2024 Toyota RAV4 Complaint Log

While driving on the freeway for about 60 minutes, the drivers, driver side door that was locked released and opened up. The door was fully shut and no warning door ajar was lit up before driving. I grabbed the door and held it until I could exit and slow down to shut it. I tried to fully pull it shut while driving but was unsuccessful. I slowed down and had to pull the handle to release the lock and open the door more to have enough momentum to fully close the door again.

The contact owns a 2024 Toyota Rav4. The contact stated that while his wife was driving 75 MPH, as an occupant seated in the passenger’s side seat, the contact became aware that the rear passenger’s side window shattered without impact. Neither the dealer nor an independent mechanic was contacted. The vehicle was not taken to a dealer or independent mechanic to be diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure and opened a case. The failure mileage was approximately 18,000.

The contact owns a 2024 Toyota Rav4. The contact stated that on several occasions while attempting to start the vehicle, the message to "Place Key fob Next to Start Button" was displayed. The contact placed the key fob on the start button, and the vehicle started. While driving approximately 35 MPH, the vehicle stalled. The vehicle was pulled over to the side of the road. The contact pressed the start button, but the vehicle failed to restart. The contact stated that the message was displayed again, and the key fob was placed next to the start button, and the vehicle restarted. The dealer was contacted and advised to change the battery in the key fob. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 11,000.

Driving on [XXX] merging onto [XXX] heading north, the sun roof exploded at approximately 70 mph. There were not vehicles near us at the time nor any obvious shrapnel or ricochet marks indicating an object struck the glass causing the break. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I was driving down the Interstate and my sunroof exploded without apparent cause. This was in Colorado, and there was a change in altitude, so I thought perhaps a difference in pressure might have played a part. There were no cars in front of me nor any visible debris. I was just driving, and heard a loud bang over my head. My sunroof and shade were closed at the time.

My sunroof exploded while driving . Nothing hit my car there was no cars around me

My wife was driving down the freeway with the panoramic sunroof closed. The sunroof glass without warning made a loud popping noise and there was safety glass all over the interior of the car. She was not operating the sunroof at the time. The fabric sunshade was open at the time. Dealership refuses to cover the damage 2200 under warranty.

Car is out of alignment resolutions in the rear passenger tire to wear down at an abnormal rate. Had the vehicle inspected by a local mechanic and two different dealerships. All three inspections came back with the same answer. The camber and the toe for the right rear tire can not be set to a center good alignment. Leaving it in the red zone that will result in excessive Tire wear, handling and safety problems.

After driving IN RAIN for about 27 Miles then idling in slow traffic, vehicle started running poorly, stalled and would not run properly. Got "Reduced Engine Power, Visit Your Dealer Message". Engine would start but stall when put in drive. I held up traffic for several minutes. After several minutes of restarting and stalling, I ran engine in park for 2000-3000 rpm for about a minute. The car then ran fine and I drove for over a week before I could get it to the dealer. It seemed to be run fine during this time. Dealer found code P010014, MAF sensor and replaced the sensor. Toyota TSB T-TT-0763-24 appears to describe this issue but it does not appear to have a real resolution for this. It is 'under investigation' Just replacing the sensor, if it is just another one of the same type does not give me confidence that this dangerous condition may not happen again. There are many reports like this one.

My sons seatbelt got caught in the holder an when I pulled it out, the seatbelt frayed compromising the safety

I was driving the car for 25 minutes over main roads and freeway. There was lots of rain and water on the roadways, plus we just had major snowfall recently that was melting. I get to my destination and had my car in idle for 7 minutes in park. I shift into Drive and my car shudders and the engine shuts off with an error "Engine Stopped- Steering Power Low". I turn off the car and let it sit for one hour. Come back start it up and it does, only to repeat the shudder and then throw the same code. I had it towed to Toyota of Auburn, WA. They don't know what the problem is.Reddit forums have consumers with the same car complaining about this issue with no resolve.

