2024 Toyota RAV4 Complaint Log

Front Brake Squeal/Squaek Noise when light or moderate braking. Started around 10000 miles.

Car is one year old, 13k miles and is having transmission issues, most likely related to e-CVT system. When braking you can hear grinding sounds from under the middle of the car. Acceleration is sluggish going up hills and engine seems to slip or race going down hills. Car is being taken to dealer Tuesday July 15 for diagnostics. No warning lights appeared on dash and no alerts on my mobile app. Internet search shows other RAV4 AWD Hybrids are experiencing the same issues.

Wipers turn on by them self, the radio shuts down on its own and then comes back on

THE CAR WENT OFF THE ROAD AND INTO TREES TOTALING THE VEHICLE - AIRBAGS DID NOT DEPLOY.

It is good

Driving down the highway in the pouring rain. Pulled over because the engine felt like it was about to stall. Whole engine cut off and check engine light came on with “engine stopped - power steering low”. Would act like it wanted to start again but shut back off every time. After about 30 minutes it started back up without any check engine lights or messages. This is the 3rd time its happened. Always in the rain.

Car Play, GPS, Voice Control system. Car Play and GPS is always off, sending wrong directions to get to a place. Voice control system interacts without being started by driver. I have been to the dealership where I bought the car; they know and acknowledge there is something wrong but they said there is no resolution at the moment.

When idling with intermittent wipers on, the vehicle began smoking under the hood, engine light came on dash as well as “steering power low” warning, then engine shut off. The vehicle was unable to be started again after waiting a few minutes. The gear shift could not move from parked. The vehicle was purchased new and had only 20,000 miles on it. I ended up having it towed to a Toyota dealership but by that time the battery was drained from leaving the hazards on too long. They could not identify any other problems and sent me on my way with a working vehicle. After talking to a manager at another Toyota dealership, they identified that this is an occasional problem with this vehicle. The manager was able to contact Toyota who suggested they replace the air intake tube and bezel. Hopefully after these new parts are replaced I will not experience a random shutdown again. It’s such a specific set of conditions to cause the problem but a quick search online showed that other people have encountered similar situations with the wipers on intermittent while idling. Someone mentioned pressing the switch to turn off the automatic engine shut off as a temporary fix. I was blocking traffic and police had to direct traffic around me while I waited for the tow. Thankfully the traffic was not moving fast.

Impact is to software. Apple car play is malfunctioning. Will not allow bluetooth calls while apple car play is active. Phone will continue to ring on screen however, and will not be able to take call handsfree while driving. Call will not allow communication from driver to caller, only can hear caller. Concerns have been ongoing since May.

Bought a 2024 Rav 4 on Oct 4 ,2024. Has a little over two thousand miles in it now. On two different occasions the vehicle has lurched pulled forward while I was sitting stopped foot on the brake. The first incident I was stopped at a stop sign waiting to enter a highway. All of a sudden the motor revved up and vehicle began lurching forward the brake I was pushing on would not stop the vehicle. I was dragged from the stop sign to the highway. I had to turn the key off to stop the Vehicle. The second incident was about a week later. I was stopped at a red light. Foot again on the brake. Suddenly the engine began to rev up and lurching against the brake. I immediately turned the engine off this time. Finally got the vehicle towed to Postoak Toyota in Midwest City where I purchased it. Postoak had told me three different times that I would have to to pay the tow fee or drive the unsafe vehicle to them. About an hour and a half drive. Finally Triple AAA said I was covered through Postoak. Had vehicle towed on May 31 2025. On June 3,2025 I was informed by a Postoak mechanic there was nothing found wrong with my vehicle. I was informed the vehicle has a start stop feature and letting my foot off brake when stopped would cause a small lurch. What happened to me twice in the Rav 4 was no small lurch. Literally dragging me with my foot squarely on the brake. I drove an Escape for six years which had the same start stop feature. Never did the Escape lurch forward.

