2004 Toyota Sienna Complaint Log

MY 2004 TOYOTA SIENNA XLE DRIVER DOOR WELD IS BROKEN. THE PASSENGER DOOR WINDOW ONLY OPENS HALF WAY AND SOMETIMES THE DOOR DOES NOT OPEN ALL THE WAY BECAUSE OF THE BROKEN WELD. AT FIRST IT WAS ONLY A POPPING SOUND COMING FROM THE WELD AND THEN THE PIECE BROKE. NOW THE DOOR GETS JAMMED OCCASIONALLY. *TR

I WAS DRIVING MY VAN WHEN I NOTICED THE A/C WAS NOT BLOWING COLD AIR, IT WAS MORE COOL THAN COLD. THEN IT WOULD BLOW HOT AIR ON OCCASION THEN IT WOULD EVENTUALLY BLOW COLD AIR AGAIN. EVENTUALLY THE AIR WASNT COLD AT ALL AND IT WOULD CONSTANTLY BLOW HOT AIR. THIS WAS VERY UNCONFORTABLE DUE TO THE FACT THAT IT WAS SUMMER AND I LIVE IN FLORIDA. I TOOK IT TO A MECHANIC AND HE TOLD ME IT WAS THE COMPRESSOR, SO I HAD IT REPLACED. THE AC WAS BLOWING COLD AGAIN, THIS LASTED FOR ABOUT 12 MONTHS. THE SAME ISSUE STARTED TO HAPPEN AGAIN. FIRST COOL AIR THEN ON AND OFF HOT AIR AND NOW NOTHING BUT HOT AIR. I TOOK IT BACK TO MY MECHANIC AND HE TOLD ME IT MIGHT BE THE RELAYS, I REPLACED BOTH OF THE RELAYS AND THE AIR IS STILL NOT COLD. I THEN FOUND OUT THAT IT WAS THE COMPRESSOR AGAIN. I CANNOT AFFORD TO REPLACE THE COMPRESSOR AND IM AFRAID TO REPLACE IT IF THE PROBLEM WILL JUST CONTINUE. I FEEL A RECALL FOR THE FAULTY PART IS IN STORE. I AM AWARE THE VEHICLE ITSELF IS A FEW YEARS OLD BUT MY OTHER VEHICLE IS A 99 AND I HAVE NO PROBLEMS WITH THE AC OTHER THAN I HAVE TO TURN IT OFF AT TIMES BECAUSE ITS TOO COLD. IVE GONE TO ONLINE FORUMS AND READ UP ON THE 2004 TOYOTA SIENNAS AND FOUND OUT THAT I AM NOT THE ONLY ONE WITH AN AC PROBLEM. THIS PROBLEM IS WITH MANY MORE VANS. *TR

2004 TOYOTA SIENNA. LEFT SIDE, DRIVER SIDE POWER SLIDING DOOR WILL NOT CLOSE-MOTOR FAILURE. *TR

THE STEERING WHEEL ON MY 2004 TOYOTA SIENNA IS STIFF AND IT IS HARD TO CONTROL THE VEHICLE. TOOK THE VEHICLE FOR INSPECTION AT THE TOYOTA DEALERSHIP AND THEY WERE UNABLE TO DIAGNOSE THE PROBLEM. NOW THE VEHICLE IS NOT IN A DRIVABLE CONDITION AND WILL HAVE TO BE TOWED ANOTHER TOYOTA DEALERSHIP. TALKED TO TOYOTA CUSTOMER SERVICE ABOUT THE TSB'S POSTED ON-LINE RELATED TO THE STEERING PROBLEM ISSUE. REVIEWED THE DETAILS ABOUT NHTSA CAMPAIGN ID NUMBER: PE08041. ALSO NOTICED THAT OTHER SIENNA OWNERS HAVE ALSO EXPERIENCED SIMILAR PROBLEMS WITH THE VEHICLE. *TR

TOYOTA SIENNA 2004 LE - REAR DOOR STRUTS (MANUAL) FAILED CAUSING THE DOOR TO DROP (FREE FALL). VERY LUCKY THAT MY KIDS WERE NOT AROUND AT THAT TIME. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA WITH DUNLOP RUN FLAT TIRES, SIZE 225/60/17, DOT NUMBER 3T6R2508. THE CONTACT WAS DRIVING 55 MPH WHEN THE FRONT AND REAR PASSENGER TIRES BLEW. THE CONTACT STATED THAT THERE WERE ABNORMAL BUBBLES IN THE TIRES. THE VEHICLE WAS TOWED TO THE DEALER WHO ADVISED THAT ALL OF THE TIRES NEEDED REPLACING. THE TIRES WERE REPLACED. THE CURRENT AND FAILURE MILEAGE WAS 48,000.

BOTH SLIDING DOOR MOTOR CABLES HAVE BROKEN ON MY 2004 TOYOTA SIENNA. ONE DOOR WAS STUCK IN AN OPEN POSITION, AND THE OTHER ONE COULD ONLY BE OPENED SIX INCHES. I HAVE NOW PAID TOYOTA DEALERSHIPS OVER $4,000 TO FIX THE MOTOR CABLES FOR BOTH DOORS. WITH ONE STUCK OPEN, I COULDN'T TRANSPORT MY CHILDREN. I LIVE OVER 30 MINUTES TO THE NEAREST MECHANIC, SO IT WAS VERY FUN DRIVING THE CAR TO A DEALERSHIP. I THINK THAT IT IS A SAFETY ISSUE ESPECIALLY IF THE DOORS STICK OPEN. THE DEALERSHIP STATED THAT THEY HAVE NEVER SEEN THIS BEFORE, BUT I AM NOW SEEING SEVERAL COMPLAINTS ABOUT THIS, AND THAT TOYOTA HAS A TSB ON THIS PROBLEM. *TR

