2004 Toyota Sienna Complaint Log

TOYOTA IS NOT RELIABLE ANYMORE LIKE IT USED TO. ONE PROBLEM AFTER ANOTHER NOT COVERED BY WARRANTIES AND TOO EXPENSIVE TO FIX. THERE SHOULD BE STRICT LAWS TO FORCE TOYOTA TO FIX LOADS OF DESIGN ISSUES FOR FREE INDEPENDENT OF WARRANTIES. BIG COMPANIES LIKE TOYOTA ALWAYS FIND WORK AROUND AND PLAY WITH WORDS IN ORDER TO ESCAPE. MY STEERING WHEEL STARTED MAKING SCREECHING SOUND EVERYTIME I TURN. THE POWER STEERING FLUID LEVEL IS FINE. ITS HARD TO TURN THE STEERING. THIS IS A SAFETY ISSUE AND CAN CAUSE AN ACCIDENT ON THE ROAD OR HIGHWAY. THESE TYPES OF MINIVANS ARE OCCUPIED BY FAMILIES AND TODDLERS WHERE MULTIPLE DEATHS CAN OCCUR IF A PARENT IS NOT ABLE TO TURN THE STEERING FREELY TO ESCAPE AN ACCIDENT. THERE SHOULD BE A SAFETY RECALL AND HAVE TOYOTA FIX THIS FOR FREE WITHOUT ANY DEADLINES AND INDEPENDENT OF WARRANTIES WHERE THEY SAY THIS PART IS COVERED AND THIS PART IS NOT. *TR

2004 TOYOTA SIENNA LE MINIVAN. CONSUMER WRITES IN REGARDS TO DEFECTIVE REAR ELECTRICAL SLIDING DOOR. *SMD

THE FRONT SEAT BELTS DO NOT RETRACT. I JUST BOUGHT THIS VEHICLE USED NEW YEARS EVE AND THE FIRST TIME USED THE SEAT BELTS JAMMED. I JUST LOOKED ON LINE TO SEE IF THERE IS A FIX AND THERE ARE NONE LISTED, BUT HUNDREDS OF SIENNAS WITH THIS PROBLEM. THIS IS A SAFETY PROBLEM BECAUSE I STILL HAVE TO USE THE VAN, BUT THE FRONT SEAT BELTS DO NOT RETRACT TO TIGHTEN AROUND PASSENGERS. *TR

THE ELECTRIC SLIDING DOOR DOES NOT CLOSE. IT CONSTANTLY SHUTS AND OPENS. IF A PERSON IS STEPPING INTO THE CAR THE DOOR WILL CLOSE ON THE PERSON UNLESS THEY PHYSICALLY MANHANDLE THE DOOR. AN ADULT HAD A DIFFICULT TIME STOPPING THE DOOR FROM CLOSING ON HER. DURING THE WINTER MONTHS THE SLIDING DOORS WILL NOT OPEN. SOME HOW THE HANDLE RELEASE THE DOOR AJAR BEEPING NOISE BUT THE DOORS WILL NOT OPEN FROM THE INSIDE OR OUTSIDE. PEOPLE NEED TO CLIMB TO THE BACK FROM THE FRONT. WE RECEIVED A RECALL NOTICE BUT WHEN WE TOOK OUR CAR IN TO THE DEALERSHIP IT WAS BEYOND THE 9 YEAR LIMIT. THE DEALERSHIP SAID IT WOULD BE OVER $1000 TO REPAIR. WE HAVE SINCE HAD AN ACCIDENT RELATED TO THE SPARE TIRE RECALL THAT WE THOUGHT THE TOYOTA DEALERSHIP REMEDIED. I NOW REALIZE THE PROBLEM AND ISSUES WITH MANUFACTURE ERRORS AND RESPONSIBILITY. I BELIEVE TOYOTA SHOULD BE RESPONSIBLE TO REPAIR THE SLIDING DOOR ISSUES BEFORE SOMEONE GETS CRUSHED IN THE ELECTRIC SLIDER. IF EVER WE WERE IN AN ACCIDENT IN THE WINTER, HOW WOULD THE PEOPLE SITTING IN THE MIDDLE ROWS EXIT THE CAR. THERE NEEDS TO BE A BETTER SYSTEM TO INFORM CONSUMERS OF FAULTY EQUIPMENT BEFORE AN ACCIDENT HAPPENS. MANUFACTURERS NEED TO BE RESPONSIBLE BEFORE AN INCIDENT OCCURS. WHEN I CALLED TOYOTA, THEY SAID THAT I DID NOT HAVE A SERVICE HISTORY OR BRAND LOYALTY. WE HAVE OWNED OUR TOYOTA FOR 8 YEARS! WE HAVE TAKEN OUR CAR TO LOCAL MECHANICS EXCEPT FOR ISSUES OF RECALL. OUR FRIENDS BOUGHT A TOYOTA SIENNA DUE TO OUR RECOMMENDATION AND CAR HISTORY. 2 WEEKS AGO WE JUST PURCHASED A TOYOTA PRIUS FOR OUR DAUGHTER. THAT IS CUSTOMER LOYALTY.

