NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2023 Toyota Tundra. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Data synced from NHTSA on May 4, 2026
Fuel Gauge is always showing incorrect levels. When fueld up to full at times the gauge will show 1/2 tank to 1/4. Then other times if I know I have 1/4 tank of fuel left the gauge will show as full tank. Very unreliable and concerned whether I have a fuel leak or what not
Vehicle leaked fuel onto the garage floor. This is a fire hazard for my home and the hybrid vehicle. The dealership is currently inspecting the issue, and have stated they could not find the source of the leak at this time. There were no warning messages or lamps.
regarding my 2023 Toyota Tundra. The passenger side front window is non-operational, having come off the track and proving impossible to raise. Upon consulting the dealership, it was determined that the Regulator and Motor for the window require replacement. It has come to my attention that this issue is not isolated to my vehicle, as numerous reports on social media platforms highlight a recurring problem with faulty windows in this model. The prevalence of inoperable windows, whether stuck in the up or down position, poses a potential hazard. I urge the NHTSA to investigate and address this matter promptly to ensure the safety of all Toyota Tundra drivers and passengers.
When in start and stop traffic when the vehicle is at low speeds below 5 mile an hour. The transmission does not properly downshift. This causes a severe lag in acceleration when needed in traffic or in Intersections. This delay is a safety issue due to causing a lack of vehicle movement when needed. The vehicle will basically not accelerate for a couple seconds until it decides to downshift. This happens continuously at speeds below 5 mile an hour. If you don’t stop completely and pause for a second or two, the transmission will not downshift properly. In traffic, you cannot do this.
The contact owns a 2023 Toyota Tundra. The contact stated that while driving at various speeds, the navigation screen would shut off and then it would restart with no information. The contact would have to stop driving and reenter the information. The vehicle was taken to the dealer and the contact was informed that he needed to show proof of the failure for the issue to be repaired. The driver-side seat functions failed to operate as well as the lane departure warning system was inoperable. The vehicle was not repaired and the failures continued to occur. The contact stated that while his mother was driving at an unknown speed merging into traffic, the front passenger side of the vehicle collided with a trailer. The contact stated that the vehicle collision warning audio system failed to warn of a collision. No injuries were sustained. A police report was not filed. The vehicle was taken to the dealer where the dealer stated that the failure could not be duplicated or determined. The contact received a notification on the Toyota app for NHTSA Campaign Number: 23V566000 (Fuel System. Gasoline) the dealer was notified of the recall and informed the contact that the remedy was not available. The contact then inquired about the interim repairs which were to install protective materials and a clamp on the fuel tube however the dealer stated that they could not perform the interim remedy. The manufacturer was notified of the failures and that the dealer failed to complete the interim recall remedy, a case was opened. A Toyota engineer was sent to the dealer however, no failures were found with the vehicle. The approximate failure mileage was 7,000.
When parked on a slight incline facing uphill (~5°) fuel gauge began reading full. Fuel level prior to parking was 1/2 tank. Fuel gauge was stuck reading full for several days. Dealership unable to resolve.
Wear on the plastic fuel tube.
I am currently leasing this 2023 Toyota Tundra Platinum and after about six I noticed that there was a delay in the throttle engaging and it felt like the truck bogged down. I asked the sales associate whom I bought the vehicle from if this was normal, and she said it was a normal safety feature. I have brought up a complaint with Toyota since November of 2023 about it and since then I have had my kids in the truck and there are multiple situations where i have had to cross traffic, go around someone on the highway almost being rearended because the vehicle does not engage and go as needed ultimately almost causing multiple wrecks. Toyota mechanics have ridden with me so I can show them, and they also have noticed the delay, and they have no answer for me. After researching the internet, I am not the only one having this issue with the 2022-2023 tundra. Here recently I have noticed that when you go from breaking to a stop and then go straight to the gas pedal there is a hesitation and then surge from the vehicle which I feel is also very unsafe. All I am asking is for the vehicle to be replaced so my family is safe. Please help me in any possible because Toyota will not.
The fuel gage randomly reset to full when there is in fact only half a tank of gas.
