2004 Toyota Sienna Complaint Log

DOOR CHECK BROKEN ON DRIVERS SIDE DOOR. I AM TOLD THIS REQUIRES THE DOOR TO BE REPLACED AT A COST OF $2,000. AS A RESULT, I HAVE AN UNSAFE SITUATION SINCE I HAD TO REMOVE THE DOOR CHECK. *TR

OUR LOCAL TOYOTA DEALER REPLACED THE LIFT GATE STRUTS DUE TO A RECALL EVEN THOUGH THE ORIGINAL STRUTS WERE FINE. AFTER THE REPLACEMENT, THE NEW STRUTS DO NOT WORK PROPERLY DURING WARM WEATHER. THE LIFT GATE WILL PARTIALLY GO DOWN AND THEN THE LIFT GATE JERKS BACK UP AND DOES NOT CLOSE. THE DEALER WAS CONTACTED ABOUT THIS PROBLEM AND THE CAR WAS TAKEN BACK IN. DEALER SAID THEY "DIDN'T KNOW WHAT TO DO" AND WOULD CONTACT TOYOTA AND CALL US BACK. THEY NEVER DID. *TR

POWER SLIDING DOOR CABLE BROKE. CONFIRMED WITH TOYOTA DEALER THAT BREAKING CABLE CAUSED POWER DOOR MOTOR TO FAIL. TOYOTA HAS WARRANTY ENHANCEMENT TO COVER CABLE, BUT WILL NOT COVER MOTOR. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THERE WAS A CLUNKING NOISE WHEN CLOSING OR OPENING THE FRONT DRIVER'S SIDE DOOR. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE DOOR HAD TO BE RE-WELDED. AFTER THE REPAIR THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE TECHNICIAN STATED THE DOOR WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 93,000. *TR

THE VEHICLE DASH IS CRACKING. *TR

TOYOTA SIENNA AUTOMATIC SLIDING DOOR FAILED. THE DOOR IS UNABLE TO BE OPENED EVEN IN MANUAL MODE. USED THE KEY FOB AND THE CABLE JUST SNAPPED. THIS IS A DESIGN FLAW AND A SERIOUS SAFETY ISSUE AS MY CHILDREN NEED TO CLIMB OVER SEATS TO EXIT THROUGH THE ONLY DOOR THAT WORKS AS MY BABIES CAR SEAT WAS IN THAT SPOT. IN AN EMERGENCY THIS IS A SERIOUS HAZARD AND IS JUST WAITING FOR DISASTER TO HAPPEN. *TR

TRACTION CONTROL UNEXPECTEDLY ENGAGED WHILE I WAS DRIVING ON THE CURVY HWY 17 FROM SANTA CRUZ TO SAN JOSE, CALIFORNIA ON JULY 04, 2012. THE TRACTION CONTROL LIGHT CAME ON WITH SOUND "BIP, BIP. BIP.... I LOST CONTROL OF THE CAR IN A VERY SHORT MOMENT AND CARS ADJACENT TO ME VEERED AWAY TO AVOID ME. I ALMOST CAUSED AN ACCIDENT. I HAD BOTH TOYOTA DEALERSHIP AND QUALIFIED AUTO SHOP TEST MY VAN, REPLACED A FAULT SENSOR (RECEMENDED BY TOYOTA DEALER) BUT THE SAME PROBLEM REMAINS. I HAD TOYOTA DEALERSHIP AND PRIVATE QUALIED AUTO TECHNICIAN TEST THE VAN AGAIN AND THEY COULD NOT REPEAT THE SAME PROBLEM, AND DETERMINED THAT THERE WAS NOTHING WRONG WITH IT. DURING THE PAST 12 MONTHS I EXPERIENCED TRACTION CONTROL PROBLEM AROUND 10 TIMES, THE LAST 2 TIMES WERE IN JULY 2013. THE PROBLEM HAPPENS ONLY ON CURVY ROADS, AT ANY SPEED, AND IN A VERY SHORT MOMENT, AROUND 1-5 SECONDS BEFORE THE TRACTION CONTROL LIGHT AND SOUND GO OFF. THIS IS A VERY SERIOUS SAFETY PROBLEM. *TR