TOYOTA ISSUED A RECALL FOR THE POWER CORD ON THE ELECTRIC SLIDING DOOR. THE DESIGN (LOCATED ON THE DOOR'S EXTERIOR) EXPOSED IT TO THE ELEMENTS AND CAUSED THE CABLE TO SNAP. THAT HAPPENED TO MY 2004 SIENNA BUT MY VAN WAS BEYOND THE MAX MILEAGE THEY ALLOWED IN THE RECALL. SO WE'VE JUST BEEN USING THE DOOR MANUALLY. YESTERDAY, MY SON OPENED THE DOOR A LIITLE TOO HARD AND HE HAD TO PULL HARDER THAN NORMAL TO GET IT TO CLOSE. WHEN HE PULLED AND THE DOOR RELEASED, THE DOOR FELL OFF!!!! WE HAVE RUNNING BOARDS SO THE DOOR WAS RESTING ON THE RUNNING BOARDS. I CAN NOT BELIEVE A DOOR WOULD JUST FALL OFF! NO DOOR SHOULD EVER FALL OFF, ESPECIALLY A QUALITY TOYOTA VEHICLE. THIS HAPPENED IN MY DRIVEWAY, SO WE WERE OKAY BUT WHAT IF THIS WOULD HAVE HAPPENED WHEN I WAS AN HOUR AWAY FROM HOME LIKE I WOULD HAVE BEEN TODAY, AT MY SON'S BASKETBALL GAME? WE WOULD HAVE HAD TO HAVE IT TOWED AND DEALT WITH HOW TO GET MY FAMILY OF 5 BACK HOME. I BELIEVE THIS WOULD HAVE NEVER HAPPENED HAD TOYOTA NOT EXCLUDED MY VAN FROM THE RECALL DUE TO MILEAGE. *TR

FRONT DRIVE AND PASSENGER SEAT BELTS ARE GETTING JAMMED. SOME TIME, UNABLE TO RELEASE THE SEAT BELT, OTHER TIME, SEAT BELT WILL NOT GET LOCKED. *TR

DUE TO WHAT I HAVE LEARNED IS AMONG NEARLY ALL 2004 TOYOTA SIENNA OWNERS, THE SLIDING CAN DOORS FREEZE SHUT AND CAN'T BE OPENED. ON CHRISTMAS DAY 2012, MY VAN WAS PARKED ON THE STREET, AND AT ABOUT 1AM I WENT OUT TO START THE VAN AND WARM IT UP FOR MY FAMILY, ABOUT 15 MINUTE LATER I CAME OUT WITH THE KIDS TO LEAVE. I THEN DISCOVERED THAT THE DOORS WERE FROZEN SHUT. I TRIED PULLING MANY TIMES AND THEN TRIED HAVING SOMEONE GO INSIDE THE VAN AND PUSH WHILE I PULLED, IT DIDN'T WORK. THEN I HAD MY WIFE TAKE THE KIDS BACK IN THE HOUSE WHILE I WORKED ON IT, I GOT THE DOOR TO OPEN ABOUT AN INCH AND I STUCK MY FINGERS IN AND GRIPPED THE EDGE OF THE DOOR FOR BETTER LEVERAGE AND TO AVOID DAMAGING THE HANDLE. I THEN PULLED REALLY HARD AND IT CAME A LITTLE FURTHER OPEN. IT THEN ENGAGED THE AUTOMATIC CLOSE AND SHUT MY 4 FINGERS INTO THE DOOR. I WAS THEN ALONE OUTSIDE WITH ONE HAND STUCK IN THE DOOR, I SCREAMED FOR HELP AND FINALLY SOME PEOPLE CAME OUTSIDE AND RAN INSIDE THE VAN FROM THE DRIVERS DOOR AND TWO PEOPLE KICKED ON THE DOOR FROM THE INSIDE WHILE ONE PULLED FROM THE OUTSIDE UNTIL THEY BROKE THE FROZEN SEAL. MY FINGERS WERE IN EXTREME PAIN AND I COULDN'T BEND ANY OF THEM FOR SEVERAL HOURS. I HAD DEEP GROOVES ON EITHER SIDE OF MY FINGERS AND TO THIS DAY I HAVE SCAR TISSUE BUILD UP ON THE BACKSIDE OF MY FINGERS FROM HE COMPRESSION DAMAGE. THIS AGAIN HAPPENED TO MY 3 YEAR OLD DAUGHTER A YEAR LATER WHEN SHE RAN AND TRIED TO OPEN THE DOOR. FORTUNATELY HER FINGERS WERE SMALLER SO THERE WAS LESS DAMAGE TO HER FINGERS THAN MINE. BUT IN EITHER CASE, HAD THERE NOT BEEN OTHER PEOPLE THERE TO HELP. THERE WOULD BE NO HOPE OF SAVING YOURSELF. I SHOULD NOTE THAT I AM A 6' 28 YEAR OLD MALE WHO WORKS IN CONSTRUCTION AND IS IN GOOD SHAPE. WITH ALL OF MY EFFORT, INCLUDING PUTTING MY FEET ON THE PASSENGER DOOR AND PULLING I COULDN'T OPEN THE DOOR. THIS HAS BROKEN BOTH OF OUR AUTOMATIC DOORS.

WE WILL BE GOING ANYWHERE FROM 35 TO 55 MILES AND OUR VSC LIGHT COMES ON AND THE VAN SLOWS, OTHER TIMES THE SPEED WILL SLOW IT SELF AND THAN WILL SPEED UP ON IT'S OWN. WHEN THAT (VSC) LIGHT AND SOUND COMES ON THE VAN WILL ALSO SKID. THERE MUST BE SOMETHING WRONG WITH VSC SYSTEM. THIS VAN IS STILL IN VERY GOOD CONDITION, WE SURE SWISH SOMEONE COULD TELL US WHAT THE PROBLEM IS THIS SEEMS TO BE A VERY SERIOUS MATTER. READING ALL THE OTHER COMPLAINTS THIS IS NOT RANDOM AND TOYOTA SHOULD GIVE THIS MATTER SERIOUS CONSIDERATION. *TR

