2022 Volkswagen Atlas Complaint Log

The contact owns a 2022 Volkswagen Atlas. The contact stated while driving 75 MPH, the vehicle shut off inadvertently. The contact stated that while in the process of veering to the side of the road, the vehicle restarted independently. The contact continued driving; however, the Lane Assist, Adaptive Cruise Control (ACC), Braking assist, Driving Assist, ESC system, TPMS warning lights, and other unknown warning lights illuminated. Additionally, the contact stated that the ACC mode exceeded the set speed while driving. The contact stated that she deactivated the ACC mode; however, while driving 60 MPH, the vehicle abruptly decelerated to 20 MPH upon releasing the accelerator pedal. The contact stated that the failure recurred while driving. The vehicle was taken to the dealer but was not yet diagnosed or repaired. The manufacturer was notified of the failure. The contact was awaiting a call back. The failure mileage was approximately 16,800.

This car has stopped several times while I have been driving. Top speed on the highway, and the car stalls. It stops completely, and I will have to manually restart it. This has been happening for the past year, since I got the car. The dealership states they have updated the software to fix it. The screen does not always come on when I start the car.

Roughly 60 days after we purchased our Atlas the brakes started squealing, grinding, and when its wet or raining, it is nearly impossible to stop the vehicle without slamming the brakes so hard that the anti-lock braking system engages. This is a safety hazard/concern. We contacted the dealership where we purchased the vehicle (out of state) and they said this was standard and not to worry. This was mentioned at our first service at our local VW dealership and we were again told that this was normal and that the brake pads were wearing just fine. The safety concern was not addressed, nor is this normal. At our second service appointment, we asked that these be checked again and for them to address the difficulty in stopping during wet conditions. Same response, this is normal and brakes are not covered under warranty. We have since contacted the original selling dealership who lined up another service appointment with our local VW dealership, and again, we received the same answer as before. We do have audio/video of the squealing and grinding noises, and again, we have been told this is standard, and its a known problem with the VW Atlas. There are many other complaints similar to this. This should reach the level of a recall before something catastrophic happens and someone loses their life over it. I/we as owners of this type vehicle should not have to spend thousands of dollars replacing brakes shortly after purchasing this type of vehicle.

Automatic braking happened when crossing an intersection. I pressed the gas to go and went a couple of feet before the automatic braking kicked in. I had to put the car in park and restart the car. Luckily I was at the front of the traffic line so I was not going at a high speed because if I had been on the freeway, etc. this would have been so dangerous . This car has 15K miles and things like this should not be happening. I have 5 kids and this would cause detrimental damage at high speeds. I started having brake issues (grinding noises, brake slippage etc.) only a couple months after getting the vehicle and have been to dealer several times to resolve the issues but no fix has lasted more than a couple months. I have an appointment to go in again next week to check automatic braking as well as the grinding noises again as they also happening again. Apparently faulty brakes are a known issue that VW will not fix. It was one thing to have to go into the dealership every quarter to get them replaced, but now this added issue of the automatic brake turning off makes me feel very unsafe to drive it. VW needs to do something to resolve the brake issues on the Atlas.

From the first day of purchase of vehicle bought NEW. The second row was not installed correctly from manufacturer. I had taken to VW for maintenance to fix. VW of Clear Lake stated seat was fixed. Seat is still not fixed. Not correctly aligned and still making very load noise. I went back to VW. VW stated it’s too late for repairs. It hasn’t been a year until February 2025

significant brake noise issues (grinding, squeaking, and gurgling sounds). it does feel inconsistent braking. This issue is a constant driving problem every day. I requested a car inspection at Kearny Mesa Volkswagen (8040 Balboa Ave, San Diego, CA 92111). They stated this was normal for this car (Atlas), and I just needed to brake harder. This is not normal to be driving with this issues and brings family safety concerns and an ultimate high repair in the future for lacking of customer services from Volkswagen

Brakes started going out at 20,000 miles along with tires falling apart.

The vehicle had the low oil warning light come on while driving with less than 20k miles. Oil was added and the light came on again a day later. We took to the dealer who stated that there were several premature oil leaks. They offered no explanation for the reasoning and that the parts were on backorder and cannot tell us how long the vehicle will be out of service.