The contact owns a 2024 Toyota Rav4. The contact stated that while driving and depressing the brake pedal, the brake lights were too small and were difficult for other drivers to see. Due to the failure, several other vehicles crashed into the rear of the vehicle. The contact stated the crashes had occurred because of the size of the brake lights. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the issue. The failure mileage was 26,278

Everything working properly and just fine until Monday 3/2/26 when I started the vehicle to go to work, the main radio multimedia screen was black and did not display anything. No sound was playing either along with when I placed the car in reverse, there was not the backup camera display as well. Everything was pitch black. I then proceeded to drive the car to work and then decided to take it to the Toyota dealership near my house at the earliest convenience which was today (3/4/26). In the mean time until I brought the car to the dealership, I researched information and videos on how to diagnose it myself and try troubleshooting my self. Also, when car is running, I got a message stating malfunction with AEB/FCW. Tried the fuse route and tried disconnecting the negative battery terminal for 15 minutes and tried holding the main power knob for 30 plus seconds. All of those did not work. I then took into dealership and once I got there, the service technician saw the screen working and then also saw the screen acting up and turned on but had lines in the middle of the screen. The technician had me turn vehicle off and once we turned back on it went back to the black screen. So once I went the route of having them diagnose it, they said they could not duplicate concern that we saw with the lines in the screen etc., therefore the technician gave the vehicle back with the screen not working still until we do have it working with the lines. I was about to leave and then the issue with the screen and lines cam up on the screen and I was able to have the technician look at it and diagnose. That is when advisor came to me and said the radio head is completely not working and cannot be fixed or saved. Repair is $2,769 with labor for a new radio head per the advisor. Car is not under warranty because of how many miles are currently on vehicle so I cannot get this fixed for free under warranty. Would have to be out of pocket and I denied that. Please help me get this fixed.

This is my 2nd report to NHTSA and the 3 rd time in one year that this has happened to my 2024 Rav 4. It’s raining and I just pulled in to a Publix parking lot and not even 5 minutes of me sitting here preparing to go into the store my engine starts sputtering and shuts off. I’ve taken my vehicle to a Toyota dealership both previous times and they said they didn’t find anything

The vehicle's dashboard and 9.5" screen go blank while driving down the road. It is random at times and you have no idea how fast you are traveling, viewing screen, etc.. It just goes completely black. The Certified Toyota dealer says that there is a recall on the 12.5" screens blacking out randomly but not on the 9.5" screens so the vehicle does not qualify for the recall and Toyota is saying they don't have a fix for the vehicle. Have tried to contact higher level Toyota contacts (claims) and they have not been of any help. With the screen going completely black, an individual has no idea how fast they are driving, what service indicator lights might be on, no idea how much gas there is in the car. The entire dash and associated screen which also houses the back up camera are completely useless. It happens at random points in time while driving. This is a safety issue as one does not know speed of vehicle or any warning lights. Dash and screen are completely blank.

The contact owns a 2024 Toyota Rav4. The contact stated that while driving forward into a parking space and depressing the brake pedal, the vehicle unintendedly accelerated at a high rate of speed, almost causing the vehicle to crash into a building and other parked vehicles before the failure was self-corrected. The vehicle was towed to the local dealer, who was unable to determine the cause of the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 27,000.

I have had multiple instances where the vehicle has failed to accelerate when making a left hand turn. Each time this has occurred, my car has rolled into the intersection from a stop at a small decline, but the gas seems to do nothing. My car silently rolls forward and then I have no power or gas and am trapped with no acceleration. I’m worried this is going to get me into an accident and seriously injured. It does not happen super often, but enough that I know there is a problem. Dealer has not been able to see any codes, and we have not been able to recreate the issue in front of the service advisors.

The contact owned a 2024 Toyota Rav4. The contact stated that while driving at slower speeds at a gas station, attempting to drive into the car wash, the vehicle independently accelerated and crashed into a fence and a nearby tree, where the vehicle came to a stop. No warning light was illuminated. In addition, the contact attempted to depress the brake pedals to stop the vehicle; however, the vehicle continued accelerating and lost control, resulting in the crash. The vehicle was towed and deemed a total loss by the insurance provider. The diagnosis was not available. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 14,480.

