2004 Toyota Sienna Complaint Log

DASHBOARD CRACKING HAS BECOME SIGNFICANTLY WORSE IN THE LAST MONTH AND THERE IS CONCERN ABOUT INTEGRITY OF DASHBOARD COMPONENTS, INCLUDING INSTALLED AIRBAGS WHICH ARE IN DASHBOARD AREA.

ELECTRIC SLIDING VAN DOOR HAS FAILED ON PASSENGER SIDE, WILL NOT OPEN OR CLOSE. MANUAL SLIDING SIDE DOOR ON DRIVER SIDE IS VERY DIFFICULT TO OPEN AND CLOSE. VERY DANGEROUS IN EVENT OF CRASH OR FIRE. DEALERSHIP ESTIMATES OVER $1000 TO FIX. THERE ARE OVER SIX HUNDRED SIMILAR COMPLAINTS AT HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F0EB3FD/600 PLEASE HELP. THANK YOU. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE INSTRUMENT PANEL WAS CRACKED ACROSS THE FRONT. THE DEALER WAS NOTIFIED AND OF THE FAILURE WHO REFERRED HER TO THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED AND A COMPLAINT WAS FILED. NO OTHER ASSISTANCE WAS OFFERED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 130,000.

THE CABLE FOR THE MOTORIZED SLIDING DOOR RUSTED AND SNAPPED. I'VE BEEN TOLD THIS IS A COMMON PROBLEM BUT TOYOTA HAS NOT RECALLED THE PROBLEM. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN SHE OPENED THE PASSENGER SIDE AUTOMATIC SLIDING DOOR BUT THE DOOR WOULD NOT CLOSE. THE CONTACT EXAMINED THE DOOR AND NOTICED THAT IT WAS DETACHED FROM ITS TRACKS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 78,000. UPDATED 01/10/12*LJ THE PASSENGER DOOR CAME APART. THE DEALER REPLACED THE ROLLER HINGES, ELECTRIC MOTOR, CABLES AND SLIDING DOOR RAILS. UPDATED 03/12/12

PASSENGER SIDE POWER SLIDING DOOR IS STUCK OPEN AND WILL NOT CLOSE. *TR

I HAVE A 2004 TOYOTA SIENNA XLE. LATE LAST YEAR, BOTH OF MY POWER SLIDING DOORS BROKE WITHIN A WEEK OF EACH OTHER. THE CABLE THAT OPERATES THE DOORS FRAYED AND SNAPPED APART. I WAS ABLE TO FORCE THE DOORS CLOSED BUT HAVE NOT BEEN ABLE TO OPEN THEM SINCE. MY KIDS HAVE HAD TO CLIMB THRU THE FRONT SEATS UNTIL WE COULD FIGURE OUT HOW TO FIX THEM. I TALKED TO MY LOCAL TOYOTA DEALERSHIP AND WAS TOLD TO FIX THEM THE COST OF THE PARTS ONLY WOULD BE $1200 A DOOR. THIS COST INCLUDED A NEW MOTOR AND CABLE BECAUSE TOYOTA DOES NOT REPLACE JUST THE CABLE. I BELIEVE THIS CABLE ISSUE SHOULD OF BEEN UPGRADED TO A RECALL MANY YEARS AGO AND IS VERY DISCOMFORTING TO US WHO ARE LOYAL TOYOTA DRIVERS. WE AS DRIVERS HAVE PAID $30K+ FOR OUR VEHICLES AND BELIEVE THAT WE SHOULD NOT HAVE TO DEAL WITH THIS TYPE OF PROBLEM ON A FEATURE THAT WE PAID FOR AS AN UPGRADE TO THE ORIGINAL PACKAGE. THIS IS A WIDE SPREAD PROBLEM NATIONWIDE FROM WHAT I HAVE READ ON SEVERAL WEBSITES AND BLOGS AND INCLUDES SEVERAL DIFFERENT YEAR MODELS FROM WHAT I UNDERSTAND. THANK YOU FOR ALLOWING ME TO SHARE MY STORY AND I LOOK FORWARD TO HEARING ABOUT THIS ISSUE IN THE NEAR FUTURE. *TR

