2015 Toyota RAV4 Complaint Log

On Friday February 27, 2026 as the vehicle was being driven it caught fire. Fire department and sheriffs office was called to the scene. Vehicle fire was put out but the whole front end burned.

The oil filter housing is made of plastic and can crack when removing and installing and if not alert after an oil change, the engine can blow if oil drains out under pressure.

The contact owns a 2015 Toyota RAV4. The contact stated that while driving at an undisclosed speed, the vehicle independently accelerated. The contact stated that the failure occurred while the contact was parking the vehicle. The contact's vehicle crashed into a vehicle that was parked beside the contact's vehicle. In addition, the vehicle crashed into the Dollar Tree Store doors. The contact stated that the failure occurred while the brake pedal was depressed and the vehicle was uncontrollable. The contact stated that it was very scary. The Dollar Store door glass was completely shattered. The Dollar Store was closed down as a result of the damage. The vehicle was driven to the contact's residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. A Police report was filed. No injuries were sustained. The contact stated that an insurance claim was filed. The contact stated that the failure needed to be investigated by NHTSA. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 70,450. The VIN was unavailable.

There were two recalls on paint chipping off the body of the car. The last one ended in Nov 2025 I think. BUT...there are many of us who had no idea there was a paint recall, me included. I brought my Rav (great car btw, no issues with how it runs at all) thru a car wash over Thanksgiving, and two softball size paint chips came off, probably due to high pressure water. I then researched the paint and found out that there WAS a recall but I just missed it. This recall needs to be extended needs for I have paint chips missing now all over my car. This is unacceptable from a great car company like Toyota, they need to stand by something so basic as paint quality. The paint color in question is white pearl, code is 070. Thanks for your time here.

November 20,2025 I was driving my 2015 Toyota Rav-4….Turning into my driveway and Suddenly a light on the dashboard came on…An emblem with the Steering Wheel and Exclamation point came on…I was glad that I was at a safe place and called Toyota dealership service department…I was told that it was something to do with the Power Steering Electrical System…That I shouldn’t drive the vehicle but take it to the dealer…I asked if there was a recall and I was told that there wasn’t a recall…I checked several places on Google and it showed several recalls for this particular vehicle and issue…The dealership advised me that there’s no recall for my vehicle…I’m not understanding…I have my Rav-4 that I’m afraid to drive and don’t know what to do at this point…

There is an intermittent loss of the electric power steering assist. The car can't be steered during this loss of power, leading to an extremely high risk of a crash. Toyota issued a recall for the 2015 RAV4 for this exact problem, but they did not include my car's VIN in the recall. The problem has not been confirmed, as Toyota informed me that this could only be done at my expense. The vehicle or component has not been inspected for this problem. There have not been any warning lamps, but it's very obvious while driving that the power steering has failed.

While driving a 2015 Toyota Rav4 (w/AWD) the vehicle's steering wheel started to shake and the vehicle lost acceleration. The check engine, AWD, and traction (trac) control lights illuminated. After pulling the vehicle over I tried calling AAA. After about 30 minutes, the warning lights went out. I decided to try to drive it home. After about 5 miles the same thing happened. However, after slowing down the problem went away. I called a Toyota dealer and requested a recall service (to fix the power steering assist). They scheduled the appointment and I dropped the vehicle off. When the vehicle was ready I discovered that they only performed the recall for the battery terminal. They informed me that there was no other recall for my VIN number. This problem should be on recall as I've researched and discovered many other complaints similar to mine. These situations like mine, and many others, are safety issues and could easily lead to injury and/or death.

The contact owns a 2015 Toyota Rav4. The contact stated that while the vehicle was parked or being driven, water was leaking into the vehicle from the roof, causing water damage to the electrical wiring to the air bags. A dealer was contacted. The vehicle was taken to the dealer, where it was determined that there was a hole in the roof and that the roof needed to be removed for a proper investigation. The contact was informed that the air bags could unintendedly deploy unintentionally if not repaired. The vehicle was not repaired. The manufacturer was notified of the failure via letter and phone calls, and the contact was informed that the case had been closed. The approximate failure mileage was 65,000.

