2004 Toyota Sienna Complaint Log

THE PASSENGER SIDE SLIDING DOOR ON 2004 TOYTA SIENNA IS NOT CLOSING. OUT IN COLD AND RAIN WITH KIDS FOR 45 MINS. *TR

MY 2004 TOYOTA SIENNA LE POWER DOOR, PASSENGER SIDE, HINGE IS LOOSE FROM ITS TRACK AND THE DEALER WANTS $500 TO REPAIR. MY VAN HAS 128,000 MILES BUT THE REASON WE BOUGHT THE TOYOTA AND NOT THE HONDA WAS BECAUSE OF TOYOTA'S REPUTATION. I REALIZE THE VAN HAS OVER 100,000 MILES BUT I THOUGHT THIS PART SHOULD HAVE LASTED LONGER. THE DOOR NOW ONLY WORKS MANUALLY AND IS DIFFICULT TO OPEN THUS IT'S A REAL HASSLE IF YOU HAVE KIDS IN THE BACK SEAT. IT SEEMS TO HAVE FAILED PREMATURELY AS I THOUGHT TOYOTAS LASTED LONGER. THE DEALER HAS ORDERED THE PART AND THIS IS A TWO WEEK TURNAROUND ITEM BUT AFTER READING THE BLOGS I NEED TO FILE A COMPLAINT AS THIS TYPE OF PROBLEM LOOKS TO BE QUITE COMMON. MY OTHER VEHICLE IS A TACOMA 2005 AND IT HAS A FEW COSMETIC PROBLEMS AS WELL. SPECIFICALLY, THE SUN VISORS ARE DEFECTIVE; I REPLACED THE DRIVERS SIDE AT A COST OF $75 AND THE PASSENGER IS DOING THE SAME THING. MY NEXT VEHICLE WILL BE A HONDA. *TR

2004 TOYOTA SIENNA STEERING PROBLEM*CW THE CONSUMER STATED THE DEALER FIXED THE STEERING PROBLEM. HOWEVER, THE CONSUMER HAD TO RETURN THE VEHICLE BECAUSE THE PROBLEM RESURFACED. THE STEERING WAS NEVER THE SAME. THERE WERE TIMES WHEN THE STEERING WOULD BECOME STIFF, BUT THE PROBLEM WOULD GO AWAY ONCE THE VEHICLE WARMED UP. THE CONSUMER ALSO STATED THE CLIP THAT HOLDS THE FLOOR MAT IN PLACE COMES OFF EASILY. *JB

2004 TOYOTA SIENNA 1) 3 TIMES MY VAN HAS LOCKED ALL THE DOORS WITHOUT ME PUSHING THE LOCK BUTTON. EACH TIME I HAD UNLOCKED THE CAR AND OPENED AND CLOSED AT LEAST 2 DOORS. THEN CLICK THE DOORS LOCKED. THE LAST TIME IT HAPPENED MY 24 MONTH OLD WAS IN THE CAR. I HAD TO CALL THE FIRE DEPARTMENT TO GET HER OUT. I HAD LEFT THE KEYS ON THE FRONT SEAT AND THE REMOTE WAS LAYING FACE UP. MY BABY WAS IN HER CARSEAT IN THE BACK. I CLOSED THE DOOR TO PUT THE SHOPPING CART AWAY AND CLICK THE DOORS LOCKED. NOTHING TOUCHED THE REMOTE, AND IT LOCKED. THAT WAS 2 MONTHS AGO AND IT HASN'T HAPPENED SINCE. 2)POWER DOOR FAILED AFTER 5 YEARS. TO EXPENSIVE TO FIX. 3) STRUTS ON THE REAR HATCH FAILED AT 90,000 MILES. THIS IS NOT A POWER HATCH. THIS IS QUITE DANGEROUS AS THE DOOR IS HEAVY AND WILL CLONK YOU IN THE HEAD IF YOU ARE NOT CAREFUL. MY KIDS ARE NOT ALLOWED TO OPEN THAT DOOR ANY MORE. I AM SO AFRAID OF SMASHED HEADS AND FINGERS. *TR

CRACKS ALONG THE ENTIRE DASHBOARD AND AIRBAG AREAS OF THE FRONT DASH. CONCERN ABOUT PROPER AIRBAG DEPLOYMENT OR FAILURE AND LACK OF STRUCTURAL INTEGRITY OF THE DASH ALONG WITH STEERING CONTROL DURING A VEHICLE CRASH. DASH FAILURE AND DEBRIS FROM DASH MAY AFFECT THE STEERING CONTROL IF DASH DEBRIS IS LODGED AGAINST STEERING AREA. NOTICED DASH CRACKS AT ABOUT 60K MILES AND THE CRACKS CONTINUE TO GROW WITH EACH USE OF VEHICLE. CURRENTLY VEHICLE HAS 79K MILES. DEALER/MANUFACTURER DID NOT WANT TO FIX OR REPLACE THE DASH CITING OUT OF WARRANTY ISSUE. HOWEVER, THIS ISSUE IS ON ALL 04 AND UP TOYOTA SIENNA'S AND POSSIBLY MORE VEHICLES WITH THIS TYPE OF DASHBOARD MATERIAL. *TR

RUST / CORROSION ON STEERING COMPONENTS WHICH CAUSED MAJOR HANDLING PROBLEMS. DEALER STATED THAT HIS MECHANIC WOULD NOT DRIVE THE VEHICLE OFF THE DEALER PREMISES AND THAT THE INTERMEDIATE SHAFT REQUIRED REPLACEMENT. *TR