Driving on the interstate highway when the sunroof glass just shattered. Luckily the cover was closed so no one was hit by the glass. Cars behind me could have been hit by flying glass. I have heard of this happening in the 2021 Rav 4's. The sunroof was looked by a Toyota dealership and they didn't say anything about it, only saying it was not covered under warranty. There not indications of cracking or any else prior to the shattering.

I was driving home in exceptionally heavy rain. Before getting home, I decided to stop at a coffee drive thru. It was still raining pretty heavily as I drove up to the pick up window. I had my foot on the brake as I waited for my order. A few minutes went by when suddenly the car shook a bit and completely shut off. A warning sign came up on the dash screen that read “engine stopped, steering power low” and instructed to put the car in park. That warning message would come up every time I tried to put the gearshift back in drive. I kept trying to restart the car many times, the engine cracked but no start. At one point I even tried putting the car in neutral to attempt to push it out of drive thru lane but the car and steering wheel were locked in place. There was no way to move either. It’s still raining at this point but it has significantly lightened up. About 15 - 20 minutes later, the car started up like normal and I was able to put the gearshift in drive. The car is less than a year old and nothing like this has ever happened before. There were absolutely no warning signs prior to this happening, everything on the dashboard and the mobile app associated with the car showed the car was in “good health.” I am SO incredibly lucky this happened at a drive thru and not in the middle of a highway or busy intersection. You are left completely helpless since the engine completely shuts off and the steering wheel locks. If this happened on a highway, it would immediately create a multi vehicle accident or potentially worse. This is a HUGE safety risk that needs to be addressed immediately. I plan to take the vehicle into the dealership for inspection because I do not feel 100% safe anymore.

I was sitting with the car in park. The car was running. My vehicle started shaking and said “Engine stopped, steering power low”.

I drove through heavy rain and after sitting in park for about 15 minutes, my car started shaking and the dashboard lit up. I received a power steering low message and when I tried shifting into drive, it said car not ready to drive. I turned it off and back on and it started, but eventually stalled after a few seconds. I called a tow truck to have it taken to the dealership and by the time he arrived, it start up like normal. Based on what im seeing online, this is becoming more of a common problem.

The contact owns a 2024 Toyota Rav4. The contact stated that after driving for 45 minutes, the vehicle was parked. While attempting to restart the vehicle, there was an abnormal sound coming from the vehicle. The engine stopped; engine power was low, and the message “Not ready to Drive” was displayed. The contact stated that the gear shifter failed to move, and the vehicle failed to start. The vehicle was towed to the local dealer, who determined that the vehicle was working as designed. The vehicle was not diagnosed or repaired. The dealer informed the contact that there were no diagnostic trouble codes saved in the history. The manufacturer was contacted, and referred the contact to another dealer, but no additional assistance was provided. The failure mileage was approximately 8,063.

