2004 Toyota Sienna Complaint Log

1. OPENED REAR DOOR ON 2004 TOYOTA SIENNA. 2. THE HYDRAULIC STRUTS FAILED AND DOOR FELL ON MY HEAD. NO SEVERE INJURY. 3. AT THIS POINT, I'M LOOKING TO REPLACE THE STRUTS BUT THE COST IS ABOUT $450. *NM

THE AUTOMATIC SLIDING DOOR ON MY 2004 SIENNA HAS BEEN A PROBLEM SINCE WE PURCHASED THE VEHICLE. AT TIMES, WE CAN'T OPEN THE DOOR FROM THE OUTSIDE AND OTHER TIMES, WE CAN. ALSO, WE RECENTLY CLOSED THE DOOR WITH THE AUTOMATIC BUTTON AND FOR NO APPARENT REASON, THE CABLE BROKE SO THAT WE NOW HAVE TO OPEN AND CLOSE THE DOOR MANUALLY. ALSO, WE HAVE HAD ISSUES WITH THE ACCELERATION OF THE VEHICLE IF WE ARE GOING FROM A STOP POSITION OR A SLOW MOVING (LESS THAN 10 KM/H) POSITION. THE VAN SEEMS TO SLOW DOWN BEFORE SHIFTING INTO GEAR. THIS IS A SERIOUS PROBLEM WHEN DRIVING ESPECIALLY WITH CHILDREN IN THE VEHICLE. MY WARRANTY HAS EXPIRED AND I'M LOOKING AT HAVING TO PAY FOR THIS ON MY OWN. I AM DISSATISFIED WITH TOYOTA, I HAVE HAD THIS VEHICLE FOR ONLY 2 YEARS AND I HAVE HAD THREE RECALLS ALREADY. THIS IS MY 2ND TOYOTA PRODUCT AND MY LAST. *NM

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DECELERATING TO 10 MPH, THE VEHICLE WOULD STALL BEFORE ACCELERATING. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND DEALER STATED THEY COULD NOT FIND A PROBLEM WITHIN THE VEHICLE. THE CONTACT THEN TOOK THE VEHICLE TO A LOCAL MECHANIC AND THE MECHANIC ACKNOWLEDGED THE FAILURE BUT COULD NOT IDENTIFY THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120,000. THE VIN WAS NOT AVAILABLE.

THE LIFTGATE STRUTS ON MY 2004 TOYOTA SIENNA MINIVAN FAILED. THE LIFTGATE (MANUAL, NOT POWER) SLAMMED DOWN WITH NO WARNING WHILE I WAS PUTTING GROCERIES IN THE BACK. IF I HAD BEEN IN THE WAY, I COULD EASILY HAVE BEEN INJURED. IF EITHER OF MY CHILDREN HAD BEEN HELPING ME, THEY CERTAINLY WOULD HAVE BEEN HURT! *JB

THERE IS 2 TO 3 SECONDS DELAY AND SLIGHT ACCELERATION LAG EVEN WHEN TAKING OFF FROM A STOP. COUPLE OF TIMES I WAS CLOSE TO RUN INTO ACCIDENT. *JB

MY 4 YEAR OLD DAUGHTER HAD HER HAND CAUGHT AND HELD IN THE TRAILING EDGE (REAR EDGE) OF THE POWER SLIDING DOOR ON OUR 2004 TOYOTA SIENNA LX WE REVERSED THE DOOR AS SOON AS POSSIBLE, BUT SHE WAS HELD FOR ABOUT 10 SECONDS WITH THE DOOR TOTALLY CLOSED OVER HER MID PALM. THIS LED TO A CUT OVER THE PALM, BUT SHE IS NOW USING THE HAND NORMALLY. I DO NOT THINK THERE IS ANY LONG TERM DAMAGE. I AM A HAND SURGEON BY PROFESSION AND AM CONCERNED THAT THE DOOR HAS NO SENSORS FOR REVERSAL WHEN CLOSING AGAINST RESISTANCE, OTHER THAN SOME SENSORS ON THE FRONT EDGE OF THE DOOR IN THE MOLDING. IN MY OPINION, SERIOUS INJURY COULD OCCUR TO ANY LIMB THAT GETS CAUGHT IN THE TRAILING EDGE SINCE THERE IS NOTHING TO SENSE OR PREVENT THE DOOR CLOSING ON A LIMB. I WOULD HOPE SOME SORT OF SENSOR COULD BE PLACED AT THE MOTOR LEVEL SIMILAR TO THE ANTI PINCH MECHANISM OF POWER WINDOWS. I DESCRIBED THE PROBLEM TO TOYOTA AND THEIR RESPONSE WAS LESS THAN ENCOURAGING OR HELPFUL. THE DOOR IS FUNCTIONING NORMALLY AND THIS IS JUST HOW THE DESIGN WORKS. THE DESIGN NEEDS HELP IMO. *NM

THE LIFT GATE OF THE BACK OF MY TOYOTA SIENNA 2004 FELL PREMATURELY WHILE I WAS LOADING IN THE REAR TRUNK. *NM

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA CE. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH. WHEN RELEASING THE FOOT FROM THE ACCELERATOR PEDAL, THE VEHICLE MOMENTARILY CONTINUED TO ACCELERATE. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE CONTACT WAS UNDER THE IMPRESSION THE FAILURE WAS DUE TO DRIVER ERROR. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 30,000.