The payload sticker is in correct .I did the math using the gross combined weight minus the curb weight and it does not match. There is no added options either that would lesson the payload.went to Koch Toyota they understood the problem but stated they don't know what to do. Any information on what I can do next please let me kno
My 2023 Toyota Tundra currently has a open recall for the fuel tube rubbing against another near component increasing the risk of fire. The life of my family/public and myself were put at risk every day as this can cause a fire which is life threating. This problem has been confirmed by Toyota however there is no safe remedy for it at the moment. There is also a problem with the suspension/ball joints. Every time I turn the steering wheel while driving forward or reverse there is a clicking noise coming from what appears to be the suspension or ball joints or around that area. That issue has been reported to the local dealer however they cant duplicate that issue, according to the service adviser. There were no warning lamps turned on prior to any of the aforementioned. One thing I did notice was that the gas mileage significantly dropped even though I was driving the same distance. Also at times there is a strong fuel odor after a trip is completed or at times while the truck is operating. I am highly concerned for the safety of my family and others that are around my truck while operating as this fuel tube issue is a cause for an increased risk of fire. Toyota of Seattle is where my truck currently is at however the dealer has yet to fix both issues.
I was on the road and suddenly the dashboard came on and showed several faults. I took it to the dealership and they told me that the alternator was no longer working and my truck is now 3 months old at the Toyota dealership.
Before this recall happened we had issues with screen blacking out and crashing even after the recall was “fixed” also the back seat outlet has never worked. The malfunction of the grille shutter and park support brake malfunction came last week and we had to have that fixed. Now this! The dealerships around kansas don’t have loaner vehicles or rentals available. How is this okay?!
This vehicle is dangerous. There are many more, complaint level issues, but there are at least three real safety issues. First, the automatic braking system has engaged multiple times for no reason. Traveling down a straight, flat road in good weather, the brakes suddenly went fully engaged. On one occasion my dog was thrown forcefully into the dash and was injured and then afraid to ride in the truck. It makes me afraid of the truck as well and could have easily caused an accident. Second, there is the known fuel line issue. This could, according to the manufacturer, be a fire risk. However, there's no remedy. So I'm driving around this truck that could catch fire, that likes to slam on the brakes for no reason. Third, there's something wrong with the windshields in these trucks. Mine recently was broken while the vehicle was parked. It just cracked. Just driving it home made the crack quadruple in size. It's unsafe to drive as is. I contacted Toyota and they aren't interested in considering that there's something wrong with the windshields, yet they can't replace it, because they're back ordered due to so many being broken. So I have a truck that slams on the brakes unpredictably, that might catch fire, that the windshield broke for no reason but can't be replaced. I've spoken several times with Toyota corporate about this and they have no answers and keep referring to the dealer who tells me there are no answers and to call toyota. It's a classic runaround while my $70,000 truck is unsafe to drive. It's absolutely unsafe and the NHTSA needs to act to protect consumers from these vehicles.
The contact owns a 2023 Toyota Tundra. The contact received notification of NHTSA Campaign Number: 23V566000 (Fuel System, Gasoline). The contact stated that while driving approximately 40 MPH, the contact observed a fuel odor. The vehicle was steered to the road where it was inspected. The contact stated that he observed condensation emanating from under the passenger's seat. The vehicle was towed to a dealer where it was not diagnosed as of yet. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 30,000.
The issue is with the auto-braking or pre collision system. Have had multiple instances where system has engaged at low speed which also engaged the auto engine stop feature when it was not necessary. Have noticed system engages on roads with curves where it thinks the vehicle in the other lane is in front of me when its not. The most unsafe thing that happened was when a vehicle quickly changed lanes in front of me and slowed slightly. I saw the other vehicle make the unsafe lane change and was covering the brake and when i pressed the brake it went out from under my foot braking hard on its own when it was not necessary. Vehicle slowed from 65 to about 35 quickly almost causing vehicle behind me to rear end me with no way to stop the system. Since i have owned this vehicle auto brake system has engaged about 5 times and all were not necessary or unsafe. I have lowered sensitivity setting and still have the issue, and am unable to disable system.
PLASTIC COVER ON THE SIDE OF DRIVERSIDE CONTROLING ALL SEAT FEATURE SNAPPED OFF
Throttle lags/hesitates at times when accelerating from a stop.
