NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2017 Toyota RAV4. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
THE 2017 RAV4 THAT I OWN BEGAN HAVING FUEL SYSTEM PROBLEMS IN JULY OF 2017. THE CAR WOULD STALL WHEN IT CAME TO A STOP OR IT WOULD STALL SOMETIMES WHILE DRIVING AND THE INTERIOR OF THE CAR WOULD THEN SMELL OF GASOLINE. I'VE TAKEN THE CAR TO THE LOCAL TOYOTA DEALER 3 TIMES TO TRY AND RESOLVE THE ISSUE. FIRST THE DEALER CLEANED THE FUEL INJECTORS AND THROTTLE BODY AND A FEW WEEKS LATER THE PROBLEM RETURNED. ON THE SECOND VISIT TO THE DEALER I WAS INFORMED THAT THERE WAS FUEL IN THE CHARCOAL CANISTER. THE CANISTER WAS REPLACE AND LESS THAN A MONTH LATER THE PROBLEM RETURNED. I RETURNED TO THE DEALER IN OCTOBER OF 2020 AGAIN AND THEY SAID THE CHARCOAL CANISTER AGAIN HAS GASOLINE IN IT. THIS TIME THE DEALER REPLACED THE FUEL TANK AND CHARCOAL CANISTER. SINCE OCTOBER OF 2020 THE CAR HAS BEEN DRIVEN ABOUT 1600 MILES AND THE PROBLEM OCCURRED AGAIN ON FEBRUARY 7, 2021. AGAIN THE DEALER FOUND GASOLINE IN THE CHARCOAL CANISTER. ON FEBRUARY 9, 2021 TOYOTA CORPORATE INSTRUCTED THEM TO AGAIN REPLACE THE FUEL TANK, CHARCOAL CANISTER ALONG WITH THE FUEL GAGE AND OTHER RELATED PARTS. I WAS ASKED BY THE DEALER IF WE WERE OVERFILLING THE FUEL TANK, I ASSURED THEM THAT WE WERE NOT AS WE DISCONTINUE ADDING FUEL WHEN THE PUMP SHUTS OFF AUTOMATICALLY. I WAS ALSO ASKED IF WE PARK THE CAR ON A SLOPE TO THIS I SAID YES BECAUSE WE LIVE IN A HILLY AREA. WE PURCHASED THE CAR IN JANUARY 2017 AND PARKING THE CAR ON A HILLY STREET WAS NEVER A PROBLEM. AT PRESENT WE ARE WAITING ON PARTS FROM TOYOTA.
LAST SPRING HAD $700.00 BRAKE JOB ON MY DAUGHTERS CAR AT TOYOTA DEALER WE HAVE DELT WITH FOR YEARS.I HAPPEN TO DRIVE IT ONE DAY AND FOUND BRAKES SPONGY AND WENT WITHIN ONE INCH OF FLOOR TO STOP. JUST DROVE AGAIN AND SAME PROBLEM !. IS THIS A DESIGN PROBLEM WITH MASTER CYLINDER !
FROM A STOP OR SLOW MOVE, SOMETIMES WHEN I HAVE TO PULL AHEAD QUICKLY, AS TO GO BEFORE AN ONCOMING CAR, THE ENGINE WILL LOSE POWER AND NOT ACCELERATE AS INTENDED.
TL* THE CONTACT OWNS A 2017 TOYOTA RAV4. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN ON A GREEN LIGHT AT AN INTERSECTION, ANOTHER VEHICLE CRASHED INTO HIS VEHICLE. THE CONTACT STATED THAT THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES SUSTAINED. A POLICE REPORT WAS FILED. EMERGENCY MEDICAL SERVICE WAS CONTACTED FOR THE OTHER INDIVIDUAL WHO WAS TAKEN TO THE HOSPITAL FOR TREATMENT FROM UNKNOWN INJURIES. THE CONTACT HAD NOT SOUGHT MEDICAL ASSISTANCE. THE VEHICLE WAS TOWED TO A COLLISION SHOP BY THE POLICE DEPARTMENT. T MOSES TOYOTA (1433 MACCORKLE AVE, SAINT ALBANS, WV 25177, (304) 727-7777) WAS CONTACTED REGARDING THE FAILURE HOWEVER, INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE CONTACT WAS REFERRED TO THE NHTSA AND THE MANUFACTURER FOR ASSISTANCE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 68,240.
MY CAR WAS JUMPED STARTED BY AAA MY CAR SPARKED MY FUSR BOX WAS BLOWN OUT HAVE TO TAKE MY CAR TO THE DEALERSHIP MY FUSE BOX WAS BLOWN AND MY HEATER AND AIR BLOWER WAS NOT WORKING IT WAS AT MY RESIDENCE
This and other year model RAV4s have a known and reported issue of the tail light lenses not being properly sealed with and connected to the tail light housing. This is allowing water intrusion into the tail light and electrical system and vehicle body. This is the case with both of my tail lights on my 2010 RAV4. Water has been entering the tail lights where the lens is not sealed to the housing. The lack of plastic welding / sealant can be seen at the lens and housing. Water is intruding corroding the electronics and electrical connectors as well as portions of the body. The lenses are becoming deteriorated and discolored due to the water intrusion diminishing the effectiveness of the rear lighting. Of course, this is a safety issue as well as the corrosion of the electrical connectors and electronics within the tail light that may cause them to completely fail. Toyota knows of these issues but refuses to address them.
