NHTSA Owner Complaint Log
This page lists owner-reported complaints filed with NHTSA for the 2024 Toyota Tundra. Complaints are unverified consumer reports submitted to NHTSA and do not by themselves prove a defect or defect rate.
Throttle lag, takes a couple of seconds for the truck to register me pressing on the gas before jolting forward. Not only frustrating but dangerous.
There is a severe throttle lag that is random. It has caused near collisions due to the response time. The truck will also randomly jerk forward. I reported it to dealer and they said it was normal and to drive the truck in sport mode. This not a solution and will cause an accident if not resolved soon
The contact owns a 2024 Toyota Tundra. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The driver was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure of the front main bearing in the engine because of metal debris and contamination. The contact was informed that the engine needed to be partially rebuilt. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 24V381000 (Engine and Engine Cooling), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 29,000.
There is an occasional lag between when I press the accelerator to when the engine actually revs up. It's usually fairly minor at less than 1 second but today I was making a left turn on a busy road and the lag time was closer to 2-3 seconds and almost caused me to get T boned by two cars coming from my left. It happens from still and from slight rolling. Today I was completely stopped. I hit the gas and all it gave me was enough to roll me into oncoming traffic and then I was stuck in their lanes until it finally kicked in and carried me on through the turn. Apparently this is a known issue with a TSB for 22 and 23 year models. This is extremely dangerous and should warrant a recall before someone gets killed.
I am writing to formally document a series of serious safety incidents and ongoing concerns regarding my 2024 Toyota Tundra, which I believe reflect a critical design flaw and a failure by Toyota to act in accordance with its obligations to customer safety and product reliability. In August 2025, while driving on the interstate with my minor child in the vehicle, I experienced a sudden and unexpected engine malfunction. The failure required me to swerve off the road at high speed, nearly resulting in a serious collision. This incident placed both my life and my child's life in immediate danger. The vehicle was towed via Toyota’s SOS service to Green’s Toyota of Lexington, KY. Upon evaluation, I was informed by Service Manager Justin that the issue was consistent with the engine failures that led to a recall of the 2022 and 2023 Toyota Tundra models. However, because my 2024 model has not yet been included in the recall—despite sharing the same apparent defect—I was told that Toyota would rebuild the engine rather than replace it. I expressed strong concerns regarding the safety and long-term reliability of a rebuilt engine in a new vehicle. I was reassured that a rebuilt engine would be “just as good,” despite clear evidence to the contrary based on subsequent events. As a result of this dangerous failure and Toyota’s inadequate response, I submitted a formal buyback request to Toyota Customer Care, citing serious and ongoing safety concerns. The dealership nevertheless indicated I would likely be denied a buyback, which I found deeply troubling given the known defect and the high-risk circumstances involved. During the initial repair, I visited the dealership to retrieve personal belongings and observed the vehicle in a completely dismantled state. The cab had been removed, and the engine was fully disassembled with parts scattered on the ground. This unprofessional and chaotic environment caused further loss of confidence in the repair quality and safety of th
When coming to a stop and then trying to accelerate to turn into a street I get an abnormal amount of throttle lag. There’s even times it seems to lag and then registers that I am trying to accelerate quickly causing me to “burn out” while I’m turning and no I am not accelerating crazy. There’s been a few close calls where I almost lose control of the vehicle.
This sunroof has a rattle that will not stop. I have taken it to a Toyota Dealer twice, and was told this was a known issue and will do what they can to help with the rattle. The sunroof shakes and rattles like glass hitting the tracks, or glass hitting metal when driving down the road. I am afraid one bump will shatter the glass. Will be returning to the dealership for a third time today to see if it can be fixed.