DT*: THE CONTACT STATED THE HYDRAULICS THAT HELD THE HATCH OPEN FAILED AND CAUSED THE HATCH TO FALL. THE DEALERSHIP REPLACED THE HYDRAULIC ASSEMBLY.*AK UPDATED 1/25/2006 - *NM

REAR HATCH STRUTS FAILED ON 2004 TOYOTA SIENNA, CAUSING REAR HATCH TO SLAM SHUT. *NM

3 SETS OF RUN FLAT TIRES REPLACED ON 2004 TOYOTA SIENNA IN LESS THAN 36,000 MILES DUE TO OUT-OF-ROUND CONDITION. *AK

DRIVER DOOR HINGE IS DEFECTIVE. THIS IS A KNOW DEFECT IN THE FIRST MODEL YEAR 2004 TOYOTA SIENNA. OUR DEALER SAID THIS IS A COMMON PROBLEM AND THE ONLY REPAIR IS TO REPLACE THE DOOR AT OUR EXPENSE (~$1,000). WE ARE VERY CONCERNED THAT THIS DEFECT WILL CONTINUE TO GET WORSE AND CAUSE THE DOOR TO EITHER NOT OPEN OR TO SEPARATE FROM THE VEHICLE IN AN ACCIDENT. WE FEEL THAT THIS KNOW DEFECT COULD BE REPAIRED AT TOYOTA'S EXPENSE AND NOT THE CUSTOMER'S EXPENSE. WE ARE TALKING ABOUT A 2 YEAR OLD VEHICLE AND IT IS UNREASONABLE TO EXPECT SUCH A COSTLY REPAIR AS A "OWNER MAINTENANCE". WE WOULD LIKE TO KNOW WHAT INFORMATION IS AVAILABLE ABOUT THIS DEFECT AND HOW WE CAN ENCOURAGE TOYOTA TO TAKE RESPONSIBILITY FOR THIS DEFECT. *NM

DT*: THE PASSENGER SIDE POWER SLIDING DOOR LOCKED AND WOULD NOT OPEN. THERE WERE SIX WAYS TO OPEN AND CLOSE THE SLIDING DOORS AND NONE OF THEM WORKED. A COUPLE OF DAYS LATER THE DOOR WOULD OPEN. THIS PROBLEM OCCURRED INTERMITTENTLY. THE DOOR CLOSED ON ITS OWN WHILE ATTEMPTING TO GET THE CHILDREN INTO THEIR CHILD SAFETY SEATS. THE ONLY WAY TO KEEP THE DOOR FROM CLOSING WAS TO PUSH ON IT MANUALLY. THE DEALERSHIP COULD NOT DUPLICATE THE PROBLEM. *AK

DELAY 2-3 SECONDS WHEN PRESS GAS PEDAL. I THOUGH I AM THE ONLY ONE HAVE THIS PROBLEM. I HOPE SOON TOYOTA CAN SOLVE THIS PROBLEM BECAUSE IF I WILL GET INTO AND ACCIDENT WITH THIS VAN I AM GOING TO HIRE A LAWYER TO SUE THE TOYOTA. *TR

DT*: THE CONTACT STATED THE VEHICLE HESITATED WHILE PULLING OUT OF A PARKING LOT WITH THE ACCELERATOR DEPRESSED. THE VEHICLE WAS DRIVEN TO THE DEALER WHO DETERMINED THE TRANSMISSION CONTROL DID NOT OPERATE CORRECTLY. THE CONSUMER STATED THERE IS A 2-3 SECOND DELAY IN ACCELERATION. WHEN THE TRANSMISSION DOES ACTIVATE, IT SEEMS TO SEARCH FOR A GEAR AND WHEN A GEAR S FOUND IT IS USUALLY A LOW GEAR WHICH CAUSES THE VEHICLE TO LURCH INTO TRAFFIC. UPDATED 10/04/06. *JB

DT*: THE CONTACT STATED WHILE THE LIFT GATE WAS OPENED AUTOMATICALLY WITH THE KEYLESS REMOTE, IT FELL DOWNWARD WITHOUT WARNING. NO INJURIES WERE SUSTAINED. THE VEHICLE WAS INSPECTED BY A DEALER WHO DETERMINED THE HYDRAULIC LIFT GATE ARM SUPPORT DEVICE NEEDED TO BE REPLACED. AFTER THE REPLACEMENT, THE PROBLEM LATER RETURNED. THE MANUFACTURER WAS NOT ALERTED.