THE CABLE ON MY PASSENGER SIDE SLIDING DOOR BROKE, RENDERING MY DOOR INOPERABLE. IT WILL OPEN 8 INCHES AT MOST, WHICH PREVENTED ME ACCESS TO MY CHILD'S CAR SEAT. I INQUIRED WITH TOYOTA AFTER LEARNING ONLINE THAT THERE HAS BEEN A WARRANTY EXTENSION FOR THIS PROBLEM, SINCE IT SEEMS THAT IT HAS BEEN A PERVASIVE ISSUE WITH THE SIENNAS. THE DEALERSHIP INFORMED ME THAT THE LIMIT FOR THE WARRANTY EXTENSION IS 9 YEARS OR 120,000 MILES. SINCE MY CAR HAS 130,000 MILES (I BOUGHT IT USED IN 2011 WITH 123,000 MILES), I DO NOT QUALIFY FOR THE WARRANTY EXTENSION. THE ESTIMATE PROVIDED TO ME WAS $1500 TO REPAIR IT. IF THE OTHER DOOR'S CABLE SNAPS, WHICH SEEMS LIKELY GIVEN THE PLETHORA OF PERSONAL ACCOUNTS OF THIS PROBLEM YOU'LL FIND WITH A GOOGLE SEARCH, IT WILL COST ANOTHER $1500. I CANNOT AFFORD $1500 TO FIX ONE DOOR, MUCH LESS A DOUBLE WHEN THE OTHER DOOR CABLE GOES. THIS IS A SAFETY ISSUE. ALTHOUGH IT WILL NOT OPEN, MY DOOR CLOSED JUST FINE. I UNDERSTAND THERE ARE MANY OTHERS WHO ARE NOT AS LUCKY AND GET STUCK AWAY FROM HOME WITH A SLIDING DOOR THAT WILL NOT CLOSE. TOYOTA HAS ACKNOWLEDGED THAT THERE IS A BIG PROBLEM WITH THESE VANS, AS EVIDENCED BY THE WARRANTY EXTENSION FOR THIS ISSUE. WHY ARE THEY BEING ALLOWED TO LIMIT THE FIXING OF THIS SAFETY ISSUE TO ONLY VEHICLES UNDER A CERTAIN MILEAGE? *JS

DRIVER SIDE DOOR STARTED MAKING LOAD POPPING AND CREAKING NOISES WHEN OPENING AND CLOSING. BROUGHT THE VAN TO THE DEALER FOR SERVICE AND WAS TOLD THAT THE WELDS INSIDE THE DOOR WERE BROKEN. SERVICE MANAGER INFORMED ME THAT IT WAS A MANUFACTURING DEFECT AND RECOMMENDED I CALL TOYOTA CUSTOMER SERVICE. TOYOTA ADMITTED IT WAS DUE TO A DEFECT BUT SINCE I WAS OUT OF WARRANTY THEY WOULD DO NOTHING TO FIX IT. DOORS SHOULD LAST FOR THE LIFETIME OF A CAR AND DON'T BREAK FROM NORMAL WEAR AND TEAR. TOYOTA HAD EXTENDED THE WARRANTY FOR THE DOORS BUT MY CAR IS STILL PAST THAT PERIOD. BY EXTENDING THE WARRANTY TOYOTA HAS ALREADY ADMITTED THAT THE DOORS ARE DEFECTIVE. JUST BECAUSE IT TOOK MINE 8 YEARS TO BREAK, THEY ARE TELLING ME THAT I NEED TO SPEND OVER $2000 TO REPLACE THE DOOR. TOYOTA SHOULD BE FORCED TO REPAIR THESE DOORS. NO REASONABLE CONSUMER WOULD BUY A VEHICLE WITH THE KNOWLEDGE THAT A BASIC, YET HUGELY EXPENSIVE PART, SUCH AS A DOOR COULD LIKELY BREAK IRREPARABLY IN THE NORMAL LIFETIME OF A CAR. THIS IS NOT ONE OF THE EXPENSIVE AUTOMATIC SLIDING DOORS (ALTHOUGH THOSE ALSO SEEM TO BREAK). THIS IS THE BASIC DRIVER SIDE DOOR LIKE THE ONES THAT HAVE BEEN PUT IN CARS FOR THE LAST HUNDRED YEARS. TOYOTA NEEDS TO ADDRESS THIS PROBLEM FOR THEIR CUSTOMERS. *TR

THE FRONT SEAT BELTS ON THIS VEHICLE JAM ALL THE TIME. THEY FOLD AND JAM WITH THE SEATBELTS UNABLE TO RETRACT AND HOLD THE DRIVER OR PASSENGER IN A SAFE MANNER. THIS IS THE ONLY VEHICLE I HAVE OWNED WITH THIS CONTINUOUS PROBLEM. *TR

DRIVER SIDE SLIDING DOOR IS BROKEN. DEALER SAYS WELD IS BROKEN REQUIRING COMPLETE DOOR REPLACEMENT AT A COST OF $2000. THE DRIVER DOOR WAS REPLACED YEARS AGO UNDER A RECALL BECAUSE IT TOO HAD A BROKEN WELD. *TR THIS SLIDING DOOR PROBLEM IS NOT AN ISOLATED ISSUE. THE DEALERS ARE WELL AWARE OF THE PROBLEM ON THESE VANS. *TR

MY DASHBOARD HAS BEEN CRACKING FOR A COUPLE OF YEARS NOW. THE HEAT HAS BEEN CAUSING IT TO BUBBLE UP AND CRACK.

