2023 Toyota Tundra Complaint Log

The new Tundra most of the features are controlled by the 14-inch Infotainment screen. The screen has gone completely dark and irresponsive to touch, power on/off, and hard reset by the dealership. Given that so many of the truck's safety features are controlled in this system, the vehicle is unsafe to operate. I have taken the vehicle to the dealership for service and beyond the hard reset (disconnect and reconnect the battery) which they've done, they are unable to diagnose what the problem is or how to fix it.

The pre-collision does not work at all

Fuel gauge was at 3/4 tank. Parked on slight incline for 2 hours. On drive home noticed fuel gauge was reading completely full. Fuel gauge has issues after parking on incline.

Often times when accelerating from a complete stop, there will be a hesitation before the truck moves. Almost like it is about to die, but then accelerates. It can be dangerous at times when I need to pull through traffic to the opposite lane. I can’t have it stall and then someone hit the vehicle.

While driving my new 2023 Toyota Tundra TRD Pro Hybrid, the car alerted of Hybrid System Malfunction, Secondary Collision Brake System Malfunction, Check Engine and Traction Control Turned Off. At this time, the system went in to some sort of Creep mode and wouldn't allow me to accelerate. The truck would barely move over 15 mph. I pulled over and shut the truck off, exited the vehicle, re-entered the vehicle and restarted the truck. The same alerts come back on. After a bit, the truck allowed me to start without the issues. I immediately took the vehicle to Toyota for service. Toyota is claiming it's a fluke, one-time "start sequence issue". I'm worried about this happening to me when I need to accelerate and not being able to accelerate. I searched the internet and others are having this issue. It seems Toyota needs to repair this and that it's a safety issue and able to prevent potential accidents.

The contact owns a 2023 Toyota Tundra. The contact stated while driving out of the driveway, the contact shifted into neutral the vehicle started rolling forward. The contact was able to stop the vehicle. The dealer was contacted and stated that the vehicle needed to be diagnosed. The vehicle was not diagnosed. The manufacturer was contacted and stated that the vehicle needed to be diagnosed. The failure mileage was 1,600.

Started Tundra pulled away from Garage concrete approach onto level stone driveway saw a large stone applied brake shifted into neutral vehicle stopped opened door released brake started to step out and Tundra began to move ahead stepped back and applied brake then put transmission into Park. On level driveway this truck will move forward in neutral.

When I purchased the 2023 tundra trdpro it came from the factory out of alignment. They replaced the stock tires within 4000 miles. Since I the vehicle has required 3 alignments. I run summer and winter tires. I am on my 3rd set of summer tires, 2nd set of winter tires and the truck only has 33000 miles on it. Both wheels have positive camber and my steering wheel is approx 5° off center when wheels are straight. It always pulls to the right. I have not hit potholes or taken off road.

Vehicle before 1200 miles had to have driveshaft, rear differential and transfer case replaced outright due to faulty parts from factory. Vehicle was cleared from lot multiple times with claims of "noisy" rear brakes despite consumer insistence vehicle had drivetrain issues. Vehicle ultimately received rebuild with factory OEM parts.

Vehicle started making loud clunking sounds at around 500 miles in rear of vehicle while moving at low speeds. Gradually became louder. Dealership claimed bad rotors on rear wheels causing this, turned rotors then eventually replaced. Found that driveshaft was "bad". Attempted to replace, and discovered rear differential damaged beyond repair. Vehicle has approximately 1100 miles on it total.

I was driving down the freeway at about 70MPH when the sunroof exploded above me. The temperature outside was about 70F in Phoenix. Nothing hit the truck. Chunks of glass rained down in moon roof lining and on the bed of the truck.

