2022 Volkswagen Atlas Complaint Log

My emergency brake engaged while I was slowly entering an intersection. Almost caused an accident - cars behind me had to slam on their brakes. I believe this issue is part of recall 97GF which only lists air bags as a result of faulty wiring in door harness. The e brakes engaging while driving needs to be added as another safety risk - it was a frightening experience for me and my kids.

At first the Infotainment system touchscreen would not turn on at first start of the day but would turn on after a few minutes. Then, after a week, it stopped turning on altogether. Wireless phone charging and Advanced Road Sign Recognition system is not working as well.

The infotainment center of the vehicle does not start/work upon start of the car. I get a notification on the dashboard that audio is not available. The whole infotainment center not working on startup means I cannot view the picture/video feed from the rear camera. I tried activating the park assist feature to activate the camera but it did not work because the infotainment center was inoperable. I purchased the car one week ago and have had this issue on starting up the car everyday this past week. It takes anywhere from 2-10 minutes before the infotainment center is operable. I have notified the dealership and they have not been able to reproduce the issue because they acquire the vehicle after the info center is operable. I am not able to have the vehicle serviced at the dealership until Feb. 23, 2022. They have advised to “reset” the infotainment center. The sales associate who sold me the car did this and the problem still exists. Because I purchased the car new, with 10 miles, I did not anticipate this issue.

The vehicle brakes sound like metal v metal, grinding and squeaking. The dealership says that its a known problem but they have no fix. This concerns me when driving.

I bought my 2022 VW atlas with technology last year November , the main issue i have with it is the shift gear is hard to release from parking to reverse or drive sometimes, when it finally released it makes a big shakes effect on the engine , i had report the issue to my local vw dealership last time i took it for service, they didn't do anything about it, i'm so worried because the car is brand new and i don't want it give me engine mount problem soon. what should i do about the problem?

The contact owns a 2022 Volkswagen Atlas. The contact stated while driving in snow, the windshield wipers stopped working as needed. The contact stated no warning light was illuminated. The contact was able to park on the side of the road and manually tighten the windshield wipers bolts that were loose. The contact was able to continue driving but stated that the windshield wipers were not aligned and fractured around the areas of the windshield. The contact took the vehicle to the local dealer and was informed that no failure was found due to the windshield wipers not being meant to clean snow. The dealer informed the contact to keep tightening the windshield wiper bolts as needed. The manufacturer had been informed of the failure. The failure mileage was approximately 6,500.

The contact owns a 2022 Volkswagen Atlas. The contact stated that the Forward Collision Avoidance system was malfunctioning. The contact stated while driving 30-45 MPH, the Forward Collision Avoidance warning light illuminated while there were no vehicles or objects nearby. The vehicle was taken to the dealer, who informed the contact that the Forward Collision Avoidance system could have been triggered by significantly small objects and was operating as designed. The contact stated that the failure had been reoccurring. Additionally, the contact stated that while reversing, the rearview camera image displayed, then disappeared. The contact stated that the failure had been reoccurring. The vehicle was taken to the dealer for diagnostic tests; however, the dealer failed to update the contact for two weeks. The vehicle was not diagnosed nor repaired. The manufacturer was notified of the failure and a case was opened. The manufacturer informed the contact that they were waiting for an engineer to provide the next steps going forward. The failure mileage was unknown.

Very loud grinding noises and squeaking especially in the mornings when you use the brakes.

The connecting road bearing broke apart. Caused the engine to shut off while driving. No, the problem has not been confirmed but all the symptoms and issues point to it. They found metal shavings in the oil and oil filter. The EPC light came on prior to it occurring.