Purchased new in 2024. since ownership, Ive experienced throttle lag. Especially from the stopped position. I have also experienced occasional stalling for no apparent reason. Dealership has noted issues I have mentioned. vehicle now has 32000 miles and issues continue .Delaership has been unable to remedy either situation
The contact owns a 2024 Toyota Tundra. The contact stated that while driving at 60 MPH, the engine seized. The contact was able to coast to the side of the road. The message "Engine Shut Off - Pull Over" was displayed. The vehicle failed to restart. The vehicle was towed to the dealer, where the contact was informed that the engine had failed. The vehicle remained at the dealer unrepaired. The manufacturer was made aware of the failure. The failure mileage was approximately 45,000.
When at a complete stop, going to pull out, or continue driving, there is a noticable lag to the acceleration. It sometimes does nothing for a few seconds before acceleration. If backing up, then switching to drive,.there is a delay and or a small jerk motion before the vehicle accelerates. This has caused issues when pulling out and vehicles are coming at normal speeds with plenty of time to pull out. The delay has almost caused several accidents.
My 2024 Toyota Tundra imax hybrid started off with a knocking sound. I took it into a certified Toyota dealership to have it inspected. I was then told that they had ordered a part it needed to fix the problem. After not hearing back and the knocking getting louder. I reached back out and took it back for further inspection. They then told me that it needed a system update. After running the update, a couple of times later after diving the Tundra, it had a power issue when pushing the gas to accelerate. I then reached out to Toyota once again and took it back to be serviced. They told me that they test drove my truck and had no issues with acceleration. So I went and picked it up. Just a couple days after receiving my truck back, I was at an intersection with the blinking turn signal and attempted to take off when the truck completely stalled out. I had two cars almost crash into me, but barely missed! I started the truck back and went directly home. I then told Toyota about the situation and they told me to bring it back in. It then stalled again when I was taking it to the dealership. Once I got it back to the dealership and told them what happened, they said they would look into it. After they had it the first few days I never heard anything back, so I called to see what was going on with my truck. They told me that they were waiting to hear back from corporate Toyota for further directions from TAS. My truck then sat there for a few weeks. I kept reaching out to see what was going on and all they kept telling me is that they were working on it, and that they test drove the truck, but couldn’t get it to stall. I had the Toyota app on my phone, showing the mileage, and the mileage had never moved. Letting me know that they hadn’t actually test drove it. So after all of this, they never did any work on my truck. I was now scared to drive it, and honestly didn’t want it back.
The contact owned a 2024 Toyota Tundra. The contact stated while the vehicle was parked in front the detached garage, the vehicle caught on fire and the incident was caught on the neighbor's camera at 4:31 AM. The neighbor then informed the contact of the incident. The contact noticed that the vehicle had caught on fire and the fire was mainly coming out of the gas pillar area. The contact stated that the entire vehicle had burned to the ground. The fire was extinguished by the fire department. A fire department report was filed. No police report was filed. There was no injury sustained. The vehicle remained at the scene and was in the process of being totaled by the insurance company. The dealer was notified of the failure and provided vehicle rental assistance. The manufacturer was notified of the failure and informed the contact that it would take up to 30 days for a field investigator to inspect the vehicle. Additionally, the contact was informed that it could take up to 45-60 days to determine whether there was liability. The failure mileage was approximately 13,900.
I feel a slight thud when hitting exactly 40MPH. This happens in Normal, Sport, and Echo. I can feel the thud from the steering wheel and gas pedal. I think it is a transmission fault since it happens exactly at 40 every time, even on smooth roads.
The truck has a hesitation or lag at stop signs every day, every stop sign it's like the transmission doesn't know what to do and doesn't shift into 1st unless you come to a complete stop for several seconds. Hit the throttle and nothing is happening. Even more scary thing that has happened about 8x so far is when you are stopped at an intersection and either need to wait for traffic to proceed across the road or if you are at a stop sign and waiting to merge into flowing traffic the truck will let you accelerate into traffic but then the throttle just goes dead. You can push the gas pedal all you want and the truck is just dead in the water for several seconds. Motor stays running and everything the throttle just wont work and you have to be very careful because when it suddenly comes back on if you have the pedal down to the floor it'll suddenly give you full power. It has almost caused me to get tboned 3x now and almost rear ended and then people are screaming at you and creating road rage because they think I just pulled out and stopped on purpose. I've gotten to the point I go to stop lights because I don't trust the truck to merge into flowing traffic. It feels to me like the crash avoidance is sensing something and cutting throttle but it doesn't beep or set off anything indicating that's what's happening. Dealer just always says they can not duplicate the issue. I'm going to mark 7/8/25 as the date that it's happend as I have that one written down but it did happen as recently as last week also I just don't remember the exact date.
