NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2013 Toyota RAV4. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
TRANSMISSION HESITATES 2 TO 3 SECONDS BEFORE CHANGING FROM PARK TO DRIVE OR REVERSE TO DRIVE AND JUMPS WHEN IT GOES TO DRIVE IF YOU DON'T LEAVE YOUR FEET ON THE BRAKE PEDAL UNTIL IT GEARS.
TL* THE CONTACT OWNS A 2013 TOYOTA RAV4. THE CONTACT STATED THAT THE FRONT PASSENGER DOOR COULD NOT BE UNLOCKED AND OPENED. THE OWNER WAS ONLY ABLE TO UNLOCK THE DOOR FROM THE FRONT DRIVER'S SIDE MASTER LOCK. THE CONTACT STATED THAT ALL THE DOORS HAD PREVIOUSLY EXPERIENCED THE FAILURE AND THE DOOR ACTUATORS WERE REPLACED. ANDREW TOYOTA (1620 W. SILVER SPRING DR., MILWAUKEE, WI) AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.
ROOF PAINT PEELING OFF
MY FRONT WINDSHIELD HAS A CRACK FROM ONE END TO THE OTHER. THIS APPEARS TO BE A DEFECT IN THE GLASS SINCE THERE WAS NO IMPACT. IT WAS FIRST NOTICED WHEN THE WINDSHIELD WAS COVERED WITH ICE AND THE DEFOGGER WAS WORKING TO MELT IT. THE VEHICLE WAS NOT MOVING AS IT WAS PARKED IN MY DRIVEWAY.
MY 2013 TOYOTA RAV4 IS SHOWING TRANSMISSION ISSUES. AFTER STARTING, PUT IN GEAR AND IT WON'T MOVE, JUST REVS LIKE IN NEUTRAL. WHEN I SHUT OFF AND RESTART IT RUNS. THIS HAS HAPPENED TO ME 4 DIFFERENT TIMES IN THE PAST 2 MONTHS, AND ONE TIME I WAS IN A LINE OF CARS AND WHEN IT WAS MY TURN TO GO, IT WAS JUST REVVING. I HAVE BROUGHT IT TO MY LOCAL DEALER 3 TIMES FOR THIS, ONE TIME THEY HAD IT FOR 3 DAYS AND ANOTHER TIME OVERNIGHT SO THEY COULD DO A COLD START AGAIN. THEY TOLD ME THEY COULD NOT FIND ANY PROBLEMS. THERE IS SOMETHING DEFINITELY WRONG WITH IT. THERE ARE ALSO TIMES WHEN GOING DOWN THE ROAD IT LIKE SHIFTS TO A LOWER GEAR, LIKE SOMETHING HOLDING IT BACK.
MY HUSBAND AND I WERE CARPOOLING TO WORK. WHILE DRIVING ON THE HIGHWAY WITH MINIMAL TRAFFIC IN A CLEAR STRAIGHT AWAY (NO OVERPASSES) WE HEARD WHAT SOUNDED LIKE A GUN SHOT AND I PANICKED. MY HUSBAND THOUGHT I MAY LOOSE CONTROL OF THE VEHICLE OUT OF FEAR. HE WAS ABLE TO COACH ME TO PULL OFF THE HIGHWAY SO WE COULD INSPECT THE VEHICLE. THE SUNROOF HAD LOOKED LIKE IT EXPLODED FROM THE INSIDE OUT. WE CALLED THE DEALERSHIP WHICH STATED THEY DO NOT COVER ANY GLASS DAMAGE AND REFERRED ME TO SAFELITE WHICH THEN REFERRED ME TO SUNROOF EXPRESS FOR REPAIR. THIS WAS EXTREMELY UPSETTING AS NOTHING STRUCK THE VEHICLE AND WE FEEL THAT WE WERE NOT AT FAULT. WE DID NOTHING TO CAUSE THE BREAKAGE.
CAR WON'T START. PANEL TURNS ON BUT IT WON'T ENGAGE THE STARTER. CAN HEAR A BUZZ NOISE, LIKE A MAGNETIZED COIL GOING OFF. SHIFTER IS LOCKED. STEERING WHEEL IS LOCKED. BRAKE IMPOSSIBLE TO PUSH DOWN. ONLY WAY I CAN START THE CAR IS WITH THE EMERGENCY PROCEDURE PUSHING THE START BUTTON FOR 15 SECONDS. BUT STILL THE SHIFTER IS BLOCKED IN PARKING AND TO BE ABLE TO DRIVE THE CAR I NEED TO USE THE LITTLE SWITCH UNDER THE BUTTON SIZE COVER NEXT TO THE SHIFTER. TOYOTA HAS NO CLUE WHAT IS GOING ON. VEHICLE HAS 45K MILES
MY SEAT DRIVER SIDE SEAT BELT DID NOT WORK IN A CRASH BUT THE PASSENGER WORKED
My 2013 RAV4 is having torque converter issues and shudders at low acceleration. Toyota issued a customer bulletin with an extended warranty deadline of 8 years of first use or 150K miles. My car started having this issue sometimes in 2018 and Toyota dealership diagnosed it as replace bolts. I explained to Toyota but they said extended warranty has expired and will not cover costs to get torque converter/transmission fixed. Now the issue on my car has gotten worse and brought it up with dealership again this year and they linked it to the customer notice which had expired. Now, Toyota corporation won't make an exception and assume that I had tried to get it fixed the first time within an active warranty in 2018. Issue is with torque converter and transmission shudder at low acceleration.