REAR LIFT GATE OF 2004 TOYOTA SIENNA VAN UPON REACHING FULL OPEN POSITION USING THE AUTOMATIC OPENER WILL REVERSE ITSELF AND CLOSE. THIS EVENT OCCURS WHEN THE OUTSIDE TEMPERATURE IS BELOW 50 DEG F. THE LATEST EVENT WAS 8/29/06 THIS EVENT HAS OCCURRED NUMEROUS TIMES IN THE PAST YEAR. THE DEALER COULD NOT DUPLICATE THE PROBLEM IN THE SHOP. THERE HAVE BEEN NO INJURIES INVOLVED, BUT THE LIFTGATE HAS HIT ME ON THE BACK OF THE HEAD SEVERAL TIMES. *NM

LIFTGATE DOESN'T OPEN FULLY. *NM

REAR HATCH UNEXPECTEDLY FELL ONTO HEAD. *JB

THE RIGHT REAR AUTOMATIC DOOR CLOSURE MECHANISM EXPLODED SENDING PLASTIC SHRAPNEL FORWARDS HITTING MY WIFE IN THE FACE. SHE WAS SITTING SIDEWAYS WITH HER FEET OUT OF THE VAN SHE REACHED BACKWARDS AND PRESSED THE CLOSE BUTTON LOCATED ON THE PILLAR. THERE WAS A BIG NOISE THAT SOUNDED LIKE A ROCK HITTING THE VAN. WE LOOKED FOR DAMAGE TO VAN THEN DISCOVERED THE BROKEN CABLE DANGLING AND THE DOOR WOULD NOT CLOSE. LUCKILY MY WIFE HAD SUNGLASSES ON. *NM

I OWN A 2004 TOYOTA SIENNA AND THE LIFTGATE STRUTS HAVE FAILED. NO INJURIES AS OF 8/27/06. *JB

RUN FLAT TIRES ON MY 2004 SIENNA AWD SHOW EXCESSIVE, UNEVEN WEAR ON OUTER TREADS AS COMPARED TO INNER TREADS ON FRONT TIRES. TOYOTA HAS A CUSTOMER SERVICE PROGRAM TO REPLACE RUN FLAT TIRES WITH UNEVEN WEAR ON AWD MODELS BUT THE PROGRAM IS TOO RESTRICTIVE. MY VEHICLE SHOWED THIS WEAR AFTER 20000 MILES BUT TOYOTA SAYS I HAVE NOT MAINTAINED THE TIRES PROPERLY. I HAVE NEVER HAD THIS PROBLEM WITH SO FEW MILES ON A VEHICLE'S TIRES BEFORE AND I HAVE OWNED A LOT OF NEW CARS. *NM

THREE TIRE FAILURES DUE TO SIDEWALL BLOWOUTS. THREE OUT OF FOUR TIRES FAILED DUNLOP TIRES ORIGINAL EQUIPMENT TOYOTA RESPONSE: TOO BAD, NOT OUR PROBLEM. LOCAL DEALER DOCUMENTED ISSUE WITH TIRE REP. *NM

2004 TOYOTA SIENNA REAR HATCH HYDRAULICS NO LONGER HOLD UP THE HATCH. THE COST TO REPLACE THESE IS $167.71 EACH!! I HAVE HAD NUMEROUS OTHER PROBLEMS ALREADY WITH THE VEHICLE IN THE TWO YEARS I HAVE OWNED IT....CRACK IN RADIATOR, FAILED MOTOR ON AUTOMATIC WINDOW, DRIVE SHAFT HAD TO BE REPLACED...WAND WITH WIPERS ETC..HAD TO BE REPLACED. I AM BEGINNING TO THINK I GOT A LEMON. BUT THE HYDRAULICS ON THE HATCH...AFTER ONLY TWO YEARS. FOUND AN ARTICLE THAT THIS WAS BEING INVESTIGATED BY YOU GUYS INVOLVING APPROXIMATELY 400,000 VEHICLES. HAS THERE BEEN ANY RESOLUTION TO THIS? *NM

PASSENGER SLIDING DOOR MECHANISM SOMETIMES CLOSES BUT MOST OF THE TIME IT STARTS TO CLOSE AND THEN OPENS ON ITS OWN. THE DRIVER'S SIDE SLIDING DOOR BEGAN DOING THE SAME THING RECENTLY. I USUALLY HAVE TO THROW MY BODY WEIGHT INTO THE DOOR TO ACTUALLY CLOSE IT. IT'S SUPPOSED TO BE AUTOMATIC. *JB