NOTICED THE LEFT SLIDING DOOR HAD 2 OF 3 BOLTS MISSING. WENT TO LOCAL DEALERSHIP WHEN SERVICE PERSONNEL SAID IT WAS A BODY SHOP ISSUE AND THEY WOULD NOT BE ABLE TO HANDLE IT. THEREFORE, NO RECORD OF THE INCIDENT IN THEIR SYSTEM EITHER. MY MECHANIC WAS ABLE TO REPLACE THE 2 MISSING BOLTS AND TIGHTEN THEM ALL, ALLOWING THE DOOR TO CLOSE WITHOUT CHALLENGES UNTIL JUST THE OTHER DAY, THE DOOR WAS UNABLE TO FULLY CLOSE. (JUNE 22, 2015). MY MECHANIC & I DISCOVERED THE DOOR TO BE IN WORSE SHAPE THAN EVER. THE PART WHICH LATCHES & KEEPS THE DOOR SECURELY CLOSED HAD COMPLETELY BROKEN OFF & IN NEED OF WELDING TO BE REPAIRED. ALL 3 BOLTS HAD FALLEN OUT AND WERE NOWHERE TO BE FOUND. THIS OBVIOUSLY IS VERY DANGEROUS, ESPECIALLY WHEN TRANSPORTING PRECIOUS CARGO LIKE CHILDREN.

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE PARKED, THE CONTACT NOTICED A FRACTURE ON THE DRIVER'S SIDE OF THE DASHBOARD. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A COMPLAINT WAS FILED. ADDITIONALLY, THE CONTACT HEARD A GRINDING NOISE COMING FROM THE AIR CONDITIONING UNIT. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN ADVISED THE CONTACT THAT THE AIR CONDITIONING COMPRESSOR WOULD HAVE TO BE REPLACED. ALSO, THE CONTACT STATED THERE WAS RUST ON THE REAR DRIVER AND PASSENGER SIDE SLIDING DOORS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE HINGE WAS REPLACED. THE SLIDING DOOR FAILURE RECURRED. THE VEHICLE WAS NOT FURTHER REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. ...UPDATED 10/17/12 *BF UPDATED 10/23/2012 *JS

DRIVERS DOOR POPPING SOUND. BRACKET LEVER FOR DOOR STOP MOUNTING PLATE BROKEN LOOSE. DEALER REFERRED ME TO AUTO BODY SHOP. ADVISED NEED FOR NEW DOOR: WELDING THE PLATE BACK ON HAS NOT PROVEN SUCCESSFUL. IT JUST BREAKS OFF AGAIN. COST OVER $3000. DEALER SAID TOYOTA EXTENDED WARRANTY TO 5 YEARS OR 100,000 MILES. I WAS NOT ADVISED AND AM NOW OUTSIDE THOSE LIMITS. ANOTHER TOYOTA BOONDOGGLE/COVER-UP ALONG WITH THEIR SURGING ACCELERATION; AND MORE.. *TR

MY 2004 SIENNA TOYOTA DOOR FELL RIGHT OFF OF THE CAR. FIRST THE POWER OPENING STOPPED WORKING THEN SOME WIRE SNAPPED AND THE DOOR FELL RIGHT OFF THE CAR. THIS IS USUALLY A SPOT MOST PEOPLE PUT THEIR CHILDREN. THIS IS A DOOR THAT TEACHERS OPEN TO GET MY CHILD OUT FOR SCHOOL. IF THIS HAPPENED MOMENTS BEFORE IT WOULD OF FELL ON A TEACHER IN FRONT OF THE ENTIRE SCHOOL AND MY CHILD. *TR

MY COMPLAINT BEGAN AT 110,000 MILES. I BEGAN CALLING TOYOTA IN 2008 WHEN MY PASSENGER SIDE AUTOMATIC DOOR CAUGHT MY DAUGHTERS ARM AND THE SAFETY FEATURE DID NOT REOPEN THE DOOR. ABOUT TWO MONTHS LATER, I DROPPED MY DAUGHTER OFF TO SCHOOL THE PRINCIPAL WAS COMING TOWARD THE DOOR AND THE CABLE SNAPPED! I HAVE CALLED EVERY TOYOTA COMPANY I CAN ONLY TO BE TOLD IT WOULD COST $3,000 AND "ITS NORMAL WEAR AND TEAR" REALLY? THE CABLE WAS RUSTED BECAUSE THE CABLE IS ON THE OUTSIDE OF THE VEHICLE. THE DOOR WOULD NOT SHUT AT ALL, AND COULD NOT BE PUT INTO MANUAL BECAUSE OF THE CABLE. I HAVE TAKEN TO ANOTHERMECHANIC AS TOYOTA HAS NO REGARD FOR HUMAN LIFE, WHEN SOMEONE DIES, THEY WILL FIX IT. I HAVE 6 COMPLAINTS ON FILE AND NOONE WILL HELP ME UNLESS I PAY $3,000 TO FIX A CABLE THAT WAS DEFECTIVE. THE CAR WAS BARELY 4 YEARS OLD. I GOT IT SHUT, AND WITH NO JOB AND BUDGET RESTRAINTS, IT IS NOT FIXED YET. TODAY-5/10/11 THE PASSENGER MANUAL DOOR LOCKING MECHANISM BROKE AND NOW THIS DOOR WILL NOT OPEN. I HAVE CALLED 15 PEOPLE FROM TOYOTA, AND ALL THEY CAN TELL ME IS SORRY. IT IS NORMAL WEAR AND TEAR OF THE VEHICLE. MY CHILDREN ARE TRAPPED IN THE VEHICLE, HAVE TO CLIMB OVER THE SEATS- THIS IS A DEFECT. I HAVE GOOGLED THE PROBLEM AND THOUSANDS HAVE THIS ISSUE.I CONTACTED ANOTHER MAN FROM TOYOTA AND HE DIRECTED ME TO YOUR SITE. I WAS TOLD" NO ONE HAD DIED FROM IT, SO ITS NOT A SAFETY ISSUE." I WILL NEVER PURCHASE A TOYOTA AGAIN! SOMEONE NEEDS TO DO SOMETHING ABOUT THIS BEFORE SOMEONE IS KILLED BECAUSE THE DOORS WON'T STAY LOCKED, OR SHUT AND IF THE LOCK BREAKS, THE KIDS ARE TRAPPED INSIDE THE CAR. I AM NOT GOING TO STOP, I WILL CALL MY STATE REPS, CONGRESSMEN, NEWS ATTORNEY GENERAL UNTIL SOMEONE REALIZES THIS IS A HUGE ISSUE. INVESTIGATE THIS ISSUE AND YOU WILL SEE HOW MANY THIS IS HAPPENING TOO. PLEASE BEFORE A LIFE IS LOST.