I HAVE BEEN COMPLAINING TO THE DEALER SINCE BUYING THE VEHICLE AND WHILE UNDER WARRANTY ABOUT THE BRAKES. I ALMOST GOT MYSELF KILL ON HIGHWAY I25 BECAUSE THE BRAKES FAILED TOTALLY HAVING TO RESORT TO PULLING THE EMERGENCY BRAKE. I HAD TO WAIT FOR THE CAR TO SLOW DOWN TO EXIT THE HIGHWAY. THE DEALER WANTS TO CHARGE ME FOR THE REPAIR WHEN I HAVE BEEN COMPLAINING FOR MONTHS. IF I DIE, TOYOTA WILL BE THE RESPONSIBLE PARTY, I LEFT MY CART AT LARRY MILLER TOYOTA AND WILL ACQUIRE A LAWYER. I AM THE WIDOW OF A DECORATED MILITARY MEMBER. IF HE WAS HERE, NONE OF THIS WOULD BE HAPPENING. I LIVE ON A FIXED INCOME.
BACK HATCH IS FROZEN AND WILL NOT OPEN. AT FIRST IT OPENED A FEW INCHES, NOW IT DOESN'T OPEN AT ALL. JUST PURCHASED THIS USED VEHICLE IN JUNE! VERY EXPENSIVE REPAIR.*JB
6 months after warantee expired passenger front door lock actuator failed. Dor can only be locked /unlocked from manual rocker lock inside door. Electrick lock doesnt function. Within 6 months of that failure, drivers door developed same problem. Door can only be locked from inside and unlocked from outside with key.
TL* THE CONTACT OWNED A 2017 TOYOTA RAV4. THE CONTACT STATED THAT PRIOR TO THE ACCIDENT, HE HAD REPLACED ALL FOUR TIRES WITH ALL SEASON TIRES. HE STATED THAT WHILE DRIVING AT 35 MPH ON A RAINY DAY, A TRUCK BEGAN TO MERGE INTO HIS LANE. AS THE CONTACT BEGAN TO VEER TO THE RIGHT, THE ANTI LOCK BRAKES ACTIVATED INDEPENDENTLY WHICH CAUSED HIS VEHICLE TO VEER INTO THE LEFT LANE AND HIT THE REAR OF THE TRUCK. THE AIR BAGS DEPLOYED UPON IMPACT. THE CONTACT STATED THAT NEITHER HIMSELF OR THE OTHER DRIVER SOUGHT MEDICAL ATTENTION; HOWEVER, THE CONTACT STATED THAT HE HAD RECENTLY STARTED TO EXPERIENCE PAIN IN HIS RIGHT CHEST. A POLICE REPORT WAS FILED AT THE SCENE. DUE TO THE FAILURE, THE VEHICLE WAS TOWED TO AN INDEPENDENT TOW YARD WHERE IT WAS DEEMED DESTROYED. THE DEALER NOR THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE CONTACT BELIEVED THAT THE FAULTY ABS SYSTEM WAS THE CAUSE OF THE ACCIDENT. THE FAILURE MILEAGE WAS APPROXIMATELY 67,000.
AFTER DRIVING FOR ABOUT 20 MINUTES IN COLD WEATHER, WHEN THE VEHICLE STOPS AT RED LIGHT/STOP SIGNS RPM DROPS TO 400-500 RESULTING IN NOTICEABLE SHAKING LIKE THE ENGINE IS ABOUT TO STALL. I'M AFRAID THE VEHICLE MY STALL IN THE FUTURE.
MY HUSBAND HAD DRIVEN THE CAR AND HAD THOUGHT HE HAD PUSHED THE IGNITION BUTTON TO "OFF". HE THEN CLOSED THE GARAGE DOOR AND LEFT OUR HOME FOR A WALK. WHEN I CAME HOME A FEW HOURS LATER AND OPENED GARAGE DOOR THE CAR WAS RUNNING AND FILLING OUR GARAGE WITH CARBON MONOXIDE. THIS POINTS TO A SERIOUS SAFETY ISSUE WITH OUR HYBRID TOYOTA , UNLESS THERE IS SOMETHING AMISS WITH OUR CAR, WHICH I DON'T BELIEVE IS THE CASE. SPECIFICALLY, THE ENGINE CAN BE LEFT ON AND THE CAR MAKES NO SOUND MUCH OF THE TIME WHEN IT IS PARKED. I CAN JUST IMAGINE A PARENT LIKE ME LEAVING AN INFANT SLEEPING AND UNATTENDED IN A CLOSED GARAGE WHILE THEY GO INSIDE. IF THE CAR WINDOWS ARE LEFT OPEN HOW LONG WOULD IT TAKE FOR A TRAGIC ENDING TO THIS SCENARIO.
I WAS STOPPED AT A RED LIGHT AND SUDDENLY THE BATTERY LIGHT CAME ON AND THE CAR SHUT DOWN COMPLETELY. I COULD NOT STEER OR MOVE. AFTER A MOMENT I WAS ABLE TO START THE CAR AND PROCEED HOME. THAT WAS THE ONLY TIME IT HAS HAPPENED AND IT OCCURRED IN OCTOBER OF 2020. I BROUGHT THE CAR TO MY MECHANIC A FEW DAYS LATER AND THEY COULD NOT FIND A PROBLEM. INVOICE IS ATTACHED.