WhenThe truck is on cruise control and there is a need to pass a vehicle in the freeway; I lightly accelerate push the pedal then there is no response ( the vehicle hesitates for a second or two) ; and suddenly the engine revs up (and jerks the truck) and slams the transmission to start accelerating. I looked up this issue and realized that may be a common issue. this has happened in several occasions since I bought the truck last year, I drive my truck very carefully. I will bring this issue to the attention of the dealer.
Driving 35 milers per hour down side road with no cars in front or behind us, and no cars passing us. The sunpanel burst and shattered into thousands of pieces .There was glass stuck into metal bar in rear, that’s how strong the explosion was. Pictures provided. I can confirm there was no chip in sunpanel prior to this happening. This is a huge safety issue. If the cloth panel was pulled back exposing the glass into the vehicle we would have glass stuck or embedded in our heads and we could have caused a major accident. The loud noise sounded like a gun shot and the driver swerved the car and slammed on the breaks because the sound was so loud.
Complaint Against: Toyota Motor North America Category: Vehicle Warranty Obligations Toyota USA Case Number: [XXX] Dealer: Toyota Carlsbad Service Advisor: Ken McDonald Date Warranty Claim Submitted: [XXX] Date of Denial: [XXX] I am filing a complaint regarding Toyota’s denial of warranty coverage for premature tire wear on all four factory-installed Falken Wildpeak A/T3W 285/65R18 tires on my 2024 Toyota Tundra TRD Pro. By 15,000 miles, I observed outer edge wear — a typical symptom of incorrect factory alignment. Following the dealer’s recommendation, I performed an alignment, and all scheduled maintenance, including tire rotations, has been completed at authorized Toyota dealerships. On [XXX], I submitted a warranty claim at Toyota Carlsbad. Ken McDonald inspected the tires and took photos, but no diagnostic work was performed — no alignment check, no suspension inspection. A month later, Toyota USA denied the claim based solely on Ken McDonald’s verbal opinion that “the problem is with the tires,” without any technical evaluation or factual basis. This is unacceptable. My issue clearly matches Toyota Service Campaign 24TD01, which confirms that certain 2022–2024 Tundra models may experience premature outer edge tire wear due to factory misalignment. My vehicle fits this description exactly. Requested Resolution: Replacement of the damaged tires under warranty or fair compensation for the financial loss. Toyota’s response represents a failure to uphold warranty obligations, raises serious safety concerns, and violates consumer rights. I respectfully request that the Better Business Bureau help ensure this case is reviewed fairly. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
You step on accelerator and it doesn’t accelerate… it lags and almost caused accident more than 4 times! Throttle body won’t open up and go. I feel they need to remap the system.
I am experiencing premature and uneven tire wear on my 2024 Toyota Tundra, specifically on the outer edges of the front tires. This has occurred despite proper rotation and no off-road use, the tires showed significant edge wear. Multiple alignment checks revealed improper front end camber and Toe settings, which appear to be part of a wider issue affecting many 2022-2024 Tundra's, especially 4WD models. Toyota has not issued a recall but has quietly revised alignment specifications at the dealer level to address the problem. This defect compromises tire life, vehicle handling, and potentially safety. I believe this issue should be formally investigated and addressed by the NHTSA.
My motor shut off while I was driving. I had to have it towed to the dealership and they diagnosed the problem as a failed. Connection rod bearing. This requires an engine replacement to remedy the situation.
Hit a deer going 53mph, and the air bags did not deploy. Truck dashboard said that air bags were deploying, and then that they had deployed, but the air bags never deployed. The emergency braking and collision warning system all worked fine.