POWER SLIDING DOOR LOCKS AND WONT OPEN. ITS A SIMPLE POWER DOOR LOCK, WHEN MALFUNCTION, NO ONE CAN OPEN THE DOOR, AND ITS SERIOUS RISK HAZARD. TOYOTA DEALER CHARGES $700 TO REPAIR A DOOR BECAUSE THEY SAY THE WARRANTY OVER AFTER 30K MILES. *TT

FAILURE OF ELECTRIC SLIDING DOOR CABLE. CABLE THAT PULLS ELECTRIC SLIDING DOOR OPEN RUSTED, FAILED AND SNAPPED IN HALF. FAILED CABLE NOW HANGS OUTSIDE THE VEHICLE (BELOW THE REAR PASSENGER'S SIDE WINDOW) DANGLING FROM THE DOOR TRACK. *KB

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE SLIDING DOOR CABLE BROKE AND AS A RESULT SHE WAS UNABLE TO CLOSE OR OPEN IT AUTOMATICALLY. AN APPOINTMENT WAS SCHEDULED WITH THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 93,000.

PASSENGER SIDE SLIDING POWER DOOR BECAME DIFFICULT TO PULL CLOSED. OCCASIONALLY STUCK IN CLOSED POSITION SUCH THAT SOMEONE OUTSIDE HAS TO LET PASSENGER OUT. POWER SLIDING NOT WORKING, MUST BE PULLED MANUALLY. TAKEN INITIALLY TO MY REGULAR MECHANIC AT 99598 MILES, HAVE DOCUMENTATION. TOLD TO GO TO TOYOTA. I WAITED UNTIL I NEEDED OIL CHANGE AND ANOTHER RECALL DONE TO GO LAST WEEK AT 109639 MILES, VAN AGE = 9 YEARS AND 13 DAYS. I AM TOLD THE ACTUATOR, CABLE, AND LATCH NEED REPLACING AND THAT THERE IS A KNOWN DEFECT, WITH TOYOTA EXTENDING WARRANTY TO 120,000 MILES OR 9 YEARS. TOYOTA WILL NOT COVER MY CAR UNDER THIS WARRANTY BECAUSE IT IS 13 DAYS PAST, THOUGH UNDER THE MILEAGE LIMIT, EVEN THOUGH I HAVE DOCUMENTATION OF THE PROBLEM FROM 7 MONTHS AGO. COST OF PARTS $1167, LABOR $1069. UNAFFORDABLE. CORPORATE OFFICE SAID THEY WOULD COVER PARTS AS A "GOODWILL GESTURE" BUT DO NOT CARE THAT MY DOOR HAS BEEN MALFUNCTIONING FOR A LONG TIME AND I HAVE DOCUMENTATION TO THIS EFFECT, AND THIS WARRANTY EXTENSION WASN'T EVEN AVAILABLE UNTIL THIS MONTH, TO MY KNOWLEDGE. THE DANGER FROM THIS PROBLEM IS THAT THE DOOR CAN BECOME STUCK IN THE CLOSED POSITION. IF THIS HAPPENED AFTER A BAD CAR ACCIDENT OR FIRE, YOUNG OCCUPANTS COULD BECOME TRAPPED. HOWEVER TOYOTA IS NOT WILLING TO ADDRESS THIS KNOWN DEFECT AND PREFERS TO ACCEPT THIS RISK. THERE ARE COUNTLESS COMPLAINTS OF SIENNA SLIDING DOORS BECOMING STUCK AT ALL AGES OF VEHICLE. THE 2004 SIENNA WAS THE FIRST MODEL YEAR OF A NEW DESIGN AND HAS SUFFERED A MUCH HIGHER THAN USUAL NUMBER OF RECALLS. TOYOTA SHOULD SIMPLY RECALL AND REPAIR THEIR SLIDING DOORS RATHER THAN RISK THEIR CUSTOMER'S LIVES. *JS