MANUAL SLIDING DOOR (DRIVERS SIDE) DOESN'T LATCH COMPLETELY AND COMES OPEN WHEN TURNING RIGHT. *TR

REAR SLIDING DOOR POWER CABLE ON 2004 TOYOTA SIENNA BROKE. CAUSING DOOR TO BE STUCK IN OPEN POSITION. TOYOTA HAS KNOWN OF DEFECT AND ISSUED A TSB (EL004-04) IN APRIL OF 2004, BUT DID NOT REPAIR PREVIOUSLY MANUFACTURED MINIVANS. *TR

DESCRIPTION: FRONT DOOR CHECK POPPING NOISE CAUSE: SPOT WELD IN DOOR CHECK FAILED CONTROLS DOOR WHEN OPENING AND CLOSING SAFELY. TOYOTA HAS TSB NV003-07, BUT HAS LIMITED WARRANTY. EXPIRED FOR ME. *TR

THE RIGHT SIDE AUTOMATIC DOOR WILL NOT ENGAGE WHEN BUTTON IS PUSHED. IT ONLY ENGAGES WHEN HANDLED ARE USED BOTH INSIDE AND OUTSIDE. *TR

DOOR CHECK HAD BEEN CLICKING - LUBED IT WITH LITHIUM GREASE. THEN WINDOW WOULDN'T GO ALL THE WAY DOWN. BROUGHT VEHICLE TO DEALER TO BE TOLD THE DOOR CHECK FAILED, BENT THE WINDOW TRACK AND NEEDS TO BE REPAIRED BY RE-WELDING ANOTHER PIECE OF METAL TO THE DOOR AND DOOR CHECK TO THE TUNE OF $500. WHEN WE INQUIRED ABOUT THE PAST SAFETY ISSUE OF THE DOOR INVESTIGATION AND VOLUNTARY WARRANTY EXTENSION OF THE DOOR CHECK, WE WERE TOLD THE VEHICLE AGE AND MILEAGE PASSED THE BULLETIN CAMPAIGN THAT WAS IN EFFECT FOR 2004-2006 MODEL YEARS. I GUESS WE WERE UNAWARE THAT A SAFETY ISSUE SUCH AS SAGGING DOORS AND DOORS FALLING OFF A VEHICLE WOULD HAVE LIMITED TIME TO FAIL. WE HAVE FOUR CHILDREN IN THE "FAMILY FRIENDLY VAN" ON A REGULAR BASIS. HOW LONG SHOULD ONE EXPECT A DOOR TO PROVIDE SAFE CONTAINMENT OF THE OCCUPANTS OF A MOTOR VEHICLE ?? LAWS PROTECT US BY HAVING AUTO MAKERS PROVIDE REPLACEMENT PARTS FOR SO MANY YEARS AFTER PRODUCTION ENDS, BUT WE SET UP A SOLUTION FOR A PROVEN SAFETY PROBLEM WITH A LIMITED RESPONSIBILTY TIME FRAME. I HATE TO THINK HOW MANY DRIVERS OR OCCUPANTS WILL DIE IF THEIR VEHICHLE DOOR FALLS OFF WHILE THEY ARE DRIVING. ESPECIALLY IF THEY KNEW THERE HAD BEEN A PRIOR SOLUTION FOR THOSE THAT HAD PARTS SOONER RATHER THAN LATER.

PASSENGER SLIDING DOOR FAILURE. CABLE COMPROMISED DUE TO DESIGN FLAW THAT STRIPPED IT OF ITS INSULATION. DESPITE BEING GARAGED, THIS CAUSED THE CABLE TO FRAY AND THEN RUST, MAKING THE DOOR INOPERABLE. THIS INCLUDES MANUALLY, AS THE CABLE CATCHES ON A ROLLER AT THE DOOR HINGE IN THE SLIDING TRACK. ADDITIONAL FEAR IS THAT CONSEQUENT MOTOR STRAIN MAY CAUSE ADDITIONAL FAILURE/EXPENSE/FIRE. THE CABLE FAILURE CAUSES IT TO BIND ON THE HINGE ROLLER AND PREVENTS THE DOOR FROM BOTH OPENING *AND* CLOSING. IN AN ACCIDENT, YOU WILL NOT BE ABLE TO EXIT THE VEHICLE FROM THAT SIDE IF NECESSARY. DOOR DID OPEN PARTIALLY AND THEN WOULD NOT CLOSE WITHOUT GREAT EXERTION. THANKFULLY, MY WIFE WAS ABLE TO FORCE IT CLOSED BEFORE HAVING TO TAKE THE HIGHWAY WITH OUR CHILDREN INSIDE AND AN OPEN DOOR. ONCE THE PART FAILS, THE DOOR CAN NOT BE MADE OPERABLE WITHOUT MAJOR REPAIR. TOYOTA HAS TSB EL004-004 ON THIS ISSUE THAT COVERS OUR PARTICULAR VIN, BUT WILL NOT COVER THE REPAIR OUT OF WARRANTY. COST OF REPAIR IS APPROXIMATELY $2,000 AND THE FEAR IS THAT MANY, LIKE US, WILL NOT HAVE THE PART REPAIRED DUE TO THIS COST (AND ANGER OVER *ACKNOWLEDGED* DESIGN FLAW). *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED AND SHE WAS CONCERNED THAT THE AIR BAG WOULD DEPLOY INADVERTENTLY. THE VEHICLE WAS TAKEN TO A DEALER, WHO INFORMED HER THAT THE ENTIRE DASHBOARD WOULD NEED TO BE REPLACED. FAILURE MILEAGE WAS 71,000 AND THE CURRENT MILEAGE WAS 91,000. UPDATED 06/17/13 *BF