THE PROBLEM IS WITH OUR FRONT DRIVERS DOOR. IT STARTED OUT CLOSING ON MY LEG AND SQUEAKING. SINCE MY DRIVEWAY IS ON A SLIGHT HILL, I ATTRIBUTED IT TO THIS. I NEVER RECEIVED THE WARRANTY ENHANCEMENT? REGARDING THIS OR I WOULD HAVE KNOWN THESE WERE DUE TO A DEFECT WITH THE CAR DOOR HINGE WELDING AND WE WOULD HAVE BROUGHT IT IN FOR REPAIRS. SINCE THEN, THE DOOR STARTED TO MAKE A VERY LOUD CLICKING AND SQUEAKING NOISE. TOYOTA??S REPAIR, AS I HAVE READ, WAS TO REPLACE THE DOOR COMPLETELY. IT SAID THAT RE-WELDING WOULD NOT HOLD. WHEN ASKING ABOUT REPAIRING IT AT THE WALNUT CREEK DEALERSHIP, I WAS TOLD TO BRING IT TO A WELDING PLACE. I CALLED TOYOTA CORPORATE SEVERAL TIMES. CASE #[XXX]-I SPOKE WITH [XXX] WHEN ASKING HER WHY WE NEVER RECEIVED THIS NOTICE, SHE STATED THAT ??SHE COULD NOT GUARANTEE THAT ONE WAS MAILED TO US. I ASKED HER HOW WE WERE SUPPOSED TO KNOW THAT THIS WAS A PROBLEM AND HER RESPONSE WAS THAT IF I ALWAYS BROUGHT MY CAR TO THE TOYOTA DEALERSHIP THAT I COULD RELY ON THEM TO DIAGNOSE THE PROBLEM. FIRST, TOYOTA SHOULD FIX IT UNDER THE WARRANTY SINCE THEY NEVER NOTIFIED ME AND SECOND, SHOULDN'T A DOOR BE ON PROPERLY FOR SAFETY? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

PASSENGER REAR SLIDING AUTOMATIC DOOR'S CABLE FRAYED. CALLED TOYOTA AND THEY STATED THERE WAS AN EXTENDED WARRANTY AND IT WOULD BE COVERED AT NO CHARGE. I HAD NOT BEEN ABLE TO LEAVE THE VEHICLE BECAUSE IT WAS NEEDED AND MADE OUR WAY AROUND THE ISSUE. I WOULD LIKE TO SELL THE VAN BUT NOW I AM TOLD IT WILL BE ALMOST 2000 TO FIX BECAUSE IT IS OUT OF WARRANTY?? MAKES NO SENSE AS WHEN I INITIALLY CALLED, THEY STATED IT WOULD BE NO CHARGE AND NEVER MENTIONED ANYTHING ABOUT TIME OR MILEAGE. I BEG TO DIFFER ON THIS ISSUE AS WHEN I MADE THE INITIAL CALL IT WAS COVERED. SO SHOULDN'T IT STILL BE? *TR

PASSENGER DOOR MAKES NOISE (HINGES) AND TOYOTA DON'T COVER IT. I DID RECEIVED A NOTICE FROM TOYOTA THAT THEY COVER 120K MILEAGE / 9 YEARS FOR SLIDING DOOR PROBLEM NOT FOR DRIVER DOOR. THE DEALER IS ASKING ME ABOUT $2,500 TO CHANGE THE DOOR. IT'S NOT FAIR. TOYOTA NEED TO FIX THEIR PROBLEM!!! *TR

SIENNA IS EXPERIENCING THE BROKEN WELDS ON THE DRIVERS SIDE DOOR CHECK POCKET. THE POCKET ALTHOUGH REPAIRED ONCE HAS NOW FRACTURED / CRACKED. *TR

ON FREEWAY INTERCHANGES, ENTRANCES AND EXITS VSC AND ABS SUDDENLY ENGAGESS. VAN IS NOT AGGRESSIVELY DRIVEN AND WHEN TURNING ON MOUNTAIN ROADS AND SWITCH BACKS VSC AND ABS ENGAGES DESPITE THE SLOW AND CONTROLED STEERING.

TL* THE CONTACT OWNED A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE FRONT DRIVER'S SIDE TIRE BLEW OUT, CAUSING THE VEHICLE TO ROLL OVER. NONE OF THE AIR BAGS DEPLOYED DURING THE CRASH. TWO PASSENGERS IN THE VEHICLE SUFFERED NECK INJURIES AND THE CONTACT SUFFERED AN INJURY TO THE ARM. THE VEHICLE WAS DESTROYED DURING THE CRASH. THE CONTACT DID NOT CONTACT THE MANUFACTURER. THE FAILURE MILEAGE WAS 185,000.

