2004 Toyota Sienna Complaint Log

TL*-THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH THE BRAKES BEGAN TO ENGAGE WITHOUT PRESSURE APPLIED TO THE BRAKE PEDAL. THERE WAS AN ILLUMINATION OF THE ANTI-LOCK BRAKE SYSTEM WARNING LIGHT. THE FAILURE WAS A FIRST TIME OCCURRENCE. THE VEHICLE WAS TAKEN TO THE DEALER FOR SERVICE REPAIR. THE TECHNICIAN REPLACED THE STEERING ANGLE SENSOR. THE FAILURE MILEAGE WAS 68,734. THE CURRENT MILEAGE WAS 160,000.

VEHICLE HAS SUDDENLY BECOME VERY HARD TO STEER. MUCH FORCE IS REQUIRED TO TURN WHEELS AND CORNERING IS VERY "JERKY". THE DEALER ADVISES A NEW STEERING SHAFT ASSEMBLY IS REQUIRED. THIS IS NOT CONSIDERED WARRANTY WORK. I CAN NOT FATHOM HOW MALFUNCTIONING OF THE STEERING ASSEMBLE AFTER THREE YEARS IS NOT A MANUFACTURER DEFECT. *JB

TL* - THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE DRIVING THE VEHICLE AT VARIOUS SPEEDS THE DRIVER'S SIDE AND PASSENGER'S SIDE SLIDING DOORS WILL OPEN WITHOUT WARNING. THE CONTACT HAD NOT TAKEN THE VEHICLE TO A REPAIR SHOP FOR A DIAGNOSIS. THE FAILURE MILEAGE WAS 130,000, AND THE CURRENT MILEAGE WAS 142,000.*AK

THE DRIVER SIDE REAR PASSENGER SLIDING DOOR MOTOR BURNED UP AND DESTROYED THE CABLE AND THE DOOR HINGES BROKE AND WENT OFF TRACK. WE WERE TOLD IT WAS NOT UNDER WARRANTY AND WOULD BE $1700 TO FIX. *TR

IN DECEMBER, 2006, MY TAILGATE CLOSED ON ITS OWN, INJURING MY WIFE. TOYOTA REPLACED THE REAR STAYS (STRUTS) UNDER WARRANTY, INCLUDING THE ADDITION OF SOME BRACKETS. AT FIRST EVERYTHING WAS FINE. BUT WHEN THE WEATHER TURNED COLDER (BELOW 20F), THE REAR HATCH WOULD NOT OPEN ON ITS OWN UNLESS OPENING UNDER POWER. AND THEN A COUPLE OF DAYS AGO (STILL VERY COLD), THE HATCH CLOSED ON ITS OWN UNDER POWER AGAIN. THIS TIME, MY DAUGHTER AND I WERE BOTH IN ITS PATH, BUT FORTUNATELY, SO WAS A SHOPPING CART. THERE WERE FORTUNATELY NO INJURIES THIS TIME. I AM FRUSTRATED THAT JUST 45 DAYS AFTER THE PROBLEM WAS "REPAIRED" IT IS ALREADY HAPPENING AGAIN.

TL*- THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT EXPLAINED THAT THE REAR DOOR LIFTGATE DID NOT STAY OPEN WHEN USED. THE CONTACT WOULD PUSH THE KEY FOB TO OPEN THE AUTOMATIC REAR DOOR AND THE DOOR WOULD OPEN. AFTER A SHORT PERIOD OF TIME THEY WOULD CLOSE WITHOUT WARNING. THE DOOR NORMALLY HAS A CHIME TO ALERT THE CONTACT WHEN THE DOOR IS CLOSING, BUT WHEN IT CLOSES IN ERROR THERE ISN'T A CHIME TO ALERT THE CONTACT OF THE CLOSING. THE CONTACT HAS BEEN HIT SEVERAL TIMES BECAUSE OF THIS FAILURE. *AK UPDATED 2/27/2007 -OVER THE PAST FEW WEEKS THE REAR DOOR WOULD CLOSE IMMEDIATELY AFTER BEING OPENED. THE VEHICLE WAS TAKEN TO THE DEALER BUT HEY DID NOT FIX IT. *NM