THIS IS THE SECOND TIME IN SIX MONTHS I HAVE HAD TO REPLACE THE REAR WINDSHIELD ON MY RAV4. BOTH TIMES IT HAD BEEN PARKED IN A PARKING SPOT OUTSIDE WHEN THE WINDOWS SHATTERED. BOTH TIMES THERE DIDN'T SEEM TO BE A VISIBLE REASON TO HAVE CAUSED THE SHATTERING OF THE WINDOW .
TL* THE CONTACT OWNED A 2013 TOYOTA RAV-4. THE CONTACT STATED THAT VEHICLE WAS PARKED IN A PARKING SPACE WHEN SHE SHIFTED THE GEAR SHIFTER INTO REVERSE AND THE VEHICLE STALLED. THE VEHICLE RESTARTED ITSELF. THE CONTACT DROVE THE VEHICLE AROUND THE CORNER AND THE VEHICLE STALLED ONCE MORE. THE CONTACT LOOKED UP AND SAW GRAY SMOKE COMING FROM UNDER THE HOOD AND ALL OF THE WARNING LIGHTS ILLUMINATED. THE CONTACT EXITED THE VEHICLE WHEN SHE SAW GRAY SMOKE BILLOWING AND WITHIN SECONDS OF EXITING THE VEHICLE, IT WAS ENGULFED IN FLAMES. THE POLICE AND FIRE RESCUE WERE ON THE SCENE AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A LOT AND THE INSURANCE COMPANY DEEMED IT TOTALED, BUT COULDN'T DIAGNOSE WHAT THE FAILURE WAS SINCE THE VEHICLE'S EXTERIOR FRAMES WERE ONLY LEFT. THE CONTACT INFORMED CHARLES MAUND TOYOTA (8400 RESEARCH BLVD, AUSTIN, TX 78758) OF THE FAILURE. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND OPENED A CLAIM, HOWEVER THEY LATER INFORMED THE CONTACT THAT THE CLAIM WAS DENIED SINCE THERE WAS NO INDICATION THAT A DEFECT CAUSED THE FIRE. THE MANUFACTURER INFORMED THE CONTACT THAT UPON INSPECTION, THE J HOOK WAS MISSING AND THE POSITIVE BATTERY CABLE WAS WELDED TO THE BATTERY HOLD DOWN BRACKET AS THE FAILURE. THE CONTACT STATED THAT SHE SAW A NEWS ARTICLE THAT NHTSA WAS PROBING ENGINE COMPARTMENT FIRE FOR 2013-2018 TOYOTA RAV4, AND BELIEVED THE FAILURE WAS RELATED. THE FAILURE MILEAGE WAS 39,187. *BF*LN
THE RAV4 2013 IS NOT EVEN 5 YEARS OLD YET. THE CAR DOES NOT SPEED UP WHEN PRESSING GAS AND JERKS SUDDENLY. PER DEALER, THERE IS A PROBLEM WITH THE COMPUTER CONNECTED TO THE TRANSMISSION AND HAD A LOT OF CUSTOMERS WITH THE SAME PROBLEM.
PRESSURE SENSORS MAL FUNCTIONING. I TOOK IT TO THE DEALER THEY SAID IT MIGHT BE DAMAGED WHEN TIRES WERE REPLACED AND ASKING DIAGNOSTIC FEES AND REPAIR CHARGES. THIS WAS AN ON GOING PROBLEM IN THIS CAR
TAKATA RECALL WHILE DRIVING, THE VEHICLE TENDS TO SUDDENLY GIVE OFF A "JERKING" SOUND. WHEN THIS HAPPENS, THE VEHICLE TEND TO JIGGLE OR SHAKE THEN GOES BACK TO NORMAL. THIS HAS BECOME FRIGHTENING, ESPECIALLY WHEN DRIVING ON THE HIGHWAY. THIS USUALLY HAPPENS WHILE THE VEHICLE IS IN MOTION. THIS EVENT HAS HAPPENED ON THE HIGHWAY, LOCAL ROAD, CITY STREETS, IN FACT, ANYWHERE. IT JUST HAPPENS WITHOUT WARNING. IT IS HAPPENING MORE OFTEN, HENCE I AM VERY CONCERNED NOW. THE LATEST OCCURRENCE WAS SUNDAY, JUNE 10, 2018. BEFORE THAT, IT WAS INFREQUENT, AND I THOUGHT IT WAS NORMAL OVER THE YEARS, BUT NOW IT IS HAPPENING TOO OFTEN.