The contact owns a 2024 Toyota Tundra. The contact stated while driving at an undisclosed speed, there was an abnormally loud knocking sound coming from the vehicle. There was no warning light illuminated. The vehicle was taken to the dealer; however, the failure was not duplicated. The dealer performed an oil change. The contact stated that five days later the failure reoccurred. The contact stated while driving at an undisclosed speed, there was an extremely loud knocking sound coming from the engine. The vehicle was taken back to the dealer where it was diagnosed with a failed crankcase which resulted in metal shavings in being found in the engine oil. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact was advised that the repair was not covered under any special programs or warranty. The contact was informed that the failure was due to a pre-existing failure caused by flooding. The manufacturer was not made aware of the failure. The failure mileage was approximately 4,596.
2024 limited, Hesitation when pressing accelerator. There will be no power for some time. then a sudden jolt of acceleration. The most memorable moments of this is when trying to turn left into a neighborhood while cross traffic is oncoming, trying to drive but the truck wont go. The indicator “Add or replace oil” comes on even just after being to the dealer to have my 15000 mile service checkup.I have only had oil changes at the dealer. The trucks brand new and costs too damn much to not have the dealer take care of this. Can see blue/gray smoke out of the tail pipe - proving the engines burning oil. I pointed this out and took video while dropping it off at the dealer, they acknowledged. Frequent rough starts, not every one but 3 out of 5, always accompanied by the smoke. Shifting is far too rough. From a stop to easing on the accelerator there is a large knock, smacking into gear. This isnt always accompanied by the hesitation either. The rough shifting occurs at highway speeds too. The dealership has had my truck 3 days tomorrow and the only information they give me is; “ the technician cant fix it without having to talk (back and forth {like phone tag}) directly with the engineers.” The only recall is for moisture accumulation in the reverse lights.
My vehicle is subject to multiple recalls, including a serious safety recall. On November 6, 2025, Toyota issued NHTSA Safety Recall 25V767 stating that the engine may stall during driving, creating a crash risk. As of today, no repair remedy has been made available. Because of this safety risk, I stopped driving the vehicle. The issue has not occurred because I discontinued use out of safety concerns. An earlier recall, NHTSA Recall 25V322 issued on May 15, 2025 regarding reverse lamps becoming inoperable, also remains unresolved with no available remedy. Toyota acknowledged the safety concern by authorizing a rental vehicle. I am concerned about the lack of a repair timeline and the safety of this vehicle.
The contact owns a 2024 Toyota Tundra. The contact received notifications of NHTSA Campaign Numbers: 25V322000 (Exterior Lighting) and 25V767000 (Engine and Engine Cooling); however, the parts to do the recall repairs were not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Reverse light not working properly unable to clear see while reversing
The vehicle has acceleration hesitation. Sometimes when trying to go from a complete stop the vehicle is almost dead and doesn’t move then it feels as if the “clutch was popped “ in a manual but it is an automatic.
I am the original owner of a brand new 2024 Toyota Tundra TRD Pro, and this issue began within the first 15,000 miles of regular dealer-maintained use. At approximately 14,800 miles, I noticed unusual and rapid outer shoulder wear on all four OEM Falken Wildpeak A/T3W 285/65R18 tires. A professional alignment inspection performed by Toyota Carlsbad dealership confirmed that the factory-set front toe angle was significantly out of Toyota’s specification (left front toe: +0.30°, right front: +0.10°, total front toe: +0.39°). This incorrect alignment was present from the factory and caused tire damage before any corrections were made. These settings match exactly what is described in Toyota Limited Service Campaign 24TD01, which applies to 2022–2023 Tundra models. However, my 2024 vehicle is not included, even though the defect and symptoms are identical. The alignment defect was confirmed and corrected by the dealership, but Toyota refused to replace the damaged tires, stating it is not a warrantable condition. However, this wear was directly caused by the misalignment on a new, factory-spec vehicle, maintained per Toyota guidelines. This condition presents a clear safety risk, as premature outer tire wear significantly reduces traction, affects handling, and increases stopping distance—especially in wet or emergency conditions. There were no warning lights or messages, making the condition undetectable until visible tire damage occurred. I filed a formal complaint with Toyota USA, but they declined further assistance. I respectfully request that NHTSA investigate whether Toyota should expand Campaign 24TD01 to include 2024 models with the same alignment-related defect. The tires are available for inspection. I have supporting documentation including alignment reports, photos of tire wear, and communications with Toyota regarding this case #.