We purchased this Toyota RAV4 car new in 2017, for our daughter. It has driven problem free, until the car was 3 years and 3 months old. At 3 years and 3 months from purchase, in October, 2020, my daughter took it into the Toyota dealership, in the morning, for a routine oil change. She hasn't had any problems with the car, and has only had it serviced at the Toyota dealership. She drove it in, and got a ride home, and was waiting for the call to come pick up her car. In the afternoon, the dealership called to say her 2017 RAV4 have severe engine damage from the batter exploding, while it had been sitting at the dealership. They told her it was 3 months past the warranty, and Toyota wouldn't pay for any repairs. It sat at Toyota for a week, until our auto insurance representative went and looked. He called us to say that: " he had never seen soo much engine damage." He told us that our auto insurance was -- "totaling the car, that the engine was unrepairable, and that they were going to take it to the auto dump." Our insurance company hauled it away, and determined its remaining value and paid us, in October, 2020. My daughter chose a new car, we purchased it for her, with the insurance money, covering part of the purchase. It cost us thousands more, to cover the cost of the new replacement car. I told my daughter that we had bought her a "dud of a gift", and would pay for the new car. Our auto insurance confirmed what the dealership said, that the battery had exploded.
Related to a car accident when getting hit in the front my air bags didn’t deploy . Only the driver side was hit pretty bad . Another car accident related to a tree branch no air bag deploy . I was told that you have to be hit in a certain way to deploy the air bags . Hearing that makes me switch from a Toyota to a Kia . I have my toddler .
TL* THE CONTACT OWNS A 2007 TOYOTA RAV4. THE CONTACT STATED THAT WHILE ATTEMPTING TO OPEN THE TRUNK, THE HYDRAULIC CYLINDER FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HYDRAULIC CYLINDER NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO CONFIRMED THE DIAGNOSTIC RESULT. THE VEHICLE WAS BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO WARRANTY ON THE PART. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
MULTIPLE COMPLAINTS ON NHTSA SITE (123+) OF RAV4 BRAKE PROBLEMS (EARLY REPLACEMENT AT LOW MILEAGE AND BRAKE FAILURES AT VARIOUS SPEEDS). TOYOTA HAS BEEN IGNORING THE ISSUE. WHY HAVE THERE BEEN NO RECALLS? OUR BRAKES ARE GOING SOFT AT 30,00 MILES (4 YEARS) AND THE DEALER SAYS WE NEED FRONT AND BACK REPLACEMENTS. OTHER COMPLAINERS NOTED THE NEED FOR FREQUENT AND REPEATED REPLACEMENTS.
FAN BLOWER MOTOR FOR THE A/C BROKE DOWN AROUND 50,000 KMS, THIS IS A PREMATURE BREAK DOWN. I DID'NT GET A CHANCE TO BRING IT FOR REPAIR UNTIL MY ODIMETER REACHED 70,000KMS SO THE DEALERSHIP DECLINED THE WARRANTY REPAIR.
AUTO-HIGH BEAM DOESN'T FUNCTION NORMALLY AT TIMES. AUTO-HIGH BEAM ICON GOES OFF AT RANDOM, EVEN THOUGH THE LEVER IS PUSHED FORWARD AND THE HEADLIGHT STALK IS IN THE 'AUTO' POSITION. THIS CAUSES THE HIGH BEAMS TO BE INOPERABLE WHEN THE HEADLIGHTS ARE SET TO 'AUTO.'
TL* THE CONTACT OWNED A 2017 TOYOTA RAV4. THE CONTACT STATED THAT AFTER PARKING AND EXITING THE VEHICLE, SHE NOTICED SMOKE COMING FROM THE ENGINE THEN THE ENGINE CAUGHT FIRE. THE VEHICLE WAS TOWED AND THE INSURANCE COMPANY DEEMED IT TOTALED. THE CONTACT INFORMED THE DEALER JAY WOLFE TOYOTA OF WEST COUNTY ( 14700 MANCHESTER RD, BALLWIN, MO 63011) AND THE MANUFACTURER OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000.
TL* THE CONTACT OWNED A 2017 TOYOTA RAV4 HYBRID. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE CHECK ENGINE LIGHT SUDDENLY ILLUMINATED, WARNING MESSAGES BEGAN TO DISPLAY ON THE DASH SCREEN; BEFORE WHITE SMOKE WAS PRESENT COMING FROM UNDER THE HOOD OF THE VEHICLE. MOMENTS LATER FLAMES WERE COMING FROM THE ENGINE COMPARTMENT. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND EXTINGUISHED THE FLAMES. DURING THE INCIDENT, THE VEHICLE WAS DESTROYED AND TOWED AWAY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER LARRY MILLER TOYOTA (2465 48TH CT. BOULDER, CO 80301) WERE NOTIFIED OF THE INCIDENT. THE FAILURE MILEAGE WAS 66,500.