My car randomly turns off while I am driving. In order to turn my car back on and use it, I need to put my car in park and press the manual restart button. This has happened more than 4 times in the 7 months I've had the vehicle. After taking it to the dealership, they could not recreate the problem, therefore nothing was done to fix it. There is no warning or noticable correlation to the problem. The first few times occurred when my car was stopped, but has progressed to happening while my car is moving (going at least 5 mph)

Door wire harness failed. This was post correction of all previous recalls, which included replacement if door wiring harness. The failure caused a stall and initiation of emergency brake. This occurred at a stop light with a teen driver. Driver restarted automobile and proceeded.

My sensors continue to beep when there is no obstruction around the vehicle. At times, this will also cause the brakes to grind. When I take it in for inspection, they are unable to find any malfunction because this happens inconsistently. This puts myself and others at risk because it is very distracting to the driver. The vehicle has been inspected by the service dealer, but they have not been able to reproduce the problem. Other lights have also popped up randomly... the driver seat belt sign, when I did have my seat belt on and the EPC sign while I drove down my street.

The first issue at 26k miles when the coolant light turned on. It was a broken head gasket which required the replacement of the full motor on the vehicle. After the motor was replaced, the vehicle had to be taken back to the dealership that completed the work on 3 different occasions for installation concerns including a loose bolt and low coolant levels. The second issue at 33k miles was the failure of the charcoal canister which ruined the fuel tank lining, resulting a replacement of the fuel tank. This issue caused the car to stall anytime it was idle (if I was in traffic and not able to accellerate or in a parking lot going slowly, it would stall requiring it to be put into park and restarted. This issue was a huge safety concern since my car would shut down in traffic. No indicator lights came on during this issue. Next, at 37k miles, I smelled terrible gas fumes each time the car idled. At one point, when blowing my nose, I had black soot residue, so I can't imagine what I was breathing or the risk of the vehicle catching fire with such strong fumes. I had to take the car in twice before they took me seriously. The car had broken O rings from the engine replacement. No indicator lights came on for this issue either. Last week, we received the car back after 33 days in the shop for ANOTHER broken head gasket. Within a day of getting the car back, it misfired and the check engine light was on again. The car does not accellerate correctly which poses a safety risk when trying to pull out into moving traffic or cross oncoming traffic. Volkswagen corporate office is well aware of all the issues but declined the buy-back process because we don't fall under our state's lemon laws.

The contact owns a 2022 Volkswagen Atlas. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed, and the brakes made an abnormally loud squeaking sound. The vehicle then lost motive power. The vehicle was able to be restarted. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 14,000.

Oil pressure relief valve failed causing a loss of engine oil. This resulted in a low oil warning while driving. Excessive oil deposits were found throughout the engine bay creating a risk of belt slippage which could result in engine failure while driving.

Vehicle stalls at low speeds or at a stop while ldling. Requires car be put in park to restart. Dealerships unable duplicate. Issue is occurring with greater frequency. Causing an unsafe condition driving in traffic.

The breaks make a horrible grinding and squeak sound. Feels unsafe to drive car.