Transmission is shifting hard
Acceleration hesitation every time I push the accelerator
The truck has a very pronounced hesitation to accelerate after slowing down or coming to a stop. Example: slow down, come to a stop at a stop sign and then accelerating to start moving. This situation happens daily and almost on every occasion after slowing or stopping. It has gotten worse over time and this issue has put me and my family in very dangerous and scary situations as the truck does not accelerate promptly and oncoming traffic is getting closer. It really has made me concerned to drive my truck and feel unsafe doing so, especially with my family.
The contact owns a 2024 Toyota Tundra. The contact stated that the rearview camera displayed a frozen image or a black screen while the vehicle was in reverse(R). The contact stated that the failure obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. In addition, the infotainment screen failed to function as intended. While the contact was using the hands-free phone, the call occasionally disconnected. No warning lights were illuminated. The vehicle was taken to the dealer, where the contact was informed that the hands-free phone disconnecting was due to the cell phone service. The dealer updated the software. The contact stated that the failure persisted. The vehicle was taken back to the dealer; however, the vehicle was not inspected or diagnosed. The vehicle was not repaired. The contact stated that prior to the failure, the tires on the vehicle showed inner sidewall damage. The tires were not replaced. The manufacturer was notified of the failure. The manufacturer contacted the dealer, but no assistance was provided. The failure mileage was approximately 4,000.
I am experiencing a recurring issue with my 2024 Toyota Tundra’s fuel gauge. Specifically, when the vehicle is parked on an incline, the fuel gauge resets to indicate a full tank, regardless of the actual fuel level. For instance, after parking on a hill with approximately half a tank, the gauge displayed full upon restarting the vehicle.
Anytime I come to a yield/traffic circle and do not have to come to a complete stop, when I push the accelerator there is a hesitation and then the truck lurches forward. It happens quite often when I slow down to 5mph give or take before accelerating again. I would estimate it has happened 50 times since I have owned the truck which I bought with 300 miles on it.
Ran out of fuel on highway due to erroneous fuel guage. Truck when parked on an incline will show a full tank after starting even though gas tank is 3/4 full. Problem has been reported to Dealer and no follow up nor resolution has been offered. this event is dangerous and troublesome,
Throttle hesitation and loss of power when transitioning from stop to start risking accident when pulling into traffic. Problem occurs all the time.
Vehicle hesitates/loses power on take of from a stop started happening about 2 months ago 3/1/2025. Which causes the care to stop at intersections making it a huge risk to the passengers and other cars. Then last week the car had a low oil light. Dropped vehicle off at dealer they found no leaks or issues and added oil to the car and said to drive for another 1k miles and bring it back.
My truck, which has a build date of July 2024, is having numerous on going episodes of hesitation and throttle lag when transitioning from a complete, or nearly complete stop. The truck was purchased in early October 2024. The hesitation was not noticeable at first. It began presenting itself after about 6 weeks of ownership and 1000 miles. Today, with 4200 miles on the vehicle, it hesitated twice on a 15 mile city trip. There is no rhyme or reason as to when it may present itself...such as warm/cold outside, vehicle warmed up or still cold, or from a rolling or a dead stop. It does appear to be getting more frequent with longer delays in throttle response. I consider this to be a high priority safety issue that needs to be addressed immediately. I have never experienced this condition in a vehicle before and I have purchased about 15 new vehicles in my lifetime. I am now scheduling an appointment for this matter to be addressed with the dealership.