THE PASSENGER SIDE POWER SLIDING DOOR CABLE SNAPPED CAUSING THE POWER DOOR TO FAIL. WE DID NOT REALIZE IT WAS BROKEN AT THE TIME AND THE DOOR DID NOT FULLY CLOSE AND LATCH. OUR 7 YEAR OLD SON WAS IN THE SEAT RIGHT BESIDE THAT DOOR AND WE DROVE 20 MINUTES HOME BEFORE WE REALIZED THE DOOR WAS NOT FULLY SHUT. THIS SEEMS LIKE A SERIOUS SAFETY HAZARD AS A CHILD COULD POTENTIALLY FALL OUT OF A MOVING VEHICLE WITH AN UNSECURED DOOR. THIS SHOULD BE CORRECTED IMMEDIATELY. *TR

POWER SLIDING DOOR CABLE BROKE DUE TO THE FACT IT IS EXPOSED TO THE ELEMENTS OF THE RAIN AND SNOW AND ICE CAUSING THE CABLE TO RUST AND BREAK DOOR WILL NOT OPEN THIS IS A SAFETY ISSUE TOYOTA NEEDS TO ADDRESS THIS ISSUE IF THERE WAS AN ACCIDENT THIS COULD BE DEADLY FOR MY FAMILY IF THEY CAN'T GET OUT!!!!!!! *KB

RIGHT REAR SLIDING POWER SLIDING DOOR CABLE BROKE RENDERING THE DOOR INOPERABLE. CABLE SNAPPED WITH THE DOOR IN THE OPEN POSITION AND DOOR COULD NOT BE CLOSED. *TR

BOTH THE DRIVER'S AND PASSENGER'S SIDE SEAT BELT REPEATEDLY CATCH SO THAT THEY ARE STUCK AND FULLY EXTENDED. OFTEN IT TAKES HOURS TO WIGGLE THE SEAT BELTS BACK INTO POSITION SO THAT THEY ACTUALLY ROLL FREELY. *TR

2004 TOYOTA SIENNA. CONSUMER STATES PROBLEM WITH FAILURE OF DOOR CHECK MOUNTING PANEL RESULTING IN BROKEN DOOR WELDS *TGW THE CONSUMER STATED THE DRIVER'S DOOR BEGAN MAKING A POPPING NOISE WHEN IT WAS OPENED. THREE OUT OF SIX DOOR WELDS HAD BROKEN AND THE ONLY EFFECTIVE REPAIR, WAS TO HAVE THE DOOR REPLACED AT A COST OF $2206.23. THE CONSUMER LEARNED THE PROBLEM WAS A RESULT OF AN ENGINEERING FLAW, AND TOYOTA HAD RECOGNIZED THE PROBLEM AND RESPONDED WITH A WARRANTY ENHANCEMENT FOR THE ISSUE. HOWEVER, WITH THE WARRANTY EXTENSION, THE DOOR DID NOT BEGIN TO SHOW SIGNS OF A PROBLEM UNTIL OUTSIDE OF THE EXTENDED WARRANTY PERIOD. TOYOTA WAS WILLING TO PAY 25% TOWARD THE COST OF THE REPAIR; HOWEVER, THE CONSUMER BELIEVED THAT WAS UNSATISFACTORY AND BELIEVED TOYOTA SHOULD COVER THE ENTIRE COST. *JB

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE REAR DRIVER SIDE SLIDING DOOR SEPARATED FROM THE HINGE, CAUSING THE SIDE GLASS TO FALL INSIDE OF THE VEHICLE AND ONTO A CHILD. THE MANUFACTURER DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE DEALER WAS IN THE PROCESS OF REPAIRING THE VEHICLE. THE FAILURE AND CURRENT MILEAGE WAS 90,000. THE VIN WAS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT NOTICED THERE WAS A CRACK IN THE DASHBOARD THAT EXTENDED TO THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC. THE TECHNICIAN STATED THE DASHBOARD WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 26,000.