OUR 2004 SIENNA VAN WAS AT THE DEALERSHIP FOR A REPAIR UNDER WARRANTY ENHANCEMENT. IN THE PAST, THE DOOR HAD CLOSED ON MY CHILD NUMEROUS TIMES DUE TO A DEFECT. AFTER THAT THE DOOR DID NOT CLOSE AT ALL UNLESS WE WENT OUT OF OUR VAN AND PUSHED UP ON IT AS IT WAS CLOSING. A MECHANIC AT TOYOTA POINTED OUT TO ME CHIPPED PAINT ABOVE THE DOOR WHICH WE WERE TOLD INDICATED THAT THE DOOR WAS SAGGING DUE TO THE HINGE NOT BEING STRONG ENOUGH TO HOLD THE DOOR PROPERLY & THAT THE HINGE NEEDED TO BE REPLACED. WHEN OUR VAN WAS IN FOR THE RECENT ENHANCED WARRANTY REPAIR, WE WERE TOLD THAT ALL OF THE REPAIR WAS COVERED EXCEPT THE HINGE, WHICH COSTS US $224.05. WE WERE TOLD THE HINGE NEEDED TO BE REPLACED OR WE WOULD CONTINUE TO HAVE THE DOOR GO OUT ON US.!THIS IS THE CAUSE OF THE PROBLEM ACCORDING TO SEVERAL TOYOTA MAINTENANCE TECHS, BUT THEY ARE CHARGING CUSTOMERS TO PAY FOR SOMETHING THAT SHOULD BE PART OF THE WARRANTY. IN ADDITION, ON OUR INVOICE IT STATED THAT OUR PASSENGER SLIDING DOOR THE CABLES ARE ALSO FRAID AND THE HINGE HAS PLAY. WHEN ASKING WHY THEY DID NOT DO THE WARRANTY ENHANCEMENT ON THIS DOOR, WE WERE TOLD THAT BECAUSE THE DOOR IS NOT TOTALLY NON-FUNCTIONING, THEY WILL NOT REPAIR IT EVEN THOUGHT THEY STATED THE PARTS ARE BAD! WE QUESTIONED BOTH TOYOTA WALNUT CREEK AND TOYOTA CORPORATE (CASE # [XXX] AND SEVERAL OTHER CASE #'S) SEVERAL TIMES EACH AND GOT NO HELP FROM EITHER! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

DASHBOARD HAS MULTIPLE HAIRLINE CRACKS. A LOT OF 2004 TOYOTA SIENNA HAVE THE SAME ISSUES WHEN I MADE AN ONLINE RESEARCH ABOUT THE PROBLEM. *TR

TL* THE CONTACT OWNS 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE DRIVER SIDE DOOR FAILED AND WHEN OPENING OR CLOSING THE DOOR, THERE WAS A LOUD GRINDING NOISE, FOLLOWED BY A LOUD POP. IN ADDITION, THE DOOR WAS EXTREMELY HARD TO PUSH OPEN OR CLOSE. THE CONTACT STATED THAT SHE SPRAINED HER LEFT LEG WHILE ATTEMPTING TO OPEN THE DOOR. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THE DOOR WELL WAS FRACTURED AND THE ENTIRE DOOR WOULD NEED TO BE REPLACED. THERE WERE NO RECALLS OR FOR THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 55,500.

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT HE NOTICED A FRACTURE ALONG THE DASHBOARD NEAR THE AIR CONDITIONING VENTS, LEADING TO WHERE THE AIR BAGS WERE LOCATED. THE VEHICLE WAS LATER TAKEN TO THE DEALER WHERE THEY ADVISED HIM THAT THEY WOULD HAVE TO REPLACE THE ENTIRE DASH BOARD. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED HIM THAT THE VEHICLE WAS NOT RECALLED AND WAS NO LONGER UNDER WARRANTY. THE FAILURE MILEAGE WAS APPROXIMATELY 144,000. THE CURRENT MILEAGE WAS APPROXIMATELY 150,000. UPDATED 12/19/12 *CN

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE DRIVER SIDE DOOR WELD HAD FRACTURED WHICH CAUSED THE DOOR TO CRACK AND MOVE OUT OF PLACE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR A DIAGNOSIS. THE TECHNICIAN STATED THAT THE HINGES NEEDED TO BE REPLACED AND WELDED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. THE VIN WAS UNAVAILABLE.

THE DRIVER SIDE DOOR STOP STARTED MAKING A NOISE WHEN WE OPEN AND CLOSE THE DOOR. THE WINDOW STOPPED OPENING COMPLETELY. TOYOTA HAS EXTENDED THE WARRANTY TO 6 YEARS OR 100K MILES FOR THIS DEFECT. THEY WON'T REPAIR MY VEHICLE BECAUSE IT IS BEYOND THE EXTENSION. THE COST IS OVER $2,000. NOW THE DOOR STOP HAS BROKEN OFF COMPLETELY AND DOOR SWINGS WIDE. THIS CREATES A DANGEROUS SITUATION EVERY TIME WE USE THE CAR. MY UNDERSTANDING IS THAT THE WELDS WERE DEFECTED AND TOYOTA DIDN'T WANT TO SPEND 2K PER VEHICLE TO REPAIR ALL THE DEFECTED CARS. CAR DOORS ARE A MAJOR COMPONENT OF ANY VEHICLE AND SHOULDN'T FAIL. *TR

