2010 Toyota Venza Speed Control & Cruise Problems

TL* THE CONTACT OWNS A 2010 TOYOTA VENZA. WHILE THE CONTACT'S WIFE WAS DRIVING THROUGH A DRIVE THRU CAR WASH, THE ACCELERATOR PEDAL BECAME STUCK AND THE VEHICLE CRASHED INTO A WALL. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE BUMPER, RADIATOR, BATTERY, AND HOOD WERE DAMAGED. THE INTERNAL DAMAGE COULD NOT BE DETERMINED BECAUSE THE HOOD WOULD NOT OPEN. THE INSURANCE COMPANY WAS CONTACTED AND STATED THAT THEY WOULD CALL THE CONTACT BACK. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE AIR BAGS DID NOT DEPLOY. THE DISTANCE OF THE VEHICLE'S IMPACT TO THE WALL WAS APPROXIMATELY 15 TO 20 FEET. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 110,000.

1ST TIME (NOV. 5TH, 2016), I WAS IN STOP & GO TRAFFIC ON THE HIGHWAY, I LET OFF OF THE ACCELERATOR, AND THE CAR ACCELERATED, I QUICKLY HIT THE BRAKE AND THE CAR SLOWED AND STOPPED. 2ND TIME (APRIL 12TH, 2017), I WAS CRUISING ABOUT 30MPH, I LET OFF OF THE ACCELERATOR AND THE CAR ACCELERATED, I QUICKLY HIT THE BRAKE AND THE CAR SLOWED DOWN. ON APRIL 12TH, 2017 I CALLED THE TOYOTA DEALERSHIP, TOLD THEM WHAT HAPPENED AND ASKED IF THERE WAS ANY KIND OF RECALL - THEY SAID NO.

I WAS PULLING INTO A PARKING SPACE VERY SLOWLY...MY FOOT WAS ON THE GAS PEDAL VERY GENTLY AND ALL OF A SUDDEN THE CAR ACCELERATED AT A FAST SPEED. I HIT THE BRICK WALL OF A STORE AND SMASHED THE GLASS FRONT DOOR. UNDER NO CIRCUMSTANCES DID I DEPRESS THE GAS PEDAL IN EXCESS TO CAUSE IT TO ACCELERATE. AS I WAS PULLING INTO THE SPOT THE ENGINE DID START TO MAKE A REVVING UP SOUND. THE PARKING SPOT WAS ONLY APPROXIMATELY 10 FEET FROM FRONT OF BUILDING. I QUICKLY APPLIED THE BRAKES BEFORE IMPACT BUT DID NOT STOP. THE IMPACT OF THE CAR ON THE WALL STOPPED THE CAR. THANK GOD THERE WERE NO INJURIES. UPDATED 10/06/15*LJ

I WAS DRIVING A 2010 TOYOTA VENZA, AND WAS HEAVILY PRESSING ON THE ACCELERATOR TO GAIN SPEED TO MERGE ONTO THE EXPRESS WAY, WHEN MY CAR KEPT ACCELERATING AT A HIGH RATE OF SPEED, EVEN AFTER I TOOK MY FOOT AWAY FROM THE ACCELERATOR, APPROX 80 MPH. THE ONLY THING I CAN COMPARE IT TO, IS IT FELT LIKE THE CAR'S CRUISE CONTROL ENGAGED ON IT'S OWN AND TOOK OVER, BUT, KEPT ACCELERATING. I PUT MY FOOT ON THE BRAKE BUT SINCE THE CAR WAS ACCELERATING AT A HIGH RATE OF SPEED IT WAS HARD TO KEEP IT PRESSED, SO I USED BOTH FEET AND ALL MY LEG STRENGTH AND HELD THE BRAKE TO THE FLOOR. IT SLOWED THE SPEED A LITTLE. IT TOOK APPROXIMATELY OVER A 1/4 MILE, LESS THEN A 1/2 MILE, BEFORE THE ACCELERATOR PEDAL DISENGAGED. I COULD NOT SEARCH FOR NEUTRAL IMMEDIATELY BECAUSE I WAS WATCHING TRAFFIC AND MANEUVERING AWAY FROM TRAFFIC ENTERING AND EXITING THE EXPRESSWAY. NEUTRAL ON THE VENZA IS NOT A STRAIGHT SHIFT. YOU HAVE TO SHIFT LEFT AND THEN UP TO FIND NEUTRAL. MOST CARS IS ITS A STRAIGHT SHIFT. *TR