THIS REPAIR IS FOR THE PISTONS ON THE REAR LIFT GATE OF THE 2013 TOYOTA RAV 4
SPEEDOMETER IS NOT ACCURATE. WHEN USING AN EXTERNAL GPS UNIT IN OTHER VEHICLES, THE SPEED ON THE SPEEDOMETER IS ACCURATE. WHEN I AM DRIVING IN THIS 2013 TOYOTA RAV 4, THE SPEEDOMETER SAYS 60 MPH BUT THE GPS SAYS 57 MPH. THE FASTER YOU DRIVE , THE LARGER THE DISCREPANCY.THIS IS A LIMITED WITH 18 'WHEELS, MAYBE IT WAS SET FROM THE FACTORY FOR 17' WHEELS?
TL* THE CONTACT OWNED A 2013 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 10 MPH ON A ROAD WITHOUT SIDEWALKS, A BICYCLIST MADE A SUDDEN RIGHT TURN AND ENDED UP TOO FAR IN THE ROADWAY. THE BICYCLIST ALSO HAD A DOG ON A LEASH. TO AVOID HITTING THE PEDESTRIAN AND DOG, THE CONTACT SUDDENLY SPED UP TO APPROXIMATELY 20 MPH AND STEERED TO THE RIGHT. DUE TO THE LAYOUT OF THE ROAD, THE CONTACT'S VEHICLE ENDED UP IN A CREEK OFF THE ROAD NEARBY. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOWED AND TOTALED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A CONCUSSION AS WELL AS INJURIES TO THE HEAD, ARMS, AND CHEST. MEDICAL ATTENTION WAS NEEDED. THE CONTACT STATED THAT THE VEHICLE RECEIVED SEVERE DAMAGE TO THE FRONT END AND INTERIOR DUE TO THE WATER THAT ENTERED THE VEHICLE. THE CONTACT HAD NOT TAKEN THE VEHICLE TO THE DEALER AND WAS WAITING FOR AN OFFICIAL DAMAGE REPORT FROM THE INSURANCE COMPANY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY WOULD NOT BE ABLE TO DO ANYTHING UNTIL IT WAS DETERMINED IF THE SENSORS WERE HIT AT THE TIME OF THE CRASH. THE FAILURE MILEAGE WAS UNKNOWN.
WHILE MY DAUGHTER WAS DRIVING ON THE INTERSTATE IN OKLAHOMA HER SUNROOF EXPLODED AND SHATTERED INTO SMALL PIECES OF GLASS WITHOUT ANY WARNING. SHE DID NOT HEAR ANYTHING HITTING IT PRIOR TO IT EXPLODING. IT JUST HAPPENED.
THIS COMPLAINT INVOLVES SUDDEN ACCELERATION. IT OCCURRED TWICE, ONCE WHEN SHIFTING FROM DRIVE TO REVERSE AND AGAIN WHEN YOU GET SHIFTING FROM REVERSE TO DRIVE. THE CAR WAS AT A STANDSTILL BOTH TIMES. THE FIRST TIME WAS APRIL 2017. I WAS DRIVING ALONG A NEIGHBORHOOD STREET AT 20 MPH. WHEN I STOPPED AND PUT THE CAR IN REVERSE, IT SHOT OFF LIKE A ROCKET. I APPLIED THE BRAKES; THE CAR STARTED SPINNING AROUND. I PULLED THE EMERGENCY BRAKE AND THE CAR STOPPED. THE SECOND EVENT OCCURRED ON JANUARY 4, 2018. I WAS BACKING OUT OF A PARKING SPACE; I STOPPED SO I COULD RENTER THE SPACE. WHEN I SHIFTED FROM REVERSE TO DRIVE, THE CAR ROARED OFF AND BECAME AIRBORNE. IT FLEW OVER THE MEDIAN AND HIT THE CAR PARKED IN THE SPACE OPPOSITE. THE TIME BETWEEN WHEN IT ACCELERATED AND WHEN IT HIT THE OTHER CAR WAS SO FAST I DID NOT HAVE TIME TO APPLY THE BRAKES. IT FELT LIKE WE WERE FLYING AND THE CAR WAS IN TOTAL CONTROL. I FEEL THERE IS SOME FLAW IN THE ELECTRONIC SYSTEM CONTROLLING THE GEARS. NO POLICE REPORT WAS FILED BECAUSE IT OCCURRED ON PRIVATE PROPERTY. MY PASSENGER WAS SLIGHTLY INJURED - A BRUISED CLAVICLE, PROBABLY FROM THE SEATBELTS.
TL* THE CONTACT OWNS A 2013 TOYOTA RAV4. WHILE DRIVING 65 MPH, THE SUN ROOF SHATTERED. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO MARIETTA TOYOTA (750 COBB PKWY S, MARIETTA, GA 30060), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS APPROXIMATELY 89,000.