2024 Toyota RAV4 XLE AWD, VIN [XXX]. Steering defect appeared at approximately 12,000 miles (April 2025). Vehicle pulls significantly to the right, requiring constant steering correction. Driver must continuously hold left side of steering wheel to maintain straight path. If steering wheel released, vehicle immediately drifts right. Pull is constant and especially noticeable at highway speeds. THREE REPAIR ATTEMPTS FAILED: June 2025 (14,715 miles): Two wheel alignments performed same day - both failed to correct pull. November 2025 (16,091 miles): Replaced blown passenger rear shock absorber - pull persisted. December 2025 (16,819 miles): Performed 10+ wheel alignments. Toyota Corporate Technical Assistance filed case #53530239 and instructed ABS/SAS reset - failed. Technicians documented "rear suspension binding" but did not mechanically repair. SUSPECTED CAUSE: Strut mount bearing binding/failure or suspension binding. Dealership replaced shock but not strut mounts (industry best practice is replacing both together when shock fails at low mileage). Documented binding issue was not mechanically repaired - only software reset attempted. CURRENT STATUS: Vehicle unsafe to drive. 16,819 miles in two years. New rattling noise developed in right front dashboard after December repairs. This is a manufacturing defect appearing in first year at low mileage, not wear and tear. SAFETY CONCERN: Driver must maintain constant corrective pressure on steering wheel to prevent rightward drift. Risk of vehicle drifting into adjacent lane or off road if driver momentarily distracted. Defect creates dangerous driving condition, particularly at highway speeds. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact's daughter owns a 2024 Toyota Rav4. The contact stated that while his daughter was driving at approximately 35 MPH, she had crossed an intersection when she was crashed into by another vehicle making a U-turn from a cross street. The other vehicle's front end crashed into the driver's side tire and front door. The contact stated that the force of the crash had fractured the left front axle and pushed the tire into the engine compartment. The contact stated that the frame was bent and the driver's door was difficult to open. The contact stated that the side air bags had not deployed and that the seat belts on the driver's side and the passenger side could not be unbuckled. The contact stated that his daughter had sustained injuries to her left shoulder, left arm, and leg as well as head and neck injuries. The contact stated that his wife had sustained injuries to her right ribs, right arm and shoulder, and lower back injuries. The contact stated that his wife and daughter were taken by ambulance to the hospital. The contact stated that the police were on scene and wrote a report, but he did not have the report number. The contact stated that both vehicles were towed away from the scene of the crash. The contact stated that their vehicle was repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 10,000.

I bought my car in the end of November 2024, and in April 2025 which is less than 5 months and the car's been driven less than 2,000 miles, I noticed the black plastic parts of my car in the front have been melting. This is a defect in the material composition. I see a good amount of other people sharing their similar melting experience on online platforms. When I brought the car and shown pictures to a local Toyota service center, Toyota says it's due to solar convergence. I also called Toyota corporate, and they told me it's not my fault. But they're not helping me fix the issue and repair my car. This should be under warranty. I just bought my car. I do not live somewhere with hot weather. It doesn't make sense, and it isn't acceptable for the car's plastic material on the outside to be melting like this. It's a safety concern that my car parts are melting.

I was in a parking space at the local library, waiting on my children. It was raining, and had been raining most of the day. I had driven about 60 miles in the rain before going to the library. The car was on, but in park. The car started slightly shaking (like a big truck was going by), and it looked like some smoke was coming out of the engine. The car then flashed some lights on the dash and gave the following message: Engine Stopped. Steering Power Low. It then turned off, and I tried to turn it on multiple times to no avail. After researching online while waiting for a tow truck, I saw multiple references on Reddit to this problem. I waited about 20 minutes and was able to turn the car on, though it was hesitant. I was able to cancel the tow and drive the short distance home. It was scary because it came out of nowhere and this is a BRAND NEW CAR with only about 27,000 miles on it. I am not happy that this would be something I will have to worry about in the future. I have not reported it to the dealership, but saw online most people had no luck at the dealership and were told to report it here.

On April 4, 2025, my wife was driving at about 40 miles per hour when her vehicle struck an obstruction in the road. The impact caused relatively minor collision damage to the vehicle (a bent wheel strut). However the side curtain airbags deployed, startling my wife and limiting her vision on either side of the vehicle. Fortunately She was able maintain control of the vehicle, steer to a safe location and stop off the roadway. When inspected by the auto body repair shop where the vehicle is currently being repaired, the technicians were puzzled that the side airbags went off for such relatively minor accident, particularly since the impact to the vehicle had been to the front and not the sides. Under the circumstances, the premature deployment of the airbags could have actually made the accident worse if my wife had lost control of the vehicle. Under the circumstances, we felt compelled to report the incident to you for investigation in the event other RAV4 owners are experiencing the same problem.

Today on 4/1/2025 while driving home, the roads were wet/slushy, it was actively rain/sleeting outside. During the drive, my lane assist and front impact assist was disabled due what the dash read of "sensor blocked" or somthing similar. I got home minutes later and pulled into my garage, put my car in park and sat with it idling in park for about 2-3 minutes, at that time, is when I felt it start to shake a little bit and then it shut off by itself. A warning popped up on my dash that read "engine stopped, steering power low".