VEHICLE ONCE STATIONERY PUT BACK IN DRIVE AND TRY GOING AHEAD MAKES A NOISE FROM THE FRONT RIGHT CV AXLE HAD TAKEN IT TO STEVEN TOYOTA VA, THEY CAME BACK SAYING IT'S A KNOWN ISSUE THROUGH TOYOTA
WHEN STARTING AND PULLING AWAY FROM A STOP LIGHT AND TURNING, THE CAR SUDDENLY STALLED IN A SUBURBAN SETTING. NO HYBRID BATTERY POWER OR GAS POWER WAS AVAILABLE. ALL DASH BOARD LIGHTS CAME ON. THIS WAS SUDDEN AND THERE WAS NO HESITATION ON ACCELERATION OR INDICATIONS OF PROBLEMS PRIOR. IN TRAFFIC, HAD TO PUT THE CAR IN PARK AND RESTART IT. WORKED OK AFTER THAT. THE CAR HAS 29,000 MILES AND IS SERVICED REGULARLY.
IT WAS ABOUT 6:05 AM. I WAS DRIVING ON 288 HIGHWAY IN PEARLAND, TEXAS. THERE WAS LIGHT RAIN. I HEARD A VERY LOUD BANG ON THE ROOF AND SOUNDED OF GLASS SUBSTANCE RUNNING THE THE BACK OF THE ROOF. THAT NOISE FREAKED ME OUT, BUT I COULD STILL KEEP DRIVING TO MY WORK.
PLEASE SEE ATTACHED SHEET FOR ALL THAT HAS HAPPENED SINCE I PURCHASED THE CAR. I'VE HAD TO REPLACE THE BATTERY 2 TIMES IN 3 YEARS AS WELL. I HAVE NEW BATTERY AND IT BECAME CORRODED FAST. MY CAR KEPT TELLING ME THERE WAS AN ELECTRICAL ISSUE AND THE CHECK ENGINE LIGHT WOULD COME ON AND ALL OF THE FAILS LED TO THE TRANSMISSION ISSUES.
The contact owns a 2017 Toyota Rav4. The contact stated that after turning the vehicle off and later attempting to restart the vehicle, the vehicle failed to restart. The battery was then recharged. The failure occurred on several occasions before the vehicle was taken to the local mechanic. The local mechanic was unable to diagnose a failure or determine a cause for the failure. Additionally, after opening the rear hatch door, the door failed to close and remained open. The contact stated that water and condensation were present inside the rear brake light assembly. The cause of the failure was not yet determined. The manufacturer was not contacted. The failure mileage was 30,000.
I HAD OWN 2017 TOYOTA RAV4LE FOR LESS THAN 3 YEARS AND LESS THEN 25000 MILE, WE FOLLOW THE INSTRUCTIONS TO HAVE A SCHEDULE MAINTENANCE. WE HAVE NEVER EXPERIENCE ANY PROBLEM AT ALL, OVERALL IT WAS GOOD DRIVING CAR. HOWEVER, ON 5/4/2020, I PARKED MY CAR AT PARKING LOT, TURNED OFF ENGINE. I HEARD GENTLE CLICK CLICK TWO SOUND, DO NOT REALIZED IT WAS FROM MY CAR (OTHER PEOPLE WAS UNLOAD STUFF). I OPEN THE DRIVER SIDE DOOR GET READY TO OFF MY CAR AND GO. I SMELLED RUBBER BURNING. I LOOK AROUND AND SEE MY ENGINE HAD LIGHT SMOKE CAME OUT FROM ENGINE, THEN BECAME DARKER SMOKE, AND FOLLOW BY FIRE. I CALLED 911, THEY SEND A FIRE DEPARTMENT TO PUT OFF THE FIRE FOR ME. MY TOYOTA RAV4 LE WAS ALL BURNED BY UNKNOWN REASON. I DO NOT SMOKE, I PAID OFF MY CAR AND I HAVE NO FINANCIAL GAIN TO HAVE CAR BURN. I JUST WANT TO WARNING OTHER OWNER, IT COULD HAPPENED TO YOU, I WAS LUCKY TO BE ABLE TO WORK OUT FROM MY BURNING VEHICLE. MY CAR WAS UNDER WARRANTY, BUT TOYOTA DEALER STATED THAT THEY WOULD NOT ABLE TO HONOR SUCH WARRANTY, ASKED ME CALL HEADQUARTER, I TRIED TO EMAIL BUT AFTER I UPLOAD PICTURES AND IT WAS SUDDENLY INTERCEPTED IN THE CLOUD-DISAPPEAR. I AM REPORT THIS INCIDENT TO WARNING OTHERS. *TR
WHEN DRIVING AT 25 MPH TO 40 MPH MY VEHICLE STARTS TO SHUDDER. I CAN HEAR IT AS IF IT IS COMING UP FROM THE UNDER CARRIAGE. IT DOESN'T DO IT ALL THE TIME BUT IT OCCURS AT LEAST ONCE PER WEEK. THE SHUDDER OCCURS WHEN DRIVING ON A SUBURBAN STREET GOING STRAIGHT DOWN THE ROAD.