2013 RAV4 LIMITED W/ 63,000 MILES. VEHICLE EQUIPMENT WITH SMART KEY PUSH BUTTON START. FOR TWO YEARS THIS VEHICLE HAS HAD A INTERMITTENT IGNITION FAILURE. SCENARIO: CAR IS UNLOCKED, KEY FOB IS RECOGNIZED, FOOT ON BRAKE, PUSH START AND NOTHING HAPPENS. THE ANTI-THEFT COLUMN LOCK WILL NOT RELEASE AND THE CAR WILL NOT RESPOND TO ITS START COMMAND. THEN IT WILL. THERE IS NO CONSISTENT PATTERN TO WHEN IT WILL FAIL OR WHEN IT WILL "FIX" ITSELF. RECENTLY IT HAS REACHED A LEVEL OF FAILURE THAT ITS TOO RISKY TO TAKE ANY PLACE AND EXPECT TO START AND GET HOME SAFELY. THE CAR HAS BEEN IN AND OUT OF DEALER SERVICE 12 PLUS DAYS IN THE LAST 30. DEALER HAS EXPERIENCED THE ISSUE AND HAS DONE EXTENSIVE DIAGNOSIS, CONCLUSION IS, ITS NORMAL. I PURCHASED THE EXTENDED WARRANTY IN 2013 AND WHAT TOYOTA HAS PROVEN IS THEY ARE UNWILLING OR UNABLE TO REPAIR. I NOW RESORT TO DISCONNECTING THE BATTERY BEFORE PUTTING CAR IN PARK OR CLOSING THE DOORS SO THE ANTI THEFT WON'T LOCK. DOORS AND STEERING WHEEL WON'T LOCK SO WHEN I RECONNECT THE BATTERY IT WILL START. IT HOWEVER RUNS REALLY BADLY UNTIL IT RECALIBRATES. A RELATED CONCERN OF MINE IS THIS INTERMITTENT UNLOCK PROBLEM MAY SUDDENLY LOCK WHILE DRIVING. I HAVE REPORTED THIS TO TOYOTA CORPORATE AND HAVE A CLAIM. I HAVE REPORTED TO LOCAL ATTORNEY GENERAL CLAIMING VIOLATION OF SERVICE CONTRACT. I HAVE READ ON LINE OTHER TOYOTA OWNERS HAVE EXPERIENCED THIS BUT I'VE NOT READ OF A SOLUTION. I SERVICE RECORDS, EMAILS AND RELATED CLAIMS DOCUMENTS. THIS FIRST OCCURRED IN 2017 AND HAS GROWN FROM AN ANNOYANCE TO UNACCEPTABLE. THANK YOU
TL* THE CONTACT OWNS A 2013 TOYOTA RAV4. WHILE DRIVING APPROXIMATELY 2 MPH AND SLOWING DOWN TO PARK, THE VEHICLE ACCELERATED. THE MAINTENANCE REQUIRED AND HORSESHOE WARNING INDICATORS ILLUMINATED. THE CONTACT QUICKLY CUT OFF THE ENGINE TO STOP THE VEHICLE. WHILE DRIVING APPROXIMATELY 60 MPH ON THE HIGHWAY, THE FAILURE RECURRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE RECURRED TWICE. THE CONTACT ALSO STATED THAT THE KEY INTERMITTENTLY DID NOT UNLOCK THE DOORS. THE FAILURES WERE NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.
BOTH POWER LOCKS FOR THE DRIVER AND PASSENGER SIDE HAVE STOPPED WORKING. THE FUSES ARE FINE. IT SEEMS IT'S AN ACTUATOR ISSUE COMMON WITH TOYOTAS.
AT FIRST IT HAPPENED ONLY WHEN TURNING CORNERS OR STARTING FROM A STOP LIGHT. THE CAR WOULD JUST SEEM TO STALL FOR 3-4 SECONDS, THEN RESUME NORMAL ACCELERATION. THIS HAS HAPPENED SEVERAL TIMES OVER PAST YEAR. YESTERDAY IT HAPPENED WHILE ON MAIN HIGHWAY AT 65 MPH. "SCARY!" I STARTED LOSING SPEED, THEN IT RESUMED NORMAL SPEED AFTER 3-4 SECONDS. I TALKED TO TOYOTA SERVICE MANAGER TODAY. HE SAYS THERE'S NO WAY TO DIAGNOSE THE PROBLEM UNLESS THEY CAN DUPLICATE IT. THAT MIGHT TAKE 100S OF MILES AS IT"S SO INTERMITANT. HE CLAIMS THEIR COMPUTER WON'T SHOW A CODE FOR THE PROBLEM. I AM AT A LOSS AS TO WHAT TO DO. IF IT LOSES POWER ON A CROWED FREEWAY IT COULD BE QUITE DANGEROUS. THE VEHICLE HAS 44000 MILES.