In some cases when slowing down to a very low speed an trying to to accelerate again. There can be either a brief (1/2 second) or a very long ( > 1/2 second) delay between pressing the accelerator and the engine responding. Because of this delay its very hard to gauge when and how the vehicle will respond. In some conditions this can be a safety concern as the vehicle behaves unpredictably. I was able to verify this with engine logging data the data shows that the computer acknowledges the accelerator position but fails to advance the throttle or by any means add power for a period of time and then behaves in a expected manner after a delay between 1/2 to 1 second. The best I can gather the problem happens in a timing window when the transmission shifts from a higher gear to 1st gear. I took into the dealer who also verified the concern and opened a TAS case with Toyota. TAS took my data but provided no information or guidance to the dealership.
The 2022 and 2023 toyota tundra trd pro model comes out of the factory with the wrong alignment specs from the factory causing Excessive tire wear on the front tires resulting in unsafe driving tires. Toyota has been “fixing the alignment with the wrong specs resulting in not fixing it “ now they have the correct specs but not issuing a recall as they should .
Pulling into traffic from a stop or near stop (such as a stop sign or yield sign), the vehicle does not respond to the gas pedal. After significant lag / hesitation, the vehicle lurches forward. This has happened multiple times starting around September 2023, and the problem is worse when the engine is cold (cold mornings) although it happens at all times to some extent. It seems to have gotten worst and happens almost daily at this point. There have been several times that the lag / hesitation has left me sitting in the middle of an intersection and almost caused me to be hit by other vehicles. I have had the vehicle in to the dealer 5 times for this issue and have been told it’s “normal” or they cannot replicate it. On the 5th time, Toyota corporate sent a representative Anthony Merejo, who verified in email that he experienced the hesitation and was sending the data back to Toyota engineering to see if there was a fix. That was about 6 weeks ago and I haven’t heard back.
When proceeding ahead from a stop with no one in front of me, after traveling ahead at a normal pace, the emergency braking system activated and the truck came to an abrupt stop. This occurred after traveling about 5 feet and luckily the person behind me did not rear end me. After this panic stop the truck then proceeded ahead as normal. This is the first time this has happened to me since purchased new. Currently has 3870 miles.
The contact owns a 2023 Toyota Tundra. The contact received notification of NHTSA Campaign Number: 23V566000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The breaks making loud noise I took in the Livermore Toyota located at 6200 Northfront Rd. Livermore CA 94551 they service two times the third time I told them change the break pad and service rotor. the next day the noise started again. I took it to wheels work they told me some thing is wrong with break we cannot do anything. I took it to Midas break service they said same thing I have to report to NHTSA.
I was in the right lane on the 15 southbound from mesquite heading towards Las Vegas. Got into the passing lane to pass a semi and all power was lost after cutting over. I had to immediately cut over back to the right lane after passing the semi and pull over to the shoulder. This was a very dangerous situation and I have heard of others with the same vehicle going through the same thing. I do have video evidence of the situation as well. I will contact Toyota tomorrow
While trying to get ahead of traffic at on ramp to freeway power was reduced and check engine light was activated. Pulled over soon after. Turned truck off and sat for a few minutes then turned truck back on Check engine was gone and truck ran normal. This could have been an accident but thankfully I had space to move over and get out of the traffics way.
I’ve submitted this before the huge recall that Toyota just announced but my truck lands a few months after the dates of this recall. I have the same symptoms and have video evidence of my truck shutting off on the highway.
There has been a known issue and recall on this vehicle since August with both personal and public life threatening events. Official notifications are just being shared from Toyota with no sight line provided for permanent fix. This causes significant cause for concern and angst in daily driving of the vehicle. If a fix isn’t available, a complete vehicle recall and exchange should be provided as resolution. These are serious life threatening circumstances that could impact myself, my family or innocent bystander. I feel unsafe and hold Toyota and National highway traffic and safety directly liable. The enforcement and the assumed liability by Toyota of delivering a safe vehicle should be upheld.
This vehicle has tow mirrors that are located way too high for the driver to see over them - I'm 5'10" and my son is 6'0" and neither of us can see over these mirrors. Over the past year I have had multiple close calls because of the very large blind spot created by the tow mirrors on this vehicle. There is also excessive plastic around the mirror that excerbates the problem. It is only a period of time before a serious accident or a pedestrian collision will happen because of this manuracturing/design defect. Very concerned and disappointed. One specific incident was when I was turning onto a road at a slight and looked both ways and pulled out in front a car that was behind the blind spot and going 60 mph. Very close to a major accident.
