2004 Toyota Sienna Complaint Log

2004 TOYOTA SIENNA. APPROX. 85,000 MILES. CABLE WHICH CONTROLS THE RIGHT-SIDE SLIDING DOOR RUSTED AND BROKE. DEALER WANTED $1,700 TO FIX IT. I WAS FORCED TO HAVE THE DEALER REMOVE THE ENTIRE ASSEMBLY, AND THE DOOR IS NOW OPERATED MANUALLY. *TR

I HAVE A 2004 TOYOTA SIENNA. I HAVE SLIDER DOORS THAT I HAVE BEEN OPERATING MANUALLY FOR SEVERAL MONTHS AS THEY WERE BROKEN AND WERE TOO EXPENSIVE TO FIX. I WAS CLOSING THE SLIDER DOOR TODAY WHEN IT POPPED OFF ITS' TRACK AND SMASHED INTO THE BACK WINDOW OF THE VAN SPRAYING HUGE CHUNKS OF GLASS ALL OVER THE BACK SEAT. THE SLIDER DOOR WAS HANGING OFF THE VAN ABOUT A FOOT AWAY FROM THE VAN. THERE WERE THREE LITTLE GIRLS IN THE VAN WHO WERE VERY SCARED BUT LUCKILY THEY WERE NOT HURT. MY DAUGHTER WAS HEADED TO THE BACK SEAT WHEN I PULLED THE SLIDER DOOR CLOSED AND THE INCIDENT OCCURRED. IF SHE HAD BEEN SEATED IN THE BACK SEAT, SHE WOULD HAVE BEEN INJURED BADLY BY THE BROKEN GLASS. I HAD THE CAR TOWED TO TOYOTA. THE VAN DOOR WAS HANGING OFF THE VAN IN SUCH A PRECARIOUS POSITION, THE TOW TRUCK DRIVER HAD ME SIGN A DAMAGE WAIVER SINCE HE WAS HESITANT TO TRANSPORT IT. *TR

MY WIFE WAS DRIVING THE VEHICLE AT LOW SPEED OVER A RESIDENTIAL SPEED BUMP WHEN THE PASSENGER SIDE CURTAIN AIRBAGS DEPLOYED. THERE WAS A SLIGHTLY INJURING ONE OF THE GIRL SCOUTS SHE WAS TRANSPORTING(SPRAINED WRIST). OUR INSURANCE COMPANY INSPECTED THE VEHICLE AND FOUND NO SIGNS OF IMPACT ON THE SIDE OR UNDER CARRIAGE OF THE VEHICLE. WE ARE WAITING FOR WORD FROM TOYOTA ON WHETHER THEY WILL COVER THE COST OF REPLACING HE AIRBAGS (OVER $3,000). *TR

WHILE MERGING ONTO A HWY I WAS LEANED FORWARD LOOKING THROUGH THE SIDE REAR VIEW MIRROR WITH MY RIGHT HAND BESIDE THE SEAT HANGING DOWN. I RAISED MY HAND TO PLACE IT ON THE STEERING WHEEL AND MY FINGERS CAUGHT ON THE SHIFTER. THE GEAR SHIFT SLID WITHOUT RESISTANCE INTO REVERSE AND THE TRANSMISSION SHIFTED TO REVERSE AND STARTED TRYING TO GO BACKWARDS. THE TRANSMISSION IS COMPLETELY WRECKED AND NEEDS TO BE REPLACED. NO INJURIES OR DAMAGE TO OTHER VEHICLES BUT WAS A VERY CLOSE CALL AS A FRIEND WAS IN HIS TRUCK BEHIND US AND ALMOST COLLIDED. *TR

2004 TOYOTA SIENNA RIGHT SLIDING DOOR HINGE FAILURE AND DOOR POP OPENED WHILE ON THE FREEWAY. DOOR WILL NOT STAY CLOSE AT ALL. DOOR WILL CLOSE BUT WILL OPEN IMMEDIATELY. DOOR WILL STAY COMPLETELY OPEN AFTER TRYING TO CLOSE MANY TIMES. FINALLY MANUAL DOOR SWITCH HAD TO BE ACTIVATED TO CLOSE DOOR. *TR

CRACKS IN DASHBOARD FROM DOOR TO DOOR .... OUR SIENNA HAS BEEN GARAGED FOR ABOUT TWO YEARS AND HAS ABOUT 83K MILES ON IT. A SHORT WHILE AGO WE NOTICED THAT THERE WAS A CRACK LINE IN THE DASHBOARD MATERIAL THAT WAS ALONG THE LINE WHERE THE MATERIAL CONNECTS TO THE INSTRUMENTS PANEL UNIT, THE RNETERTIANMENT UNIT, AND THE GLOVE BOX AREA. UPON CLOSER EXAMINATION WE FOUND THE CRACKS STRETCH TO THE DASHBAORD AREA THAT WRPAS AROUND TO THE CLOSED DOORS ON BOTH SIDES. THIS MATERIAL MUST BE DEFECTIVE BECAUSE THIS VEHICLE HAS BEEN WELL TAKN CARE OF AND IS MOSTLY GARAGED. I'VE NEVER HAD A VEHICLE DO THIS BEFORE. *TT