1. Noise from the Front End - Shortly after purchasing the vehicle, I noticed a persistent noise coming from the front end while driving. I reported this issue to the dealership within the first 30 days of ownership, but they were unable to identify or resolve the problem on multiple occasions. Eventually, I took the vehicle to Dublin Volkswagen, where the issue was diagnosed, but I had to pay $80 out-of-pocket for the diagnostic fee. 2. Stalling Issue - The vehicle has been sporadically stalling, which initially led me to believe it was related to the auto stop/start feature. However, I later discovered that this is a recurring issue reported by other Volkswagen Atlas owners [XXX] ). This stalling issue has occurred multiple times, even to my brother during his visit from Canada. Given that this vehicle is used to transport children and other passengers, this is a serious safety concern and liability risk. Picture of message that pops up when the issue occurs. 3. Brake Performance Problems - The brakes have been squealing and exhibit shaking and grinding during use after sitting for different periods of time. Despite contacting the dealership (Dorito Brothers Volkswagen) numerous times about this issue, I have been repeatedly dismissed by their service advisors, technicians and manager. Their lack of attention to detail and unwillingness to address my concerns has eroded my confidence in their ability to service the vehicle properly. I was also informed that Volkswagen would be dealing with the brakes issues by the end of the fourth quarter in 2024 but to-date nothing has been heard nor done. They are recommending brake pads and rotors but why are those needing to be replaced after less than a year of owning it. There's more going on than they are disclosing. Attached is a copy of a report from a different dealer than the car was purchased from. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Vehicle 2 hrs after purchased start/stop failure notice came on. Vehicle died without emergency brakes or any brake system at all take place in middle of the road. Took to the dealer where it was purchased from immediately-4 days later “repaired” replaced a valve stating a flap wasn’t closing correctly. 3 weeks later out of state same thing happened 3 different times traveling 70 mph on the way back to our home, only this time we had cars swerving behind us to avoid hitting us as we were in middle lane, immediately I threw on the flashers while driver was attempting to place it in park when the gear shift stuck same error all 3 times start/stop fail only this time the check engine light came on as well as the start stop error light on the dash and permanently stayed on until we could get to the dealership where we purchased it- vehicle stalled again the same way only this time attempting to park vehicle to check in for inspection

The contact owns a 2022 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 24V464000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

While driving down the highway our sunroof shattered and nothing had hit the sunroof. Glass fell into the car as our cover was retracted and put our baby at risk. Our car is under 1 year old and there were no warnings or other symptoms evident before the incident.

While driving in stop and go city traffic with the auto start/stop disengaged, the vehicle completely shut off while in drive. After releasing the brakes to proceed in traffic I was unable to control the vehicle or accelerate. The vehicle indicated that it needed to be placed in park and started manually. During this time there was no control of the vehicle. The passengers were at risk of a disabled vehicle in city traffic and the vehicle inappropriately turned off. Since owning the vehicle this incident has occurred several times (approximately 7 times over 2 years). It has also occurred in inclined surfaces where the vehicle continues to roll and cannot be controlled until placed in park and restarted. The vehicle has been serviced by the dealership on multiple occasions and diagnosed for this concern. There is no solution from the dealership. The primary concern is safety.

1. Dealer has accepted the problem and indicated they are unable to do anything, that all Atlas do the brake screetching and sensors going off with no reason. 2. Brakes- Everytime at starting the car in the morning or around 15 to 30 minutes after use (parked), they screech and it feels as if the pads slide and not truly break. This happens always along with a water-like gargling sound. The screeching also makes the sensors go off. The concern is the safety as you can feel the breaks do not respond the same when this happens vs after using three or four stops. You can feel and hearvhow the pads slide and the car has difficulty breaking. 2. The left side sensors of the mirror and side of car go off random and it is annoying to say the least. The safety issue is that when you are driving, reaching a stop and they go off, it can somewhat scare you and you then hit the breaks thinking something is really there being sensed by the sensors. This could cause an accident. I have videos of the sensors problem showing how even though there is nothing around, they go off. I alao have videos of the breaks making the noice.

What component or system failed or malfunctioned, and is it available for inspection upon request? The engine shut off How was your safety or the safety of others put at risk? Yes shut off, while driving on local road way. Also shut off on the highway. Has the problem been reproduced or confirmed by a dealer or independent service center? Dealership cannot recreate issue, still has vehicle. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? VW dealership Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? Purchased new in 2022 from VW dealership, has all required services, aside from the electrical malfunctions which began last year has been ongoing no other issues. We have video

The brakes squeak and grid a lot. During the rain the brakes do not stop fast at the first apply and they don't perform well, because a lot of debris from the brake pads are stuck at brake system. VW Certified Technician stated that it is manufacturer defective brake system and it needs replacement but they refused to replace it under warranty. This issue was stated by me from the first week I bought this vehicle.