I was driving on the freeway to work. It's a 40 minute commute I make every day Monday to Friday. Half way to my destination, I heard like a loud pop or explosion sound. There was an 18 wheeler on the middle lane to my right and I thought one of its tires exploded and a piece landed on my roof. It felt like something landed on my roof or hit it hard, but not sure what. I also thought maybe my tire blew out, but my tires are all new and were fine. I pulled over to the side and put my emergency break lights on and checked the roof of my car and saw that my sun roof was broken. There is a hole in the middle. \n

Was driving on the freeway on my way to work and suddenly i heard this loud pop. I didn't know if a vehicle next to me had a tire blow out or if i had a tire blow out. I pulled over and i checked my car and then i looked on the roof as that is where the loud pop came from and i saw my sunroof broken with a hole in the middle.

The contact owns a 2015 Toyota Rav4. The contact stated that while operating the vehicle, the battery, ABS, and brake warning lights illuminated, and the vehicle stalled on several occasions. The vehicle was jump-started, and the vehicle operated normally. Additionally, the steering wheel became difficult to turn on several occasions. The vehicle was taken to the local Auto Zone which replaced the battery, but the failure persisted. The local dealer was notified of the failures, but no assistance was offered. The cause of the failure was not determined. The manufacturer was not contacted. The failure mileage was 110,000.

See attached document for complaint. text from attached document: To my disappointment, the remedy was not perfo rmed totally. The reason for this was, "improper battery size" . Cont inuing with the message I was texted : "This means we cannot fully complete the recall without replacement of the battery. The recall is to replace hardware that keeps the battery secure due to this happening, this smaller size battery which had been Installed in your car is not properly secured.

After a battery recall was performed on the vehicle at the dealership, a serious safety issue occurred. A short circuit in the battery cable caused a fire in the engine compartment. Fortunately, I was able to extinguish the fire with an extinguisher before it spread, but it happened very close to the gas line and posed a severe danger. We believe the fire may be related to the recall service. The fire caused visible damage to the battery area, and we have documented it with photos and video. We are very concerned about the safety of this vehicle and potential negligence in the recall repair. We are requesting that NHTSA investigate this matter and take appropriate action.

The battery is off . It does not work. The car does not start. It looks like the battery is not properly installed. I just left my car at the Toyota dealership in June 12 for maintenance services, for brake fluid and flush etc including the replacement of a battery mounting hardware however it does not look right. The car started to go off and today it does not start at all. Please advice Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Was going a route that we do daily, and thankfully it was a backroad and no one was walking. Was coming up to a turn and pressed the brake but the car accelerated. 100% sure I pressed the brake! I couldn't steer the car and lost the brakes. Thankfully a tree stopped the car. Airbags deployed, windshield cracked, all 4 tires popped.

The contact owns a 2015 Toyota Rav4. The contact stated that while using the rear seat belts, the occupant was unable to adjust the straps, and while moving in the seats, the seat belt straps erroneously became tighter. The contact stated that the failure was present with the rear driver's side seat belt and rear passenger’s side seat belt. The cause of the failure has not yet been determined. The manufacturer and local dealer had not yet been contacted about the failure. The failure mileage was 92,000.

The contact owns a 2015 Toyota Rav4. The contact stated that while his daughter was driving at an undisclosed speed, she became aware that the electronic power steering was not functioning properly, and the vehicle failed to respond to the direction that the steering wheel was turned. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 15V144000 (Steering); but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was approximately 80,000.

The contact owns a 2015 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that the vehicle was difficult to start and was jumpstarted several times. The contact called AAA who replaced the battery, and the vehicle was able to start. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 46,945. VIN tool confirms parts not available.

recall # 23TB13 manufacturer recall # 23V734 NHTSA 12 volt battery replacement still has no remedy available since recall 11/1/2023 I have had 2 batteries replaced in 4 years , not sure if due to recall and cant seem to get anyone to answer if related . The last battery kept having erosion and connection issues , Finally had to replace .

When it rains, water leaks in the interior of the car where the windshield meets the roof of the car. It leaks at the both visor attachments, the light in the middle, and along the sides of where the windshield is attached. I understand there is a recall for older RAV4's for a similar issue. I think the same thing is happening here. It's is causing visibility issues when it is raining and distracts the driver.