DOOR CHECK ASSEMBLY WELDS BROKE. THIS IS A KNOWN TOYOTA PROBLEM WHICH WAS SUPPOSED TO BE COVERED UNDER TSB NV003-007. HOWEVER, TOYOTA HAS LIMITED THEIR FIXING OF THIS PROBLEM BY A MILEAGE AND YEARS CAP. MANY ORIGINAL OWNERS LIKE MYSELF ARE NOW LEFT HOLDING THE BAG. TOYOTA HAS REJECTED MY REQUEST TO HAVE THIS FACTORY DEFECT FIXED AT THEIR COST. THE NTSB SHOULD INVESTIGATE THIS FACTORY DEFECT PROBLEM IN 2004 THROUGH 2006 TOYOTA SIENNAS AND HELP THE CONSUMER GET THE RELIEF THEY DESERVE FOR REPAIRING THE DEFECT. I AM NOT SURE BUT BELIEVE THAT IN SOME CASES THE TOYOTA TSB REPAIR COULD NOT BE DONE AND ENTIRE DOORS WERE REPLACED. PLEASE AT LEAST HELP US ORIGINAL OUT. THANKS *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT MOISTURE ACCUMULATED IN THE FRONT PASSENGER'S SIDE HEADLIGHT, REDUCING THE CONTACT'S VISIBILITY OF THE ROADWAY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE HEADLIGHT ASSEMBLY WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 100,000.

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT NOTICED THAT THE PASSENGER SIDE SLIDING DOOR WAS MALFUNCTIONING DUE TO THE HENGE FAILING. THE VEHICLE HAD NOT BEEN DIAGNOSED AND HAD NOT REPAIRED. THE CURRENT AND FAILURE MIELAGES WERE 92,000.

TO BEGIN WITH, THE WINDOW ON THE DRIVER SIDE REAR SLIDING DOOR HAS NOT OPENED ALL THE WAY FOR MANY YEARS. IN ADDITION, DURING THE WINTER, THE REAR SLIDING DOORS FREEZE SHUT TO THE POINT WHERE MY CHILDREN HAVE TO CLIMB THROUGH THE REAR HATCH TO GET INTO THE CAR. LAST YEAR, MY HUSBAND ATTEMPTED TO OPEN THE DRIVER SIDE SLIDING DOOR AND PULLED THE HANDLE OFF. THERE ARE SEVERAL CRACKS IN THE DASHBOARD THAT DEVELOPED ABOUT 2 YEARS AGO. AND, ON THE FRONT PASSENGER SIDE DOOR, THE CLIPS THAT HOLD THE INTERIOR OF THE DOOR TO THE FRAME HAVE BROKEN OFF AND THAT PORTION OF THE DOOR GETS CAUGHT ON THE RUBBER GASKET OF THE CAR FRAME. NOW, THE GASKET IS TEARING SO WE HAVE TO BE EXTREMELY CAREFUL IN CLOSING THE DOOR TO KEEP IT FROM GETTING HUNG UP OR ELSE IT WILL BREAK AND TEAR MORE. WE ALSO EXPERIENCED HAVING THE CABLE TO THE PASSENGER SIDE SLIDING DOOR FRAY AND JAM IN 2008. AFTER HAVING THE DEALER INITIALLY OFFER TO REPAIR IT FIRST FOR $2600, THEN $1500 WITH TOYOTA PAYING FOR THE PART, WE WERE ABLE TO GET IT REPAIRED 4 YEARS LATER IN THE RECALL. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA . THE CONTACT STATED WHILE DRIVING 45 MPH THE BRAKES STARTED TO ENGAGE. THERE WAS A BEEPING SOUND AS THE TRACTION WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED APPROXIMATELY TEN TIMES. THE DEALER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THE STEERING ANGLE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

THE FRONT PASSENGER SEAT BELT OFTEN GETS FOLDED AND JAMMED AND DOES NOT RETRACT. IT TAKES A LOT OF MESSING WITH TO GET IT TO RETRACT. TODAY, I COULD NOT GET IT TO RETRACT, SO IT IS EXTENDED ALL THE WAY SO NOONE CAN SAFELY SIT IN THE FRONT SEAT. *TR

TAIL GATE DROPPED WITHOUT WARNING FALLING 4 TIMES AND STRIKING OPERATOR ON HEAD. ITEM WAS RECALLED IN 2008 AND TOYOTA IS FAILING TO MAKE THE REPAIR UNDER THE RECALL. THIS RECALL SHOULD COVER THIS INCIDENT AS IT IS STILL THE SAME PROBLEM AND IS DANGEROUS. THE FIX WAS NOT PERFORMED PROPERLY OTHERWISE THE SAFETY WOULD WORK AND THE TAIL GAIT WOULD NOT DROP ONTO THE OPERATORS HEAD. *TR