On 12/24/25 I was pulling into a parking space, took foot off accelerator to brake and vehicle suddenly accelerated and engine revved. I kept pushing the brake, but the vehicle kept lurching forward and slammed into car parked in front of me before finally stopping. My vehicle was going so hard forward that it pushed the car I hit 2 to 3 feet out of it's parking space and even punctured the radiator. It was not raining, the floor mat was not in the way, I did not have cruise control engaged. On 12/10/25 I took my car to Toyota dealership because I had a slow leak in one tire, which had to be replaced. At that time, the service department also updated parking assist software (could that be the problem?). In answer to above questions: * brakes and accelerator malfunctioned and it is available for inspection upon request. * no one was in the car I hit. I was not injured. * the problem has not been reproduced to my knowledge or confirmed. * the vehicle has been inspected by a third-party that Toyota engaged and also Erie Insurance. A police report is available. * there was no warning lamps, messages or other symptoms of the problem prior to the failure on 12/24/25.

The contact owns a 2024 Toyota RAV4. The contact stated that while attempting to park and making a turn, the vehicle unexpectedly accelerated and collided with a 3 1/2 cement block wall. The contact sustained hand and chest bruises as a result of the incident; however, no medical attention was provided. The contact stated that the air bags did not deploy during the incident. A police report was not filed. The vehicle was towed to the dealer, where it was not diagnosed or repaired. The manufacturer was made aware of the failure, a case was opened, and a designated engineer was assigned to inspect the vehicle. The approximate failure mileage was 13,600.

I am submitting this complaint to document an unresolved vehicle safety concern and loss of confidence in safe operation. My vehicle experienced serious safety-related malfunctions and warnings, and despite service visits, I was not provided written confirmation that the vehicle was safe to operate. After repairs were reportedly completed, I repeatedly requested written safety verification, which was not provided. Due to the unresolved safety concerns and lack of written safety assurance, I did not feel it was safe to resume driving the vehicle. A loaner vehicle was provided while the safety issues were being addressed. The loaner was later recovered before my safety concerns were resolved and without advance notice, leaving me without a vehicle that I could confirm was safe to operate. I am reporting this because I continue to lack confidence in the safety of the vehicle and want this documented as a safety concern. This complaint is not about customer service, but about unresolved safety issues and the absence of written confirmation that the vehicle is safe to drive.

I was driving home, about a 30 min drive, in heavy rain. Once I got home, I left my car running to run inside. When I came back out the car was shaking and idling funny. A "low steering power" diagnostic came up and then also a parking malfunction. I turned the car off. It would barely turn over and still multiple diagnostic lights on. I pulled in into the garage and after sitting off for about 10 minutes, it started fine. I've seen multiple posts about this same issue. It's definitely a safety concern.

During a head-on collision with a tree, the vehicle sustained major front-end damage and the airbag deployed, resulting in a cracked sternum, three fractured ribs, and a three-day hospitalization. No warning lights or prior symptoms were present, and the incident has not been reproduced or confirmed by a service center. The vehicle is currently held at the insurance-approved collision facility and remains available for inspection. Law enforcement and insurance representatives have reviewed the vehicle, but no manufacturer evaluation has occurred. Given the severity of the injuries and absence of prior indicators, I believe further investigation is necessary to determine whether a safety-related malfunction occurred and to help prevent potential risk of death to other drivers.

Vehicle rolled backwards in reverse while brake pedal was pressed all the way down. Claim was filed with Toyota. After two months, they have said it is a non-issue.

Novemver 18, 2025 "I was driving my 2024 RAV4 .. suddenly - I only heard the glass shatter, not an impact on my sunroof glass. After 10mins driving (7:10AM) Speed 65 mph in freeway It was not raining when I started driving but a little windy and splash of rain started No impact or debris and I am far away from cars in from of me The remaining glass edges (show outward shattered)

Never collusion with ever

Front camera quit working and it costs 2000 to replace which is absolutely ridiculous for a 2024 car. It should not have went out in a year and a half. It causes all the safety things on the car to not work properly.

