2012 Volkswagen GTI Engine Problems

TL* THE CONTACT OWNS A 2012 VOLKSWAGEN GTI. THE CONTACT STATED THAT WHEN THE ENGINE WAS STARTED, IT RATTLED INSIDE. THE VEHICLE WAS TAKEN TO DEMONTROND VOLKSWAGEN (14101 NORTH FWY, HOUSTON, TX 77090, (281) 872-3855) WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN AND THE TIMING TENSIONER NEEDED TO BE REPLACED. THE VEHICLE WAS LATER TAKEN TO AN INDEPENDENT MECHANIC WHERE THE REPAIR WAS COMPLETED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 190-669-582. THE FAILURE MILEAGE WAS APPROXIMATELY 67,000.

ENGINE IS MISFIRING AT 84K MILES CAUSING THE CAR TO NEED A WHOLE NEW ENGINE REBUILD. I HAVE GOTTEN THE VEHICLE SERVICED REGULARLY TO PREVENT SUCH ISSUE. FUEL INJECTORS, INTAKE MANIFOLD GASKETS, AND INTAKE MANIFOLD WERE REPLACED ON 2/21/18 AND I ALSO HAD A CARBON CLEANING THIS DAY AS WELL AT 79K. ALL FOUR SPARK PLUGS, AND IGNITION COILS HAVE ALSO BEEN REPLACED. WITH ALL THESE PREVENTATIVE REPAIRS I SHOULD NOT BE HAVING TO REPLACE MY ENGINE ONLY 5K MILES ARE ALL THOSE REPAIRS.

AT 68,000 MILES ON MY 2012 VW GTI, I HAD TO HAVE THE TIMING CHAIN AND TENSIONER REPLACED. HOWEVER, WHEN I TRIED TO REPORT MY REPAIRS FOR COST REIMBURSEMENT PER THE CLASS ACTION LAWSUIT, I WAS INFORMED THAT MY VIN WASN'T INCLUDED IN THE EXTENDED WARRANTY FOR THESE PARTS. I WOULD LIKE TO HAVE MY VIN REVISITED AS CLEARLY, THOSE FAULTY PARTS WERE INCLUDED WITHIN MY VEHICLE AS THEY HAD TO BE REPLACED AT 68,000 MILES. THE NEED FOR THE REPAIR WAS DETERMINED WHEN MY CHECK ENGINE LIGHT ILLUMINATED AND I TOOK MY CAR TO THE DEALERSHIP HERE IN GREENVILLE, SC. ALL REPAIRS AND MAINTENANCE HAVE BEEN DONE AT THIS DEALERSHIP SINCE THE OWNER OF THE VEHICLE PRIOR TO ME.

THE TIMING CHAIN BROKE ON MY VW GTI 2012 EVEN THOUGH THERE IS NO INSTRUCTION FROM VW TO REPLACE THE CHAIN AT 97 K MILES. IT IS ESTIMATED TO COST ME $7000.00 TO FIX THIS CAR. I SEE THAT THE TIMING CHAIN HAS BEEN AN ISSUE FOR THE VW GTI CARS AND IT NEEDS TO BE ADDRESSED WITH THE MANUFACTURER.

ON THE MORNING OF NOVEMBER 29, 2017 I FOUND THAT MY 2012 VOLKSWAGEN GTI WOULD NOT START. THE VEHICLE HAS 73,530 MILES AND HAS BEEN MAINTAINED BY A VOLKSWAGEN DEALER SINCE I PURCHASED IT IN SEPTEMBER OF 2013. I DROVE THE VEHICLE AND PARKED IT IN MY GARAGE THE NIGHT OF NOVEMBER 28 WITH NO ISSUES OR INDICATIONS THAT ANYTHING WAS WRONG. THERE WERE NO CHECK ENGINE LIGHTS. I HAD THE VEHICLE TOWED TO BETTEN IMPORTS IN GRAND RAPIDS, MI FOR INSPECTION. THE TECHNICIAN, KEVIN, FOUND THAT THE TIMING CHAIN HAD JUMPED TIME DUE TO A FAILED TENSIONER WHICH RESULTED IN DAMAGE NOT ONLY TO THE TIMING CHAIN BUT ALSO THE HEAD. THE ESTIMATED COST OF THIS REPAIR IS $3700. I CALLED VOLKSWAGEN CARE AND SPOKE WITH PAUL ON THE AFTERNOON OF DECEMBER 4, 2017. HE INFORMED ME THAT SINCE I DID NOT PURCHASE THE VEHICLE FROM AN AUTHORIZED VOLKSWAGEN DEALER, VOLKSWAGEN WOULD NOT OFFER TO COVER ANY OF THE REPAIR EXPENSES EVEN THOUGH THEY ARE AWARE OF AN ISSUE WITH THE TIMING CHAIN TENSIONER AND HAVE ACTUALLY ISSUED A TECHNICAL SERVICE BULLETIN REGARDING THE PROBLEM. AT NO POINT DURING MY MAINTENANCE VISITS TO THE DEALERSHIP DID THEY EVER INFORM ME OF THE ISSUE OR POSSIBILITY OF PART FAILURE. THE VEHICLE IS STILL AT THE DEALERSHIP WAITING FOR A NEW TIMING CHAIN WHICH IS EXPECTED TO ARRIVE ON DECEMBER 18, 2018.

P2015 INTAKE MANIFOLD RUNNER POSITION SENSOR/SWITCH CIRCUIT RANGE/ PERFORMANCE BANK 1.

THE TIMING BELT TENSIONER IS FAULTY

The contact owns a 2012 Volkswagen GTI. The contact stated that while driving at an undisclosed speed, the low coolant level warning light illuminated. The contact stopped and refilled the coolant reservoir bottle. The vehicle was taken to the dealer where it was diagnosed with a failed water pump. The contact was informed that the water pump needed to be replaced. The contact stated that the failure had been persistent, and the water pump had been replaced three times previously. The contact was informed that oil leaked onto the gasket and caused the housing of the water pump to crack, which caused the engine to overheat. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.