2004 TOYOTA SIENNA,POWER DOOR CABLE SNAPPED...DEALER ASKING $1500 TO FIX THIS PROBLEM..WHEN THIS HAPPENED ,THE CAR WAS ONLY 50K MILES ON THIS..I FOUND THAT THIS IS A COMMON PROBLEM WITH ALL THE SIENNA..I WOULD LIKE TO CONCEDE THIS AS A RECALL & FIX THIS ASAP. *TR

PLASTIC SHEATHING ON PASSENGER POWER DOOR, THE ONLY POWER DOOR, DRIED OUT AND CRACKED CAUSING THE CABLE WIRES TO BE EXPOSED TO THE ELEMENTS. AS A RESULT, THE WIRES OF THE CABLE BEGAN TO RUST AND FRAY AND TANGLED IN THE DOOR SO THAT IT WAS HALF OPENED AND WOULD NEITHER OPEN NOR CLOSE EVEN WITH THE POWER OFF. WE HAD TO CUT THE CABLE OFF TO GET THE TANGLED CABLE FREE OF THE DOOR SO WE COULD CLOSE IT. IT IS POOR QUALITY TO HAVE THE PLASTIC ON THE CABLE DRY OUT AND CRACK OFF SO THAT THE POWER DOOR IS UNABLE TO BE USED AS A POWER DOOR WHICH IS AN OPTION YOU HAVE TO PAY EXTRA FOR. WE ALSO HAD SMALL CHILDREN BUCKLED INTO CARSEATS AT THE TIME AND HAD WE NOT CUT THE CABLE OFF, WE COULD NOT DRIVE IT AS I SAID THE DOOR WAS STUCK HALF OPEN/HALF CLOSED. *TR

3-5-10 AT ABOUT 11:39AM I WAS MAKING A LEFT TURN INTO A PARKING SPACE IN FRONT OF MY CONDOMINIUM WHEN MY 2004 TOYOTA SIENNA SUDDENLY LURCHED FORWARD AND JUMPED THE PARKING STOP AND HIT A CEMENT WALL. I TRIED TO BRAKE THE CAR AND THEY DID NOT WORK. I HAD NEW BRAKE PADS ON 3-1-10 AND MY CAR SERVICED. THE CAR WAS TOWED TO BEACHSIDE AUTO BODY REPAIR, INDIAN HARBOUR BEACH, FL 32937. FRONT END DAMAGE. WE ASKED THAT THEY HAVE A MECHANIC INSPECT THE CAR. *TR

AUTOMATIC SLIDING PASSENGER DOOR CABLE SNAPPED AND IT DOESN'T WORK EVEN MANUALLY. *TR

I DRIVE A 2004 TOYOTA SIENNA XLE. ON 3/4/10 AT 1030 AM, I WAS COMING TO A STOP LIGHT ON BROKEN LAND PKWY. AS I COMPLETED A FULL STOP, MY SIENNA TRIED TO ACCELERATE WHILE MY FOOT WAS DEPRESSING THE BRAKE PEDAL. THE VEHICLE LURCHED BUT DID NOT STALL OUT AND I WAS ABLE TO CONTINUE ON MY WAY. DURING THE REST OF THE MORNING, I DID NOT EXPERIENCE ANY MORE ACCELERATION TROUBLE THE REST OF THE DAY. I DID INFORM MY HUSBAND AND HE SUGGESTED I RESEARCH 2004 TOYOTA SIENNA ACCELERATION. I DID THAT AND FOUND A VARIETY OF COMPLAINTS FROM 2004 TOYOTA SIENNA OWNERS ON SEVERAL INTERNET AUTO WEB SITES. *TR

I HAVE 2004 TOYOTA SIENNA. RECENTLY MY SLIDING DOOR CABLE COMPLETELY SNAPPED IN HALF WHEN THE DOOR WAS OPENING. THANKFULLY, I WAS HOME AND WAS ABLE TO GET THE DOOR TO SHUT. *TR

THE SEAT BELTS ON OUR 2004 TOYOTA SIENNA MINIVAN DO NOT WORK PROPERLY. APPROXIMATELY ONCE EVERY TEN TO TWELVE DAYS, THE BELTS WILL NOT RETRACT PROPERLY TO THEIR ORIGINAL POSITION. THE BELTS CURRENTLY NOT WORKING PROPERLY ARE THE DRIVER SIDE AND THE MIDDLE SEAT PASSENGER SIDE. WE HAVE TAKEN THE VEHICLE BACK TO COBB COUNTY TOYOTA IN GEORGIA FOR REPAIR. THEY CLAIM IT IS "USER ERROR," A CHARACTERIZATION I COMPLETELY REJECT. I HAVE DRIVEN SEVERAL CARS AND HAVE NEVER HAD A PROBLEM LIKE THIS. THEY HAVE MANAGED TO RETURN THE BELTS TO THEIR ORIGINAL POSITION BUT WITHIN A FEW DAYS TO A WEEK, THEY ARE IMPROPERLY WORKING AGAIN. WE ALL KNOW THAT SEAT BELTS ARE ONE OF THE MOST IMPORTANT PIECES OF SAFETY EQUIPMENT IN A VEHICLE. IF THEY DO NOT WORK PROPERLY, THE EVIDENCE IS CLEAR THAT PASSENGERS IN THAT VEHICLE ARE MUCH MORE LIKELY TO DIE. I BELIEVE THIS IS A MANUFACTURER'S DEFECT WHICH SHOULD BE REMEDIED IMMEDIATELY. *TR