AUTOMATIC SLIDING SIDE DOOR CABLE SNAPPED DOOR SLIDE CLOSED ON A CHILD ENTERING. VAN WAS PARKED ON A SLIGHT HILL DOOR WAS ALREADY OPEN CHILD ENTERING DOOR OF VAN WHEN CABLE THAT OPENS AND CLOSES DOOR SNAPPED AND RELEASED DOOR AND DOOR SLID CLOSE SLAMMING THE CHILD UP AGAINST THE DOOR PILLAR BETWEEN FRONT PASSENGER DOOR AND SLIDING SIDE DOOR. *TR

DOOR HINGE ON DRIVERS SIDE BROKE AWAY FROM WELD AND MAKES A LOUD NOISE. PER MY MECHANIC THE WELDED POCKETS WITHIN THE DOOR HAVE MANY CRACKS IN THE SHEET METAL AND THE VAN NEEDS TO GO TO BODY SHOP. *TR

THIS IS A RECURRING INCIDENT. ON COLD DAYS, THE SLIDING DOORS WILL FREEZE SHUT. THIS IS A COMMON PROBLEM FROM MY UNDERSTANDING, AND SOME FOLKS ON WEB FORUMS HAVE RECOMMENDED FILING A COMPLAINT TO HOPEFULLY GET TOYOTA TO ISSUE A RECALL AND RESOLVE THE ISSUE. THE FREEZING DOOR PROBLEM IS EXACERBATED BY THE ELECTRICAL DOOR LOCK MECHANISM AND OPEN/CLOSE SENSOR ON THE SLIDER. IN MANY CASES, THE FAILED ATTEMPT TO OPEN THE FROZEN DOOR IS ENOUGH TO TRIGGER THE DOOR "OPEN" SENSOR AND CAUSE THE INTERIOR LIGHTS TO COME ON. *TR

REAR SIDING DOOR CABLES SNAPPED. UNABLE TO OPEN AND CLOSE REAR DOORS PROPERLY MAKING FOR DANGEROUS SITUATION WITH SMALL CHILDREN IN BACK. *TR

THE BACK PASSENGER DOORS BOTH SIDES CAN NOT OPEN. THESE HAPPEN AT LEAST 3 TIMES ALREADY. THE LATCHES STUCK. *TR

2004 TOYOTA SIENNA XLE LIMITED. CONSUMER WRITES IN REGARDS TO PROBLEMS WITH DOORS ON VEHICLE. *SMD THE CONSUMER STATED THE REAR LIFT GATE WAS REPAIRED SEVERAL TIMES. THE CONSUMER WAS INFORMED THERE WAS A RECALL INVOLVING A PARTICULAR PART ON THE VEHICLE, AND SHE HAS BEEN HAVING PROBLEMS EVER SINCE. THE CONSUMER STATED WHEN SHE OPENED THE LIFTGATE, IT WOULD FLY OPEN TOO QUICKLY AND WHEN SHE CLOSED IT, IT WOULD ESSENTIALLY CRUSH SOMEONE UNTIL IT FINALLY RE-OPENED. THE CONSUMER STATED THE SAFETY MECHANISM WAS CLEARLY FAULTY. APPROXIMATELY TWO WEEKS AGO, THE LEFT REAR SLIDING DOOR BECAME DIFFICULT TO OPEN AND CLOSE.

SLIDING SIDE DOOR AUTOMATIC OPENER CABLE BROKE, DISABLING THE OPENER. DO NOT USE THAT DOOR ANYMORE BECAUSE IT CAN STICK IN THE OPEN POSITION NOW. THIS IS COVERED BY A CUSTOMER SUPPORT PROGRAM (CSP) THAT IS GOOD FOR 9 YEARS OR 125,000 MILES, BUT MY CAR IS PAST THAT. SINCE THIS IS A KNOWN PROBLEM, AND SINCE IT CAN BE EXPECTED TO OCCUR, BUT OCCUR LATER THAN THE WARRANTY FOR DOORS THAT AREN'T USED THAT OFTEN, I FEEL TOYOTA SHOULD FIX THIS PAST THEIR EXTENDED WARRANTY. *TR

DRIVER SIDE DOOR WON'T OPEN ALL THE WAY AND THE DRIVER SIDE WINDOW WON'T GO ALL THE WAY DOWN. TOYOTA EXTENDED THE WARRANTY FOR A KNOWN DEFECTED WELD HOWEVER THIS WARRANTY IS FOR A 5 YEAR TERM OR 100K MILE FOR AN VERY IMPORTANT PART OF THE CAR. BECAUSE THE WINDOW WON'T GO DOWN TO PAY TOLLS I MUST OPEN THE DOOR. THE MAY CAUSE A DANGEROUS SITUATION. TOYOTA SHORT CHANGED ANY OWNER OF THIS VEHICLE BY NOT RECALLING THE VEHICLE FOR THIS DEFECT. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR FAILED TO CLOSE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE MECHANIC STATED THAT THE ENTIRE DOOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 80,000.