I TOOL MY CAR LAST APRIL TO GET MY RECALL DONE ON MY LIFT GATE AND EVER SINCE THAT MY LIFT GATE IS NOT WORKING.. I HAVE CALLED THEM SEVERAL TIMES AND HAVE FILED A COMPLAINT WITH TOYOTA AS WELL BUT IT SEEMS NO ONE IS LISTENING TO ME. PLEASE HELP. *TR

THE RIGHT SIDE HEADLIGHT ASSEMBLY IS ACCUMULATING MOISTURE AND CONDENSATION INSIDE WHICH CAUSES THE HEADLIGHT TO FAIL. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT WAS DRIVING 15 MPH WHEN THE REAR PASSENGER DOOR OPENED INDEPENDENTLY. THE CONTACT CLOSED THE DOOR AND THE DOOR REMAINED SHUT UNTIL LATER RECURRING. THE CONTACT CALLED THE DEALER AND WAS ADVISED THAT THERE WERE NO RECALLS FOR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT TAKE THE VEHICLE TO THE DEALER FOR INSPECTION. THE FAILURE MILEAGE WAS 110,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING BETWEEN 20-30 MPH, THE TRACTION WARNING LIGHT ILLUMINATED AS THE VEHICLE BEGAN TO JERK VIOLENTLY. THE CONTACT ALSO STATED THAT THE STEERING WHEEL WOULD BECOME VERY HARD TO STEER.THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS CONTACTED AND NO ASSISTANCE WAS OFFERED TO THE CONTACT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 98,000.

CABLE ON SIENNA DRIVER SIDE POWER SLIDING DOOR FRAYED AND BROKE. DOOR IS NOW STUCK CLOSED. PASSENGER SIDE SLIDING DOOR IS NOW GRINDING AND I AM AFRAID THE SAME THING WILL HAPPEN. THIS SHOULD BE A RECALL DUE TO THE COST AND NUMBER OF ISSUES! *TR

DRIVER SIDE DOOR'S STARTED MAKING A POPPING NOISE AROUND 2012, WITH ONLY 60,095 MILES ON THE VEHICLE. THE DOOR BECAME UNWIELDY AND DID NOT "CHECK" ITSELF WHEN OPENING AND CLOSING, WHICH RESULTED IN BRUISED LEGS, BUT NO SERIOUS INJURIES (THUS FAR). MY LOCAL TOYOTA DEALER IN PUYALLUP, WA INDICATED IT WOULD COST $2000 TO REPLACE THE DOOR. I OPTED TO HAVE A WELD PERFORMED ON THE DOOR FOR $200 BY A CERTIFIED AUTO BODY REPAIR SHOP. THE WELD HELD UNTIL JUST RECENTLY (CIRCA 2/2015), AND THE ISSUES RESURFACED. ONCE AGAIN, THE DOOR IS UNWIELDY AND DOESN'T "CHECK" ITSELF WHEN OPENING AND CLOSING, RESULTING IN BRUISED LEGS AND SAFETY & PROPERTY CONCERNS. I DID SOME INTERNET RESEARCH INTO THIS PROBLEM AND, UNBEKNOWNST TO ME, TOYOTA HAD OFFERED A "WARRANTY ENHANCEMENT" FOR THIS ISSUE. THIS IS DOCUMENTED IN TOYOTA TECHNICAL SERVICE BULLETIN TSBNV003-07. HOWEVER, I NEVER RECEIVED ANY NOTIFICATION OF THIS WARRANTY ENHANCEMENT FROM TOYOTA. I AM FASTIDIOUS ABOUT PROCESSING & SAVING PAPERWORK OF THIS KIND. WE ARE THE ORIGINAL OWNERS OF THE VEHICLE AND HAVE NOT MOVED SINCE THE VEHICLE PURCHASE DATE. MOREOVER, OUR TOYOTA DEALERSHIP FAILED TO MAKE MENTION OF THE WARRANTY ENHANCEMENT AS WELL, WHEN WE ASKED FOR A QUOTE TO REPAIR THE PROBLEM. I CALLED TOYOTA CORP TODAY, AND IT IS UNWILLING TO EXTEND THE WARRANTY ENHANCEMENT ANY FURTHER TO ADDRESS THIS SPECIFIC ISSUE. IT SEEMS THAT WE DIDN'T USE THE CAR OFTEN ENOUGH FOR THIS DEFECT TO BECOME MANIFEST DURING THE ENHANCED WARRANTY PERIOD. NOR WERE WE EVER NOTIFIED OF THE PROBLEM BY TOYOTA CORP. THE SALIENT POINT HERE IS... IT DOESN'T SEEM RIGHT THAT A CONSUMER IS BURDENED WITH A COSTLY REPAIR FOR AN ADMITTED AND OBVIOUS SAFETY DEFECT THAT IS A POTENTIAL SOURCE OF INJURY TO PERSONS AND PROPERTY, AS A CONSEQUENCE OF "LIGHT VEHICLE USE" AND INSUFFICIENT COMMUNICATION BY TOYOTA. *TR