BOTH THE POWER SLIDING DOOR AND THE MANUAL SLIDING DOORS DO NOT OPEN. THE FIRST INCIDENT WAS THAT IT WAS DIFFICULT TO OPEN THE MANUAL DOOR AND EVENTUALLY IT COULD NO LONGER BE OPENED. THE POWER DOOR, ONE DAY, WOULD NOT CLOSE WITH THE POWER. WE CLOSED IT MANUALLY AND IT KEPT REOPENING. WE TURNED OFF THE POWER TO THE DOOR AND FINALLY GOT THE DOOR CLOSED. IT NO LONGER OPENS EITHER WITH POWER OR MANUALLY. AFTER RESEARCHING THIS PROBLEM ONLINE, IT APPEARS THAT THERE ARE NUMEROUS TOYOTA SIENNAS THAT HAVE THE SAME PROBLEM WITH THE SLIDING DOORS. ALSO FROM RESEARCHING, TOYOTA HAS NOT DONE ANYTHING ABOUT THIS PROBLEM OTHER THAN TO CHARGE HIGH PRICES TO FIX THE DOORS AND TO TELL PEOPLE THAT IT IS VERY RARE FOR THESE DOORS TO STOP OPENING. I FEEL THIS IS A SAFETY ISSUE AS IF THERE WAS AN ACCIDENT, NO ONE IN THE BACK COULD EASILY GET OUT OF THE VEHICLE. *TR

THE SLIDING DOOR HAS A FAULTY DOOR HINGE AND A BROKEN CABLE. *TR

THIS IS MOST LIKELY A KNOWN PROBLEM. I HAVE SPENT THOUSANDS OF DOLLARS TRYING TO GET IT FIXED, AND IT HAS BEEN IN THE SHOP NUMEROUS TIME, INCLUDING A TOYOTA DEALERSHIP SERVICE DEPARTMENT. PROBLEM: VERY UNPREDICTABLE TRACTION CONTROL PROBLEM WHICH IS GETTING WORSE. WHETHER DRIVING DOWN THE INTERSTATE, GOING AROUND A CURVE, OR JUST DRIVING ON SLOWER CITY ROADS, THE TRACTION CONTROL LIGHT AND SENSOR WILL GO OFF - FREQUENTLY LOCKING UP THE STEERING, BREAKING, AND CAUSING LOSS OF CONTROL OF THE VEHICLE. THIS OFTEN CAUSES THE VEHICLE TO SHAKE VIOLENTLY, AND IT HAS EVEN CAUSED THE REAR OF THE VEHICLE TO SLIDE. THE ONLY WAY I HAVE FOUND TO MANAGE THIS IS TO COAST UNTIL IT CLEARS OUT. I AM FEARFUL EVERY TIME I DRIVE IT, ESPECIALLY ON THE HIGHWAY. I FEEL IT IS ONLY A MATTER OF TIME BEFORE I AM INVOLVED IN AN ACCIDENT, ESPECIALLY IF THE ROADS HAPPEN TO BE WET OR ICY. I HAVE SEEN NUMEROUS COMPLAINTS ON THE INTERNET, AND I HAVE FILED A CASE WITH TOYOTA. BACK ON 6-26-14 WHEN I FIRST CONTACTED TOYOTA AFTER NOTHING SEEMED TO FIX THE PROBLEM, I WAS TOLD THEY HAD NO KNOWLEDGE OF THE PROBLEM, AND THERE WERE NO REPORTED PROBLEMS FROM DEALERSHIPS. I JUST SPOKE WITH THEM AGAIN WITHOUT ANY SUCCESS OR NEW INFORMATION. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN SHE ATTEMPTED TO OPEN THE FRONT DRIVERS SIDE DOOR, BUT THE DOOR WOULD NOT OPEN UNTIL EXCESSIVE FORCE WAS USED. THE CONTACT ALSO STATED THAT THE DRIVER'S SIDE SLIDING DOOR WOULD NOT OPEN WHEN THE BUTTON ON THE KEY FOB WAS ENGAGED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR TO BE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 91,000.

POWER SLIDING DOOR CABLE BROKE. *KB

THE AIR BAG FAILURE LIGHT CAME ON IN MY 2004 TOYOTA SIENNA, WHICH I PURCHASED NEW IN 2004. THE VEHICLE HAS NEVER BEEN IN AN ACCIDENT. I TOOK THE VEHICLE TO A TOYOTA DEALER FOR DIAGNOSIS. I WAS TOLD THAT THE PASSENGER SIDE AIR BAG HAD BECOME DEFECTIVE AND THAT THE AIR BAG AND ITS ASSOCIATED HARNESS WOULD HAVE TO BE REPLACED AT A COST OF $2600. TOYOTA DOES NOT COVER THIS SAFETY PROBLEM AFTER THE VEHICLE'S WARRANTY HAS EXPIRED. I THINK THAT THE MANUFACTURER SHOULD HAVE TO ABSORB THE COSTS OF REPAIRS TO ANY DEFECTS IN AN IMPORTANT SAFETY SYSTEM SUCH A THE SRS AIRBAGS FOR THE LIFE OF THE VEHICLE. *TR