TOYOTA SIENNA'S EQUIPPED WITH POWER SLIDING DOORS USE A PLASTIC COATED STEEL WIRE TO OPERATE THE DOOR VIA A WHEEL AND MOTOR. THIS PLASTIC DETERIORATES OVER TIME AND THE STEEL WIRE CORRODES AND FAILS LEADING TO THE INOPERABLE ABILITY OF THE DOOR IN THE POWER MODE. IN POWER MODE: THE DOOR WILL REMAIN CLOSED IF ATTEMPTED TO BE OPENED WHILE THE VEHICLE IS IN A MOTION GEAR. IT ALSO ALLOWS THE CONTROLLED OPEN AND CLOSURE OF THE DOOR WITH AN AUTOMATIC REVERSAL IF THE DOOR DETECTS OBSTRUCTION. DISENGAGING THIS POWER MODE ALLOWS THE DOOR TO BE OPENED WHEN IN MOTION. IT ALSO ALLOWS THE DOOR TO SLAM CLOSED IF VEHICLE IS PARKED ON AN INCLINE AND COULD INJURE A PERSON NOT EXPECTING THE CLOSURE OR OPENING. TOYOTA HAS OFFERED A "SERVICE EXTENSION", NOT A RECALL, FOR A PART THAT IS INTEGRAL FOR THE SAFE OPERATION OF THE SLIDING DOORS. THIS EXTENSION WILL ONLY COVER A SMALL PERCENTAGE OF VEHICLES IN THEIR ALLOTTED TIME FRAME. THE ACTUAL FAILED PART IS NOT AVAILABLE FOR REPLACEMENT AND A WHOLE DOOR ACTUATOR MUST BE PURCHASED AND INSTALLED AT $1100 PER DOOR. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE DOOR WOULD EXHIBIT A LOUD POP WHEN BEING OPENED. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE WELDING WAS FRACTURED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000. THE VIN WAS NOT AVAILABLE. *TR

2004 TOYOTA SIENNA VAN DRIVER SIDE SLIDING DOOR CABLE FRAYED THEN BROKE AND DOOR JAMMED SHUT. *TR

MANUFACTURER DESIGN FLAW LEADS TO JAMMED SLIDING DOORS, POSSIBLY LOCKING PASSENGERS INSIDE. NUMEROUS COMPLAINTS ONLINE. TOYOTA APPARENTLY ACKNOWLEDGES THE PROBLEM AS IT HAS EXTENDED WARRANTY ON THOSE PARTS TO 9 YRS OR 120K MILES. MAILING LETTERS EARLIER THIS YEAR. I RECEIVED NOTICE FROM THEM WHEN MY CAR HAD 7 YRS / 130K MILES. I THINK THEY ARE NOT BEING PROACTIVE ENOUGH WITH AN ISSUE THAT RENDERED ONE OF MY DOORS INOPERATIONAL. IT IS NOT THAT I CAN'T USE THE ELECTRIC DOOR OPENING MECHANISM, THE DEFECT ALSO IMPEDES THE DOOR FROM OPENING AT ALL. I THINK IT BECOMES A SAFETY HAZARD AND SHOULD BE COVERED NO MATTER WHEN. IT IS NOT MY FAULT IT TOOK THEM SEVERAL YEARS TO ACKNOWLEDGE THE PROBLEM - MY CAR WOULD BE COVERED HAD THEM MAILED THE LETTER ONE YEAR BEFORE. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP THE VEHICLE SUDDENLY ACCELERATED. THE VEHICLE ACCELERATED THROUGH A PARKING LOT AND CRASHED INTO TWO VEHICLES. THE FAILURE WAS THE THIRD OCCURRENCE SINCE OF UNINTENDED ACCELERATION IN THE VEHICLE. THE VEHICLE WAS TAKEN BY THE UNITED STATES AUTOMOBILE ASSOCIATION AND WAS BEING HELD IN STORAGE. THE VEHICLE WAS NOT INSPECTED FOR THE CAUSE OF THE FAILURE. THE FAILURE AND THE CURRENT MILEAGES WERE 97,000. UPDATED 12/13/12 *CN THE CONSUMER THE FIRST OCCURENCE, ON JANUARY 11/2012, THE VEHICLE WAS BEING BACKED OUT OF A PARKING SPACE, THEN THE VEHICLE ACCLERATED. A LIGHT FIXTURE WAS DAMAGED ON A SIDE WALK. THE NEXT OCCURENCE, ON JANUARY 26, 2012, THE VEHICLE WAS BEING PULLED INTO A PARKING SPACE, THE VEHICLE RAN OVER THE CURB AND DAMAGED A DISABILITY SIGN. UPDATED 1/2/2013 *JS

STEERING FLUID LEAK ON PASSENGER SIDE EATING THROUGH RUBBER BOOT - REQUIRES REPLACEMENT OF RACK & PINION & SOME KIND OF RIGHT & LEFT FRONT BARS. THIS IS AN UNSAFE DEFECT IN THIS MODEL YEAR. APPARENTLY, OTHER 2004 SIENNA'S HAVE HAD THE SAME ISSUE. THIS IS A VERY EXPENSIVE REPAIR. *TR

ACTUALLY HAPPENED LONG BEFORE 11/12 BUT FILING IT ALL TOGETHER - THIS MAY OR MAY NOT AFFECT THE AIRBAGS ON MY CAR. MY CAR HAS NEVER BEEN IN AN ACCIDENT WHERE THE AIRBAGS DEPLOYED, BUT THE ENTIRE DASHBOARD IS RIDDLED WITH CRACKS. THIS IS A COMMON PROBLEM IN THIS MAKE & MODEL & TOYOTA HAS NOT ADDRESSED IT. HAVE NO IDEA HOW I COULD DO A REPAIR. *TR

AIRBAG LIGHT GOES ON INTERMITTENTLY. *TR

I OWN 2004 TOYOTA SIENNA MINI VAN . FOR MANY YEARS, I ALWAYS HAVE A PROBLEM WITH THE DRIVER SIDE SEAT BELT. IT SOMETIMES SIMPLY DOES NOT RETRACT. THE FRONT SEAT BELTS FREQUENTLY JAMMED AND FOLDED AND UNABLE TO RETRACT BY ITSELF. I HAVE TOYOTA DEALERS TO CHECK THE PROBLEM IN 2011 AND 2012, BUT THEY ARE NOT BE ABLE TO FIX IT. PLEASE GO TO THE LINK BELOW, THERE ARE 33 CASES REPORTED THERE HTTP://WWW.CARPROBLEMZOO.COM/TOYOTA/SIENNA/SEAT-BELT-PROBLEMS.PHP NHTSA SHOULD HAVE TOYOTA TO RECALL THIS SAFETY DEFECT. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT SHE NOTICED THAT THE DASHBOARD HAD MANY CRACKS. THE CONTACT STATED THAT SHE EXAMINED THE DASHBOARD AND NOTICED THE MAJORITY OF THE CRACKS WERE AROUND THE AIR BAG. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 98,000.