THE SLIDING DOORS ON MY 2004 TOYOTA SIENNA FREEZE UP IN THE WINTER. THIS CONCERNS ME BECAUSE I CAN NOT OPEN THE DOORS. THEREFORE MY CHILDREN NEED TO CLIMB INTO THE FRONT OF THE VAN TO GET OUT OR CLIMB IN THE BACK AND EXIT THE VEHICLE THROUGH THE HATCHBACK. THEY MUST ALSO ENTER THE VAN THROUGH THE FRONT DRIVER'S DOOR OR THE FRONT PASSENGER DOOR. IN THE EVENT OF AN EMERGENCY, MY CHILDREN WILL BE AT RISK BECAUSE THEY ARE NOT ABLE TO EXIT THE VEHICLE PROPERLY. *TR

AUTO POWERED REAR DOOR; WHEN POWERED OPENED WILL OPEN ALL THE WAY AND A FEW SECONDS LATER SUDDENLY CLOSE WITHOUT WARNING. IT HAS HAPPENED A FEW TIMES, ONLY IN COLD WEATHER. THIS HAS HAPPENED AFTER TOYOTA FIXED THE HATCH STUDDERING PROBLEM. I WAS INJURED (BRUISED) IN THE HEAD DUE THE DOOR HITTING ME AS IT AUTOMATICALLY CLOSED BY ITSELF (NOTE IT DID NOT STOP CLOSING AFTER IT HIT MY HEAD). *NM

TOYOTA 2004 LE SIENNA. DRIVING ON STRAIGHT, DRY, ROAD ABOUT 30-40 MPH. VSC SUDDENLY LIGHT TURNED ON UNEXPECTEDLY, FOLLOWED BY LOUD BEEPING NOISE. VAN APPEARED TO HESITATE. CAN'T GO MORE THAN 40 MPH. I WAS GLAD THAT THERE WAS NO CAR BEHIDE ME OTHERWISE THERE WOULD HAVE BEEN AN ACCIDENT. VAN WAS BROUGHT INTO DEALER (TOYOTA OF PALO ALTO, CA). THEY FOUND NO ERROR CODE. *NM

ENGINE FAILURE DUE TO OIL GUMMING. *NM

FRONT DRIVER SEAT HEATER QUIT WORKING. *TR

THE POWER DOOR ON OUR 2004 TOYOTA SIENNA STARTED FAILING BEFORE THE VEHICLE WAS 4 YEARS OLD. THE DOOR HAS DIFFICULTY OPENING AND CLOSING LEAVING US TO FACE THE POSSIBILITY OF DRIVING WITH THE DOOR OPEN AND POSSIBLY HAVING A CHILD IN THE SEAT NEXT TO IT. THIS IS THE PRIMARY VEHICLE FOR MY WIFE AND CHILDREN AND I AM CONCERNED THEY WILL BE STRANDED OR PLACED IN AN UNSAFE SITUATION. TOYOTA DIAGNOSED IT AS NEEDING A MOTOR& CABLE ASSEMBLY, CENTER HINGE AND BRACKET. THE REPAIR ESTIMATE IS $1,474.60. WE HAVE TRIED TO WORK WITH TOYOTA ON THIS BUT HAVE NOT HAD ANY SATISFACTION. *TR

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE REAR LIFT GATE CLOSES UNEXPECTEDLY AND ON ITS OWN. SHE STATED THAT IT CLOSES WITH SUCH FORCE, THAT IT MAKES IT VERY DIFFICULT TO RE-OPEN. THE DEALER AND THE MANUFACTURER HAVE NOT BEEN NOTIFIED. THE FAILURE HAS CAUSED THE CONTACT'S HUSBAND TO SUSTAIN A STRAINED BACK. THE VIN AND ENGINE SIZE WERE UNKNOWN. THE CURRENT MILEAGE WAS 20,000 AND FAILURE MILEAGE WAS 15,000.