I HAVE BEEN HAVING PROBLEMS WITH MY 2004 TOYOTA SIENNA'S PASSENGER SLIDING DOOR SINCE WE BOUGHT IT 2 YEARS AGO. I HAVE TAKEN IT IN TO HAVE THE CABLE LOOKED AT, THE INTERIOR LIGHTS CLICKING (APPARENT ELECTRICAL ISSUE WITH THE CABLE) AND THE DOOR. IN THE COLD THE DOOR FREEZING SHUT SO THAT MY KIDS HAVE TO CLIMB IN THROUGH THE FRONT OR BACK OF THE VEHICLE (LIKE THE DOG). THE DOOR GETTING STUCK, AND NOT CLOSING ALL THE WAY, AND HAVING TO SWITCH IT TO MANUAL MODE TO CLOSE IT. THE SENSOR ON THE DOOR, NOT WORKING, AND ALMOST SQUISHING MY CHILD. THIS MORNING THE DOOR FELL OFF THE TRACK AND BROKE MY BACK WINDOW. THERE WERE SCREWS LOOSE, THAT ARE SUPPOSE TO HOLD THE DOOR TO THE ROLLER. THE ROLLERS WERE OUT OF THE TRACK, WHICH IS WHAT BROKE THE WINDOW I BELIEVE. I DON'T KNOW WHAT WAS HOLDING THE DOOR ON. I HAD TO HAVE IT TOWED TO THE DEALERSHIP AS IT WAS UNDRIVEABLE. THE TOW TRUCK DRIVER HAD TO STRAP THE SLIDING DOOR TO THE REST OF THE VAN IN ORDER TO TOW IT. I AM SHOCKED TO FIND OUT THAT THERE ARE VERY MANY OTHERS WITH THIS SAME ISSUE. THE VEHICLE WAS NON FUNCTIONING BECAUSE THE DOOR WOULD NOT STAY ON! WHAT WILL IT TAKE TO FIX THIS PROBLEM? *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE TRAVELING 45 MPH THE CONTACT'S VEHICLE WAS STRUCK FROM THE REAR BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THERE WERE NO PRIOR WARNINGS AND THE VEHICLE WAS NOT DIAGNOSED FOR THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 13,000.

DRIVERS SIDE PASSENGER SLIDING DOOR WILL NOT OPEN. THIS OCCURRED ON APRIL 27TH 2010. I WAS TRYING TO OPEN THE DOOR TO LET MY CHILDREN OUT OF THE VAN, AND IT WOULDN'T BUDGE. I CHECKED TO MAKE SURE THAT THE DOORS WERE UNLOCKED. THEY WERE BUT DOOR STILL WOULD NOT OPEN. *TR

BOTH REAR SLIDING DOOR CABLES OF OUR 2004 TOYOTA SIENNA HAVE SNAPPED, CAUSING THE AUTOMATIC DOORS NOT TO WORK. DRIVERS SIDE REAR SLIDING DOOR CAME OFF OF THE REAR TRACK AFTER CABLE SNAPPED. *TR

2004 TOYOTA SIENNA. THE DRAIN SYSTEM PLUGGED IN MY MOONROOF WITH DEBRIS AFTER A HEAVY RAIN. FLOODED THE HEADLINER AND WENT INTO THE DASH AND SCREWED UP THE ELECTRICAL SYSTEM. WINDOWS STOPPED WORKING, ALARM WAS GOING OFF IN THE MIDDLE OF THE NIGHT. ON THE HIGHWAY, THE DRIVERSIDE SLIDING DOOR STARTED OPENING ON IT'S OWN WHERE MY ONE YEAR OLD CHILD'S SITS AT 65 MPH. IT IS A FLAWED DESIGN WITH NO SCREEN PROTECTION OF ANY KIND TO KEEP DEBRIS OUT. IT PLUGS OFF AND FILLS THE VEHICLE WITH WATER SHORTING OUT THE ELECTRICAL SYSTEM. *TR

2004 TOYOTA SIENNA. ORIGINAL RADIATOR REPLACED DUE TO LEAK @ 21K MILES. RADIATOR REPLACED A SECOND TIME DUE TO LEAKS AT TOP L & R SIDES, NEAR END TANKS @ 80K MILES. RADIATOR IS NOW IN NEED OF ANOTHER REPLACEMENT @130K MILES DUE TO LEAKS AT THE SAME LOCATION. ALL RADIATORS HAVE BEEN REPLACED BY TOYOTA DEALER. *TR

NO PRIOR PROBLEMS. THE AUTOMATIC DOOR AND IT'S SAFETY FEATURE OF NOT CLOSING WHEN SOMETHING IS IN THE WAY STOPPED WORKING. THE DOOR WILL NOT OPEN COMPLETELY AND WHEN CLOSING IT CLOSES ON ANYTHING IN IT'S WAY. SOMETIMES IT WILL NOT CLOSE OR OPEN AT ALL. IF THE BUTTON IS ENGAGED TO TURN THE AUTOMATIC DOOR OFF THE DOOR WILL NOT BUDGE. IT WILL NOT WORK IN MANUAL MODE. NOTHING HAS BEEN DONE TO CORRECT THE FAILURE AS OF YET, AS THE EXPENSE IS PROHIBITIVE. *TR