1. RIGHT SIDE, PASSENGERS DOOR CAN NOT OPEN (JAM). 2. TAKE THE KEY OUT COMPLETELY, BUT VEHICLE (ENGINE) STILL RUNNING. *TR

DRIVERS SIDE LOW BEAM HEADLIGHT STOP WORKING. REPLACED HID BULB BUT STILL WILL NOT WORK. SWAPPED WITH PASSENGER'S SIDE TO CONFIRM THE BULB IS OK (IT IS). THERE IS A LOT OF CONDENSATION IN THE HEADLIGHT ASSEMBLY (DUE TO THE WEATHER STARTING TO COOL DOWN IN NORTHEAST). AFTER SEEING ALL THE COMPLAINTS ON THIS VERY ISSUE I AM NOW TRYING TO FIGURE OUT A NEXT STEP. THE DEALERSHIP WILL QUOTE ME THE $1K PLUS TO FIX THE HEADLIGHT ASSEMBLY (COMPLAINTS ON THIS ISSUE ARE RAMPANT ON VARIOUS SIENNA FORUMS ON THE INTERNET) SINCE THAT IS THE ROOT CAUSE OF THE PROBLEM. MY WIFE IS UPSET SINCE THIS A MAJOR SAFETY ISSUE IN THE WINTER. I WILL BE CALLING TOYOTA TO UNDERSTAND WHY THEY WILL NOT ACKNOWLEDGE A KNOWN DEFECT IN THE HEADLAMP ASSEMBLY ALLOWING CONDENSATION IN AND THE BULBS TO MALFUNCTION. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE PASSENGER SIDE SLIDING DOOR FAILED. THE DOOR COULD NOT BE CLOSED AUTOMATICALLY OR MANUALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO INSPECTED THE VEHICLE AND LOCATED THE FAILURE A THE POWER DOOR CABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER DENIED ASSISTANCE WITH THE REPAIR BECAUSE THE VEHICLE WAS NOT WITHIN THE WARRANTY NINE YEAR PERIOD. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 109,659.

WE HAVE A FAILURE OF THE DRIVER'S SIDE DOOR CHECK MOUNTING PANEL. THE DOOR MAKES A POPPING NOISE WHEN OPENED AND CLOSED. I TOOK IT TO OUR TOYOTA DEALER AND THEY SAID IT WAS AN ENGINEERING FLAW THAT TOYOTA ACKNOWLEDGED BUT WE WERE TOO LATE TO TAKE ADVANTAGE OF THE ENHANCE WARRANTY. WE WERE TOLD WE WOULD HAVE TO BUY A NEW DOOR FOR AROUND $1500. WE BELIEVE SINCE THIS IS A DESIGN FLAW THAT TOYOTA HAS ACKNOWLEDGED PREVIOUSLY THAT THE WARRANTY SHOULD STILL COVER IT. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT WHEN OPENING AND CLOSING THE FRONT DRIVER'S SIDE DOOR, THE DOOR WOULD EXHIBIT A LOUD POPPING NOISE. THE CONTACT WAS CONCERNED THAT THE DOOR WOULD DETACH FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE HE WAS ADVISED THAT THE WELDING ON THE DOOR WAS RUSTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000. THE CURRENT MILEAGE WAS APPROXIMATELY 111,000.

VSC (VEHICLE STABILITY CONTROL) IS ACTIVATED IN CURVES AT SPEEDS BETWEEN 25 MPH AND 60 MPH. SURFACE IS DRY AND CURVES ARE GRADUAL WITH APPROPRIATE AND SAFE DRIVING SPEEDS. THE VSC LIGHT GOES ON AND WARNING BUZZER GOES OFF. THE BRAKES SHUDDER AND THE VEHICLE IS DE-THROTTLED. VEHICLE CONTROL IS REDUCED FOR 3 TO 5 SECONDS AND THEN THE VSC DEACTIVATES. CONCERNED THAT THIS WILL BE A PROBLEM WHEN THE ROAD SURFACE IS SLICK. DEALER COULD NOT FIND MALFUNCTION CODES AND COULD NOT DUPLICATE PROBLEM SO NO FIX. THIS SITUATION OCCURS ALMOST EVERY DAY AT LEAST ONCE. KEEPING INCIDENT LOG. WEB SITES INDICATE THIS COULD BE STEERING SENSOR CALIBRATION. DEALER CLEANED SENSOR PARTS AND THIS DID NOT RESOLVE PROBLEM. CONTACTED TOYOTA AND THEY SAID TO CONTINUE WORKING WITH THE DEALER. TSB IS OUT FOR YAW SENSOR FAILURE AND STEERING CALIBRATION. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE STOPPED IN PARKING SPACE WITH THE GEAR IN REVERSE, THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO A LAMP POST. THE FAILURE OCCURRED A SECOND TIME WHILE STOPPED ON AN INCLINE WITH THE BRAKE PEDAL DEPRESSED. THE CONTACT THEN CRASHED INTO TWO OTHER VEHICLES. THE POLICE REPORTED TO THE SCENE AND A REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN AUTO SHOP WHERE IT WAS INSPECTED BY THE INSURANCE COMPANY. THE VEHICLE WAS DEEMED AS DESTROYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.