TL* THE CONTACT OWNS A 2013 TOYOTA RAV4. WHILE THE CONTACT'S SPOUSE WAS DRIVING 20 MPH THROUGH AN INTERSECTION, SHE STRUCK AN ONCOMING VEHICLE HEAD ON. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE CRASH. AN AMBULANCE ARRIVED AT THE SCENE, BUT THERE WERE NO INJURIES OR MEDICAL ATTENTION REQUIRED. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP WHERE IT WAS AWAITING INSPECTION. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
WHILE OPENING THE TRUNK, WHICH IS ELECTRIC, THE RIGHT LIFT GATE PISTON BLEW AND SEPARATED FROM THE BALL MOUNT. AT THAT POINT THE TRUNK/HATCH WOULD NOT WORK ELECTRICALLY OR BY HAND. IN FACT THE MALFUNCTION OF THE PISTON WAS SO INTENSE IT CAUSED SIGNIFICANT DAMAGE TO THE BODY OF MY CAR, BUCKLING THE BACK ROOF, SHIFTING THE DOOR AND BUCKLING THE HINGES. THE GRAND TOTAL OF DAMAGE IS WELL OVER $5000. TOYOTA WAS WELL AWARE OF THIS DEFECT. IN FACT I HAVE THEIR TECHNICAL SERVICE BULLETIN FROM TOYOTA THAT DISCUSSES THE PROBLEM IN DETAIL (T-SB-0168-13 FOR WHICH I AM SENDING YOU A COPY). THE PISTON, KNOWN AS AN ACTUATOR HAS BEEN CHANGED AFTER A CERTAIN VIN # (SEE PAGE #2 OF ATTACHED BULLETIN). BECAUSE OF THE DEFECT I NOW HAVE TO REPLACE THE UNAFFECTED PISTON ALSO. EACH PISTON COSTS $686.16 FOR THE PART ALONE. IF THE CAR IS UNDER WARRANTY THEY COVER REPAIR, AS I HAVE OWNED MY CAR FOR ALMOST 4 YEARS, IT IS NOT COVERED. TOYOTA NOT ONLY KNEW ABOUT THE DEFECT, THEY CHOSE NOT TO NOTIFY THE CAR OWNERS'. IF THE PISTONS HAD BEEN REPLACED, ALL OF THE OTHER DAMAGE WOULD NOT HAVE OCCURRED. SEVERAL MECHANICS I SPOKE WITH COULD NOT BELIEVE THIS WAS NOT A RECALL. IF AN ANIMAL HAD BEEN IN THE BACK OR WORSE YET, IF IT OCCURRED AS IT WAS OPEN, IT COULD POTENTIALLY CAUSE SIGNIFICANT INJURY OR WORSE. APPARENTLY TOYOTA DOES NOT HAVE AN OBLIGATION TO REPAIR THIS AS IT IS NO LONGER UNDER WARRANTY. IF DEEMED A RECALL THEY WOULD NEED TO ADDRESS THIS AT NO COST TO THE CONSUMER. WE CONTACTED TOYOTA; THEY HAVE OFFERED US $2500 AS 'GOODWILL', WHICH IS LESS THAN 50%. AT THIS POINT I AM HAVING THEM DO THE ACTUAL MECHANICAL WORK, AND WILL ALSO HAVE TO PAY OVER $1100 OUT OF POCKET TO COVER THE FULL COST OF THE MECHANICAL REPAIR. THIS STILL WILL NOT ADDRESS THE BODY WORK. THEREFORE THIS WILL DEVALUE MY CAR, AND ALSO RUNS THE RISK OF RUSTING AS THE PAINT IS DAMAGED.
TORQUE CONVERTER FAILED SUDDENLY WHILE CROSSING A HIGHWAY BRIDGE WITH NO BREAKDOWN LANE. NO PRIOR WARNING, JUST SUDDEN RPM JUMP TO REDLINE AND NO ABILITY TO ACCELERATE. WAS ABLE TO COAST ACROSS THE BRIDGE TO AN EXIT RAMP. DEALER DIAGNOSED THE PROBLEM AS A TRANSMISSION FAILURE. SINCE CAR WAS OUT OF WARRANTY, WE BROUGHT IT TO AN INDEPENDENT SHOP WHO FOUND IT WAS ACTUALLY THE TORQUE CONVERTER. THE SPLINE CONNECTION TO THE STATOR WAS BROKEN, EITHER THE WELD BROKE OR THE OVERRUNNING CLUTCH GAVE OUT. THIS IS THE SECOND TORQUE CONVERTER IN THE CAR. THE FIRST WAS REPLACED DUE TO A SHUDDERING ISSUE 2 YEARS AGO AT 45,000 MILES. THIS FAILURE OCCURRED AT 78,000 MILES. TOYOTA DENIES ANY RESPONSIBILITY SINCE THE SECOND FAILURE OCCURED OUTSIDE THE 1 YEAR REPAIR WARRANTY. INDEPENDENT RESEARCH SHOWS THIS LIKELY ISN'T ISOLATED AND IS RELATED TO DEFECTS WITH THE SIMILAR CAMRY TORQUE CONVERTER. TRANSMISSION WAS TORN DOWN AND REBUILT OUT OF PRECAUTION AND NO DAMAGE WAS FOUND, THUS THE FAILURE WAS ENTIRELY DUE TO A DEFECTIVE TORQUE CONVERTER. I BROUGHT THE PART TO THE DEALER SO THAT THEY COULD WITNESS THE FAILED PART. TOYOTA ALSO CONFIRMED THAT THERE WAS NO PREVENTATIVE MAINTENANCE REQUIRED ON THE TRANSMISSION.