2004 TOYOTA SIENNA MINIVAN: OVER A DOZEN TIMES THE AUTOMATIC REAR TAIL HITCH HAS COME DOWN WITHOUT WARNING AND TRIED TO CLOSE ITSELF COMPLETELY. THE DOOR TRAPS YOU BETWEEN IT AND THE REAR BUMPER, ONCE HURTING MY CHILD. TOYOTA AND THE DEALERSHIP SAID THIS WAS NOT UNDER WARRANTY AND THAT THERE WAS NO RECALL YET THIS SEEMS TO BE A PROBLEM THEY ARE HEARING MORE FREQUENTLY. THE DEALERSHIP REPAIRED THE DOOR AT OUR COST. *JB

3RD ROW MIDDLE SEAT IS EQUIPPED WITH A CEILING DROP DOWN SEAT BELT FOR THE SHOULDER ASSEMBLY. THE ASSEMBLY IS TO HOOK INTO A HOLDER IN THE CEILING WHEN NOT IN USE. WHEN PULLED FROM THE CEILING IT ATTACHES TO THE LAP BELT FOR USE BY THE REAR MIDDLE OCCUPANT. THE ASSEMBLY DOES NOT STAY HOOKED AND WILL FALL OUT OF THE CEILING HOLDER AFTER DRIVING A MILE OR TWO, STRIKING THE OUTER REAR (PASSENGER SIDE) OCCUPANT IN THE HEAD. HAPPENS CONSTANTLY, DEALER SAYS THERE IS NO FIX. *TR

2004 TOYOTA SIENNA SUNROOF EXPLODED. CUSTOMER STATES THE GLASS IN THE SUNROOF EXPLODED WHEN SHE WAS TAKING OFF FROM A STOP LIGHT. SHE STATES THAT THE WEATHER WAS COOL AND NOT HOT. *KB THE CONSUMER STATED THE GLASS DID STAY IN TACT. *JB

THE REAR LIFT GATE LOST ITS FULL UP POSITION AND RAPIDLY CAME DOWN. THE POWER CLOSE FUNCTION KICKED IN WAS NEAR IMPOSSIBLE TO PUSH BACK TO KEEP IT FROM CRUSHING ME. THE PRESSURE SENSOR DID NOT SEEM TO FUNCTION. THE REAR LIFT GATE IS CURRENTLY USELESS BUT POSES A MAJOR SAFETY CONCERN WITH KIDS IN OUR FAMILY. THE DEALER HAS NOT SHOWN THE EXPECTED SENSE OF URGENCY IN GETTING THIS PROBLEM FIXED. THIS IS OUR FIRST NEW TOYOTA AND I AM TERRIBLY DISAPPOINTED WITH THIS SITUATION, THIS WILL CERTAINLY AFFECT MY DECISION TO BUY ANOTHER TOYOTA BRAND IF THE PROBLEM IS NOT ADDRESSED TO MY SATISFACTION. *JB

I HAVE A TOYOTA SIENNA 2004 XLE. IN LATE DECEMBER 2006, WE STARTED HAVING PROBLEMS WITH THE POWER REAR DOOR CLOSING ONCE OPENED. I JUST RESEARCHED AND LEARNED OF CASE EA06020 OF THE INVESTIGATION INTO THIS PROBLEM. THE DOOR IS COMPLETELY NON-FUNCTIONING, SOMETIMES CLOSING SLOWLY AND SOMETIMES SLAMMING WITH SUCH FORCE WE WERE AFRAID IT WOULD TAKE OFF AN ARM OR LEG. THE DOOR CAME SLAMMING DOWN ON OUR SON'S LEG WHO LUCKILY HAD A SKI BOOT ON WHICH PROTECTED HIM FROM HIS FOOT BEING SEVERELY DAMAGED. TOYOTA SAYS IT NEEDS NEW STRUTS AND WILL NOT PAY TO CORRECT THE PROBLEM. AFTER MY RESEARCH IT SEEMS THAT EVEN THE NEW STRUTS THEY ARE INSTALLING DO NOT WORK. WE HAVE NOT HAD THE STRUTS REPLACED - WE JUST DON'T USE THE DOOR UNLESS WE HAVE AN ADULT TO PHYSICALLY HOLD IT OPEN. WE DID SEE FLUID LEAK FROM THE STRUTS WHEN THE PROBLEM STARTED IN DECEMBER 2006. WE ARE HOPING TOYOTA WILL HAVE TO RECALL THIS SERIOUS PROBLEM AND FIX IT CORRECTLY. *JB

VEHICLE HESITATES WHEN ACCELERATOR IS PRESSED. VEHICLE 'SURGES' AT TIMES WHEN BRAKE IS DEPRESSED. SIMILAR TO OTHER COMPLAINTS NOTED IN THIS SECTION, MY SIENNA HAS A ROUGH TRANSMISSION, TIRES OCCASIONALLY SPIN OUT WITH NORMAL ACCELERATION FROM A PARKING LOT, TOLL BOOTH, ETC. REPEATED TRIPS TO DEALERSHIP BRING NO SATISFACTION: RESPONSE FROM DEALER IS THAT VEHICLE IS OPERATING WITHIN STANDARDS. *NM