The contact owns a 2015 Toyota RAV4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

I'm submitting this formal complaint because the manufacturer had exceeded a reasonable amount of time for the recall remedy of the open recall on my vehicle. The recall was first created on Nov 01,2023 Manufacturer Recall Number: 23TB13 NHTSA Recall Number: 23V734 As of November 12, 2024, and after one year since it was issued, the recall status is still marked as "Recall Incomplete; remedy not yet available." I am in the process of importing my vehicle to Canada, and this unresolved recall is putting the entire process on hold. I have done the free recommended inspection under Consumer Advisory 21TG01, but this isn't considered a solution in order to call the recall completed.

The contact owns a 2015 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. VIN tool confirms parts not available.

The contact owns a 2015 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. VIN tool confirms parts not available.

The contact owns a 2015 Toyota Rav4. The contact stated while driving 30 MPH, the vehicle stalled. The contact was able to restart the vehicle however, there were several unknown warning lights illuminated. The contact received notification of NHTSA Campaign Number: 23V734000 (Electric System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 109,643. VIN tool confirms parts not available.

The contact owns a 2015 Toyota Rav4. The contact stated that on several occasions while driving at various speeds, the vehicle lost motive power and stalled. The vehicle was able to be restarted each time. The vehicle was taken to a dealer where it was diagnosed that the positive wiring post needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 81,000.

The contact owns a 2015 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. The manufacturer was made aware of the issue. VIN tool confirms parts not available.

The contact owns a 2015 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 Toyota Rav4. The contact stated while driving 50-55 MPH, the vehicle lost power steering functionality, and the steering wheel became difficult to turn. The power steering warning light was illuminated. The contact was able to pull to the side of the road by using physical strength to steer the vehicle. The contact stated that upon turning off and restarting the vehicle, the power steering became functional. The contact was able to continue driving. The vehicle was taken to an independent mechanic, where the failure was linked to NHTSA Campaign Number: 15V144000 (Steering); however, the vehicle was not diagnosed or repaired. The dealer was not notified of the failure. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the recall. The failure mileage was approximately 118,000.

The contact owns a 2015 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

Paint on the top my car is peeling.

The contact owned a 2015 Toyota RAV4. The contact stated that while the vehicle was parked in his driveway, he observed black smoke emanating from the engine compartment. Shortly afterward, the vehicle became engulfed in flames originating from the engine compartment. Local emergency services arrived and were able to extinguish the flames. No warning lights were illuminated. A fire report was filed. A police report was not filed, and no injuries were reported. The vehicle remained at the contact's residence but was deemed a total loss by his insurance provider. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V734000 (Electrical System), and the VIN was included, but parts were not yet available. The manufacturer was notified of the failure but did not assist. The failure mileage was 34,000.

The contact owns a 2015 Toyota Rav4. The contact stated that the mother was driving at a slow rate of speed while in a parking lot and when the brake pedal was pressed the vehicle suddenly experienced unintended acceleration causing the driver to lose control of the vehicle and crash into a tree. During the incident, the driver sustained a right leg and right arm injury and was transported to the hospital and treated for multiple fractures. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not yet determined. The local dealer was notified of the failure and referred the contact to the manufacturer. The manufacturer was not yet contacted. The failure mileage was 100,000.

The contact owns a 2015 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the parts were not yet available. The manufacturer was made aware of the issue. VIN tool confirms parts not available.

Transmission shudder between approximately 25-40 mph. Toyota had a recall on some of the 2013-2015 RAV4 for this problem by the vin number. Car shakes and it has stopped running once at a red light

The contact owns a 2015 Toyota Rav4. The contact stated that while the vehicle was parked at an independent mechanic for a routine service appointment, the contact was advised that corrosion was present on the battery hold down clamps. In addition, the contact was informed that, due to the corrosion, the battery test indicated a faulty battery. The vehicle was not repaired. The dealer was made aware of the failure. The contact was informed that the parts were not available. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was 68,000. VIN tool confirms parts not available.