A BROKEN CABLE INTERFERES WITH THE PROPER OPERATION OF MY SLIDING DOOR AND COULD MAKE IT DIFFICULT TO EXIT THE CAR IN AN EMERGENCY. THE CABLE THAT OPENS AND CLOSES THE PASSENGER SLIDING DOOR RUSTED AND SNAPPED A FEW WEEKS AGO. I FOUND THAT A LOT OF OTHER CUSTOMERS HAVE A SIMILAR ISSUES AND MANY OF THEM COMMENTED THAT NOT ONLY IS THE PART EXPENSIVE, BUT THE REPLACEMENT OF THE PART ALSO APPEARS TO BE A MAJOR EXPENSE. IT DOES NOT APPEAR THAT THIS ISSUE IS COVERED BY A RECALL, BUT THE LARGE NUMBER OF COMPLAINTS ENTERED AT NHTSA.GOV DOES SUGGEST THAT THERE IS A SYSTEMATIC PROBLEM WITH THIS CABLE. I CALLED THE "TOYOTA CUSTOMER EXPERIENCE CENTER" THREE TIMES IN THE LAST WEEK. EACH TIME, I WAITED ON HOLD FOR ~45 MINUTES BEFORE HANGING UP. IT DOES NOT APPEAR THAT THEY HAVE AN E-MAIL ADDRESS TO REGISTER A COMPLAINT. THUS, I AM WRITING TO YOU. *TR

THE SLIDING AUTOMATIC DOOR ON MY 2003 TOYOTA SIENNA FREQUENTLY CLOSES WITHOUT WARNING AND SEVERAL TIMES IT HAS CLOSED ON MY DAUGHTER. IT IS SUPPOSE TO HAVE A SENSOR THAT WOULD PREVENT IT FROM COMPLETELY CLOSING IF SOMETHING OR SOMEONE IS IN THE WAY BUT IT DOESN'T WORK. I'VE HAD TO PULL MY DAUGHER WAY FROM THE DOOR AS IT WAS PRESSING AGAINST HER. THIS IS A REAL SAFETY CONCERN. THE VAN HAS ALSO RECENTLY BEGUN TO "AUTOMATICALLY" LOCK WITHOUT WARNING.

I OWN A 2004 TOYOTA SIENNA CE. IN FEBRUARY OR MARCH I STARTED TO EXPERIENCE STEERING PROBLEMS. WHEN I FIRST STARTED MY VEHICLE UP IN THE MORNING, THE STEERING WAS VERY TIGHT AND DIFFICULT TO STEER. AFTER ABOUT AN HOUR OR LESS OF DRIVING THE PROBLEM DISAPPEARED. A MECHANIC CHANGED THE POWER STEERING FLUID, BUT THE PROBLEM CONTINUED. SOME DAYS THERE ARE NO PROBLEMS AND SOME DAYS THERE ARE. I HAVE COMPLAINED OF THE PROBLEM TO THE TOYOTA DEALERSHIP WHERE I HAVE THE VAN SERVICED WHICH IS COPELAND TOYOTA IN BROCKTON, MA. THEY COULD FIND NOTHING WRONG WITH THE STEERING. *TR

I OWN A TOYOTA SIENNA 2004 VAN AND THERE HAS BEEN THIS PERSISTING AND IRRITATING POPPING SOUND WHEN YOU OPEN AND CLOSE THE DRIVER SIDE DOOR. I CALLED TOYOTA AND THEY SAID THAT THE VEHICLE IS NO LONGER COVERED BY THE WARRANTY. NOTHING WAS DONE BY TOYOTA, SO I HAD TO HAD IT REPAIRED BY MYSELF AT MY EXPENSE. *TR

I HAVE A 2004 TOYOTA SIENNA AND THE REAR PASSENGER SLIDING DOOR IS MOTORIZED. A FEW DAYS AGO, SOMETHING WITHIN THE MOTOR THAT OPENS THE DOOR BROKE. IF IT HAD BEEN A CASE OF THE MOTOR WEARING OUT, I WOULD HAVE BEEN FINE WITH IT, BUT WHEN IT BROKE, IT PREVENTED THE DOOR FROM OPENING MORE THAN 3 INCHES, WHICH I BELIEVE TO BE A SAFETY HAZARD. THE INTERESTING THING ABOUT THIS IS THAT THE PART TO REPLACE IT COST ROUGHLY $1100 FROM TOYOTA, AND WHEN THE MECHANIC CALLED FOR THE PART, HE SAID THAT TOYOTA HAD 5 OF THEM IN STOCK. HIS COMMENT WAS THAT NO ONE KEEPS FIVE OF A $1100 PART IN STOCK UNLESS THEY KNOW THEY ARE GOING TO NEED IT. WHEN I SEARCHED THE INTERNET, I FOUND A LOT OF POSTINGS FROM OTHER PEOPLE EXPERIENCING SIMILAR ISSUES. SEEMED LIKE THERE MIGHT BE MORE OF THESE CASES OUT THERE, AND SINCE THE SAFETY OF PASSENGERS IN THE REAR SEEMED LIKE THEY COULD HAVE BEEN COMPROMISED WITH THE DOOR UNABLE TO BE OPENED. *TR