AFTER YEARS OF DEALING WITH THIS ISSUE TOYOTA HAS YET TO PROVIDE A REASON OR SOLUTION. WHEN TRAVELING AT LOWER SPEEDS THE TRANSMISSION DISENGAGES AND WHEN YOU NEED TO ACCELERATE THERE IS A 1 TO 2 SECOND DELAY BEFORE THE TRANSMISSION RE-ENGAGES. TOYOTA MADE ME SERVICE THE TRANSMISSION...NO HELP....THEN THEY CLAIMED I NEEDED A SOFTWARE UPDATE...WHICH THEY CHARGED ME $80 ...TO UPDATE THEIR SOFTWARE DESIGN FLAW. STILL... THE TRANSMISSION HAS NOT IMPROVED. MY ONLY CONCERN IS THAT IF I SHOULD EVER NEED TO ACCELERATE TO AVOID AN ACCIDENT, MY VAN MAY NOT RESPOND IN TIME. *TR

PASSENGER SIDE AUTOMATIC SLIDING DOOR CABLE FRAYED AND RUBBING. WE DISCONTINUED USE TO PREVENT BREAKAGE, LEAVING US WITH ONLY ONE DOOR FOR THE REAR PASSENGERS. TOYOTA DEALER CLAIMS THIS IS A $1600-$1800 FIX. *TR

SPARE TIRE FAILURE. TT

TOTAL FAILURE OF REAR LIFTGATE STRUTS (MANUAL LIFTGATE). CANNOT SUPPORT WEIGHT OF LIFTGATE; LIFTGATE DROPS IMMEDIATELY WHEN RELEASED. SIMILAR TO PROBLEM IN RECALL 08V244000 FOR SIENNA POWER REAR LIFTGATE STRUTS. *TR

THE PASSENGER SIDE SLIDING DOOR HAS A MIDDLE HINGE THAT NOW SAGS AND PREVENTS THE DOOR FROM CLOSING OR OPENING PROPERLY. OFTEN, THE PASSENGER SIDE IS THE SAFEST SIDE TO EXIT THE VAN, AND WITHOUT THIS DOOR OPENING OR CLOSING PROPERLY, THE MORE DANGEROUS DRIVER'S SIDE DOOR MUST BE USED. *TR

THE VEHICLE STABILITY CONTROL HAS BEEN ENGAGING WHEN IT SHOULD NOT BE. WHILE DRIVING AT MODERATE SPEEDS, INTO A SLIGHT TURN, THE VSC ENGAGES FOR A FEW SECONDS SLOWING DOWN THE CAR. IT HAS BEEN DOING THIS NOW FOR THE PAST FEW MONTHS WHILE DRIVING AT MODERATE SPEEDS WHEN IT SHOULD NOT BE ENGAGING. IT IS A LITTLE DISCONCERTING WHEN THIS HAPPENS BEING I KNOW THAT IT SHOULD NOT BE DOING THIS AT THAT TIME. *TR

THE FRONT PASSENGER SEATBELT HAS A TENDENCY TO TWIST WHEN RETRACTING. I'VE SEEN ONLINE THAT THIS IS A COMMON PROBLEM WITH TOYOTA SIENNAS. I'VE READ THAT SOME PEOPLE IRON AND STARCH THEIR SEATBELTS - BUT HEAT/MELTING IS A TERRIBLE SOLUTION. *TR

THE CABLE ON THE POWER SLIDING DOOR SNAPPED. NOW THE DOOR IS NON-FUNCTIONING AND CAN NOT BE OPENED. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE PARKED ON AN INCLINE, THE CABLE FRACTURED AND THE PASSENGER SIDE SLIDING DOOR SLAMMED SHUT. THE DEALER DIAGNOSED THAT THE MOTOR AND CABLE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED, BUT DENIED ASSISTING THE CONTACT WITH THE FAILURE. THE FAILURE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 90,000.