The vehicle's climate control system does not function as the instructions in the owners manual states. I have had it looked at by the dealer 3 times, once with a field technician, and filed a complaint with Toyota directly, all of which have been fruitless. In short, the fan speed function does not increase the output from the fan when increasing the fan speed at its switch. You can hear the fan speed increase, but no additional air comes out of vents if the vehicle is near the set temperature. In other words, you are not able to manually control the fan/blower. This has been replicated by the dealer each time, including the field tech. The response I have received has been both "it's functioning as designed" by the dealer, and "it's a known issue" from the Toyota field rep. Nothing has been done to resolve it nor update the owner's manual to indicate this is how the system is supposed to function.
On multiple occasions my fuel gauge has randomly reset from 3/4 full to above full. Had I not noticed this change I could have run out of gas. Toyota refuses to do anything about this and I have reported this to corporate and two different dealerships. Taken it in for repairs 4 times. They tell me there is nothing they can do???
The vehicle is affected by a manufacturer safety recall related to the engine. According to the recall, machining debris may not have been properly removed during engine production. This can lead to engine knocking, rough running, failure to start, loss of power, or the engine stalling while driving. The manufacturer has stated that the fix will require replacement of the engine assembly, but the remedy is not yet available. Because of this, the vehicle continues to be driven with a known engine defect and no repair timeline. The main safety concern is the risk of sudden loss of power or engine stall while driving, which could be dangerous, especially at highway speeds or in traffic. The vehicle has been inspected by a dealer, who confirmed that the recall applies but could not perform a repair, provide a timeline, or confirm that the vehicle is safe to drive while waiting for the remedy. No crash or injury has occurred so far. There have been no warning lights or specific failure events yet, but the concern is based on the acknowledged manufacturing defect and the possibility that the issue could occur without warning. The vehicle is still being driven because there is no available repair, no clear safety guidance from the manufacturer, and no alternative transportation or loaner vehicle provided. The concern remains that the vehicle could unexpectedly lose power or stall, putting the driver and others at risk.
[XXX] - After driving the truck for less than six months (with only one key fob) I was notified via the Toyota mobile app on August 10, that my truck had a safety recall for the fuel line with limited information provided through the Toyota mobile app. At no time was I advised that the vehicle was unsafe to operate. Upon bringing my vehicle into McGeorge Toyota on August 28, 2023 for the standard 5,000-mile service, I requested that the dealer address the recall by making a temporary remedy to ensure the safe operation of the vehicle until the permanent remedy was determined. At that time, the service representative advised me that Toyota (manufacturer), has provided no direction nor materials to make either the temporary or permanent repairs to the truck. I asked what would be done to make this right and they advised me that they would contact me when the remedy was available and there was no additional action at that time. Not feeling satisfied with that unsafe resolution which I interpreted as an implication that I should continue to drive the vehicle until the remedy was available, I called the Toyota Brand Engagement Center and the advocate advised me that I could request a loaner vehicle. Upon speaking with Chris Wiltshire, the service manager at McGeorge, I suggested that the advocate informed me I could request a loaner vehicle. The loaner was not of like kind, function, or value compared to my Tundra. The remedy has not been completed and the truck has been sitting on the dealer lot since August. The dealer refuses to provide a comparable loaner, coordinate a comparable rental or refund the purchase price of the truck. The manufacturer refuses to commit to covering full rental or refunding purchase price of truck. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
The contact owns a 2023 Toyota Tundra. The contact received notification of NHTSA Campaign Number: 23V566000 (Fuel System, Gasoline) and 24V125000 (Power Train) however, the parts to do the recall repair were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Toyota has two recalls on my 2023 tundra. One is from August 10, 2023 and the other is from May 30, 2024. The first can cause a fuel leak and the second can cause engine failure while driving. i got this truck in 2022. i am wondering what has to happen before something will be done to fix theses recalls or I have to go through some changes before this is handled. I do not need any accidents before anything is done to fix my situation
The recall 23TA09 - Increased risk of fire was issued in August of 2023. Why is the remedy not yet available 11 months later?