OUR 2004 SIENNA'S DRIVER-SIDE MANUAL-SLIDER DOOR DOES NOT LATCH PROPERLY. 2 OF THE 3 BOLTS HAVE BECOME DETACHED. TOYOTA STATES THAT THIS IS NOT COVERED UNDER THE "REAR SLIDING DOOR LATCH ASSEMBLY" WARRANTY ENHANCEMENT NOTICE, ALTHOUGH DETACHED BOLTS AND FAILURE OF THE REAR SLIDING DOOR TO PROPERLY LATCH IS CLEARLY A LATCH ASSEMBLY ISSUE. THIS IS ALSO A SIGNIFICANT SAFETY CONCERN AS MY SON RIDES IN THAT SIDE OF THE CAR AND IF THE DOOR WOULD BECOME UNLATCHED WHILE DRIVING HE COULD BE INJURED NOT TO MENTION CAUSING AN ACCIDENT AS I (THE DRIVER) ATTEMPT TO CONTROL/ASSESS THE PROBLEM AND PROTECT MY SON IN A MOVING VEHICLE. MY "DOOR OPEN" DASH LIGHTS ARE CONSTANTLY ON AND THIS IS A DISTRACTION WHILE DRIVING NOT TO MENTION WHEN I IGNORE THE LIGHTS BECAUSE OF THIS PERSISTENT PROBLEM, I MAY BE MISSING OTHER DOOR-OPEN ISSUES. THERE ARE ONLINE POSTS OF OTHER SIENNA OWNERS WHO HAVE EXPERIENCED THE SAME PROBLEM. IS IT POSSIBLE TO URGE TOYOTA TO MAKE THIS OBVIOUS "LATCHING" DEFECT COVERED UNDER THE WARRANTY ENHANCEMENT PROGRAM OR TO RECALL AFFECTED VEHICLES? *TR

THE ELECTRIC SLIDING DOOR CABLE IS FRAYING AND THE DOOR DOES NOT OPEN OR CLOSE PROPERLY. *TR

I AM HAVING TROUBLE WITH THE SIDE POWER SLIDING DOOR. *TR

UPON TRYING TO OPEN THE MANUAL, REAR SLIDING DOOR ON THE DRIVER'S SIDE, IT ONLY OPEN A FEW INCHES. ALMOST FELT LIKE IT WAS HITTING SOMETHING, PREVENTING IT FROM FULLY OPENING. TOOK IT TO A LOCAL, REPUTABLE MECHANIC, WHO TRIED TO "FEEL" IF ANYTHING WAS STUCK IN THE TRACK. DID NOT SEE OR FEEL ANYTHING IN THE TRACK. AFTER READING SEVERAL TOYOTA BLOGS, INCLUDING THIS SITE, IT SEEMS THAT A SAFETY FEATURE HAS MALFUNCTIONED. THERE IS A SAFETY FEATURE WHICH PREVENTS THE DOOR FROM OPENING COMPLETELY WHEN THE FUEL DOOR IS OPEN. THE MECHANIC SAID THAT THE ENTIRE DOOR WOULD HAVE TO BE TAKEN OFF, ACCESSING IT BY REMOVING THE CENTER SEATS AND GOING IN FROM THE OPPOSITE SLIDING DOOR. A COSTLY JOB. THIS IS APPARENTLY A MANUFACTURER DEFECT. I HAVE TWO 9 YEAR OLD BOYS, AND IF WE WERE INVOLVED IN A ACCIDENT, ONE OF THEM WOULD NOT BE ABLE TO GET OUT FROM HIS SIDE...THIS POSES A GREAT DANGER TO MY CHILD. THIS NEEDS FURTHER INVESTIGATION BY THE NHTSA.GOV AND A RECALL ISSUED BY TOYOTA! *TR

WE TRIED TO CLOSE THE AUTOMATIC SLIDING DOOR, BUT IT REMAINED STUCK OPEN. WE HAD TO DRIVE THE VEHICLE WITH THE DOOR OPEN TO A SERVICE STATION AND GET THE CABLE CUT IN ORDER TO BE ABLE TO SHUT THE DOOR. RESEARCHED THE ISSUE ON THE INTERNET AND FOUND IT IS A COMMON PROBLEM. SERVICE BULLETIN NUMBER : SB-0280-10 DATE OF BULLETIN : OCT 04, 2010 NHTSA ITEM NUMBER : 10036906 COMPONENT : STRUCTURE:BODY:HATCHBACK/LIFTGATE TOYOTA: SOME VEHICLES MAY EXHIBIT A CONDITION WHERE ONE OR BOTH SLIDING DOORS DO NOT OPEN OR CLOSE SMOOTHLY. INSPECT THE SLIDING DOOR LOCK ASSEMBLIES AND REPLACE THE AFFECTED COMPONENTS AS NEEDED, ACCORDING TO THE LISTED INSTRUCTIONS. *TR