2004 TOYOTA SIENNA MINIVAN POWER LIFT GATE CLOSES IN AN UNCOMMANDED MANNER. THIS HAS HAPPENED WITH SEVERAL TIMES WITH MYSELF AND MY WIFE WHILE LOADING ITEMS IN THE REAR OF THE VAN. I FEAR THAT IT IS A REAL SAFETY ISSUE IF MY WIFE OR CHILD WOULD HAPPEN TO BE UNDER THERE AND NOT MOVE OUT OF THE WAY FAST ENOUGH. *NM

2004 TOYOTA SIENNA LIFT-GATE STRUTS ON THE REAR HATCH FAILED. BOTH STRUTS LEAKED, THEN COMPLETELY FAILED CAUSING THE LIFT GATE TO FALL. LIFT GATE NO LONGER STAYS OPEN, BUT COMPLETELY DROPS. *JB

IN THE WINTER OF 2006 THE GAS STRUTS THAT SUPPORTED THE REAR CARGO DOOR FAILED. THE STRUTS DID NOT FAIL COMPLETELY. IT APPEARS THAT SOME, BUT NOT ALL, OF THE GAS THAT CHARGES THE STRUTS HAS LEAKED OUT. THE PROBLEM MANIFESTS ONLY IN THE COLD WEATHER WHEN THE GAS VOLUME IN THE STRUTS IS LESS DUE TO THE COLD. IN THE SUMMER THE STRUTS PERFORM NORMALLY. *TR

1. NOTHING 2. HATCH WOULD NOT STAY UP/ FELL DOWN ON PERSON TRYING TO PUT STUFF IN HATCH 3. DEALERSHIP IS ORDERING PART. *JB

DT*: THE CONTACT STATED THE FRONT DRIVER SEATBELT BUCKLE DID NOT STAY LATCHED. THE RELEASE BUTTON ON THE SEATBELT WAS DEPRESSED A COUPLE TIMES, AND THEN THE BUCKLE LATCHED. AFTER THIS INCIDENT, THE SEATBELT NO LONGER STAYED LATCHED AT ALL. THERE WAS AN AUDIBLE CLICK WHEN THE BUCKLE WAS FORCEFULLY LATCHED INTO PLACE. ALSO, THE CONTACT STATED THAT THERE WAS DIFFICULTIES RELEASING THE BUCKLE AFTER THE FIRST INCIDENT. THE BUCKLE WAS FREE OF DIRT AND OTHER CONTAMINANTS. THERE WERE NO PICTURES OF REPAIR INVOICES AVAILABLE. THE DEALER WAS CONTACTED, WHO DETERMINED THAT THE COMPONENT WAS NOT UNDER ANY RECALL.

IN DECEMBER WE TOOK OUR 2004 SIENNA IN BECAUSE THE REAR LIFTGATE BEGAN CLOSING ON US EXPECTEDLY. WE HAVE 3 YOUNG CHILDREN AND FEAR THEY WILL BE SERIOUSLY INJURED OR KILLED. I SEE THERE IS AN INVESTIGATION INTO THIS EXACT PROBLEM. BOTH TOYOTA CORPORATE & THE DEALERSHIP HAVE REFUSED TO FIX IT BECAUSE IT IS OUT OF WARRANTY. *NM

I WAS PULLING SLOWLY INTO A PARKING SPACE AND MY 2004 SIENNA VAN UNCONTROLLABLY ACCELERATED AND SMASHED INTO A BUILDING. *JB

THE TWO SLIDING DOORS ON MY 2004 TOYOTA SIENNA KEEP FREEZING SHUT IN COLD WEATHER. DEALER CLEANED AND LUBRICATED THE DOORS BUT THAT DIDN'T HELP. DEALERS NEXT SUGGESTION IS TO REPLACE THE CABLES IN THE DOOR FOR $700/DOOR BUT CAN'T GUARANTEE THAT WILL FIX THE PROBLEM. MY TWO CHILDREN HAVE TO ENTER THE VAN THROUGH THE BACK HATCH. IF AN ACCIDENT OCCURRED, THE KIDS WOULD HAVE TO CRAWL OVER THE FRONT SEATS TO EXIT THE VAN SINCE THE SIDE DOORS ARE FROZEN SHUT AND THE BACK HATCH DOESN'T OPEN FROM INSIDE THE VAN. *JB