Hesitation on accelerator going from reverse o drive or park to drive

The contact owns a 2023 Toyota Tundra. The contact stated while driving at approximately 65 MPH, and at various speeds, the instrument cluster and the radio would stop functioning. The contact stated that the message on the screen stated that a PIN should be entered to be able to view the instrument cluster. The contact stated that the failure had become constant. The contact also stated that the emergency alert, or 911 alert feature, linked to the same system as the radio and instrument cluster also failed to function as designed. The contact had taken the vehicle to a local dealer however, the dealer could not determine the cause of the failure and stated that the system was operating as designed. The vehicle had not been repaired. Additionally, the contact had received notification of NHTSA Campaign Number: 23V566000 (Fuel System, Gasoline). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The failure mileage for the other electrical system failures was approximately 17,000. VIN tool confirms parts not yet available.

Cannot find the correct tire size in the drop-down. But these tires are Bridgestone Dueler H/T 265/60/20 685. These tires are extremely unstable on this vehicle going any rate of speed on the highway with rigid surface. The vehicle sways back-and-forth as if it was on ice and has a little to no control road conditions are clear when this happens. Even worse when it rains I want to take the vehicle on the highway. I believe due to the gap of the tread pattern. They are catching on the grooves and throw the vehicle back-and-forth dangerously. I had also had a trailer that weighed an estimate of 8500 pounds with the tires, and was worse as the trailer would fishtail tire pressure is at factory recommendation as well. These tires need to be reevaluated and does not belong on this type of vehicle. There are no warning lamps that come on other than a very unstable ride. My vehicle was involved in an accident due to a driver swerving directly into our lane on the highway as a result of trying to gain control. The tires were very unstable, and did not have control as a result of trying to gain control on the passenger side of my truck I slid in the concrete barrier when trying to correct the steering.

Truck has a frequent delay/ hesitation accelerating from a stop. Also has a situation where when accelerating from low speed (3-5 mph) the transmission feels as though it’s in a very high gear and is therefore sluggish. Both issues cause potential safety hazards in traffic. Truck also has harsh or jerky shifts in lower gears, (my best guess is gears 1-6 although it’s hard to tell because there is no gear display) which causes drive-ability problems. Local dealer told me my truck has the most up to date transmission programming therefore there is nothing they can do. Issues have been present since new.

Hesitation when trying to accelerate. When I start my truck in the morning And hit the gas there’s a hesitation before it will move and When I come to a stop sign and hit the gas there’s always a hesitation. When the truck finally starts to move it jumps quickly forward from pressing down on the gas pedal and it’s almost caused me to rear end someone multiple times.

My brakes have been squeaking since I purchased this brand new vehicle. It wasn’t too bad in the beginning, It was safe to assume, being new truck that I needed to drive it more or so I was told, by a friend. Then, after the first oil change, I started to realize that either my brakes were going bad, and/or it just didn’t feel too safe, especially driving through rainy conditions. So by the time my next few oil change with dealerships, I complained and wanted brakes checked. I was never told they are fine other than they were inspected on paperwork, so that was reassuring until, it started up again. Fast forward to recalls being done and again, I complained about brakes, and a Toyota consultant told me that was a common complaint and all he could do was clean up build up or dirt, and possibly may do the trick. Which was nice, and it helped for maybe a day or two and then started back up! I have no choice other than to trade it, although aside from that brake issue, I want to keep this truck! I feel this issue is dangerous and why hasn’t there been some type of solution from Toyota? Is it going to take for drivers and family to be killed in accidents for something to be done? This is aside from being annoying and embarrassing when pulling up in a brand new truck and these brakes squeezing so loudly - and also, and most importantly the safety of my family and self while in this truck! I love the truck and every other vehicle I have bought through Toyota, but this safety issue has forced me after no answers from Toyota to write this complaint in hopes something can be done soon. Please keep me updated.