2017 RAV 4 STRUCK A CONCRETE LIGHT POST IN PARKING LOT. CAR WAS MOVING FORWARD APPROXIMATELY 20 MPH, IMPACTED DRIVER'S SIDE FRONT AND FENDER. AIR BAGS DID NOT DEPLOY. NO COLLISION ALARM SOUNDED. ENTIRE FRONT PANEL DESTROYED, MAJOR ELECTRICAL SENSOR DAMAGE, DRIVER'S DOOR UNABLE TO OPEN. HOOD DAMAGED. SUSPENSION BENT. DRIVER SUFFERED MAJOR BRUISING AND CHEST PAIN. BOTH ELBOWS IMPACTED SOMETHING IN COLLISION. *TR
DRIVER'S SIDE HEADREST RISES APPROX. 2-1/2 TO 3 INCHES FROM LOWEST POSITION DURING THE NORMAL COURSE OF DRIVING. I DO NOT ADJUST THE HEIGHT OF THE HEADREST, EVER, OTHER THAN TO CORRECT THIS UNUSUAL PHENOMENON. THIS HAPPENS CONSTANTLY AND REPEATEDLY IN AS LITTLE AS 10-15 MILES DRIVING OVER PAVED, SMOOTH ROADS WHILE DRIVING SPEEDS RANGING FROM 45-75MPH. HAS HAPPENED SPORADICALLY SINCE WE PURCHASED THE VEHICLE NEW, BUT HAPPENS REGULARLY AND CONSISTENTLY NOW. INTERESTINGLY, THIS SAME PHENOMENON HAS OCCURRED WITH OTHER TOYOTAS I PURCHASED NEW, NAMELY MY 2006 COROLLA AND 2008 COROLLA LE. NEVER THOUGHT ABOUT IT BEING A POTENTIAL SAFETY ISSUE UNTIL I SAW IT RECURRING ON MY 2017 RAV4. DEALER IS EXPERIMENTING ON FIX BY REPLACING ADJUSTMENT BUTTONS ON BOTH DRIVER AND PASSENGER SEATS, AT MY EXPENSE (JUST RETURNED FROM LONG ROAD TRIP AND TOOK VEHICLE TO TOYOTA AT 264 MILES PAST END OF 36K WARRANTY) BUT COULD NOT HAVE SERVICED ON THE ROAD. UNFORTUNATELY, DEALER INFORMED ME THAT THIS IS ONLY THE BEGINNING OF THE INVESTIGATION PROCESS TO DETERMINE THE CAUSE OF THE PROBLEM AND MAY INVOLVE MORE EXTENSIVE WORK (ALSO AT MY EXPENSE) IF BUTTON REPLACEMENT DOES NOT WORK.
WHILE I WAS DRIVING HOME FROM WORK ON THURSDAY, MARCH 5, 2020, I SMELLED SMOKE. I LOOKED AT THE TEMPERATURE ON THE DASHBOARD AND IT SHOWED THAT THE TEMPERATURE WAS A LITTLE BELOW THE MIDDLE LINE INDICATING THE VEHICLE WAS NOT HOT. I CONTINUED DRIVING FOR A COUPLE MORE BLOCKS AND CONTINUED TO SMELL SMOKE SO ATTEMPTED TO PULL OVER INTO A PARKING LOT. WHEN I TRIED TO PULL OVER, THE VEHICLE STOPPED ON ITS OWN SO I WAS HALF WAY BETWEEN THE STREET AND PARKING LOT. I SAW SMOKE COME OUT FROM UNDER THE HOOD OF THE VEHICLE. ABOUT TWO MINUTES LATER, FLAMES STARTED COMING OUT FROM UNDER THE HOOD. THE VEHICLE CAUGHT FIRE.
DRIVERS SIDE DOOR LOCK STOPPED WORKING CAR ONLY HAS 37,000 AND IS 31 MONTHS OLD. DEALER WANTS $1000.00 TO REPAIR.
ABH (AUTOMATIC HIGH BEAM) SYSTEM DISCONNECTS RANDOMLY AND SHUTS DOWN THE HEAD LIGHT HIGH BEAM. WHEN THIS HAPPENS, THE ABH INDICATOR ON THE DASH GOES DARK. ABH MAY OR MAY NOT COME BACK ON AFTER SEVERAL SECONDS. THIS HAPPENS AT HIGHWAY SPEEDS WITH NO OTHER VEHICLES OR LIGHTS AROUND. THIS IS A PROBLEM BECAUSE THERE IS NO QUICK WAY TO GET THE HIGH BEAMS BACK ON. THIS HAS HAPPENED SINCE THE CAR WAS ABOUT 2 YEARS OLD.
I WAS STOPPED AT A RED LIGHT IN A LEFT HAND TURN LANE. A VEHICLE MAKING A LEFT HAND TURN ACCIDENTALLY DROVE HEAD FIRST INTO MY CAR. MY PASSENGER AND I HAD SEAT BELTS ON. THE APPROXIMATE SPEED OF THE OTHER CAR WAS GREATER THAN 10 MILES PER HOUR. THE AIR BAGS DID NOT DEPLOY DESPITE CONSIDERABLE FRONT END DAMAGE. A MESSAGE ON THE DASHBOARD SAYS "SRS AIRBAG SYSTEM MALFUNCTION. VISIT YOUR DEALER". I WANT TO MAKE SURE THAT THE AIRBAGS WERE NOT DEFECTIVE. I HAVE READ THAT IF A VEHICLE IS STATIONARY AND THE SEAT BELTS ARE ON IT MAY NOT ACTIVATE. THAT IS OK - JUST WANT TO MAKE SURE THAT IS THE INTENT.