At the beginning of April, 2025, Toyota began sending unrequested solicitations to subscribe to its “connected services” to the multimedia display in the center of the dashboard of the RAV4. Those solicitations take over the entire screen and prevent any other use of the display until the driver takes affirmative steps to dismiss the solicitation. They also interrupt the connection between an iPhone and the display, which requires the driver to completely reset the connection between the iPhone and the display. It can take up to five or six separate steps to click through additional screens, in different locations on each screen, before the display returns to its original state. This is particularly dangerous when the prior use of the display was for navigation, as the map cannot be returned to without going through those screens and presses. The steps required to remove these unwanted solicitations create a materially dangerous likelihood of distracted driving. I have never at any time given Toyota permission to send me these unwanted and intrusive electronic message solicitations, and I have explicitly revoked any and all such permissions which Toyota might claim were created by my purchase and.or operation of the vehicle. I request that an inquiry be opened and that the inquiry determine that Toyota's forced interruption of the operation of a vehicle such as my RAV4 is a safety defect and that Toyota be ordered to discontinue its dangerous practice.

- While driving the vehicle engaged in the automatic emergency breaking system due to the car in front of me, the car was awaiting to turn left, but my lane was clear and I actually did not have the car in front of my vehicle. - While driving to work, at about 40 miles per hour speed, during a not so windy day, in an non-graveled road, my sunroof glass shattered out of nowhere. the dealership checked the affected area and confirmed there was no foreign objects that might have caused the incident. (not covered under warranty)

On 3/30/2025, I drove my 2024 Toyota RAV 4 Adventure about 30 miles in the rain with the wipers on. I then put the car in park, with the wipers still on intermittent setting and the engine still running. After sitting in park like this for approximately 5 minutes, the engine began to shudder, with engine RPMs decreasing and increasing erratically, and the engine was also shaking as the RPMs increased and decreased. I then turned the car off for approximately 5 minutes. When I restarted the car after 5 minutes, the erratic RPM resumed, and then the engine stopped running, and my display screen showed the following message: “Engine Stopped, Steering Power Low”. The check engine, check steering, and check battery lights were also illuminated on the dashboard. The vehicle would not restart after several tries and ultimately ended up having the vehicle towed 30 minutes. Once the tow truck dropped it off, the engine started right up and the error messages were no longer displayed.

SUV shut off during heavy rain storm and won’t crank back up until after at least 5 to 7 minutes. I have had this happen four times and have had my vehicle towed to the Toyota dealership, etc..

This is a follow up of an incident reported on 3/30/2025, after the vehicle was driven approximately 30 miles in the rain, then stopped for 5 to 10 minutes idling with windshield wipers on intermittent setting. Engine began to shudder, engine rpms increased/decreased erratically as the engine shook. The vehicle was turned off. After approximately 5 minutes, restarted vehicle and engine again ran erratically and then stalled, displaying “Engine Stopped, Steering Power Low” on the message center in the driver’s display. After the engine stalled, the vehicle would not restart and had to be towed. After being towed, the vehicle started and ran smooth. A short while later, the vehicle was started but again ran erratically, but did not stall right away and was turned off. The next day, 3/31/2025, the vehicle was taken to the dealership service department. The dealer stated that there were no diagnostic trouble codes stored in the vehicle computer, the battery was good condition, and the charging system was operating normally. They had no explanation for what happened. The service advisor suggested that when the gas tank was filled, it was overfilled after the gas pump clicked off. This, in fact is not the case. The gas tank was not overfilled. The service advisor was informed that there are other complaints online by other owners of the same symptoms under similar weather conditions while the vehicle is idling. The advisor stated that if it happens again, have it towed to the dealership service department

The contact owns a 2024 Toyota Rav4. The contact stated that while driving 50 MPH, the vehicle started to shake abnormally. There were several unknown warning lights illuminated. The contact turned off and restarted the vehicle, and the vehicle responded as needed. The contact stated that the engine shut off and the power steering fluid was low. The vehicle was taken to the dealer, where it was diagnosed, but no fault codes were retrieved, and the battery was in good condition. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 13,048.