THE POWER LIFT GATE HAS TWICE REVERSED OPERATION FOR NO APPARENT REASON AND WITHOUT WARNING. THE FIRST TIME I NOTICED AND WAS ABLE TO MOVE OUT OF THE WAY. THE SECOND TIME, MY WIFE WAS ABOUT TO WALK UNDER IT AND ENDED UP HITTING HER HEAD RATHER HARD ON IT. THE VAN IS ALMOST 3 YEARS OLD. IT IS CURRENTLY AT THE DEALERSHIP SERVICE CENTER, WHO INITIALLY SUSPECTED THE CAUSE TO BE SOME SENSORS WITHIN THE LIFTGATE. *JB

IN WINTER TIME, ONLY REAR VENTS BLOW COLD AIR EVEN IF THE REAR THERMOSTAT SWITCH ON RED COLOR. DEALER INSPECTED AND SAID THAT IS NORMAL. LEAVE THE VAN RUNNING FOR 25 TO 40 MINUTES UNTIL GET WARM AIR. ALL LAST WINTER I HAD TO TURN OFF REAR VENTS. *TR

INTERMITTENTLY THE BACK LIFT DOOR ON OUR 2004 TOYOTA SIENNA XLE MINIVAN CLOSES UNEXPECTEDLY. SO FAR, NO ONE HAD BEEN INJURED BY THE CLOSING DOOR, BUT WE HAVE HAD A COUPLE OF VERY CLOSE CALLS. THIS HAPPENS WHEN ONLY THE DOOR HAS BEEN RAISED USING THE REMOTE CONTROL AND MOST OFTEN ON COOL WET DAYS.. *NM

I THINK MY 2004 TOYOTA SIENNA LE HAS A PROBLEM, I CAN NOT CONTROL THE TEMPERATURE. IT'S EITHER TOO TOO HOT OR TOO TOO COLD. IT DOES IT BY ITSELF. IN THE MORNING WHEN I START THE CAR I USUALLY SET THE TEMPERATURE FOR BOTH FRONT AND REAR ALL THE WAY TO HOT POSITION. AFTER 15 OR 20 MINUTES WHEN I START DRIVING THE HOT AIR STARTS COMING FOR FRONT AND IN THE BACK IT STAY TOO COLD. THEN AFTER I REACH MY DISTANCE AND SHUT DOWN THE ENGINE THEN AFTER A COUPLE OF HOUR START THE VAN HEADING HOME ( TEMPERATURE CONTROLLER STILL IN THE HOT POSITION) IT STARTS TO BLOW HOT AIR BY ITSELF. EVEN IF I TRIED TO PUT THE TEMPERATURE CONTROLLER IN THE COLD POSITION IT STAY THERE BLOWING HOT AIR UNTIL I PARK THE CAR AND SHUT DOWN THE CAR AND LEAVE IT FOR A WHILE. I WENT TO THE DEALER AND HE TOLD ME EVERYTHING LOOKS OKAY AND THERE IS NO PROBLEM. HE DID NOT EVEN TEST ANYTHING) HE JUST TOLD ME WATCH IT AND COME BACK AGAIN. I CHECK ON LINE THERE A COUPLE OF PEOPLE HAVE THE SAME PROBLEM. THANKS. *NM

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE PARKED, THE CONTACT NOTICED A CRACK ON THE PASSENGER SIDE DASHBOARD WHERE THE FRONT AIR BAG WAS LOCATED. THE CONTACT STATED THAT PIECES OF THE DASHBOARD WERE DETACHING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIANS STATED TO THE CONTACT THAT THE DASHBOARD WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.