A low speeds there is a delay in throttle response. If you come to a stop then step on the accelerator, the vehicle has no response for a short period of time where then it may buck or propel itself to catch up with the missed throttle. I recently picked this vehicle up from the dealer and was told there is no remedy for the issue at this time.
Driving down the road, my sunroof exploded. Sun shade was pulled so no injury. Dealer would not diagnose other than saying glass just doesn’t explode so must have been hit by something. I don’t believe that is the case. Easily as likely a manufacturer defect from the factory. I have had the truck for less than a year with 11000 miles
A. I had a warning light and had a distorted image in surround view. Mid-March 2025 B. Wend dealership and they replaced the ECU related to backup camera. March 26, 2025 C. After ECU replacemenet, I have two issues 1. backup camara hitch line is not on center 2. parking line on surround view is distorted. Parking line is on straight but displayed bent line. Went the dealership. They said no issue was found. I explained the anomaly. they acknowleded the distorted image but didn't think as an issue. - Reached out Toyota cooperation and shared the image which shows distorted image. D. Case manager organized repair work with the dealer ship and visited on Sep. 19 2025 - Dealership diagnosed no issue. I have touble for parking and connecting trailer due to the issue. I couldn't make the dealership to recognize this as an issue even with help from toyota cooperation.
Vehicle has a persistent transmission issue which causes hesitation/shuddering under acceleration and cruising rpms. Toyota claims issue is software related after 5 trips to dealer. On this particular occasion the vehicle downshifted erratically climbing a steep roadway causing a loss of control in wet conditions activating the vehicle stability control. Vehicle was brought to dealer and Toyota Brand Engagement was notified requesting a remedy.
The contact owns a 2024 Toyota Tundra. The contact received notifications of NHTSA Campaign Numbers: 25V322000 (EXTERIOR LIGHTING) and 25V767000 (ENGINE AND ENGINE COOLING); however, the parts to do the recall repairs were not yet available. The contact stated that while driving at an undisclosed speed, the vehicle jerked and failed to accelerate as intended while depressing the accelerator pedal. The vehicle stalled and was restarted. No warning lights were illuminated. The contact stated that for the rest of the day while the vehicle was stopped and the accelerator was depressed, the vehicle jerked and failed to accelerate as intended and then stalled. The failure reoccurred approximately ten times the same day. No warning lights were illuminated. The vehicle was taken to the dealer. The vehicle was not inspected or diagnosed. The vehicle remained at the dealer unrepaired. The contact stated that when the vehicle was taken to the dealer for maintenance, the contact informed the dealer of the issues. The vehicle was not inspected. The manufacturer was not made aware of the failure. The approximate failure mileage was 15,000.
On light acceleration to maintain speed or flow of traffic, there is a drivetrain shudder the reverberates through the entire truck. It most noticeable when coming up grades of any kind, but can be replicated in most driving situations.
The fuel gauge displays full tank even though the tank is quarter empty. The local Toyota dealership is unable to resolve this issue. The fuel gauge malfunction happens almost twice a month now.
A huge lag before the engine decides to get up and go. It’s dangerous
The truck has a hesitation when accelerating from a stop or after coming to a stop and then accelerating again it has a hesitation or lag before powertrain responds making it a hazard when on coming traffic is approaching.
Acceleration decreased randomly while starting from a dead stop. Loss of power when trying to pull away from the line
Vehicle stalls upon brief stop and go. Causing multiple near misses.
2024 tundra crew max hybrid limited off road, since day one of purchase of this vehicle I have had excessive wind noise in the windows on the driver and passenger side. From what I understand many people are having the same problem with the tundras. Toyota dealership tried to solve the remedy by putting insulation in the rubber seals in the corners it quieted it down a little bit but it’s still beyond what a $75,000 vehicle should sound like while driving 45 miles and above an hour it’s very annoying to hear other cars and traffic in this this vehicle. The seals around the windows and the door jams are faulty and need to be addressed. Thank you for your time
Data synced from NHTSA on May 4, 2026