THE PASSENGER SIDE AUTOMATIC SLIDING DOOR OPENING MECHANISM DOES NOT PROPERLY OPEN THE DOOR. PUSHING THE OPEN BUTTON PRODUCES A WHIRRING NOISE OF THE DOOR MOTOR AND A SINGLE JERKY RESPONSE OF THE DOOR, BUT NOT AN ACTUAL OPENING OF THE DOOR. THE HAPPENS IN THE BOTH OPEN AND CLOSE POSITIONS. WITH THE INSIDE HANDLE COVER REMOVED, I COULD SEE THAT PUSHING THE OPEN BUTTON DID NOT ACTUATE THE LATCH FULLY. "MANUALLY ASSISTING" BY PULLING THE HANDLE (BOTH INSIDE AND OUT) DID MANAGE TO ACTUATE THE DOOR OPENING MECHANISM. *TR

DOOR HINGES ARE FALLING OFF OF VEHICLE. BOTH MY DRIVER SIDE AND PASSENGER SIDE FRONT DOORS AND NOW MY DRIVERS SIDE SLIDER DOOR HINGES HAVE FALLEN OFF. THE DOOR HINGES ARE LITERALLY FALLEN OFF OF THE VEHICLE! MY LAST VISIT TO DEALER 4/2017 WAS FOR YET ANOTHER SLIDER DOOR MOTOR REPAIR (2X ONE SIDE/ 3X THE OTHER AT $1200 EACH). BUT, THIS TIME WAS DIFFERENT THEY TOLD ME I WAS LUCKY THE SLIDER DOOR DID NOT FALL OFF DRIVING DOWN THE ROAD BECAUSE THE HINGE WAS COMPLETELY BROKEN OFF!! THIS IS NOW THE 3RD BROKEN HINGE ALL ON DIFFERENT DOORS. I CALLED TOYOTA AND THEY SAID THEY HAVE MET THEIR OBLIGATION ON A 14 YEAR OLD VEHICLE. NAME ONE OTHER MAKE/MODEL/YEAR OF ANY MANUFACTURES VEHICLE THAT THE DOOR HINGES FALL OFF. THEY KNOW, AND HAVE KNOWN FOR A LONG TIME, THERE IS A PROBLEM WITH DOOR HINGES ON SIENNA 04-06 VEHICLE - HENCE THEIR " LIMITED WARRANTY ENHANCEMENT" ISSUED FOR THESE PROBLEM. THIS IS MANUFACTURERS RECALL NOT A LIMITED WARRANTY ENHANCEMENT. YOU MUST LOOK INTO TO THIS AND FORCE TOYOTA TO MAKE THIS RIGHT! IT IS DANGEROUS! MOST KIDS SIT IN THOSE BACK SEATS WITH THE SLIDER DOORS. THANK GOODNESS NO ONE FELL OUT OF MY DOOR WHILE DRIVING DOWN THE ROAD.

RECENTLY PURCHASED A USED 04 TOYOTA SIENNA AND THE PASSENGER POWER SLIDING DOOR DOES NOT WORK AND STICKS WHEN USING THE EXTERIOR HANDLE. THIS SHOULD BE CONSIDERED A SAFETY ISSUE AS IN AN EMERGENCY ITS A GAMBLE WHETHER OR NOT THE DOOR COULD OPEN. WE CURRENTLY JUST USE THE MANUAL DRIVER SIDE DOOR AS THE FIX FIR THIS FROM THE DEALERSHIP IS BETWEEN $1000 - $2000... *TR

STEERING ON OUR VEHICLE SLIPS THEN BECOMES VERY HARD TO TURN, AND IS BECOMING INCREASINGLY DIFFICULT TO TURN. WHEN COMPLETING A TURN, SOMETIMES THERE IS OVERCORRECTION DUE TO THIS DIFFICULT TURNING THEN STEERING SLIPPAGE FLUID LEVELS ARE FINE, NO LEAKS. SOME SIENNA'S HAVE RECALLS ON CRANK-SHAFT PULLEY THAT CAN CAUSE STEERING PROBLEMS, BUT CURRENTLY OUR VIN IS NOT INCLUDED IN THE RECALL. VEHICLE HAS 71,000 MILES ON IT ANT I AM TOLD IT NEEDS A $1400 STEERING RACK. *TR

THE REAR POWER DOOR HATCH WONT STAY OPEN IN COLD WEATHER, IT WILL OPEN AND THEN IMMEDIATELY START TO CLOSE CAUSING SEVERAL HEADS TO BE HIT. THIS HAPPENS EVERYTIME IT IS COLD. ALSO NOW MY REMOTE AND THE INTERIOR BUTTON WONT OPEN THE DOOR AT ALL, IT HAS TO BE DONE MANUALLY. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE PARKED, THE CONTACT NOTICED A CLICKING SOUND WHEN OPENING THE FRONT DRIVER SIDE DOOR. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS. THE TECHNICIAN STATED THE DRIVER SIDE DOOR CHECK MOUNTING PANEL WELD SPOT WOULD HAVE TO BE REPLACED. THE CONTACT BEGAN TO NOTICE A CLICKING SOUND WHEN OPENING THE FRONT PASSENGER SIDE DOOR AS WELL.THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.