TOYOTA 2004 SIENNA - POWER SLIDING DOOR FAILURES. DRIVER SIDE SLIDING DOOR FAILED TO OPEN AS CABLE SNAPPED. DOOR WAS JAMMED SHUT SO WE TOOK THE CAR TO THE DEALERSHIP AND WERE TOLD WE WOULD HAVE TO REPLACE THE WHOLE MOTOR UNIT AT A COST OF $1,700. SERVICE DEPT DISCONNECTED MOTOR UNIT SO THAT DOOR WOULD OPEN AND CLOSE (BUT WITH NO POWER OPTION). TWO DAYS LATER THE CABLE SNAPPED ON THE PASSENGER SIDE SLIDING DOOR WITH THE DOOR OPEN. IT WOULD NOT CLOSE. RETURNED TO THE DEALERSHIP AND SAME ACTION WAS TAKEN AS DRIVER SIDE DOOR. WILL NOW COST $3,400 TO FIX. WITH 3 CHILDREN THE SAFETY ASPECT OF A DOOR CABLE SNAPPING WITH EITHER THE DOOR JAMMED OPEN OR CLOSED IS OBVIOUSLY A MAJOR CONCERN. HAVING RESEARCHED THIS ISSUE OVER THE PAST FEW DAYS I CAN SEE THAT MANY SIENNA OWNERS HAVE HAD THE SAME PROBLEM. THIS IS A MAJOR SAFETY AND COST ISSUE THAT SHOULD BE INVESTIGATED. *TR

WHILE I WAS TRYING TO OPEN MY 2004 TOYOTA SIENNA PASSENGER POWERED SLIDING DOOR THE CORD RIPPED. IT IS TOO COSTLY FOR US TO REPAIR THIS ITEM AND I CAN NOT USE THE DOOR WITH CHILDREN AS IT IS TO HARD TO OPEN FOR A MINOR.

WHILE DRIVING MY 2004 TOYOTA SIENNA MINIVAN, THE CABLE WHICH HELD THE SPARE TIRE UNDER THE CAR SNAPPED AND THE SPARE TIRE FELL OFF THE VEHICLE. *TR

THE PASSENGER SIDE AUTOMATIC DOOR ON MY 2004 TOYOTA SIENNA OPENS HALF WAY AND THEN PRODUCE A HORRIBLE NOISE AS IF SOMETHING IS STUCK AND THEN TRIES TO GO BACK TO LATCH POSITION. *TR

I HAVE A 2004 TOYOTA SIENNA, WITH ONLY 70,000 MILES. I SUDDENLY AND INTERMITTENTLY LOST POWER STEERING. IT WAS NOT TOTAL LOSS--THAT I COULD HAVE HANDLED, BUT IT WOULD COME AND GO, EVEN WITHIN A SINGLE TURN. WHEN I TURNED THE WHEEL, I COULD NOT PREDICT HOW THE CAR WOULD RESPOND. NO ACCIDENT, FORTUNATELY, BUT A COUPLE OF CLOSE CALLS. I DROVE IMMEDIATELY TO A T DEALER, AND THEY DIAGNOSED A FAILED U JOINT AND REPLACED IT TODAY. THERE HAD BEEN NO PRIOR SIGNS OF U JOINT FAILURE. I WANTED TO SUBMIT THIS IN CASE OTHERS ARE EXPERIENCING SIMILAR ISSUES. OTHERWISE, I JUST CONSIDER IT AN ISOLATED CASE. THANKS. *TR

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE THE CONTACT WAS DRIVING 5 MPH ATTEMPTING TO PARK INTO A PARKING SPACE, THE VEHICLE HAD SUDDENLY ACCELERATED WITHOUT WARNING CAUSING THE CONTACT TO CRASH INTO A NEARBY GATE. NO ONE WAS INJURED AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS OPERATING NORMALLY. THERE WERE NO PRIOR WARNINGS. THE VIN WAS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 12,500.

TOYOTA SIENNA 2004 POWER SLIDING DOOR CABLE SNAPPED. *TR

SLIDING DOORS FREEZE PERIODICALLY - THEY WON'T OPEN OR CLOSE. PEOPLE INSIDE CAN'T GET OUT WITHOUT CLIMBING OVER FRONT OR BACK SEATS. WHEN THIS HAPPENS THE CAR SENSES THAT DOORS ARE OPEN AND LOUD BEEP SOUNDS AND INTERIOR LIGHTS GO ON AND OFF. THERE SEEMS TO BE NO WAY TO RESOLVE THIS AT THE TIME. THIS HAS HAPPENED APPROXIMATELY 3 - 4 TIMES PER SEASON. *TR

INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) MY MANUAL SLIDING DOOR WON'T LATCH EITHER, BUT IT IS A WELDING ISSUE. ON THE BACK OF THE DOOR THE LATCH THAT IS SUPPOSED TO KEEP THE DOOR CLOSED CAME LOOSE FROM THE DOOR & IS JUST FLOATING INSIDE THE DOOR. HAS ANYONE ELSE HAD THIS PROBLEM? IT SEEMS TO BE IN CONJUNCTION WITH THE OTHER WELDING ISSUE TOYOTA HAD WITH THE FRONT DOORS. THIS PROBLEM OCCURRED ABOUT 4 MONTHS AGO, & NOW MY FRONT DOOR HAS HAD THE WELDING COME LOOSE, WHICH WAS A RECALL. PLEASE LET ME KNOW IF YOU'VE HEARD OF ANYONE ELSE HAVING THIS PROBLEM. THANK YOU. [XXX] *TR