SIENNA 2004 LE ATTEMPTING TO OPEN THE PASSENGER SIDE REAR POWER SLIDING DOOR THE MECHANISM MADE A CLICKING SOUND AND THE CABLE SNAPPED. THE MOTOR STILL APPEARS TO BE FUNCTIONING BUT ONE OF THE 2 CABLES OPERATING THE DOOR (BRAIDED METAL CABLE) SNAPPED AND NOW THE DOOR ONLY SLIDES PART WAY OPEN IN THE 'MANUAL' MODE. I HAVE ONLY 83,000 KMS ON THIS 2004 SIENNA LE AND WAS SHOCKED TO SEE THIS FAILURE. HOWEVER, I FEEL LUCKY THAT NEITHER OF MY CHILDREN WERE INJURED BY THE CABLE OR MECHANISM FAILURE. NOW I AM OPERATING THE DOOR IN MANUAL MODE BUT IT IS NOT OPENING CORRECTLY AND I AM WORRIED THAT IT MAY OPEN INCORRECTLY AND CAUSE A SAFETY HAZARD. *TR

I HAVE A TOYOTA SIENNA 2004. I HAVE AROUND 85K MILES ON THE VAN AND THE POWER SLIDING DOOR GOT STUCK IN THE OPEN POSITION. I WAS ABLE TO JAM IT CLOSED WITH QUITE A BIT OF FORCE. THE NEXT DAY THE OTHER DOOR FROZE OPEN AND I COULD NOT CLOSE. I BROUGHT IT TO THE DEALER WITH THE DOOR OPEN AND THEY CAN'T CLOSE EITHER AND TELL ME IT NEEDS A MOTOR AND CABLE ASSEMBLY FOR $1,700. THEY HAVEN'T TOLD ME WHAT THE FIRST DOOR NEEDS. I CAN SEE ON THE INTERNET THAT THIS IS A COMMON PROBLEM BUT TOYOTA DENIES IT. I DON'T THINK IT IS TERRIBLY SAFE TO HAVE A DOOR LOCK OPEN. FORTUNATELY WE WERE AT HOME WHEN IT WOULDN'T CLOSE AND SO I DIDN'T HAVE TO HAVE CHILDREN RIDE IN THE BACK WITH THE DOOR OPEN. *TR

I WAS SHUTTING DOOR WHEN POWER SLIDING DOOR STUCK HAD TO MANUAL OVERRIDE TO SHUT. CABLE BROKE. BROUGHT TO DEALER THEY CUT THE CABLE TO ALLOW DOOR TO OPEN. THEN OTHER DOOR HAD SAME THING HAPPEN 6 HOURS LATER. BOTH DOORS, DIFFERENT INCIDENTS, SAME DAY. *TR

THE POWER SIDE DOOR CABLE ON MY 2004 SIENNA IS CRACKING. THE CABLE HASN'T SNAPPED, YET, BUT IF WE KEEP USING THE DOOR, IT WOULD, CREATING A VERY HAZARDOUS SITUATION. THE DOOR IS UNUSABLE NOW. *TR

I OWN A 2004 TOYOTA SIENNA. BOTH SIDE DOOR CABLES HAVE SNAPPED SEVERAL MONTHS AGO. I ASKED THE DEALER FOR AN ESTIMATE TO REPAIR BOTH DOOR CABLES AND THEY TOLD ME APPROX. $3200.00. I SAID NO THANK YOU! I HAVE BEEN USING THE DOORS MANUALLY SINCE THE CABLES SNAPPED. NO ONE AT THE DEALER TOLD ME USING THE DOOR MANUALLY WOULD BE A PROBLEM. TODAY, I TOOK A BOX OUT OF THE SIDE DOOR BEHIND THE DRIVERS DOOR. WHEN I ATTEMPTED TO CLOSE THE DOOR MANUALLY, THE SLIDING DOOR CAME OFF THE TRACK, DROPPED DOWN AND SCRATCHED THE SIDE PANEL AND BLEW OUT THE SIDE REAR WINDOW. I HAVE NEVER HEARD OF THIS HAPPENING. THANK GOD NO ONE WAS INSIDE WHEN THE WINDOW BLEW IN, THERE WAS GLASS EVERYWHERE. NO ONE WAS HURT. I HAD THE VAN TOWED TO THE DEALER. I WILL FIND OUT THE ESTIMATE TO REPAIR THE PROBLEM TOMORROW. I FEEL THESE CABLES SHOULD NOT HAVE SNAPPED IN THE FIRST PLACE. *TR

THE AUTOMATIC SLIDING DOORS ON OUR 2004 TOYOTA SIENNA WILL NOT OPEN OR CLOSE. THIS LOCKS MY CHILDREN IN THE BACK WITHOUT SAFE ACCESS TO EXIT. *TR