TL* THE CONTACT OWNS A 2010 TOYOTA VENZA. THE CONTACT WAS DRIVING 35 MPH AND ATTEMPTING TO PASS ANOTHER VEHICLE WHEN HER VEHICLE ABNORMALLY ACCELERATED UP TO 55 MPH. THE CONTACT ATTEMPTED TO BRAKE BUT TO NO AVAIL. SHE CONTINUED TO APPLY ABRUPT PRESSURE TO THE BRAKES AS HE MANEUVERED THE VEHICLE FROM CRASHING. THE CONTACT WAS FINALLY ABLE TO STOP THE VEHICLE. THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 11,700 AND THE CURRENT MILEAGE WAS 11,819. UPDATED 12/08/10. *LJ THE DEALER ADVISED THE CONSUMER TO TURN THE VEHICLE OFF AND THE COMPUTER WOULD RESET ITSELF. UPDATED 12/13/10

WHILE MERGING ONTO HIGHWAY, ACCELERATOR BECAME STUCK AND APPLYING BRAKE WOULD NOT SLOW CAR. HAD TO USE EMERGENCY BRAKE TO SLOW VEHICLE AND MOVE TO SHOULDER. *TR

TL*THE CONTACT LEASED A 2009 TOYOTA VENZA. THE CONTACT STATED THAT WHILE DRIVING UP A HILL AND ATTEMPTING TO BRAKE, THE VEHICLE CONTINUED TO IDLE. SHE SHIFTED INTO NEUTRAL AND THEN PARK BUT THE VEHICLE CONTINUED TO IDLE. SHE HAD TO PRESS THE SMART BUTTON TO TURN OFF THE VEHICLE; EVEN AFTER TURNING THE VEHICLE OFF, IT TOOK SEVERAL MINUTES TO COMPLETELY TURN OFF. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALERSHIP BUT THE DEALER COULD NOT PRODUCE A FAILURE CODE. THE DEALER ATTRIBUTED THE FAILURE TO DRIVER ERROR AND THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER. THE CURRENT AND FAILURE MILEAGES WERE 9,130.

I HAVE A 2010 FWD VENZA WITH 2000 MILES. THIS PAST WEEKEND WE HAD FOUR SEPARATE INSTANCES OF THE UNEXPECTED ENGINE REVVING. AFTER TAKING FOOT OFF GAS AND APPLYING BRAKE LIGHTLY, PREPARING FOR A FULL BRAKE. THE ENGINE 'REVVED' FOR APPROXIMATELY 1-2 SECONDS. ODDLY, NO ACCELERATION OCCURRED IN THE VEHICLE. THIS OCCURRED IN RESIDENTIAL NEIGHBORHOODS, TYPICAL SPEED 25-35. THE HAPPENED ONCE WITH ME AND THREE TIMES WITH MY WIFE. PLAN TO TAKE VEHICLE TO DEALER AND CALL TOYOTA CONSUMER EXPERIENCE HOTLINE. *TR

S10 APPROPRIATE HANDLING RE INCIDENT OF SUDDEN UNINTENDED ACCELERATION FM OWNER OF A 2010 TOYOTA VENZA. *KB AS THE CONSUMER WAS PULLING INTO HIS DRIVEWAY, HE PUSHED THE GARAGE DOOR OPENER BUTTON AND SUDDENLY THE VEHICLE ACCELERATED AT A GREAT SPEED, NEARLY CRASHING INTO THE OPENING OF THE GARAGE DOOR. THE VEHICLE WAS REVVING AT 5,000 RPM'S AND HE IMMEDIATELY PUT BOTH FEET ON THE BRAKES, JAMMED IT INTO NEUTRAL, THEN REVERSE, THEN PARK. IN PARK, THE ENGINE WAS STILL REVVING AT A VERY HIGH SPEED AND SO THE CONSUMER SHUT THE ENGINE OFF. HE IMMEDIATELY LOOKED DOWN TO SEE IF THE ACCELERATOR WAS STUCK UNDER THE MAT, AND IT WAS NOT. THE GAS PEDAL WAS NO WHERE NEAR ANY FLOOR MAT AND THE VEHICLE WAS BARELY MOVING AT THE TIME. HIS FOOT WAS ON THE BRAKE, NOT THE ACCELERATOR AND THE VEHICLE WAS COASTING INTO THE GARAGE. *JB