IN MAY, 2017 THE FRONT PASSENGER DOOR LOCK ACTUATOR QUIT WORKING. I PAID OVER $600 TO HAVE IT FIXED. THIS WEEK, THE FRONT DRIVER'S SIDE ACTUATOR HAS QUIT. ON BOTH DOORS, THEY WILL ONLY LOCK IF I MANUALLY PUSH THE LOCK. WE HAVE HAD MANY CARS OVER THE YEARS AND HAVE NEVER HAD THIS PROBLEM. I DO SOME RESEARCH ONLINE AND FIND OUT IT'S A COMMON PROBLEM WITH TOYOTA. NOT HAPPY! I CAN UPLOAD A PICTURE OF THE INVOICE FROM THE FIRST LOCK IF YOU NEED IT, BUT THAT'S ALL I HAVE.
CAR PAINTING IS DETACHING. A SMALL HOLE IS FORMED AND THEN BECOME BIGGER EVERY DAY.
SQUIRRELS CRAWLED INTO THE HOOD AND CHEWED THE BATTERY CABLE WIRE AND TURN SIGNAL WIRE, THIS HAPPENED 2 DAYS IN A ROW AFTER REPAIRS WERE DONE THE FIRST TIME. THE SOY BASED COATING OF THE WIRES IS ATTRACTING A SWARM OF SQUIRRELS.
2/20/2017 2013 TOYOTA RAV4 LIMITED PEAR WHITE. ONE WEEK AGE ON A SATURDAY I WAS WETTING MY SUV WITH A GARDEN HOSE WHILE IT WAS PARKED AND THE ENGINE OFF BEFORE WASHING AND WHEN I GOT TO THE PASSENGER DOOR ON DRIVERS SIDE PAINT STARTED FLAKING OFF. I STOPPED SPRAYING AT THAT TIME AND I WAS LEFT WITH A 3 INCH DIAMETER AREA THAT HAS NO PAINT LEFT, BUT A GRAY BASE. I DID REPORT THIS TO LAKE CHARLES TOYOTA IN LOUISIANA AND WAS TOLD SINCE THE FACTORY WARRANTY HAS ENDED AND I HAVE 60,000 MILES, THAT TOYOTA WOULD NOT COVER, TO HAVE IT REPAIRED. I QUESTIONED THEM ABOUT MY 'BUMPER TO BUMPER' EXTENDED WARRANTY AND IT WAS LEFT UP TO THE MANAGER OF THE SERVICE DEPARTMENT AND HE SAID THE EXTENDED WARRANTY WOULD NOT COVER IT. THIS IS THE WORST TREATMENT I HAVE EVER RECEIVED FROM THEM. THE SERVICE STARTING GOING DOWNHILL ABOUT TWO YEARS AGO AT LC TOYOTA. I HAVE REFERRED SEVERAL PEOPLE THERE FOR PURCHASE OF THEIR NEW VEHICLE. BUT WILL ONLY GIVE NEGATIVE REVIEWS ON THEM NOW. MELINDA D. IN LOUISIANA
DOOR LOCK ACTUATORS FAILED IN EVERY DOOR. THE PASSENGER AND DRIVER ACTUATORS FAILED COMPLETELY AND THE TWO BACK DOORS WILL WORK SOMETIMES AND WON'T OTHERS.
WHILE STOPPED AT A TRAFFIC LIGHT WITH THE TRANSMISSION IN DRIVE, THE ENGINE SHUT OFF WITHOUT WARNING, AND THE STEERING WHEEL LOCKED. THE RADIO AND HEADLIGHTS REMAINED ON. THIS THE SECOND OCCURRENCE WITHIN 6 WEEKS.
THE BRAKES NEVER APPEARED TO BE RIGHT ON THIS CAR FROM DAY 1. THEY SQUEEK WHEN BRAKING AND THERE'S NOTHING WRONG WITH THE PADS, SHOES OR ROTORS, PER SEVERAL MECHANICS, INCLUDING TOYOTA CERTIFIED MECHANICS. GOT THEM CLEANED BUT THE PROBLEM RECURS. IF I HIT THE BRAKES TOO HARD FOR AN EXTENDED PERIOD OF TIME, THE CAR BEGINS TO SHAKE UNTIL I LET UP ON THE BRAKE. THIS HAPPENS AT ANY TIME, ON ANY ROADWAY, WHILE IN MOTION.
THIS VEHICLE HAS A FAULTY BRAKE, IT MAKES A SOUND EVERY TIME YOU APPLY BRAKE. MOREOVER THE BRAKES FEELS VERY SOFT, NEED TO PUSH VERY HARD ON BRAKES TO STOP THE CAR. BOUGHT THE CAR NEW AND ON ORIGINAL TOYOTA BRAKES THAT CAME WITH THE NEW CAR. IT IS A SAFETY PROBLEM.