The contact owns a 2024 Toyota Rav4. The contact stated that while driving at various speeds, an abnormal sound was heard coming from under the hood and would shudder towards the front-passenger side. In addition, the contact stated that the failure caused her to crash into a rail guard, and the rear driver-side tire had deflated, and the rim was damaged. No injuries were sustained, and no medical attention was sought. No police report was filed. In addition, an independent mechanic arrived on scene to replace the tire. The local dealer was contacted; however, the vehicle was not diagnosed or repaired due to the warranty having expired. The manufacturer was made aware of the failure. The failure mileage was approximately 40,000.

Rav 4 2024 Mileage 44,780 Got off work and started car and drove home no issues was driving in the rain for about 30 mins. I get home and park and my car is sitting for a minute. Then it started to idle strange/ shaking and I see the rpms are jumping between 1k-2k I try to give it gas and nothing happens. I end up turning the car off and back on and the car starts but sputters/shakes and turns right off this happens multiple times. I leave it alone and start it 30 mins later it starts but is shaking very badly. I turn it off and call for a tow to the dealership. I go back and start it an hr later it starts fine and runs fine. I get it towed to the dealership and they keep it for 1 1/2 days they find nothing wrong saying everything is running the way it is designed to run. I go and pick it up and they state they completely inspected and drove multiple times there is nothing going wrong. I take the car and drive it for 3 mins around the block then park the car engine shuts off on its own but everything is still on message states engine stopped power steering low. Took it back the dealership has no idea what’s going wrong. This is a concern because it can happen while driving and the car will stop on its own and cause an accident. This needs to be addressed due to the dealership not knowing what is going on and it being a safety concern.

Refusing to replace bad suspension components under warranty due to Toyota being above the law and more concerned about profits than safety on the road ways.

The contact owns a 2024 Toyota Rav4. The contact stated that while driving at 5 MPH into a parking space, the vehicle experienced unintended acceleration three times and crashed into a guard pipe. No warning light was illuminated. The air bags failed to deploy. The front passenger's side seat belt was loose and failed to restrain the contact's husband in his seat. The contact stated that the front passenger's side seat belt failed to retract after the crash. The contact and her husband did not sustain any injuries, and no medical attention was received. A police report was filed. The vehicle was towed to the dealer, but had not yet been diagnosed or repaired. The dealer informed the contact that an engineer would inspect the Event Data Recorder (EDR) in three months. The manufacturer was not made aware of the failure. The failure mileage was approximately 9,000.

Airbag light indicator is on showing baby seat is in front passenger seat even when an adult is sitting in the seat. Airbag light indicator switches from baby or booster seat to airbag light indicator when there is no one in the front passenger seat.

The contact owns a 2024 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 25V595000 (Electrical system); however, the part for the recall repair was not available. The contact stated that while the vehicle was at the dealer for service, the contact inquired about the unrepaired repair. The contact was advised not to drive the vehicle because of the safety concerns. In addition, the contact was informed that if the failure occurred while driving the vehicle, the instrument cluster would be disabled. The contact was informed that the safety features would not be available because of the unrepaired recall. The contact was not satisfied with the information. The contact was very frightened to drive the vehicle. The contact stated that the vehicle was the only means of transportation. The manufacturer was made aware of the failure, and a case was filed. The contact had not experienced a failure regarding the unrepaired recall repair.

Driving on a city portion of Highway 69 between Prescott and Prescott Valley, traveling about 45mph, the panoramic moonroof suddenly exploded. There was no one near us and the road is newly paved so no obstacles. Glass shards rained down on us. This happened on a normal day about 75 degrees. Totally unexpected. I did sustain a cut on a finger. This could have harmed one of us with flying glass. We have contacted our insurance company and directed us to a collision compare place. In checking online, I see that others have experienced the same problem and there are lawsuits about this issue.