THE VAN'S PASSENGER REAR DOOR CABLE FRAYED CAUSING THE DOOR TO BE INOPERABLE AND UNABLE TO OPEN. THIS IS A DEFINITE SAFETY HAZARD SINCE MY 4 YEAR CHILD RIDES IN THE BACK OF THE VEHICLE. EVIDENTLY THERE WAS AN "EXTENDED WARRANTY" ISSUED JUST LAST MONTH BUT CONVENIENTLY ENOUGH MY VAN FALLS WITHIN THE YEAR RANGE BUT JUST OUTSIDE OF THE MILEAGE THRESHOLD FOR COVERAGE. *TR

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. HE STATED THAT WHILE DRIVING AT VARIOUS SPEEDS THE STEERING WHEEL IS VERY HARD TO TURN AND STAY IN ONE POSITION . HE STATED THAT HIS VEHICLE WAS FINE UNTIL IT SNOWED AND THE SALT ON THE ROADS MADE THE STEERING INTERMIATE SHAFT CORRODE. THE DEALER WAS CONTACTED AND THEY STATED THAT THERE WAS NO RECALL AND THAT THEY WILL REPAIR THE VEHICLE AT THE OWNER'S EXPENSE. THERE HAD BEEN NO REPAIRS DONE TO THE VEHICLE AT THE TIME OF THE COMPLAINT . THE FAILURE MILEAGE WAS 81000 AND CURRENT MILEAGE WAS 82000.

MY 2004 TOYOTA SIENNA MINI VAN POWER SLIDING DOOR MADE A HORRIFIC 'SNAPPING' SOUND WHEN THE CABLE THAT ACTIVATES THE DOOR SNAPPED. THE SNAPPING CABLE DID NOT HURT ANYONE, BUT COULD HAVE IF SOMEONE WAS STANDING BEHIND THE DOOR NEAR THE REAR QUARTER PANEL WINDOW. THE DOOR IS NO LONGER FUNCTIONAL AND WILL COST $1500-$3000 TO REPAIR. *TR

PASSENGER SIDE POWER SLIDING DOOR IS JAMMED SHUT. TOYOTA IS OFFERING TO FIX WITH A NEW REDESIGNED MOTOR FOR $3,000. IF TOYOTA REDESIGNED THE MOTOR THEY KNEW THERE WAS AN ISSUE AND THIS SHOULD BE A RECALL. TOYOTA NEW ABOUT THIS ISSUE AS THEY ISSUED A TSB ON THIS EXACT PROBLEM WHICH ONLY COVERED VEHICLES WITHIN 3 YEARS OR 36,000 MILES. THE TOYOTA TSB NUMBER IS EL004-04. I'M ADDING MY VIN HERE SINCE I'M UNABLE TO ENTER IT LATER ON. *TR

OUR 2004 TOYOTA SIENNA EXPERIENCED A MALFUNCTION RELATED TO THE ABS VSC COMPUTER CONTROL. THE CAR WOULD GET UP TO ABOUT 6 MILES AN HOUR AND THEN THE VSC LIGHT AND WARNING BELL WOULD COME ON. YOU COULD FEEL THE BRAKES TRYING TO LOCK UP THE VEHICLE AND BRING IT TO A STOP. MY WIFE WAS FIXING TO GET ONTO THE HIGHWAY WHEN THIS OCCURRED. I FOUND THE TECHNICAL SERVICE BULLETIN # 10011806 RELATED TO THIS EVENT, THE VEHICLE IS CURRENTLY AT THE TOYOTA DEALERSHIP AND I AM WAITING TO HEAR BACK FROM THEM. *TR

FLOOR MAT ENTRAPMENT ON 2004 TOYOTA SIENNA LE AWD. *TR

MULTIPLE PROBLEMS WITH MINIVAN DOORS SINCE PURCHASE IN 2004. SLIDING DOORS FREEZE SHUT EVERY WINTER, ONLY OPENING AFTER CAR WARMS UP FOR 20-30 MINUTES. DRIVER SIDE DOOR WELD BROKE AFTER 3 YEARS AND NEEDED REPAIR. FRONT PASSENGER DOOR LATCH BROKE REQUIRING USE OF BUNGEE CORDS TO KEEP DOOR CLOSED UNTIL REPAIR PART COULD BE OBTAINED. POWER SLIDING DOOR AND MANUAL SLIDING DOOR ALSO DO NOT STAY OPEN AT TIMES CREATING DANGEROUS SITUATION FOR PEOPLE ENTERING AND EXITING THE VEHICLE. NOW, WARNING LIGHT COMES ON SHOWING DOOR OPEN, DRIVER SIDE MANUAL SLIDING DOOR DOES NOT SEEM TO CLOSE COMPLETELY. WHILE DRIVING, DOOR OPEN LIGHT AND INTERIOR LIGHTS ARE CONSTANTLY ACTIVATED. I HAVE TURNED OFF INTERIOR LIGHTS TO PREVENT BATTERY DRAIN FROM DOOR STAYING SLIGHTLY OPEN WHEN PARKED. DEALERSHIP WILL PERFORM DIAGNOSTIC AND REPAIR WORK BUT ADVISED SINCE THERE IS NO RECALL ISSUED THAT COST WILL BE MINE. THE SHEER NUMBER OF REPORTS OF SLIDING DOOR ISSUES SHOULD BE ENOUGH TO WARRANT A RESPONSE FROM TOYOTA. *TR