TOYOTA SIENNA 2004 WITH POWER LIFT GATE. OPENED THE LIFT GATE ON THE VAN WE JUST PURCHASED AND THE LIFT GATE STARTED TO COME BACK DOWN HITTING MY WIFE IN THE HEAD WHILE SHE WAS TRYING TO LOAD SOMETHING INTO THE VAN. *NM

DT*: THE CONTACT STATED WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, THE LIFTGATE WAS OPENED BUT THE DOOR MALFUNCTIONED AND CLOSED HITTING THE CONTACT ON THE HEAD AND THE BACK OF THE SHOULDER. THE IMPACT OF THE LIFTGATE KNOCKED THE CONTACT HALFWAY INSIDE THE VEHICLE. THERE WERE NO WARNING SIGNALS PRIOR TO THE INCIDENT. THE VEHICLE WAS NOT TAKEN TO THE SERVICE DEALER FOR REPAIRS. THE MANUFACTURER WAS ALERTED WHO PROVIDED A CLAIM #.

MY 2004 TOYOTA SIENNA RUN FLAT TIRES, MADE BY DUNLOP HAVE WORN OUT AT 24,000 MILES. *JB

THE LIFTGATE ON MY 2004 TOYOTA SIENNA CLOSES UNINTENTIONALLY AND UNEXPECTEDLY. THIS PROBLEM STARTED A COUPLE OF MONTHS AGO. IT HAS TRAPPED ME SEVERAL TIMES NOW. I HAVE TO USE THE KEY (IN MY HAND OR POCKET) TO GET IT TO REOPEN. IT CLOSES SILENTLY SO THAT YOU DON'T KNOW THAT IT IS HAPPENING UNTIL IT IS TOO LATE. IT POSES A VERY DANGEROUS SITUATION FOR MY WIFE AND KIDS (9 AND 12) IF THEY WERE TO BE TRAPPED. I NOW AM CONSCIOUS OF THIS FAILURE AND WATCH FOR THE DOOR CLOSING AND SIMPLY QUICKLY MOVE OUT OF THE WAY. *NM

I HAVE CONCERN WITH TIRES AND LOW PRESSURE LIGHT ILLUMINATION . I HAD 15K SERVICE AT DEALER ON JULY 22, 2006 WITH 15,423 MILEAGE AND THEY SAID THE TIRE WEAR PATTERN FOR FOUR TIRES IS OK. ALSO DEALER ADJUSTED, INSPECTED AND ROTATED THE TIRES AT THAT TIME. BUT DURING 2,000 MILES DRIVES AFTER SERVICE, THE LOW PRESSURE LIGHT WAS KEEP COMING ON EVEN THOUGH I KEPT THE PROPER PRESSURE IN THEM. SO I WENT TO FIRESTONE FOR CHECK UP AND THEY INFORMED ME THAT I NEED NEW REAR TIRES. I WENT TO COSTCO FOR 2ND OPINION ON NOVEMBER 22, 2006 WITH 17,647 MILEAGES AND THEY INFORMED ME THAT I NEED TWO NEW REAR TIRES DUE TO WORN OUT. I WAS PRETTY UPSET AT UNUSUAL RAPID WORN OUT RIGHT AFTER MANUFACTURERS RECOMMENDED 15K SERVICE. I SEND THE LETTERS TO TOYOTA BUT THEY DON'T EVEN SEND A REPLY LETTER. *JB

DT*: THE CONTACT STATED WHILE DRIVING 40 MPH OR AT VARIOUS HIGH SPEEDS ON NORMAL BRAKING CONDITIONS, THE AUTOMATIC BRAKING ENGAGED INTERMITTENTLY AND THE WHEELS LOCKED UP. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO UPON EXAMINATION DETERMINED THAT THE STEERING ANGLE SENSOR FAILED. THE DEALER ALSO STATED THAT THERE WAS A NHTSA SERVICE BULLETIN # 10011806 REGARDING THE SERVICE BRAKES, HYDRAULIC. THE VEHICLE WAS TAKEN TO THE DEALER FOR FURTHER REPAIRS.