I HAVE A 2004 TOYOTA SIENNA VAN. THE PASSENGER AUTOMATIC DOOR LOCK NO LONGER WORKS. I CAN ONLY MANUALLY LOCK AND UNLOCK IT FROM THE INSIDE OF THE VEHICLE. THE REMOTE ENTRY AND THE FRONT AUTOMATIC DOOR LOCK/UNLOCK DOES NOT WORK FOR THAT DOOR. IT IS AN AUTOMATIC SLIDING DOOR. THAT FEATURE WORKS FINE. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE THE VEHICLE WAS PARKED WITH THE PASSENGERS SIDE SLIDING DOOR OPEN, THE CONTACT WAS UNABLE TO CLOSE THE DOOR. SHE ATTEMPTED TO UTILIZE THE KEYLESS REMOTE BUT TO NO AVAIL. SHE THEN ATTEMPTED TO CLOSE THE DOOR MANUALLY BUT WHEN DOING SO, BROKE A CABLE. THE DOOR WAS NO LONGER BEING UTILIZED DUE TO THE MALFUNCTION. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 74,000 AND THE CURRENT MILEAGE WAS 74,412. UPDATED 10/13/10*BF UPDATED 10/19/10

ON MY 2004 TOYOTA SIENNA MINIVAN THE REAR HATCHBACK GAS STRUTS HAVE FAILED. THIS IS A DANGEROUS SITUATION THAT COULD EASILY GET A SMALL CHILD KILLED. I ALMOST HAD THIS HAPPEN WHEN MY 5 YEAR OLD WAS HELPING TO GET GROCERIES OUT WHILE I WAS HOLDING THE GATE OPEN IT SLIPPED AND CAME CRASHING DOWN. LUCKILY HE HAD JUST MOVED AND IT MISSED HIM. THESE GAS STRUTS ARE A RECALL ITEM ON THE POWER OPERATED LIFT GATES, WHY AREN'T THEY ON THE MANUAL ONES. AND THE COST OF REPLACEMENTS IS TERRIBLE, $180/EA. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE PASSENGER REAR SLIDING DOOR CABLE CASING BROKE AND THE CABLE COMPLETELY RUSTED AND BROKE OFF AS WELL WHICH MADE IT IMPOSSIBLE FOR THE DOOR TO OPEN FULLY. AFTER INSPECTING THE DRIVERS REAR SLIDING DOOR, THE CONTACT NOTICED THAT IT WAS STARTING TO DISPLAY THE SAME SYMPTOMS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHILE THE VEHICLE WAS COVERED BY THE WARRANTY BUT THE DEALER STATED THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. AFTER THE VEHICLE WAS NO LONGER UNDER WARRANTY, THE VEHICLE WAS TAKEN BACK TO THE DEALER ACKNOWLEDGED THE PROBLEM BUT WOULD NOT OFFER ANY ASSISTANCE. THE CONTACT HAD NOT SPOKEN WITH THE MANUFACTURER WHEN THE COMPLAINT WAS FILED. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 109,000. THE FAILURE MILEAGE WAS APPROXIMATELY 104,000.

SLIDING DOOR CABLE BREAKS DISABLING DOOR FROM OPENING. *TR

2004 TOYOTA SIENNA REAR SLIDING DOOR GUIDE WIRE SNAPPED. WAS TOLD BY TOYOTA IT WOULD COST ME 1500 - 1800 TO FIX. I HAVE TO PURCHASE ENTIRE DOOR MOTOR ASSEMBLY WITH GUIDE WIRE. *TR

PASSENGER SLIDING DOOR CABLE CORRODED AND SNAPPED. *TR

THE SEATBELTS IN THE MIDDLE ROW DO NOT ALWAYS WORK PROPERLY. THEY FREQUENTLY LOCK UP OR DON'T FLOW SMOOTHLY FROM THE BELT CASE. IT CONCERNS ME THAT THE SEAT BELTS WILL NOT PROPERLY RESTRAIN MY CHILDREN IN THE EVENT OF AN ACCIDENT. THIS HAPPENS SEVERAL TIMES A WEEK. *TR

I AM WRITING YOU BECAUSE OF AN APPARENT CONTINUING ISSUE WITH THE AUTOMATIC SLIDING DOOR ON MY 2004 TOYOTA SIENNA, PASSENGER SIDE. IN 2009 THE DOOR QUICK FUNCTIONING ALTOGETHER. WE TOOK IT TO THE DEALER AND WERE TOLD THAT THE MOTOR NEEDED REPLACING. THE DOOR WOULD NOT OPEN MANUALLY OR AUTOMATICALLY AND BECAUSE WE HAVE SMALL CHILDREN WE NEEDED THAT DOOR TO WORK PROPERLY. WE HAD THE MOTOR REPLACED AT COST OF $761 ON JUNE 3, 2009. NOW LESS THAN A YEAR LATER THE SAME DOOR IS NOT WORKING AGAIN. NOW THE DEALER IS TELLING US THAT WE YET ANOTHER PART WITHIN THE DOOR REPLACED FOR A COST OF $1,100. AFTER RESEARCHING THIS SUBJECT ON THE INTERNET THERE SEEMS TO BE A CONSISTENT PROBLEM WITH THESE AUTOMATIC DOORS ON TOYOTA'S. I AM NOT TRYING TO PILE ON TOYOTA WHILE THEY ARE HAVING QUALITY ISSUES. I ACTUALLY OWN A TOYOTA TRUCK TOO. HOWEVER, I DO WANT THE AUTOMATIC DOOR TO WORK AS IT SHOULD AND NOT TO HAVE THE MOTOR REPLACED EVERY 8 MONTHS. THE SAFETY MECHANISM ON THESE DOORS DOES NOT FUNCTION AS THEY SHOULD EITHER. I HAVE NOTICE THAT IF THE BOTTOM TO CLOSE THE DOOR IS PUSHED AND SOMEONE IS IN-BETWEEN THE DOOR AND THE FRAME THAT THERE IS A GREAT DEAL OF PRESSURE APPLIED BEFORE THE DOOR WILL REVERSE. IF A CHILD WERE TRAPPED IN-BETWEEN THEN IT COULD CAUSE SOME SERIOUS INJURY. FOR A ADULT THERE IS ENOUGH PRESSURE TO CAUSE PAIN. THERE ARE SOME SERIOUS ISSUES WITH THESE AUTOMATIC DOORS THAT NEED TO BE ADDRESSED. *TR