CONSISTENTLY POOR TREAD LIFE ON RUN-FLAT TIRES FOR TOYOTA SIENNA. *NM

WHEN NEGOTIATING MOVING INTO TRAFFIC AT SLOW SPEEDS, WHEN A SMALL AMOUNT OF ACCELERATOR MOVEMENT IS MADE THE VEHICLE RAPIDLY ACCELERATES MAKING IT NECESSARY TO QUICKLY APPLY THE BRAKES TO AVOID COLLISION. THE VEHICLE WAS PURCHASED USED FROM A DEALER AND THERE WAS A RECALL BULLETIN (TECH SERVICE BULLETIN ISSUED 11/7/2003 FOR 04-05 SIENNA BULLETIN NO TC007-03 OUT ON THE ENGINE CONTROL MODULE. WHEN POINTED OUT TO THE DEALER THEY SIMPLY STATED THAT THAT RECALL WAS ONLY AVAILABLE TO THE ORIGINAL PURCHASER AND THEN ONLY IF REPORTED WITHIN THE FIRST THREE MONTHS AFTER PURCHASE. WAS TOLD BY TWO DEALERS THAT THE RECALL DID NOT APPLY TO OUR VEHICLE AND LATER THAT A RECALL WAS NOT ISSUED FOR THAT PROBLEM. ( I HAVE A COPY OF THE ORIGIONAL RECALL NOTICE STATING THE ABOVE PROBLEM)

2004 SIENNA - MANUFACTURED 03? JULY 14TH DROVE FROM CA TO AZ - 5 KIDS AND MY BROTHER SAT. AFTER DRIVING ~ 2 HOURS STOPPED FOR GAS. FILLED TANK. A FEW MINUTES LATER, THE CAR SUDDENLY LOST POWER & PROCEEDED TO SLOW DOWN VERY QUICKLY. WE QUICKLY PULLED TO THE SIDE. HE OPENED THE HOOD, LOOKED & CRAWLED UNDER CAR. QUICKLY CRAWLED BACK WITH PARTS OF HIS T-SHIRT, HIS FACE AND ONE ARM COVERED WITH GAS. HE SAID FUEL LINE WAS LOOSE AND LINE WAS CLOSE TO EXHAUST, DANGER OF FIRE OR POSSIBLE EXPLOSION. HAD SOME TOOLS IN THE CAR. MY DESCRIPTION OF WHAT HE DID --> TRIED TO FORCE THE CONNECTION BACK TOGETHER. SERVICE PERSON AT DEALERSHIP HAD NO EXPLANATION WHY THE FUEL LINE WOULD HAVE COME OFF. THERE WERE NO ACCIDENTS/ ROCKS/ OR UNUSUAL CIRCUMSTANCES. THE ONLY FACTS THAT I KNOW OF THAT MAY HAVE PLAYED A ROLE IS - WE HAD BEEN DRIVING IN ~110 WEATHER AND THEN FILLED THE TANK - PRESSURE BUILD FORCED THE CONNECTION LOOSE ? HAD MY BROTHER NOT BEEN THERE, I WOULD HAVE TRIED TO START THE CAR - WITH THE VERY HOT EXHAUST LINE / ? POSSIBLE MAJOR FIRE OR EXPLOSION. REPLACING AN APPARENTLY OK FUEL LINE WITH NEW OF THE SAME MAKE & MODEL CONCERNS ME. TOYOTA SHOULD INVESTIGATE THE ROOT CAUSE AND FIND OUT IF PART WAS FAULTY. THIS PROBLEM CAN COME UP AGAIN AT ANY TIME ANYWHERE ... CAN YOU RECOMMEND A COURSE OF ACTION. DO YOU HAVE ANY POWER OVER TOYOTA SERVICE - CAN THEY FOR EXAMPLE USE ADDITIONAL CLAMPS ETC ... THIS IS A MAJOR SAFETY ISSUE - WE COULD HAVE BEEN DEAD. THIS IS NOT SIMILAR TO A RADIATOR CAP WHERE THE FAULTY PART CAN CAUSE DAMAGE TO THE CAR ... THIS CAN ACTUALLY KILL PEOPLE WITHOUT WARNING. I HAVE ASKED THE SERVICE PERSON TO KEEP THE OLD PART - CAN YOU REQUEST THAT TOYOTA OR OTHER UNBIASED AGENCIES INVESTIGATE THE CAUSE OF THIS PROBLEM. THERE ARE SEVERAL REFERENCES ON INTERNET ABOUT SIENNA DAMAGED OR FAULTY FUEL TANK .. THE SITES ARE BLOCKED SO I CAN NOT READ DETAILS. *JB