2004 TOYOTA SIENNA: HAVING TROUBLE WITH STEERING SYSTEM: KNOCKING NOISE WHILE TURNING LEFT. ALSO, A VIBRATION LIKE FEEL AT THE STEERING WHEEL WHILE DRIVING SLOWLY. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE TRAVELING 50-55 MPH, THE PASSENGER SIDE REAR DOOR OPENED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER AND THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 96,000 AND THE CURRENT MILEAGE WAS 117,000.

SLIDING DOORS TYPICALLY FREEZE SHUT IN WINTER, EVEN WHEN WATER IS NOT PRESENT (I.E. GARAGED). RENDERS INGRESS AND EGRESS IMPOSSIBLY THROUGH THESE DOORS. ALSO, MOTORS AND DOOR BEARINGS WEAR TO THE POINT OF POWER DOORS BECOMING INOPERABLE OR PLACE THEM IN CONTACT WITH THE BODY OF HE VEHICLE. MULTIPLE OWNERS REPORT THESE AND RELATED/SIMILAR ISSUES.

I HAVE A 2004 TOYOTA SIENNA. BOTH SLIDING DOORS NOW HAVE BROKEN CABLES AND WILL NOT OPEN FROM THE INSIDE. THEY ONLY OPEN WHEN FORCED OPEN FROM THE OUTSIDE. THE REPAIR COST FROM A TOYOTA DEALER IS $1,600.00 PER DOOR. THE PART ITSELF COST $1,100.00 PLUS THE LABOR. THE DOORS NOW ARE A SAFETY ISSUE SINCE MY SON CAN NOT GET OUT OF THE BACK QUICKLY IF NEEDED. THE CABLES RUSTED AND SEVERED WHILE OPENING. THE DOORS DO NOT HAVE A MANUAL OVERRIDE TO ALLOW OPENING PROPERLY ONCE THE ELECTRONIC OPERATION IS COMPROMISED. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED WHENEVER ACCESSING THE FRONT DRIVERS SIDE DOOR THERE WAS UNUSUAL NOISE AND THEN THE DOOR WOULD OPEN ABRUPTLY OR CLOSE WITH FORCE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN STATED THE CHECK STRAP PLATE FRACTURED WHICH WOULD REQUIRE REPLACEMENT OF THE DOOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER EXTENDED THE SERVICE WARRANTY; HOWEVER, THE VEHICLE WAS INELIGIBLE DUE TO THE MILEAGE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. UPDATED 12/12/11*LJ THE CONSUMER STATED WITHOUT THE CHECK STRAP IN PLACE, THERE IS NOTHING TO PREVENT THE DOOR FROM BEING FORCED CLOSED OR OPENING SUDDENLY. WITHOUT THE CHECK STRAP IN PLACE, THE DRIVER WOULD HAVE TO SUPPORT THE ENTIRE WEIGHT OF THE DOOR TO HOLD IT OPEN WHEN EXITING AND ENTERING THE VEHICLE. THE CONSUMER STATED HE INSTALLED BOLTS TO REPLACE TWO OF THE BROKEN SPOT WELDS AND THE DOOR WORKED FINE UNTIL OCTOBER WHEN THE THIN METAL BEGAN TO SPLIT APART IN THE CHECK STRAP POCKET FROM THE STRESS OF THE DOOR'S WEIGHT. UPDATED 05/11/12

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE DASHBOARD WAS DEFECTIVE. THE DASHBOARD WAS CRACKED NEAR THE AIR BAG AREA AND THE CONTACT WAS CONCERNED THAT THE FAILURE COULD CAUSE A DISRUPTION IN AIR BAG DEPLOYMENT IN THE EVENT OF A CRASH. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 114,000.

2004 TOYOTA SIENNA MOISTURE IN PASSENGER SIDE HEADLIGHT ASSEMBLY DIMINISHES THE BRIGHTNESS OF THE LIGHT AND REDUCES VISIBILITY. TO REPLACE THE ASSEMBLY THE DEALER QUOTED OVER $400. THIS IS APPARENTLY A PROBLEM MANY TOYOTA SIENNA OWNERS HAVE. TOYOTA SHOULD ISSUE A RECALL FOR THIS PROBLEM WHICH IS A SAFETY ISSUE. DRIVING ON DARK, SMALL WINDING ROADS WITH ONE HEADLIGHT NOT GIVING OUT ENOUGH LIGHT IS DANGEROUS. SHAME ON TOYOTA FOR IGNORING THIS PROBLEM! *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE DRIVER DOOR WAS FRACTURED AND WOULD NOT OPEN ANY MORE THAN TWO INCHES. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC AND THEY ADVISED HER THAT THE HINGES ON THE DOOR WERE NOT WELDED PROPERLY. THE MANUFACTURER WAS THEN CONTACTED AND THEY ADVISED HER THAT THEY WERE OFFERING AN EXTENDED WARRANTY FOR THE FAILURE, BUT SHE DID NOT FALL WITHIN THE CATEGORY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000.