Charcoal fuel filter system - I purchased my vehicle brand new. This went out the first 10 months I had the vehicle. There are numerous owners having the same issue. It seems my vehicle is having the same issues again!!! VW tried telling me I’m over filling my car. This is an incorrect statement. I place nozzle in gas tank, set lever to fill, wait until it clicks. I would never intentionally damage my new car. Again, their are numerous owners having same issues with the charcoal fuel canister

Brakes are always squeaky and making grinding noises for the first 10 minutes of every drive. Brake pedal is also squeaky. Was brought to dealership two times and told that it's normal.

Emergency braking system was activated on 15 FWY, traveling north just south of Magnolia (33.8652148,-117.5413564) No vehicle or objects were in front of me. I was in the far left lane traveling at freeway speeds for over 2 miles before the emergency braking system was activated. The vehicle traveling behind me was able to maneuver into the other lane to avoid hitting me. I took the vehicle to the dealership and the indicate the logs only shows the warning was activated, but do not show the vehicle applied the brakes. This is the 3rd instance of this happening. I also have had 2 legit instance where someone cut me off and the emergency braking system activated as design to avoid the collision. VW states these entries are not in the logs. This indicates there has to be an issue with the software. I am also experiencing false positives on the other sensors in the system, the system indicate a vehicle or object is on the side of the vehicle, I have videos showing the sensors are falsely altering.

Began getting front end collision alerts and unexpected automatic emergency braking shortly after purchase. Unexpected braking, slowing/stopping of the vehicle is a safety hazard. Returned car to VW dealer in Irvine, CA in Feb 2023 and July 2023. Explained this was safety issue concern. The dealer claimed the issue was from damaged front bumper sensors from debris or other impacts, though the car is only operated normally on So. Cal. roads and freeways. Dealer also claimed that small windshield chips were causing the sensors and front collision system to malfunction. We stated that these safety related components should withstand more than a few months of normal driving and the warnings/unintended braking presented a safety hazard to us and other drivers. I told the dealer the issue is not the sensors, but likely a bigger underlying problem with the system’s programing or software. The dealer insisted the sensors and windshield were the issue. Knowing it was unlikely the sensors, I requested the dealer provide me with the original sensors for future inspection. Both dealer and VW initially refused to cover any “repairs.” Once mentioned contacting DOT ODI, VW offered to pay for labor of the sensors if we purchased the 3 required ($661.48). Dealer said we would need to pay for the windshield ($789.89) and installation ($250.00)and they would cover cost of calibrating the windshield sensors. Total out of pocked $1,701.37. Told them I wanted just to do the sensors first to see if that alone would solve the problem. They said if we did not purchase the windshield at that time, if we needed it afterwards, they would charge an additional $450 for calibration. Once the work was complete we picked up the car on [XXX]. On [XXX] the car again started to experience the same false front collision warnings. The dealer only advised to return car for a third time for the same issue. This serious issue needs to be corrected in the interest of driver safety. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

We purchased this vehicle new in 2022, since the purchase, we have taken the car in for defective brakes and brake noise. 2 different dealerships have resurfaced the rotors and brake pads for a total of 3 resurfaces and the noise ( grinding like metal on metal ) still exists. We have contacted VolkswagenUSA and they are not able to tell us what is causing the noise and want us to pay 10% of the repair costs event thought this issue has been going on during the warranty period. Thank you

The automatic emergency braking is engaged when when it should not. This happens while traveling at highway speeds, I have been lucky the 4x it is has happened that no one was behind and I was able to override and safely continue on my way. I took the vehicle to the dealership and they stated that there are no entries in the system log indicating any automatic emergency braking. This is very concerning, since I have had 2 incidents where the emergency braking was activated when it was supposed to. These are not in the logs either. I am also experiencing issues with the blind spot warning sensors too. I have video proof of a false alarm. The dealer said VW will not allow them to fix a vehicle with video proof. There appears to be an issue with the sensor system in the vehicle since the blind spot sensors is falsely alerting and the forward collision sensors are initiating the automatic emergency braking system. Volkswagen Customer CARE # 05487060

Was driving under 10mph and the brakes suddenly locked despite nothing being in way that would trigger ABS system. Brakes have also been grinding and feel off going down steep inclines, and sounds like water is moving around when i press them, even lightly. This is not safe and VW refuses to acknowledge an issue!