FAILURE OF THE REAR HATCH SUPPORT MECHANISM ,MAKING THE HATCH EXTREMELY DIFFICULT TO RAISE, AND WHEN RELEASED CAUSES IT TO CRASH DOWN WITH GREAT FORCE ON TOP OF A PERSON THAT MAY BE UNDER IT.*AK

REAR POWER HATCH CAME DOWN ON MY BACK 2 TIMES ABOUT AN 1 HOUR APART. ABOUT A MONTH AGO THEY REPLACED THE REAR STRUTS FOR THE SAME PROBLEM, THE HATCH CAME DOWN ON A CAR WASH ATTENDANT. *NM

BACK DOOR (GATE) STARTED TO FALL DOWN AT COLDER TEMPERATURES (APPROX. 50 F). AFTER COUPLE OF MONTH THE GATE DOESN'T STAY UP ANYMORE. IT JUST FALLS DOWN. ALSO, WHITISH SPOTS STARTED TO APPEAR ON THE DASHBOARD IN THE AREA WHERE THERE IS AN AIRBAG IS LOCATED. *JB

MY PROBLEM STARTED APPROXIMATELY BACK IN NOV 2006. I HAVE A 2004 TOYOTA SIENNA THAT HAS IT'S DRIVER SIDE DOOR HINGE/LATCH DEFECTIVE. IT STARTED MAKING A CLICKING SOUND WHEN THE DOOR IS OPENED ALMOST AS IF IT IS GETTING CAUGHT. NOW THAT MY WIFE HAS TAKEN THE CAR TO THE DEALER SHE WAS INFORMED THAT THIS IS A RARE OCCURRENCE ON THIS MODEL AND THAT THE ONLY REMEDY IS TO GET A NEW DOOR AT A COST OF AROUND $2300. I UNDERSTAND THAT ALTHOUGH THE CAR IS PASSED THE WARRANTY PERIOD (I USE MY CAR FOR LONG FAMILY TRIPS AND THEREFORE HAVE HIGH- HIGHWAY MILEAGE--AROUND 65K) I FEEL THAT THIS IS EITHER A DESIGN DEFECT OR A STRUCTURAL PROBLEM SINCE IT STARTED WITHIN 2.5 YEARS OF PURCHASE. I HAD MY WIFE CONTACT AN INDEPENDENT MECHANIC WHO ACTUALLY POINTED OUT THE PROBLEM BY SHOWING US THAT THE CONNECTING AREA OF THE DOOR IS ACTUALLY CRACKED!!! I PROCEEDED TO CALL TOYOTA OF NA AND THEY INFORMED ME THAT THEY'VE NEVER HEARD OF SUCH A THING AND THAT MY CAR WAS OUT OF WARRANTY. A SEARCH AT YOUR SITE UNCOVERED WHAT I FEEL IS A SIMILAR COMPLAINT (ODI ID NUMBER 10167890). LIKE THAT PERSON I FEEL THAT THIS IS A STRUCTURE DEFECT AND IT HAS NOTHING TO DO WITH THE HIGH MILEAGE OF MY CAR. I HAVE OWNED OVER 18 CARS OF ALL CLASSES, MILEAGE, AND AGES AND HAVE NEVER EXPERIENCED THIS OR EVEN HEARD OF SUCH A THING. I'M NOT A STRUCTURAL ENGINEER BUT IT SEEMS TO ME THAT THIS IS A CASE OF METAL FATIGUE. COULD YOU PLEASE CONTACT ME AS I'M CONCERNED THAT THIS WILL ONLY WORSEN WITH TIME TO THE POINT THAT THIS DOOR WILL NOT BE USABLE OR ACTUALLY BECOME A HAZARD. WHAT ACTIONS CAN I TAKE TO GET THE MANUFACTURER TO AT LEAST ACKNOWLEDGE THIS DEFECT? WHAT'S WORSE, NOW THAT MY CAR HAS THIS DEFECT I FEEL MY VEHICLE'S RESALE VALUE IS SIGNIFICANTLY REDUCED. THANK YOU FOR YOUR HELP! *TR

DT*: THE CONTACT STATED WHILE TRAVELING 35 MPH ON A DRY STRAIGHT ROAD, THE REAR WHEELS LOCKED UP AND THE SLIP INDICATOR LIGHT AND ALARM CAME ON. THE LIGHT WENT OFF, AND THE SAME THING OCCURRED A SECOND TIME. THE DEALERSHIP PUT THE VEHICLE ON THE COMPUTER, BUT WAS UNABLE TO DETERMINE THE PROBLEM.