JULY 15, 2006 NOTED THAT REAR HATCH WOULD NOT RISE WHEN COMMANDED NOR WOULD IT STAY UP WHEN OPENED MANUALLY. TOOK TO AUTHORIZED DEALER SHOP AND WAS TOLD THAT BOTH REAR HATCH STAYS (STRUTS) HAD LEAKS AND WOULD NEED TO BE REPLACED. QUOTE WAS 430$+ FOR REPAIR. VEHICLE IS LESS THAN 36 MONTHS OLD, BUT HAS MORE THAN 36,000 MILES. FOUND SIENNA OWNERS WEBSITE ON INTERNET WHICH DIRECTED ME TO TOYOTA TECHNICAL SERVICE BULLETIN #BO003-4. IDENTIFIES THIS PART AS A KNOWN DESIGN DEFICIENCY. *JB

THE POWER SLIDING DOOR DOES NOT STAY OPEN WHEN ON A DOWNHILL SLOPE - THE DOOR OPENS FULLY THEN CLOSES IMMEDIATELY. THE DEALER HAS TRIED TO FIX IT THREE TIMES WITHOUT SUCCESS. *NM

1) DRIVING ON HIGHWAY AT 65 MPH AND TOOK A ROCK THAT PUNCTURED MY AC CONDENSER ON MY 2004 TOYOTA SIENNA RESULTING IN AC FAILURE. 2) TOOK TO DEALER AND TOLD IT WAS NOT COVERED UNDER MY WARRANTY. THEY WOULD HAPPILY FIX IT FOR $862. *JB 3) DEALER TOLD ME I SHOULD HAVE HAD A FRONT BRA OR SCREEN COVERING MY GRILL BECAUSE THE CONDENSER WAS EXPOSED. I TOLD THEM IF THEY MADE ME AWARE OF THIS DESIGN PROBLEM WHEN I BOUGHT THE VEHICLE I WOULD HAVE. REPLACEMENT CONDENSER FOR $495, LABOR WILL COST OVER $350. NOT SOMETHING YOU WOULD EXPECT FOR A FAIRLY NEW CAR UNDER WARRANTY. *JB

AFTER PICKING UP OUR VEHICLE FROM NAPERVILLE TOYOTA SERVICE ON JUNE 20TH, 2006, WHERE IT WAS BROUGHT IN FOR AN OIL CHANGE AND CHECK-UP, IT WAS DISCOVERED THE REAR HATCH STRUTS HAD FAILED OVERNIGHT, SIMULTANEOUSLY, AND WITHOUT WARNING. THIS FAILURE CAUSED THE REAR DOOR TO OPEN AS USUAL BUT SUBSEQUENTLY SLAM DOWN ON THE VEHICLE OWNER WITH FULL FORCE ONTO THEIR HEAD. ALTHOUGH THE INJURY SUSTAINED WAS MINOR, THE REAR DOOR WAS UNABLE TO OPERATED AUTOMATICALLY AND HAD TO BE PHYSICALLY HELD OPEN TO LOAD OR UNLOAD ANY CARGO IN THE BACK. BOTH THE DEALERSHIP AND THE NATIONAL TOYOTA CONSUMER SERVICE HOTLINE WERE INFORMED OF THE SAFETY ISSUE. THE REPAIRS TO THE VEHICLE WERE QUOTED AT $430.00 BECAUSE THE WARRANTY WAS OVER BY ONLY 431 MILES. ( CASE # 200607080129). THERE WAS AN OFFER OF A 50 DOLLAR LABOR DISCOUNT UPON COMPLAINT. *JB

DT*: THE CONTACT STATED THE BUTTON ON THE KEY TO OPEN THE HATCH WAS DEPRESSED AND THE HATCH WENT UP, THEN IMMEDIATELY WENT DOWN AND WOULD NOT STAY OPEN. TO ENSURE THE HATCH WOULD STAY OPEN, THE CONTACT HAD TO HOLD IT UP. THE DEALERSHIP DETERMINED THE SHOCKS WERE DEFECTIVE AND THE SHOCKS WERE REPLACED.

2004 SIENNA HATCH FAILING (LIFT-GATE STRUTS). *NM

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT HEARD A LOUD POPPING NOISE WHEN HE OPENED THE DRIVE SIDE DOOR. THE DEALER STATED THAT THE DOOR HINGE CAUSED THE FAILURE AND THEY REPLACED THE HINGES. APPROXIMATELY ONE YEAR LATER, THE NOISE RECURRED. THE DEALER STATED THAT THE HINGE CAUSED THE FAILURE AGAIN. AS OF SEPTEMBER 14, 2007, THE DEALER HAD NOT REPAIRED THE VEHICLE. THE FAILURE MILEAGE WAS 29,879 AND CURRENT MILEAGE WAS 32,000.