THE FRONT DRIVER SIDE DOOR WELD OF DOOR CHECK MOUNTING PANEL HAS FAILED. THE DOOR CAN SWING OPEN DANGEROUSLY IF NOT REPAIRED. *TR

POWER SLIDING DOOR ON THE PASSENGER SIDE STOPPED WORKING, SO WE STARTED USING IT MANUALLY. NOW THE DOOR IS LOCKED SHUT AND WON'T OPEN FROM THE INSIDE OR THE OUTSIDE (THE CHILD SAFETY LOCK IS DISENGAGED). I WOULD ATTEMPT TO FIX IT MYSELF, BUT SCREWS ARE LOCATED IN AN AREA YOU CAN ONLY GET TO WITH THE DOOR OPEN. I CAN PARTIALLY PRY THE INTERIOR PANEL, BUT ONLY GIVES ME VERY LIMITED ACCESS. VERY FRUSTRATING! *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT WATER WAS LEAKING INTO THE PASSENGER SIDE HEADLIGHT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 45,000 AND THE CURRENT MILEAGE WAS 51,000.

ON PASSENGER SIDE, FRONT SEAT BELT FOLDS AND JAMS AS IT IS BEING PULLED OUT TO BE BUCKLED. IF THE BELT IS PULLED OUT FURTHER, IT STAYS JAMMED AND DOES NOT RETRACT, THUS CREATING A HAZARD FOR THE PASSENGER. *TR

TOYOTA SIENNA AUTOMATIC SLIDING DOOR FAILED. THE DOOR IS UNABLE TO BE OPENED EVEN IN MANUAL MODE. THIS IS A DESIGN FLAW AND A SERIOUS SAFETY ISSUE AS MY CHILDREN NEED TO CLIMB OVER SEATS TO EXIT THROUGH THE ONLY DOOR THAT WORKS. WHEN THAT CABLE MECHANISM BREAKS, THEY WILL HAVE NO WAY TO EXIT THE VEHICLE IN AN EMERGENCY. *TR

THE PASSENGER POWER SLIDING DOOR CABLE HAS BROKEN. I HAVE SEEN THIS COMPLAINT NUMEROUS TIMES ON THE INTERNET. THE REPAIR IS COSTLY SINCE THE DESIGN HAS THE CABLE AS PART OF THE MOTOR ASSEMBLY. BAD ENOUGH THAT THE DOORS STICK OFF AND ON ALL WINTER ANYTIME THE VEHICLE IS LEFT OUTDOORS (OR JUST BEING DRIVEN), BUT TO NOT MAKE THE CABLE A SERVICEABLE AND REPAIRABLE PART SEEMS AN ENGINEERING MISTAKE. EXPOSED SEALS AND CABLES ARE NOT A WELL THOUGHT DESIGN. *TT

THE CABLE WHICH DRIVES THE SLIDING DOOR IS COMPLETELY EXPOSED TO ELEMENTS. (YOU'LL FIND IT WITHIN THE GROOVE LOCATED UNDER THE REAR SIDE WINDOWS) THIS CABLE IS MADE OF SOME KIND OF METAL (STEEL? WHO KNOWS.) THEN COATED WITH A BLACK PLASTIC/ACRYLIC/RUBBER CASING (SUCH AS AN ELECTRICAL WIRE). WITH TIME, THE CASING BEGINS TO DRY AND BE BRITTLE, CAUSING IT TO CRACK AND FALL OFF THE WIRE, LEAVING THE WIRES COMPLETELY VULNERABLE TO GETTING WET, RUST, FREEZE, ETC, ALSO RUBBING EXTENSIVELY UNPROTECTED AGAINST THE GEARS. WITHIN A FEW MONTHS OR EVEN WEEKS, THE METAL CABLE WIRES SNAP THUS GETTING CAUGHT IN THE MECHANISM. ONE THING LEADS TO ANOTHER AND THE WHOLE CABLE SNAPS, MAKING THE DOOR JAM ALTOGETHER. *TT