SIENNA 2004 HAS HAD A DEFECTIVE DOOR FROM ABOUT 40-45,000MILES. IT WAS INTERMITTENT FOR YEARS UNTIL ON 3/30/11 IT TOTALLY QUIT WORKING. I COULD NEVER DIAGNOSE THE REASON WHY IT WOULD ONLY WORK SOMETIMES. WAS IT RELATED TO HEAT, MOISTURE.... THERE WAS NO CORRELATION. IT QUIT WORKING. THERE NEEDS TO BE A RECALL NOT AN "EXTENDED WARRANTY CAMPAIGN" BUT A RECALL. ALSO MY HATCH REAR STRUTS THAT HOLD UP THE REAR HATCH HAVE FAILED. HIT ME IN THE HEAD FAILED. I DID GET THOSE FIXED AND AGAIN THERE WAS AN EXTENDED WARRANTY "CAMPAIGN" WHICH MEANS SELECT VANS ARE REPAIRED BUT NOT ALL OF THEM. IF YOU LOOK THROUGH THE COMPLAINTS THAT HAVE COME IN (AND CAN YOU IMAGINE ALL THAT HAVE NOT EVEN BEEN DOCUMENTED?) THEN YOU WILL SEE THAT THOSE SIENNA 2004S THAT HAVE THE VIN # THAT BEGINS: 5TDZA23C... HAVE NUMEROUS COMPLAINTS ON THE SAME ISSUES THAT BEING THE ELECTRIC DOOR ASSEMBLY AND/OR THE REAR STRUTS ON THE HATCH. NOW INSTEAD OF AN "EXTENDED WARRANTY CAMPAIGN" TOYOTA NEEDS TO RECALL AND OPEN UP THE REPAIR TO ALL VEHICLES. I WAS TOLD THAT I SHOULD GET A NEW VEHICLE BECAUSE THEY DIDN'T WANT TO REPAIR MY OLD ONE OR DEAL WITH THE VAN. MY VAN LIES OUTSIDE OF THE WARRANTY BY 11,000 MILES THAT IS IT. EVEN THOUGH I HAVE DOCUMENTATION THAT THE DOOR WAS NOT WORKING AT 126,000 MILES THEY WILL NOT REPAIR BECAUSE IT IS OVER 120,000 MILES. TODAY MY VAN HAS 131,000 AND THEY WILL NOT CONSIDER UNLESS IT IS A RECALL. PLEASE REVIEW AND CATEGORIZE THESE COMPLAINTS. IF YOU NEED ME TO ANALYZE THEM I WILL. CONTACT ME. TOYOTA HAS UNSAFE VEHICLES . *TR

LOUD NOISE WHEN CLOSING AND OPENING DRIVER SIDE DOOR. *TR

THE INCIDENT OCCURRED WHILE I WAS DRIVING FROM OHIO TO FLORIDA, ON SPRING BREAK. I WAS THE SOLE ADULT IN THE VEHICLE WITH MY TWO DAUGHTERS, WHO WERE RIDING IN THE MIDDLE SEATS. WE HAD TRAVELED ALL DAY AND HAD STOPPED IN LAKE CITY, FL TO FILL UP WITH GAS. WHEN WE GOT BACK ON THE HIGHWAY (I-75), MY DAUGHTER TOLD ME SHE WAS HOT. IT WAS JUST AFTER 8 PM AND THE SUN HAD SET. NOT WANTING TO TURN ON THE AIR CONDITIONER, I TOLD HER I WOULD OPEN THE REAR VENT WINDOWS TO MOVE AIR THROUGH THE CAR. I PUSHED THE BUTTON TO OPEN THE REAR VENT WINDOWS, AND THE WINDOW ON THE PASSENGER SIDE FLEW OFF THE VAN. I HEARD THE NOISE, AND MY DAUGHTER YELLED THAT THE WINDOW WAS GONE. I LOOKED IN MY REAR VIEW MIRROR TO SEE THE WINDOW SAILING THROUGH THE AIR IN THE DRAFT OF THE VAN. THEN IT CRASHED AND SHATTERED ALL OVER THE HIGHWAY. WE WERE VERY LUCKY THAT NO ONE WAS TRAVELING DIRECTLY BEHIND US. I SLOWED DOWN AND WAITED FOR ANY CARS TRAVELING BEHIND ME TO PASS AND TO SEE IF ANYONE WAS GOING TO PULL OVER. NO ONE STOPPED, AND THERE WAS NO REASON FOR ME TO GO BACK FOR THE SHATTERED WINDOW. I WOULD LIKE TO NOTE THAT I WAS NOT TRAVELING AT AN EXCESSIVE SPEED. THANKFULLY MY VAN WAS THE ONLY CAR INVOLVED AND NO ONE GOT HURT. ONE EXPECTATION THAT I HAVE WHEN I BUY A CAR IS THAT THE WINDOWS WONT FLY OFF WHEN I OPEN THEM DURING NORMAL OPERATION, NO MATTER HOW OLD THE CAR IS. MY CAR HAS NEVER BEEN IN AN ACCIDENT, AND FURTHER MORE IT HAD JUST BEEN IN THE DEALERSHIP FOR THE 90K MAINTENANCE AND BODY CHECK.

TL* THE CONTACT OWNS 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE MOTOR CABLE FOR THE PASSENGER SIDE SLIDING DOOR FRACTURED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE MOTOR ASSEMBLY UNIT FAILED AND WOULD NEED TO BE REPLACED. THE DOOR WAS NO LONGER OPERABLE BECAUSE THE DEALER STATED THAT IT WAS OPENED, IT WOULD CAUSE FURTHER DAMAGE. THE DEALER DID NOT GIVE A CAUSE FOR THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 88,000.