THE FRONT SEAT BELTS--ESPECIALLY THE PASSENGERS SEAT BELT, OFTEN BECOME STUCK WHEN EXTENDED BECAUSE OF TWISTING AND FOLDING UP UPON ITSELF. SOMETIMES THE SEAT BELT CANNOT RETRACT AT ALL; MORE OFTEN THAN NOT, BECAUSE OF THE TWISTING, THE SEAT BELT BECOMES JAMMED IN THE FULLY EXTENDED POSITION. THE RESULT IS THAT THE IT THE OCCUPANT ISN'T (ADEQUATELY) RESTRAINED. THIS HAPPENS 5 - 8 TIMES PER WEEK. ALSO A PROBLEM, BECAUSE THE BELT IS NOT RETRACTED, IT FREQUENTLY GETS SLAMMED IN THE DOOR WHEN THE DRIVER OR PASSENGER GET OUT OF THE VEHICLE. OVER TIME, THE INTEGRITY OF THE BELT WILL SUFFER FROM THIS. I NEVER KNOW WHEN THE BELT WILL TWIST. IF A PASSENGER LEANS FORWARD AND THEN BACK,THAT IS ENOUGH FOR THE BELT TO TWIST UPON RETRACTION. NOW I HAVE AN IMPROPERLY RESTRAINED PASSENGER AT RISK FOR INJURY IN A MOVING VEHICLE. PLEASE DO NOT WAIT FOR A FATALITY BEFORE ACTING ON THIS. WE REQUIRE OCCUPANTS TO WEAR BELTS FOR A REASON. IT IS THE LAW. IF TOYOTA'S BELTS ARE FAILING, WE LOSE THE BENEFIT OF THE SEAT BELT AND ARE UNPROTECTED. PLEASE SEE OTHER WEBSITES THAT LIST THIS PROBLEM, THE VIN NUMBERS OF THESE CARS ARE SIMILAR. HTTP://WWW.CARPROBLEMZOO.COM/TOYOTA/SIENNA/SEAT-BELT-PROBLEMS.PHP AND ALSO HTTP://WWW.ABOUTAUTOMOBILE.COM/COMPLAINT/2004/TOYOTA/SIENNA/SEAT+BELT. *TR

THE LEATHER DASHBOARD OF MY 2004 TOYOTA SIENNA HAS DEVELOPED LARGE HORIZONTAL CRACKS FROM ONE SIDE OF THE VEHICLE TO THE OTHER. THERE ARE ALSO VERTICAL CRACKS FROM THE TOP TO THE BOTTOM OF THE DASHBOARD. MY CONCERN IS THAT THESE CRACKS WILL ALLOW LARGE PIECES OF THE DASHBOARD TO BECOME PROJECTILES IN THE EVENT OF AN ACCIDENT, WHICH WILL CAUSE THE FRONT AIRBAGS TO DEPLOY. I DO NOT KNOW WHY THESE CRACKS DEVELOPED, SINCE THE VEHICLE WAS WELL MAINTAINED. THIS IS A POTENTIAL SAFETY HAZARD THAT SHOULD BE REPAIRED OR REPLACED AT TOYOTA'S EXPENSE, SINCE THE CRACKING OF THE DASHBOARD APPEARS TO BE A RECURRING PROBLEMS WITH THIS MODEL.

THE DRIVER DOOR MAKES A DOUBLE CLICKING SOUND EITHER ON OPENING OR CLOSING. TRIED PUTTING DW40, BUT DID NOT WORK. AFTER "GOOGLING" THE PROBLEM, DISCOVERED THAT MANY OTHER TOYOTA SIENNA OWNERS HAVE THE SAME PROBLEM. IT SEEMS AN ISSUE WITH THE WAY THE WELDING IS DONE ON THE DOOR. SOME BLOGGERS HAVE SAID THAT THE DEALER FIXED IT AT NO CHARGE. OTHERS STATE THAT THE DEALER AND/OR TOYOTA WILL NOT ADDRESS THE ISSUE BECAUSE THE VEHICLE IS OUTSIDE THE WARRANTY. MY DEEPEST FEAR IS THAT MANY DRIVERS HAVE STATED THAT THE DOOR HAS NOT OPENED AT ALL AND THAT THEY NEED TO EXIT THE CAR FROM THE PASSENGER SIDE. THIS IS OBVIOUSLY A MANUFACTURERS DEFECT AND DEFINITELY POSES A DANGER IF THE DRIVER CANNOT EXIT THE CAR, ESPECIALLY IF THERE IS AN EMERGENCY. THANK YOU! *TR

THE CABLES ON BOTH THE LEFT AND RIGHT SIDE AUTOMATED SLIDING PASSENGER DOORS HAVE SNAPPED WITHIN A 4 MONTHS OF ONE ANOTHER (RIGHT SIDE ON 8/24 AND THE LEFT SIDE ON 12/26) AND NOW I AM UNABLE TO OPEN EITHER DOOR. THE DOORS WILL NOT OPERATE EVEN MANUALLY SO THE ONLY WAY FOR A PASSENGER TO GET IN OUR OUT OF THE CAR IS THROUGH THE REAR LIFT TAILGATE OR THE FRONT DOORS OF THE VEHICLE. THIS IS NOT ACCEPTABLE IN THE CASE OF AN EMERGENCY OR ACCIDENT. TOYOTA EXTENDED THE WARRANTY ON THESE COMPONENTS TO 120K MILES BUT THIS WAS ANNOUNCED AFTER MY VEHICLE PASSED THAT MILEAGE. TOYOTA IS CHARGING CUSTOMERS TO ALLOW THE DOORS TO BE OPERATED MANUALLY EVEN WITH THIS BEING A CLEAR SAFETY ISSUE. TOYOTA NEEDS TO RECALL THESE VEHICLES FOR THIS CONDITION BASED ON THE SAFETY ISSUES THIS CREATES FOR PASSENGERS. TOYOTA SERVICE BULLETIN NUMBER (SB-0280-10) DATE OF BULLETIN : OCT 04, 2010 NHTSA ITEM NUMBER : 10036906 COMPONENT : STRUCTURE:BODY:DOOR SUMMARY : TOYOTA: SOME VEHICLES MAY EXHIBIT A CONDITION WHERE ONE OR BOTH SLIDING DOORS DO NOT OPEN OR CLOSE SMOOTHLY. INSPECT THE SLIDING DOOR LOCK ASSEMBLIES AND REPLACE THE AFFECTED COMPONENTS AS NEEDED, ACCORDING TO THE LISTED INSTRUCTIONS. *PE *TR