JUST OVER 1 YEAR AGO, THE VSC WARNING INDICATOR CAME ON AND IT WAS FOUND THAT ONE OF THE STEERING SENSORS WAS BAD. I HAD IT REPLACED. TWO DAYS AGO, THE VSC WARNING LIGHT CAME ON AGAIN. FROM ALL OF THE RESEARCH THAT I HAVE DONE, THIS SEEMS TO BE A REOCCURING PROBLEM FOR TOYOTA ON THE SIENNA'S AND SEQUOIA'S. *TT

EVENTS LEADING UP TO FAILURE: OPENING THE DRIVER'S SIDE SLIDING DOOR VIA AUTOMATIC OPEN BUTTON ON KEY FOB FAILURE: CABLE IN TRACK OF DOOR SNAPPED (IT ONLY HAPPENED ONCE), CAUSING THE DOOR TO BE RENDERED USELESS --- IT NO LONGER OPENS OR CLOSES, EVEN WHEN IN 'MANUAL' MODE. WHAT WAS DONE TO CORRECT FAILURE? I TOOK IT TO A REPAIR SHOP, WHO INFORMED ME THAT IT WAS GOING TO COST AROUND $1500 TO FIX. SO, FOR NOW, NOTHING HAS BEEN DONE TO FIX THE PROBLEM. I WILL HAVE TO CONTINUE TO LOAD MY 3 CHILDREN (ALL UNDER THE AGE OF 5) IN AND OUT OF THEIR CAR SEATS VIA THE REMAINING, WORKING DOOR. IN ORDER TO DO SO, I'M HAVING TO SET MY 3-MONTH OLD DOWN IN THE PARKING SPACE NEXT TO WHEREVER WE PARK IN ORDER TO STRAP THE 2-YEAR OLD IN (OR OUT), AND HELP THE 4 YEAR OLD WITH HER BELT...ALL THE WHILE HOPING THAT A CARELESS DRIVER DOESN'T BARREL INTO THE SPACE AND MOW THE INFANT OVER. SEEMS LIKE A SAFETY CONCERN TO ME. *TR

POWER SLIDING DOORS ARE ACTUATED BY CABLES. CABLE ON DOOR 1 SNAPPED AND WAS HANGING FROM VEHICLE, POSING A DANGER TO PEDESTRIANS. AFTER CABLE WAS CUT WITH TOOLS, DOOR COULD BE OPERATED MANUALLY. CABLE ON DOOR 2 SNAPPED AND CAUGHT ON BODYWORK. AS MOTOR STRAINED TO RETRIEVE THE CABLE, THE CABLE SHEARED AND SNAPPED PLASTIC FITTINGS AND METAL LATCHES. DOOR IS NOW COMPLETELY STUCK AND IS A DANGER TO PASSENGERS AND DRIVER ALIKE. DOOR 2 CANNOT BE USED FOR INGRESS OR EGRESS. *TR

PASSENGER SLIDING (MANUAL DOOR, NOT ELECTRIC VERSION) DOOR WILL NOT UNLATCH WHEN TRYING TO OPEN. OPENS ABOUT 1/2 INCH, BUT DOES NOT MOVE ANY FARTHER (THIS IS NOT A FREEZE/ICE ISSUE, IT IS HAPPENING ALL THE TIME IN WARM WEATHER). LATCH APPEARS NOT TO BE UNLATCHING. IF I PULL REALLY HARD, GRABBING ON THE SLIDING DOOR FROM THE OUTSIDE WHILE THE FRONT PASSENGERS DOOR IS OPEN(SO I CAN GRAB THE SLIDING DOOR WITH 2 HANDS), I CAN GET THE DOOR TO FINALLY OPEN. NO WAY TO DO IT WITHOUT DOING THAT. USED TO BE OCCASIONAL, BUT HAPPENING ALL THE TIME NOW. DRIVING WITH DOOR PARTIALLY OPEN IS A SAFETY CONDITION. NOT BEING ABLE TO OPEN THE DOOR IN AN EMERGENCY IS A SAFETY ISSUE. HAVING KIDS GET IN ON THE ROAD SIDE OF THE STREET IS A SAFETY ISSUE. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED WHILE DRIVING AT RELATIVELY LOW SPEEDS OF 3 MPH AND REMOVING HER FOOT FROM THE ACCELERATOR PEDAL, THE VEHICLE ABNORMALLY ACCELERATED AND PROCEEDED TO CRASH INTO A CEMENT POLE. SHE SUFFERED INJURIES TO HER KNEES AND THERE WAS SUBSTANTIAL FRONT END DAMAGE TO THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHERE THEY REPAIRED THE VEHICLE BODY DAMAGE. THE DEALER WAS UNABLE TO LOCATE OR DUPLICATE THE UNWARRANTED ACCELERATION FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 106,000.