Sunroof imploded. No point of impact, glass broken on seam of sunroof

Car was stationary in a fast food drive-thru. The car started shuddering/idling funny and rpm needle was jumping a bit. Turned the car off and tried to turn it back on and the car would not crank. (I then had to put the car in Neutral and have some workers at the restaurant push my car out of the drive-thru). After about 5 minutes of sitting in the parking lot, the car finally cranked and I was able to drive it home normally. This happened after a heavy rain. Message on the dash said something like "Engine off Power Steering Low."

The forward panel of the panoramic sunroof on my 2024 Toyota hybrid XSE spontaneously imploded. There was not impact from a rock or other object, no potholes or other defects in the road, and this did not occur under overpass. The car is less than 1 year old and it appears to be a common occurrence in similar models over the last few years. Toyota denies that this a defect in their materials or manufacturing and continues to insist that each instance of the panoramic sunroof must have been caused by outside factors.

Vehicle said steering power low and caused engine to shut off. Tried to crank several times and car would come on but would not crank correctly. I believe water got into the power steering due to it raining outside. This is the first time I have had this happen with my car

Moonroof spontaneously shattered, much like an explosion, while driving.

While trying to stop on red light, I noticed break did not have enough strength and it was skidding a for second and break suspended message appeared on dash board. I went to Toyota dealership and they said if they can't replicate the problem, fee of $225 need to be charged. And I need to drive with them and due to time constraint, I had to return. I also mentioned about Toyota's voluntary recall on break which I found on Google but as I have not received any notice from them, I am not qualified.

It was raining and we drove about an hour, parked and shutoff car, went into the store, came back out and car would not turn on. Error message that came up was “Engine Stopped Sterring Power Low” This is a brand new car just bought last year. We kept trying to turn car on and error message kept coming up. Waited for tow truck and car ended up turning on. Looked online and it seems a lot of other people are having the same issue in the rain.

My pregnant wife is parking her car at her work when she accidentally step on the gas pedal instead of the brakes. She panicked and she drove all the way to the wall. Airbags were not activated. 911 was dispatched. Police report made. Only minor injury finger fracture and chest bruise. There was a severe frontal damage to the car. Insurance deemed it totaled due to frame damage. I also complained to Toyota. They hired a software engineer to investigate. Just received official letter from Toyota there weee no defects in their safety system. The issues are the airbags not being deployed at the time of impact and pre collision auto braking non existent. The impact on the wall according to the people inside the nursing she works felt like an earthquake inside. But our main concern is the auto brake feature did not function. This accident could have been worse. Good thing seatbelt was not an inch lower from her chest preventing injury to our unborn child. The impact could have been worse if it was made of wood and could have injured other people in the nursing home. The auto brake feature should have worked because there were many obstacles at her front including first the bushes and eventually the wall. Their response letter is frustrating for us because they are claiming there were no problems in the car. But our concern is their safety system is not reliable compare to other car companies. Kia and Honda safety system is more reactive based from my driving experience. I think there are lapses in their system.

While parked car engine stopped and got a message that said “ Steering Wheel Power Low”. Windshield wipers had been on for a while. Car will not start.

SRS Airbag System Malfunction light came on. After I got gas for the vehicle and got in start up this error popped up. I heard this is a common problem with these vehicles please have a recall to fix the problem

While I'm driving 2024 RAV4 hybrid, driver side door suddenly got opened (it was looselu hanging itself without fully being opened so I immediately grabbed it). As the vehicle was in driving, all doors were locked, and yet the driver side door suddenly got unlocked, and I had to stopped the car. I was lucked I was not on freeway. This could have been a huge accident if it got fully opened. I tried to call Toyota to report this but as this was around 6:05pm, there were closed. Also, Toyota doesn't make it easy to report issues.