THE AUTOMATIC SLIDING PASSENGER DOORS ON BOTH SIDES OF MY TOYOTA SIENNA XLE HAVE STOPPED WORKING. I FIRST REPORTED A PROBLEM TO TOYOTA IN 2011 WHEN THE SLIDING DOOR BEHIND THE DRIVER SEAT STOPPED WORKING. TOYOTA REFUSED TO COVER THE REPAIR (MY VAN HAD 129,000 MILES ON IT). DUE TO THE $1,500 COST TO REPLACE THE WHOLE MOTOR ASSEMBLY, I HAD THE CABLE CUT BY A REPAIR SPECIALIST SO THE DOOR COULD BE OPERATED MANUALLY. LAST WEEK, THE OTHER PASSENGER DOOR STOPPED WORKING AND WILL NOT OPEN AT ALL. TOYOTA INFORMED ME TODAY THAT, ALTHOUGH THEY RECENTLY EXTENDED THE WARRANTY TO 120,000 / 9 YEARS; MY VEHICLE WAS OUTSIDE THAT WARRANTY AS WELL. THE FACT THAT THE DOORS BECOME INOPERABLE (ONCE THE CABLE STOPS WORKING ONE CANNOT OPEN OR CLOSE THE DOOR WITHOUT GREAT EFFORT - AND EVEN THEN IT MAY NOT WORK) IS AN UNACCEPTABLE DEFECT AND A SAFETY HAZARD. THE ONE DOOR THAT IS NOW ON MANUAL MODE (SINCE THE CABLE WAS DISCONNECTED) IS STILL CUMBERSOME TO OPEN AND CLOSE. IF MY CHILDREN WERE YOUNGER, IT WOULD DEFINITELY BE A SAFETY HAZARD BECAUSE THEY WOULD NOT BE ABLE TO DO IT INDEPENDENTLY (TOO HEAVY). TOYOTA NEEDS TO ACKNOWLEDGE AND RECALL THE VEHICLES WITH THIS SAFETY HAZARD. BASED ON THE REPORTED NUMBER OF COMPLAINTS, IT APPEARS THE ISSUE IS CAUSED OR EXACERBATED BY POOR DESIGN OF THE MECHANISM. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE REAR PASSENGER SLIDING DOOR WINDOW FAILED AND BECAME STUCK OPEN. THE CONTACT BEGAN TO SMELL SOMETHING BURNING IN THE AREA OF THE DOOR. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE MASTER SWITCH BURNED OUT AND NEEDED TO BE REPLACED. THE VEHICLE REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THERE WERE NO RECALLS ON HER VEHICLE FOR THE FAILURE. THE FAILURE MILEAGE WAS 92,000.

DRIVER'S SIDE DOOR WITH LOUD POPPING NOISE WITH EVERY OPENING AND CLOSING AND JAR OF THE DOOR WITH THESE NOISES. *TR

I HAVE A 2004 SIENNA LE THAT HAS ALWAYS BEEN GARAGE KEPT AND VERY WELL TAKEN CARE OF. THE DASH ON THE DRIVER, CENTER AND PASSENGER SIDE ABOVE THE AIRBAG HAS BEEN CRACKING FOR SOMETIME NOW AND WHAT ONCE STARTED AS A SMALL CRACK, IS NOW A SPIDERWEB OF CRACKS THAT EXTENDS OVER THE ENTIRE PASSENGER SIDE OF THE DASH. WHEN SEARCHING ON THE INTERNET FOR A USED DASH I CAME ACROSS THE FOLLOWING THREAD: HTTP://WWW.AUTOMOTIVEFORUMS.COM/T959673-DISCUSS2004_SIENNA_CRACKED_DASHBOARD.HTML AND DISCOVERED THIS IS NOT AN ISOLATED INCIDENT, THAT IT HAS, IN FACT, OCCURRED IN MANY 04 SIENNA'S. I, ALONG WITH MANY OTHERS FEEL THIS IS A SAFETY HAZARD DUE TO WHAT WOULD HAPPEN TO THE ALREADY CRACKED DASH IF THE AIRBAG WERE TO DEPLOY. I HAVE ALSO EMAILED TOYOTA WITH A COMPLAINT AS WELL. BECAUSE OF THE NUMBER OF INCIDENTS, I BELIEVE TOYOTA SHOULD ISSUE A RECALL. I NEED A NEW DASH, AND BECAUSE IT'S OBVIOUSLY A MANUFACTURER'S DEFECT. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR WOULD EXHIBIT A POPPING NOISE WHEN OPENED. THE DEALER INSPECTED THE VEHICLE AND FOUND THAT THE DOOR WELD FAILED. THE MANUFACTURER ADVISED THE CONTACT THAT THE EXTENDED WARRANTY WAS EXPIRED AND DENIED ASSISTANCE WITH THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 113,440.

WHILE THE CAR WAS PARKED ON A FLAT ROAD, WE WERE TRYING TO OPEN THE POWER SLIDING DOOR. IT WAS SUPPOSED TO BE OPENED BY ONE PUSH OF A BUTTON, HOWEVER, IT DID NOT. SO WE HAD TO MANUALLY OPEN IT. NOW THE DOOR IS SO HEAVY TO USE IT MANUALLY. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE VEHICLE HAD DEVELOPED A CRACK IN THE CENTER OF THE DASHBOARD. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 60,300 AND THE CURRENT MILEAGE WAS 61,100.