MECHANISM THAT ALLOWS DOORS TO LOCK AND UNLOCK STARTED FAILING ONE BY ONE. I AM THE FIRST OWNER OF MY CAR AND IT WAS ONLY 3 YEARS OLD WHEN THIS BEGAN. I CAN NO LONGER OPEN SEVERAL DOORS FROM THE INSIDE. I HAVE TAKEN IT TO THE DEALERSHIP AND APPARENTLY THIS IS A KNOWN ISSUE.
BRAKES FAILED WHILE DRIVING AT LOW SPEED IN THE CITY OF YONKERS, NEW YORK. CAR HAS VERY LOW MILEAGE AND HAS HAD ROUTINE MAINTENANCE THRU TOYOTA DEALERSHIP
MAKES LOT OF NOISE FRONT BRAKES WHEN DRIVING AND APPLYING BRAKES. *TR
TORQUE CONVERTER SHUDDER: OCCURS BETWEEN 35 MPH - 40 MPH, WHEN ENGINE STILL COLD AND ACCELERATING LIGHTLY. OCCURS DURING SHIFTING BETWEEN LOW GEARS. NEVER HAD THIS ISSUE AT HIGHER SPEEDS. SHUDDER IS TEMPORARY LASTING JUST A FEW SECONDS BUT VIBRATION IS OBVIOUS DURING POWER TRANSFER FROM FRONT TO BACK.
POSSIBLE MALFUNCTION WITH THE AUTOMATIC BRAKING SYSTEM (ABS). CAR FAILS TO BRAKE PROPERLY AND SLIDES WHEN PRESSURE IS APPLIED THE BRAKE. MY WIFE WAS DRIVING ABOUT 45MPH AND WHEN SHE TRIED TO STOP, SLID INTO THE BACK OF AN 18-WHEELER.
TL* THE CONTACT OWNS A 2013 TOYOTA RAV4. THE CONTACT STATED THAT THE LOCKS DID NOT WORK AT ANYTIME. IF THE VEHICLE WERE LOCKED MANUALLY, IT WOULD NOT UNLOCK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED A LOCAL DEALER AND WAS INFORMED THAT THERE WERE NO RECALLS. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 47,000.
PAINT PEELING OFF MY CAR. TOYOTA STATED OVER A YEAR AGO THAT THEY WOULD REPAI NT THE AFFECTED AREA BUT HAVE NOT DONE SO YET.
WHILE I WAS STOPPING IN FRONT OF A RED LIGHT, AND MY FOOT WAS ON BRAKE PEDAL, THE CAR STARTED TO MOVE, I PUSHED THE BRAKE DOWN AS LOW AS POSSIBLE, CAR KEPT ON MOVING. I THEN USED THE HAND BRAKE TO STOP THE CAR. LUCKILY, THERE WAS NO CAR IN FRONT OF MINE, SO NO ACCIDENT. THIS HAPPENED ON LAST SATURDAY, MAY 21, 2016, EARLY IN THE MORNING. AFTER THE INCIDENT, THE CAR'S BRAKE FUNCTIONS AS EXPECTED. BUT I ALWAYS HAVE A FEAR THAT IT MIGHT DO THE SAME THING SOMETIME SOMEDAY, AND I MIGHT NOT BE LUCKY ENOUGH TO BE ACCIDENT FREE.
THE SUNROOF SPONTANEOUSLY SHATTERED. IT SOUNDED LIKE A LOUD THUD OF SOMETHING HITTING THE ROOF OF OUR CAR, BUT WE WERE DRIVING IN AN OPEN PARK AREA WITH NOTHING OVERHEAD AND NO OTHER CARS WITHIN CLOSE DISTANCE. WE OPENED THE SUNROOF COVER AND SAW THAT IT HAD COMPLETELY CRACKED. BY THE TIME WE GOT HOME, MUCH OF THE GLASS WAS MISSING.
TL* THE CONTACT OWNS A 2013 TOYOTA RAV4. WHILE ATTEMPTING TO PARK THE VEHICLE IN A PARKING LOT, THE BRAKES FAILED. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO A PARKED VEHICLE, WHICH THEN CRASHED INTO A THIRD VEHICLE. THERE WAS NO WARNING INDICATOR. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLES HAD MINOR DAMAGE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 24,000.