IN 2009 ONE OF THE AUTOMATIC DOOR ENGINES OF MY 2004 SIENNA LE FAILED AND NEEDED TO BE REPLACED FOR APPROXIMATELY $1000. LAST MONTH, THE SAME DOOR, PASSENGER SIDE, FAILED TO OPEN OR CLOSE, AND IS COMPLETELY INOPERABLE AT PRESENT. A DIAGNOSTIC FROM TOYOTA REVEALED THAT THE CABLES NEED TO BE REPLACED BUT THEY DON'T COME BY THEMSELVES AND HAVE TO BE PURCHASED WITH THE BRACKET AND HINGES THAT COME WITH IT. IT IS LABOR INTENSIVE; THEY WOULD HAVE TO KEEP THE VAN FOR 1.5 DAYS AND THE TOTAL COST OF THE REPAIR IS $1500. TOYOTA WILL NOT OFFER $ ASSISTANCE DESPITE THE FACT THAT DOZENS AND MAYBE HUNDREDS OF SIENNA OWNERS HAVE THE SAME PROBLEM. I HAVE AT LEAST 6 FRIENDS WITH DOOR PROBLEMS ON THEIR SIENNAS. THIS NEEDS TO BECOME A RECALL; IT IS A SAFETY ISSUE IN THAT KIDS CAN NOT GET OUT OF THE CAR IN CASE OF AN EMERGENCY. IF I BUY A CAR WITH AN AUTOMATIC DOOR IT NEEDS TO WORK, AND I'VE ALREADY HAD TO REPAIR THE DOOR ENGINE ONCE. PLEASE ASSIST IN MAKING THIS A RECALL. THANKS! *TR

WHAT I ASKED TOYOTA TO DO IS REPAIR MY DRIVER SIDE DOOR DUE TO A KNOWN DEFECT. LATE MODEL TOYOTA SIENNA MINIVANS HAVE MANUFACTURING DEFECTS THAT TOYOTA IS NOT WILLING TO ADDRESS. TOYOTA SIENNAS ARE PRONE TO DOOR POPPING WHEN OPENING AND CLOSING DUE TO BROKEN DOOR WELDS. I AM TOLD AFTER THE FACT THERE WAS A TOYOTA TECHNICAL SERVICE BULLETIN THAT WAS ISSUED TO THE TOYOTA DEALERSHIP THAT WAS NOT BROUGHT TO MY ATTENTION. THIS BULLETIN EXTENDED OUT THE REPAIR OF THIS DEFECT BY FIVE YEARS TO 2009. WHEN THE PROBLEM SURFACED ON MY SIENNA IN FEBRUARY, 2011, I WAS TOLD THE TOYOTA DISTRICT MANAGEMENT WOULD NOT FIX THIS DEFECT BECAUSE IT WAS PAST THE EXTENDED WARRANTY PERIOD OF 2009. TOYOTA MANAGEMENT REFUSES TO CORRECT THIS KNOWN DEFECT. MY ESCALATION HAS BEEN DOCUMENTED IN TOYOTA REFERENCE NUMBER 1103311750 TO THE TOYOTA

ON THE AUTOMATIC SLIDING DOOR ON THE PASSENGER SIDE, THERE ARE TWO CABLES THAT ASSIST WITH THE MOTOR MECHANISM. ONE OF THE CABLES IS EXPOSED TO THE OUTSIDE AND GOT CORRODED. THIS CABLE SNAPPED AND PREVENTED THE DOOR FROM OPENING. THE INTERNAL CABLE THEN SLID OFF ITS TRACK AND FELL BETWEEN THE SLIDING DOOR AND THE BODY OF THE VEHICLE, FURTHER JAMMING THE DOOR AND SCRATCHING THE PAINT. THE BIGGEST CONCERN IS THAT IN THE EVENT OF AN ACCIDENT, THIS FAULTY MECHANISM CAN PREVENT THE OCCUPANTS FROM ESCAPING THE VEHICLE IF THERE IS A DANGEROUS SITUATION. THE SLIDING DOOR CABLE DESIGN AND THE BACKUP MECHANISM IS FLAWED AND DANGEROUS.

2004 DRIVER'S SIDE SLIDING DOOR CABLE BROKE, CAUSING THE DOOR TO BE UNABLE TO CLOSE. DUE TO SEVERELY COLD WEATHER IN IOWA, THE DOOR WAS FORCED SHUT TO ALLOW THE VEHICLE TO BE OPERABLE. DOOR MOTOR REPLACEMENT COST ESTIMATES RANGE FROM $1300-1500. A FEW MONTHS LATER THE PASSENGER SIDE DOOR STARTED EXHIBITING PROBLEMS OPENING AND CLOSING. TURNED OFF THE MOTORS FROM THE INSIDE COMPARTMENT. ONE TIME WHEN THE DRIVERS SIDE DOOR WAS OPENED, A PIECE OF THE DOOR ASSEMBLY SHATTERED THE REAR 3/4 GLASS PANEL. *TR

WITHOUT WARNING STEERING ON 2004 TOYOTA SIENNA BECAME EXTREMELY DIFFICULT TO STEER. IT FELT AS IF POWER STEERING WAS NOT FUNCTIONING. VAN WAS ABLE TO BE DRIVEN TO GARAGE FOR SERVICE. THE SUDDEN CHANGE IN STEERING WAS EXTREME. GARAGE FOUND SERVICE BULLETIN FOR STEERING COMPONENT CORROSION ISSUE AND CONFIRMED PROBLEM. COST IS ESTIMATED AT $500. PART WILL BE RETAINED. *TR

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 5 MPH A SLIP CONTROL ALARM BEGAN TO SOUND AND THE REAR BRAKES LOCKED. DURING THE FAILURE A SLIP CONTROL LIGHT ALSO BEGAN ILLUMINATING ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THERE WAS RUST DEVELOPING ON A SPINDLE NEAR THE FRONT DRIVER'S SIDE SPEED SENSOR. THE FRONT DRIVER'S SIDE SPEED SENSOR WAS REPLACED AND THE RUST WAS CLEANED FROM THE SPINDLE. THE FAILURE CONTINUED TO OCCUR. THE FAILURE AND CURRENT MILEAGES WERE 94,900. THE VIN WAS UNAVAILABLE.