It has happened two times. When is raining if you stop the car put it in park. The car starts to shake and it shuts off. Called road assistance brought it to the dealer. And they said there is nothing wrong with it. After researching it seems to be an ongoing issue several rav 4 owners 2024 xle have reported it on line. After a few minutes. The car starts up

Vehicle hood vibrates under both idle and driving speeds. At highway speeds or bumpy roads the vibration / flexing of the hood metal causes sun and light glare (like a strobe light effect) causing visual disturbances making it hard to stay focused on the road. There is no seal above the headlights which allows additional air under the hood - the faster the speed and / or windy conditions , the more the hood flexes and causes reflection to the drivers eyes. The easiest explanation is if the hood safety latch is engaged and you see the mood moving up and down prompting you to stall and see if the hood is loose.

Oil leak

The display panel keeps going blank. I called the dealer months ago to notify them and was told they have not been notified of ANY recalls!!! I called two weeks ago to be told there IS a recall but nothing is available to correct this issue! The backup camera is useless at times. THIS IS A MAJOR SAFETY ISSUE!!! In addition, I drive for a living and my car is used for work solely for my business. I cannot access the GPS feature. I purchased this RAV4 solely for my business. When will this issue be corrected? Disappointed consumer!

I am experiencing (along with many other customers) software issues related to navigation. Toyota acknowledges the issue, wherein the head unit on the car gives bad gps data when it communicates with the phone via AirPlay. This causes the any navigation system to think that you’re in the wrong location. Symptoms include having the navigation think you’re not on the highway and it rerouting you every time there is an exit. I almost got into a car accident following erroneous routing. While it’s a software issue, (technically, the head unit is not clearing the memory in the onboard computer properly, there’s a memory leak) it makes the car undrivable and we bought it brand new. The most disappointing part is that Toyota says there’s no fix and we just have to live with it. We have 10.5 monitor that displays completely false and dangerous information. That’s like saying I buy an iPhone but my calling function on the phone doesn’t work and Apple saying your stuck with the faulty phone. Given the sophistication of a modern day car, I believe software problems are just as important as faulty brakes or airbags. In fact this issue is dangerous everytime you get in the car. I experienced this issue occurred when I was on the highway when I had no way to stop and could not rely on my navigation. It is so dangerous. It’s reprehensible that Toyota does not have to be held accountable for this. I don’t know what to do with my car. I don’t feel safe driving it. Just to be clear, my phone works on other Toyotas, so not a phone problem. I’ve also tried other phones on my car and all have the same problem. The master technician said he sees this commonly on cars but he has no fix. Toyota will not replace the head unit. They are unable to do anything.

Yo me desplazaba en mi vehiculo una FAV4 2024, cuando impacte con una malta de palma, chocando mi vehiculo de frente, lo cual las bolsa de aire no abrieron y choque contra el guía porque el cinturón de seguridad tampoco respondio lo cual me ocasionó lecciones de en la cara y la lengua

My 2024 Rav 4 showed a power steering level low message on my dash then powered off, after I was sitting in a parking lot for 10 mins in park, windshield wipers had been going that day. Tried restarting - vehicle did restart but seemed to have issues, was shaking slightly, let me drive for about a minute more in the parking lot then had a message showing to park in safe place and power steering level low and vehicle shut off again. Started vehicle about 15 mins later and everything was fine, did not experience issue again that day or next day so far. I feel I have an unreliable vehicle - what if this happened on the highway and my car just shut off in traffic, how dangerous this issue is. Several other complaints online also regarding use of windshield wipers and electrical power steering issues happening in correlation with one another. I took my vehicle to smart Toyota after this happened but no techs were left for day. Manager said power steering is all electrical / no actual fluid. I have appt with my Toyota dealership in town for next week but without the issues on my dashboard any longer (no error message on my dashboard now) I was told they don’t know if they’ll be able to find anything wrong. This is extremely upsetting and I worry about my safety and others that this is happening to. It is a serious concern.