AT 2 PM TODAY, I HAD JUST RETURNED FROM RUNNING ERRANDS AND WAS PULLING INTO MY DRIVEWAY AND PUSHED THE GARAGE DOOR OPENER. AT THAT POINT, MY FOOT WAS ON THE BRAKE AND NOT ON THE GAS PEDAL; I WAS COASTING AT A VERY LOW SPEED WITH THE NATURAL FORWARD MOVEMENT OF THE CAR CARRYING ME INTO THE GARAGE (MY DRIVEWAY IS ONLY ABOUT TWO-CAR-LENGTHS LONG). AS I NEARED THE GARAGE DOOR, NOW HALFWAY OPEN, MY CAR SUDDENLY REVVED TO A HIGH SPEED AND WAS HEADED STRAIGHT TOWARD SMASHING INTO THE GARAGE DOOR. AS I SAID, MY FOOT WAS ON THE BRAKE AND SO I THEN PUT THE OTHER FOOT ON THE BRAKE AS WELL. THEN, I SLAMMED THE CAR INTO NEUTRAL AND HEARD THE ENGINE JUST REV AT A VERY HIGH SPEED. I THEN SLAMMED THE CAR INTO REVERSE THEN PARK, AGAIN HEARING THE ENGINE REV AT A HIGH SPEED. I THEN PUSHED THE BUTTON TO SHUT THE CAR OFF. I IMMEDIATELY LOOKED DOWN AND SAW THAT THE GAS PEDAL WAS NOT STUCK ON ANY FLOOR MAT. AND, AS I SAID, MY FOOT WAS ON THE BRAKE AND NOT ON THE GAS PEDAL. I THEN SAT THERE FOR A FEW MINUTES WITH MY HEART RACING, THINKING THAT IF THIS HAD HAPPENED TWO MINUTES AGO WHILE ON THE ROAD, I COULD HAVE BEEN KILLED. OR, IF I HADN'T BEEN QUICK TO ACT PROPERLY, MY CAR WOULD HAVE ENDED UP IN MY FAMILY ROOM'WHAT IF I DIDN'T HAVE MY FOOT ALREADY ON THE BRAKE'SURELY I WOULDN'T HAVE BEEN ABLE TO STOP THE VEHICLE AS QUICKLY. I FELT JUST LIKE THE WOMAN AT THE CONGRESSIONAL HEARINGS, IN TEARS, DESCRIBING HER EXPERIENCE WITH HER LEXUS. THE CAR SUDDENLY REVVED TO A HIGH SPEED, AND WOULDN'T SLOW DOWN IN NEUTRAL OR REVERSE OR PARK. SHUTTING OFF THE ENGINE WAS THE ONLY OPTION TO MAKE THE HIGH-SPEED THROTTLING TO STOP. THESE FACTS ARE CLEAR: 'THE GAS PEDAL WAS NOT STUCK ON ANY FLOOR MAT 'THE GAS PEDAL WAS NOT DEPRESSED IMMEDIATELY PRIOR TO THE SUDDEN ACCELERATION 'THE BRAKE PEDAL WAS DEPRESSED IMMEDIATELY PRIOR TO THE SUDDEN ACCELERATION 'THE SUDDEN ACCELERATION WAS AT VERY HIGH RPM'S 'THE HIGH RPM'S WOULDN'T STOP UNTIL THE ENGINE WAS SHUT OFF. *TR