AUTO HIGH BEAMS STOPPED WORKING DEALER NEEDED TO REPLACE THE HEADLIGHT STALK ON STEERING WHEEL
TL* THE CONTACT OWNED A 2017 TOYOTA RAV4. THE CONTACT STATED THAT WHILE HER DAUGHTER WAS MAKING A TURN THE STEERING WHEEL CEASED AS WHITE SMOKE WAS SEEN COMING FROM UNDER THE HOOD. THE CONTACT STATED THAT THE VEHICLE CAME TO A STOP AS FLAMES WERE SEEN COMING FROM UNDER THE HOOD AND FROM UNDERNEATH THE VEHICLE. THE CONTACT'S DAUGHTER WAS ABLE TO EXIT THE VEHICLE WITH NO INJURIES. THE FIRE DEPARTMENT WAS CALLED AND EXTINGUHISED THE FIRE. A FIRE DEPARTMENT REPORT WAS FILED. THE CONTACT STATED WAS AWAITING INSPECTION BY THE INSURANCE COMPANY. THE MANUFACTURER THE DEALERSHIP WAS MADE OF AWARE OF THE FAILURE. THE VEHICLE FAILURE WAS NOT DIAGNOSED BY A DEALER OR INDEPENDENT MECHANIC. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, HOWEVER NO ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.
WATER PUMP LEAK I BELIEVE STARTED AROUND 21,000 MILES.ALONG WITH THE REPLACEMENT OF FRONT BRAKE PADS I COMPLAINED OF RIGHT FRONT SIDE OF CAR WITH SQUEALING NOISE POSSIBLE DRIVE BELT OR DIRTY ROTOR. AT ONE POINT BOTH FRONT ROTORS SLIGHTLY WARM TO TOUCH AFTER 45 MIN CITY DRIVE HOME, ANOTHER TIME RIGHT ROTOR HOT AND LEFT SLIGHTLY WARM. THEY REPLACED FRONT BRAKE PADS NOT CHECKING CALIPERS OR HOSE AND JUST PUT ON BRAKE PADS AND SAID RIGHT TIRE WORN AND REPLACED BOTH AND SAID IT WILL SOLVE THE PROBLEM. AFTER A FEW DAYS TOYOTA REP AND TOLD HIM THE SAID INTERMITTENT SQUEALING SOMEWHAT GRIND NOISE WAS BACK. NOT TAKEN SERIOUSLY I REPORTED TO CORPORATE AND WENT TO ANOTHER DEALER TO DO DIAGNOSTIC CHECKING CALIPERS AND FOUND NOTHING. AROUND 50,000 MILES I FOUND POWDER NEXT TO DRIVE BELT. THEY DISCOVERED IT WAS A LEAKING WATER PUMP AND REPLACED MY PUMP AND DRIVE BELT. 41/2 MONTHS LATER THE CAR HAD SAME SQUEALING NOW RUBBER SOUND ADDED, STEERING STIFFER AND HISSING SOUND CAME FROM FRONT OF ENGINE AT LIGHT. TOOK IN AND COULDN'T FIND ANYTHING WRONG IN ENTIRE DAY 8 HRS. I DROVE AWAY AND BY THIRD LIGHT SQUEALING FOR 25 MINS AND NEIGHBORS HEARD ME COMING,ONE COUPLE REPORTED LOUD AT FRONT RIGHT TIRE. I REPORTED THAT IMMEDIATELY TO [XXX] AT PRECISION THAT MY CAR WAS WORSE AND TURNING STEERING WHEEL RIGHT AND LEFT IS NOW HAPPENING AS NEIGHBOR REPORTED BUT NO RETURN CALL. THIS CAR SOUND TYPICALLY HAPPENS AT BRAKING AT LIGHT AND HITTING GAS AT LIGHT ON CITY STREETS DRIVE AT 40-50 MILES PER HR.BUT USUALLY AT LIGHTS CAN HEAR. CALLED [XXX] AFTER LEFT SHOP CAR RIGHT AND LEFT TURNS SQUEAK WHEN TURNING STEERING WHEEL ONLY ONE DAY DID I HEAR TWO DIFFERENT SOUNDS WHIRRING NOISE AND HISSING SOUND 3 DAYS APART AT LIGHT STOPPED 3 WEEKS MY CAR, JUMPED FORWARD AT A STOP I'VE HAD IT ALIGNED NEW TIRES & STILL INTERMITTENT NOISE NOW WORSE DEC 2019 CHANGED WATER PUMP AND DRIVE BELT /SPRAYED ENGINE DOWN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
MY WINDSHIELD CRACKED TOOK TO DEALER THEY SAID IT WAS A PRESSURE CRACK HAVE BEEN HAVING ISSUES WITH MY WIPER BLADES JUMPING/CHIRPING! ALSO HAVING AN ISSUE WITH TRANSMISSION SLIPPING FROM TIME TO TIME! BREAKS BEEN REPLACED AND STILL HAVE A SQUEAL AND NOT WANTING TO STOP SOMETIMES HAVE TO PUSH PETAL TO FLOOR
BOTH IN MOTION/STATIONARY. WINDSHIELD AND RT. FRONT DOOR GLASS SHOW SIGNS OF DELIMITATION AS SEEN BY LOCAL GLASS REPAIR AND TINTING COMPANIES. BOTH BELIEVE THE VISUAL IMPAIRMENT WILL BECOME WORSE AS THE POLYVINYLBUTARETE GLUE SECTIONS BECOME CONNECTED IN A GROWING "SPIDER WEB" ARRAY ACROSS THE ENTIRE GLASS. ANY SUNLIGHT AT A 30 DEGREE ANGLE TO SOUTH TRAVEL CAUSES CONFUSION AS THE PHOTONS HIT THE GLUE AND REFLECT THE LIGHT. LOCAL GLASS TECH CALLS THESE "STARS".