The contact owns a 2023 Toyota Tundra. The contact stated that the vehicle was not obtaining the correct fuel mileage. The contact stated that, while tracking the mpg, the vehicle was averaging 15.7 mpg. The difference was approximately twenty percent less than the sticker mpg. The contact stated that the mpg sticker stated that the mpg would be 20 mpg. The contact stated that when the vehicle was purchased, he was not provided two keys. The contact stated that while his wife was using the key, the key detached and was lost. The chip was still in the fob, and the contact was able to open the vehicle. The contact stated he was concerned about not having an additional key. The contact was unable to obtain the second key for the vehicle. There were no warning lights illuminated. The vehicle was taken to the local dealer, who test drove the vehicle and the vehicle was averaging 12.2 miles while driving in the town. The dealer informed the contact that the extra batteries in the vehicle might account for the difference in mpg. The dealer completed a wellness check and informed the contact that the vehicle was working as designed. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 50.

Notified of safety recall for this in August of 2023, to date, 10/10/2024, the fix has not been installed or available for my vehicle. Initially notified of a recall for the same issue on April 28th, 2023. I was under the impression this had been remedied during one of the services performed between April and August of 2023, with the dealer telling me the August 2023 recall was a different recall for the same part as the remedied part was recalled as well.

Throttle Lag: when stopped at a stop light/stop sign, there is significant delay from when the gas is depressed and the vehicle moves. This sometimes causes the vehicle to jolt forward and has almost caused accidents.

I own a 2023 Tundra, 4601 miles at the time of incident. While driving at 55mph, the driver's rear tire experienced a blowout. Upon examination, an approximately 100mm vertical split in the sidewall of the tire was evident. Photographs at the time of the incident show no impact to the tire from road debris, nor had I noticed any impacts that would have caused the failure. I had driven all 4601 miles on the truck and at no point had I noticed any observable defects on the tire prior to the sudden rupture. There was no warning prior to the sudden failure of the tire. During the event, I struggled to maintain control of the vehicle until I could bring it to a stop. As of the time of the report (4/18/23, 8:19AM) the tire is in my possession. P265-60R-20 Yokohama Geolandar X-CV.

I have a Toyota tundra 2023 and at 15,000i start noticing the outwear of the tire on [XXX] and I called Toyota to do the complaint and then they sent me to do the alignment on the door tires and they find out that the tires issue it was the alignment after three months they end up replacing two tires Juan, the truck needs all four tires since that I’ve been dealing with Toyota with this issue INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

2023 TOYOTA TUNDRA. CONSUMER WRITES IN REGARD TO DEFECTIVE TONNEAU COVER. THE CONSUMER IS REQUESTING A REFUND OF $1350 TO REPURCHASE AN AFTERMARKET TONNEAU COVER.

This truck was sold even while it was under recall over 1 year ago. That recall, for fuel tank issues STILL cannot be repaired as there are STILL not enough parts being distributed to dealers to fix it. Since that time, 2 additional recalls have been issued and dealers have no indication when they will be able to fix it. This vehicle should be treated as a lemon and taken off the road at Toyota's expense.

Throttle lag on acceleration from a stop. More than 2 second delay

I have been getting my Tundra alignment done every other month since I purchased it brand new and have actually run out of warranty on the alignments and have been coming out of pocket ever since. The vehicle pulls quite aggressively to the right unless extra pressure is applied to the left side of the steering wheel. It has steadily gotten worse after every alignment and I can’t even pull an empty trailer with a truck that has the towing package. I spoke with the manufacturer who believed that they have “not failed in repairing the vehicle” I am 8 months pregnant and am terrified to drive this vehicle. It sits while I drive my 25 year old beater car that feels safer because it can at least drive straight. All I want is for the manufacturer to take the truck back and return my money as I have no faith that I won’t receive another faulty truck.

The contact owns a 2023 Toyota Tundra. The contact stated that upon depressing the accelerator pedal while at complete stop at a red traffic light or while driving at various speeds, the vehicle hesitated to accelerate as intended. No warning light was illuminated. The vehicle was taken to a local dealer, where the transmission software was reset; however, the failure reoccurred. The vehicle was not repaired. The contact stated that the vehicle was previously taken to another local dealer, where an unknown engine recall was performed. The manufacturer was made aware of the failure. The failure mileage was approximately 40,000.