MY WIFE RAN OFF THE ROAD IN HER 2004 TOYOTA SIENNA AND STRUCK A DITCH. THE CAR SUSTAINED OVER $7,000 DAMAGES TO THE FRONT END. MY WIFE SUFFERED A FRACTURED VERTEBRAE. THE AIR BAGS FAILED TO DEPLOY. SPEED AT TIME OF ACCIDENT WAS APPROXIMATELY 60 MPH. *TR

2004 TOYOTA SIENNA WITHIN ONE YEAR, BOTH AUTOMATIC SLIDING DOORS HAVE BECOME INOPERABLE FIRST (PASSENGER SIDE) LOCKING SENSOR FAILED, RESULTING IN INABILITY TO USE AUTOMATIC (MOTORIZED) CLOSING SYSTEM SECOND (DRIVER'S SIDE) FAILED ON 2/11/10. DOOR CABLE GOT JAMMED IN CENTER HINGE, RESULTING IN INABILITY TO CLOSE DOOR. HAD TO DRIVE TO DEALERSHIP WITH DOOR FULLY OPEN. BOTH CASES WERE ESTIMATED TO COST ALMOST $4000 TOTAL. FIRST ISSUE WAS RESOLVED BY JUST USING DOOR MANUALLY. SECOND ISSUE WAS RESOLVED BY CUTTING CABLE AND USING DOOR MANUALLY. CAN NOT AFFORD TO FIX BOTH ISSUES AT $4000. MANY WEB SEARCHES HAVE FOUND SAME/SIMILAR ISSUES ON THIS VAN. *TR

SUDDEN UNEXPLAINED ACCELERATION AND BRAKE FAILURE ON MY 2004 TOYOTA SIENNA. I WAS ALMOST AT A STOP AT A TRAFFIC LIGHT WHEN THE LIGHT TURNED GREEN. I PRESSED THE ACCELERATOR. MY VAN SHOT OFF! IT ACCELERATED VERY RAPIDLY. I PRESSED THE BRAKE. THEY DID NOT ENGAGE. I PRESSED THE BRAKE AGAIN. THEY WENT TO FLOOR. WITH ONCOMING TRAFFIC ON MY LEFT AND A CAR IN THE RIGHT LANE, I HAD NOWHERE TO GO. I HIT THE TRUCK IN FRONT OF ME WHO WAS STOPPING AT THE NEXT TRAFFIC LIGHT. HAD I BEEN ON A CURVY ROAD OR THE INTERSTATE, I COULD HAVE BEEN SERIOUSLY INJURED. I DID NOT LOOK AT THE SPEEDOMETER TO SEE HOW FAST THE VAN GOT. I WAS TOO BUSY TRYING TO FIND A WAY NOT TO HIT SOMEONE. THIS WAS VERY SCARY. UPDATED 04/22/10 *BF UPDATED 05/10/10 *BF UPDATED IVOQ 05/12/10 UPDATED 09/28/10

POWER SLIDING DOOR STUCK PARTIALLY OPEN. SEVERAL ATTEMPTS TO OPEN OR CLOSE IT WITH THE REMOTE RESULTED IN TWO CABLES SNAPPING AND THE POWER DOOR MOTOR BREAKING INTO SEVERAL PIECES. WHEN I REMOVED THE INSIDE PANEL, SEVERAL BROKEN PARTS FELL OUT. THE DEALER CHARGES APPROXIMATELY $1800. *TR

2004 TOYOTA MINI VAN SLIDING DOORS FREEZE SHUT. I OWED TWO OTHER MINI VANS WITHOUT THIS PROBLEM. THEY HAVE FROZEN SHUT EVERY WINTER. *TR

NORMAL USE OF THE AUTOMATIC PASSENGER SLIDING DOOR OF THE 2004 TOYOTA SIENNA RESULTED IN CABLE BREAKING AT 82,000 MILES. HAVE NOT REPAIRED DUE TO HIGH COST $1,700. KNOWN PROBLEM AT TIME OF MY VEHICLE'S MANUFACTURE, TSB ISSUED (EL004-04), BUT FAILED OUTSIDE OF WARRANTY. DOOR IS NO LONGER OPERATIONAL WHICH IS THE SAFETY ISSUE. CHILDREN MUST NOW EXIT THE VEHICLE ON THE STREET SIDE, INSTEAD OF THE CURB SIDE. *TR

CRACK DEVELOPED ON DASH IN AN AREA BETWEEN INSTRUMENT CLUSTER AND RADIO. THIS IS AN AREA NOT EXPOSED TO ELEMENTS (SUN, HEAT, ETC.). VEHICLE IS GARAGED AND MAINTAINED AND WOULD NOT BE SUSCEPTIBLE TO A CRACK. *TR

2004 TOYOTA SIENNA - ERRATIC RPM IN DRIVE, SMOG STATIONS ARE NOT ABLE TO DO THE TEST, DUE TO ALLEGED CAR ELECTRONICS CONTROL ISSUE. THIS IS THE FIRST EVER SMOG TEST THAT WAS REQUESTED BY CALIFORNIA DMV FOR THIS NEW VEHICLE AFTER 5-YEARS OF USE. *TR