I CALLED UP TO MY DEALERSHIP BECAUSE MY AIR CONDITIONING HAS BEEN ACTING UP. IT HAPPENS EVERY DAY AFTER I'VE DRIVEN MY CAR FOR A LITTLE MORE THAN 30 MINUTES. THE AIR SLOWLY STOPS BLOWING OUT. WHEN TURNING THE AIR COMPLETELY OFF SOMETIMES IT WILL BLOW OUT FULLY AND OTHER TIMES IT WON'T BLOW OUT AT ALL. UPON SPEAKING TO THE DEALERSHIP THEY SAID THEY SEE THIS OFTEN AND KNEW WITHOUT A DOUBT IT WAS MY BLOWER MOTOR AND WANTED TO CHARGE ME MORE THAN $300.00
THE HALOGEN BULBS IN THE RAV4 LE ARE SUBSTANDARD AND PRESENT A SAFETY HAZARD. AFTER A DEALER UPGRADE TO SOME BRIGHTER BULBS, THERE IS STILL VERY LITTLE SPILL TO THE SIDES OF THE ROAD. THIS PREVENTS ME FROM SEEING POTENTIAL HAZARDS LIKE DEER WHILE DRIVING AT NIGHT. I HAVE HAD SEVERAL NEAR MISSES WITH ANIMALS AND EVEN ONE WITH A PEDESTRIAN INSIDE THE CITY LIMITS BECAUSE I SIMPLY COULDN'T SEE THEM. HEADLIGHT AIM HAS BEEN VERIFIED AS CORRECT SO THAT'S NOT THE ISSUE EITHER. THIS IS A DANGEROUS SITUATION WAITING TO HAPPEN.
I WAS DRIVING ON I 10 SOUTHBOUND WITH MY TWO DISABLED CHILDREN. MY FRONT DRIVER'S SIDE TIRE BLEW OUT THE SIDEWALL IN 1-2 INCH CHUNKS. IT SOUNDED LIKE MACHINE GUN FIRE. I HAD TO SAFELY COAST TO THE SHOULDER HOLDING MY STEERING WHEEL FIRMLY AND PUTTING MY CAR IN NEUTRAL. I HAD AIR CHECKS AND BALANCING REGULARLY. I KEEP MY CAR IN A GARAGE WITH LOW MILEAGE. DISCOUNT TIRES CHECKED MY TIRES ON THREE OCCASSIONS AND TOLD ME TO GO TO TOYOTA DEALERSHIP FOR HELP. THEIR CUSTOMER SERVICE WAS RUDE AND DISMISSED MY CONCERNS COMPLETELY MAKING IT SOUND LIKE MY TIRES WERE WEARING AT A NORMAL RATE, WHICH IS NOT TRUE. I ASKED THEM TO HELP ME REACH OUT TO THE TIRE MANUFACTURER AND/OR HELP ME DETERMINE IF MY NEW RAV4 CAME TO ME WITH IT'S ORIGINAL TIRES OFF THE LOT. THEY DISMISSED ME AND I WILL NEVER GO BACK TO TOYOTA TO PURCHASE A NEW CAR AGAIN. BEWARE, ONCE THEY HAVE YOUR MONEY, IT SEEMS THEY NO LONGER CARE ABOUT YOU AFTER THE INITIAL SALE. I AM UNCERTAIN IF THIS IS THE CASE WITH ALL TOYOTA DEALERSHIPS, OR JUST OURS IN TUCSON, AZ, BUT PLEASE, BUYERS BEWARE! THEY ENDANGERED ME AND MY CHILDREN AND REFUSED TO ADMIT THERE IS AN ISSUE WITH THIS PROBLEM. THE ROAD I TRAVELLED WAS SMOOTH, I WAS TRAVELING AT 65MPH, AND I DID NOT HIT ANYTHING IN THE ROAD. MY SPINE IS A WRECK FROM THE JARRING... LEGS ARE BRUISED UP, TOO. THANKFULLY A STATE TROOPER ASSISTED US. STATE FARM ROADSIDE ASSISTANCE WAS ABSOLUTELY BOTCHED UP BY THEIR AUTOMATED SYSTEM AND DISPATCHED TO SOMEWHERE IN PHOENIX. SO GRATEFUL FOR THE STATE TROOPER AND DISCOUNT TIRES FOR THEIR CARE. TOYOTA NEEDS TO TAKE RESPONSIBILITY FOR THIS ISSUE AND THE TERRIBLE TIRES. THE MANUFACTURER NEEDS TO KNOW THIS IS A PROBLEM. MY LAST TIRES LASTED TO 60,000 MILES. NO REASON I SHOULD HAVE HAD TO CHANGE ALL 4 TIRES ON A NEW VEHICLE AT 19,000-20,000 MILES. I WOULD LIKE TO KNOW IF THERE HAS BEEN A SAFETY RECALL ON MY VEHICLE. TOYOTA SHOULD PAY FOR MY TIRES.