While sitting idle in the parking lot at work, I suddenly got a "engine off steering power low" warning on my vehicle. The check engine and power steering warning lights came on. I could no longer operate the vehicle. When trying to restart the vehicle, it started up but the entire vehicle began shaking and the engine shut off again. I have researched this problem on Toyota and Rav4 forums online, and this problem has been happening to a lot of Rav4 owners. I had the vehicle towed. Toyota claims that everything is fine and they cannot find the cause of the problem. Some owners have reported that water is getting into the engine because of a faulty lower area intake tube. One user said that Toyota specifically told them to make a complaint here so that is what I am going to do as well. I no longer feel safe operating the vehicle and I am in a constant state of worry while I am driving. Other owners have reported near misses/accidents because of this problem. There were no symptoms/messages/warnings before this problem suddenly happened all at once.

1) Connectivity for hands free electronics usage, including but not limited to cellular communication and/or GPS. Vehicle and devices are available for inspection. 2) Routine disconnection by the vehicle causes inability to safely use directions from GPS and/or handsfree communication as mandated by state laws. The disconnection frequently, but not exclusively, happens while using the GPS function in unfamiliar and/or unknown areas. 3) The problem has not been reproduced, but has been confirmed by the dealership. The dealership has additionally confirmed that the manufacturer knows this is an issue but no fix is on the horizon. 4) The vehicle has only been inspected by the dealership. 5) There are no warnings before happens. It may reset itself after turning the car off and on, it may continue connecting and disconnecting, or it will go days without being able to stay connected.

I purchased a brand-new 2024 Toyota RAV4 on November 18, 2023. Since early ownership, the Apple CarPlay/Bluetooth system has been defective. The system repeatedly disconnects, powercycles, and will not reconnect unless I pull over and restart the car, creating a serious safety hazard when I rely on navigation and hands-free features. I have taken my car to the dealership six times under warranty, leaving it for full days, providing photos, videos, and documentation (dates, times, temperatures) as requested. Toyota’s technical representative confirmed in 2023 that this is a known wiring issue affecting the radio WiFi/bluetooth system and said I “just have to wait for an update.” Toyota has admitted the defect but refuses to replace the radio, rewire the vehicle, or provide a 2025 model (which has the updated system). I was told multiple times the delay is due to “FCC approval for the software update,” which is misleading — only hardware needs FCC approval. Toyota’s Bend representative assured me my warranty will apply once the update arrives, but with 10,000 miles left, there is still no fix. This issue is widespread and a clear safety concern because drivers cannot reliably use navigation or hands-free features, forcing unsafe phone use or emergency stops. Toyota is not taking ownership, and this should fall under Lemon Law protections. I request NHTSA investigate this defect in 2024 RAV4s, as the 2025 models already have the corrected hardware/software, leaving earlier owners with unresolved, unsafe systems.

Two week old 2024 RAV4 hybrid with less than 300 miles. In my driveway I put car in drive and it suddenly and aggressively accelerated. It would not stop or slow despite my attempts to brake, trying to avoid collision all I could do was steer to avoid impact. Finally grazed a tree trunk, car then rolled onto passenger side and came to rest against the bush by my front door. Spouse and I required extrication by Fire Dept requiring jaws of life and removal of windshield. Unsure of long-term injuries Been driving many years and never had an accident with vehicle damage Car was totaled

Two week old 2024 RAV4 hybrid with less than 300 miles. In my driveway I put car in drive and it suddenly and aggressively accelerated. It would not stop or slow despite my attempts to brake, trying to avoid collision all I could do was steer to avoid impact. Finally grazed a tree trunk, car then rolled onto passenger side and came to rest against the bush by my front door. Spouse and I required extrication by fire Dept requiring jaws of life and removing windshield. Unsure of long-term injuries Been driving many years and never had an accident with vehicle damage Car was totaled