FRONT PASSENGER SEAT BELT FOLDS OVER ON ITSELF WHEN PULLED TO ENGAGE. THIS PROHIBITS THE USE OF THE SEATBELT. DOES NOT HAPPEN EVERY TIME BUT PROBABLY OCCURS 15 TO 20 TIMES A YEAR. WHEN IT JAMS IF THE OCCUPANT DOES NOT KNOW HOW TO CORRECT THE PROBLEM THEY RIDE WITH NO SEATBELT PROTECTION. TOYOTA WASHES THEIR HANDS AND STATES THAT IT IS OUT OF WARRANTY. *TR

1. POWER SLIDING DOOR WORKED. 2. WENT TO OPERATE POWER DOOR, LOUD SOUND OF PLASTIC BREAKING, DOOR WOULD NOT OPEN OR CLOSE COMPLETELY. 3. AT HOME SAW THAT CABLE TO OPERATE POWER SLIDING DOOR HAD SNAPPED. CALLED DEALER SAID THEY WOULDN'T DO ANYTHING, OUT OF WARRANTY. CALLED TOYOTA SAID ISOLATED CASE SORRY CAN'T DO ANYTHING. CUT CABLE SO I WAS ABLE OPERATE DOOR MANUALLY. APPROX. 1 YEAR LATER CABLE ON OTHER DOOR SNAPPED. SAME PROCESS, SAME RESPONSE. *TR

I AM ORIGINAL OWNER OF 2004 TOYOTA SIENNA XLE LIMITED AND BEEN ALWAYS GARAGED STARTED DEVELOPING CRACKS ON DASHBOARD ON THE DRIVER'S SIDE BY THE AC VENT AND ABOVE STEERING WHEEL. I AM CONCERNED ABOUT THIS CRACKS AS POTENTIALLY PREVENTING AIRBAGS FROM DEPLOYING PROPERLY OR MAY BE DEPLOYING PREMATURELY. *THIS IS SAFETY PROBLEM! DASHBOARD CRACKS WAS NOTICED AT 60,000 MILEAGE AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A COMPLAINT WAS FILED. THOUSANDS OWNERS OF TOYOTA SIENNA 2004 HAVE SAME PROBLEM WITH CRACKS ON DASHBOARD WITH SPREADING ALL OVER TO PASSENGER SIDE IN AIRBAG AREA- ?MANUFACTURER TOLD ME THAT I AM ONLY ONE HAVE THIS AND VAN IS OUT OF WARRANTY?. HTTP://WWW.AUTOMOTIVEFORUMS.COM/T959673-DISCUSS2004_SIENNA_CRACKED_DASHBOARD.HTML * SQUEAKING NOISE COMING FROM UNDER VAN OR MOTOR - GASKET FOR CENTER PIPE WAS REPLACED BUT PROBLEM CAME BACK AND NOW ALSO WHEN THE AIR CONDITIONING IN USE MORE NOSE -THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING THE TECHNICIAN ADVISED THE CONTACT THAT THE AIR CONDITIONING COMPRESSOR WOULD HAVE TO BE REPLACED -$1500. * THE REAR DRIVER AND PASSENGER SIDE SLIDING DOORS IS SCRATCHING THE UPPER RIGHT CORNER OF BODY WHEN CLOSING AND ITS STARTED WHEN MILEAGE WAS ONLY 9,177. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE HINGES WAS REPLACED. THE SLIDING DOOR FAILURE RECURRED SHORTLY AFTER AND RECOMMENDED AGAIN TO REPLACE HINGES. ALSO POWER DOOR CABLE ASSEMBLIES DID FAIL AND WAS REPLACED I PAID FOR THE INSTALL AND REIMBURSED LATER , BUT MANUFACTURER DO NOT WANT TO REPLACE HINGES WHAT SHOULD BE PART OF POWER DOOR WARRANTY ENHANCEMENT . AGAIN THOUSANDS TOYOTA SIENNA OWNERS HAVE PROBLEM WITH SLIDING DOORS SCRATCHING UPPER CORNER WITH BODY RUST LATER AS RESULT ,TRANSMISSION LEAKS AND AC FAILURE BUT MANUFACTURER DENIED THE DEFECTS.THE APPROXIMATE CURRENT MILEAGE ON THIS IS VEHICLE 72,000.THIS IS A $38K LEMON ! *TR