DEFECTIVE SLIDING DOOR AND CABLE ON 2004 TOYOTA SIENNA: RECENTLY, A CABLE THAT ALLOWS THE SIDE DOOR(S) OF THE VEHICLE TO OPEN AND CLOSE AUTOMATICALLY, SNAPPED IN HALF. THIS VERY WELL COULD HAVE SNAPPED IN HALF WHILE A PERSON WAS STANDING NEAR THE VEHICLE, CREATING A SERIOUS INJURY. WITH THE CABLE NOW BROKEN IN HALF, THE DOOR(S) NOW WILL NOT LATCH PROPERLY WHEN EITHER THE VEHICLE REMOTE OR THE SIDE DOOR CONTROL(S) IN THE VEHICLE ARE DEPRESSED. THIS NOW CREATES A VERY HAZARDOUS SITUATION. THE SIDE DOOR(S) ARE ALSO PRONE TO FREEZING SHUT IN THE WINTER. UNTIL ADEQUATE THAWING IS COMPLETED, DOOR(S) WILL REMAIN FROZEN SHUT, ALLOWING FOR LIMITED ACCESS IN AND OUT OF VEHICLE. UPON NOTICING THESE PROBLEMS, I TOOK TO THE INTERNET TO FIND A RESOLUTION AND FOUND THAT IS MORE THAT JUST A RARE OCCURRENCE, BUT A LEGITIMATE PROBLEM. IF YOU COULD PLEASE VISIT HTTP://TOWNHALL-TALK.EDMUNDS.COM/DIRECT/VIEW/.F0EB3FD YOU WILL FIND RECENT BLOGGING OF THESE ISSUES. A TSB NUMBER OF, 0085-09, WAS ALSO NOTED ON THE BLOG INDICATING THIS PROBLEM. ANY HELP THAT YOU CAN GIVE TO HELP RESOLVE THESE MATTERS WOULD GREATLY BE APPRECIATED. *JB

I WROTE TO TOYOTA SEPT. 7, 2007, CONCERNING AN ACCELERATION PROBLEM WITH MY 2004 SIENNA MINIVAN, FOLLOWING MANY VISITS TO THE DEALER TO EVALUATE AND FIX IT. THE THROTTLE RESPONSE IS DELAYED, IN MY CASE; IT LAGS DURING INITIAL ACCELERATION FROM A STOP, BUT MORE IMPORTANTLY, IT LAGS WHEN IMMEDIATE ACCELERATION IS NEEDED FOR PASSING, AND ACCELERATING AFTER SLOWING FOR A TURN. THE FACTORY REP WHO RESPONDED TO MY LETTER SAID THE DEALER WOULD REEVALUATE THE PROBLEM. THE DEALER REP DROVE THE VAN, EXPERIENCED THE SAME PROBLEM, AND CONCLUDED IT WAS A "QUIRK" OF THE CAR, THAT COULD NOT BE FIXED UNLESS, PERHAPS, THE COMPUTER CONTROLLING THE THROTTLE WAS REPLACED. THEY WOULD NOT DO THAT UNLESS A RECALL WAS ORDERED, HE SAID. NEEDLESS TO SAY, I THOUGHT THAT WAS THE FINAL WORD, UNTIL OTHER PROBLEMS BEGAN TO SURFACE WITH THE "FLY BY WIRE" SYSTEM IN TOYOTAS. I DO BELIEVE THAT THE ELECTRONIC THROTTLE, THE THROTTLE POSITION FEEDBACK CIRCUIT, AND RELATED SENSORS ARE AT FAULT, ALL OF WHICH ARE CONTROLLED BY THE COMPUTER. I ALSO HAVE OTHER CARS WITH ELECTRONIC THROTTLES, AN ACCORD AND A TOWN & COUNTRY, AND NEITHER HAS THAT PROBLEM. NO ACCIDENTS HAVE BEEN CAUSED BY THIS DAILY MALFUNCTION, AS I GUESS I HAVE ADAPTED MY DRIVING STYLE TO IT, BUT DON'T YOU THINK THERE IS A SYSTEMIC PROBLEM HERE? THE INCIDENT DATE IS A CONTINUING DATE, BEGINNING DURING THE FIRST YEAR OF OWNERSHIP (2004) UP TO THE PRESENT TIME. *TR

PASSENGER SIDE, AUTOMATIC DOOR STOPPED WORKING. CAN NOT CLOSE THE DOOR COMPLETELY CAUSING A SAFETY HAZARD. WENT TO DEALER ... DEALER MENTIONED THERE IS A KNOWN ISSUE BUT THEY WILL FIX IT ONLY IF THE VEHICLE HAS LESS THAN 36K MILES ... PROBLEM WAS CAUSED DUE TO THE SLIDING DOOR MOTOR, CABLE ASSEMBLY AND HITCH WHICH HOLDS THE DOOR. DEALER'S ESTIMATE TO FIX THE PROBLEM $2000. *TR

THE PASSENGER SIDE AUTOMATIC SLIDING DOOR HAS BEEN TOUCHY WITH ITS ABILITY TO OPEN AND CLOSE AND TO INDICATE TO THE CAR WHETHER IT IS OPENED OR CLOSED. YESTERDAY, THE DOOR CEASED TO OPERATE. UPON FURTHER INVESTIGATION, IT APPEARS THAT A CABLE HAS SNAPPED IN THE DOOR AND WILL NEED TO BE REPLACED. I FEEL THAT THIS IS RIDICULOUS FOR A 5 YEAR OLD CAR. IT IS ALSO VERY EXPENSIVE, FROM $700 TO $1800, WITH TOYOTA DEALERS BEING THE MOST EXPENSIVE. *TR