I am reporting a recurring coolant system issue that raises safety concerns. My 2022 VW Atlas has triggered the coolant warning light several times since new. A dealership eventually replaced the head gasket under warranty, yet the warning returned again months later. At the most recent service visit, a pressure test showed no leak, and I was told the problem was likely "air bubbles" — the same explanation I received before the head gasket was replaced. VW has issued TSB 19-22-01, advising dealers to blame repeated warnings on trapped air and to avoid replacing parts unless a leak is confirmed. This contradicts VW’s own official dashboard warning guidance, which instructs drivers to “Stop! Engine coolant level too low, engine coolant temperature too high, or engine coolant system malfunction” and “Do not drive.” This creates a conflict: VW tells customers a coolant warning is urgent and dangerous, while internally telling dealers to do nothing unless symptoms worsen. Meanwhile, owners are left driving vehicles that could overheat, stall, or fail without proper diagnosis. I request NHTSA investigate whether this approach allows VW to underreport or delay addressing a possible defect. I am concerned about the safety and reliability of this vehicle and the potential for this issue to affect other Atlas owners.

Brakes are very squeaky and sound like grinding metal when in use. This happens every day for the past year regardless of weather or moisture. Most recently they have started skipping. I can feel the break pedal pulsing as if the brakes are bouncing and the car “skids”. This morning I was coming out of my driveway, around 3 mph, and a vehicle passed by so I pressed the brakes and the car still moved out into the street. This is going to cause a crash at some point if the brakes are not stopping the vehicle as intended by the driver.

I have a 2022 Volkswagen atlas with 15k miles on it. My brakes are making a hard sweeping noise when braking. It has been happening for a few weeks now. When I start to push on the breaks no matter the type of weather, it sounds like it is metal on metal. I do not know if it is the calipers sticking or if it is something more.

Vehicle was purchased in Feb 2022. At around 4500 miles a low coolant level alert came on the dashboard. I checked the coolant level and saw that it was low with signs of leaking. Purchased coolant from VW dealer and topped off. Brakes make a metallic scraping/grinding sound when coming to a stop downhill at a slow speed. Vehicle runs loud and slow. Feels like engine airflow is obstructed, but it isn't. Infotainment systems constantly freezes, turns off, restarts and frequently crashes. Inductive mobile charging unit has never worked.

I was sitting at a red light and was preparing to make a left hand turn. I proceeded to make the left turn driving less than 10 mph as I normally have done in the past. I have been this same route everyday for the past 3 years. As I was completing the turn the Atlas fish tailed to the right. It was a dry and sunny day in Texas.It was no reason for this and almost caused an accident and it was scary. The car was in economy mode and not in driver assistance. Not sure what happened. No warning light came on.

Brakes make a HORRIBLE METAL TO METAL, screeching, sharp noise when breaking. Just knowing the money that was paid for this vehicle and as I drive and brake at my children school it sounds like a cheap made vehicle. Something may be done because the sound the brakes make us truly unacceptable. I can’t believe Volkswagen has not come up with a fix. A lot of people are having issues with it. They need to resolve it for all of us Volkswagen Atlas owners.

Since I've had this car in 2022, it continues to misfire and decelerate randomly. Car starts shaking violently and slows down while in traffic causing me to have to figure out a way to get to the side of the road and turn the car off for a while. Vehicle has been taken in various times about this issue since purchase with no resolution. I usually get an Error: Start/Stop message, EPC light and sometimes the check engine light will come on. The dealer states that they couldn't reproduce the problem but when I had an oil change and they had the car running it happened, I called a tech to look at it and he just cut the car off. He says if you cut it off and it starts again, you're good. Except I am not good, the car isn't reliable. Every time they fix something, something else breaks but nothing can be done about this issue. Happens randomly but sometimes more often. Multiple times a day.

The vehicles parking brake came on and the car shut off by itself in the middle of the road.

I received crash warnings while driving 60mph but no car was near to trigger the warning. Vehicle rear passenger side window rolled down on its own about 5 inches. Same trip, the rear driver side window rolled down about 5 inches.