The first time I was stopped at a red light and the car started acting like it was missing and then it shut off this was during rain the message on the dash said engine stopped steering power low. The next time this happened I was parking it a parking lot and the engine did the same it rpm started going up and down like it was missing then it shut off and showed the message engine stopped steering power low this was also during rain after I had been driving in the rain. After about 20 minutes both times the car would start and drive as normal. I have looked online and multiple people have had the same issue.

The contact owns a 2024 Toyota Rav4. The contact stated that while driving at approximately 10 MPH, the vehicle came from an intersection with a stop sign and turned left, but the contact was unable to see oncoming traffic. The contact then noticed another vehicle speeding towards her and she depressed the brake pedal; however, the other vehicle crashed into the front of the contact’s vehicle. Several unknown warning lights were illuminated after the crash. The air bags did not deploy. The contact stated that her head was jarred backwards, and she received medical attention at the hospital. A Police report was filed but the contact had not yet received a physical copy. The vehicle was towed to a tow yard but was not yet deemed totaled by the insurance company. The manufacturer was not made aware of the failure. The failure mileage was approximately 15,300.

The vehicle on board information screen will either fail to connect to phone for gps service, or will disconnect mid drive causing the gps service to stop. When the phone fail to connect with the screen it forces me to use the map on my phone causing me to look away from the road and at times have to hope my phone in my hand or risk missing my stop/exit.

The hood flutters, and this shimmering is distracting, especially on the highway. The dealership adjusted the rubber stoppers, and this did not fix the problem. On the highway, I have had sunlight flashing in my eyes which poses a safety concern, due to this hood flexing. The problem was noted by the sales rep at the dealership when test driving, and even after a service visit two days later. I bought this car, gold certified, a few days ago and it has persisted since. This seems to be a common problem for which there is a TSB for a Lexus vehicle already.

Had to have my 2024 Toyota RAV 4 towed for a second time in 2 month after driving in heavy rain. During the first instance, I drove less than 10 miles on the highway in very heavy rain. Arrived at my destination, put the car in park and the engine and RPM meter started pulsating, revving feeling as if the car were going to stall. Turned the engine off, had the vehicle towed to the dealership who found "no issues" with the car. Again on September 23, 2025, I drove through a heavy rain storm, arrived a my destination and again the engine/RPM were pulsating/revving. An hour later when I went to leave (in no rain), started the vehicle and the engine began to sputter, all warning lights on the dash board went on including in part "Parking Support Brake Malfunction Visit Your Dealer", "Pre-Collision System Malfunction Visit Your Dealer" and "Engine Stopped Steering Power Low", and the engine sputtered and shut off. Had the vehicle towed to another dealership where it has been for 5 days with the technician telling me he cannot replicate the issue. This is a serious problem for a new vehicle with 17k miles. Not only is this is a safety risk due to vehicle failure/shut down, it is a serious defect in a product that I paid $40,000 for. Please do all that can be done to force Toyota to fix this issue, as it appears based on review of similar complaints on this website that this is happening quite a lot. Separately, it is more than concerning that total engine failure does not generate codes sufficient for Toyota technicians to diagnose such a fatal problem.

While driving, I heard a loud noise on roof of car. The sunroof/moonroof spontaneously shattered, pieces of glass around edge came loose and flew off and part of the frame dislodged. No cars around that could have thrown something up on top of car to cause this. I took to Toyota dealer and they said it was not under warranty and refused to cover. I filed a claim with AAA insurance and they don’t think they can cover because, according to their assessor, it appears to be a defect with no single point of contact to cause the shatter. As is, the car is not safe to drive for fear of glass completely breaking and flying off, as well as there being no protection from the roof, as the sunroof/moonroof critical to the integrity of the car.

Recently, I have been noticing that my defroster has not been working properly. Only defrosting a portion of the windshield in the front. I have also noticed that my GPS screen will sometimes go completely black while driving. I am also having to reconnect my phone every time I am in the car after it has already been connected for some time throughout my drive. I am not sure completely what’s going on, but I have noticed that the recall that is currently out for Toyota. My car is having the same issues. There is no warning lights or anything that have come up. I did contact Toyota customer care about the issues.