OUR 2004 TOYOTA SIENNA SUDDENLY STOPPED AND LOST POWER. FUEL STARTED LEAKING UNDERNEATH THE CAR. THE FIRE DEPARTMENT ARRIVED AND SAID A FUEL HOSE HAD COME UNDONE. I TOOK THE CAR TO SPRINGFIELD TOYOTA AND THEY SAID IT MIGHT BE RELATED TO A PREVIOUS RECALL ON FUEL TANK REPLACEMENT. THEY DID NOT KNOW IF A TSB WAS OUT ON THIS. A VERY UNSAFE POTENTIAL. TOYOTA REPLACE THE FUEL LINE AND REPLACED A CRACKED CLIP. *NM

2004 TOYOTA SIENNA WITH 39,000 MILES. STEERING SHAFT ASSEMBLY FAILED - NEARLY IMPOSSIBLE TO MANEUVER CAR. FAILURE OCCURRED SUDDENLY, AS IF POWER STEERING SYSTEM FAILED. FAILURE BLAMED ON RUBBER BOOT. CORRECTIVE ACTION: STEERING SHAFT ASSEMBLY REPLACED AT CONSUMER COST. OLD PART IS AVAILABLE FOR GOVERNMENT VIEWING. SUDDEN FAILURE COULD HAVE CAUSED LOSS OF VEHICLE CONTROL AND ACCIDENT AT HIGH SPEEDS. TOYOTA REFUSED TO COVER REPAIR DUE TO MY NOT HAVING 30,000 MILES SERVICE PERFORMED AT LOCAL TOYOTA DEALERSHIP! *JB

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHEN CLOSING THE REAR DRIVERS SIDE SLIDING DOOR IT FAILED AND WOULD NOT CLOSE. THE CONTACT HAD TO DRIVE WITH THE DOOR TIED TOGETHER BY A ROPE TO KEEP IT IN PLACE WHILE DRIVING. THE DEALER INSPECTED THE VEHICLE AND MADE THE NECESSARY REPAIRS TO CORRECT THE FAILURE AT NO COST. TWO YEARS LATER, THE DRIVERS SIDE REAR SLIDING DOOR WOULD NOT CLOSE, HOWEVER, AFTER SEVERAL ATTEMPTS, THE CONTACT WAS ABLE TO CLOSE THE DOOR AND CURRENTLY IS UNABLE TO OPEN IT. THE PASSENGER REAR SLIDING DOOR IS CURRENTLY FAILING AND IT WILL NOT CLOSE PROPERLY AND OPENED WHILE DRIVING WITHOUT WARNING. THE CONTACT WAS ADVISED THAT THE MOTOR IN THE DOOR FAILED HE WOULD BE RESPONSIBLE FOR PAYING FOR THE REPAIRS. THE CONTACT IS IN THE PROCESS OF TAKING THE VEHICLE TO THE DEALER FOR FURTHER INSPECTION PER THE MANUFACTURER INSTRUCTIONS. THE FAILURE MILEAGE WAS 28,000 AND THE CURRENT MILEAGE WAS 109,000.

PROBLEM WITH STEERING SYSTEM IN 2004 TOYOTA SIENNA. NOISE IN STEERING. TOYOTA REPAIR SHOP INDICATED STEERING INTERMEDIATE NEEDS TO BE REPLACED BECAUSE IT WAS BAD. I BELIEVE STEERING SYSTEM IS A MANUFACTURING DEFECT. *JB

2004 TOYOTA SIENNA, LEFT OUTSIDE IN LONG TERM PARKING FOR THREE WEEKS, DURING THAT TIME IT RAINED A LOT. UPON RETURN AND BACKING OUT OF PARKING SPOT, A POPPING SOUND WAS HEARD. SINCE THEN EVERY TIME THE BRAKE IS DEPRESSED A THUMPING NOISE CAN BE HEARD FROM THE TIRE. INSPECTION OF THE TIRE DIDN'T REVEAL ANYTHING STUCK IN THEM THAT WOULD CAUSE THE NOISE. AFTER BRINGING IT TO THE DEALER FOR SERVICING, THE TECHNICIAN EXPLAINED THAT RUST BUILD ON THE ROTOR ACTUALLY FUSED TO THE BRAKE PAD THUS CAUSING THE POPPING NOISE. THE THUMPING NOISE WHEN THE BRAKE IS APPLIED IS CAUSED BY THE BRAKE PAD RUBBING AGAINST THE RUST ON THE ROTOR. TOYOTA MOTOR CORP. HAS REFUSED AND SO HAS THE DEALER TO REPLACE THE ROTOR SINCE THEY SAY IT IS A WEAR AND TEAR ITEM AND HAS EXCEEDED THE WARRANTY PERIOD SO I WILL HAVE TO COME UP WITH THE MONEY TO REPLACE THEM. THERE SHOULD NOT BE THAT MUCH RUST ON ANY PART OF AN 04 SIENNA THAT IT WOULD FUSE TO ANOTHER PART OF THE VEHICLE. THIS IS A DEFECT AND SHOULD BE HANDLED BY THE MANUFACTURER. *JB

DT*: THE CONTACT STATED THAT THE VEHICLE PRESENTED A STRESS CRACK TO THE WINDSHIELD WHILE PARKED. THE VEHICLE WAS TAKEN TO THE DEALERS WHO DETERMINED THAT VEHICLE SHOULD BE TAKEN TO THE INSURANCE COMPANY AND THAT THE CRACK TO THE WINDSHIELD WAS NOT PART OF A DEFECT. THE MANUFACTURER WAS ALSO CONTACTED AND REFUSED INSPECTION OF THE VEHICLE. THE WINDSHIELD HAD NOT BEEN REPLACED.