What I experienced: the wireless phone charger doesn’t work properly and the phone is impossible to pair with the car a lots of time. All the windows rolled down by itself when I stated the engine. The remote start fail to work multiple times. Most importantly there is a safety recall on the vehicle what currently doesn’t have the fixing solution. I would like to know my legal options according to this serious safety issue I would like to bring back the car and get the refund. At this point I am not sure I want to deal with Volkswagen anymore based on their customer care.

The oil light often comes on due to low oil inbetween oil changes. This has happened ever since the car was new. I always stop at a local auto parts store and add more oil, but there are no noticeable oil leaks. This is a dangerous issue as it could cause overheating especially if not near a auto parts store. I also always carry extra oil in the back of my vehicle.

While driving the car started squealing, under under 40 mph. Pulled over, shut car off and turned back on. Started driving again up to around 40, squealing entire time. Pulled into parking lot. Stop start car drive. Same thing. Turned on the emergency brake, turned it off. Drove, squealing persisted. Parked, turned parking brake on, pushed on gas car took off, parking brake disengaged by itself and squealing went away.

On Thursday, April 14th, the airbag warning light illuminated while displaying an "AirBag Error" message. The vehicle was dropped off at the dealership the same day. The information below is from the Volkswagen dealership in Tulsa, OK “Performed Guided Fault Finding diagnosis, DTC B100B: Driver's Thorax Airbag Igniter, -N199-, Resistance Too High. Performed procedure as per TSB #2066699 (revised May 3, 2022). Removed driver's seat backrest and inspected driver's seat wiring harness connector T3ax for damage, poor connection, pin terminals pushed back, ect. No issues were noted. Reassembled seat and reconnected harness. Cleared DTC memory and road tested vehicle. DTC B100B reset immediately. As per TSB #2066699, replacement of the Driver's Thorax Airbag -N199- and seat wiring harness are required. Special ordered parts. Parts are on backorder. 3CN-880-241-M SIDEAIRBAG 3CM-971-391-C HARNESS”

Two separate instances. The first: emergency break engaged for no reason while in driveway at a low speed. It jolted the car back and I had to put car in Park and then drive again. If this happened while anywhere else, it could cause an accident by being rear ended or a tail spin. Second incident: driving on interstate the forward collision warning symbol came on in red in addition to a red exclamation point. We were driving around 65mph with cars around us. The warning came on seemingly out of nowhere and then was gone several minutes later. There was no reason for this to occur. These issues are a major safety concern and we do not feel safe driving our brand new Atlas at this time.

The contact owns a 2022 Volkswagen Atlas. The contact received notification of NHTSA Campaign Number: 22V152000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The parking brake was engaged automatically while driving. The car came to a sudden stop creating a hazard with traffic. There were no warning lamps or bells. At this point the vehicle has not yet been inspected by the dealer.

Parked vehicle overnight and found all windows to have rolled down on its own during the winter around February (once parked outside at 20 degrees F, second in garage 30 degrees F). Received a notification for system update after incident happened twice (we hang up our keys which is inaccessible to rolling windows down from remote). Minimal interior damage from exposure to cold temperatures, but no personal safety issues other than worrying of possible interior damage and theft. Infotainment no longer turns on instantly and has delayed touchscreen and sound. My VW has delay in connecting to CarPlay and volume does not work in some cases when raising or lowering volume while connected to phone. No warning or error messages prior to failure and occurred after system update. Have not yet notified or received notification with dealer of issue, but just received notification of recall issues on My VW after app update.

Brand new Atlas has the worst brake pads/rotors! Screech & squeal incessantly in reverse and when braking. Dealer has said this is "normal" and is not under warranty. Drive to and from work every day and this happens each time within the first 10 minutes of starting the car.

After an automatic software update, the navigation screen and all systems that are accessed through that screen no longer work. This includes the back-up cameras for the vehicle. The vehicle was returned to the dealer who was unable to fix it citing they do not have the necessary "computer chip" and did not know when they would be able to get them. The vehicle was returned to me. There is limited visibility through the rear window of this vehicle and the absence of a back-up camera is problematic.