I DID NOT REALIZE THAT THE RAV4 CLASS ACTION WAS EVEN FILED. I OWN A RAV 4 2003 AND I NEVER RECEIVED A LETTER INFORMING THAT THERE WAS A PROBLEM WITH THIS VEHICLE. I HAVE 103,000 MILES ON IT. I TAKE IT TO THE DEALER ON A REGULAR BASE .RECENTLY 3/25, 2016 IT STARTED TO RUN ROUGH, AND WAS DIFFICULT TO ACCELERATE. I TOOK IT TO MY TOYOTA DEALER AND THEY STATED THAT THEY WOULD ADJUST THE ECM WHICH THEY DID AND TOLD ME TO DRIVE IT ANOTHER 100 MILES. WELL, I ASKED THEM WHAT HAPPENS IF THE PROBLEM PERSISTS AND THEY SAID THEN WE REPLACE THE ECM FOR $ 1100 DOLLARS IF THAT DOES NOT FIX IT THEY SAID THEY WOULD CHARGE ME $6,000 DOLLARS FOR A NEW TRANSMISSION. AT THE TIME I DID NOT REALIZE HOW MANY OTHER PEOPLE WHO OWNED THIS MODEL HAD THIS PROBLEM. SO I TOOK IT HOME AND HAVE BEEN DRIVING IT. I AM A HOME DIALYSIS NURSE AND TRAVEL QUITE FREQUENTLY TO PATIENT'S HOMES WHO DEPEND UPON ME WHEN THEY ARE HAVING PROBLEMS WITH THEIR DIALYSIS TREATMENTS. WELL, NEEDLESS TO SAY, I WAS WORKING LATE AND COMING HOME ON A MAIN HIGHWAY PM 03/31/2016 AND IT HESITATES TO SHIFT WHEN MERGING AND SHAKES. I WAS ALMOST HIT FROM BEHIND BUT LUCKY IT FINALLY ENGAGED AND I WAS ABLE TO PULL OVER IN A NEARBY PARKING LOT. I CALLED MY TOYOTA DEALER AND TOLD THEM AND THEY WENT ON TO SAY WELL WE THEN HAVE TO REPLACE THE ECM ETC. I TOLD THEM ABOUT MY SEARCH REGARDING THE PROBLEMS WITH THIS MODEL AND THEY PUT THE MANAGER ON THE LINE. I TOLD HIM ABOUT BY RESEARCH ETC. HE SAID HE WOULD THEN FIND PARTS FROM A DISCARDED RAV 4. NOW I AM WITHOUT A CAR, WHICH WILL AFFECT THE LIVES OF MY PATIENT'S, AND HOW RELIABLE WILL IT BE IF THEY ARE GOING TO THE JUNK YARD FOR PARTS TO REPAIR IT. PLEASE HELP ME.
VIBRATION AT LOW SPEEDS .
ON RARE OCCASIONS,THE PUSH BUTTON START WILL NOT TURN OFF ENGINE EVEN WHEN THE BRAKE IS DEPRESSED. I ALSO HAD TROUBLE STARTING THE VEHICLE EVEN WHEN THE BRAKE PEDAL IS DEPRESSED.
THE ENGINE STARTED ON FIRE UNDER NORMAL DRIVING CONDITIONS. THE CAR WAS NOT INVOLVED IN ANY ACCIDENT. THE RAV4 LIMITED WAS TOTALED. IT WAS LESS THAN 3 YEARS OLD AND HAD 17,500 MILES ON IT. THE CAR WAS SERVICED REGULARLY BY TOYOTA. THE LAST SERVICE WAS ABOUT 4 MONTHS PRIOR TO THE FIRE. TOYOTA HAS NOT HONORED THEIR 3YR/36,000 MILE WARRANTY COVERAGE ON THE CAR. TOYOTA HAS NOT OFFERED A REPLACEMENT CAR, RENTAL OR ANYTHING. EVERY TIME WE CALL OUR TOYOTA CASE MANAGER OR LEGAL DEPARTMENT MANAGERS, WE HAVE TO LEAVE A MESSAGE AND THEY NEVER RETURN OUR CALLS.
TOURQUE CONVERTER IS BAD IN RAV 4 VEHICLE AND IT HAS TO BE REPLACED IN EVERY VEHICLE. I OBSERVED HESITATION IN LOWER SPEEDS LIKE 30 MILES AN HOUR WHEN I HAD 20 TO 30 THOUSAND MILES IN MY VEHICLE. I DID A MISTAKE AND DIDN'T CARED MUCH ABOUT THIS ISSUE. AT 78,000 MILES, THE TOYOTA DEALER DIAGNOSED MY VEHICLE WITH BAD TOURQUE CONVERTER AND IT NEEDS TO BE REPLACED. COSTS ME ABOUT 2,500 TO DO IT. I JUST WANT THE OWNERS OF THE RAV 4 TO GO TO DEALERS TO MAKE SURE THEY WOULD CHECK THIS ISSUE BEFORE 60,000 MILES AND GET IT FIXED. LOOKS LIKE RAV 4 HAS THIS ISSUE WITH TRANSMISSION IN EVERY VEHICLE AND ITS BETTER AS A CONSUMER, WE WOULD FIX IT BEFORE THE WARRANTY EXPIRES AT 60,000. THIS IS A SAFETY ISSUE AS WELL BECAUSE THE VEHICLE BEHIND YOU MAY HIT YOU DUE TO LOSS IN ACCELERATION AND CAUSE INJURIES AND ACCIDENTS. THANK YOU.