I was heading south on I-495 (Massachusetts) in right lane at just under 65 mph. I had just passed an entrance ramp and overpass. A car was entering I495 on my right and coming up to speed. The car entered my lane from his entrance ramp to the right most lane in front of me. The car was about 20 feet in front of me. The entering car's speed was was greater than mine. When the second the car left the entrance ramp and pulled into my lane about 20-30 feet in front of me, my brakes slammed on, causing me and my passenger to lurch forward. My seat belts protected me and my passenger from harm, but it scared the **** out of us. This kind of nonsense of so-called "safety features" has to stop. Its bad enough that I have to put up with a car that stalls out when the car stops, even for a second, but what happened above is unacceptable as a "safety feature." I could have easily reacted by jerking the steering wheel to the right and gone off the road at full speed, fast enough to roll the car causing considerable harm to life.

The windshield has a huge blurriness that started forming few weeks ago and has expanded across driver's side of view. The blurriness on the windshield severely affects visibility as it makes the driving difficult, especially at night. We are certain and consulted with another person working at another dealership who said that the blurriness can only be caused by defective glue between the two windshield panels. However, the inspection at the AutoNation Buena Park dealership concluded the windshield blurriness to be caused by external factors and not a factory defect. This makes no sense as we cannot touch or influence what's inside the windshield.

AC drainage system easily clogs and creates undetectable leaks on the interior of the car that create flooding in the car and mold growth at least a month before visible water collection and smell. This is widespread across Toyota vehicles and my dealership reports at least 4 cars a month with this issue which is a high occurrence. This issue is undetectable and is a major health concern for passengers causing a major safety risk, especially since undetected. There is documentation of this issue across Toyota models and Lexus models

The contact owns a 2024 Toyota Rav4. The contact received notification of NHTSA Campaign Number: 25V595000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the instrument panel and the infotainment center had blacked out intermittently. The vehicle was taken to the dealer, but was not diagnosed. The dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was made aware of the issue, and a case was opened. The failure mileage was unknown.

Vehicle has stopped in the middle of the road 3 times so far each time I’m getting a message: Engine stopped Steering Power low

Brakes failed to respond wheels locked and steering shut down

On July 27, 2025 I was pulling into a parking space at a local pharmacy. I had removed my foot from the accelerator pedal and it was resting on the brake pedal. My 2024 Hybrid Rav 4 lurched suddenly and then accelerated at a fast rate of speed. It was as if the vehicle was possessed. Although I braked, I was not able to stop the vehicle before damage was done to the front end. I have reported this incident to Toyota and they sent someone to download the analytics from the black box. I have a copy of that report. I believe Toyota is responsible for the repair of this vehicle which had less than 5.000 miles on it at the time of the incident. My vehicle had been serviced at a Toyota dealership on 7/23 for it's 5,000 mile service. I am now scared of my own vehicle and fear this will happen again.

Small stone hit front windshield exactly in middle where window wiper sensor attaches and windshield split down the middle in two. Something is defective with these windshields. This is NOT normal to completely split like this.

Tire size 225/65R17 On [XXX] the front tire on the passenger side blew out on [XXX] just west of the exit to [XXX] as I was driving from Warren MI to Horseheads NY. I was able to safely steer off the highway to the shoulder. A man stopped to help, he put the donut on the car and put the blown out tire in the cargo space. I have the tire in my garage. I drove off the highway a few miles to the exit for Hornell NY and called Williams Toyota in Elmira NY, they had a replacement tire in stock but couldn’t fit me into their service schedule until July 15, 2025. I had to extend my stay in Horseheads by 2 nights so in addition to the cost of mounting and balancing the new tire I had to pay for 2 extra nights at the hotel where I was staying. I bought my RAV4 from Golling Toyota in Warren MI in February of 2024, it had 9843 miles on it, the tire was original equipment, and I have had the tires rotated as required by the maintenance schedule. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)