Request for Resolution -Peeling Paint on 2025 Toyota RAV 4 I am writing to formally file a complaint regarding a paint peeling issue with my 2025 Toyota RAV 4 and Toyota's refusal to address the defect, despite timely reporting and documentation. The paint on my vehicle began peeling around February 2024 and significantly worsened by January 2025. I promptly filed two complaints with Toyota, and case numbers were opened. Per Toyota's request, I obtained a repair estimate from Toyota of Katy (attached) and submitted it through their system. However, Toyota has since closed both cases without resolving the issue, stating that the paint repair program expired in November 2024. This is particularly troubling because the issue was reported while the paint damage was progressing, I believe this reflects a serious quality defect that affects the appearance, durability, and resale value of the vehicle, and Toyota is failing to take appropriate responsibility. I respectfully request that NHTSA investigate this matter and consider whether similar complaints exist from other Toyota owners experiencing premature paint peeling. Thank you for your attention to this matter

When I try to start up my car after a full month of parking as usual I knew already it has a dead battery so I jump started then once it started I heard a very small explosion with smoke coming from underneath the glove compartment then I found a very small fire started from the same place so I left the car and I called 911 who came and extinguished the fire after the entire car was already engulfed and exploded in fire. The car closed the other two cars on both sides to melt partially as well. The picture attached has the incident number.

My friend was leaving church and cranked my vehicle engine. My friend proceeded to exit the church parking lot onto a main road. Prior to exiting the parking lot, she heard the engine "rev", where my vehicle began moving forward without her control. She was consistently pressing the brake pedal; to no avail. where my vehicle was only stopped by careening into a nearby yard. She could hear my vehicle's engine continue rev until she turned it off.

The contact owns a 2015 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

I received the "Interim Notice" recall notification (not the first one about the same problem - "Certain Potential Vehicle Fire related to 12-volt battery") 1/2/24 but no parts were available until received the next notice on 3/28/25 for the "Remedy". That is not in a reasonable time frame to me, over a year and almost 4 months. I received a recall prior to 1/2/24 about a similar battery issue that was supposedly taken care of in a more timely manner, then to receive another recall notice having to do with similar issues but the parts weren't available over a year and 4 months. Why wasn't the problem fixed with the first recall/fix? In the mean time my car could have caught on fire, but because I was warned, that's ok?! That is unacceptable.

The torque converter shudder is defective and causes jolting while driving between 30 and 40 mph

The contact owns a 2015 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The recall for my RAV4 was for the battery, and it may cause a fire. The safety of my family members and other families was affected by this fire. We are all displaced. My mom parked our car under our apartment, and 15 minutes later, the vehicle was engulfed in flames. The battery was replaced in 2019, and the rep told us of farmers that they can't confirm that the recall may be the root of the fire. I was told by the farmers rep that a certain battery is responsible for the fire. The car was parked and no lights were on.

The contact owns a 2015 Toyota Rav4. The contact stated that while his daughter was driving at an undisclosed speed, the steering wheel was inoperable and all the warning lights illuminated. The steering wheel was seized and the vehicle lost motive power in the middle of the street. The contact's daughter noticed the vehicle was smoking from under the hood. The contact's daughter exited the vehicle and the vehicle caught on fire. The fire department arrived and extinguished the fire. A fire or police report was not filed. The vehicle was towed to the tow yard. The insurance company declared the vehicle a total loss. The contact was informed of NHTSA Campaign Number: 23V734000 (Electrical System), however, the contact stated he did not receive the recall notification. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.

I just called Toyota dealer at Grime City IA this morning to make an appointment for recall the battery hold-down clamp and the battery tray as I just knew yesterday. Unfortunately, the customer lady let me know they are unavailable to do that because they do not have enough parts for now. As I knew, the program just extended until June 2024 then I asked her to put my case on the list, but she denied to do it too. So would you please give me your recommendation and email me back as a proof. After June 2024, if they continue to deny me as today, I will have proof to talk with them. Thank you very much and have a good day.

The contact owns a 2015 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 23V734000 (Electrical System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2015 Toyota Rav4. The contact stated while driving 40 MPH and attempting to accelerate, the vehicle started to hesitate. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the torque converter. The vehicle was repaired, but the dealer informed the contact that if the failure reoccurred, the transmission would need to be replaced. The manufacturer was not notified of the failure. The failure mileage was 112,000.