THE SLIDING DOOR ON THE DRIVER'S SIDE OF MY 2004 SIENNA HAS FAILED REPEATEDLY IN THE LAST TWO YEARS. THE FULL ASSEMBLY FOR THE DOOR MECHANISM (CABLE AND MOTOR) HAVE ALREADY BEEN REPLACED TWICE, AND IT IS ALREADY BREAKING AGAIN. ONCE THE SYSTEM FAILS, THE DOOR BECOMES FULLY INOPERABLE AND CANNOT BE OPENED/CLOSED MANUALLY. FROM WHAT I HAVE OBSERVED DIRECTLY, IT SEEMS THAT SOMETHING ALONG THE CABLE TRACK IS WEARING AWAY THE PLASTIC COATING ON THE CABLE (I KNOW BECAUSE THE PLASTIC IS PARTIALLY DANGLING OFF THE CABLE BELOW THE REAR WINDOW, JUST LIKE IT DID LAST TIME). THE LAST TIME THE CABLE ASSEMBLY WAS REPLACED, A LARGE PORTION OF THE PLASTIC HAD PEELED AWAY LEAVING THE CABLE STRIPPED BARE. FORTUNATELY, THE DOOR FAILED BEFORE THE CABLE ACTUALLY SNAPPED FROM WEAR-DOWN AS I HAVE READ IN OTHER CASES. IT JUST DOESN'T SEEM RIGHT THAT THE DOOR ASSEMBLY CONTINUES TO FAIL EVERY 6 TO 8 MONTHS. THERE DEFINITELY HAS TO BE A MANUFACTURER DEFECT. *TR

DASHBOARD CRACKED ON THE RIGHT SIDE. DEALERSHIP ARRANGED REPAIR AT MY EXPENSE. SIX MONTHS LATER ANOTHER CRACK OF A 18" IN LENGTH APPEARED IN FRONT OF THE PASSENGER SIDE ABOVE THE GLOVE BOX. OLD CRACK IS ALSO VISIBLE AGAIN. *TR

DT*: THE CONTACT STATED THE REAR LIFT GATE MALFUNCTIONED ON A WORSENING BASIS AND ALMOST CLOSED ON THE CONTACT'S HEAD. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DETERMINED THE REAR SUPPORT DEVICE OF THE LIFTGATE FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND STATED THE VEHICLE WAS NOT INCLUDED IN ANY RECALL DUE TO THE VIN. THE VEHICLE WAS CURRENTLY AT THE DEALERS FOR FURTHER REPAIRS.

THE OWNERS MANUAL OF MY 2004 TOYOTA SIENNA INDICATES THAT THERE IS A SAFETY FEATURE THAT TURNS OFF THE LIGHTS AFTER A PERIOD OF TIME, IF THE DOOR IS LEFT OPEN. HOWEVER, IT DOESN'T WORK CORRECTLY, AND MY BATTERY HAS BEEN DRAINED NUMEROUS TIMES. *JB

LIFTGATE CLOSES UNEXPECTED WITHOUT ANY INPUT AFTER BEING OPENED. IT HAS CLOSED ON MY WIFE'S HEAD, MY 4 YR OLD, THE BAGGER AT THE GROCERY STORE, AND MYSELF. MY 4 YR OLD HAD A BRUISE ON HER HEAD. THIS HAS BEEN HAPPENING FOR ABOUT 2 MONTHS. IT WAS JUST ONCE IN A WHILE AT FIRST, BUT NOW IT WON'T STAY OPEN AT ALL WITHOUT BEING SUPPORTED BY HAND. I'VE GONE TO THE LOCAL TOYOTA DEALER AND THEY WANT TO REPLACE THE "STAYS" AT A COST TO ME OF SEVERAL HUNDREDS OF DOLLARS. NO REPAIR HAS BEEN MADE YET. *JB

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT WHEN THE LIFTGATE WAS POWER-OPENED, IT UNEXPECTEDLY POWER-CLOSED ON ITS OWN. THE DOOR WOULD RE-OPEN IF IT MET RESISTANCE; HOWEVER, IT WOULD CONTINUE TO CLOSE. AS OF NOVEMBER 30, 2007, THE DEALER HAD NOT INSPECTED THE VEHICLE. THERE IS AN ENGINEERING ANALYSIS OPEN (NHTSA ACTION NUMBER EA06020). THE FAILURE MILEAGE WAS 35,000 AND CURRENT MILEAGE WAS 45,000.

RIGHT SLIDING DOOR CABLE SNAPPED AND STOPPED OPENING AUTOMATICALLY. THIS HAPPEN RIGHT AFTER WARRRANTY ENDED AND THEY WOULD ONLY REPAIR IT FOR 2000 +. *TR