North Park Toyota knowingly sold me a 2023 Toyota Tundra with defective brakes and defective air conditioning. The brakes screach randomly, startling me as a driver and othwr drivers on the road. This causes me to react in an unsafe way, misapplying the brakes or not even applying the brakes at all when I hear the screaching sounds. Sometimes the vehicle brakes hard, sometimes not at all, and sometimes the vehicle feels as if the brakes are always on. It is very frightening. The dealership lied and said the brakes were still new at 18,000 miles. Then they said it was a "known issue" that they couldn't fix. They sold me a lemon and they knew it from the very beginning. I want my 2018 Tundra back that I traded in. They can buy this defective lemon back from me or I will sue Toyota and the individuals involved in selling this lemon to me. The brakes are defective 100 percent of the time I drive it, and it's worse when the weather changes. This truck ia dangerous and they knew it when they tricked me into buying it. I have complained to the dealership numerous times. They have no intention of addressing this problem whatsoever. I was conned into buying a vehicle they knew was a lemon.

The contact owns a 2023 Toyota Tundra. The contact received notification of NHTSA Campaign Number: 23V142000 (Structure) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

It has been over 5 months since receiving the recall notice of the 2023 tundra tonneau cover (23TA03). Dealer asked me to wait for a toyota fix multiple times and then did not respond to further requests for answers solutions or a refund for the part that I did not want. Additionally the bed rails had defects and rust that accumulated inside of the rails and is all over my bed liner indicating potential future rusting issues on the best of the truck. I bought it in December of 2022. Rust was apparent after 3 Months. No reply via phone or email or social media from. Toyota. No solutions yet or refunds issued for an obviously defective and dangerous product. Simply fix is refund for tonneau cover and new bed rails.

The contact owns a 2023 Toyota Tundra. The contact stated that an abnormal, squeaking noise would emit from the vehicle upon the depression of the brake pedal without warning. The contact then received notification of NHTSA Campaign Number: 23V566000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Vin tool confirms parts not yet available.

1. There is some sort of severe throttle lag/takeoff issue that happens intermittently, but almost always several times a day. always from a stopped position. 2.When you are turning left (going across the oncoming lane) you hit the gas pedal and nothing happens for 2-3 seconds and then it shoots off like a rocket ship. I have never been so close to a severely injured or more likely fatal car crash. this severity has happened twice, once with my daughter in the car. 3. Not yet. looks like there had almost been a class action law suit back to 2022 model year (same engine I believe). 4. No 5. No warning lights ever. as stated this is going back to 2022 and i haven’t visited a dealer yet as they tell the owners (there is no fix for the issue). hoping this forum can make a difference.

The contact owns a 2023 Toyota Tundra. The contact stated that since purchasing the vehicle, new, they noticed that when applying the brake pedal there would be a loud squeaking sound emitting from the vehicle. The failure was most prominent after the initial startup and when driving during rainy weather conditions. The contact stated the noise had increased in volume over time. The vehicle was taken to the dealer who diagnosed the brakes had failed and needed to be replaced. The dealer informed them of the part being recalled under warranty coverage and that the replacement would be covered. The vehicle had not been repaired due to the dealer not receiving the brake replacement parts. The manufacturer was not made aware of the failure. The failure mileage was 4.

The display on the speedometer stops working and turn off completely and die, you lose all lane departure and speedometer, car tenperature, etc etc, you can’t drive it since you dont know the speed you’re going, and all the functions for radars, etc. even turn it off and on multiple times i got stranded at work, the truck has 500 miles only…

The contact owns a 2023 Toyota Tundra. The contact stated that upon refueling the vehicle, the fuel gauge failed to operate as needed. The contact stated that the fuel gauge remained on FULL despite driving for a significant number of miles after the fill-up. The vehicle was taken to a dealer where a service agent reset the system which then showed the correct fuel level. Despite the reset, the failure returned on multiple occasions. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was 1,074.