TOYOTA HAS ISSUED AN "ENHANCED WARRANTY" (TECHNICAL SERVICE BULLETIN #07017, NHTSA ITEM # 10023697) TO COVER A KNOWN QUALITY DEFECT. THE FRONT DOOR-CHECK WELD MAY FAIL AND ALLOW THE DOOR TO MOVE FREELY OVER ITS ENTIRE RANGE OF MOTION WITHOUT ANY RESISTANCE. THERE ARE ONLY TWO WAYS TO FIX THE PROBLEM: 1) IF THE BREAK IS NOT TOO BAD YOU CAN RE-WELD THE BROKEN PIECE; 2) OR, IF THE BREAK IS TOO BAD THEN YOU MUST REPLACE THE ENTIRE DOOR. THE LOCATION OF THE BREAK (INTERNAL TO THE DOOR) HAS ABSOLUTELY NOTHING TO DO WITH MILEAGE AND IS NOT A LOAD-BEARING POINT BEYOND PROVIDING RESISTANCE TO THE MOVEMENT OF THE DOOR. FAILURE OF THIS WELD IS NOT A WARRANTY ISSUE BUT IS A KNOWN QUALITY DEFECT ON THE 2004-2007 SIENNA. FAILURE OF THIS WELD COMPLETELY REMOVES THE RESISTANCE TO THE MOVEMENT OF THE DOOR. BASED ON THE SIZE AND FREE-SWINGING WEIGHT OF THE DOOR, THERE IS THE INCREASED LIKELIHOOD OF ADDITIONAL BODY DAMAGE AND THIS IS A SAFETY HAZARD. THE WELD ON MY DRIVER'S SIDE DOOR FAILED AROUND 115,000 MILES ON MY 2004 SIENNA. THIS MILEAGE WAS BEYOND THE "ENHANCED WARRANTY" PERIOD OF UP TO 100,000 MILES. I CONTACTED MY LOCAL DEALER WHO SAID IT WAS OUT OF WARRANTY. I THEN CONTACTED TOYOTA CUSTOMER SERVICE (1-800-331-4331) TO EXPLAIN MY SITUATION AND REQUESTED THEM TO FIX THE DOOR. I EXPLAINED THAT I ONLY WANT MY DOOR FIXED, NOT A NEW CAR. THEY TOLD ME IT WAS "OUT OF THE EXTENDED WARRANTY" SO THERE WAS NOTHING THEY COULD DO. WARRANTIES ARE FOR UNKNOWN PROBLEMS, NOT A KNOWN, WELL-DOCUMENTED, AND RECURRING DEFECT. *TR

DRIVER SIDE SEAT BELT NOT EASILY RELEASED *TW

I HAVE A 2004 TOYOTA SIENNA WITH POWER LIFTGATE. ON NUMBER OF OCCASIONS, STARTING ON THE JAN 29,2010, THE LIFT GATE WOULD GO UP AND RATHER THAN STAYING UP, IT START CLOSING. WHEN THIS INITIALLY HAPPENED, I WAS GETTING UNDER THE LIFTGATE AS IT OPENED TO GRAB A BAG AND QUICKLY MOVED OUT OF THE WAY WHEN I REALIZED THAT THE LIFTGATE WAS STARTING CLOSE. ON NUMBER OF TIMES, I HAD TO MANUALLY PUSH THE GATE UP AS IT WAS CLOSING TO GETTING IT TO STAY OPEN. TODAY ON FEB 4TH, I TOOK THE SIENNA TO THE DEALER AT MORRISTOWN, NJ AND THEY TOLD ME THAT THERE WAS NOTHING WRONG. WHEN I RELAYED TO HIM THAT THERE WAS A RECALL REGARDING THIS INCIDENT, THEY LOOKED IT UP TIN THEIR SYSTEM AND TOLD ME THAT MY CAR WAS NOT THE RIGHT MODEL. I SUBSEQUENTLY, CHECKED MY SERVICE RECORD AND INDEED THE STRUTS FOR THE LIFTGATE WERE RECALLED AND REPLACED BY THE SAME DEALER IN DEC.,2008. NOW, A LITTLE OVER A YEAR AND 15,000 MILES OF DRIVING, THIS PROBLEM IS HAPPENING AS DESCRIBED PER RECALL MESSAGE. I AM WORRIED THAT THIS ISSUE HAS NOT BEEN RESOLVED OR THE STRUTS THAT THEY REPLACED MAY BE DEFECTIVE. *JB

I OWN A 2004 TOYOTA SIENNA. I HAVE HAD ISSUES WITH A SLUGGISH ACCELERATOR THAT SUDDENLY "GIVES". I HAVE TAKEN IT TO THE DEALER AND INDEPENDENT MECHANICS AND NEITHER HAVE RESOLVED THE ISSUE. I HAVE DOCUMENTATION OF REPAIRS, CLEANING THE FUEL INJECTORS, REMOVING THE CARPETS, ETC. NOTHING HAS WORKED AND AM WORRIED WHY THE SIENNA HAS NOT BEEN INCLUDED IN THE RECALL. *TW