The axle broke while I was driving. I was on CA HWY 101 NB, it was a day after the rain so I was careful not to speed. As I was heading towards a decline the car made a loud pop sound that came from the rear left side. I looked back because my initial thought was the tire popped but as I looked at my rear view mirror the car veered rapidly to the left headed straight to the median. Safety at risk: I tried to break but it seemed like the breaks were not responding well. I turned the wheel to not hit the median and the car turned completely, facing traffic and sliding to the right side of the freeway where it stopped on its side. The car was checked and we have a letter from Toyota saying the part broke due to speeds over 80 mph. But I was not driving over 80, and and axle is probably not supposed to break at that speed. There were no warning lights, or symptoms. My vehicle seemed completely healthy.
2017 TOYOTA RAV4 TRANSMISSION GIVES UP AT 100K MILES.THE TOYOTA DEALER ASK ME TO $6000 FOR REPAIR.
VEHICLE DIED IN THE MIDDLE OF THE ROAD WHILE DRIVING NORMALLY. THE VEHICLE WAS ON A CITY STREET.
AUTOMATIC HIGH BEAMS (AHB) MALFUNCTION. WHEN DRIVING AT NIGHT THE AHB SYSTEMS OCCASIONALLY (EVERY ~10 MINUTES LATELY) SHUTS DOWN AND THE GREEN "AUTO HIGH BEAM" INDICATOR GOES OFF - RESULTING IN TOTAL LOSS OF HIGH BEAMS IN ALL AMBIENT CONDITIONS. THIS USUALLY LASTS ABOUT A MINUTE AND THEN THE SYSTEMS RECOVERS. THERE ARE MANY CASES OF THIS REPORTED ON THE INTERNET - WHICH CAN BE FOUND BY GOOGLING "TOYOTA AUTO HIGH BEAMS MALFUNCTION". THE ISSUE SEEMS TO AFFECT ALL TOYOTA AND LEXUS VEHICLES MANUFACTURED IN THE LAST ~3 YEARS AND EQUIPPED WITH AHB. LEXUS OWNERS SEEM TO BE ABLE TO SUCCESSFULLY FIX THIS UNDER WARRANTY BY THEIR DEALERS - THE FIX IS CLEANING THE CAMERA LENS AND THE WINDSHIELD IN FRONT OF THE CAMERA. UNFORTUNATELY IT SEEMS IMPOSSIBLE TO GET THIS ADDRESSED BY TOYOTA. I HAD TWO DEALER VISITS AND TWO CALLS WITH TOYOTA CUSTOMER SERVICE - EACH TIME THEY JUST TRY TO CONVINCE ME THAT "I AM USING IT WRONG". BY THE WAY I HAVE A VIDEO OF THIS HAPPENING AND SHOWED IT MY DEALER BUT WAS DENIED WARRANTY SERVICE NEVERTHELESS. A SIMILAR VIDEO AVAILABLE ON YOUTUBE - JUST SEARCH FOR "A_32T4QTX4M" THERE.
The contact owns a 2017 Toyota Rav4. The contact stated while driving 65 MPH, the contact struck a sign on the side of the road causing front-end damages to the vehicle and the air bags did not deploy. The contact suffered a major injury to the chest from the seat belt and back pains where she was taken to the hospital and had to seek physical therapy. A police report was not filed. The vehicle was towed to the dealer that stated that the damages were not severe for the air bags senor to deploy. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 48,408.
AUTO DIM HEADLIGHTS WORK WHEN THEY WANT TO IT HAS BEEN AN ONGOING PROBLEM FOR MANY MONTHS
WHILE DRIVING ON AN INTERSTATE AT HIGHWAY SPEEDS, I HEARD A LOUD BOOM. THEN, I COULD HEAR WIND THROUGH THE INSIDE COVER. THERE ARE PIECES OF BROKEN GLASS ABOVE THE INSIDE COVER. I HAD THE INSIDE COVER CLOSED WHILE DRIVING, SO THE GLASS DID NOT ENTER THE CABIN. REVIEW OF MY DASH CAM FOOTAGE DID NOT SHOW ANY VISIBLE DEBRIS OR ROCKS THAT COULD HAVE CAUSED IT. IT SOUNDED LIKE AN EXPLOSION AND NOT A CRACK.
TRANSMISSION TORQUE CONVERTER SHUDDER AND SHIFT HESITATION - SHUDDERS BETWEEN GEARS, OCCURS BETWEEN ANY TWO GEARS BUT MOSTLY WITHIN THE 20-55 MPH RANGE. BEGUN MOST NOTICEABLY AT ~90K, VEHICLE NOW HAS 103K ON IT AND SHUDDER CONTINUES TO WORSEN AND BECOME MORE FREQUENT. BROUGHT IT BACK TO DEALER SEVERAL TIMES NOW AND THEY HAVE ADVISED MOST LIKELY TORQUE CONVERTER NEEDS TO BE REPLACED (APPROX $3-$4K REPAIR). SAME PROBLEM AS THE GENERATION BEFORE WHERE TOYOTA EVENTUALLY EXTENDED WARRANTY COVER FOR: HTTPS://WWW.TOYOHEADQUARTERS.COM/THREADS/2013-2015-TOYOTA-RAV4-TRANSMISSION-SHUDDER-WARRANTY-EXTENSION-ZH1.1148/PAGE-2