MOST RECENTLY, PASSENGER SIDE AUTOMATIC DOOR STOPPED MID-WAY, I CLOSED IT MANUALLY, DROVE A COUPLE OF FEET AND TURNED OFF THE CAR. THEN THE CAR WOULD NOT START. DOOR IS NOT WORKING AUTOMATICALLY ONLY MANUALLY. STARTED EASILY WITH JUMPER CABLES BUT CONTINUES TO NOT START ON ITS OWN MOST OF THE TIME, USUALLY WHEN ENGINE IS COLD IT WON'T START ON ITS WON. THIS HAPPENED ABOUT 8 MONTHS AGO AND DEALER SAID IT NEEDED A STARTER EVEN THOUGH I SHOWED PRINTOUT FROM TOW TRUCK SHOWING IT WASN'T THE STARTER. THIS ALSO HAPPENED SOME TIME BEFORE THAT AND DEALER SAID I NEEDED A NEW BATTERY AND THAT SEEMED TO FIX THE PROBLEM TEMPORARILY. THIS HAS BEEN A PROBLEM SINCE I FIRST PURCHASED THE CAR AND THE DEALER DID NOT FIX THE PROBLEM. *TR

SLIDING DOORS (BOTH DRIVERS AND PASSENGER SIDES) THE CABLE ASSEMBLY HAS SNAPPED ON EACH OF THE SLIDING DOORS OF THE VEHICLE NEARLY WHIPPING MY SONS LEG AS HE ENTERED. THE DOOR THEN COULD NOT BE CLOSED, FORCING US TO DRIVE TO THE DEALERSHIP WITH THE SLIDING DOOR WIDE OPEN. I HAVE HEARD OF OTHER INSTANCES WHERE PEOPLE HAVE BEEN STUCK IN THE DOOR AS THE ASSEMBLY BROKE UPON EITHER OPENING OR CLOSING. *TT

6/13/2011 I BROUGHT MY 2004 TOYOTA SIENNA TO THE CEDAR RAPIDS TOYOTA TO CHECK THE ELECTRICAL RIGHT SLIDING DOOR AS IT WAS HARD TO OPEN USING THE ELECTRICAL SYSTEM AND MANUALLY. TOYOTA APPLIED WHITE GREASE AND THE DOOR WAS LESS HARD TO OPEN. NO ELECTRICAL CHECK WAS PERFORMED. 7/9/2011 THAT SAME DOOR WOULD NOT OPEN ELECTRICALLY AND, WHILE OPENING IT MANUALLY, THE DOOR MADE A STRANGE NOISE; THEN, THE REAR QUARTER GLASS OF THE WING WINDOW SHATTERED. THE ELECTRICAL SLIDING DOOR STAYED STUCK IN A SEMI-OPEN POSITION. BEING LATE SATURDAY, IT COULD NOT BE REPAIRED AND HAD TO DRIVE HOME WITH THAT DOOR OPEN, SHATTERED GLASS ALL OVER THE FLOOR AND SEATS AND THE DEAFENING BEEPING AUTOMATIC SOUND/SIGNAL THAT INDICATING A DOOR IS OPEN. 7/11/2011 THE CAR IS TAKEN TO TOYOTA OF FORT WORTH. A SUPERVISOR WAS CALLED IN AND, DESPITE NO INVESTIGATION WHATSOEVER, THE CONCLUSION WAS THAT NOTHING COULD BE DONE AND THAT I SHOULD BRING THE CAR TO A BODY SHOP BECAUSE IT DIDN''T LOOK LIKE A MECHANICAL/ELECTRICAL FAILURE. I TOOK THE CAR TO THE BODY SHOP (STERLING FORT WORTH.) ONCE THE DOOR WAS STRIPPED OF ITS COMPONENTS, THE BODY SHOP FOUND THAT THE DOOR''S POWER SLIDE CONTROL MOTOR WAS NOTICEABLY CHAFED WITH CABLES LINKING THE MOTOR TO THE DOOR ALL TWISTED. THE MOTOR WAS REPLACED BUT THE ISSUE RECURRED AND ALSO THE SECOND MOTOR SHOWED CHAFING AND TWISTING, NOT ALLOWING THE DOOR TO WORK. THE BODY SHOP CONCLUDED THAT THE CAUSE OF THE PROBLEM IS THE SLIDING DOOR CONTROL MODULE WHICH CONTROLS THE MOTOR. FOR SAFETY REASONS I AGREED WITH THE BODY SHOP TO DISCONNECT THE MOTOR TO ALLOW THE MANUAL USE OF THE DOOR. BOTH BODY SHOP AND TOYOTA CONCLUDE THAT THE ISSUE CANNOT BE RESOLVED BECAUSE OF A DESIGN FLAW WHICH DOES NOT ALLOW FOR THE INSTALLATION HOLES OF THE MODULE TO LINE-UP WITH THE DOOR. TOYOTA SPECIFIED IT DOES NOT HAVE A MANUAL OR A DESIGN TO SHARE WITH ANYONE TO FIX THE ISSUE. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA LE. THE CONTACT WAS DRIVING 30 MPH WHEN HE ABRUPTLY DROVE OVER A SPEED BUMP. ONCE THE CONTACT REACHED HIS DESTINATION, THE SHIFTER COULD NOT BE MOVED INTO PARK. THE CONTACT STATED THAT HE DID NOT DRIVE OVER THE SPEED BUMP HARD ENOUGH TO WHERE HE BELIEVED IT WOULD CAUSE THE FAILURE. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120 AND THE CURRENT MILEAGE WAS 130,000.

