal loud sound. The vehicle was taken to the dealer, who was unable to diagnose the vehicle. The manufacturer was informed of the failure and a case was filed. The manufacturer referred the contact to the NHTSA Hotline to file a safety complaint. The failure mileage was 21,000.

The Land Cruiser suddenly became sluggish and stopped itself with no input to the accelerator or brakes upon pulling into a parking spot. A center differential lock indicator with a flashing red lock was on the dashboard. Driver attempts of stopping and restarting vehicle and pushing the center differential lock control button did nothing. Vehicle was towed to the selling dealer and the problem was reproducible and issue was not resolved. After diagnostic review with Toyota Corporate technician assistance, a diagnosis of “faulty transfer case actuator” was concluded after one week in the service department.

2025 Land Cruiser bought 7 months ago constant rattling and tapping noise near passenger rear near pillar B and C. Brought to the dealer for corrective action to identify, address and to resolve the problem due to annoying ticking, rattling and tapping noise while travelling on a rough road. According to a service adviser their mechanics from dealer dismantled panels and head liners to pinpoint noise and find out that, the noises is located near pillar C and pillar B. As recommendation by the service adviser the Land Cruiser needed to be bring to a car body shop to reweld parts from both pilar B and C that was creating the rattling noise. I believe the 2025 Land Cruiser have a manufacturer welding defects that creating the rattling and tapping noise which is needed to be thoroughly investigated. Pillars a, b, c, and d on cars which have welding defects can compromise the safety of the vehicles and its occupants. 1. It weakens the structure and reduce crashworthiness. 2.Failure of welded components will reduce strength and load bearing. 3.Risk of cabin collapse. 4.It impact on safety features this areas is where airbags and safety belts been supported. 5. Welded defects will increase risk of accidents and injury.

The sunroof exploded while driving. The sound was as loud as a gunshot. Felt the vibration. The road was an on-ramp to the freeway. If the headliner door had been open, I would have been covered in glass and possibly injured due to glass fragments. Outside temperature has been in the low 20's at night and mid 40's during daylight hours.

Brakes are squealing when in reverse. This was a known issue with 2022-2024 Toyota Tundra's. The service bulletin was number T-SB-0043-24 to change out front rotors and brake pads and mounting hardware. After that no more squeal. It was coming from the front end when backing up. The same issue is occurring on the 2024-2025 Toyota Land Cruiser's. I have attached 2 videos showing the squeal. After the vehicle has not been driven for a day or two, on a cold start and placing the vehicle in reverse, when backing out of the driveway and turning the steering wheel to the left, there is a bad brake squeal. The vehicle was purchased new with 13 miles on it and currently has 325 miles on it and the problem started when vehicle was purchased. I have the incidents on video and can provide if needed for proof.

Everytime I put my car in reserve the brakes screech so long. I have noticed it on other Land Cruisers as well. I am fearful of something happening with the brakes. Safety is obviously a priority and I have not seen anything from Toyota on this.