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE THE VEHICLE WAS PARKED HE NOTICED THAT THE DRIVERS SIDE DOOR CHECK MOUNT PANEL WAS NO LONGER WELDED IN SOME AREAS. HE STATED THE DOOR MADE A LOT OF NOISE WHEN OPENED OR CLOSED. THE CONTACT NOTICED THE FAILURE A MONTH AGO. HE CALLED THE DEALER AND WAS ADVISED THAT THEY WERE AWARE OF THE FAILURE AND IT WOULD BE COSTLY TO REPAIR TO REPAIR THE VEHICLE. HE CALLED THE MANUFACTURER AND FILED A COMPLAINT. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 106,000 AND THE CURRENT MILEAGE WAS 107,000.

SUNSHINE RADIAN KIDS XTSL MODEL NO. 19500 CAR SEAT SERIAL NO. 111004527 LATCH SYSTEM DOES NOT REMAIN TIGHT WHEN INSTALLED IN VEHICLE LOOSENS EVERY TIME. . NO CRASH - HAVE STOPPED USING SEAT UNTIL ISSUE CAN BE RESOLVED. (RELATED VEHICLE INFORMATION: MODEL YEAR=2004, MAKE=TOYOTA, MODEL=SIENNA XLE). *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT WHEN DEPRESSING THE BUTTON TO ACTIVATE THE SLIDING DOOR, THERE WAS AN ABNORMAL NOISE BUT THE DOOR WOULD NOT OPEN. THE DOOR COULD ONLY BE OPENED MANUALLY. THE VEHICLE WAS TAKEN TO THE DEALER AND THE CONTACT WAS TOLD THAT THE DOOR LOCK ACTUATOR NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS 102,085 AND THE CURRENT MILEAGE WAS 122,055. UPDATED 07/06/12 *BF UPDATED 07/17/12

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE VEHICLE WOULD NOT SHIFT OUT OF PARK JUST AFTER THE IGNITION WAS STARTED. AFTER REPEATED ATTEMPTS, THE CONTACT WAS ABLE TO SHIFT THE VEHICLE OUT OF PARK AS THE ANTI-LOCK BRAKE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE BRAKE SWITCH AND THE ANTI LOCK BRAKING SYSTEM WERE REPLACED. THE FAILURE AND CURRENT MILEAGE WAS 97,145. UPDATED 04/15/11*LJ UPDATED 1/13/2012 *LN *TR

2004 TOYOTA SIENNA XLE DRIVER'S SIDE POWER DOOR CABLE (PART OF THE MOTOR AND CLUTCH ASSEMBLY) FRAYED AND SNAPPED. TOYOTA RECOMMENDS FULL REPLACEMENT OF MOTOR AND ASSEMBLY PART AT $1200 PLUS LABOR $660. (WIRE MATERIAL COST ESTIMATED AT $20 OR LESS.) ISSUE: DESIGN DEFECT LEADING TO MATERIAL STRESS/BREAKAGE. *TR

POWER SLIDING DOOR OF TOYOTA SIENNA LE 2004 FAILS TO OPEN. HAPPENED WHEN CAR BATTERY RAN OUT OF POWER. AFTER BATTERY WAS CHARGED BY AN AAA MECHANIC WITH JUMPER CABLES, POWER DOOR COULD OPEN AND CLOSE AGAIN. AFTER DRIVING THE VAN FOR A FEW MILES, POWER DOOR STARTED OPENING AND CLOSING BY ITSELF. VERY, VERY DANGEROUS AS VAN WAS BEING DRIVEN ON A BUSY HIGHWAY. AFTER I PULLED UP ON THE SIDE ROAD, POWER DOOR KEPT OPENING AND CLOSING, BUT NOT GETTING SUCCESSFULLY CLOSED BY ITSELF. I HELPED THE DOOR CLOSE SUCCESSFULLY BY PUSHING IT FULLY TO CLOSED POSITION. DOOR IS STUCK IN CLOSED POSITION SINCE. ELECTRONIC CONTROLS AND MANUAL KNOBS DON'T MANAGE TO OPEN THE DOOR. *TR

2004 TOYOTA SIENNA: AUTOMATIC SLIDING DOOR FAILS TO OPEN OR ONLY OPENS INTERMITTENTLY. IN 2008 I SPENT OVER $1000 TO HAVE THIS EXACT PROBLEM FIXED AND IT IS HAPPENING AGAIN. THE PASSENGER SLIDING DOOR WILL NOT OPEN, WHETHER IN THE AUTOMATIC MODE OR IF CHANGED TO MANUAL. THIS NOT ONLY SHOULDN'T HAPPEN, BUT IS A SAFETY HAZARD. IF I WERE IN AN ACCIDENT AND MY KIDS WERE IN THE CAR - THEY WOULD NOT BE ABLE TO GET OUT OF THE CAR. TOYOTA HAS NOT TAKEN RESPONSIBILITY FOR THIS PROBLEM. THERE ARE OVER 500 POSTS ON EDMUNDS.COM ABOUT THE EXACT SAME PROBLEM! IT IS ABOUT TIME TO DO SOMETHING ABOUT THIS!!!! *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE PARKED, HE NOTICED THAT THE DASHBOARD WAS CRACKED ALONG WHERE THE FRONT PASSENGER SIDE AIR BAG WAS LOCATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR A DIAGNOSTIC TEST AND THE TECHNICIAN STATED THAT THE DASHBOARD WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS CONCERNED THAT THE CRACK ON THE DASHBOARD MAY HAVE A NEGATIVE AFFECT ON THE DEPLOYMENT OF THE AIR BAG IF INVOLVED IN A CRASH. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. UPDATED 02/13/12 *BF