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED WHEN HE OPENING THE REAR DOOR HATCH MANUALLY, THE DOOR WOULD ABRUPTLY SWING UPWARD. THE DOOR HAS STRUCK THE CONTACT UNDER THE CHIN AS WELL AS OTHER PASSENGERS IN THE CHEST AREA. THE DEALER REPLACED THE REAR HATCH STRUTS BUT TO NO AVAIL. THE DEALER ADVISED THAT THE FAILURE WAS NORMAL. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 54,000.

I BEGAN RECENTLY HAVING DIFFICULTY IN STEERING MY 2004 TOYOTA SIENNA MINIVAN. THE STEERING WOULD BIND AND REQUIRE INCREASED EFFORT WHEN THE VEHICLE WAS MAKING TURNS. THIS HAPPENS CONSTANTLY AND IS GETTING WORST. I TOOK THE VEHICLE TO BALISE TOYOTA IN WARWICK, RHODE ISLAND TO BE REPAIRED. THEY STATED IT WAS A PROBLEM WITH THE POWER STEERING DRIVE BELTS AND THEY REPLACED THEM. HOWEVER THE VEHICLE CONTINUES TO HAVE EXTREME DIFFICULTY IN STEERING AND IT CONTINUES TO BIND. I BELIEVE THIS IS A THREAT TO MY FAMILIES AND MY SAFETY IF WE CONTINUE TO DRIVE THIS VEHICLE. I HAVE CHECK THE WEBSITES ON TOYOTA DEFECTS AND I BELIEVE IT IS A PROBLEM WITH CORROSION OF THE STEERING UNIVERSAL JOINTS. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ...UPDATED 05-27-15 *BF ...UPDATED 06/03/15 *BF UPDATED 06/11/15*JB AS OF MAY 7, 2015 THE CONSUMER NO LONGER OWNS THE VEHICLE. UPDATED 06/30/15*JB

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHEN THE VEHICLE WAS PARKED, THE CONTACT NOTICED THAT THE PASSENGER SIDE SLIDING DOOR WOULD NOT CLOSE PROPERLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO CONFIRMED THAT THE FAILURE WAS RELATED TO THE SLIDING DOOR HINGE. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED WHEN THE COMPLAINT WAS FILED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 71,000.

I WAS DRIVING IN THE MIDDLE LANE ON A THREE LANE ROAD. I ARRIVED AT A TRAFFIC LIGHT AND CAME TO A COMPLETE STOP. I WAS STANDING IN A TRAFFIC LIGHT WITH MY FOOT ON THE BRAKE. STANDING IN THE SAME TRAFFIC LIGHT, THERE WERE MANY CARS IN FRONT OF MY VEHICLE AND SEVERAL CARS BEHIND MY VEHICLE. SUDDENLY, I FELT MY VEHICLE WAS ATTEMPTING TO MOVE AND SMELLED BURNING RUBBER FROM THE RIGHT FRONT TIRE. AT THE SAME TIME MY FOOT WAS STILL APPLIED FIRMLY TO THE BRAKES AND MY VEHICLE JUMPED WITH A GREAT FORCE COLLIDING WITH THE VEHICLE IN FRONT ME, WHICH CAUSED ANOTHER IMPACT AND A THIRD IMPACT. THE POINT OF IMPACT ON MY VEHICLE WAS THE RIGHT SIDE OF THE FRONT OF THE VEHICLE. THE LEFT FRONT TIRE WAS ONLY TWO WEEKS OLDAND THE OTHER THREE TIRES WERE APPROXIMATELY 12,000 MILES. THE TWO FRONT AIR BAGS DEPLOYED AND THE VEHICLE WAS TOTALED. MY DAUGHTER WAS IN THE FRONT PASSENGER SEAT AND SUFFERED A TINY FRACTURE IN THE RIP CAGE AS A RESULT OF THE AIRBAG IMPACT. THIS WAS THE FIRST TIME WE HAD EXPERIENCED A CASE OF SUDDEN ACCELERATION. *TR

PASSENGER SIDE POWER SLIDING DOOR CABLE SNAPPED. THE CABLE IS BROKEN AND HANGING OUTSIDE OF THE DOOR. TOYOTA DEALER SAYS WE NEED A NEW MOTOR AND CABLE COSTING $1600. THERE IS A SERVICE BULLETIN OUT ON THIS TOYOTA IS AWARE OF THE PROBLEM BUT NOT FIXING IT OR RECALLING IT. WE HAD TO DRIVE WITH THE DOOR OPEN BECAUSE WE COULD NOT CLOSE IT. IT IS STILL NOT WORKING. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE PARKED, THE CONTACT OPENED THE FRONT DRIVER SIDE DOOR AND THE VEHICLE EXHIBITED AN ABNORMAL POPPING SOUND. HE ALSO NOTICED THAT THE DOOR WAS SWINGING VERY LOOSELY FROM THE HINGE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THE FAILURE WAS DUE TO THE WELDING OF THE DOOR CHECK LEVER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 57,000.