RIGHT NOW OUR MIDDLE ROW SEATBELT IS NOT RETRACTING. I SEE THE RECALL NOTICE AND AM TAKING IT IN. OUR OTHER ISSUE IS THIS. ABOUT A YEAR AGO, WHEN THE CAR WAS ONLY TWO YEARS OLD BUT OVER 36,000 MILE WARRANTY, OUR AUTOMATIC SLIDING SIDE DOORS BEGAN TO MALFUNCTION. THE ONE ON THE DRIVER'S SIDE HAS TO BE MANUALLY CLOSED AND THE ONE ON THE PASSENGER SIDE IS SLUGGISH TO RESPOND. WE THOUGHT IT WAS A BATTERY OR ALTERNATOR PROBLEM. BOTH WERE REPLACED. THE PROBLEM REMAINED SO WE TOOK THE SIENNA IN TO THE DEALER. THE DEALER REPORTED THAT BOTH DOOR MOTORS WOULD NEED TO BE REPLACED AT A COST OF OVER $6,000. *TR

DT*: THE CONTACT STATED THE ORIGINAL TIRES FOR THE VEHICLE WERE BALD AT 17,000 MILES. THE DEALERSHIP REPLACED THE TIRES WITH ANOTHER BRAND; THOSE TIRES ARE NOW BALD AT 30,000 MILES AND NEED TO BE REPLACED. THERE HAS BEEN NO INSPECTION FOR THE PROBLEM WITH THE VEHICLE.

HEADLIGHT, HID, PASSENGER SIDE. LENS FILLED WITH WATER (CONDENSATION?) AND WOULD NOT DRY. WATER WOULD ACTUALLY STREAM DOWN THE INSIDE OF THE LENS. SOON MY HID BULB STOPPED WORKING. DEALER WANTED $350.00 FOR A NEW BULB. I TOLD THE DEALER I HAD SWITCHED THE DRIVER AND PASSENGER BULBS AND THEY BOTH WORKED ON THE DRIVER SIDE AND NEITHER WORKED ON PASSENGER SIDE. DEALER THEN QUOTED $1,000 FOR NEW HEADLIGHT ASSEMBLY. DEALER TOLD ME THE WATER IN THE PASSENGER SIDE LENS WAS NORMAL BUT HAD NO EXPLANATION FOR WHY THE DRIVER SIDE WAS DRY. I DID AN INTERNET SEARCH AND ALSO CHECKED SIENNACLUB.ORG AND FOUND VERY MANY COMPLAINTS ABOUT WET PASSENGER SIDE LENSES AND PASSENGER SIDE FAILED HID BULBS. BY THE WAY, I BOUGHT A NEW SYLVANIA HID BULB, NEW IN THE BOX ON E-BAY FOR $45.00 (DEALER WANTED $350.00 FOR THE BULB!) TOYOTA CARE DENIED MY REQUEST FOR NO-CHARGE REPLACEMENT OF THE PASSENGER SIDE HEADLIGHT LENS ASSEMBLY. *TR

DT*: THE CONTACT STATED A LOUD RATTLING NOISE WAS HEARD COMING FROM THE ENGINE COMPARTMENT OF THE VEHICLE EVERY TIME IT WAS STARTED. THERE WERE NO INDICATIONS OF ANY ADDITIONAL PROBLEMS. THE VEHICLE WAS TAKEN TO A SALES DEALER THREE TIMES, AND THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. UPDATE ONH 06/05/2006. *AK

2004 TOYOTA SIENNA VAN TAILGATE DROPS, HYDRAULIC NOT FUNCTION FELL ON MY HEAD IT IS PERMANENTLY MALFUNCTIONING. *JB

5 YEAR OLD SON HAD WRIST BROKEN BY AUTOMATIC SLIDING DOOR IN MINIVAN. DOOR CLOSED ON HIS WRIST, FRACTURING BOTH ARM BONES. DOOR CLOSED ON HIS ARM AND DID NOT RE-OPEN IMMEDIATELY AS DOOR IS DESIGNED TO DO. *NM