DRIVING MY 2004 TOYOTA SIENNA 65MPH ON THE HIGHWAY ON DRY PAVEMENT THE VSC LIGHT WENT ON, A BUZZER SOUNDED, AND I WAS UNABLE TO STEER OR BRAKE THE VEHICLE. THE STEERING WHEEL STARTED MOVING RAPIDLY RIGHT AND LEFT CAUSING THE CAR TO FISHTAIL AND THE BRAKE PEDAL WENT GOING IN AND OUT ON ITS OWN. EVERYTHING WENT BACK TO NORMAL AFTER ABOUT 20 SECONDS OR SO, AND I PULLED OFF INTO THE BREAKDOWN LANE. I THEN PULLED OUT AGAIN SLOWLY TO GET MY CAR IN A SAFER AREA AND IT HAPPENED AGAIN. THIS TIME I WAS GOING MUCH SLOWER BUT IT WAS HORRIFYING NONE THE LESS. I THEN PULLED OFF THE ROAD AND HAD THE CAR TOWED TO THE TOYOTA DEALER. I FOUND THAT A TECHNICAL SERVICE BULLETIN HAD BEEN ISSUED ON MY CAR IN 2005 AND THAT THE STEERING ANGLE SENSOR WAS THE CULPRIT. THE BULLETIN SAYS THAT "SOME CUSTOMERS MAY EXPERIENCE AN INTERMITTENT VSC ACTIVATION." OWNERS OF THE 2004 SIENNA HAVE NOT BEEN NOTIFIED OF THIS PROBLEM, WHICH AFTER EXPERIENCING IS CLEARLY A SAFETY ISSUE, AND THERE SHOULD HAVE BEEN A RECALL RATHER THAN A TSB. THE TSB SEEMS CLEVERLY WORDED TO AVOID THE FACT THAT A DRIVER COULD LOOSE ALL CONTROL OF THE STEERING WHEEL AND BRAKES WHICH IS CLEARLY A SAFETY ISSUE. *TR

TL* THE CONTACT OWNS 2004 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE ATTEMPTING TO ENTER A PARKING SPACE, THE VEHICLE ABNORMALLY ACCELERATED AND CRASHED INTO A CONCRETE WALL. THE AIR BAGS THEN DEPLOYED AND THE CONTACT SUSTAINED INJURIES TO THE KNEE AFTER STRIKING THE STEERING WHEEL. THE MANUFACTURER WAS NOT CONTACTED IN REGARDS TO THE FAILURE NOR WAS THE VEHICLE TAKEN TO THE DEALER FOR DIAGNOSIS. THE REPAIRS AND FAILURE WERE BEING HANDLED BY THE CONTACTS INSURANCE COMPANY. THE VEHICLE WAS TOWED TO AN AUTO REPAIR CENTER. THE FAILURE MILEAGE WAS 25,000.

WE HAVE A 2004 TOYOTA SIENNA, WHICH WE BOUGHT NEW. VERY OFTEN WE'VE HAD BOTH REAR SLIDING DOORS FROZEN SHUT WHEN IT GETS COLD. IF WE ATTEMPT TO OPEN ONE OF THE DOORS, THE MOTOR OPENS IT A FRACTION OF AN INCH AND THEN WON'T CLOSE AGAIN COMPLETELY SO THAT WE HAVE TO DRIVE WITH THE DOOR NOT ENTIRELY CLOSED. I DON'T FEEL THAT I CAN HAVE MY CHILD IN THE BACK SAFELY WITH THIS SITUATION, NOT TO MENTION THE INCONVENIENCE OF HAVING TO CLIMB OVER SEATS TO GET IN AND OUT. I WILL NOT TAKE IT ON THE HIGHWAY WITH ANY PASSENGERS FOR FEAR THE DOOR WILL SUDDENLY OPEN ON THE HIGHWAY WITHOUT WARNING. THIS APPEARS TO BE A PROBLEM WITH MANY 2004 SIENNA VANS AND IT SHOULD BE A SAFETY RECALL. *TR

WE HAVE A 2004 TOYOTA SIENNA WITH A RIGHT SIDE POWER SLIDING DOOR AND THE DOOR THAT PULLS THE DOOR BROKE YESTERDAY,I SEE THAT THE CABLE GOT ROTTEN AND IT DID NOT HAVE A PLASTIC COVER ON IT..I CONTACTED TOYOTA OFFICES YESTERDAY AND THE SAY TO ME THAT I SHOULD BRING THE CAR TO A DEALER AND PAY FOR INSPECTION ANT THEN THEY WILL INFORM TOYOTA HOW AND WHY IT GOT BROKE...AND TOYOTA REP TOLD ME AFTER THAT WE WILL INVESTIGATE IF IS AN ISOLATED CASE OR MANY PEOPLE HAVE THIS PROBLEM..NOW THIS WHOLE REPAIR WILL COST $1800.00 JUST FOR A CABLE THAT GOT ROTTEN BECAUSE NO PLASTIC COVER..I HOPE YOU CAN TAKE OF THIS ..PLEASE WE NEED YOUR HELP..THANKS A LOT. *TR

2004 TOYOTA SIENNA. THE DRIVER'S SEAT BELT GETS STUCK IN THE BEZZLE AND FAILS TO RETRACK. THIS HAPPENS ALMOST EVERYTIME I TRY TO USE THE SEAT BELT CREATING A SERIOUS SAFETY CONCERN. MANY OWNERS OF THE SAME VEHICLE REPORTED THE SAME PROBLEMS. THERE WAS A RECALL ON THE SEAT BELT FOR MIDDLE SEATS. THE SEAT BELT FOR DRIVER'S SEAT SHOULD BE ALSO RECALLED. *TR