Volkswagen · Atlas Cross Sport · 2025
4
Recalls
13
Complaints
5/5
Safety Rating
The 2025 Volkswagen Atlas Cross Sport has 4 recalls and 13 owner-reported complaints on file with NHTSA. Overall safety rating: 5 out of 5 stars. Most reported issue: unknown or other (4 reports).
Source: NHTSA Public Records · Updated Apr 28, 2026
The 2025 Volkswagen Atlas Cross Sport page works best as a research starting point. Complaint totals show how much owner-reported activity exists, while recalls and investigations help show whether any of that activity turned into formal safety action.
Because this is a newer-era vehicle page, it usually helps to compare this year against nearby model years before deciding whether a complaint pattern looks isolated or persistent. On this page, the most prominent complaint area is unknown or other with 4 reported complaints.
This page combines three types of NHTSA data: recall campaigns (official manufacturer or government actions), owner complaints (unverified consumer reports), and crash test ratings (where available). A vehicle with many complaints is not necessarily less reliable — complaint volume correlates with sales volume and vehicle age. Recalls indicate identified defects, not overall quality. To compare this model year with others, use the year navigation in the sidebar or return to the model overview page.
If you are researching a used vehicle, start with the complaint categories, compare them against the recall list, and then check nearby model years to see whether the same issue profile repeats. That usually produces a better buying or research signal than treating the raw complaint total as a standalone safety ranking.
Frontal Crash Test

Side Crash Test

Overall Frontal Rating
Driver and Passenger Assessment
Driver Side
Passenger Side
Overall Side Rating
Side Barrier and Side Pole Tests
Driver Side
Passenger Side
Rollover Resistance
16.9% rollover risk in single-vehicle crash
Safety Features
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 Atlas, Atlas Cross Sport and 2023-2024 ID.4 vehicles. Certain bolts on the chassis, brake system and/or suspension (such as bolts for certain cross member, engine mount, control arm, subframe, rear brake carrier, etc.) of affected vehicles may not have been correctly tightened during the manufacturing process.
Remedy Status
Dealers will replace the bolts as necessary, free of charge. Owner notification letters were mailed July 25, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 42HX.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 Atlas Cross Sport and Atlas vehicles. A software error may cause the rearview camera image to become distorted when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Remedy Status
Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed June 5, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91SB.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 Atlas and Atlas Cross Sport vehicles. The engine cover may have been improperly installed after vehicle service, allowing it to come loose and contact hot engine surfaces.
Remedy Status
Dealers will remove the engine cover, free of charge. Owner notification letters were mailed March 7, 2025. Owners may contact Volkswagen customer service at 800-893-5298. Volkswagen's number for this recall is 10X5.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2025 Atlas and Atlas Cross Sport vehicles. The transmission may have been manufactured incorrectly, which can result in a loss of drive power.
Remedy Status
Dealers will replace the transmission, free of charge. Owner notification letters were mailed March 12, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 38CX.
On 3/27/026 at approximately 1800 hrs, I was driving my 2025 VW Atlas w/8500 miles southbound on the Florida Turnpike in the left hand land. Traffic was at a standstill at mm 76. We sat for 2-3 minutes without moving. When traffic started to roll forward, I moved my foot to apply...
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New buy today 3/16/2025 from Carvana. Anyhow took vehicle to get a diagnostic and reputable mechanic shop. The auto scanner would continuously stall on the transmission check,would not produce a report nor respond. We did get a good reading for the engine but not once after sever...
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Car was operating normal up until 8:47 pm went to go turn car on and check engine light came on with notification “RISK OF ROLLING! P not possible. Please apply parking brake.” Car will go into drive, neutral, and reverse but does not move upon pressing gas pedal. Will not go int...
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The vehicle is experiencing multiple system malfunctions involving engine performance and electrical components. Symptoms include engine trembling at idle, abnormal ticking and hissing noises, and the vehicle pulling while driving. An independent diagnostic scan performed within ...
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Turned off car after arrival at destination got back into car 5 minutes after turned car on and dash light up with multiple error codes. Main one being engine/transmission issue. Message stated car could be driven but limited. Tried to put car in drive but couldn’t. Could only p...
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The contact owns a 2025 Volkswagen Atlas Cross Sport. While driving at approximately 50 MPH on a main road, the contact received a message indicating that the transmission was in emergency mode. Shortly thereafter, the vehicle entered LIMP Mode and began to vibrate. The contact p...
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Car’s maneuver assistance light flashes as malfunctioning, then the car’s infotainment system turns off and on repeatedly until the screen is just black. After the first two things happen then the SOS feature and Exit Warning and Rear traffic alert systems malfunction as well.
There’s a chemical smell entering the cabin of my vehicle from the engine ever since my car was serviced at the dealership. I’ve had headaches burning, watering eyes, nausea, dizziness, fatigue, eye twitching, and generally unwell. My daughter has had a cough and they refused to...
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Twice now I have had the vehicle not want to shift appropriately in low gears. When this happens, the vehicle locks up and will not move. Both times, VW has had. Tow get the vehicle and take it in for repair. 1st time was software update. Now it’s there for the second time with n...
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My fuel gauge was stating I had approx 300 miles to empty. I was traveling on the interstate when the vehicle lost power and different warning lights came on dash. I was able to safely get on to shoulder of highway. Vehicle stopped on its own. I was unable to get it to go into ge...
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Showing 10 recent complaints from 13 total
View Full Complaint LogThe strongest comparison flow is usually: exact vehicle-year page, then nearby years of the same model, then other 2025 Volkswagen models. That sequence helps separate one-off year spikes from broader make-wide patterns.
The 2025 Volkswagen Atlas Cross Sport has 4 recalls recorded by NHTSA.
NHTSA has received 13 owner-reported complaints for the 2025 Volkswagen Atlas Cross Sport.
The 2025 Volkswagen Atlas Cross Sport received an overall safety rating of 5 out of 5 stars from NHTSA.
The most commonly reported complaint categories for the 2025 Volkswagen Atlas Cross Sport are unknown or other (4 reports), power train,electrical system,engine (3 reports), fuel/propulsion system (1 reports).
Yes. NHTSA has 4 recalls on record for the 2025 Volkswagen Atlas Cross Sport. Scroll up to review the published recall summaries, consequences, and remedies. To check for unrepaired recalls on your specific vehicle, use your VIN at nhtsa.gov/recalls.
Look up recalls and complaints for any year, make, and model.
This page summarizes publicly available data from the National Highway Traffic Safety Administration (NHTSA). Complaint counts reflect reports submitted to NHTSA by vehicle owners and do not by themselves prove defect severity or vehicle safety. Safety ratings may not be available for all vehicle-years. This site is not affiliated with NHTSA or any vehicle manufacturer. For official information, visit the official NHTSA page for this vehicle.