2004 TOYOTA SIENNA XLE DRIVER SIDE POWER SLIDING CABLE SNAPPED. THIS HAD BEEN AN ISSUE ON A NUMBER OF TOYOTAS WITH POWER SLIDING DOOR. ISSUE IS NOT RESOLVE. DOOR IS NOT OPERATIONAL. *TR

THE PASSENGER SIDE SLIDER DOOR HAS AGAIN FAILED ON OUR 2004 SIENNA. AFTER SEVERAL PROBLEMS WITH THE DOOR WHICH WERE REPAIRED UNDER WARRANTY, THE DOOR STOPPED WORKING ENTIRELY ABOUT TWO YEARS AGO. WE PAID TO HAVE THE DOOR MOTOR ASSEMBLY REPLACED. NOW THE DOOR ONCE AGAIN WILL NOT OPEN AT ALL, EVEN MANUALLY.

ON OUR 2004 TOYOTA SIENNA XLE, THE PASSENGER SIDE POWER SLIDING DOOR CABLE SNAPPED MAKING THE DOOR INOPERABLE. WE HAVE CALLED THE TOYOTA CUSTOMER CARE TOLL FREE NUMBER NUMREOUS TIMES, ONLY TO HAVE BEEN PUT ON HOLD FOREVER WHILE THEY TEND TO THEIR "OTHER ISSUES". WE HAVE CONTACTED OUR LOCAL DEALER ONLY TO BE GIVEN A REPAIR PRICE AND THEN WAS TOLD THAT THIS WAS NOT A "MAJOR PROBLEM", MEANING THAT THIS WAS NOT THEIR RESPONSIBILTY. WHILE ONLINE INVESTIGATING THIS ISSUE, WE HAVE FOUND THAT WE ARE BY NO MEANS THE ONLY ONES WITH THIS PROBLEM AND THAT THIS IS A MAJOR PROBLEM. AT LEAST 50 OR MORE OF THE SAME PROBLEMS HAVE BEEN FOUND ON THIS AND NEWER MODELS. THE SLIDING DOORS ALSO HAVE BECOME FROZEN AND SOME CHILDREN HAVE EVEN BEEN INJURED. SOME VEHICLES HAVE THE DOOR FALL OFF COMPLETELY WHEN THE CABLE SNAPPED, INJURING PEOPLE. THIS IS A REAL MAJOR PROBLEM AND SAFETY ISSUE. WE FEEL THAT TOYOTA SHOULD TAKE THIS VERY SERIOUSLY AND STOP GIVING PEOPLE THE RUNAROUND AND ADMIT TO YET ANOTHER FLAW IN THEIR VEHICLES. THE SLIDING DOOR ISSUES AND THE SAFETY OF CUSTOMERS AND THEIR FAMILY ARE NOTHING TO PUT "ON HOLD" OR JUST THROW OFF TO THE SIDE AS NOT A MAJOR PROBLEM. WHAT IS IT GOING TO TAKE FOR TOYOTA TO REALIZE THIS? HOW MANY MORE INURIES AND POTENTIAL INCONVENIENCES MUST THE PUBLIC ENDURE? AS OF NOW THE VEHICLE HAS NOT BEEN REPAIRED AND THE DOOR CANNOT BE USED. WE FEEL THAT THIS IS THE RESPONSIBILTY OF TOYOTA. IN THE MEANTIME, WE WILL GET MORE ESTIMATES FOR THE REPAIR AND CONSIDER THE OPTIONS. *TR

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE DRIVING AT 65 MPH, THE VEHICLE WAS INVOLVED IN A CRASH BUT THE AIR BAGS DID NOT DEPLOY. THREE PEOPLE WERE INJURED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOTALED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 118,000.

CABLE ON POWER REAR SLIDING DOOR OF 2004 TOYOTA SIENNA SNAPPED RENDERING DOOR USELESS

2004 TOYOTA SIENNE LE, WITH ONLY 56,000 MILES, PASSENGER SIDE POWER SLIDING DOOR MADE A GRINDING NOISE WHEN IT OPENED AND NOW IT WILL NOT CLOSE. DEALERSHIP REPAIR COSTS ARE BETWEEN $1,500 AND $2,000. THAT'S AN OUTRAGE, TO PAY THAT MUCH JUST TO SHUT THE DARN DOOR!