The problem was identified approximately August 2023 and they claim there is no remedy for the problem as of today. However, they are selling the 2024 identical models without the issue. This means they have fixed the problem and not trying to remedy the problem in the vehicles that are already sold. Possibly fuel leaks and a fires are a serious problem that risking injuries, deaths or loss of properties. They need to be held accountable for an expedited solution. Thanks
The contact owns a 2023 Toyota Tundra. The contact received notification of NHTSA Campaign Number: (PENDING); Manufacturer Recall Number: 23TB09 (Service Brakes, Hydraulics) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
I fueled my vehicle and once I started my car my fuel gauge remained the same, as if I never put full. I turned off the my vehicle and stared it again. The fuel level still did not change. I went to another pump to see if there was actual fuel from the other pump that went into the vehicle. The other pump stopped right away, signaling I had a full tank. I drove around for 15 minutes but no change to the fuel gauge. I parked the vehicle at home and planned to take it into the dealership the following day, but my fuel gauge corrected it self later displaying a full tank. I’ve seen in the forums this has been a problem. There was no warning lights or CELs upon this problem.
Unknown. No incident yet. Concerned driving far. Recalls been 4 month and no action yet. Would like a refund of my money or a replacement vehicle. Also my tailgate feel off my tire pressure system comes on and tires are fine vehicle is a lemon.
Above stated recall has not been fixed,recall notice came out in August and is still an issue,Toyota dealer of Daytona Florida
Open recall on this Truck, dealer claims no parts available so unable to fix, I am afraid to drive this truck it should be considered a lemon for this fact alone ,bought this truck in April2023 recalled in Aug of 2023 and still not fixed,3000 miles on truck
The contact owns a 2023 Toyota Tundra. The contact received notification of NHTSA Campaign Number: 23V566000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Since purchasing this truck in 2023, the engine or transmission has exhibited a severe throttle lag/hesitation when cold—a 2–4 second delay in acceleration from a stop after pressing the gas pedal, followed by a sudden lurch, which creates a safety hazard when merging into traffic. No warning lights, error messages, or other fault indicators appear. The dealer has been unable to reproduce the issue because the truck is warm by the time it's inspected, and no inspection has been performed outside the dealership.
The car auto adaptive cruise control does not use the transmission for downhill breaking. It just rides the brakes coming down now. The car started shaking from overheating the brakes and I said realizing that it just not working in tune with the transmission. This is very dangerous. I have to turn off the cruise control and he manually downshift so break system of start working again. It was shaking so violently wouldn't stop.
I have a 2023 Tundra 1794. From a stop there is a noticeable delay sometimes from the time I press the gas pedal to the time the truck actually starts moving. This has caused me to almost get into two serious accidents because the truck would not go.
The fuel gauge will randomly reset itself to full. This poses a safety concern as the truck may run out of gas while it is showing that it is not empty. This could happen while doing something like pulling out in to traffic or turning across a lane of traffic. This affects many trucks, not just mine.
Greetings all, This is not my vehicle. It is the vehicle that came to a sudden stop on the [XXX] and I hit. The driver apologized and told me his wife was fiddling with the drive shift lever and accidentally pressed the Park button. Indeed, the 2023 Toyota Tundra driver had been stepping on the brakes (lights on the outside of the flip gate) and switching to reverse (small white lights towards the middle of the bumper) the times I found myself behind it (I had managed to move to the right lane to avoid it a few miles earlier). How does an automatic transmission switch from Drive to Reverse and Park while the vehicle is moving (yes, by then we were going slowly because the driver kept stepping on the brake)? This model does not have mechanical interlocks in the shift lever. It counts on electronic controls. Could it be a burned element in a circuit board? Could it be a defective control card? or a design/programming flaw? Could it have the same parking brake problem that resulted in the recent recall of 870 thousand 2021-2023 Ford F-150s? Could it be something else? Please consider requiring mechanical interlocks for shift levers. Electronics are too sensitive to temperature and humidity and controller failures may become more frequent. Thank you. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
As I accelerate from a complete stop; i.e from a stop light red to green. I experienced a sudden loss in power and the car does not accelerate through the intersection. It is very dangerous because the vehicle behind me almost rear ended me due the sudden lag/no acceleration.
Catastrophic failure of LTA, cross traffic, blind spot sensors in rear bumper guard. Dealer verified. Informed 3rd 2023 Toyota tundra 4x4 1794 edition affected at dealership. Known issue. Part back ordered 2 weeks. Awaiting vehicle repair.