RADIATOR LEAK, CONTINUOUS PROBLEM. COULD CAUSE CATASTROPHIC ENGINE FAILURE. TOYOTA WILL NOT ADDRESS REPAIR. *TR UPDATED 3/01/2012 *LN

PASSENGER SIDE AUTOMATIC SLIDING DOOR FAILED TO OPEN WHEN USING REMOTE AS WELL AS WHEN IT WAS MANUALLY ATTEMPTED TO OPEN. GOOD THING WE HAVE ONE MANUAL SLIDING DOOR...THOUGH THIS DOOR IS AUTOMATICALLY LOCKED WHEN GAS TANK DOOR IS OPEN. UPDATED 08-29-11 *BF UPDATED 3/08/2012 *LN

CABLE FAILURE ON BOTH POWER SLIDING DOORS OF MY 2004 TOYOTA SIENNA. DOORS NOW NOT OPERATING PROPERLY IF OPENING AT ALL. *TR

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THE PASSENGERS AUTOMATIC SLIDING DOOR REQUIRED EXTENSIVE FORCE WHEN IT WAS OPENED MANUALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THE FAILURE WAS RELATED TO THE POWER SLIDING DOOR MOTOR. THE SERVICE WARRANTY EXPIRED AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT AND WERE UNABLE TO PROVIDE FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 120,000.

THE DRIVERS SIDE PASSENGER SLIDING DOOR WILL NOT OPEN. THIS IS A NON-AUTOMATIC SLIDING DOOR. THERE IS NO WAY TO OPEN THE DOOR FROM THE INSIDE OR THE OUTSIDE. THIS HAS HAPPENED WITH OUR AUTOMATIC DOOR AS WELL. WE HAD TO PAY OVER 1800 TO HAVE THAT DOOR FIXED. THIS IS A SAFETY ISSUE WHEN THE DOORS WILL NOT OPEN! IF THERE WAS TO BE AN ACCIDENT AND THE CHILDREN COULD NOT GET OUT OF THAT DOOR BECAUSE THERE IS A FAULT WITH THE LATCHES, THAT WOULD BE TRAGIC. THIS IS NOT THE FIRST TIME A COMPLAINT HAS BEEN FILED ABOUT THE SLIDING DOORS IN A TOYOTA VAN.

THE CABLE ON THE POWER SLIDING DOOR SNAPPED AND THE DOOR IS NOW COMPLETELY INOPERABLE. THE DOOR CANNOT BE OPENED MANUALLY OR ELECTRONICALLY. THIS IS A VERY SERIOUS MALFUNCTION AS IT COULD POSE A THREAT TO EXIT IN AN EMERGENCY. TOYOTA WANTS $2,200 PER DOOR TO FIX THIS PROBLEM. QUITE CLEARLY, THIS IS A SAFETY ISSUE.