ON MARCH 13, 2012, THE DRIVER'S SIDE SLIDING DOOR WAS SERIOUSLY STUCK IN THE OPEN POSITION. IT WOULD START TO CLOSE, BUT THEN POP BACK. IT WOULD NOT CLOSE IN MANUAL MODE EITHER. SINCE THEN, IT'S HAPPENED ONE ADDITIONAL TIME. EVENTUALLY, WE WERE ABLE TO FORCEFULLY SHUT THE DOOR. TODAY, MAY 17, 2012, THE DEALER (TANSKY TOYOTA IN COLUMBUS, OHIO) INSPECTED THE DOOR BUT DIDN'T DO ANYTHING BECAUSE IT WASN'T SYMPTOMATIC AT THE TIME OF MY APPOINTMENT. I'M LEFT HOPING THAT THE DOOR WILL GET STUCK AGAIN (AND WHEN I'M NEAR THE DEALER) BEFORE THE NEW LIMITED WARRANTY EXTENSION (A TOYOTA CUSTOMER SUPPORT PROGRAM) EXPIRES FOR MY VEHICLE. GIVEN THE SAFETY ISSUES, I SUGGEST A FORCED RECALL TO BEST PROTECT THE OWNERS FOR THE LIFE OF THE CAR. *TR

OUR PASSENGER SIDE REAR DOOR STOPPED OPENING AND CLOSING WITH THE REMOTE OR INSIDE BUTTONS 3 DAYS AGO BUT WE COULD OPEN AND CLOSE IT MANUALLY. AS OF THIS MORNING IT WILL NO LONGER UNLOCK, THEREFORE WE CAN NOT EVEN GET THE DOOR OPEN. MY CHILDREN ARE REQUIRED TO EXIT THAT SIDE OF THE CAR AT SCHOOL DROP OFF SO THIS IS NOW A DANGEROUS FOR THEM TO HAVE TO GET OUT ON THE DRIVER SIDE AND WALK AROUND THE CAR. *TR

OUR PASSENGER SIDE REAR DOOR STOPPED OPENING AND CLOSING WITH THE REMOTE OR INSIDE BUTTONS 4 DAYS AGO BUT WE COULD OPEN AND CLOSE IT MANUALLY. AS OF THIS MORNING IT WILL NO LONGER UNLOCK TO ALLOW US TO OPEN THE DOOR. MY CHILDREN ARE REQUIRED TO EXIT THAT SIDE OF THE CAR AT SCHOOL DROP OFF SO THIS IS NOW DANGEROUS FOR THEM TO HAVE TO GET OUT ON THE DRIVER SIDE AND WALK AROUND THE CAR. I ALSO WORRY THAT IF WE WERE IN AN ACCIDENT MY CHILDREN WOULD NOT BE ABLE TO EXIT THE CAR FROM THE RIGHT SIDE. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE SPEED CONTROL WARNING LIGHT ILLUMINATED AND THE FRONT DRIVER SIDE WHEEL HESITATED. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE LOST POWER ABNORMALLY. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 100,000.

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE DOOR CABLES FOR BOTH THE DRIVER AND PASSENGER SIDES FAILED WITHOUT WARNING. THE CONTACT HAD TO ENTER THE VEHICLE THROUGH THE FRONT DOORS OR REAR HATCH. THE DEALER STATED THAT THE CABLES TO THE DOORS WOULD HAVE TO BE REPLACED BUT IT WAS NOT COVERED UNDER WARRANTY. THE FAILURE AND THE CURRENT MILEAGES WERE 109,182.

ABOUT 5 MONTHS AGO I REALIZED THE DRIVER'S SIDE DOOR STARTED MAKING A CLICKING NOISE WHEN OPENING AND CLOSING. LAST WEEK I LEARNED IT WAS THE WELDING THAT CRACKED INSIDE THE DOOR FRAME. AS PER ALL THE COMPLAINTS ON THE INTERNET I BELIEVE TOYOTA NEEDS TO REISSUE AN EXTENDED WARRANTY ON THIS PART. *TR

PASSENGER DOOR DOES NOT WORK. WE PURCHASED VEHICLE USED AND THEY SAID THEY HAD THE DOOR DISCONNECTED FROM THE ELECTRICAL BUTTONS SO IT IS MANUAL ONLY. I SEE RESOURCES ONLINE THAT SAY THERE IS A CABLE THAT FRAYS MAKING THE DOOR UNABLE TO OPEN OR CLOSE. MARCH 2012 IS WHEN WE PURCHASED VEHICLE FROM PREVIOUS OWNER. DOOR WAS NOT WORKING AT THAT TIME.