DURING FEB 2010, I NOTICED INTERMITTENT 'STICKING' IN THE POWER STEERING OF MY 2004 TOYOTA SIENNA XLE AT ALL SPEEDS. ON 10MAR10, OR 80,787 MILES, HEARTLAND TOYOTA FLUSHED MY STEERING AS PART OF THE SCHEDULED 90,000 MILE WARRANTY. THIS WAS 10,000 MILES EARLY. THE PROBLEM SEEMED TO GO AWAY, AND WHEN IT RETURNED WITHIN TWO WEEKS, I WAS TOLD TO CYCLE THE STEERING CLOCKWISE TO THE STOP, AND THEN COUNTER-CLOCKWISE TO THE STOPS AND TO REPEAT THIS 10 TIMES. THIS ALSO SEEMED TO HELP IN THE SHORT TERM. THE 'BINDING' ACTION CONTINUED TO WORSEN TO THE POINT WHERE IT FELT LIKE THE STEERING WAS STUCK, AND ADDITIONAL FORCE WAS REQUIRED TO PUSH THROUGH THE BINDING. THE BINDING HAPPENS AT ALL SPEEDS, BUT IS MORE NOTICEABLE AT HIGHER SPEEDS DUE TO THE REDUCTION OF RESPONSE TIME TO CORRECT THE STEERING. THIS BINDING WORSENED OVER TIME, AND I DROPPED IT OFF TO BE EVALUATED BY HEARTLAND TOYOTA ON 16AUG10. TOYOTA STATED THE REPAIR WOULD ENTAIL REPLACING THE 'STEERING SHAFT ASSEMBLY', AND THAT THE INTERNAL BEARINGS WERE GOING BAD. THE REPAIR WILL COST $680 WITH PARTS, LABOR AND TAX. I ASKED THAT THE PARTS BE SAVED AND I WILL PROVIDE TO THE NHTSA ODI UPON REQUEST AND PROPER CORRESPONDENCE VIA THE US MAIL. ADDITIONAL RESEARCH OF THIS ISSUE WAS FOUND IN THE ODI'S PE0804. UPON FURTHER READING IT APPEARS MANY OF THESE ISSUES ARE BEING LINKED TO 'SALT DAMAGE' FROM SALTING DURING THE WINTER. THE WASHINGTON STATE DOT DOES NOT USE SALT IN WESTERN WASHINGTON, AND I WOULD ENCOURAGE THE ODI TO REOPEN THIS ISSUE WITH THE TOYOTA SIENNA. *TR

UPON ARRIVAL AT A LOCAL BAKERY MY HUSBAND WAS ATTEMPTING TO EXIT FROM THE REAR DRIVER'S SIDE POWER DOOR IN OUR 2004 TOYOTA SIENNA WHEN THERE WAS A LOUD NOISE AND THE DOOR STOPPED MOVING AND ONLY OPENED A THIRD OF THE WAY. HE MANAGED TO SQUEEZE OUT AND CLOSE THE DOOR. UPON LOOKING AT THE DOOR WE CAME TO FIND THAT THERE IS A CABLE ON THE OUTSIDE OF THE VEHICLE THAT OPERATES THE DOOR AND IT WAS FRAYED AND WOULD NOT ALLOW THE DOOR TO OPEN ANYMORE THAN A THIRD OF THE WAY. AFTER SEEING THAT WE WALKED AROUND TO THE OTHER SIDE OF THE VEHICLE AND FOUND THAT THE CABLE FOR THE PASSENGER SIDE DOOR HAS THE COATING OFF OF IT AND COULD END UP DOING THE SAME THING. WE HAVE NOT YET GOTTEN ANY QUOTES BUT FROM LOOKING ONLINE IT'S GOING TO BE IN THE THOUSANDS. THANKFULLY AT THIS TIME I HAVE NO CHILDREN, BUT IF I DID, NOT BEING ABLE TO OPEN THE DOOR AND GET MY CHILD OUT SAFELY WOULD BE A MAJOR CONCERN. I LOVED TOYOTA UNTIL THIS HAPPENED TO MY VEHICLE AND COME TO FIND THERE ARE OTHER'S IN MY SHOES. I KNOW THAT BECAUSE OF THE MILEAGE ON MY CAR I WOULD NEVER SEE COMPENSATION, BUT I DO WANT TO VOICE MY SAFETY CONCERN WITH THIS ISSUE. *TR

POWER SLIDING DOOR ON DRIVER'S SIDE IS STUCK OPEN. NO WAY TO CLOSE IT MANUALLY. UNSAFE TO DRIVE. *TR

WE PURCHASED A 2004 TOYOTA SIENNA VAN. THE DRIVER'S DOOR HINGE HAS FAILED CAUSING THE ENTIRE DOOR TO HAVE TO BE REPLACED TO THE TUNE OF ABOUT 3K. IN SEARCHING THE INTERNET, 600,000 VEHICLES HAD THE SAME DEFECT TRACING BACK TO AN INDIANA FACTORY WELDING ISSUE. TOYOTA HAS NOT ISSUED A RECALL AND THE DEALERSHIP IS TELLING US IT IS OUT OF WARRANTY. HTTP://WWW.ALLWORLDAUTO.COM/COMMENTS/2004_TOYOTA_SIENNA_COMMENTS_AND_COMPLAINTS_C202-6966-2004-303-1.HTML THERE ARE ALSO YOUTUBE VIDEOS DEPICTING THE SAME ISSUE. *TR