Merging into a highway vehicle lost power. Wouldn’t accelerate above 50 mph. Had multiple warning come on the dash, power lost, hybrid system failure, park daisy failure. Turned my hazards on a proceeded to safety. Definitely nerve racking, wouldn’t want this to happen when merging lanes in fast moving heavily traffic road. Accident waiting to happen. Toyota is completely silent about it.

- For the brakes, one month after the purchase date (November 2022), the brakes make a loud screech and to this date (17 May 2024), they still screech. I have took it into the dealer to report it and they still don't have a remedy. - My engine had something internally brake on Easter Sunday 2024. When I first took it to the dealer on Monday, it took a day or two and they found nothing wrong. I picked it up and noticed a loud tapping noise coming from the engine, I took it back to the dealer, the technician opened up the motor and found metal shavings all over the inside of the motor. I had it replaced within a month and a half later, wow, brand new and this is what happened.

The contact owns a 2023 Toyota Tundra. The contact stated that when the accelerator pedal was depressed, the vehicle failed to respond. After the accelerator pedal was depressed to the floorboard, the vehicle responded. There were no warning lights illuminated. The vehicle was taken to the local dealer, who test drove the vehicle but was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The vehicle was taken to another local dealer, Joseph Airport Toyota (1180 W National Rd., Vandalia, OH 45377) who was unable to duplicate the failure after a test drive. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 21,000. The VIN was not available. The contact stated that the manufacturer representative will not offer any more assistance if the vehicle does not experience a hard failure. The vehicle is currently not in use.

Hesitation when driving when first start the truck and after the trucks been on awhile. Always has been doing this

The contact owns a 2023 Toyota Tundra. The contact stated while refueling the vehicle, the fuel gauge failed to properly display the accurate amount of fuel in the tank. In addition, the contact stated that occasionally while driving at various speeds, the fuel gauge indicated that there was more fuel in the tank than the actual fuel level. The vehicle was taken to a local dealer where it was diagnosed; however, the cause of the failure was not yet determined. The contact stated that the local dealer was contacted several times in the past; however, the vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 11,000.

The contact owns a 2023 Toyota Tundra. The contact purchased the vehicle in January 2023 and had several mechanical and tire related failures with the vehicle. The contact stated that the vehicle was not handling normally. The contact stated that that the steering wheel was constantly turning to the right and needed to manually be returned to center to remain in the intended lane. The contact stated that the failure occurred at various speeds. The contact stated that the vehicle was taken to the dealer however, the dealer was unable to duplicate the failure, and that the wear on the tires were normal. The contact stated that the wear was noticeable to the extent that the tread was almost worn on the passenger’s side front tire at 12,000 miles. The contact stated that the tires were the original equipment and were rated at 30,000 miles of service. The OEM tires were Falken Wild Peak A/T 3WA; Tire Size 265/60/R20 112H: DOT 1V40H. The manufacturer was informed of the failure. The contact replaced the original tires with Bridgestone Tires; Tire Size: 265/60/R20; DOT Number: 17XEDHT1. The contact stated that the dealer had mounted the tires and balanced and aligned the steering wheel. The contact stated that the steering failures with the vehicle steering to the right persisted. The contact checked the tires and had taken the vehicle to a tire dealer to check the alignment and the tire condition and was advised that the new tires were showing wear, and that the vehicle was not properly aligned. The vehicle was not repaired. The original dealer was contacted, and the contact was informed that no assistance would be provided. The contact also reported failures with the transmission and other vehicle systems, and had a case opened by the manufacturer. The failure mileage was approximately 27,142. The Bridgestone tire wear mileage was approximately 10,000.

When accelerating from a low speed (under 15mpg) there is significant throttle lag causing risk of accident